How TriMet Fulfills the New Title VI Service Requirements

Ken Zatarain Director, Service Delivery

TriMet

Portland, OR

TriMet Portland, Oregon

• Bus, rail, paratransit

• 100 million annual boardings

• 7th highest per capita ridership

• 1.5 million residents

• 592 square miles

Key Presentation Take-Aways

• What is Title VI? • How does Title VI apply to TriMet? • What are the Title VI requirements? • What Board actions? • How is equity analysis done?

Federal Context

• Title VI Civil Rights Act (1964)

• Executive Order 12898 (1994)

• FTA Circular 4702.1A/B(2007/2012)

• FTA Circular 4703.1 (2007/2012)

Requirements

Provide services in a nondiscriminatory manner

Have public participation in decision-making without regard to race, color, or national origin

Remove barriers for those with limited English proficiency (LEP)

New FTA Title VI requirements

• Adopt Policies:

• Major Service Change

• Disparate Impact and Disproportionate Burden on minority and low-income populations

• Conduct updated survey of passengers

• Collect customer demographic and travel pattern data at least every 5 years

New FTA Title VI Requirements

• Develop public participation plan

• Report racial make-up of committees

• Encourage/ solicit minority participation

TriMet Board Actions

• Review and adopt Program Policies

• Major Service Change

• Disparate Impact

• Disproportionate Burden

• System Service Standards/Policies

• Monitor compliance

Equity Analysis Threshold

• Evaluate impacts of proposed “major service changes” on both minority and low-income customers

Major Service Change

• 25% or more in route length (added or removed)

• 25% or more in hours of service for the day of the week the change is made

• A new route

Low-Income Definition

Overview

Route Length

Frequency

Span

Disparate Impact at System Level

How Our Service Policies Foster Equity

• Transit is means to an end

• Ridership focus

• Lifestyle choice

• Integrate modes

• Continuous improvement

Disparate Impact: System

• Minority or low-income impact range •Within 20% of non-minority, non-low income average

• Service district averages: •Minority: 27.0% •Low Income: 12.7%

Public Participation Process

Transit Equity Advisory Committee (TEAC)

• Outreach process & content recommendations

• Community Forums

• Ongoing feedback

What we heard at Community Forums

• 76 participants,

63% transit dependent

• Approach equity positively and proactively (beyond Title VI)

• Even “minor” service changes can be major to individuals

Context

Minority

Transit Dependent

Low Income

Data Sources

• Automatic Passenger Counters • Bus Dispatch System • Census, ACS, regional travel data

• May 2013

• Help develop transit equity strategy

• Sounding board and link to community

• Members from nonprofits, government, advocacy groups, business

Transit Equity Advisory Committee

Summary

• Find proactive ways to engage often

• Integrate feedback

• Think outside of the box

• Community Based Organizations (CBOs)

• Community Based Leaders (CBLs)

• It takes time

• Authentic relationships are built over time

1990 Minority Population

2000 Minority Population

2010 Minority Population

1980 – 2010 2010 -2040

Thank You

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Dispersal of Minority Population

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Steps to Embracing Transit Equity

• Transit Equity Advisory Committee

• Diversity & Transit Equity Dept.

• DBE procurement and construction

• Transit Investment Plan

Overview

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Title VI of the Civil Rights Act of 1964 “No person in the United States shall, on the

ground of race, color, or national origin, be excluded from participation in, be denied the benefits of, or be subjected to discrimination under any program or activity receiving Federal

financial assistance.