tingwall aerodrome manual of flight information services mafis

Tingwall Aerodrome

Manual of Flight Information Services

MAFIS

Issue 13 Issue date 01 January 2022

MANUAL of FLIGHT INFORMATION SERVICE Part 1 Page 1 Document Administration

Issue 13 Issue date 01 January 2022 Uncontrolled

Preface The Tingwall Airport Manual of Flight Information Service (MAFIS) provides information, procedures and guidance primarily related to Tingwall Airport. The Flight Information Service is provided in accordance with CAP 670, CAP 1032, CAP 797 and CAP 774. The MAFIS is to be used in conjunction with CAP 797. Details of MAFIS amendment procedures are contained in the following pages of Section 1. AFISOs may, in the interest of safety and when circumstances dictate, depart from MAFIS procedures. Any such actions, together with the reasons are to be recorded in the Watch Log. The AFIS service at Tingwall Airport is primarily to provide an ATS to the Base Operator’s scheduled aircraft and other visiting / transiting aircraft during the operational hours of the airport. There is also a commitment to provide a service to ambulance and SAR aircraft operating outside these hours. The AFIS and AFISOs should provide information to all aircraft wishing to participate in the AFIS service in the AFISOs area of responsibility. This will assist all pilots in the safe conduct of flight. AFISOs at Tingwall Airport are only permitted to provide a Basic Flight Information Service. As a general principle and in the interest of sound document management, the duplication of local information and procedures is avoided. Information contained in the Tingwall Airport Aerodrome Manual will be cross-referenced in the MAFIS. Any section of this document which is found to be at variation to the contents of CAP 797 must be brought to the immediate attention of the Aerodrome Manager and Accountable Manager. A Supplementary Instruction must be issued as soon as possible to remedy any conflict that may cause ambiguity or confusion.

Accountable Manager – Tingwall Airport



Contents PART 1 – DOCUMENT ADMINISTRATION Ch.-Page Preface 1-1 Contents 1-2 Abbreviations 1-6 Document administration 1-8 Distribution 1-10 PART 2 - UNIT GENERAL OPERATING INSTRUCTIONS Chapter 1 Altimeter Setting Procedures Appropriate Altimeter Setting 2-1 Transition Level 2-1 Very Low Pressure Settings 2-2 Altimeter Setting Regions 2-2 Chapter 2 Information on Outbound and Inbound Flights Information on Outbound Traffic 2-3 Information on Inbound Traffic 2-3 Recording of Flight Information 2-3 Chapter 3 Procedures for Inbound/Outbound and Transit Traffic Visual Reporting and Entry/Exit Lanes 2-4 Re-join Calls 2-4 Separation of IFR Flights 2-4 Inbound Aircraft 2-5 Transiting Aircraft 2-5 Terrain Clearance 2-5 Ambulance & SAR Aircraft 2-6 Outbound Traffic 2-6 Booking Out 2-6 Chapter 4 Flow Regulation Procedures General 2-7 CFMU Slot Tolerance 2-7 Chapter 5 Noise Abatement Requirements 2-7 Noise Complaint Procedures 2-7



Chapter 6

Aircraft Diversion Procedures

Aircraft Diverting into Tingwall Airport 2-8 Aircraft Diverting out of Tingwall Airport 2-8

Chapter 7 Meteorological Information Meteorological Reports 2-9 Information Available from the Met. Office 2-9 Availability of Met Information for Pilots & Operators 2-9 Local Weather Observations 2-9 Altimeter Settings 2-10 Special Reports in the Event of Incidents/Accidents 2-10 AFISO Action on Receipt of Weather Warnings 2-10 Chapter 8 Flight Plans General 2-11 AFTN Arrangements 2-11

Chapter 9 Traffic Data Display Strip-Board and Flight Progress Strips 2-12 Flight Progress Strip Marking 2-12 Vehicle Movements 2-13 FPS Board Layout 2-13 Runway Blocked Indication 2-13 Chapter 10 Special Categories of Flight Aircraft Carrying Dangerous Goods 2-14 Non-Radio Aircraft 2-15 Chapter 11 Unit Administration Documentation - CAPs 2-16 Documentation – MAFIS; SIs; TOIs; Document

Control 2-16

Retention of Records 2-17 Opening Watch Checks 2-18 Closing Watch Checks 2-18 Vehicles 2-18 Equipment Defects and Restoration 2-18 Watch Log 2-18 Watch Entries and Watch Rosters 2-19 Competence, Competence Oversight, Training and

Medical Standards 2-20

Extended Periods of Absence from Duty 2-20 Visitors to AFIS 2-20 Media 2-20 Liaison with other Airport Sections 2-21 Reporting Procedures 2-21 Internal Reporting Procedures 2-22



Chapter 12

Extension of Hours and Special Openings

Administration 2-23 Procedures 2-23

Chapter 13 All Weather Operations 2-23

PART 3 – AERODROME SERVICES & INFORMATION Chapter 1 Aerodrome Operations Service Provision 3-1 Selection of Runway In-Use and Preferred Runway 3-1 Circuit Procedures 3-1 Turbulence/Wind Shear Reports 3-1 Chapter 2 Local Information Aerodrome Layout 3-2 Aerodrome Lighting & Obstruction Lighting 3-2 Chapter 3 Other Aerodrome Procedures Work in Progress 3-3 Vehicle Procedures 3-3 Inspections 3-3 Bird Hazard Management 3-4 Snow Clearing and De-Icing Procedures 3-4 SNOWTAMs 3-4 Chapter 4 Rescue and Fire Fighting Service RFF Category and Procedures 3-5 Radius of Action 3-5 Communications 3-5 Standby Arrangements 3-5 Chapter 5 Aeronautical Information General 3-6 Responsibility 3-6 Receipt of Aeronautical Information 3-6



PART 4 – TELECOMMUNICATIONS Chapter 1

RTF and Telephones

Facilities 4-1 Maintenance and Defect Reporting 4-1 Chapter 2 RTF Procedures RTF Discipline 4-2 Telephone Discipline 4-2 RTF Call-Signs 4-2 Chapter 3 RTF Recording General 4-2 PART 5 – EMERGENCY PROCEDURES Chapter 1 Assisting Aircraft General 5-1 Other Assistance 5-1 Transmitting Blind 5-1 Search and Rescue 5-2 Parent ACC 5-2 Reporting Procedures 5-2 Chapter 2 Aerodrome Emergency Procedures General Emergency Orders 5-3 AFISO Specific Emergency Orders 5-3 Procedures 5-3 Reporting Procedures 5-3 Log Book Entries 5-3 Meteorological Reports 5-3 Disabled Aircraft 5-4 Runway Inspections 5-4 Pollution Reports 5-4 Chapter 3 Disruption of Services General 5-5 Notification and Action to be taken 5-5 Explosive Device Warnings 5-5 Evacuation Procedures 5-5 Resumption of Watch 5-5 Appendix 1 Appendix 2

Security Management AFISO Emergency Orders

App – 1 App – 2



ABBREVIATIONS

Aerodrome Manual Tingwall Airport Aerodrome Manual

A/C Aircraft type [Used on Flight Progress Strip]

AFIS Aerodrome Flight Information Service

AFISO Aerodrome Flight Information Service Officer

AFTN Aeronautical Fixed Telecommunication Network

AIP Aeronautical Information Package

AIRPROX Aircraft Proximity

AIS Aeronautical Information Service

AOC Air Operator Certificate

ARR Arrival

ASR Altimeter Setting Region

ATD Actual Time of Departure

ATS Air Traffic Services

ATSU Air Traffic Services Unit

BST British Summer Time

CAP Civil Aviation Publication

CC Cloud Ceiling

CHG Change

CNL Cancel

DEP Departure

DLA Delay OR Delayed

END Fuel Endurance

ETA Estimated Time of Arrival

ETD Estimated Time of Departure

FIR Flight Information Region

FPL Flight Plan

FPS Flight Progress Strip

Ft Feet

GMT Greenwich Mean Time (UTC)

