to action - orbit mdm mdm.pdf · 2018-03-27 · scott schlesinger, senior vp at capgemini, said in...

6
Data, Data and More Data Data is everywhere. Today there are over 4.9 billion devices attached to transceivable devices providing it to us non-stop, 24 hours every day throughout the year. The digital universe will grow from 3.2 zettabytes today to 40 zettabytes in only six years (one zettabyte is roughly a billion terabytes). The number of devices is expected to grow to over 25 billion in 2020 with many magnitudes of growth expected in the energy industry. Talk about ‘BIG data’! How do you define big data? And what does it mean to your organization? Scott Schlesinger, senior VP at Capgemini, said in December 2013: “There’s no doubt that companies’ pursuits of big data initiatives have the best intentions to improve operational decision making across the enterprise. That being said, companies shouldn’t get stuck on the term ‘big data.’ The true initiative and what they ultimately need to be concerned with is how they’re implementing better data management practices that account for the variety and complexity of the data being acquired for analysis.” Data is now realized as an asset. No longer just an IT asset, but an asset for the entire enterprise. Financial, operations, customer support, engineering, and marketing departments are all provided with data reaching every aspect of an organization. In the energy industry, the meter is the initial collection point of data that drives utilities of all types; electric, water, gas and other services measure their effectiveness and revenue through one device that is the pulse of utility business – the METER. Data explosion in the utilities industry: The number of connected devices is growing exponentially compound annual growth rate, 2010-2015. Cost and pricing pressures are causing changes to the way utilities operate. By 2050, the Electric Power Research Institute estimates that the average electric bill will probably go up about if the smart grid is deployed. is the expected increase in the average electric bill if the smart grid is not deployed. Big data makes a big difference. Organizations using data and analytics are up to more likely to report they are substantially outperforming their competitors than those who do not use data and analytics. Increasing consumer expectations and concerns of surveyed consumers with an opinion expect smart grid technologies will lower total household costs for energy use. But... of consumers were concerned that erroneous smart meter readings would result in overcharges. Data is emerging as the world’s newest resource for competitive advantage Statistics from Transforming Energy and Utilities through Big Data & Analytics by Anders Quitzau, IBM Executive Meter Data Management

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Page 1: TO ACTION - Orbit MDM MDM.pdf · 2018-03-27 · Scott Schlesinger, senior VP at Capgemini, said in December 2013: “There’s no doubt that companies’ pursuits of big data initiatives

Reporting

Capturing data and storing data are standard features of the Orbit MDM system. However, the end result of meter data management is providing actionable information. Data is received in mostly raw form that, until recently, typically required a data scientist or other highly involved subject matter expert to interpret. The result of that interpretation was no longer data but INFORMATION.

Orbit MDM provides a structured method of receiving data and transforming that data into information. Through the use of modern graphics and visualizations along with occasional algorithms, meter data is displayed as information. The mandatory need for a data scientist or SME is no longer a premise with the Orbit MDM system.

From the initial dashboard display, Orbit MDM is arranged in a flexible way to provide easy access to meter data and baseline analytical information. Functionality of the Orbit MDM system is built around graphics and visualization employing the use of live elements being displayed. These live elements are not just a pretty picture but are also active. With a mouse-over or click, further information about that element is displayed through a process known as “drilling down.”

All graphics and visualizations of the Orbit MDM system are available for output in numerous formats from CSV to EXCEL to flat-files and other popular formats.

Functional Layouts

Informational views are arranged in the typical department style of a utility. From customer support to engineering departments, Orbit MDM displays these selectable operational choices consistently across all display screens. Conveniently arranged department headings are supported with drop-down selectable elements appropriate for that specific department. No more searching for what you are looking for!

Sequencing Tab

Information that is appropriate to the time of day, range of time, or

Data, Data and More Data

Data is everywhere. Today there are over 4.9 billion devices attached to transceivable devices providing it to us non-stop, 24 hours every day throughout the year. The digital universe will grow from 3.2 zettabytes today to 40 zettabytes in only six years (one zettabyte is roughly a billion terabytes). The number of devices is expected to grow to over 25 billion in 2020 with many magnitudes of growth expected in the energy industry. Talk about ‘BIG data’!

How do you define big data? And what does it mean to your organization? Scott Schlesinger, senior VP at Capgemini, said in December 2013: “There’s no doubt that companies’ pursuits of big data initiatives have the best intentions to improve operational decision making across the enterprise. That being said, companies shouldn’t get stuck on the term ‘big data.’ The true initiative and what they ultimately need to be concerned with is how they’re implementing better data management practices that account for the variety and complexity of the data being acquired for analysis.”

Data is now realized as an asset. No longer just an IT asset, but an asset for the entire enterprise. Financial, operations, customer support, engineering, and marketing departments are all provided with data reaching every aspect of an organization.

In the energy industry, the meter is the initial collection point of data that drives utilities of all types; electric, water, gas and other services measure their effectiveness and revenue through one device that is the pulse of utility business – the METER.

Data explosion in the utilities industry: The number of connected devices is growing exponentially

compound annual growth rate, 2010-2015.

Cost and pricing pressures are causing changes to the way utilities operate. By 2050, the Electric Power Research Institute estimates that the average electric bill will probably go up about

if the smart grid is deployed.

is the expected increase in the average electric bill if the smart grid is not deployed.

Big data makes a big difference. Organizations using data and analytics are up to

more likely to report they are substantially outperforming their competitors than those who do not use data and analytics.

Increasing consumer expectations and concerns

of surveyed consumers with an opinion expect smart grid technologies will lower total household costs for energy use. But...

of consumers were concerned that erroneous smart meter readings would result in overcharges.

