Together we care

Case studies shown are representative of stories held within our files.

Names have been changed to respect the privacy of carers and their families.

Registered in Scotland. Registered Charity No. SCO15975.

Company No. 125046. Registered Office: 7 West George Street,

Glasgow G2 1BA

Photo: Hannah Hills – pictures of HRH on the front cover and page 1 and

Care 21 picture on page 12.

Thank you to all the organisations

and individuals who have supported

us this year. Your generosity has

enabled us to help and support

thousands of carers throughout

the UK.

FRIENDS OF THE TRUST

Midlands Committee

North West Advisory Board

Scotland Campaign Board

Wales Advisory Board

Thanks to Sir Bernard Zissman,

Chair of the Midlands Committee

who retired this year after six years

of service.

OTHER SUPPORTERS

Ancient Order of Foresters Friendly

Society

Barclays Bank plc

BBC Children in Need

Big Lottery Fund Scotland

City Holdings

Comic Relief

Cyril Dennis

David Gabbay

Four Acre Trust

GlaxoSmithKline

Goldman Sachs International Ltd

HBOS

James M Mara

John Zochonis

Johnston Carmichael

Jolomo Ltd

Legal and General plc

Lloyds TSB Foundation

(North East)

Lloyds TSB Foundation

for England & Wales

Lloyds TSB Foundation

for Scotland

Macdonald Hotels plc

Malcolm Ozin

Michael Stone

Northern Rock Foundation

Norwich Union

R B Farquhar Holdings Ltd

Raymond and Caroline Mould

Reuben Brothers Foundation

Richard and Janet Desmond

Signet plc

Simplyhealth

Stephen James

The Accenture Foundation

The Balcombe Trust

The Baxter International Foundation

The Department for Skills

and Education

Every day more and more people in the UK face the demands ofcaring for a family member or friend.

Caring can cause isolation and financial, emotional and healthproblems.

We exist to help unpaid carers of all ages by providing access toinformation, advice and support services. We also campaign to bringabout change in both policy and attitudes towards carers’ issues.

The Gloag Foundation

The Henry Smith Charity

The Mercers’ Charitable

Foundation

The Moffat Charitable Trust

The Morgan Foundation

The TJH Foundation

The True Colours Trust

Trevor Pears

Tulloch Ltd

Welsh Assembly Government

Wickes Aid

Yorkshire Building Society

Zurich Financial Services

We are enormously grateful

for every donation, regretfully

we only have space to

acknowledge donations of

£10,000 or more.

GIFT IN KIND

Marsh Ltd

Pricewaterhouse Coopers LLP

Pontin’s

Supporting the UK’sunpaid family carersAnnual Review 2005 – 2006

PRESIDENTHer Royal Highness The Princess Royal

VICE PRESIDENTS

The Rt. Hon The Lord Mackay of Clashfern Pam Ferris

Trevor Hemmings John Paterson

Baroness Pitkeathley OBE Lord Vallance of Tummel

Dame Gillian Wagner Ian White CBE

Philip Wroughton JP

MEMBERS OF THE COMMITTEE OF TRUSTEES

Mick Newmarch Chairman, Chairman of Finance and General

Purposes Committee and Nominations Committee

Des Benjamin Deputy Chairman, Chairman of Remuneration

Committee, Member of Policy and Development

Committee, Member of Audit Committee

Elisabeth Buggins Member of Policy and Development Committee

Andrew Cozens CBE Member of Audit Committee

John Jesky Treasurer, Member of Finance and General Purposes

Committee, Chairman of Audit Committee

Christine Macdonald

Ian White CBE Chairman of Policy and Development Committee

Andrew Robertson OBE LLB Appointed 18 May 2006, Member of Finance and

General Purpose Committee

Martin Gorham OBE resigned 1 January 2006, Bill Cockburn CBE TD,

Ann Gloag OBE and Hamish Ritchie resigned 7 July 2005

SECRETARY Andrew Robertson (To 18 May 2006),Mark Ewing (From 18 May 2006)

CHIEF EXECUTIVE Shan Nicholas

AUDITORS SOLICITORS BANKERSPricewaterhouse Coopers LLP T C Young Clydesdale Bank plc

Southwark Towers 7 West George Street 30 St Vincent Place

32 London Bridge Street Glasgow G2 1BA Glasgow G1 2HP

London SE1 9SY

The Co-operative Bank9 Prescot Street, London E1 8BE

Registered charity number SCO15975. Registered company number 125046.