HIAL Highlands and Islands Airports Limited

hPa Hectopascal

ICAO International Civil Aviation Organisation

IFR Instrument Flight Rules

kHz Kilohertz

Km Kilometre

M Metres



METAR Routine aviation aerodrome weather report

MF Medium Frequency

mHz Megahertz

MT Motor Transport

NM Nautical Mile

NOTAM Notice to Aviation

OIC Officer in Charge

POB Persons On Board

PPR Prior Permission Required

QNH Altimeter Setting [Used on Flight Progress Strip]

RFFS Rescue and Fire Fighting Service

RPL Repetitive Flight Plan

RTF Radiotelephony

Rwy Runway

Rx Receive

SAR Search and Rescue

ScACC Scottish Area Control Centre

SFRS Scottish Fire and Rescue Service

SWP Safe Working Procedure

TAS True Air Speed

Tx Transmit

UHF Ultra High Frequency

UTC Universal Coordinated Time

VCR Visual Control Room

VFR Visual Flight Rules

VHF Very High Frequency

WX Weather [Used on Flight Progress Strip]



DOCUMENT ADMINISTRATION

The MAFIS is a living document and will be amended from time to time and distributed as described below. However, changes occur for a multiplicity of reasons and it will be necessary to bring such matters to the attention of all relevant recipients of the MAFIS.

All such changes to information and published procedures will be notified using the following systems.

MAFIS Supplementary Instructions will be issued from time to time and will be numbered consecutively from 1 January each year. They will contain the following:

MAFIS Supplementary Instructions – will be used to notify all changes to existing information and procedures together with all new information and procedures. These will be issued as necessary and will be incorporated into the document proper at the next amendment. MAFIS Supplementary Instructions constitute an integral part of the MAFIS.

MAFIS Temporary Instructions - will be used to notify all temporary changes to existing information and procedures. These will be issued as necessary but will not be incorporated into the document proper. MAFIS Temporary Instructions are a constituent part of the MAFIS during their period of validity.

Supplementary and temporary instructions will be filed at the front of the manual.

MAFIS ISSUE UPDATES

The MAFIS will be amended as required following an annual review. MAFIS Supplementary Instructions will provide notification of permanent changes between reviews. Period of validity: Each issue of the MAFIS will remain valid until a new version is issued.

Any changes to the MAFIS should go to [email protected] with 30 days’ notice before the MAFIS amendment / revision comes into force. Likewise, 30 days’ notice is required for any SI that has a safety implication.

The review period will commence at least one month prior to the CAA asddocs submission

Event Issue Updates

Review period November

CAA Asddocs submission 1st December

Period of Validity Commences 1st January

mailto:[email protected]



Amendment Proposals AFIS Officers and the aerodrome Accountable Manager have a responsibility to follow the MAFIS and to highlight areas where the Manual is deficient.

As such, individuals may register their proposed amendments on a spreadsheet accessible via the Master Records Index on the O: Drive. Proposed Amendments may also be made by email, or letter to the Accountable Manager. DOCUMENT AMENDMENT

Amendment Number

Date of Amendment Date Incorporated Signature

1 April 2011

April 2011 DP

Issue 3 December 2011 01 February 2012 DP

Issue 4 February 2013 01 April 2013 DP

Issue 5 November 2013 01 January 2014 MS




Issue 9 November 2017 01 January 2018 CR

Issue 10 November 2018 01 January 2019 JS

Issue 11 November 2019 01 January 2020 AI





Distribution Issue Number

Issued to or location

1 Tingwall Airport AFIS Unit

2 Tingwall Airport Portakabin

3 CAA asddocs (pdf copy)

4 Airtask Ltd

An uncontrolled copy of the MAFIS is also available on the Shetland Islands

Council website.

MANUAL of FLIGHT INFORMATION SERVICE Part 2 Page 1 Unit General Operating Instructions


PART 2 - UNIT GENERAL OPERATING INSTRUCTIONS

Chapter 1 Altimeter Setting Procedures

1. Appropriate Altimeter Setting

Altimeter settings to be given to pilots are as follows:

Departing Aircraft AFISO to give Aerodrome QNH; AFISO must receive correct read back in hPa

Arriving Aircraft AFISO to give Aerodrome QNH; AFISO must receive correct read back in hPa

Transiting Aircraft through or in the vicinity of the Tingwall ATZ,

AFISO to give QNH where aircraft is at or below 3000 feet

Note 1. The QFE is to be provided only when requested.

Note 2. Aerodrome elevation is to be passed when requested by the pilot

All pressures settings and read backs must be given in Hectopascals

2. Transition Level CAP 797 states: “Transition level is the lowest Flight Level available for use above the transition altitude and shall be located at least a nominal 1,000 ft. above the transition altitude to permit the transition altitude and the transition level to be used concurrently in cruising flight, with vertical separation ensured...........” The transition altitude for Tingwall Aerodrome is 3000ft. The Table below shows the levels applicable to Tingwall QNH values.

Aerodrome QNH

940-958

959-976

977-994

995-1013

1014-1031

1032-1049

1050-1060

Transition Level

60

55

50

45

40

35

30

Minimum IFR Cruising Level

60 60 50 50 40 40 30



2. Very Low Pressure Settings During the winter period, very low atmospheric pressures, i.e. below 950 Hectopascals, are likely to occur occasionally. Some aircraft are unable to set pressures of less than 950 Hectopascals on the subscale of their altimeters. Under these circumstances AFISOs should pass only the notified QNH or QFE. They must not attempt to pass or use any computed setting for the purposes of assisting an aircraft to make an approach.

3. Altimeter Setting Regions

Tingwall Airport lies within the Shetland ASR.[16] Adjacent ASRs are:

North - Puffin [21]

East - Marlin [18]

South West - Skerry [01]

South - Orkney [17]

South East - Petrel [19]



Chapter 2 Information on Outbound and Inbound Flights

1. Information on Outbound Traffic

The Rules of the Air Regulations require pilots to notify the aerodrome concerning flight intentions. CAP 797 provides information concerning:

When a Flight Plan is required

When a Flight Plan is advisable

Pilots flying over remote areas and involving sea crossings are advised to file a flight plan.

2. Information on Inbound Traffic Information on inbound traffic may be received in any of the following ways:

By flight plan & departure message via the AFTN / AFPEX

Inbound estimate from ScACC

Inbound estimate from Sumburgh Radar

Inbound estimate from Fair Isle Fire Crew

Pilot report by RTF

Prior notification from the pilot by telephone or email Note. When information on inbound movements is received by telephone, the caller should be asked to inform Tingwall Information in the event of any change of intention e.g. flight cancelled; landed elsewhere etc.

3. Recording Flight Information Details of all intended flights are to be recorded on the appropriately coloured Flight Progress Strips.



Chapter 3 Procedures for Inbound, Outbound & Transit Traffic

1. Visual Reporting and Entry / Exit Lanes There are no notified visual reporting points or Entry / Exit Lanes established at Tingwall Airport. Pilots may be requested to report when passing an easily identifiable geographical landmark e.g.

Scalloway

Lerwick

Wind Turbines

Weisdale

Isle of Gletness

2. Re-join Calls The above points may be used for joining traffic which will provide the AFISO and other pilots with their position and ETA. If the AFISO is in any doubt as to the pilot’s exact intentions, these should be ascertained for the benefit of other aircraft.

3. Separation of IFR Flights AFISOs are not responsible for the provision of separation between IFR flights. Inbound IFR flights will be required to complete a Visual Approach to Tingwall.