Data is emerging as the world’s newest resource for competitive advantage

Statistics from Transforming Energy and Utilities through Big Data & Analytics by Anders Quitzau, IBM Executive

Meter Data Management

period is critical to customer support as well as other departments. Orbit MDM provides a tab that permits a choice of some typical periods as well as custom time and range periods to be entered. After this selection is made, all information displayed is relative to that specific time or range. This sequence tab is always available and presented on the display graphic, so it can be easily changed if needed. In many instances, if a range of weeks is

selected, a further on-screen selection can be highlighted and even more discrete information is made available to the user.

Department Relativity

The drop-down choices for each department are relative to the information typically requested by that department. This information can be very valuable for customer support incidents, engineering concerns or other management-type queries.

This organization and presentation enables anyone in your enterprise to navigate the data efficiently. It also allows for a more effective business strategy and increased departmental communications. The benefit is immeasurable and the capability to access and understand the information at hand is foundational to running an effective, data-driven smart utility.

The benefits :• More effective problem solving• Group-think problem solving, leading to more creative

solutions• More engaged personnel and improved morale• Greater adoption and ownership, through involvement• More efficient and easier transitions.

Today volumes of data support the ability to discover information and permit the conversion of that data into KNOWLEDGE. This knowledge reflects the information from the data captured and is now readily available for rate studies, transformer and meter evaluations, new pricing methods and more. Knowing your customer better, the specifics of departmental data, and data that can be transformed from descriptive or diagnostic data into actionable data is the overall benefit of Orbit Meter Data Management.

Most companies estimate they’re analyzing a mere 12% of the data they have, according to a recent study by Forrester Research. These firms might be missing out on data-driven insights hidden inside the 88% of data they’re ignoring. A lack of analytics tools and “repressive” data silos are two reasons companies ignore a vast majority of their own data, says Forrester, as well as the simple fact that it’s often hard to know which information is valuable and which is best left ignored.

At Central Service Association, we are proud to provide a tool for maximizing the use of data to help turn your utility into the energy enterprise of today and provide for a positive future for years to come.

... TO ACTION

CentralServiceAssociation

While many vendors are offering base products that offer simple data storage and reading validation, our members challenged us to offer a complete MDM and MDA solution at an affordable price. The Orbit Meter Data Management system meets that challenge, providing simply the best value on the market.

The base Orbit MDM offers data storage for interval meter readings from a wide array of AMI

vendors. It also offers reading validation, editing and estimating for anomalies like missed and out-of-range readings. The base system also provides billing determinants, including time-of-use and coincident peak information to Orbit Customer Management and Billing for accurate billing. A full range of screen and printed reports are also included to assist the utility.

Information Technology that

revolves around you

mdm

meter data management system

February 1, 2015 - June 30, 2015

Bliknks Count Report

Custom Query Report

Daily Substation Report

Data Mining

Daily Reads Summary

Active Meters notReporting MidnightRegisters

Newly Added Meters

Silent Meters

Interactive SystemDemand

Interactive System Usage

Water Consumption Outof Bounds

Interactive System Demand system demand information

Interactive System Demand

Hourly Peak Demand

Hourly Peak Demand Route Revenue Class ALL Substation ALL Feeder ALL Phase ALL Route ALL Billing Cycle ALL

Peak Demand for Feb 19 2015 10:00 - 13,680 kW

Route 0: 44 kW

Route 17: 718 kW

Route 9: 444 kW

Route 1: 426 kW

Route 18: 1,492 kW

Route 10: 976 kW

Route 2: 333 kW

Route 11: 381 kW

Route 3: 490 kW

Route 12: 1,032 kW

Route 4: 724 kW

Route 13: 351 kW

Route 5: 443 kW

Route 14: 737 kW

Route 6: 339 kW

Route 15: 1,036 kW

Route 7: 2,161 kW

Route 16: 945 kW

Route 8: 608 kW

15,000

10,000

5,000

0

Feb 02 00:00

Feb 09 00:00

Feb 16 00:00

Feb 23 00:00

Mar

Mar 09 00:00

Mar 16 00:00

Mar 23 00:00

Mar 30 00:00

Apr 13 00:00

Apr

Apr20 00:00

Apr 27 00:00Feb 19 13:00

Usa

ge (k

W)

Date/Time

150.0

100.0

50.0

0

-50.0

Tem

pera

ture

(F)

May 11 00:00

May 18 00:00

May 25 00:00

Jun

Jun 08 00:00

Jun 15 00:00

Jun 22 00:00May

Jun 29 00:00

Page 2: TO ACTION - Orbit MDM MDM.pdf · 2018-03-27 · Scott Schlesinger, senior VP at Capgemini, said in December 2013: “There’s no doubt that companies’ pursuits of big data initiatives

Smart meters are playing a critical role in shaping the energy world of tomorrow and enabling the integration of new technologies and innovations. As the American utility system evolves into a broad platform for integrating new services, the ability to connect legacy assets and systems and integrate new ones is critical; smart meters are supporting this evolution. In addition, the data collected by smart meters (or automated metering infrastructure (AMI)) opens the door for greater integration of new resources and new services for customers.

The meter is the most significant element of your energy enterprise. Meters measure the product provided to your customer and serve as a measure of customer satisfaction. If you don’t believe that then listen to the phone ring when that meter isn’t recording the availability of energy to your customer!

