TODAY’S CDOThree Types of CDOs, Their Key Challenges, and

Opportunities for Breakthrough Results

SCOTT RICHARDSON

3 years at Fannie Mae, Chief Data Officer &

Head of Corporate Technology

BACKGROUND

13 years at Capital One, VP of Retail Technology

for Consumer & Small Business Banks

Founder/owner of 2 technology consulting

companies

2

Data Governance

CDO

Data Transformation

CDOBusiness Enablement

CDO

3 TYPES OF CDOs

3

Data Policy &

Compliance

Standard Terms (Business Glossary, Data

Glossary, Logical Data Model,

Enumerations)

Enterprise Data Metrics

(DQ, compliance, etc.)

DATA

GOVERNANCE

CDO

RESPONSIBILITIES

Metadata and Data

Quality Standards &

Monitoring

Regulatory Relations

for Data

Standards for Data

Architecture and

Data Movement

4

Success depends on productive

relationships and senior

management support

DATA GOVERNANCE

CDO

KEY CHALLENGES

Need enforcement capability

when non-compliance is found

Potential reputation risk

associated with data issues

Negotiating Local vs. Enterprise

responsibilities, controls

5

DATA GOVERNANCE CDO

GAME-CHANGERS

Enterprise view

of data quality

6

3rd party data

governance

Driving culture

change

(“Data First” culture)

Partner with CISO on

data leakage, encryption,

NPI data

Self-service data

governance

DATA

TRANSFORMATION

CDO

RESPONSIBILITIES

Build foundational data

infrastructure

Core platforms: ODS, EDW, Data Marts

Batch & Streaming

Structured & Unstructured

Ingestion and Vending

patterns; Data Services

Business Intelligence &

analytic tools transformation

7

DATA

TRANSFORMATION

CDO

KEY CHALLENGES

Transition from batch to near real time, real time,

streaming

Bridging on-premise and cloud infrastructure

Moving to a services/API-based technology

platform

Keeping up with technology changes in

databases, business intelligence/analytics

Being consumed with technology implementation

Creating an effective and fast data

delivery organization

8

DATA TRANSFORMATION CDO

GAME-CHANGERS

Have great

partnerships (CEO,

CIO, COO, CMO,

CDO)

Implement fit-for-purpose

data solutions

Have a well-defined data

strategy that gives

direction to your work

Partner on Digital

Transformation: Digital

requires streamlined flow

of information end-to-end

Talent management:

ensure your technology

delivery leaders are up to

the task of enterprise-

scale integration and

coordination

9

BUSINESS

ENABLEMENT CDO

RESPONSIBILITIES

Improve Operations with a scientific,

data/metrics-driven, analytic culture

Integrate external data sources

Move forward with advanced

analytics

Align analytics firmly with the

corporate or line of business strategy

10

BUSINESS

ENABLEMENT CDO

KEY CHALLENGES

Process: Traditional vs. modern/ML

statistical modeling process

Infonomics: Measure the value of

your data, the value of insights

Structure: Central vs. Line of

Business analytic capabilities

People: Educating and enabling the 6

analytic personas across the company

Information Consumer

Business or Data Analyst

BI/Analytics Developer

Citizen Data Scientist

Researcher

Expert Data Scientist

11

BUSINESS ENABLEMENT CDO

GAME-CHANGERS

Agreement on

Enterprise vs.

Local data sets

& models

12

Non-Analytic

Enablement:

the API/Platform

Economy

API

Innovation and a

culture of sharing;

implement a

semantic layer

Pave the

on-ramp from

Research to

Production

Move from

dashboards to

predictive,

prescriptive, AI

Most CDO roles

involve aspects

of all three types

Redefine the

CDO role to

achieve the

desired results

A well-defined and

empowered CDO

can be a highly

impactful senior

change leader

Data

Governance

CDO

Data

Transformation

CDO

Business

Enablement

CDO

CONCLUSIONS

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