Logicalis Cloud BriefingThree perspectives on why and how to migrate to Cloud, on your terms

Don Holley, Mindset

Dudley Kneller, Madgwicks

Stan Sotiropoulos, Logicalis

Change LeadershipDon Holley, Mindset

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QUESTION?

“Is your job getting harder or easier than it was five years ago?”

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IT CHALLENGES

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Technology is not the issue

People

Politics

Social

People charge ahead and try to go around IT

Some are completely resistant to change

Current policies and environments don’t

support mobility

Governance

Security

Agility

Legal

How to link people and they way they work

Skillsets

Capabilities

Leverageability

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Workplace

Mobile

Internet

Automation of Knowledge Work

Internet of ThingsCloud Technology

Advanced Robotics

WORKFORCETRANSFORMATION

1.SPEED AND VOLUME OF CHANGE

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ORGANISATIONAL PERSPECTIVE

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“ACCOUNTABLE FOR DRIVING NAB’S TRANSFORMATION AGENDA”

2.ROLE OF IT IS SHIFTING

ORGANISATIONAL PERSPECTIVE

REPUTATION

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CLOUD – OPPORTUNITY?

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RE-THINKINVENTFOCUSPOSITION

MINDSET 10C MODEL

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DON’T SPEAK “BUSINESS”

PROJECTS FAIL TO DELIVER BUSINESS VALUE

DIFFICULTY PAINTING A PICTURE OF THE FUTURE

ACCOUNTABILITY

PEOPLE ADAPTING TO CHANGE

AGREEING ON PRIORITIES

THE BUSINESSVSOUR BUSINESS

REQUIRE NEW SKILLS

STRUCTURAL SILOS

THE CHALLENGES AHEAD

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CLARITY

CONGRUENCE

CONFIDENCE

CHANGE LEADERSHIPCOMPETENCE

COMMITMENT

COMMUNICATION

CULTURE

COHESION

CHANGE LEADERSHIP- DIFFERENCE?

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Change LeadershipChange Management

CULTURAL SHIFT

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Culture

Style

Skills

Systems

Structure

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“CIOs that can answer the difficult questions and drive change in their organisations will become very

influential people”

Cloud Legal & Compliance IssuesDudley Kneller, Madgwicks

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Pros and cons of cloud computing

• Utility or subscription billing at a reduced cost

• Avoid capital expenditure (no physical infrastructure)

• Pay for what you use

• Single point of service for all users

• Any time, anywhere access to the information

• Easier to maintain and support from the host company

• Quick and easy to set up

• Scalability

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Pros and cons of cloud computing

Privacy• Confidentiality• Security of Data• Data Location / Transfers• Service Levels• Jurisdiction and Governing Law• Audit / Document Retention• Termination / Insolvency / Transition

Migrating to the (Right) CloudStan Sotiropoulos, Logicalis

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Agenda

Not All Clouds Are Equal!

Selecting a Cloud Provider

How do I migrate to the Cloud?

Logicalis Cloud Overview

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2003 - 2008 2008 - 2009

Previous steady state

Recession and credit crisis

New Normal

IT budget and resources

Business IT demand

“New Normal”

VirtualPhysical

The New Normal – IT Delivery Gap

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Cloud

2003 - 2008 2008 - 2009

Previous steady state

Recession and credit crisis

New Normal

IT budget and resources

Business IT demand

“New Normal”

PublicCloud

PrivateCloud

Growing Demand - Delivery Gap

IT Mgmt

Virtual IaaS PaaS

SaaS

MainframeDistributed

VirtualPhysical

Business Service-Centric

BusinessService

Innovation

IT-Centric

Strategic Value

Agility Speed to Market Cost Alignment Compliance

Cloud helps “Close the Gap”

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Cloud Concepts

What Type of Cloud do I Need?

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Types of Cloud

...and it’s very important which types of workloads you are planning to host and in which cloud

There are two main flavours of IaaS Clouds:

Management

Server Cluster

Server Cluster

Server Cluster

Enterprise Networking (e.g., VLAN)

Enterprise Storage (e.g., SAN)

Software Defined Networks (e.g., Security Groups, EIP, ELB,...)

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Elastic Block Storage

Enterprise Class IaaS (ECI)

Commodity IaaS(Commodity Cloud)

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• Intended for “Cloud applications” (web-scale

applications)

• Designed for scale

• VM failure acceptable

• Limited high availability in zones/ POD’s

(No guarantee on zone reliability)

• Applications required to be distributed across

availability zones for redundancy

• Applications to be designed to handle node level

failure

Software Defined Networks (e.g., Security Groups, EIP, ELB,...)

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Server Racks

Elastic Block Storage

Concepts & highlights

Commodity IaaS

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Enterprise Class IaaS

• Intended for Enterprise class applications

• Designed for performance

• VM is protected

• Highly availability network

• Achieve significant reliability for applications

running in single zone

• Achieve redundancy by replicating to secondary

zone

• Existing workloads will run reliably

Concepts & highlights

Management

Server Cluster

Server Cluster

Server Cluster

Enterprise Networking (e.g., VLAN)

Enterprise Storage (e.g., SAN)

Possible to categorise workloads into two areas

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Cloud Workloads

Traditional Workloads Distributed (Cloud) Workloads

• Reliable Hardware platform• High performance• Provides Disaster Recovery

capability

• Expect failure. Build apps that can withstand infrastructure failure

• Build application for multi-site redundancy across zones

Expect reliability. Protect entire cloud.