So, what do you do with all the data these smart meters dump onto your desk these days? One thing is for sure: NOT KNOWING IS NO LONGER AN EXCUSE for anyone in your utility - from the engineers to the customer service representatives to the general manager. If a single part of your utility is that important, what can you do to ensure that raw data is used to provide you with INFORMATION in a form that is easily understandable and actionable in a timely manner? Wouldn’t it be nice if we could tell a customer what is going on at his home or business, before he calls and tells us what’s going on?

METER DATA MANGEMENT – THE HEARTBEAT OF ENERGY ENTERPRISES The initial responsibility of a meter data management (MDM) system is to capture the data provided through the AMI system from each and every meter that is measured throughout your utility - meters of all types of services from electric to gas to water and more. The days are long gone where reading meters once a month or even once a day was sufficient to operate a utility. Today, 15-minute-interval readings are commonplace.

Orbit Meter Data Management from CSA provides operational support for a range of utilities and services. Any MDM system must meet several requirements to be worthy of a utility’s investment. First is adaptability - the ability to change as technology advances. Second is to be able to transform data into knowledge that is easily recognized and prompts action. Recognition is crucial regardless of the department or level of user throughout the organization. Third, with ever-increasing amounts of data, a viable MDM system must have the ability to retain data securely but provide quick access to years of historical value. Finally, that data must offer information that provides knowledge to both the utility staff member and the utility customer.

Multi-Vendor Connectivity

Orbit MDM is a multi-tiered product designed and structured to address a utility’s environment of multiple vendors

and often disparate sources of input data. As a result, Orbit MDM provides interfaces to meters of all service types and most vendors.

Multiple meter vendors for multiple types of service is part of a normal utility today and accordingly, a simple configuration choice for

the Orbit MDM system. Quality code and abnormal issue reporting are

promptly and properly recognized by Orbit MDM regardless of the

meter manufacturer.

Connectivity is no longer a questionable future capability nor is it a luxury available only to the largest Utilities. Connectivity is a

from the Edison Foundation’s Institute for Electric Innovation

Orbit MDMAn approach, not just a product

crucial priority throughout the enterprise today from the AMI input that provides the data to the diverse output of a growing set of end points. End points today are both customer-facing and internal Utility user-facing ones such as customer support agents, engineers and operational managers. A complete Meter Data Management system must have connectivity from the input sources blended with all of the Energy Enterprise processes and landing seamlessly at end-points that only a few years ago were thought of as unnecessary.

To handle this wide range of connectivity, CSA provides numerous means to connect third-party vendor’s software systems and hardware components to the Orbit MDM system. These usual interfaces include standard or de facto industry standard protocols, API’s as well as custom interfaces provided by Central Service Association’s professional services group.

Multi-Communications

Orbit MDM receives the raw data provided by your AMI system vendor in numerous formats from industry standards to proprietary. Like Central Service Association’s (CSA) commitment to an environment of multi-vendor meter manufacturers, AMI systems of most vendors are directly interfaced with Orbit MDM.

Commonly-accepted system conventions such as APIs and file integrations are part of the CSA promise to provide vendor neutrality in support

of multiple vendor environments. As additional meter

reporting

capabilities are introduced with AMI systems, Orbit MDM employs those enhancements to provide access to even more data for your energy enterprise.

Database Management

With 15-minute-interval reads and traditional midnight register recaps, data volumes are at levels previously not thought of throughout the industry. Once that data is captured, Orbit MDM structures the raw data and surrounds it with security and methodology permitting both archival and review as needed.

Data today comes in many forms, formats and at random times. Orbit MDM provides the database function where ever-expanding data remains behind the scene for system users. Additionally, a key value of Orbit MDM is providing access from many points in a utility and having data readily available for a satisfied customer experience.

The IOT (Internet of Things) will continue to increase the amount and type of data presented. Much of this data will be captured and tallied through the meter. Already today with schemes like “net metering,” the point of capture is the meter.

Another significance of Database Management prompted by the capability to capture any data of any type at any time, is that data is often presented in “unstructured” means. The storing, archiving and retrieval of previously unheard of data elements like video monitoring data requires a database that provides for data that no longer fits into the classical database system. Orbit MDM’s database management recognizes the increasingly varied types and volumes of data as well as the importance of simplified storage, prompt retrieval, security, integration and long-term data archiving.

Flexibility

Orbit MDM is available for a wide range of utility sizes as well as those with single or multiple services. Depending on your individual preferences and support needs, Orbit MDM is available as a complete in-house system at your facility or as a hosted application by CSA. For CSA-hosted implementations, CSA maintains an SSAE-standards site with the highest industry standards observed and reviewed under stringent industry criteria.

60

50

40

30

20

10

0

Mill

ions

Dec - 2007 Dec - 2009 Sept - 2011 May - 2012 Dec - 2012 Jul - 2013 Jul - 2014

The image below shows the extent of smart meter deployments by state by 2015 that are either completed, underway, or planned. This map does not include automatic meter reading (AMR) installations.

INFORMATIONPROCESSING

DATABASEPROCESSING

NETWORKPROCESSING

ORBITMDM

SYSTEM

PROMPTRETRIEVAL

SIMPLIFIEDSTORING

LONG-TERMARCHIVING

SECURITY INTEGRATIONORBITMDM

... TO KNOWLEDGEDATA... ... TO INFORMATION

Page 3: TO ACTION - Orbit MDM MDM.pdf · 2018-03-27 · Scott Schlesinger, senior VP at Capgemini, said in December 2013: “There’s no doubt that companies’ pursuits of big data initiatives

Smart meters are playing a critical role in shaping the energy world of tomorrow and enabling the integration of new technologies and innovations. As the American utility system evolves into a broad platform for integrating new services, the ability to connect legacy assets and systems and integrate new ones is critical; smart meters are supporting this evolution. In addition, the data collected by smart meters (or automated metering infrastructure (AMI)) opens the door for greater integration of new resources and new services for customers.