4. Inbound Aircraft

All inbound aircraft are to be informed about :

Other aircraft entering and / or leaving the Tingwall ATZ

Traffic in the aerodrome circuit

Traffic transiting the Tingwall ATZ and known traffic in the vicinity of the Tingwall ATZ

AFISO’s should request positions reports (where appropriate) at:

Overhead

Down wind

Long Final

Short Final

5. Transit Aircraft Aircraft intending to transit the Tingwall ATZ are to be informed of known traffic within and in the vicinity of the Tingwall ATZ. VFR flights should be asked to report at a suitable geographic position at which they can be offered the services of Sumburgh Radar or outside their published hours the ScACC. E.g. ‘GABCD Flight Information available from Sumburgh Radar / Scottish Information on frequency ..............’

6. Terrain Clearance AFISOs are not responsible for the provision of terrain clearance. However, in the event that pilots request the Minimum Sector Altitude, the minimum altitude over Shetland (based on the Regional QNH) which will provide an aircraft with at least 1000 feet of terrain clearance above the highest obstacle, is 2400ft.



7. Ambulance & SAR Aircraft

All known traffic is to be informed whenever Ambulance or SAR aircraft are expected to be entering the Tingwall ATZ or operating in the vicinity. Other aircraft should be advised to give priority to Ambulance and SAR aircraft.

8. Outbound Traffic

8..1. Start-up Approval Start up approval is required and should the AFISO become aware of any on route delays he should indicate this to the pilot.

8..2. VFR Flights VFR flights should be asked to report at a suitable geographic position at which they can be offered the services of Sumburgh Radar or the ScACC FIS. E.g. ‘GABCD Flight Information available from Sumburgh Radar / Scottish Information on frequency.................’

8..3. IFR Flights IFR flights should be asked to report at a suitable geographic position at which they can be offered the services of Sumburgh Radar or the ScACC FIS. E.g. ‘GABCD Flight Information available from Sumburgh Radar / Scottish Information on frequency.............’

8..4. IFR Flights Joining Controlled Airspace Clearance is to be obtained from Sumburgh Radar and passed to the aircraft prior to departure.

9. Booking Out

9..1. The majority of flights departing from Tingwall are operating on a

booking out basis. The ATSU is to record the departure. No further action is required.



Chapter 4 Flow Regulation Procedures

1. General Flow regulation procedures are intended to limit the flow of traffic into busy airspace and airfields. Aircraft departing from Tingwall Airport are not normally subject to Flow Control and approval for engine start can be given when requested. Current procedures for IFR / GAT flights, subject to ATFM measures, are notified in the UK AIP ENR Section and NOTAMs.

2. Central Flow Management Unit (CFMU) Slot Tolerances An aircraft which requires a Calculated Take-Off Time (CTOT) a departing flight will have an accompanying slot time, the AFISO should note that the CTOT tolerance is -5 to +10 minutes.

Chapter 5 Noise Abatement 1. Requirements

There are no noise issues or areas to be avoided at Tingwall Airport.

2. Noise Complaint Procedures Details of any noise complaints are to be recorded in the Watch Log for the attention of the Aerodrome Manager. Details should include:

Time

Contact details of complainant

Information on possible offending aircraft



Chapter 6 Aircraft Diversion Procedures 1. Aircraft Diverting into Tingwall Airport

AFISO’s shall obtain the following information from the Captain of the aircraft concerned and notify the agencies below as necessary:

Aerodrome of departure

Aerodrome of intended landing

UK Border Force Officer if required

Total number of souls on board

The AFISO should ensure that an Arrival Message (ARR) is sent to:

EGZYIFPS Flight Planning Service (IFR Flights)

EGZYUFRP Flight Planning Service (VFR Flights) 2. Aircraft Diverting out of Tingwall Airport

AFISOs if requested shall take the following action :

Provide weather information for suitable alternates

Notify alternate aerodrome of diversion

Obtain clearance from ScACC if the aircraft intends to join advisory airspace

Notify Operating Company

Notify UK Border Force Officers (if applicable)

Record details of diversions in the ATC Watch Log.



Chapter 7 Meteorological Information 1. Meteorological Reports

All Meteorological Reports made by Tingwall AFISOs MUST be prefixed

“UNOFFICIAL observation from Tingwall at (time) UTC gives (observation)”

2. Information Available from the Met. Office

This is detailed in the Aerodrome Manual Part 3, Section 8 Additional Weather Warnings are received from SIC Emergency Planning Dept.

3. Availability of Met Information for Pilots and Operators The information provided by the Met Office can also be made available to visiting pilots. Pilots / Operators should be advised to contact the Met Office directly if additional information is required. Arrangements for pre-flight Met briefings are notified in the UK AIP GEN Section and NOTAMs. SIGMETS may be requested from the Meteorological Database held at Belgocontrol in Brussels on the AFTN via AFPEx.

4. Local Weather Observations

All Weather observations are unofficial and reported as described in CAP 797 Section 10 Chapter 23. All AFISOs with a current validation for Tingwall Airport are qualified to provide pilots upon request the following unofficial meteorological information

surface wind direction (magnetic) and speed

QNH / QFE

air temperature and dew point

surface visibility

weather

cloud

Safe Working Procedure ‘SWP ATS 009 V2 MET equipment failure’ details the metrological equipment used on station and backup procedures in case of failure.



5. Altimeter Settings Local altimeter settings are calculated by a Vaisala digital barometer. An additional back-up Vaisala digital barometer is also available.

Special Reports in the event of Incidents/Accidents AFISOs should make a Weather Observation as soon as possible after any Emergency, Accident or Incident situation and record the details in the Watch Log. 6. AFISO Action on Receipt of Weather Warnings:

Circulate Weather Warnings information to all relevant Tingwall Airport Personnel. Reports of severe icing or turbulence from pilots must be reported by the duty AFISO to the Met Office Aberdeen. Contact details are held in the Tingwall Phone Directory.

7. Operations during Volcanic Ash Activity In the event of a volcanic eruption affecting UK airspace, the following definitions of concentrations of contamination defined in CAP1236 will be used:

Area of Low Contamination

Area of Medium Contamination

Area of High Contamination (including areas of contaminated airspace where no ash concentration guidance is available)

Areas of volcanic ash contamination will be displayed on the Volcanic Ash Concentration Chart (VAC) available from the UK Meteorological Office: https://www.metoffice.gov.uk/services/transport/aviation/regulated/vaac/concentration-charts The UK Met Office will also issue a volcanic ash SIGMET, which will provide the defined dimensions of the forecast low contamination area for the following 6-hour period. The CAA will promulgate the following information relating to a volcanic ash eruption via NOTAM:

The onset,

Significant change in the eruption strength, and

The cessation of the eruption.

https://www.metoffice.gov.uk/services/transport/aviation/regulated/vaac/concentration-charts

https://www.metoffice.gov.uk/services/transport/aviation/regulated/vaac/concentration-charts



Phraseology AFISOs are not to question a pilot’s approval to fly through a medium or high concentration of volcanic ash and there is no requirement to terminate or amend the level of service provision. AFISOs should inform pilots of the presence of medium or high concentrations of volcanic ash before the aircraft enters or operates within the area and ask for their intentions. The following phraseology should be used: “You are about to enter a notified Volcanic Ash [Moderate/High] Contamination Area in your (xx) o’clock (up to FL (xxx)/active from FL (xxx) to FL (xxx)). Report your intentions.” Observed Ash contamination During Operational Hours, Special Air Reports from pilots about observed ash contamination should be passed with maximum urgency, via telephone to the UK Meteorological Office on 01392 884918 and notified to the Tingwall Airport Duty Manager. Reports should contain the following information: • Volcanic Ash Encounter; • Aircraft Identification; • Position or Latitude and Longitude; • Time; • Flight Level or Altitude; and • Any further relevant information. Any such reports should also be passed to other pilots who may be affected by the observed ash cloud. It must be stated that this information is based on an unconfirmed report from a pilot received at time ‘XX:XX’. Any such reports should also be passed to the Met Office at Aberdeen and all appropriate local ATS agencies. Reportable and Emergency events The ECCAIRS reporting scheme should be used for all aircraft Volcanic Ash cloud encounters and should be reported immediately. AFISO staff should be aware that should an aircraft encounter a significant concentration of volcanic ash unexpectedly, the pilot may possibly without prior warning:

Execute a 180 degree turn, or manoeuvre without warning

Descend

Experience depressurisation

Reduce engine power or engine failure



Disconnect auto-throttle

Declare an emergency Additionally, pilots may decline a climb/descent instruction from Radar controllers. Pilots may be likely to request to leave an area if ash is encountered. AFISO staff are to assist the pilot as necessary.