Enterprise Class IaaS (ECI) Commodity Cloud

Expect failure. Design app for it.

Cloud Concepts

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Selection Criteria

Cloud Service Provider Selection

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1. Do they provide the Cloud Service that meets you

needs? Commodity v. Enterprise

2. Do they have in-house Professional Services to assist /

perform Cloud migrations?

3. Flexible Offering? Connectivity Options?

4. Data Sovereignty

5. SLA’s? Do they align to your business?

6. Pricing? Can they financially justify?

7. Security. Does their offering assist you in meeting your

industry regulation compliance? PCI-DSS, etc.

8. Help Desk Support? Service Desk Certification (ISO

20000, ITIL)

Criteria for Cloud Service Provider Selection

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Security

•Regulation Compliance•Data Ownership & Transferability

•Privacy•Provider Transparency•Auditability

Company and Facilities

•Financial Stability•Data Centre Locations•3rd Party Certifications(eg. ISO, ITIL)

•Network Services•Help Desk Support

Pricing

•Pricing Metrics Comparisons•Fixed vs Variable Rates•In Use vs Inactive•Software Licensing Costs and Models

Compatibility

•Help Desk Support•Network Connectivity & Bandwidth

•Software Supported•Programming Language Offerings

Transaction Performance

•Application Availability•Data Accessibility•Processing Speeds•Load Balancing•Scaling Capabilities•SLA Offerings

Storage Performance

•Storage Availability•Storage Type•Scaling Capabilities

Migration Strategy

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Q. What is the best way to connect to the

cloud? MPLS, VPN, Point-2-Point?

Q. How do I migrate my server

environment?

- Limit Risk

- Limit migration outage

Q. Can I re-use my Licenses in the Cloud?

Q. How can I be sure that my environment

will work in the Cloud?

Cloud Migration Methodology

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Assess & Plan Design & Build Pilot Commission

• Assess Networks and Security architecture

• Assess Applications, workloads and dependencies

• Determine Migration requirements, rollback plan and risks

• Develop high level network architecture, migration strategy and rollout plan

• Develop network and security design

• Determine VM server configuration design

• Network• Storage• Backup• Replication

• Document migration schedule

• Deploy and configure network and security design

• Define Pilot objective• Document Pilot test plan• Migrate pilot servers• Configure servers as per

configuration design• Perform user acceptance

testing (UAT)• Document pilot results

What is the best way to connect to the cloud and how do we migrate my server environment?

What’s the best design to meet my requirements and what is the migration schedule timeline?

How do we deliver on time, within budget, to our organisation?

Will the design and migration strategy meet my success criteria?

• Migrate servers as per migration schedule

• Configure servers as per configuration design

• Perform user acceptance testing (UAT)

• Optimise environment

Cloud Concepts

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Logicalis Cloud Overview

Logicalis Cloud Goals

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• Core vs Context• Remove undifferentiated “heavy lifting”

from Customer

• Make “Costly & Complex” Services – Simple & Cost Effective

• Integrated DR, Backup and management

• Holistic View• Integrated view of private and

cloud assets with service management

• Flexible Delivery Models• On-premise or Hosted

• Data Sovereignty • Data located in Australia

• Performance Tiers• Storage performance tiers matching

workloads

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On-Premise Logicalis Public Cloud Offerings

Dedicated resources Security & total

control Internal network Managed by

Enterprise or Logicalis Orchestration tools

enabled by Logicalis

On-premise Enterprise Cloud

Hybrid Cloud(BaaS, DaaS)

Mix of private and public resource

Security SLA bound Logicalis owned

and operated

Logicalis Virtual Workspace Cloud

Edition

Fully furnished “Desktops as a service”

Orchestration tools provided

Logicalis owned and operated

Logicalis Virtual Private Data Centre

Elastic scaling SLAs Internet, VPN

access, MPLS Logicalis owned and

operated

Logicalis Cloud Portfolio

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Logicalis Cloud Consulting Services

OPERATE

Logicalis cloud solutions

Enterprise Cloud Cloud Solutions Cloud Platform

CONSULT

Help customers define their IT strategy.

Private versus public clouds? High level cloud strategy and architecture consulting

MANAGE

Help customers manage their cloud strategy

Full Managed Service offerings Remote infrastructure management Service Desk ITSM

BUILD

Help customers build their private clouds.

Detailed private cloud design Infrastructure build out Implement Operational and Management tools

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Why Logicalis Cloud?

Make “Costly & Complex”

Things Simple & Cost Effective

- DR

- Backup

- IT Operation

Holistic view

- Single Pane of Glass

- Cloud Assets

- On-Premise Assets

Enterprise Class

Infrastructure

Global Support Centre Access

- Certified Cisco Powered Cloud

- Designed for Enterprise Applications/workloads

- 24 x 7 manned Service Desk

- ISO 20000 (ITIL) auditable service delivery

Cloud Professional

Services

- Cloud Readiness & Advisory Services

- Cloud Migration Services

Flexible

- Deployment Models

- Cloud ConnectivityOptions

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More information?www.au.logicalis.com/Cloud