time and labor best practices: work smarter! · peoplesoft / oracle erp microsoft dynamics workday...
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Time and Labor Best Practices: Work Smarter!
Laura Tramutolo, November 13, 2013
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Agenda
2
Building the Foundation
Dismantling the Myth
Enhancing the Overall Work Experience
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Why Emtec?
Table Stakes
• Proven Methodology & Approach
• Competitive Price
• Others will say good things (i.e. References)
• The ‘right’ people available to do the work
• Experience with global delivery
Emtec Key Differentiators
• ‘Right Size’ provider of Consulting and Systems Integration services
• ‘Client for Life’ approach
• Engage holistically and programmatically
• Functional business process expertise
• Ability to connect the dots
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Emtec… ‘Big enough to do the work, small enough to care’
EMTEC THE COMPANY
• Serving clients for over 46 years
• 14 locations, including 8 development centers
• Over 1,000 full-time professionals
• Voted One of the Top 100 Places to Work by Crain’s
Chicago in 2012
• Our consultants have an average of 14 years of
experience. Nearly 45% have advanced certifications
• 73% of our PMs, Architects & Consultants worked at Tier
1 consultancies in a previous life
• $255M IT Services Provider
• Regularly compete & win against larger IT service
providers
EMTEC AROUND THE WORLD
US Locations
• Radnor, PA (HQ)
• Atlanta, GA
• Chicago, IL
• Dayton, OH
• Fremont, CA
• Jacksonville, FL
• Herndon, VA
• Minneapolis, MN
• Springfield, NJ
• St. Louis, MO
Global Offices
• Toronto, Canada
• Ottawa, Canada
• Pune, India
• Bangalore, India
EMTEC SERVICES AT A GLANCE
• Emtec has completed more than 1,100 Package Application
engagements, including:
- 200+ Oracle ERP clients with more than 415 engagements
- 206 EPM / Hyperion & OBIEE clients and 323 engagements
- 186 Microsoft clients and more than 255 projects
• Emtec is a premier provider of SaaS and Emerging
technologies solutions, including 51 Salesforce Clients with
more than 75 engagements, Including Sales Cloud, Service
Cloud and Custom Cloud
• Emtec has performed more than 6.3M hours of application
development and maintenance work ranging from Business
Analysis to Product Development
• Emtec has served more than 565 Infrastructure services
clients where we have:
- Deployed more than 1.85M servers, personal computers, tablets
and mobile devices
- Installed or provided more than 925 exabytes of storage
(That’s a whole lot…)
- Triaged more than 30,000 L1 support incidents
- Implemented service management solutions for more than 125
clients
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
OF
FE
RIN
GS
PR
AC
TIC
EF
AC
TS
Emtec’s five practice areas offer focused solutions to help our clients solve
complex business & IT challenges
From up-front strategy & consulting all the way to application, infrastructure & procurement services,
Emtec’s 1,000 professionals are what makes us special, and we invite you to see the difference for yourself.
Consulting ServicesPackage Application
Services (PAS)Cloud Technologies
Application
Development &
Management Services
(ADMS)
Infrastructure
Services
• IT Strategy & Planning
• IT Process Improvement
• IT Performance and
Governance
• Information Management:
− Big Data
− Business Intelligence
− Analytics
• Mobility Solutions
• Program and Project
Management
• Oracle
− Fusion
− EBS
− PeopleSoft
− EPM : Including Hyperion
− OBIEE
• Microsoft
− AX and GP
− BI
− CRM
• SAP
• Functional: HCM, FM, SCM
• Cloud Strategy & Planning
• Salesforce.com Solutions
− Sales Cloud
− Service Cloud
− Marketing Cloud
− Force.com
• Workday
• Cloud Application
Development
& Technology
• Private Virtual Cloud
• Cloud Applications
• Portfolio Analysis
• Application Advisory
Services
• Product Development
• Custom Application
Development & Maintenance
• Package Application:
Development, Maintenance
& Support
• Mobile solutions
• Quality Assurance & Testing
Services
• Managed Services, Capacity
Management & Staffing
Services
• IT Service Mgmt.
• Data Center
• Business Application
Infrastructure
• End User Computing
• Platforms
• SWAT team of 45 highly
skilled Strategists, Architects
and Consultants
• 10 years of experience and
more than 75 projects
• 180 Specialists, including
Project Managers, Architects,
Consultants and Analysts
• More than 300 ERP & CRM
projects completed
• Expert team of Big Data,
business intelligence and
analytics professionals
• Specialized team of 25
Strategists, Project Managers,
Architects, and Consultants
• More than 90% certified
• 62 Customers & 112
engagements
• Global workforce of nearly 750
associates (approximately 250
associates based in North
America)
• Provided more than 6.3M
hours of application
development and
maintenance services.