The meter is the most significant element of your energy enterprise. Meters measure the product provided to your customer and serve as a measure of customer satisfaction. If you don’t believe that then listen to the phone ring when that meter isn’t recording the availability of energy to your customer!

So, what do you do with all the data these smart meters dump onto your desk these days? One thing is for sure: NOT KNOWING IS NO LONGER AN EXCUSE for anyone in your utility - from the engineers to the customer service representatives to the general manager. If a single part of your utility is that important, what can you do to ensure that raw data is used to provide you with INFORMATION in a form that is easily understandable and actionable in a timely manner? Wouldn’t it be nice if we could tell a customer what is going on at his home or business, before he calls and tells us what’s going on?

METER DATA MANGEMENT – THE HEARTBEAT OF ENERGY ENTERPRISES The initial responsibility of a meter data management (MDM) system is to capture the data provided through the AMI system from each and every meter that is measured throughout your utility - meters of all types of services from electric to gas to water and more. The days are long gone where reading meters once a month or even once a day was sufficient to operate a utility. Today, 15-minute-interval readings are commonplace.

Orbit Meter Data Management from CSA provides operational support for a range of utilities and services. Any MDM system must meet several requirements to be worthy of a utility’s investment. First is adaptability - the ability to change as technology advances. Second is to be able to transform data into knowledge that is easily recognized and prompts action. Recognition is crucial regardless of the department or level of user throughout the organization. Third, with ever-increasing amounts of data, a viable MDM system must have the ability to retain data securely but provide quick access to years of historical value. Finally, that data must offer information that provides knowledge to both the utility staff member and the utility customer.

Multi-Vendor Connectivity

Orbit MDM is a multi-tiered product designed and structured to address a utility’s environment of multiple vendors

and often disparate sources of input data. As a result, Orbit MDM provides interfaces to meters of all service types and most vendors.

Multiple meter vendors for multiple types of service is part of a normal utility today and accordingly, a simple configuration choice for

the Orbit MDM system. Quality code and abnormal issue reporting are

promptly and properly recognized by Orbit MDM regardless of the

meter manufacturer.

Connectivity is no longer a questionable future capability nor is it a luxury available only to the largest Utilities. Connectivity is a

from the Edison Foundation’s Institute for Electric Innovation

Orbit MDMAn approach, not just a product

crucial priority throughout the enterprise today from the AMI input that provides the data to the diverse output of a growing set of end points. End points today are both customer-facing and internal Utility user-facing ones such as customer support agents, engineers and operational managers. A complete Meter Data Management system must have connectivity from the input sources blended with all of the Energy Enterprise processes and landing seamlessly at end-points that only a few years ago were thought of as unnecessary.

To handle this wide range of connectivity, CSA provides numerous means to connect third-party vendor’s software systems and hardware components to the Orbit MDM system. These usual interfaces include standard or de facto industry standard protocols, API’s as well as custom interfaces provided by Central Service Association’s professional services group.

Multi-Communications

Orbit MDM receives the raw data provided by your AMI system vendor in numerous formats from industry standards to proprietary. Like Central Service Association’s (CSA) commitment to an environment of multi-vendor meter manufacturers, AMI systems of most vendors are directly interfaced with Orbit MDM.

Commonly-accepted system conventions such as APIs and file integrations are part of the CSA promise to provide vendor neutrality in support

of multiple vendor environments. As additional meter

reporting

capabilities are introduced with AMI systems, Orbit MDM employs those enhancements to provide access to even more data for your energy enterprise.

Database Management

With 15-minute-interval reads and traditional midnight register recaps, data volumes are at levels previously not thought of throughout the industry. Once that data is captured, Orbit MDM structures the raw data and surrounds it with security and methodology permitting both archival and review as needed.

Data today comes in many forms, formats and at random times. Orbit MDM provides the database function where ever-expanding data remains behind the scene for system users. Additionally, a key value of Orbit MDM is providing access from many points in a utility and having data readily available for a satisfied customer experience.

The IOT (Internet of Things) will continue to increase the amount and type of data presented. Much of this data will be captured and tallied through the meter. Already today with schemes like “net metering,” the point of capture is the meter.

Another significance of Database Management prompted by the capability to capture any data of any type at any time, is that data is often presented in “unstructured” means. The storing, archiving and retrieval of previously unheard of data elements like video monitoring data requires a database that provides for data that no longer fits into the classical database system. Orbit MDM’s database management recognizes the increasingly varied types and volumes of data as well as the importance of simplified storage, prompt retrieval, security, integration and long-term data archiving.

Flexibility

Orbit MDM is available for a wide range of utility sizes as well as those with single or multiple services. Depending on your individual preferences and support needs, Orbit MDM is available as a complete in-house system at your facility or as a hosted application by CSA. For CSA-hosted implementations, CSA maintains an SSAE-standards site with the highest industry standards observed and reviewed under stringent industry criteria.

60

50

40

30

20

10

0

Mill

ions

Dec - 2007 Dec - 2009 Sept - 2011 May - 2012 Dec - 2012 Jul - 2013 Jul - 2014

The image below shows the extent of smart meter deployments by state by 2015 that are either completed, underway, or planned. This map does not include automatic meter reading (AMR) installations.

