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© 2014, GEP. All Rights Reserved.

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NOTE: If the audio quality from your computer is poor,

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© 2014, GEP. All Rights Reserved.

The Future of Procurement Technology: Portable,

Powerful, Pivotal

July 25th, 2014

3 © 2014, GEP. All Rights Reserved.

Santosh Nair

Vice President – Client Services & Innovation

Areas of expertise

• Procurement Transformation, Strategic Planning and Organizational Design,

Business Process Improvement, Operations Cost Reduction, Project and Team

Management

Background

• Santosh has over 15 years of expertise in managing large scale Procurement Transformation engagements for

leading Fortune 500 companies, including advisory and implementation services

• Santosh has led several large scale IT implementation and supply chain transformation programs, and most

recently led the global procurement transformation engagement for one of the world’s largest pharmaceutical

companies

• He has deployed Supply Chain best practices at multiple clients including spend management (enterprise-wide

spend visibility, opportunity assessment and sourcing roadmap), supplier management (supplier performance

tracking and risk management) and market intelligence (commodity price movements and supply)

Education

• Santosh has an MBA from the Wharton School of Business and a Bachelors degree in Engineering


Clark, NJ

Mexico City

São Paulo

London

Prague

Shanghai

Mumbai

Hyderabad Singapore

Sydney

• A global leader in procurement services and software

(Everest, HfS, Gartner MQ Leader, ISG, IDC)

• Complete end-to-end solutions set -- focused on

sourcing & procurement

• More than $50 Billion in spend managed annually

• Extensive category & industry expertise

• Recognized leader in procurement technology –

complete source-to-pay platform, cloud, touch & mobile

native

• More than 150 Fortune 500 & Global 2000 Customers

• Delivery centers in Europe, North America & Asia,

supporting multiple languages

• ISO 9001:2008; SSAE 16, SOC 2 Certified

• NMSDC Certified minority-owned enterprise

Reducing costs and driving savings to the bottom line gets us excited. GEP PEOPLE are

distinguished by their drive to do better, go further and achieve more for clients.

About GEP


We combine innovative technology and end-to-end services to drive realized

savings to your bottom-line

What We Do

Increased visibility and control

Reduced operating costs

Improved compliance

Superior customer service

Faster time to value

Transaction Management

Procurement Software

End-to-End Services

Category Management

Procurement Strategy

Sourcing

Support Services


The Changing Technology Landscape


In the last few years, technology has

drastically altered the business landscape

• More email is read on Mobile than on a desktop email client

• 62 percent of emails are opened on mobile

• Over 1.2 billion people access the web from their mobile devices

• By 2015, global smartphone use will reach 2 billion

• By 2017, 85 percent of the world will have 3G access

Unit Shipments (in millions)


User activities on Smartphones continue

to expand

Why not

- Approve POs

- Review spend dashboards

- Rate suppliers

- Receive orders

- Collaborate with suppliers


Industries have been disrupted due to

these technological forces


Kodak and Instagram

At the height of its power, Kodak employed more than

140,000 people and had a market value of $28 billion


Instagram was bought by Facebook for $1 billion

Employed only 13 people at that time, but has over 200

million active users

Kodak and Instagram (contd.)

Scale does not work as well as it used to. It stifles innovation, and leads to excessive

corporate atrophy. Companies, no matter what size they are, should behave like a

small company not a bigger one.

So should Procurement !!