Chapter 8 Flight Plans

1. General Ultimate responsibility for filing flight plans rests with the aircraft commander or aircraft operator. The procedures to be adopted are detailed in:

CAP 797

The UK AIP ENR section AFISOs are to take particular care to comply with the requirements regarding the Availability of Supplementary Flight Plan Information as detailed in CAP 797. The Parent AFTN Station for Tingwall Airport is the Communications Centre at ScACC.

2. AFTN Arrangements Responsibility for transmitting flight plan information rests with the AFISO. Flight Plans are received / submitted via the Aerodrome’s internet based flight planning system, the Aeronautical Flight Planning Exchange (AFPEx)

The Aerodrome’s registered AFTN address - for use by the Duty AFISO only is;

TINGWALL_ATC

The Duty AFISO monitors the AFPEx website during the Aerodrome’s hours of operation. An audible warning indicates the receipt of any new message / information.

The Aerodrome also has a registered AFPEx account available for use by visiting pilots (non-commercial use only)

TINGWALL_ARO

General Aviation pilots wishing to use this account to file, check or amend their Flight Plan may request the account password from the Duty AFISO.



Chapter 9

Traffic Data Display

1. Strip-board and Flight Progress Strips

Strip-board and associated Flight Progress Strips are to be used in a disciplined manner to provide an ‘aide memoir’ to AFISOs. All strip markings are to be neat and legible. All times must be rounded to the nearest minute.

2. Flight Progress Strip Marking Flight Progress Strip marking should be as indicated below:- 2.1. Departures (White)

2.2. Arrivals (Buff)

2.3. Overflights (Pink)

2.4. Circuits (Pink) Note. Tally marks can be used if number of circuits exceeds space on strip.

2.5. Drone Activity (Pink)



2.6. Aborted Flights (Pink)

A pink Flight Progress Strip (FPS) should be used where a flight departs Tingwall for any other destination, aborts their landing and returns to Tingwall. The detail from the Departures / Outbound FPS should be used to complete a pink FPS to record the arrival / return at Tingwall. The FPS should be completed to show Tingwall as the departure and arrival destination. The Departure FPS should be retained and attached to the pink FPS. 3. Vehicle Movements

All vehicular movements on the manoeuvring area are to be represented using the pre-printed vehicle strips, or by a white FPS using the ‘blank’ side, with the vehicle identification written in large clear letters / numerals e.g. ‘FIRE 1’.

4. Flight Progress Strip Board Layout The Flight Progress Strip (FPS) board is divided into two sections. The left hand section represents all pending traffic not yet under the instruction of the AFISO. The right hand section represents all aircraft under the instruction of the AFISO. The right hand section of the board is further divided into three areas. The relevant FPS should be placed on the board with regard to the following;

The ‘upper’ area (AIRBORNE) is reserved for all airborne (inbound or outbound) traffic under instruction including overflights and aircraft completing circuits within the ATZ.

The ‘centre’ area (RUNWAY) is reserved for all traffic under instruction (including vehicles and pedestrians) which have either been advised to enter or cross the runway or aircraft which are on final approach and have advised that they are landing from the approach.

The ‘lower’ area (APRON) is reserved for all traffic (including vehicles and pedestrians) under instruction on the apron. This includes aircraft either moving or about to move to the holding point of the runway or aircraft which have vacated the runway and are moving on the apron to park. This also includes aircraft performing engine run-ups on the apron.



5. Runway Blocked Indication

To assist with the safe management and use of the runway - the board is to be used as follows: The relevant FPS is to be placed within the centre ‘runway’ area;

Whenever an aircraft is cleared to enter or cross a runway

Whenever a vehicle is cleared to enter or cross a runway

Whenever an aircraft on final approach reports that it will be ‘landing’ from the approach

The FPS is not to be removed from the centre ’runway’ area until the aircraft or vehicle has reported vacating the runway, or is observed to have vacated the runway.

Chapter 10 Special Categories of Flight

1. Aircraft Carrying Dangerous Goods In the event that a request (either prior to departure or already in flight) to operate an aircraft which contains dangerous goods into Tingwall Airport, the AFISO is to ask the operator / pilot to confirm that they are in possession of a valid Exemption from the UK CAA to operate such a flight(s). AFISOs have no authority to ask to see such certificates etc., but if they are in any doubt as to the validity of the operators exemption, they should still allow the aircraft to land and depart in the normal way, and take the following action:

1 Contact the CAA Dangerous Goods Office, Tel: 01293 573800 at the earliest opportunity. If they advise that the exemption is not valid ask them to confirm this by email as soon as possible. (See note 3 below).

2 All pertinent information relating to any dangerous goods must be passed on to local Fire and Police Headquarters in Lerwick.

3 Keep a record of times and event in the right hand page of the Duty Watch Log.

4 Retain all paperwork (including rough notes) that pertains to the situation with other daily signals.

5 Inform the Accountable Manager



6 Such flights should be parked in a safe dispersal area.

Note 1. The above does not apply to military aircraft. Note 2. The AFISO in this context is acting on behalf of the

Aerodrome Authority Note 3. Immediate contact may not be feasible, if this is so,

retrospective contact must be made as soon as possible advising the CAA Dangerous Goods Office of the facts. The flight will be handled in the normal way, AFISOs will not make any reference of their doubts to the aircraft operator

2. Non-Radio Aircraft Non-Radio aircraft are notified as requiring Prior Permission.

Procedure When such a request is received AFISOs are to obtain the following information:

Planned ETA

Souls on board

Aircraft Call-Sign and Registration

Aircraft type

Point of departure

Required parking position at Tingwall AFISOs are to consider the anticipated traffic situation at the estimated time of arrival when determining whether or not the movement is to be accepted. AFISOs are to specify the following information by telephone:

Time of arrival to ETA +/- 5 minutes. AFISO is to advise the Pilot to arrive in the area in good time so as to meet these criteria

Runway in use at time of call

Aerodrome QNH at time of call

After landing instructions/directions to appropriate parking area

Pilot to notify Tingwall AFISO in the event of change of plans

Other aircraft Pilots of other aircraft operating in the vicinity of Tingwall Aerodrome are to be given appropriate traffic information during the expected arrival period.



Drones and Flight Restriction Zone (FRZ) Details of Tingwall Aerodrome’s FRZ is available on the Shetland Islands Council website. The Duty AFISO may grant permission to fly drones within the FRZ. The Duty AFISO must complete a flight progress strip as described in Chapter 9. Unauthorised use of the FRZ should be reported to Police Scotland on 101.