A company limited by guarantee.

REGISTEREDOFFICE7 West George Street

Glasgow G2 1BA

HEAD OFFICE142 Minories

London EC3N 1LB

Tel: 0207 480 7788

Fax: 0207 481 4729

MIDLANDSc/o Coventry Carers’

Centre

3 City Arcade

Coventry CV1 2HX

Tel: 02476 222662

NORTHERNOFFICESuite 6,

Oak House

High Street

Chorley PR7 1DW

Tel: 01257 234 070

Fax: 01257 234 105

SCOTLAND OFFICECharles Oakley House

3rd Floor

125 West

Regent Street

Glasgow G2 2SD

Tel: 0141 221 5066

Fax: 0141 221 4623

WALES OFFICE104 Mansel Street

Swansea

SA1 5UE

Tel: 01792 472908

carers.orgyoungcarers.net

Page 17 Page 18 Page 19

Highland Carers’ Project

Highland Carers’ Project, based

in Inverness and helping carers

all over the Highlands and the

Western Isles, celebrated its

tenth anniversary by launching a

new telephone counselling

service. At their annual

conference in September, the

Deputy Minister for Health and

Community Care launched the

Scottish Executive’s major new

report on carers, ‘Care 21: The

Future of Unpaid Carers in

Scotland’.

Glasgow East End Carers’Centre

Established in 1993, Glasgow

East End Carers’ Centre provides

over 1,700 hours of home based

respite support to carers every

week, as well as person centred

support for carers of all ages.

Their coaching service, piloted

for carers over 60, has proved

so successful in helping carers

to cope with the emotional

stress of their day-to-day caring

role that it has been continued

and made available to carers in

other age groups.

Solihull Carers’ Centre

Solihull Carers’ Centre won a

GlaxoSmithKline Impact award

for their projects and services

that helped carers look after

their own health. The ‘Outdoor’

programme that gives carers a

break from everyday caring and

includes a free body ‘MOT’

particularly impressed the judges.

Sefton Carers’ Centre

Having recently become a

beacon site for service delivery

to carers, Sefton Carers’ Centre

is embarking on a new project

to truly give carers a break and

a treat. They are launching a

four star boutique hotel in

Southport. The vision is to

create somewhere that will

pamper carers in a hotel

dedicated to them. Apart from

managers, everyone else

employed there would be carers

training to return to work.

Cumbria Carers’ Centres

Cumbria Carers’ Centres held

a Seminar – ‘Right place, Right

time…’ in Carlisle in April 2005.

HRH The Princess Royal

addressed carers and

professionals from across

the region and attended

workshops to discuss ways to

influence the health agenda in

supporting carers.

FINANCIAL INFORMATION

HRH The Princess Royal

addressed over 150 carers,

former carers and those

working with and for carers at

the Lancashire Carers Forum

Conference, Chorley. By

attending Her Royal Highness

highlighted local carers’ issues

and the work of the Lancashire

Carers’ Forum.

The West Lancs Carers’ Centre

was shortlisted for a

Community Care Award this

year. With over 400 applicants,

West Lancs was in the top

three. Their work focuses on

older carers of people with

learning disabilities and

provides a comprehensive,

strategic, practical approach to

supporting families and unpaid

carers over the age of 65, who

are looking after adults with

learning disabilities.

Success stories

Trustees Statement

The financial information presented

does not comprise the statutory

financial statements of The Princess

Royal Trust for Carers for the

financial year ended 31 March 2006

approved on the 10th July 2006, but

represents extracts from them.

These extracts cannot be expected

to provide as full an understanding

of the financial performance,

financial position and financing and

investing activities of the company

as the complete Annual Report.