Many other industries are being disrupted

in similar ways


The key forces of disruption are Social,

Mobile, Analytics and Cloud

Social Technologies allow for

the rapid sharing & creation of

knowledge over social networks,

enhances collaboration and

information distribution

Mobile Technologies have created an era of

ubiquitous connectivity. Users are now able to (and

expect to) access information anywhere at anytime

with ease

Cloud Computing can lend Procurement a newfound

agility, breaking down geographic barriers and cutting the

costs associated with physical server maintenance with

limitless scalability

Big Data can allow Procurement to

deconstruct new forms of data, which

generates unprecedented insight

scalable to enable smart boardroom

decision making in real time


But Procurement seems to be stuck in an

older technological era

Procurement


Current state of Procurement Technology


This operating model has several gaps and

is ripe for disruption

• Large ERP solutions continue to charge multi-million

dollar fees with lengthy implementation timelines

• Other niche solutions operate in a modular manner,

with little information flow across the solution

• Companies are repackaging web-native applications

with front-end window dressing that doesn’t unleash

the power of SMAC

• Solutions have not been designed by practitioners and

hence don’t always reflect the users priorities or

usability needs

• Procurement technology has not had a major evolution

for over a decade and is at risk of being disrupted


SMART by GEP aims to be that disruptive force in

Procurement Technology

• Comprehensive spend, sourcing and procurement

functionality in single, unified platform

• Designed around the way procurement professionals

really work, switch fluidly between related tasks

• Cloud, mobile and touch technologies native for flawless

performance anywhere, anytime

• Advanced, A.I.-based analytics and proprietary algorithms

that can easily process the heaviest data through-put our

Fortune 500 and Global 2000 enterprise clients can

muster

• Rich repository of best-practice process and work flows,

checklists, scorecards, templates and tools

• Works with any F&A or back-end ERP system, such as

SAP or Oracle

Sandra L. Surma,

Vice President, Corporate Purchasing

Zions Bancorporation

“SMART by GEP is a truly game changer. And

it's beautiful – the best platform I've ever seen.”


Leverages platform level benefits with

cloud infrastructure

Complete functionality in one unified app – spend analytics, sourcing, contract and supplier management,

purchasing – for fluid work and process flow. No need to integrate modules or awkward bolt-ons, with all the

delays, glitches and costs

No barriers, no bumps

• Unhindered work, information and process flows

• Pooled data automatically populates process chain

• No integration costs, glitches or delays

• Users can shift between tasks fluidly

Foundation of Microsoft Azure & PaaS

Microsoft Azure is an open, flexible cloud platform that enables business process experts like GEP to quickly

build, deploy and manage applications across a global network of Microsoft-managed datacenters.

• Always Up. Always On.

• Unlimited Servers. Unlimited Storage.

• Single Identity Systems. Single Sign-on.

• Unrivaled Business Continuity, Security & Privacy


Benefits of Cloud Infrastructure versus

Cloud Applications


We leverage SMAC to the highest extent


Spend Sourcing Contract Supplier Purchase

• Data collection &

cleansing

• Industry/Client

specific classification

• Supplier parent-child

matching

• Multi-dimensional

analysis

• Hundreds of standard

reports and ability to

build custom reports

• Opportunity

assessment and

sourcing planning

• Buyer form

customization

• Self registration for

suppliers

• Announcements

and document

sharing

• Administration -

NDA

• Supplier scoring

and ranking

• Supplier

performance

tracking

• Hierarchical view

• Flexible field

configuration

• Contract and

clause library

• Version control

• Notification and

alerts

• Administrative

controls

• Discount and

rebate alerts

• RFx, auctions

• Collaborative

authoring

• Auto-scoring

• Team scoring

• Timeline

management

• “Reverse/Forward”

auction

• Real-time auctions

• Event-level

supplier bid reports

• Hosted & Punch-

out catalogs

• Requisition/PO

creation

• Receiving receipt

• Customizable

approval process

• Advance shipping

notification

• Return material

authorization

• Invoice creation

• 3-way matching

• Search, analysis

and reporting

Spend Analysis &

Strategy

Sourcing &

Negotiations

Contract

Management

Requisition, Order &

Invoice Management

Supplier Performance

Management

A powerful, unified platform that speeds the entire source-to-pay cycle

SMART by GEP Platform Overview


Smart by GEP makes flipping documents

across functionalities easy


Gain fast, easy access to all

category-specific information

and tools – market and supplier

research, templates, models,

guidelines, pricing and

performance data, purchase

history, contracts and more – in

a single intuitive work space

Track the real impact of the

procurement team in hard

dollars, from a single initiative

to enterprise-wide programs.