Chapter 11 Unit Administration

1. Documentation

1.1 The following documents are available in the Operations Room in electronic format available via the Master Records Index

CAP 797 Flight Information Service Officer Manual

Aeronautical Information Circulars

CAP 413 Radiotelephony Manual

CAP 168 Licensing of Aerodromes

CAP 772 Wildlife Hazard Management at Aerodromes

CAP 393 Air Navigation Order

CAP 1032 Flight Information Service and the AFISO Licence

CAP 774 Flight Information Services Note. CAPs are also available via the CAA website

1.2 CAP Amendment Relevant AICs are monitored via Document Control procedures. CAPs are updated as amended and shall only be accessed via the Master Records Index.

1.3 Other Documents

1.3.1 AERODROME MANUAL The Aerodrome Manual (including the Emergency Orders) is available in Electronic and Hard Copy versions in the Operations Room.

1.3.2 MAFIS The Manual of Aerodrome Flight Information is available in both Electronic and Hard Copy versions in the Operations Room

http://publicapps.caa.co.uk/cap772



1.3.2.1 MAFIS Amendment

The Aerodrome Manager is responsible for amendments and for distributing them as described earlier. Amendment will be by replacement page. Each page will show the relevant serial number and date. Manuscript amendments to any part of this manual are not acceptable.

1.3.2.2 Supplementary Instructions [SIs] Amendments to information and procedures will normally be issued in the first instance by Supplementary Instructions (SIs). SIs will be incorporated in due course into the MAFIS.

1.3.2.3 Temporary Operating Instructions [TOIs] Temporary Operating Instructions [TOIs] will be issued with details of all temporary AFIS procedures.

1.3.2.4 Document Control and Read Receipt Procedures All documents are subject to ‘SWP ADMIN 008 – Document Control Procedure’. The Safe Working Procedure details the read receipt procedure.

1.3.3 CAP 32 (UK AIP)

Cap 32 (UK AIP) is available electronically, from the NATS AIS website, in the Operations Room (subscribed to by all FIS staff)

1.3.4 Aeronautical Information Circulars (AIC)

Aeronautical Information Circulars are available electronically, from the NATS AIS website, in the Operations Room (subscribed to by all FIS staff)”

2. Retention of Records

Flight Progress Strips are retained for two months.



3. Opening Watch Checks

The AFISO opening watch procedure is detailed in Safe Working Procedure ATS 001.

4. Closing Watch Checks

The AFISO closing watch procedure is detailed in Safe Working Procedure ATS 008.

5. Vehicles

AFISOs have use of the Fire Vehicle (Call-sign ‘Fire 1’) whilst on duty.

AFISOs have use of one operations vehicle (Call sign ‘OPS 1’)

.

6. Equipment Defects and Restoration Defects of equipment and facilities used in the AFIS Unit are to be recorded in the Watch Log. Tingwall Airport Defect Report Forms are to be used to record and follow up on all defects. The restoration of equipment and facilities to a serviceable status is to be recorded in the Watch Log. Equipment defects also recorded on AMOS Planned Maintenance System

7. Watch Log

7.1 General

The Watch Log is an important document and may be required as legal evidence in the event of an aircraft or other accident/Incident. The following general principles apply to logs:

All Watch Log entries are to be made in chronological order using UTC and, as far as possible, concurrently with the events being recorded

Entries recorded in the Log are to be of sufficient detail to provide a clear indication of events that may require subsequent review or investigation

Matters which will be of concern to the incoming AFISO are to be highlighted in ‘Notes to Duty AFISO’



‘Notes to Duty AFISO’ and ‘Comments and Narrative’ must be signed off at the end of the duty period by the AFISO

Entries are to be made in black ink. No entry shall be erased or otherwise obscured.

Where a deletion or correction is required, a single horizontal line shall be made through the subject entry and the initials of the person making the deletion indicated adjacent to it

7.2 Watch Log Entries

Items to be logged shall include, but are not restricted to:

Time of opening, handing over and closing watch

Opening and closing of watch checks

RFFS Staff / Role details including Watchroom Attendant

Essential Aerodrome Information

Equipment unserviceability

Equipment restored to service

All NOTAM actions

Incidents and accidents

Details of all unusual Airport Hours

Any unusual occurrences

Runway Condition Reports Note: Runway Inspections and Bird Patrols are recorded on

separate forms – AOI 7 and AOI 10

7.3 Retention of Watch Logs Watch Logs are to be retained for a minimum of five years.

7.4 Access to Watch Logs Access to the Aerodrome Watch Log is restricted to the Accountable Manager and AFISOs. Access is not to be permitted to any other person unless they have a lawful right to access, or specific approval has been given by the Accountable Manager.

8 Watch Rosters The Aerodrome Manager is responsible for staff rostering. Rosters will be available in good time and at least a week in advance.



9 Competence, Competence Oversight, Training and Medical Standards

All AFISOs meet the licensing requirements detailed in CAP 1032. The ANSP operates an approved Unit Training Plan (UTP) for all initial AFISO training. Procedures are in place to ensure that the AFISO licence validity requirements are fully met including those regarding regular competency assessments. Further support is provided by an Abnormal and Emergency Situations (ABES) Training Plan for all AFISOs including trainees. To maintain operational competency, the post holder will be expected to

undertake AFISO duties for a minimum of two days in a 30-day period. A

record of days worked and absences from work shall be maintained.

The UTP, ABES Training Plan and ABES training schedule are all accessible via the Aerodrome’s Master Records Index. All AFISOs will undertake performance observations twice a year by an approved competent person. This competent person shall be authorised by the Airport Manager and • have held a Unit Validation at Tingwall for a minimum of 1 year, and • has a minimum of 2 years’ experience providing an AFISO service.

10 Extended Periods of Absence from Duty

Where an AFISO is absent from duty for a period of sixty days, they will be subject to a competence assessment training period of no less than ten hours. This will be overseen by the Aerodrome Manager.

11 Visitors to AFIS

Visitors, particularly pilots, are to be encouraged to visit the Operations Room at times which are convenient to the Duty AFISO. Visitors must not be allowed to distract AFISOs from their operational responsibilities.

12 Media AFISOs are not to comment to the press during any incident, as this may remove their focus on the event. They may provide information on normal operational matters, subject to not affecting the quality of AFIS.



All media enquiries relating to on-going or historical incidents are to be referred to the Communications Section: [email protected] Senior Communications Officer 01595 744258 Communications Officer 01595 744535 Where appropriate: Base Manager of the Base Operator: 01595 840246

13 Liaison With Airport Sections

13.1 The Accountable Manager is to be informed of:

Matters which relate to Aerodrome Licensing

Any accident or Incident which may attract media attention

13.2 Rescue & Fire Fighting Service Communication with RFFS will normally be by UHF radio or telephone. The crash alarm is only to be activated (except for the daily routine test) as described in the Emergency Orders. The LCAS will inform the AFISO if the Fire Category falls below the published category.

13.3 In addition to responding in accordance with the Tingwall Airport Emergency Orders, the RFFS are responsible for:

Bird scaring

Aerodrome / Runway Inspections

Snow clearing and de-icing duties

The Duty AFISO is responsible for informing the RFFS of the following:

All emergency and weather standby requirements

Weather warnings received from the Met. Office

Aircraft of a larger category than normal

Extensions of Airport operating hours

Bird activity

Refuelling standbys

Runway in use / changes to runway in use

Aircraft Movement Records AOI 18 details the requirements for aircraft movement records. CAA forms must be completed for each relevant aircraft arrival and departure




14 Reporting Procedures Sound reporting procedures encompass Statutory Requirements and Safety Management Principles. The Aerodrome Manual details the reporting procedures associated with:

Notifiable Aircraft Accidents

Mandatory Occurrences

Navigation and Communications Equipment failure or defects

Airfield and Airfield Facilities



15 Internal Reporting following an Incident

After a suitable period but within 72hrs of the incident

After intervals of 12 months, 2 years, 4 years and 8 years from the date of the incident

AFISO involved in an incident

Alerted Person - Action:

1. Arrange for AFISO to be withdrawn from operational duty.

2. Offer and arrange stress counselling to the AFISO involved.

3. Arrange for another AFISO to take over the shift.

4. If (3) above not possible, agree a course of action with the Air Ambulance Operator/Pilot.

5. Advise appropriate airline operators and SIC of the situation.

6. Arrange for the Accountable Manager to physically attend the ATS unit as soon as possible, if agreed that this is required.