INFORMATIONPROCESSING

DATABASEPROCESSING

NETWORKPROCESSING

ORBITMDM

SYSTEM

PROMPTRETRIEVAL

SIMPLIFIEDSTORING

LONG-TERMARCHIVING

SECURITY INTEGRATIONORBITMDM

... TO KNOWLEDGEDATA... ... TO INFORMATION

Page 4: TO ACTION - Orbit MDM MDM.pdf · 2018-03-27 · Scott Schlesinger, senior VP at Capgemini, said in December 2013: “There’s no doubt that companies’ pursuits of big data initiatives

Smart meters are playing a critical role in shaping the energy world of tomorrow and enabling the integration of new technologies and innovations. As the American utility system evolves into a broad platform for integrating new services, the ability to connect legacy assets and systems and integrate new ones is critical; smart meters are supporting this evolution. In addition, the data collected by smart meters (or automated metering infrastructure (AMI)) opens the door for greater integration of new resources and new services for customers.

The meter is the most significant element of your energy enterprise. Meters measure the product provided to your customer and serve as a measure of customer satisfaction. If you don’t believe that then listen to the phone ring when that meter isn’t recording the availability of energy to your customer!

So, what do you do with all the data these smart meters dump onto your desk these days? One thing is for sure: NOT KNOWING IS NO LONGER AN EXCUSE for anyone in your utility - from the engineers to the customer service representatives to the general manager. If a single part of your utility is that important, what can you do to ensure that raw data is used to provide you with INFORMATION in a form that is easily understandable and actionable in a timely manner? Wouldn’t it be nice if we could tell a customer what is going on at his home or business, before he calls and tells us what’s going on?

METER DATA MANGEMENT – THE HEARTBEAT OF ENERGY ENTERPRISES The initial responsibility of a meter data management (MDM) system is to capture the data provided through the AMI system from each and every meter that is measured throughout your utility - meters of all types of services from electric to gas to water and more. The days are long gone where reading meters once a month or even once a day was sufficient to operate a utility. Today, 15-minute-interval readings are commonplace.

Orbit Meter Data Management from CSA provides operational support for a range of utilities and services. Any MDM system must meet several requirements to be worthy of a utility’s investment. First is adaptability - the ability to change as technology advances. Second is to be able to transform data into knowledge that is easily recognized and prompts action. Recognition is crucial regardless of the department or level of user throughout the organization. Third, with ever-increasing amounts of data, a viable MDM system must have the ability to retain data securely but provide quick access to years of historical value. Finally, that data must offer information that provides knowledge to both the utility staff member and the utility customer.

Multi-Vendor Connectivity

Orbit MDM is a multi-tiered product designed and structured to address a utility’s environment of multiple vendors

and often disparate sources of input data. As a result, Orbit MDM provides interfaces to meters of all service types and most vendors.

Multiple meter vendors for multiple types of service is part of a normal utility today and accordingly, a simple configuration choice for

the Orbit MDM system. Quality code and abnormal issue reporting are

promptly and properly recognized by Orbit MDM regardless of the

meter manufacturer.

Connectivity is no longer a questionable future capability nor is it a luxury available only to the largest Utilities. Connectivity is a

from the Edison Foundation’s Institute for Electric Innovation

Orbit MDMAn approach, not just a product

crucial priority throughout the enterprise today from the AMI input that provides the data to the diverse output of a growing set of end points. End points today are both customer-facing and internal Utility user-facing ones such as customer support agents, engineers and operational managers. A complete Meter Data Management system must have connectivity from the input sources blended with all of the Energy Enterprise processes and landing seamlessly at end-points that only a few years ago were thought of as unnecessary.

To handle this wide range of connectivity, CSA provides numerous means to connect third-party vendor’s software systems and hardware components to the Orbit MDM system. These usual interfaces include standard or de facto industry standard protocols, API’s as well as custom interfaces provided by Central Service Association’s professional services group.

Multi-Communications

Orbit MDM receives the raw data provided by your AMI system vendor in numerous formats from industry standards to proprietary. Like Central Service Association’s (CSA) commitment to an environment of multi-vendor meter manufacturers, AMI systems of most vendors are directly interfaced with Orbit MDM.

Commonly-accepted system conventions such as APIs and file integrations are part of the CSA promise to provide vendor neutrality in support

of multiple vendor environments. As additional meter

reporting

capabilities are introduced with AMI systems, Orbit MDM employs those enhancements to provide access to even more data for your energy enterprise.

Database Management

With 15-minute-interval reads and traditional midnight register recaps, data volumes are at levels previously not thought of throughout the industry. Once that data is captured, Orbit MDM structures the raw data and surrounds it with security and methodology permitting both archival and review as needed.

Data today comes in many forms, formats and at random times. Orbit MDM provides the database function where ever-expanding data remains behind the scene for system users. Additionally, a key value of Orbit MDM is providing access from many points in a utility and having data readily available for a satisfied customer experience.

The IOT (Internet of Things) will continue to increase the amount and type of data presented. Much of this data will be captured and tallied through the meter. Already today with schemes like “net metering,” the point of capture is the meter.

Another significance of Database Management prompted by the capability to capture any data of any type at any time, is that data is often presented in “unstructured” means. The storing, archiving and retrieval of previously unheard of data elements like video monitoring data requires a database that provides for data that no longer fits into the classical database system. Orbit MDM’s database management recognizes the increasingly varied types and volumes of data as well as the importance of simplified storage, prompt retrieval, security, integration and long-term data archiving.

Flexibility

Orbit MDM is available for a wide range of utility sizes as well as those with single or multiple services. Depending on your individual preferences and support needs, Orbit MDM is available as a complete in-house system at your facility or as a hosted application by CSA. For CSA-hosted implementations, CSA maintains an SSAE-standards site with the highest industry standards observed and reviewed under stringent industry criteria.

