Fong Mew Keng, Nurse Manager Pakrisamy Sarojini Devi, Nurse Manager Tan Ai Meng, Assistant Director, Nursing

To evaluate the effectiveness of health education program To address patients’ knowledge gaps, empowering patients towards self-care and self-responsibility in managing their conditions.

Patient Education helps patients better understand and

participate in their care, and make well-informed care decisions.

SingHealth Polyclinics provide health education program taking

into considerations the needs of patients and their families.

Questionnaires to identify patient’s

Knowledge levels and learning outcomes.

To complete questionnaires before

& after the education program

Surveys to capture feedbacks &

comments and overall satisfaction.

Ability to understand their health responsibility

Patient Knowledge levels

The evaluation explored :

•Useful information for the team to review the content and in-depth of the education program to meet the needs of

patients with different knowledge levels.

The outcomes can be used for stratification of education program for patients with different needs and knowledge

levels

A focus group discussion with patients and their families will be useful to address the gaps, and explore those with

different level of needs

For future program, and the necessary support to increase patients’ empowerment towards self-care.

Knowledge gained 97.4% No prior Knowledge

gained Small proportion

High Positive feedbacks

High Satisfaction Rate

Acknowledgement: We like to thank Chief Nurse Stephanie Teo for the support given.