7. Advise SRG Stirling of the situation.

Contact the Accountable Manager. Note: this action may be undertaken by another SIC employee if available on behalf of the AFISO.

Accountable Manager - Action:

1. Re-offer stress counselling to AFISO if not already in hand.

2. Contact ATSSD Stirling as soon as practicable (by next working day at latest).

3. Re-assess Unit AFIS Service and advise operators and agents.

4. Arrange and hold initial unit debrief and investigation.

5. Advise Human Resources Manager or Deputy of the situation at the earliest opportunity.

Human Resources Manager or Officer - Action:

1. Re-offer stress counselling if not previously accepted.

2. Record facts. 3. Advise Occupational Health of

situation.

Human Resources Manager or Officer:

1. Re-offer stress counselling, if not previously accepted

2. Record facts 3. Advise Occupational Health of action

taken



Chapter 12

Extension of Hours and Special Openings 1. Administration

Airfield Operating Hours may be extended on request as detailed in the UK AIP. Additionally the Airport may be opened outside published hours to meet specific requests. The latter will be primarily to meet urgent medical requirements.

2. Procedures

Details of all unusual Airport Hours are to be recorded in the Watch Log.

Chapter 13

All Weather Operations

1. RVR and Low Visibility Procedures There are no RVR or Low Visibility Procedures in the normal sense.

2. Departure Restriction Except where an AOC holder has a less restrictive State authorised take-off minima, departures in MET conditions of visibility less than 500m, or cloud ceiling of less than 200ft, are not permitted.

MANUAL of FLIGHT INFORMATION SERVICE Part 3 Page 1 Aerodrome Services and Information


PART 3 - AERODROME SERVICES & INFORMATION

Chapter 1 Aerodrome Operations 1. Service Provision

AFISOs are licensed to provide only a ‘Basic Service’.

Pilots requesting ATC, Traffic Service or De-confliction Service are to be informed that only a Basic Service is available. The call-sign ‘Tingwall Information’ is to be used in all communications with pilots.

2. Selection of Runway in use and Preferred Runway

The preferred runway will normally be the one most closely aligned to the surface wind. When the surface wind is at 90º to the Runway, the AFISO shall report that Runway 20 is in use (due to the enhanced Visual Control Room visibility) The forecast wind at 1000ft is available via the AIRMET section of the Met Office website. The AIRMET section may be checked to ascertain whether there is head wind advantage at higher levels which may influence the runway selected. Additionally, the direction selected by the wind turbines on Burradale may be taken into account. Pilots are entitled to request a runway other than that selected as the runway in use. Such requests should be accommodated whenever practical.

3. Circuit Procedures

There are no detailed circuit procedures due to the low volume of traffic.

4. Turbulence / Wind Shear Warnings / Reports

All aircraft reports of adverse weather conditions are to be passed to Pilots of aircraft likely to be affected. Reports are to include:

Type of aircraft

Time of the report

Location where conditions were experienced Details of the conditions reported

Such reports are to be passed until pilot reports indicate that the conditions no longer exist.



Chapter 2 Local Information

1. Aerodrome Layout

Details of the Aerodrome Layout, including a map showing parking areas, taxiways and holding points, is contained in Part 2 of the Aerodrome Manual.

2. Aerodrome Lighting & Obstruction Lighting Details of the Aerodrome Lighting and Obstruction Lighting are contained in the Aerodrome Manual Part 3 Aerodrome lighting is to be displayed from 15 minutes prior to any ETA and for 15 minutes after any departure using the recommended settings below.

2.1 Lighting Intensity Settings – Day

Lighting System Vis <5km or cc <700ft

Vis: ≥ 5km cc ≥700ft

Threshold lights 100% -

Runway lights 100% -

APAPI’s

100% 100%

App Lights

100% -

cc = cloud ceiling 2.2 Lighting Intensity Settings – Night

Lighting System Vis <5km or cc <700ft

Vis: ≥ 5km cc ≥700ft

Threshold lights 30% 10%

Runway lights 30% 10%

APAPI’s 30% 10%

Approach Lights 30% 10%



Chapter 3 Other Aerodrome Procedures 1. Work in Progress

AFISOs are reminded that all maintenance and renewal operations, including grass cutting, on the airport have the potential for endangering aircraft safety. The Aerodrome Manual (AOI 11) details the procedures which will enable the safe management of these activities. The AFISO will be informed of all Work Plans agreed whether concerning major or minor Work Plans. AFISOs are responsible for:

Compliance with Aerodrome Manual procedures

Notifying pilots of relevant WIP as part of essential aerodrome information

2. Vehicle Procedures The Aerodrome Manual details the requirements for airfield vehicle operations. Only vehicles and drivers able to comply with Aerodrome Manual requirements are permitted to operate on the Movement Area.

2..1. Vehicle Radio Failure Vehicle Drivers have been informed that in the event of a radio failure they are to utilise the light signals detailed in the Rules of the Air Regulations and CAP 797.

3. Inspections Inspection procedures are a fundamental part of Airport Licensing requirements. Procedures and responsibilities for the routine inspection of the following are detailed in the Aerodrome Manual (AOI 7)

Aerodrome & Runways

Aerodrome Ground Lighting

APAPIs



4. Bird Hazard Management

Bird Hazard Management procedures are a fundamental part of Airport Licensing requirements. Procedures and responsibilities for Bird Hazard Management are detailed in the Aerodrome Manual (AOI 10). AFISOs are responsible for:

Assisting with Bird Hazard Management by being vigilant and notifying the Bird Control Operator of any observed relevant bird activity

Notifying pilots of relevant bird activity as part of essential aerodrome information

5. Snow Clearing and De-Icing Procedures Snow Clearing and De-Icing procedures are a fundamental part of Airport Licensing Requirements. Procedures and responsibilities for Snow Clearing and De-Icing are detailed in the Aerodrome Manual (AOI 9).

6. SNOWTAMS SNOWTAMS are to be published in accordance with procedures detailed in the UK AIP.



Chapter 4 Rescue and Fire Fighting Service 1. RFF Category and Procedures

The Tingwall Airport Fire Category and RFF responsibilities & procedures are published in the Aerodrome Manual.

2. Radius of Action The RFFS is primarily intended to deal with incidents on and immediately around Tingwall Airport. However, for a variety of reasons, there may on occasion be a requirement to leave the Airport. The action in such circumstances is to be determined by the RFF LCAS in conjunction with the Duty AFISO.

3. Communications All operational communications between ATS and the RFFS are to be via the direct landline or the UHF Ground Frequency.

4. Standby Arrangements AFISOs are to request Weather Standbys when:

Landings and take-offs may be rendered difficult due to wind conditions

Runway surfaces are contaminated

Any combination of the above exists

AFISOs are responsible for cancelling Weather Standbys

Further guidance on the AFISO’s responsibilities for alerting the RFFS is found in CAP 797, Section 6, Chapter 19.



Chapter 5 Aeronautical Information 1. General

AFISOs are reminded of the importance of providing pilots and Operators with current information concerning the aerodrome and its associated facilities. NOTAMS are to be published in accordance with procedures detailed in the Tingwall Airport Aerodrome Manual (AOI 14).

