ting's report on training of spa
TRANSCRIPT
Training of School Personnel
Administration
PERSONNEL ADMINISTRATION
“Human Resource Management”
- is the coordination and regulation of employees in acompany.
Organizing Recruiting
and Hiring Training Assessing workers
With a good HR team doingtheir jobs well, a company/ organization will often be
ultimately more efficient and competitive, generating additional revenue.
If you think training is expensive, try
IGNORANCE!
TRAINING
WHAT IS TRAINING?- is the act ofincreasing the knowledge and skill of an employee for performing a particular job
TRAINING IS SPLIT INTO 2 CATEGORIES:
Provided by the company
Utilizing existing internal resources and tools
INTERNAL paid for by the company but provided off site through a 3rd party training firm
Utilized when skills are not already present in the organization
EXTERNAL
TRAINING aims to:
Develop the knowledge,
skills, and attitude necessary for effective performance of the work.
..to MAINTAIN..to UPGRADE
..to UPDATE
SKILLS
PROFESSIONAL DEVELOPMENT
Maintain• Good performance• Right attitude• Passion in teaching
Upgrade• Teaching strategies• Assessment tools• Classroom
management• Instructional materials
Update• Curriculum• Educational issues,
policies and programs
PROFESSIONA
L DEVELOPMEN
T
“The great end in life is not knowledgebut ACTION.”
- Thomas Henry Huxley
PERSONNEL TRAINING
It describes the education that employees must go through in order to learn how to perform their jobs correctly and to improve their practices.
NATURE OF TRAINING
Training usually involves teaching operational or technical employees how to do their jobs more effectively and/ or efficiently.
Responsibilities for training are generally assigned to the HR function.
In general, training is intended to help the organization.
Managers must be sure that productivity can be increased through training and that productivity gains are possible with existing resources.
Reasons of
Training
New Program
Cost Control
Employee Promotion
Turn- over
POINTS TO BE CONSIDERED ON TRAINING:
Trainees should feel the need to learn, they are more responsive
Learning is effective when reinforcement in the form of reward/ punishment is present
Trainees need to be given feedback and guided into further action steps.
There must be some means by which trainees practice and repeat behaviors on-the-job which they learn in training.
The training material should be made as simple and easy-to-understand as possible.
TRAINING PROCESS
OBJECTIVES/ STRATEGIES
ASSESS TRAINING NEEDS
SET TRAINING GOALS
DESIGN TRAINING
IMPLEMENT TRAINING
EVALUATE TRAINING
“THE LADDER OF SUCCESS IS BEST CLIMBED BY STEPPING ON THE RUNGS OF OPPORTUNITY.”
TRAINING OBJECTIVES
It provides the clear guidelines and develops the training program in less time because objectives focus specifically on NEEDS
It tells the trainee what is expected
TRAINING STAKEHOLDERS:
TRAINER TRAINEE DESIGNER EVALUATOR
TRAINING METHOD
It is an educational approach for turning knowledge into learning.
It is based on the needs of the organization, trainee, and task being performed.
It should suit the audience content, business organization, and the learning objectives.
METHODS OF TRAINING
COGNITIVE METHODS1. lectures2. demonstrations3. discussions4. CBT (Computer Based- Training)
BEHAVIORAL METHODSGAMES AND
SIMULATIONS
- business games- role plays- in-basket
technique- case studies
TYPES OF TRAINING INDUCTION TRAINING SKILLS TRAINING REFRESHER TRAINING CROSS FUNCTIONAL TRAINING TEAM TRAINING TRAINING CREATIVITY TRAINING DIVERSITY TRAINING LITERACY TRAINING
TRAINING NEEDS ASSESSMENT
A needs assessment is the process of identifying performance requirements
and the "gap" between what performance is required and what presently exists.
To identify performance requirements and the knowledge, skills, and abilities needed by an organization’s workforce to achieve the requirements.
3 LEVELS OF TNA• ORGANIZATIONAL
ASSESSMENT• OCCUPATIONAL
ASSESSMENT• INDIVIDUAL
ASSESSMENT
ORGANIZATIONAL ASSESSMENT
evaluates the level of organizational performance
• What is the problem?• Is it a training problem?
OCCUPATIONAL ASSESSMENT
examines the skills, knowledge, and abilities required for affected
occupational groups
- What skills and knowledge should be included in the training program?
INDIVIDUAL ASSESSMENT
analyzes how well an individual employee is doing a job and determines the individual's
capacity to do new or different work
- Who needs to be trained?
“DATA GATHERING is cornerstone of any needs
assessment project.It can be time consuming.”
DATA COLLECTION METHODS:
• Interviews• Surveys/ Questionnaires• Focus groups• Observation• Existing data
Components Of
Training
Training policy
Top mng.t’s support
and mngt
Diff. methods
of training and
courses
Venue and the
duration of the
trainingTraining
materials such as posters, pictures,
charts, slides etc.
Training procedure
and feedback
Willing trainees
Trained & professio-
nal trainers
T R A I I GN NE
L
RN
TRAINING PURPOSES
• Increase productivity• Reduce wastage• Enhance competency of the
work force• Increase in moral employee• Facilitate employee
retention• Faster costumer service• Increase quality
Are you still up?
MODELS OF TRAINING
Training is a transforming process that requires some input and it turn
it produce output in the form of knowledge, skills and attitudes.
SYSTEM MODEL INSTRUCTIONAL SYSTEM
DEVELOPMENT MODEL TRANSITIONAL MODEL
SYSTEM MODEL
INSTRUCTIONAL SYSTEM DEVELOPMENT MODEL
ISD is concerned with the training need on the job performance.
This model also helps in determining and developing the favorable strategies, sequencing the content, and delivering media for the types of training objectives to be achieved.
TRANSITIONAL MODEL
SYSTEMATIC APPROACH
• ASSESSMENT - determine training needs
- identify training objectives
• IMPLEMENTATION - select training methods
- conduct training• EVALUATION - compare training
outcomesagainst criteria
TRAINING EVALUATIONTraining has to serve the purpose for which it is intended. It has to be EFFECTIVE. The outcomes of the TRAINING needs to be measured based on the following four contexts:
1. REACTION - trainee’s reaction to the training, trainer, methodology , etc.
2. LEARNING - Did the trainee learn?3. BEHAVIOR - Has the trainee’s behavior
change because of the training?
4. RESULTS - Is he showing the changed behavior newer, better
results?
WHY TRAINING FAILS?1. Top management is unclear
about what they need and they lack vision.
2. The trainee is disinterested.3. The trainee is unclear or
incompetent.4. The training module does not
address the training gap.5. The training gap itself is not
understood.6. Budgetary constraints make
companies undercut on quality and focus on training.
“If you want to teach people a new way of thinking, don't
bother trying to teach them. Instead, give them a tool, the use of which will lead to new
ways of thinking.”
― Richard Buckminster Fuller
"Know this, my beloved brothers. Every man must be swift about hearing, slow about speaking, slow about
wrath;James 1:19
Thank you forlistening,God bless
you!=)