The statutory financial statements

have been delivered to the Registrar

of Companies and the auditors have

reported on them; their report was

unqualified.

The complete Annual Report,

including auditors’ report, can be

obtained free of charge, on request

from The Trust’s Director of Finance

and Administration, 142 Minories,

London, EC3N 1LB. The accounts

are also available on The Trust’s

website carers.org.

Mick Newmarch, Chairman on

behalf of the Board, 10th July 2006

Auditors Statement

In our opinion this summarised

financial statement is consistent with

the full financial statement for the

year ended 31 March 2006.

Pricewaterhouse Coopers LLP

Restricted Unrestricted Total TotalFunds Funds 2006 20052006 2006 (Restated)

£ £ £ £Incoming ResourcesVoluntary Income 1,782,820 1,698,223 3,481,043 3,046,793

Activities for Generating Funds - Events 203,219 338,642 541,861 495,522

Activities for Generating Funds - Trading – 17,185 17,185 13,992

Investment Income 90,235 6,217 96,452 96,599

Total incoming resources 2,076,274 2,060,267 4,136,541 3,652,906

Resources expendedCost of Generating Voluntary Income 88,977 842,778 931,755 869,055

Cost of Generating Events Income 17,886 136,269 154,155 143,781

Cost of Generating Trading Income – 8,916 8,916 1,078

106,863 987,963 1,094,826 1,013,914

Net income available for charitable activities 1,969,411 1,072,304 3,041,715 2,638,992

Costs of charitable activitiesReaching and Supporting More Carers 1,876,174 286,877 2,163,051 1,828,030

Delivering High Quality Services 255,385 266,982 522,367 456,364

Influencing Policy and Practice 159,270 256,965 416,235 363,642

2,290,829 810,824 3,101,653 2,648,036

Governance costs 5,112 42,634 47,746 41,265

Total resources expended 2,402,804 1,841,421 4,244,225 3,703,215

Net movement before recognitionof gains and losses (326,530) 218,846 (107,684) (50,309)

Unrealised gain/(loss) on investments – 6,231 6,231 (1,001)

Total Funds brought forward, restated 1,817,903 305,819 2,123,722 2,175,032

Total Funds carried forward 1,491,373 530,896 2,022,269 2,123,722

Working together across Lancashire

Consolidated Statement of FinancialActivities for the year ended 31 March 2006

Chair &Chief Executive2005-6 was a year ofconsolidation for The Trustto make sure we were able tomeet the challenges ahead.Perhaps the biggest change was

the creation of a separate Policy

team. This left our Operations

team free to focus on providing

Network support and quality.

Partnerships

After several highly productive

years, our excellent partnership

with the Royal College of

Psychiatrists came to an end this

year. Our work on the ‘Partners in

Care’ campaign produced various

useful information leaflets for

carers and psychiatrists as well as

creating a training module for

trainee psychiatrists. Following

on from this campaign we will

be forming a new two year

partnership with the Royal

College of General Practitioners.

New arrivals

We are all looking forward to our

new Director of Policy joining

us in the new financial year.

This vital addition to the team

coincides with the start of a

number of exciting partnerships.

NHS Direct are working with us

to produce a new procedure

Page 2

This last year has been verysuccessful for The PrincessRoyal Trust for Carers; thepartnerships we have formedand the new Carers’ Centreinitiatives mean that we arehelping even more carersacross the UK.

With an ageing population, more

people are going to have

to face up to the challenge of

caring. Young people will

continue to face caring roles

as they deal with ill or disabled

parents and relatives. More

families are going to be left to

pick up the pieces and we want

to be ready for the future and to

tackle these problems head on.

The Trust can only continue to

meet this challenge with the

continued commitment of

individuals, companies,

foundations and groups.

I would like to thank everyone

who has been involved with

The Trust this year and I hope

you will continue to support us

next year and into the future.

Her Royal HighnessThe Princess Royal

The situationwe must face

Page 1

INTRODUCTIONS

which will help them refer carers

on to support Networks.

We will continue to work with the

Government to ensure carers

enjoy better support and that our

Network is equipped to continue

their excellent work.