60

50

40

30

20

10

0

Mill

ions

Dec - 2007 Dec - 2009 Sept - 2011 May - 2012 Dec - 2012 Jul - 2013 Jul - 2014

The image below shows the extent of smart meter deployments by state by 2015 that are either completed, underway, or planned. This map does not include automatic meter reading (AMR) installations.

INFORMATIONPROCESSING

DATABASEPROCESSING

NETWORKPROCESSING

ORBITMDM

SYSTEM

PROMPTRETRIEVAL

SIMPLIFIEDSTORING

LONG-TERMARCHIVING

SECURITY INTEGRATIONORBITMDM

... TO KNOWLEDGEDATA... ... TO INFORMATION

Page 5: TO ACTION - Orbit MDM MDM.pdf · 2018-03-27 · Scott Schlesinger, senior VP at Capgemini, said in December 2013: “There’s no doubt that companies’ pursuits of big data initiatives

Reporting

Capturing data and storing data are standard features of the Orbit MDM system. However, the end result of meter data management is providing actionable information. Data is received in mostly raw form that, until recently, typically required a data scientist or other highly involved subject matter expert to interpret. The result of that interpretation was no longer data but INFORMATION.

Orbit MDM provides a structured method of receiving data and transforming that data into information. Through the use of modern graphics and visualizations along with occasional algorithms, meter data is displayed as information. The mandatory need for a data scientist or SME is no longer a premise with the Orbit MDM system.

From the initial dashboard display, Orbit MDM is arranged in a flexible way to provide easy access to meter data and baseline analytical information. Functionality of the Orbit MDM system is built around graphics and visualization employing the use of live elements being displayed. These live elements are not just a pretty picture but are also active. With a mouse-over or click, further information about that element is displayed through a process known as “drilling down.”

All graphics and visualizations of the Orbit MDM system are available for output in numerous formats from CSV to EXCEL to flat-files and other popular formats.

Functional Layouts

Informational views are arranged in the typical department style of a utility. From customer support to engineering departments, Orbit MDM displays these selectable operational choices consistently across all display screens. Conveniently arranged department headings are supported with drop-down selectable elements appropriate for that specific department. No more searching for what you are looking for!

Sequencing Tab

Information that is appropriate to the time of day, range of time, or

Data, Data and More Data

Data is everywhere. Today there are over 4.9 billion devices attached to transceivable devices providing it to us non-stop, 24 hours every day throughout the year. The digital universe will grow from 3.2 zettabytes today to 40 zettabytes in only six years (one zettabyte is roughly a billion terabytes). The number of devices is expected to grow to over 25 billion in 2020 with many magnitudes of growth expected in the energy industry. Talk about ‘BIG data’!

How do you define big data? And what does it mean to your organization? Scott Schlesinger, senior VP at Capgemini, said in December 2013: “There’s no doubt that companies’ pursuits of big data initiatives have the best intentions to improve operational decision making across the enterprise. That being said, companies shouldn’t get stuck on the term ‘big data.’ The true initiative and what they ultimately need to be concerned with is how they’re implementing better data management practices that account for the variety and complexity of the data being acquired for analysis.”

Data is now realized as an asset. No longer just an IT asset, but an asset for the entire enterprise. Financial, operations, customer support, engineering, and marketing departments are all provided with data reaching every aspect of an organization.

In the energy industry, the meter is the initial collection point of data that drives utilities of all types; electric, water, gas and other services measure their effectiveness and revenue through one device that is the pulse of utility business – the METER.

Data explosion in the utilities industry: The number of connected devices is growing exponentially

compound annual growth rate, 2010-2015.

Cost and pricing pressures are causing changes to the way utilities operate. By 2050, the Electric Power Research Institute estimates that the average electric bill will probably go up about

if the smart grid is deployed.

is the expected increase in the average electric bill if the smart grid is not deployed.

Big data makes a big difference. Organizations using data and analytics are up to

more likely to report they are substantially outperforming their competitors than those who do not use data and analytics.

Increasing consumer expectations and concerns

of surveyed consumers with an opinion expect smart grid technologies will lower total household costs for energy use. But...

of consumers were concerned that erroneous smart meter readings would result in overcharges.

Data is emerging as the world’s newest resource for competitive advantage

Statistics from Transforming Energy and Utilities through Big Data & Analytics by Anders Quitzau, IBM Executive

Meter Data Management

period is critical to customer support as well as other departments. Orbit MDM provides a tab that permits a choice of some typical periods as well as custom time and range periods to be entered. After this selection is made, all information displayed is relative to that specific time or range. This sequence tab is always available and presented on the display graphic, so it can be easily changed if needed. In many instances, if a range of weeks is

selected, a further on-screen selection can be highlighted and even more discrete information is made available to the user.

Department Relativity

The drop-down choices for each department are relative to the information typically requested by that department. This information can be very valuable for customer support incidents, engineering concerns or other management-type queries.

This organization and presentation enables anyone in your enterprise to navigate the data efficiently. It also allows for a more effective business strategy and increased departmental communications. The benefit is immeasurable and the capability to access and understand the information at hand is foundational to running an effective, data-driven smart utility.

The benefits :• More effective problem solving• Group-think problem solving, leading to more creative

solutions• More engaged personnel and improved morale• Greater adoption and ownership, through involvement• More efficient and easier transitions.

