tips for community managers with crystal henrickson

17
@marketing_girl I just want to start with a story…. KID YOU’LL MOVE MOUNTAINS!

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Slides from Net2Van's first Community Manager Forum event.

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Page 1: Tips for Community Managers with Crystal Henrickson

@marketing_girl

I just want to start with a story….

KID YOU’LL MOVE MOUNTAINS!

Page 2: Tips for Community Managers with Crystal Henrickson

@marketing_girl

Page 3: Tips for Community Managers with Crystal Henrickson

@marketing_girl

I want to connect with community managers + send you #jobkarma

im [at ] crystalhenrickson.com

Page 4: Tips for Community Managers with Crystal Henrickson
Page 5: Tips for Community Managers with Crystal Henrickson
Page 6: Tips for Community Managers with Crystal Henrickson

network building

Page 7: Tips for Community Managers with Crystal Henrickson

lead by exampleacknowledge everyone celebrate role models

Page 8: Tips for Community Managers with Crystal Henrickson

embrace offline opportunities

Page 9: Tips for Community Managers with Crystal Henrickson

be a great story teller

credit: dm29

Page 10: Tips for Community Managers with Crystal Henrickson

let go

credit: chanti tacoronte-perez

Page 11: Tips for Community Managers with Crystal Henrickson
Page 12: Tips for Community Managers with Crystal Henrickson

That time the troll got under my skin.

Page 13: Tips for Community Managers with Crystal Henrickson

Vanity stats thwarted the goals. Real conversations to the rescue.

Page 14: Tips for Community Managers with Crystal Henrickson

When will I learn to play it cool?

Page 15: Tips for Community Managers with Crystal Henrickson

Comic Cred: The Oatmeal “Flesh vs Flush”

Page 16: Tips for Community Managers with Crystal Henrickson

time management + prioritization

digital story telling techniques

strategies to strengthen communities

hosting killer offline events finding + shaping trusted users

metrics that matter CM-troll combat

what would you like more of?

Page 17: Tips for Community Managers with Crystal Henrickson

If you want to chat...

crystalhenrickson

@marketing_girl

/marketinggirl

im [at] crystalhenrickson.com