Finances

During the financial year to

31 March 2006, our total income

increased by 13% to £4.1 million.

Our unrestricted reserves now

stand at 3.5 months’ unrestricted

expenditure. We are still below

the level of six months’ reserves

proposed by the Trustees as the

target level, but our present level

certainly shows a significant

improvement. At the close of the

financial year our total reserves

stood at £2.02 million, of which

£1.49 million is restricted for

future support projects.

While The Princess Royal Trust

for Carers itself receives little

statutory funding, the 129 Carers’

Centres within the Network

receive substantial statutory

funding for carers’ support work

which totals £35 million and

employs an estimated 1,500 staff

and 2,300 volunteers.

Shan NicholasChief Executive

Mick NewmarchChairman

My input that he was still unwell

was ignored and he was sent

back to me at two hour’s notice.

At home, my son needed

feeding, instructions to wash and

to change his clothes. He talked

incessantly of world events and

how he had influenced them.

Outsiders were shocked that

I was coping on my own but their

concern was no help to me.

Other people annoyed me by

suggesting I should try different

things. Lack of sleep made me

impatient and although I tried

to keep a calm front, my body

betrayed me. My eyebrows

twitched, my speech fragmented

and I had palpitations. Needless

to say my work was suffering.

The Centre saved my life

I’d never heard of a Carers’

Centre, but saw a leaflet about

my local service. It was a life

saver. They evaluated my son’s

mental state with a practical,

knowledgeable person who had

worked in a mental health ward.

She reported my son’s symptoms

to the hospital team, thereby

protecting me from his potential

anger at breaching his trust.

Very soon, my son was receiving

the treatment he needed and

I could begin to rebuild my life

without the stress and heartache

of watching my son suffer. Words

cannot express just how grateful

I am towards my local Carers’

Centre and The Trust.

Names and photos of our case studies havebeen changed to protect their privacy. Page 4

“Throughout my life, I’ve had to

take on a number of different

roles. Some were the job of any

busy mum – looking after my

children and supporting my

husband. But I also had to take

on a wider caring role for other

members of my family. I had to

care for my dying parents, one

of whom suffered with advanced

Parkinson’s. I also had to pay

regular visits to my only other

relative who was getting frail.

However the biggest challenge

I faced was trying my best to help

my son fight for his sanity. This

stands in a class of its own and

has been the most difficult by far.

My son became mentally

unrecognisable very quickly.

He was clearly deranged and

refused treatment. The voices

were closing in on him fast and he

even turned against me. ‘What

was my problem?’ ‘Was I part of

the plot against him?’ I had no

idea who I should ask for help and

despite a number of phone calls,

I still had no clear way forward.

Eventually I had an excuse to take

him to our GP. She was splendid

and just a few hours later,

a doctor with a social worker

arrived at my home.They also

wanted the police to be there

although I feared this would be

a disaster for someone suffering

with paranoia. However they

kept a discreet distance and

10 minutes later an ambulance

took us to hospital. Once he had

been admitted, I allowed myself

to cry. I was tired but so relieved.

When the 28-day Section ended,

my son’s consultant didn’t have

the support of the second

Psychiatrist for a Section 3.

Who we arehelping

Page 3

CASE STUDY

Janet cares for herson who is 6’2” andstrongly built

The Princess Royal Trust for Carers exists to

offer help to the six million carers in the UK

– people like Janet...

The biggest challenge I faced

was trying my best to help my

son fight for his sanity

Page 6

There are 175,000young carers in theUK and they alldeserve support and the chance fora ‘normal’ life

Reach morecarers

Page 5

OUR ACHIEVEMENTS l 2005 – 2006

� We needed to establish an office in Wales, new regional officesin the Midlands and North East and incorporate 10 new Carers’Centres into the Network

We set up three new offices with development staff, based in

Swansea, Coventry and Sunderland. These offices will enable us to

better support our expanding Network, to which we welcomed seven

new Carers’ Centres this year.

