Student AffairsDivision of

Technology and Students

Leslie Dare, Ed.D.Director, Distance Education & Technology ServicesDivision of Student AffairsNC State University

NCCEOP Annual ConferenceAsheville, NC

November 8, 2005

Overview of Technology: SA Perspective

•Five Arenas of The Technological Environment •Student Services & Programs•Other Issues•Recommendations for Student Affairs Administrators

Arenas of the Technology Environment

1. Information Dissemination • World Wide Web• CD-ROM• Campus Cable

2. Transactional Interaction • eBilling• Course Registration• Housing sign up• Creating appointments for career counseling  • “Smart cards” for building and services access

Arenas of the Technology Environment

3. Communication • Email• Instant Messaging• Video Conferencing

4. Entertainment • Music and movie downloads from the Internet

(can be illegal; eats up bandwidth)• Gaming

(Online; Xbox, Playstation)

Arenas of the Technology Environment

5. Education • Learning Management Systems

(WebCT, Blackboard, WebAssign)• Satellite• Video• Cable

Engstrom, C.M., & Kruger, K.W. (1997) Using technology to promote student learning: Opportunities for today and tomorrow. New Directions for Student Services Series #78. San Francisco: Jossey Bass.

Student Services & Programs

1. Student Expectations • Digital versions of all services• Availability - 24/7 – “Right Here, Right Now”

2. Challenges • Know-How• Resources• Keeping Up

Other Issues

1. Technology Fluency (aka “computer literacy”)• For Students• For Student Affairs staff

2. Legal & Ethical Issues• Copyright• Harassment• Plagiarism• Security/Privacy

Other Issues

3. Distance Education• Growing exponentially overall• Growing 11% annually at NC State• How use technology to serve this population • Fee issues related to technology

4. Accessibility• Students with disabilities   • Access to resources: broadband Internet connections;

special software for courses, services

Recommendations

1. Designate “technology leadership” as a responsibility for someone in the local organization (position or hat)

2. Participate in organization-wide technology planning and initiatives (committee representation)

3. Engage in deliberate technology planning (including budgeting and assessment)

Recommendations

4. Recruit staff at all levels invested in using technology5. Embrace some basic technology principles, such as:

• Technology should be used as a tool, and not just for the sake of using it

• Equitable access to technology resources and training should be provided to all staff;

• Digital interactions should complement but not replace personal interactions with students

6. Improve your own “Tech IQ” and comfort level

1. Mozilla Firefox2. RSS 3. Blogging4. Podcasting5. Flash Drives6. Multipurpose Mobile Devices (cell/pda/mp3)7. Wi-Fi8. Bluetooth9. Voice-Over-Internet Protocol (VOIP)10. Instant Messaging

http://studentaffairs.com/ejournal/Fall_2005/TenTechnologies.html

Top Ten Technology Resources to Watch & Learn

1. Sony PSP (video game console)2. Samsung MM-A80 (cell phone)3. Archos PocketMedia Assistant PMA430 (portable video player)4. Logitech Harmony 880 (universal remote)5. PalmOne LifeDrive (handheld)6. Canon Digital Rebel XT (digital camera)7. Samsung YEPP-YP T7Z (portable audio)8. Apple iPod Mini (portable audio)9. Motorola Razr V3 (cellphone)10. PalmOne Treo 650 (smartphone)

http://reviews-zdnet.com.com/Top_gadgets/4520-8900_16-1008327-1.html?tag=fs

Top Ten Gadgets (by ZDNet – May 25, 2005)