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SAC Accreditation Programme for Learning

Service Providers CertificationMs Lee Ham Eng

The SAC Programme is managed by SPRING Singapore

Outline

• Background

• SAC & its Accreditation Programmes

• SAC Accreditation Programme for Learning Service Providers

Certification Certification


Background

Singapore Laboratory Accreditation

Scheme (SINGLAS) launched

under then SISIR SAC established under a MOU between

MTI & the then Singapore

Confederation of Industries (SCI)

-Need for accreditation of ISO 9000 certification

bodies

PSB was formed from the merger

1986

1996PSB was formed from the merger

of the SISIR and NPB in April 1996

SAC transferred to SPRING

-To facilitate G-to-G MRAs and FTAs- Prompted by FTA negotiations with Japan- SPRING provides secretariat

support to SAC

Transfer of SINGLAS from then PSB to SAC

1996

1998

2002

Present

What is Accreditation?

‘Independent evaluation of conformity assessment bodies against

recognised standards to ensure their impartiality and competence

to carry out specific activities, such as tests, calibrations,

inspections and certifications’inspections and certifications’


Accreditation Infrastructure

Singapore Accreditation Council (SAC)

(compliance to ISO/IEC 17011)

Certification

International & Regional Accreditation Cooperations

(Multilateral Recognition Arrangements (MRAs) on

Accreditation)

National

Accreditation

Body

Global

Peer

Evaluation

5

Products & Service Providers

(eg. ISO 9001, ISO 14001, ISO 22000, ISO 29990)

Laboratories

(ISO/IEC 17025)

(ISO 15189)

Certification

Bodies

(ISO/IEC 17021)

(ISO/IEC 17065)

Inspection Bodies

(ISO/IEC 17020)

Conformity

Assessment

Bodies

Government Consumers Purchasers

Confidence

Trust

Assurance


Singapore Accreditation Council (SAC)

and its Accreditation Programmes


Singapore Accreditation Council

MISSION

To accredit and promote conformity assessment bodies so as to enhance the

competitiveness of Singapore based enterprises

Strategic Outcomes

VISION

To be the Trusted and Preferred Partner for Assurance of

Quality Products and Services

Accreditation

A pool of qualified and competent CABs that

meet international standards to support

industry needs

Learning & Development

Improved capabilities of CABs to

enhance accreditation

infrastructure

Promotion

Recognition and Acceptance of

accredited services, both in

Singapore and overseas, for

trade facilitation & commerce

1. Establish an

effective & robust

accreditation

system to support

CABs’ local and

overseas

operations

3. Develop CAB’s capability to

meet international standards

4. Raise profile and increase

acceptance of SAC’s

accreditation

2. Provide assurance

services beyond

traditional conformity

assessment activities a5. Elevate and influence

international positioning of

SAC

Singapore Accreditation Council

The SAC Programme is managed by SPRING SingaporeThe SAC Programme is managed by SPRING Singapore

Accreditation Programmes

Broad-Based Accreditation Industry AccreditationBroad Based Accreditation

• Testing and Calibration Laboratories

• All disciplines

• Management Systems (MS) Certification Bodies

• Quality MS

• Environmental MS

• Occupational Safety & Health MS

Industry Accreditation

• Food

• HACCP based Food Mgt System

• Functional Food Testing

• Logistics

• Cargo Inspection Bodies

• Biomedical / Chemical• Occupational Safety & Health MS

• Business Continuity Management

• Energy MS

• Water Efficiency MS

• Learning Service Providers

• Product Certification Bodies

• Personnel Certification

• Inspection Bodies

• Central alarm monitoring system

• Motor vehicles

• Pressure vessels & lifting equipment

• Structural steelwork

• Proficiency Testing Providers

• Biomedical / Chemical

• Good Laboratory Practice (GLP) Programme

• Healthcare

• Medical Testing

• Medical Imaging

• Certification of Good Distribution Practice (GDP) for Medical Devices

• Construction

• Ready-Mixed Concrete

• Site Investigation Works

• Gaming

• Gaming Laboratories


• Singapore Laboratory Accreditation Scheme (SAC-SINGLAS) was

established in 1986

• Laboratory assessments based on ISO/IEC 17025 & ISO 15189

• More than 300 laboratories accredited in testing, calibration and

medicalElectricalElectrical

MechanicalMechanicalEnvironmentalEnvironmental

GamingGaming

Overview of SAC Laboratory

Accreditation Scheme (SINGLAS)

Certificatio

nInsp

ection

Lab

orato

ry

Calibration & Measurement

The SAC Programme is managed by SPRING Singapore MedicalMedical

Civil Civil EnggEngg Non DestructiveNon Destructive Medical ImagingMedical Imaging

EnvironmentalEnvironmental

Chemical & BiologicalChemical & Biological

Insp

ection

GLP

PTP

Overview of Accreditation

Programme for Certification

Lab

orato

ry Insp

ection

Certificatio

n

• Launched in Oct 1996

• ISO/IEC 17021*, ISO/TS 22003 (FSMS)

• 15 Accredited Certification Bodies

SAC has 3 accreditation programmes for certification:

Management

System


Insp

ection

GLP

PTP

• Launched in Nov 2001

• ISO/IEC 17065*

• 11 Accredited Certification Bodies

• Launched in Aug 2013

• ISO/IEC 17024*

• New programmes

* Relevant SAC and IAF mandatory and Guidance Documents applies

Product

Certification

Personnel

Certification

Overview of Inspection Bodies

Scheme

Lab

orato

ry Certificatio

nInsp

ection

Based on

8 Fields of Inspection

Launched 2001


GLP

PTP

Insp

ection

Based on ISO/IEC 17020,

relevant SAC and IAF/ILAC

documents

� Cargo Inspection

� Central Alarm Monitoring Station

� Hook Lift and Container Inspection

� Motor Vehicle Inspection

� Pressure Vessels / Lifting Equipment

� Site Investigation

� Structural Steelworks

� Technical Audit of Extension Scheme for Pressure Vessel

Overview of Good Laboratory

Practice (GLP)

• Good Laboratory Practice (GLP) registration scheme was

established in 2006.