� We wanted to extend the reach of our online services to evenmore carers and professionals

Thanks to funding from Signet plc, we were able to redesign our main

website carers.org, create links with other sites, improve search engineoptimisation and carry out some simple marketing. Not only

has this resulted in an increase in the number of registered users by

over 1,000 to a current figure of 5,750, but the site was also shortlisted

for a CIPR Excellence award.

We were also able to meet our first year operation target of 1,000 users

on our website for young carers, youngcarers.netBy the end of the financial year, that number had increased to 1,341

users. The Trust is extremely grateful to the Pears Foundation who have

provided us with significant funds over the last three years for the

development and operation of this site.

Legal and General also helped us in

our efforts to reach a whole new

online audience. Their support

funded the development of

a targeted ‘microsite’ aimed at

health professionals. The site

went live in June 2006.

� We looked to maintain andstrengthen our position as thelead support agency to youngcarers in the UK

In 2005 The Trust’s Carers’

Centres ran 81 different projects

for young carers across the UK.

In Scotland alone we supported

57 projects, 26 of which were

delivered by our Network.

� We wanted to maintain our vital programme of grants to Carers’ Centres and individual carers

Since many family carers face financial difficulties, the chance to apply

for a grant to help cover the costs of a new washing machine,

an educational course or even a short break, can make an enormous

difference to carers’ lives. We were able to provide individual grants

to family carers and development funding to Carers’ Centres,

totalling £860,000.

We were also delighted to be chosen by Comic Relief to distribute

£1 million under the Young Carers’ Grant Programme.

The money will be distributed over the next three years to help

especially vulnerable and hard to reach young carers.

Our work in WalesAs a result of a three year commitment from the Welsh

Assembly Government, The Trust will be able to offer more

support to carers’ services and carers in Wales. With the

Assembly’s support, a new Welsh office has been established

in Swansea and, during the year, further resources have been

secured for the region from 2006/7 onwards, courtesy of the Big

Lottery Fund in Wales.

Giving carersa breakThanks to Norwich Union,

we were once again able to

provide over 1,200 carers

and their families with a well-

deserved five day break at

Pontin’s in Blackpool.

The Norwich Union Breaks

for Carers is free to carers,

with activities and

entertainment spanning the

week. We are extremely

grateful to Norwich Union,

who are now in their fourth

year of sponsorship.

Our aimReach and supportmore unpaid carersthrough our Network

of Carers’ Centres,

online services and

by piloting and

delivering new

models of service

delivery.

Please continue over...

Page 8Page 7

OUR ACHIEVEMENTS l 2005 – 2006

Objective for 2006/2007

To extend the Network by adding vital new Carers’ Centres to our Network

TargetWe aim to open a minimum of six new Carers’ Centres across the UK

in the next year.

Objective for 2006/2007

We want to further increase the reach and effectiveness of our online services

TargetIn the coming 12 months, we’re seeking to reach a minimum of 8,000

registered users for carers.org and a minimum of 2,000 users

for youngcarers.net

Young Carers’ Fun DaysThree ‘fun’ days out at Pontin’s in North Wales, Southport and

Blackpool were organised for young carers through Carers’ Link,

Salford and Blackpool. It gave young carers from the area the

chance to enjoy a break from their caring role and be a child

again – just for a short while.

They took part in an exciting programme of entertainment which

included party games, meeting the Pontin’s characters and the

opportunity to ride on quad bikes, go clay pigeon shooting, abseil

and try their hand at circus skills.

Mental health workThe Trust’s work in supporting carers who care for people with

mental health problems was significantly boosted by a grant from

the Mercers’ Company.

The two year grant has allowed The Trust to appoint a mental

health development co-ordinator, who will work with the

Network to fully develop a range of services in this area. The

co-ordinator will raise awareness of the issues facing this

particularly vulnerable group of carers.

Fun Days give youngcarers the chance to break out of thecaring routine fora few hours

The Trust worksclosely with carersto understand day-to-day issues

Reach morecarers(continued)

Objective for 2006/2007

We aim to extend our existing models of good practice intoadditional caring environments

TargetWe will continue to evaluate our Trailblazer programme and examine

models of good practice. We will also define exactly how our service

delivery models fit with Government plans.