Today volumes of data support the ability to discover information and permit the conversion of that data into KNOWLEDGE. This knowledge reflects the information from the data captured and is now readily available for rate studies, transformer and meter evaluations, new pricing methods and more. Knowing your customer better, the specifics of departmental data, and data that can be transformed from descriptive or diagnostic data into actionable data is the overall benefit of Orbit Meter Data Management.

Most companies estimate they’re analyzing a mere 12% of the data they have, according to a recent study by Forrester Research. These firms might be missing out on data-driven insights hidden inside the 88% of data they’re ignoring. A lack of analytics tools and “repressive” data silos are two reasons companies ignore a vast majority of their own data, says Forrester, as well as the simple fact that it’s often hard to know which information is valuable and which is best left ignored.

At Central Service Association, we are proud to provide a tool for maximizing the use of data to help turn your utility into the energy enterprise of today and provide for a positive future for years to come.

... TO ACTION

CentralServiceAssociation

While many vendors are offering base products that offer simple data storage and reading validation, our members challenged us to offer a complete MDM and MDA solution at an affordable price. The Orbit Meter Data Management system meets that challenge, providing simply the best value on the market.

The base Orbit MDM offers data storage for interval meter readings from a wide array of AMI

vendors. It also offers reading validation, editing and estimating for anomalies like missed and out-of-range readings. The base system also provides billing determinants, including time-of-use and coincident peak information to Orbit Customer Management and Billing for accurate billing. A full range of screen and printed reports are also included to assist the utility.

Information Technology that

revolves around you

mdm

meter data management system

February 1, 2015 - June 30, 2015

Bliknks Count Report

Custom Query Report

Daily Substation Report

Data Mining

Daily Reads Summary

Active Meters notReporting MidnightRegisters

Newly Added Meters

Silent Meters

Interactive SystemDemand

Interactive System Usage

Water Consumption Outof Bounds

Interactive System Demand system demand information

Interactive System Demand

Hourly Peak Demand

Hourly Peak Demand Route Revenue Class ALL Substation ALL Feeder ALL Phase ALL Route ALL Billing Cycle ALL

Peak Demand for Feb 19 2015 10:00 - 13,680 kW

Route 0: 44 kW

Route 17: 718 kW

Route 9: 444 kW

Route 1: 426 kW

Route 18: 1,492 kW

Route 10: 976 kW

Route 2: 333 kW

Route 11: 381 kW

Route 3: 490 kW

Route 12: 1,032 kW

Route 4: 724 kW

Route 13: 351 kW

Route 5: 443 kW

Route 14: 737 kW

Route 6: 339 kW

Route 15: 1,036 kW

Route 7: 2,161 kW

Route 16: 945 kW

Route 8: 608 kW

15,000

10,000

5,000

0

Feb 02 00:00

Feb 09 00:00

Feb 16 00:00

Feb 23 00:00

Mar

Mar 09 00:00

Mar 16 00:00

Mar 23 00:00

Mar 30 00:00

Apr 13 00:00

Apr

Apr20 00:00

Apr 27 00:00Feb 19 13:00

Usa

ge (k

W)

Date/Time

150.0

100.0

50.0

0

-50.0

Tem

pera

ture

(F)

May 11 00:00

May 18 00:00

May 25 00:00

Jun

Jun 08 00:00

Jun 15 00:00

Jun 22 00:00May

Jun 29 00:00

Page 6: TO ACTION - Orbit MDM MDM.pdf · 2018-03-27 · Scott Schlesinger, senior VP at Capgemini, said in December 2013: “There’s no doubt that companies’ pursuits of big data initiatives

Reporting

Capturing data and storing data are standard features of the Orbit MDM system. However, the end result of meter data management is providing actionable information. Data is received in mostly raw form that, until recently, typically required a data scientist or other highly involved subject matter expert to interpret. The result of that interpretation was no longer data but INFORMATION.

Orbit MDM provides a structured method of receiving data and transforming that data into information. Through the use of modern graphics and visualizations along with occasional algorithms, meter data is displayed as information. The mandatory need for a data scientist or SME is no longer a premise with the Orbit MDM system.

From the initial dashboard display, Orbit MDM is arranged in a flexible way to provide easy access to meter data and baseline analytical information. Functionality of the Orbit MDM system is built around graphics and visualization employing the use of live elements being displayed. These live elements are not just a pretty picture but are also active. With a mouse-over or click, further information about that element is displayed through a process known as “drilling down.”

All graphics and visualizations of the Orbit MDM system are available for output in numerous formats from CSV to EXCEL to flat-files and other popular formats.

Functional Layouts

Informational views are arranged in the typical department style of a utility. From customer support to engineering departments, Orbit MDM displays these selectable operational choices consistently across all display screens. Conveniently arranged department headings are supported with drop-down selectable elements appropriate for that specific department. No more searching for what you are looking for!

Sequencing Tab

Information that is appropriate to the time of day, range of time, or

Data, Data and More Data

Data is everywhere. Today there are over 4.9 billion devices attached to transceivable devices providing it to us non-stop, 24 hours every day throughout the year. The digital universe will grow from 3.2 zettabytes today to 40 zettabytes in only six years (one zettabyte is roughly a billion terabytes). The number of devices is expected to grow to over 25 billion in 2020 with many magnitudes of growth expected in the energy industry. Talk about ‘BIG data’!

How do you define big data? And what does it mean to your organization? Scott Schlesinger, senior VP at Capgemini, said in December 2013: “There’s no doubt that companies’ pursuits of big data initiatives have the best intentions to improve operational decision making across the enterprise. That being said, companies shouldn’t get stuck on the term ‘big data.’ The true initiative and what they ultimately need to be concerned with is how they’re implementing better data management practices that account for the variety and complexity of the data being acquired for analysis.”