• The GLP inspection is based on Organisation for Economic Co-

operation and Development (OECD) Principles of Good

Laboratory Practice and relevant SAC requirements.

Certificatio

nInsp

ection

Lab

orato

ry

Laboratory Practice and relevant SAC requirements.

• There are 7 facilities registered with SAC


Insp

ection

PTP

GLP

Overview of Proficiency Testing

Provider Accreditation

• Proficiency Testing Provider (PTP) accreditation programme

was established in Aug 2013.

• Assessment is based on ISO/IEC 17043 and relevant SAC

requirements

Certificatio

nInsp

ection

Lab

orato

ry GLP

requirements

• 1 organisation accredited


Insp

ection

PTP

� An accredited CAB may use SAC endorsement on reports/certificates that deal solely

with activities covered under the terms of accreditation.

� A company which has been certified by an accredited CB will be issued a certificate

which will bear both the SAC and the respective CB’s marks.

� Not all CABs are SAC accredited and accreditation may only be for specific services

rendered by the CABs.

SAC Accreditation Mark

rendered by the CABs.

� The accreditation status of CABs their scopes of accreditation are available at SAC’s

website.


SAC Accreditation Programme for LSP

Certification


Accreditation Programme for

Learning Service Providers Certification

Composition of Working GroupChairman Mr Lim Say Leong - CCMP

Vice Chairman Mr Winston Yew - WSHC

Members Mr Mahaboob Khan - BCA Academy

Mr Steven Ong - Certification BodiesMr Steven Ong - Certification Bodies

Mr Sze Thiam Siong - Certification Bodies

Mr Andy Ong - IES

Mr Bryan Quek Chee Tiang - NTUC LearningHub

Mr Richard Tan - SCAL

Dr Vincent Wee - SMF

Dr Weelai Suwanarat - WDA




Accreditation Criteria (for Certification Bodies)

providing

• ISO/IEC 17021:2011

Conformity assessment - Requirements for bodies

audit and certification of management systems audit and certification of management systems

• SAC CT 13:2014

SAC Criteria for Certification Bodies (for Learning

Service Providers)




SAC CT 13 : 2014 (for Certification Bodies)

Certification criteria

• ISO 29990 : 2010 - Learning services for non-formal education and training

– Basic requirements for service providers

• Applicable IAF mandatory documents


• Applicable IAF mandatory documents

Criteria for auditors – qualification, auditor training, audit experience and maintenance of

qualification

Duration of audits – initial, surveillance and recertification

Witnessed audits

Certification documents


- Certification Process

Stage 1 audit

Formal application

Stage 2 audit

Award of certificationcertification

Surveillance audit

Surveillance audit

Re-certification audit




Certification Criteria for LSPs

• ISO 29990:2010

• MOM Technical Notes https://www.wshc.sg/wps/portal/content?cmsUrl=MOMTechnicalNoteshttps://www.wshc.sg/wps/portal/content?cmsUrl=MOMTechnicalNotes




Certification Criteria for LSPs

ISO 29990:2010

• Provides a generic model for quality professional practice and performance, and a common reference for learning service providers performance, and a common reference for learning service providers (LSPs) and their clients in the design, development and delivery of non-formal education, training and development

• Focuses on the competency of the LSPs

• Assists organisations and individuals to select a LSP which meets the organisation’s needs and expectations for competency and capability development




Certification Criteria for LSPs - ISO 29990:2010

2 Core Requirements

1. Learning Services

� determine learning needs� determine learning needs

�design of learning service

�provide the learning service

�monitor the delivery of the learning service

�conduct evaluation (by LSPs)




Certification Criteria for LSPs - ISO 29990

2. Management of LSP

� general management principles

� strategy and business management

� management review

� preventive and corrective actions� preventive and corrective actions

� financial management and risk management

� human resource management

� communications management

� allocation of resources

� Internal audits

� feedback from interested parties




Training on ISO 29990 and MOM Technical Notes

2 training courses were conducted - 3 & 4 July and 22 & 23 September 2014

• SAC organised the training

• Mr Steven Ong (WG member) conducted the training and Mr Raymond Wong (WSHC) presented on the MOM Technical notes

• 1st training was attended by 36 participants – WG members, CCMP members, • 1st training was attended by 36 participants – WG members, CCMP members, certification bodies, LSPs which are ISO 9001 certified, SAC assessors and SAC staff

• 2nd training was attended by 23 participants

Subsequent training will be left to market forces

Training on MOM Technical Notes also held on 29 September 2014




Launch of Programme

• Programme was launched at the SPRING Quality and Standards

Conference on 5 August 2014

• Pilot programme for the 2 MOM courses started after launch

- Construction Safety Orientation Course- Construction Safety Orientation Course

- Work At Height Course for Workers




Pilot Programme

• 1 CB has been assessed by SAC

• 1 CB has applied and will be assessed by SAC




Publicity

Completed

• Press release on the launch of the scheme at the SPRING Quality and Standards Conference on 5 August 2014

• Briefing for certification bodies on 26 September 2014• Briefing for certification bodies on 26 September 2014

• Briefing for LSPs at MOM ATP Forum on 14 October 2014

In future

• Sharing session with regulators after the pilot programme

• Article in SAC and MOM websites


Thank you

www.sac-accreditation.gov.sgwww.sac-accreditation.gov.sg