Objective for 2006/2007

The Trust will increase its media profile with targeted audiences

TargetWe want to develop a far-reaching media campaign which will include

Carers’ Week as well as one other UK wide initiative. We also aim to

increase our profile in areas where we are able to make use of local

communication consultants.

Page 10

Deliveringquality services

OUR ACHIEVEMENTS l 2005 – 2006

Our aimDeliver consistentlyhigh qualitystandards across our own services

and those provided

by others.

� We aimed to introduce ways to ensure we provide a qualityservice across the Network. We wanted all of our Carers’ Centresto implement PQASSO (Practical Quality Assurance System forSmall Organisations) or a recognised quality assurance system

68% of Carers’ Centres implemented PQASSO Level 1, and 83%

implemented other recognised quality assurance systems, including

Kings Fund, ‘How Good Is Your

Service to Carers’ – a guide to

checking quality standards in

carers’ support services,

Community Legal Services and

Investors In People. We also

introduced PQASSO Level 1

within The Trust itself. This was

made possible thanks to the

generosity of the Baxter

International Foundation. Their

support means that quality is

central to the organisation. We

have secured additional funding

from the Big Lottery Fund to

develop our own accredited

Quality Kitemark.

As a mark of the standards

we have attained, three out of

the four nominated Beacon Local Authority sites for supporting carers,

were working with our Network members in Hertfordshire and Sefton

& Sunderland Carers’ Centres.

The first ever Young Carers’ Conference inScotland was addressed by the Deputy Minister forHealth and Community Care and the Deputy Minister for Education,Children and Young People.

A second young carersworkers conference funded bythe Department for Educationand Skills gave delegates fromacross the UK the opportunityto share their experiences witheach other.

Page 9

� We wanted to test a YoungCarers’ Quality Self Assessmentprogramme in selected areas inthe UK

A pilot scheme is currently

underway in Scotland and other

regions in the UK are being

identified as new areas for testing.

Objective for 2006/2007We need to strengthen thequality assurance systems we’veintroduced across the Networkand The Trust

TargetImplement a recognised Quality

Assurance system across all services and progress our work on The

Trust’s Quality Kitemark.

Objective for 2006/2007We will introduce and evaluate our Network Agreement

TargetThrough a process of ‘health checks’ we aim to monitor the agreement

and then roll-out minimum branding requirements for the Network.

Objective for 2006/2007To continue to strengthen the capacity of the Network

TargetIntroduce a programme of training and conferences which can share

relevant information right across the Network.

Sharing good practice has always been a key part of The Trust’s work

with the Network. We’ve already been researching carer support across

Primary Care and this helps us identify and support carers across our

Carers’ Centre Network. Funding from GlaxoSmithKline has also

allowed The Trust to identify examples of best practice across

the Network.

A Training programme for

the Northern Office

involving external trainers

Jan Mellor and Alan Laurie,

drew over 120 attendees to

11 training days. Subjects

ranged from improving staff

supervision to governance

and the role and

responsibilities of Trustees.

A partnership was formed

with Carers UK to deliver

part of the programme

across the Northern

Network.

� We looked to consult andinvolve the entire Network onour future policy development

Representatives from the Networknow sit on The Trust’s Policy & Development Committee.This consultation process will be used for all major initiatives.

Objective for 2006/2007We want to have an influence onpolicy and practice at a nationaland local statutory service level

Target for 2006/2007Apart from strengthening ourGovernment, local statutoryauthority and NHS relationships, we need to establish, evaluate anddevelop a dedicated policyDirectorate within The Trust. Wealso aim to launch a new micrositeaimed at health professionals.

Objective for 2006/2007We are looking to establish partnerships with relevantexternal organisations

TargetAfter completing an evaluation of the final phase of the Primary Careproject we will progress our partnerships with the Royal College ofGPs and NHS Direct in line with our action plans. We will also look toestablish and maintain our Comic Relief Grant programme.

Objective for 2006/2007Finally, we need to ensure that the Network can contribute toThe Trust’s policies and is briefed on key Government initiatives

TargetWe will hold regular policy briefings and consultations whereinformation can be disseminated across the Network.