• Special expertise in Business
Analysis and Testing (among
other things)
• More than 100 associates
providing data center,
compute, network and storage
related services
• Value Add Reseller providing
full device lifecycle
management services for
more than 30 years
• IT Service Mgmt. BU having
supported more than 70
distinct clients
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
From the Executive suite to Individual Operating units, Emtec services align
well with each stakeholder community
FINANCE
Enterprise Performance
Management Including:
Hyperion Budget &
Planning
Hyperion Financial
Management
Hyperion Essbase /
Planning
Oracle BI Apps / OBIEE
PeopleSoft / Oracle ERP
Microsoft Dynamics
SAP
SALES & MARKETING
Customer Relationship
Management
Microsoft Dynamics
Salesforce
BI / Analytics
TECHNOLOGY
Advisory Services
Application Development
& Maintenance services
(ADMS)
Business Intelligence &
Big Data
Cloud Strategy and
Implementation
Independent Verification
& Validation (IV&V)
Infrastructure Services
Managed Services
IT Service Management
(ITSM)
Procurement Services
OPERATIONS
Hyperion Essbase /
Planning
Oracle BI / OBIEE
PeopleSoft / Oracle ERP
Microsoft BI
Microsoft Dynamics
HUMAN RESOURCES
Hyperion Workforce
Planning
Oracle BI Apps / OBIEE
PeopleSoft / Oracle ERP
Microsoft Dynamics
Workday
ENTERPRISE SUITE
Business Strategy
Managed Services &
Outsourcing
Advisory Services
Analytics
Our portfolio of business and technology services provides our clients with a seamless integration of information and
solutions so that every business owner has the highest quality of operational and strategic data.
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
A snapshot of clients who have leveraged Emtec’s services
“At its core, the Emtec experience is about exceptional service — for our clients, partners and associates. We are
passionate about delivering the best technology-empowered business solutions and having fun while doing it.”
Dinesh Desai, Chairman & CEO
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Building the Foundation
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Time and Labor Process Overview
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Building the Foundation
• Creating the “Blueprint”
• Draw it before you build it
– Expectation, end result
– Start with the basic requirements
– What are the drivers?
– Regulations, Compliance
– Geography
– Bargaining Units, Business Units
– Workforce
• Defining Time Reporters
– Exempt, Nonexempt, Hourly and Salaried
• Type of time being reported or captured
• Method of time collection
• Pass Time to Payroll
• Workgroups and Taskgroups
– Compensation
– Allocation
• Change Management
– Early notification
– Feedback
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Building the Foundation – Required Set Up and Optional Set Up
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
• Salaried, Exempt, Salaried Nonexempt
–Exception Reporters
• can also be positive reporters
–Elapsed
–Schedules
• Standard 40 hour work week
–Labor dilution and distribution
–Workgroups and Taskgroups
–Report Exception time (other than “Regular” &
Overtime)
–Web clock, online timesheet, schedules
–Time passed to Payroll?
• Hourly, Nonexempt
–Positive Reporters
–Punch
• can also report elapsed time
–Schedules
• Variables
–Labor Distribution
–Workgroups and Taskgroups
–All time being captured/reported
–Time Clocks, online timesheet, schedules
–Time passed to Payroll
Building the Foundation – Defining Time Reporters
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
• Workgroups
–One per Empl Record
–Exception or Positive reporters
–Time Reporting Codes
• Paid vs. Unpaid
–Rules
–Schedules
–Approvals
• Taskgroups
–One per Empl Record
–Categories (Entities)
• Ability to drill down
–Default Task profile
• Hired into
–Additional Task profiles
• Project based
• Task based
Building the Foundation – Workgroups and Taskgroups
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Dismantling the Myth
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Dismantling the Myth
• Simply a “Tool”
• Built to your organization’s requirements
–Expectation, end result
–Required vs. optional
–What are the drivers?
– Regulations, Compliance
– Geography
– Bargaining Units, Business Units
– Workforce
• High-level or granular reporting
–Type of organization
• Assembly
• Office
• Dynamic or Static
• “Need to Have vs. Nice to Have”
–Start with the basics
–Project-based, budget-based allocation
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Dismantling the Myth – Do I need all of this?
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Enhancing the Overall Work Experience
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Emtec, Inc. Proprietary & Confidential. All rights reserved 2013.
Enhancing the Overall Work Experience – Leverage the System
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• Assumption: One or more of the above modules are currently in place for
integration with Time and Labor.
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THANK YOU FOR YOUR TIME
Please visit us online at www.emtecinc.com