2. Responsibility The issue of NOTAM’s concerning promulgation of information on the aerodrome operational state, temporary withdrawal of facilities, runway closures, etc. is normally the responsibility of the Aerodrome Manager or his designated deputy. The message shall be prepared in standard format and sent via the Aerodrome’s AFPEx account – Tingwall_ATC

3. Receipt of Aeronautical Information Tingwall ATS only receives limited pre-flight information from AIS. Comprehensive information is available via the AIS web site:

www.nats-uk.ead.com

http://www.nats-uk.ead.com/

MANUAL of FLIGHT INFORMATION SERVICE Part 4 Page 1 TELECOMMUNICATIONS


PART FOUR - TELECOMMUNICATIONS

Chapter 1

RTF, Telephones and Navigational Aids

1. Facilities

Radio Frequency Call Sign

125.305 MHz Tingwall Information

453.1250 MHz [Ground] Tingwall Information

Ground is utilised for all vehicle movements on the movement area. Main and Standby RTF facilities are available on 125.305 MHz Additionally an Emergency system, for use in the event of a total power failure, is provided in Fire 1. AFISO’s should note that the standby radio system has limited range.

Telephone

Duty AFISO 01595 744481

email [email protected]

2. Maintenance and Defect Reporting The framework for reporting defects is broadly identified in the Aerodrome SMS Part 5 Section 10. Tait Electronics are contracted for radio-communications maintenance (Exposition No TES-EGET-002) Ness Engineering are contracted for AGL maintenance


MANUAL of FLIGHT INFORMATION SERVICE Part 4 Page 2 TELECOMMUNICATIONS


Chapter 2

RTF Procedures

1. RTF Discipline The standard RTF phraseology to be used by AFISOs is detailed in CAP 413. CAP 413 has been developed in response to changing International and UK regulatory requirements. AFISOs are to ensure that standard phraseology is used at all times in communications with aircraft and vehicles. AFISOs are to desist from any temptation to use non-standard RTF phraseology and, moreover, are to encourage other RTF users to do likewise. AFISOs are expected to set the standard with regard to RTF procedures.

2. Telephone Discipline Telephone calls on 01595 840306 are to be answered by AFISOs as ‘Tingwall Information’.

3. RTF Call Signs

Vehicle Call-Sign

Fire Appliance Fire One

Operations Vehicle 1 Ops One

Chapter 3 RTF Recording

1. General There are no facilities for automatic RTF recording.

MANUAL of FLIGHT INFORMATION SERVICE Part 5 Page 1 Emergency Procedures


PART 5 – EMERGENCY PROCEDURES

Chapter 1 Assisting Aircraft

1. General CAP 797 provides basic guidance on how to assist aircraft in emergency situations. In certain circumstances the AFISO may be unable to offer very much assistance and therefore must remember that better assistance may be available elsewhere, in particular through:

Other Units

Scottish ACC

Distress & Diversion Cell (121.5)

Other aircraft (for communication, navigational assistance, & general advice)

2. Other Assistance Aircraft in difficulty may require a variety of information such as

Actual weather information for adjacent airfields or landing sites

Other information about adjacent airfields or landing sites such as availability, runway length, runway directions etc.

Information on Local Geography / Topography

3. Transmitting Blind In some circumstances an aircraft may experience communication difficulties when its ‘transmissions’ are not being received by the ground station, but its radio receiver is working normally. This may become apparent when the AFISO is no longer receiving transmissions from an aircraft, or an expected RTF call does not materialise. Cont.



In this situation, AFISOs must consider the option of ‘transmitting blind’. That is, transmitting information on:

Traffic in the ATZ

Runway and circuit direction in use

Weather information

Other essential aerodrome information If in such circumstances the AFISO believes that the aircraft concerned is within sight, an acknowledgement may be requested e.g. rocking wings or flashing a landing light.

4. Search and Rescue

The Aeronautical Rescue Coordination Centre in Fareham is responsible for organising and co-ordinating Search and Rescue Operations within the Region which includes Tingwall Airport. The ARCC is alerted via the ScACC Watch Manager.

5. Parent ACC AFISO’s must advise the ScACC Watch Manager of all aircraft emergency incidents, accidents etc. which occur on or in the vicinity of Tingwall Airport.

6. Reporting Procedures The appropriate procedures are detailed in the Aerodrome Manual.



Chapter 2

Aerodrome Emergency Procedures

1. General Emergency Orders

Emergency actions are detailed in the Tingwall Airport Emergency Orders, which are an integral part of the Aerodrome Manual - Part 6. AFISOs must be familiar with the content of the above documents and in particular with the definition of the various emergency states.

2. AFISO Specific Emergency Orders

AFISO Emergency actions are detailed in Appendix 2 to the MAFIS. AFISOs must be familiar with the content of the above document.

3. Procedures AFISO’s are reminded to follow the correct Emergency Procedures:-

Provide as much notice as possible to Emergency Service Providers

Use the correct alerting procedures as stated in the Emergency Orders e.g. Crash Alarm for Full Emergency even if there is plenty of warning

Use the message format detailed in the Emergency Orders

4. Reporting Procedures The appropriate procedures are detailed in the Aerodrome Manual.

5. Log Book Entries Due to the high workload associated with Emergency situations AFISOs may make rough notes of the times and events. Proper Watch Log entries are to be completed as soon as time permits. The rough notes should be retained and pinned to the page of the Watch Log with the ‘Notes to Duty AFISO’. Whenever practical AFISOs should attempt to log RTF calls and times associated with any emergency.

6. Meteorological Reports The Duty AFISO is to record the prevailing Weather Report at the time of the incident or accident in the Watch Log.



7. Disabled Aircraft

Comprehensive procedures are detailed in the Aerodrome Manual (AOI 17)

8. Runway Inspections The Duty AFISO is to arrange for a Runway Inspection in accordance with the Aerodrome Manual (AOI 7).

9. Pollution Reports AFISO’s are to pass such reports to the ScACC Watch Manager by telephone.



Chapter 3 Disruption of Services 1. General

Procedures for handling warnings concerning explosive devices are found in the Emergency Orders.

2. Notification and Action to be Taken The Watch Manager at ScACC must be informed of Explosive Device Warnings involving aircraft. The temporary closure of the aerodrome and ATS will depend on the traffic situation. ScACC can take NOTAM action on behalf of Tingwall Airport AFIS Unit in the event of any closure. The notification procedures and action to be taken by the Duty AFISO is contained in the Emergency Orders.

3. Explosive Device Threats / Warnings or Fire in Terminal Building

An AFISO receiving a telephone message regarding an Explosive Device is to follow the procedures detailed in the Emergency Orders.

4. Evacuation

In the event of a building fire or An Explosive Device warning, the appropriate building(s) are to be evacuated. The assembly points for each building are in the car park. The Officer in Charge or his deputy is responsible for ensuring that everybody has vacated the building.

5. Details of action to be taken by the Duty AFISO, should the Visual Control

Room have to be evacuated are contained within MAFIS - Appendix 2 for general evacuation

Tingwall Aerodrome Manual Part 6 Emergency Orders for evacuation resulting from staff undertaking RFFS Duties.

6. Resumption of Watch

The ATS Watch should only be resumed once the building(s) have been declared safe by an officer from Shetland Islands Council - Estate Operations. The Duty AFISO must advise the ScACC Watch Manager upon resumption of normal operations and NOTAMs must be cancelled.