Page 12

Positivelyinfluence policy

Page 11

OUR ACHIEVEMENTS l 2005 – 2006

Our aimPositively influencepolicy and practicefor the benefit of

carers, working in

partnership with

others.

� We looked to establish positive relationships with key UKgovernment health, community and social care departments

The first step was to establish links with key officials at the Department

of Health. The Trust went on to represent carers on select Government

steering groups such as the Department of Work & Pensions Policy

Forum and the Department of Health – End of Life Programme. We

were also able to add our voice to non-governmental bodies such as

the Social Care Institute for Excellence Partners Council.

We continued our involvement with the Welsh Assembly and Scottish

Executive. As a member of one of the Scottish Executive task forces,

we have been instrumental in the creation of the National Carers’

Organisation in Scotland. This enables The Trust to take a lead role on

carers’ issues within the Scottish Executive.

� We wanted to research and develop new partnershipopportunities for the benefit of carers in the UK

By establishing a joint partnership with the Royal College of GeneralPractitioners, we started a programme to train existing and new GPs oncarers’ issues. We also established a project with NHS Direct toidentify carers in need of support from The Trust.

Simplyhealth Caring AwardsThe Simplyhealth Caring Awards were launched for the second

year. These were created to recognise and celebrate the excellent

work that some GP surgeries are doing around the UK to support

family and unpaid carers. The awards have allowed The Trust to

gather good practice and outstanding methods of carer support,

which can then be communicated to GPs.

In September 2005, the

Scottish Executive launched

a major new report on carers,

'Care 21: The Future of

Unpaid Carers in Scotland’,

based on a survey of 5,000

carers in Scotland. The report

is the first of its kind in Europe

and has major significance

for carers in Scotland.

Alongside carers and carers’

organisations, The Trust

responded positively to the 22

recommendations of Care 21

and is continuing to work with

the Executive to improve

services to carers.

The Trust workshard to ensureaward-winninglevels of goodpractice

Carers presenting a petition regardingCare 21

� We looked to broaden ourTrustee base, refocus our committeestructure and strengthen staffperformance

New Trustees were reviewed by the

Nominations Committee and

appointed in July 2005. Proposed

changes to the Committee structure

were approved in October 2005.

Human Resources policies were also

reviewed and updated. This included

a robust recruitment process and an

improvement to the way staff performance is managed.

Objective for 2006/2007To achieve our budget set for 2006/2007

Target To achieve planned income levels including the establishment of

London and relevant regional fundraising boards. We also aim to

increase the level of unrestricted reserves closer to the target of six

months’ unrestricted expenditure.

Objective for 2006/2007We need to improve our IT to better suit our business needs

TargetComplete our systems review and

agree a new plan.

Objective for 2006/2007To strengthen Governance and ourperformance management

TargetComplete second phase of Board appointments and implement and

strengthen staff training and induction programme.

Page 14

Broaden andstrengthen

Page 13

OUR ACHIEVEMENTS l 2005 – 2006

February 2006Bank of Scotland

Corporate hosted the

Diamond Ball which

raised £1 million for

The Trust.

Our aimBroaden andstrengthen ourresources to sustain

our activities.

� In 2005/2006 a key objective wasto achieve our forecastedfundraising target

We predicted our income to be

around the £3.7 million mark.

Through a series of fundraising events,

direct mail, corporate sponsorship,

trusts, foundations and statutory

sources we raised £4.1 million.

A significant contribution came from a £1 million Comic Relief Grant

for work with young carers over the next three years.

In the same period we secured our first statutory funding for activities

in Scotland. With Mike Rutterford as Chair, we also established a

Scottish Campaign Board. The Board is committed to raising £1 million

from a series of events throughout the coming year.

We also successfully tested a new donor acquisition campaign which

generated new donors and met

targets. This has helped The Trust

both to raise valuable funds from new

audiences and to increase awareness

of our work and carers’ issues.

� We needed to develop a moreintegrated approach to our budgetsand business planning

We achieved alignment between

budget and business planning. This has increased our efficiency and

effectiveness across the Network.