Validate against multi-

dimensional financial

measures. Identify the levers

that produce the greatest

realized saving

Flexible, full power on the

go. SMART by GEP is the

first sourcing and

procurement platform native

to mobile and touch

technology. Work anywhere,

anytime on any device –

laptop, tablet, phone – with

equal ease and impact

Connect with thousands of

global, regional and local

suppliers in a massive, cloud-

based marketplace. Search,

explore and discover new

relationships. Expand your

options and create more

competition for your business

Get wise to compliance issues

before things get out of hand. All

contract terms and conditions

monitored – price and non-price

items. Exposure is made plain in

automatic alerts, so you can take

corrective action quickly and limit

leakage.

Create full audit trails available

in real time. Match requisitions,

purchase orders, invoices and

reconcile to contracts and

budget automatically. Link to

rules to boost compliance and

budget reconciliation

Complete functionality in one

unified app – spend analytics,

sourcing, contract and supplier

management, purchasing – for

fluid work and process flow. No

need to integrate modules or

awkward bolt-ons, with all the

delays, glitches and cost that

entails

Tap a vast repository of

document templates. Render a

new document with three-

clicks or less. Then

automatically create multiple

supporting documents. Go

from RFP to contract to PO

instantly.

Mobility

Snap Docs Unified Platform

GEP Nexus Savings Tracking Category Workbench

Proactive Contract Compliance Five-Way Matching

Additional features that leapfrog

Procurement’s business impact


Value Drivers of SMART by GEP

• Unified Platform: All functionality is native in unified platform – spend analytics, sourcing, contract

management, supplier management, purchasing – which enables fluid information, process and work flow

• User Experience: Rich user experience that is visually appealing, flexible tool precision-engineered to look,

feel and perform nimbly

• Enhanced Feature set: Advanced, A.I.-based analytics with proprietary algorithms. Drag and drop

functions across the platform with user configurations

• Best-practice tool kits: Pre-built rich repository of best-practice process and work flows, checklists,

scorecards, templates and tools

• Native Integration Capability: Works with any F&A or back-end ERP system, such as SAP or Oracle with

pre-built adaptors and API’s

• Scalability: Infrastructure, maintenance and on-going operational costs are virtually eliminated thereby

allowing to scale exponentially


Why It Matters

Boost Adoption & Happiness – Intuitive, easy-to-use tools flatten the learning curve, increasing adoption and

sustaining use over the long term, no extensive or expensive re-training

Keep Pace – Leverage mobile, touch and cloud technologies to boost productivity, responsiveness and savings and

position your procurement team better for continued change and rising expectations

Proven Best Practices – Standardize on documented, best- practice processes field-tested across a wide range

of industries, requirements and use cases, which helps your procurement team achieve tangible savings faster

Minimize Training – Because SMART by GEP is designed by procurement professionals for procurement

professionals, little or no training is required, so results and payback begin now

Increase Savings – The comprehensive functionality of the SMART by GEP sourcing and procurement platform

enables the realization of significantly savings, typically 25% to 40% higher

Improve Productivity – Enable your team to work flexibly on any computing device. SMART by GEP is an

efficient, easy-to-use digital workspace that streamlines and automates the entire sourcing and procurement process

Better Economics – Best-of-class software on the cloud, with no additional IT infrastructure, integration, personnel,

support or maintenance costs, delivers unrivalled speed to value


In conclusion

Organizations need to avoid being shaped by the digital technology, and instead shape their responses to

it proactively. Some recommendations on moving forward:

• Review your eProcurement investment plans and applications portfolio

• Research the potential of existing technology solutions and identify the scope of business needs for the medium

and long-term

• Review & finalize internal policies on Smartphone usage, BYOD, social media, remote working and cloud

computing investments

• Understand what the business needs are for procurement intelligence and develop an integrated approach to

Big Data analytics

• Focus on process first and then on the suitable technology


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NLPA Conference!

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