Data is now realized as an asset. No longer just an IT asset, but an asset for the entire enterprise. Financial, operations, customer support, engineering, and marketing departments are all provided with data reaching every aspect of an organization.

In the energy industry, the meter is the initial collection point of data that drives utilities of all types; electric, water, gas and other services measure their effectiveness and revenue through one device that is the pulse of utility business – the METER.

Data explosion in the utilities industry: The number of connected devices is growing exponentially

compound annual growth rate, 2010-2015.

Cost and pricing pressures are causing changes to the way utilities operate. By 2050, the Electric Power Research Institute estimates that the average electric bill will probably go up about

if the smart grid is deployed.

is the expected increase in the average electric bill if the smart grid is not deployed.

Big data makes a big difference. Organizations using data and analytics are up to

more likely to report they are substantially outperforming their competitors than those who do not use data and analytics.

Increasing consumer expectations and concerns

of surveyed consumers with an opinion expect smart grid technologies will lower total household costs for energy use. But...

of consumers were concerned that erroneous smart meter readings would result in overcharges.

Data is emerging as the world’s newest resource for competitive advantage

Statistics from Transforming Energy and Utilities through Big Data & Analytics by Anders Quitzau, IBM Executive

Meter Data Management

period is critical to customer support as well as other departments. Orbit MDM provides a tab that permits a choice of some typical periods as well as custom time and range periods to be entered. After this selection is made, all information displayed is relative to that specific time or range. This sequence tab is always available and presented on the display graphic, so it can be easily changed if needed. In many instances, if a range of weeks is

selected, a further on-screen selection can be highlighted and even more discrete information is made available to the user.

Department Relativity

The drop-down choices for each department are relative to the information typically requested by that department. This information can be very valuable for customer support incidents, engineering concerns or other management-type queries.

This organization and presentation enables anyone in your enterprise to navigate the data efficiently. It also allows for a more effective business strategy and increased departmental communications. The benefit is immeasurable and the capability to access and understand the information at hand is foundational to running an effective, data-driven smart utility.

The benefits :• More effective problem solving• Group-think problem solving, leading to more creative

solutions• More engaged personnel and improved morale• Greater adoption and ownership, through involvement• More efficient and easier transitions.

Today volumes of data support the ability to discover information and permit the conversion of that data into KNOWLEDGE. This knowledge reflects the information from the data captured and is now readily available for rate studies, transformer and meter evaluations, new pricing methods and more. Knowing your customer better, the specifics of departmental data, and data that can be transformed from descriptive or diagnostic data into actionable data is the overall benefit of Orbit Meter Data Management.

Most companies estimate they’re analyzing a mere 12% of the data they have, according to a recent study by Forrester Research. These firms might be missing out on data-driven insights hidden inside the 88% of data they’re ignoring. A lack of analytics tools and “repressive” data silos are two reasons companies ignore a vast majority of their own data, says Forrester, as well as the simple fact that it’s often hard to know which information is valuable and which is best left ignored.

At Central Service Association, we are proud to provide a tool for maximizing the use of data to help turn your utility into the energy enterprise of today and provide for a positive future for years to come.

... TO ACTION

CentralServiceAssociation

While many vendors are offering base products that offer simple data storage and reading validation, our members challenged us to offer a complete MDM and MDA solution at an affordable price. The Orbit Meter Data Management system meets that challenge, providing simply the best value on the market.

The base Orbit MDM offers data storage for interval meter readings from a wide array of AMI

vendors. It also offers reading validation, editing and estimating for anomalies like missed and out-of-range readings. The base system also provides billing determinants, including time-of-use and coincident peak information to Orbit Customer Management and Billing for accurate billing. A full range of screen and printed reports are also included to assist the utility.

Information Technology that

revolves around you

mdm

meter data management system

February 1, 2015 - June 30, 2015

Bliknks Count Report

Custom Query Report

Daily Substation Report

Data Mining

Daily Reads Summary

Active Meters notReporting MidnightRegisters

Newly Added Meters

Silent Meters

Interactive SystemDemand

Interactive System Usage

Water Consumption Outof Bounds

Interactive System Demand system demand information

Interactive System Demand

Hourly Peak Demand

Hourly Peak Demand Route Revenue Class ALL Substation ALL Feeder ALL Phase ALL Route ALL Billing Cycle ALL

Peak Demand for Feb 19 2015 10:00 - 13,680 kW

Route 0: 44 kW

Route 17: 718 kW

Route 9: 444 kW

Route 1: 426 kW

Route 18: 1,492 kW

Route 10: 976 kW

Route 2: 333 kW

Route 11: 381 kW

Route 3: 490 kW

Route 12: 1,032 kW

Route 4: 724 kW

Route 13: 351 kW

Route 5: 443 kW

Route 14: 737 kW

Route 6: 339 kW

Route 15: 1,036 kW

Route 7: 2,161 kW

Route 16: 945 kW

Route 8: 608 kW

15,000

10,000

5,000

0

Feb 02 00:00

Feb 09 00:00

Feb 16 00:00

Feb 23 00:00

Mar

Mar 09 00:00

Mar 16 00:00

Mar 23 00:00

Mar 30 00:00

Apr 13 00:00

Apr

Apr20 00:00

Apr 27 00:00Feb 19 13:00

Usa

ge (k

W)

Date/Time

150.0

100.0

50.0

0

-50.0

Tem

pera

ture

(F)

May 11 00:00

May 18 00:00

May 25 00:00

Jun

Jun 08 00:00

Jun 15 00:00

Jun 22 00:00May

Jun 29 00:00