June 2005During the summer of

2005 The Trust raised

an impressive £100,000

amongst the excitement

of the Haydock Races in

the North West.

November 2005Long term supporter

Marion White held her

fifth annual Ladies Lunch

in Glasgow, hosted by

John Amabile, premier

interior designer and

television presenter.

So far, these lunches

have raised a total of

over £100,000.

Macdonald Hotels have raised a staggering £1 million for The Trustto date. Through their ‘Make a Difference’ scheme, everyMacdonald hotel adds a £1 optional donation to guests’ bills.Macdonald Hotels also make available their hotel facilities for TheTrust and Carers’ Centre events.

Autumn 2005The Annual Snow Ball

supported by

international artiste Rick

Guard, raised over

£8,000 for carers in the

North West.

June 2005The first NorthWest Golf daytook place,which willbecome anannual event atIngol Golf Club.

May 2005John LowrieMorrison, one ofScotland’s bestselling artists,and his wife,Maureen, arecarers and theydonated apercentage ofproceeds fromsome of John’sexhibitions.

Page 16Page 15

LOOKING BACK

Our Network of 129Carers’ Centressupports carers of all ages

The Princess Royal Trust for

Carers was founded in Scotland

in 1991 on the initiative of HRH

The Princess Royal. Her Royal

Highness is extremely active in the

charity’s work and has attended

330 events since the charity

began. This includes Carers’

Centres visits, key conferences

and major fundraising events.

Number of Centres

In 1994 the number of Carers’

Centres was 16. These were

in areas as diverse as Sefton

(Liverpool), Aberdeen,

Newry and Mourne (Northern

Ireland), Gwynedd (North

Wales) and London.

Looking back at15 years

carers.org

In 1998 we launched our virtual

Carers’ Centre discussion board

and chat room. Since then we

have extended our online

services to include dedicated

sites for young carers and

professionals. In 2006 carers.orgwas a finalist in the Chartered

Institute of Public Relations

Excellence Awards.

youngcarers.net

The Trust launched the UK’s first

ever website for young carers in

September 2004. Its purpose is

to provide online advice,

information and support. This

service aims to help the

increasing number of young

carers – The Trust believes there

could be around one million in

the UK.

Carers Week

In 1999 we worked in partnership

with the National Carers

Association (now Carers UK),

Crossroads – Caring for Carers

and Contact A Family to organise

Carers Week.

Five years later, and with eight

charities on board, Carers Week

is still raising awareness of carers’

issues and celebrating the

contribution that carers make to

their communities and families.

Policy

The Trust has been instrumental

in pursuing the rights of carers.

Some of the legislation we haveinfluenced includes:

The Carers (Recognition andServices) Act 1995

The Carers and DisabledChildren’s Act 2000

Other policies including theWork & Families Act 2006,Mental Capacity Act 2005 andCare 21 in Scotland to ensurethat carers in the UK continue tobe recognised.

Research

Over the past 15 years we havecommissioned research to createawareness of carers’ issues,including our largest ever UK*consultation where we talked toover 3,000 carers about theGovernment’s National Strategyfor Carers.

Partnerships

Throughout 2004 and 2005, The Trust worked with the RoyalCollege of Psychiatrists with acampaign ‘Partners in Care’aiming at highlighting problemsfaced by carers of people withmental health problems andlearning disabilities.

The Action for Carers and

Employment (ACE) project

investigated ways to overcome

barriers to employment. Today

The Trust continues to work with

the Department for Constitutional

Affairs, regularly attending their

Carers’ Network events.

*Care 21 has 5,000 carers in Scotland.

The internet hasenabled The Trust toreach out and helpmore carers thanever before

We have grown substantially

since then and, 15 years later,

we now reach nearly 290,000

carers through a network of

129 independently managed

Carers’ Centres across the UK.

Funds

Since 1994, we have been able to

establish a number of funds that

help carers including;

The Educational Bursary

Scheme for Carers

Carers’ Relief Fund

Carers’ Break Fund

Young Carers’ Activities Fund

Foresters Young Carers’

Transport Fund