tips for using social media during emergencies - michael dumlao

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Michael Dumlao's CrisisCamp Ignite presentation given at the World Bank.

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Page 1: Tips for Using Social Media During Emergencies - Michael Dumlao
Page 2: Tips for Using Social Media During Emergencies - Michael Dumlao

Tip 1

Tim Tinker ([email protected]) & Michael Dumlao ([email protected])

Make social media efforts

message driven, not channel driven

Page 3: Tips for Using Social Media During Emergencies - Michael Dumlao

Tip 2

Tim Tinker ([email protected]) & Michael Dumlao ([email protected])

Keep messages brief and pertinent.

People are not really reading,

they are scanning

Page 4: Tips for Using Social Media During Emergencies - Michael Dumlao

Tip 3

Tim Tinker ([email protected]) & Michael Dumlao ([email protected])

Have a Plan B

Page 5: Tips for Using Social Media During Emergencies - Michael Dumlao

Tip 4

Tim Tinker ([email protected]) & Michael Dumlao ([email protected])

Avoid “elitism” or the

belief that people in charge know more and the “general public” is prone to misbehavior.

Page 6: Tips for Using Social Media During Emergencies - Michael Dumlao

Tip 5

Tim Tinker ([email protected]) & Michael Dumlao ([email protected])

Forge partnerships for

sharing methods and messages

Page 7: Tips for Using Social Media During Emergencies - Michael Dumlao

Tip 6

Tim Tinker ([email protected]) & Michael Dumlao ([email protected])

Make sure you can receive

public input. Remember

that social media is not just about you talking to the public; it also is about the public talking to you and to each other.

Page 8: Tips for Using Social Media During Emergencies - Michael Dumlao

contact

Tim Tinker ([email protected]) & Michael Dumlao ([email protected])

Dr. Timothy [email protected]

Michael [email protected]