TECHNOLOGICALT I M E L I N E

2008SHORT CODE

Started using short code to sendtext messages with info about

vehicles to consumers. Short codeis a 5-digit number with an unlimited inbound/outbound

traffic ratio that is ideal for send-ing marketing messages & alerts.

DEC 2014SPEED CHECKOUT

Released version 1 of SpeedCheckout – a secure text

message payment system thatstreamlines the payment cycle

from start to finish via automatedtext messaging.

OCT 2015LONG CODE SUPPORT

Long code is a 10-digit telephonenumber. It can be used to text-en-able a landline or VOIP line. It

can be used for two-way commu-nications such as group messag-ing, and it can be used to placecalls to long distance numbers.

DEC 2015BUSINESS

DEVELOPMENT CENTER Extensive functionality optimizescommunications with customers

through any department.

NOV 2014TEXT2DRIVE MOBILE APPLICATIONThe TEXT2DRIVE Mobile Appallows dealerships to text withcustomers, send customers photos and videos and showcustomers inventory.

JUNE 2015INTERACTIVE WIDGETSReleased website enhancementinteractive widgets. One of thesefeatures allows dealerships topost coupons on their website,which customers can request toreceive via text message.

NOV 2015AUTOMATIONLaunched the welcome campaign, TEXT2DRIVE’s firstreal-time campaign. Once a repair order is created, the customer receives a message letting them know they can communicate with the dealer viatext.

APRIL 2016SPEED CHECKOUT 2.0

SPEED CHECKOUT updated withcapabilities for integration withcredit card swipers and the

flexibility to process credit cardtransactions at the dealership or

via the online portal.

JULY 2016OPT-INAL™

MARKETING KIOSKCompliant double

opt-ins allow dealerships tolegally send customers

marketing materials such ascoupons and offers, as well as

service reminders.

NOV 2016SPEED CHECKOUT 3.0Release included a universalpayment system for all depart-ments, merged repair order andpayment views, ability to gener-ate an invoice for any type oftransaction, and reconciliationreports for end-of-day closeouts.

MAY 2017VIDEO MPI

Send videos to customers fromthe mobile or web app. Ideal forgiving 360 degree tours of newvehicles or showing customers

issues found during inspection orrepair of a different issue on

their vehicle.

JUNE 2016REYNOLDS & REYNOLDSBecame certified throughReynolds & Reynolds, one of thelargest DMS companies in the industry. This development allowsTEXT2DRIVE to receive real-timedata within seconds of an eventwithin the dealership’s DMS.

OCT 2016MDL AUTOMATIONIntegrated with MDL AutoMation. The system couldnow send notifications to a service advisor when a customer’s vehicle pulled in or was completed.

FEB 2017COMMUNICATIONRolled out a communication update – which included a feature that marks conversationsas handled, a conversationrollover feature, and transfer feature.

FEB 2016GROUP CHATReleased the group chat feature.It allows dealerships to createchat rooms to communicate withmultiple staff members, includingstaff from different departments.

FEB 2018VOICE SUPPORTProvides the ability to recordand archive voice conversationsand routes calls to the correctdepartment or person. Voicesupport was the introduction ofArtificial Intelligence.

MARCH 2018SERVICE HISTORY

PROFILESProfiles include a detailed service history, declined or

recommended repair work andthe capability to search for customers using a previous

repair order number.

OCT 2018HANDS-FREE RECALLSDealerships can text recall

notices to customers. TEXT2DRIVEdoes all of the legwork for thedealer, sending recall text

messages to affected customersautomatically.

NOV 2018SPEED CHECKOUT 5.0This update introduced EMVchip Swipers & WIFI Swipers towiden the range of secure payment options and allow employees to move aroundfreely versus being tethered to a desk.

JUNE 2018SPEED CHECKOUT 4.0Update included an e-signaturefeature for online payments, the

ability to auto-send SPEEDCHECKOUTS to customers andthe ability for dealership staff to

add internal notes to all transactions.

SEPT 2018NEW AUTOMATIONSCalendar invite, same-day andmulti-day status update. Dealerscould send customers links to appointment invites they couldadd to their smartphone calendar with one click & send automated repair status updates.

APRIL 2018VEHICLE HEALTH REPORTSends an alert from the OEMmanufacturer to the TEXT2DRIVEsystem when a customer’s checkengine light goes on. The dealer-ship can then let the customerknow it may be time to get theircar serviced.

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