MANUAL of FLIGHT INFORMATION SERVICE Appendix 1 Page 1 Appendix 1 Security Management System


Security Management System (SyMS)

Chapter 1 Introduction and Policy 1. Introduction

Air Navigation Service Providers (ANSPs) are, in accordance with Regulation EC 2096/2005, required to develop and implement a security management systems (SecMS). The SecMS provides for a systematic risk-based approach, to enable the identification, assessment and control of security threats to the provision of air navigation services. Such threats and the self-protection measures implemented by ANSPs to mitigate them are generally considered to fall within the scope of ATM Security. It is emphasised that in common with safety management systems, security management systems need time to evolve and become fully effective. This will depend on a positive and pro-active security culture in the ANSP organisation.

2. Requirement The primary requirements are as follows,

The security of facilities and personnel so as to prevent unlawful interference with the provision of services

The security of operational data received, produced or otherwise employed, so that access to it is restricted only to authorised persons

Procedures relating to security risk assessment and mitigation, security monitoring and improvement, security reviews and lesson dissemination

The means designed to detect security breaches and to alert personnel with appropriate security warnings

The means of containing the effects of security breaches and to identify recovery action and mitigation procedures to prevent re-occurrence



3. Practical application - general

The geographic location, scale of operation and limited personnel numbers renders it relatively simple to manage security, also the close alignment of administrative procedures with those of the Shetland Islands Council (SIC) itself provides for good IT security. The scale of aircraft operations at Tingwall Airport means that the UK Department for Transport have no specific interest in security issues at the airport.

4. Policy It is Tingwall Airport policy to:

Identify and manage all risks in accordance with the process identified in the Aerodrome Manual Part 5 - Safety Management.

Follow Shetland Island Council Policy with regard to Information and Communication Technology.

Monitor security issues and discuss any such matters arising at the staff meetings.

Review security procedures and related issues as appropriate.

5. Risk Tingwall Airport is located on an island and several miles from any significant habitation. It is a small operation with a limited number of commercial transport flights, typically utilising aircraft with less than 12 seats. There are less than 10 permanent staff, some of these being part-time. It is a ‘visual’ operation with a 764m runway. Being part of the SIC Information & Communication Technology (ICT), all procedures are aligned with those of the Council proper. As a consequence the risk is assessed as very low. Risk assessments are located at O:\Transport Operations\Airports\Master Records



Chapter 2 Site Security

1 Airfield Access The airfield is protected by a perimeter fence. Access gates are to be locked outside operational hours. Airside access during operational hours is to be controlled as described in the Aerodrome Manual, Part 4, AOI 1.

2 Building Access All buildings are to be locked outside operational hours. A contactless FOB system controls access to the Operations Room. Access to other airside buildings is only available to named key holders. In view of the activities in the Operations Room it is important that access is restricted to persons having a specific requirement to be there.

3 Document and Equipment Access Cupboards and filing cabinets are to be secured as necessary in order to limit access. On both safety and security grounds equipment such as constant current regulators and other lighting controls are kept secure from unauthorised access. Fuel supplies are to be secured.

4 Site Monitoring The possibility of unauthorised persons gaining access to restricted areas is remote. Nevertheless, Tingwall Airport staff are to be vigilant and challenge any unidentified persons seen on the airport site. Any such breaches are to be brought to the attention of the Aerodrome Manager.



Security patrols are undertaken twice a day. A safe working procedure sets out how the patrol is carried out and is accessible via the Master Records Index.



Chapter 3 Personnel Security

1 General All operational personnel requiring access to operational areas are subject to a formal recruitment and selection process, and formal induction processes.

2 Shetland Islands Council Personnel Shetland Islands Council applies its recruitment and selection process with formal reference checks which assess the potential employee’s suitability, honesty and reliability prior to employment. All personnel associated with Tingwall Airport possess a personal identity card, are fully inducted and supervised whilst at work.

3 Other Airport Staff All such personnel associated with Tingwall Airport possess a personal identity card and have a formal induction into airport safety and security.

4 Visitors All visitors to operational areas are to be issued with a visitor pass and have a formal induction in airport security and safety. A record of the induction is kept and retained in the Operations Room.



Chapter 4 Information and Communication Technology 1 General

There are strict Shetland Island Council policies relating to the use of ICT with regard to both external and internal use. The purpose of the ICT Security Policy is to protect the organisation’s information assets from all threats internal and external. This policy overshadows ICT activities at Tingwall Airport.

2 Legislative requirements All regulatory and legislative requirements concerning ICT are met by Shetland Islands Council. The SIC is a member of the GSX Community, however it is not considered particularly relevant to Tingwall Airport.

3 Access to documents Access to all computers, files and documents is password controlled and therefore accessible only by appropriate personnel. Operational paperwork is to be stored in secure cabinets in buildings which are secured outside operational hours.

Operational Documents (e.g. MAFIS) are produced, maintained and stored electronically and sourced from a Master Records Index

There is a very limited issue of hard copy documents.

4 SIC ICT Security Policy The SIC’s ICT Security Policy and procedures applies to Tingwall Airport.



Chapter 5 Monitoring and Review 1 Monitoring

The Accountable Manager and Aerodrome Manager attend the Infrastructure Services Departmental Safety Forum. Tingwall Airport’s Operations meetings also address issues which could impact on the airport. Any security corrective action would be initiated by this committee and brought to the Departmental Safety Forum as appropriate. Both the operations meetings and staff meetings have a wide remit on all operational issues. Security is an agenda item as required. The Accountable Manager attends these forums regularly and is able to ensure that security issues are continually under review at the appropriate level.

2 Review Security reviews initiated by Shetland Islands Council will lead to any lessons learned together with any changed procedures being notified formally. Security reviews including the review of risk assessments particular to and initiated by Tingwall Airport will be subjected to:

The management of change process including the risk management process detailed in the Aerodrome Manual

Verbal dissemination

Documentation, most probably as an Airport Operating Instruction

MANUAL of FLIGHT INFORMATION SERVICE Appendix 2 Page 1 Appendix 2 AFISO Emergency Orders


Evacuation of Visual Control Room - DURING RFFS / Aircraft Incident AFISO Actions Time

1

Declare type of emergency

2

Activate crash alarm

3

Complete Aerodrome Manual Emergency Orders Grab Sheet

4

Only if time permits Contact Sumburgh Radar 01224 727 199 Report “Aircraft emergency. Flight Information Service suspended.”



Evacuation of Visual Control Room - OTHER THAN RFFS / Aircraft Incident (e.g. Fire, Flood, Power / Communications Failure, Explosive Device threat) AFISO Actions to terminate AFIS Time

1

Declare the evacuation of Visual Control Room

2

Take Watch Log, visual display board and handheld VHF

3

For aircraft on Tingwall Information frequency use the handheld VHF to report “Aerodrome closed. VCR evacuated. Contact Sumburgh Radar 131.3”

4

For aircraft inbound Contact Sumburgh Radar 01224 727 199 Report “Tingwall Aerodrome closed. VCR evacuated. Tingwall traffic advised to contact Sumburgh Radar”

5

For all other aircraft / airmen Contact NATS NOTAM Office 0208 750 3773 / 3774 Report NOTAM from Tingwall Aerodrome EGET “Aerodrome closed. VCR evacuated. AFIS suspended”



Resumption of AFIS following evacuation of the Visual Control Room - OTHER THAN RFFS / Aircraft Incident (e.g. Fire, Flood, Power / Communications Failure, Explosive Device threat) AFISO Actions to resume AFIS Time

1

Confirm that the area / Aerodrome is safe.

2 Confirm that it is safe to re-enter the Visual Control Room.

3

Complete the ‘Opening Watch Checks’ as detailed in Safe Working Procedure SWP ATS 001.

4

Request full Airfield and Movement Area checks.

5

Request full RFFS vehicle and equipment checks.

6 Request full Aviation Fuel system checks.

7 Inform Sumburgh Radar of resumption of the AFIS

8 Cancel any relevant NOTAM via the AFTN