this is your presentation title - sparktel services feb 16.pdf · · 2016-02-25niche in...
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Professional Services | Contract Engineering Services | Turnkey Solutions
Planning | Designing | Site Development | I & C | O & M | Optimization
Wireline + Wireless : RF Core, Access, Transport | Optical Networks : SDH & WDM
IP PABX, Legacy EPABX | Multi Vendor OEM Expertise
SparkTel Services
Bringing Best of Technology at
your Service.
• Founded in Year 2014
• Started Operations from May 2015
• Team Strength of more than 70 Project Managers, Sr. Engineers, Engineers, Technicians.
• Head quartered in Delhi
• Presence in New Delhi, Mumbai & Kolkata.
• Bangalore operations team to join soon (Expected by mid of 2015 – 2016)
• OEM/Vendor Neutral organization.
• Serves it’s clients with full range of Wire-line, Wireless & Optical Technologies.
• Technical expertise of team comprises of Deploy, Design & Implement complete Wire-line & wireless network which meets our client’s objective.
• Our main asset is manpower, with access to Cisco certified engineers and technicians having expertise in rolling out complex IP, SDH, WDM networks.
Profile
• Multi Vendor, Multi Technology Expertise : SparkTel is instrumental in deployment of Radio Access Network, entire Cisco Network gear, IP based CCTV systems alongwith management software, Conventional (Legacy POT based) to modern IP based (VoIP) EPABX systems, FXO/FXS setup. Apart from this we have a niche in installation and commissioning Optical WDM and SDH systems.
• Planning & Design : In turnkey projects we undertake complete project management starting from Site Survey upto deployment and hand over of the same to our clients.
• Installation, Commissioning & Integration : SparkTel team has proven expertise in Installation, Commissioning & Integration of Single Vendor to Multi Vendor solutions. We follow the OEM standards to ensure that complete setup post integration is reliable and serviceable as per expectation of OEM and our client. We also ensure that system Hardware, Software is installed, tested and is functional as per customer’s requirement.
• Deployment Workforce : Design and Programe Management is central and is based at New Delhi whereas deployment and Projects teams are regional. We cover almost entire Northern India geographically with teams stationed at New Delhi, Mumbai & Kolkatta.
Key Areas of Expertise
• Network Management & Implementation Installation, Commissioning and Integration. De-Installation, Re-Installation & swapping. Upgradation (Hardware and or Software) Technical Support (On Site & Remote) Skilled Manpower Supply for In-House operations as well as for Network
Operations Center (NOC)
• Re-Engineering Services Designing, Planning, Optimization and Testing.
• Managed Services Network Performance Analysis. Project Management Consultancy.
1. Infrastructure & Civil2. Logistics3. Quality Audits4. Field Engineers.
• Operations and Maintenance Technical Node Documentation AS-Built Documentations
Resource Strength
6%
6%
9%
14%
21%
34%
10%
Talent Pool
SME PM Sr. Eng. Eng. Sr. Tech Tech Trainees
0
10
20
30
40
50
60
70
80
90
100
2015-16 2016-17 2017-18
Contract Vs On Roll
Contract On Roll
Our Commitment & Goals
• Commitment
Customer Satisfaction Reducing cost to customer through continuous improvement of processes. 100% Ownership On Time Every time Delivery.
• Goals
To be number 1 Service Partner of our clients. To expand our field workforce to all Major cities of India. To become most Trusted/Preferred company amongst our competitors.
Practices and Processes
• Understanding the requirement in totality, although our part may be limited.
• Planning the deliverable with schedule and share the same with client alongwithProject Plan.
• Aligning best team with required technical skills for delivery of Projects.
• Provide creative solutions which seamlessly fits to customer’s approach.
• Adapting new approach to minimize delivery time.
• Continuous training of our On Roll as well as Off Role staff on different platforms to enhance their technical skills and to equip them for remarkable results.
• Vision and actions in Sync for “ON TIME, EVERY TIME” approach.
Requirements from a Reliable Service Partner
• Experience in Multi Vendor, Products, Processes and Technology.
• Local presence of experienced teams for easy and swift mobilization.
• Talent pool availability to improve cost efficiency through effective utilization of engineering manpower.
• Management focus on Program Management and client satisfaction.
What SparkTel Offers
• Project Staffing
• Outsourced Managed services for any Project.
• Technical Solutions to improve efficiency.
• Assistance on all projects, like : Install, Test & Commission Multi Vendor hardware. Cost effective Operations, Maintenance & Technical Support. Customizing of Outsourcing Contract based on specific needs with focus on :
Quality Cost-effectiveness Time & Budget Customer Satisfaction
• Tracking and management of assets.
• Field engineering resources including senior resources like PM, Sr. Engineers etc. to tightly couple delivery alignment within specified time which has been agreed upon.
What SparkTel Offers (Contd..)
• SparkTel can provide resources presently in following domains : Technical Resources (L3 & L2 level) for any services mentioned in our
portfolio Implementation engineers/Technicians Technical Support Engineers Supervisors & Sr. Engineers Back Office Support Technical Documentation Service.
• SparkTel can mobilize required resources in 1 – 2 weeks time to any part of Northern India.
• SparkTel can undertake Turn key responsibilities in : Defining Roles and Responsibilities Assigning Project deliverables Performance Reporting
• Provide training & mentoring service to local talent pool to improve Quality of service and make them self sufficient.
• Management of all other Sub-Contractors.
Why Partner with SparkTel
• SparkTel has talent pool which is equipped in diverse technologies of IT & Telecom.
• SparkTel has executed turnkey projects for various fortune 500 companies.
• SparkTel has proven experience in assembling great project teams in field backed with Managed Services team for any help during project delivery.
• SparkTel has expertise on Multi Vendor products, to name a few :
Huawei (SDH & DWDM) Tejas Networks (SDH and DWDM) Schneider Electric (Pelco Cameras) HIKVISION (Conventional CCTV systems) Cisco (Routing, Switching & Security devices) Maipu (Routing & Switching devices) RAD (Last Mile wire-line and wireless Solutions) Sangoma (FXO/FXS systems) Matrix (POTS & IP based PABX)
Why Partner with SparkTel (Contd..)
• SparkTel is “Partner Ready” for any IT/Telecom based projects. To achieve this, we have : Financial Stability
Localized Deployment Teams
Rapid Deployment
Multi Vendor experience.
Core expertise in : Network Planning and Optimization Wireless (RF) design and Optimization IP based CCTV systems Conventional CCTV systems Project Management Managed Services Routing and Switching devices Optical systems like WDM,SDH with any data fabric.
SparkTel’s few esteemed customers
Thanks!
For further query or
assistance, please contact
us at :
Ph. No. : 011 47791140
Mobile : 9711918224