toll-free-brochure.pdf
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8/14/2019 Toll-Free-Brochure.pdf
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BUSINESS SERVICES
Connect better with
Toll Free Solutions.Let customers reach you, round the clock,from anywhere in India.
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Terms and Conditions:
The Flexi-Toll Service is available only with Tata Docomo' post-paid wireless and wireline products. E-mail is a mandatory field. The user ID and password will be mailed
by the service provider to this e-mail ID only. The responsibility of providing an authentic e-mail ID, and subsequently the security of the user ID and password lies with the
service subscriber only. The routing has to be defined by the customer once he receives the user ID and password from the service provider. The customer holds complete
responsibility of defining or changing the Flexi-Toll call termination numbers on IN via the Flexi-Toll website. PIN and IVR based features are not part of the basic Flexi-Toll
Service and hence need to be subscribed separately. Both these features cannot be clubbed with the basic Flexi-Toll features. The Customer has to fill up a separate service
enrollment form and tariff plan for such features. The Flexi-Toll Service (whether Call Local Service or Call Free Service) includes only the following options: Geography,
Time, Condition and Exception List Based Routing. The terms and conditions of the Customer Application Form (CAF) shall apply. This document shall be deemed to form
an integral part of the CAF furnished by the Customer for the telecommunication service provided by the Service Provider.
Why only Tata Docomo Flexi-Toll?
Accessible from all leading operators across India
The service is accessible by all subscribers of all operators across the country. This means no
matter where your customer is or which service provider he has, he will always be able to get in
touch with your company.
Flexibility of base products
The service can be subscribed on any post-paid wireless or wireline product fromTata Docomo. This can ensure faster deployment of the service.
Advanced call routing
Advanced call routing options is one of the unique features of Tata Docomo Flexi-Toll that sets it
apart. You can choose your routing preferences and change them or define them online at any
point.
Geographic/Point of Call Routing
Time of Day/Time Interval Routing
Day of Week/ Year Routing
Percentage Allocation Routing
Condition-Based Routing
Call Area Selection/Tailored Call Coverage
Menu Based Routing
PIN Based Routing
Interactive web interface
Tata Docomo Flexi-Tolls user-friendly web interface manages most aspects of call routing. Also, it
is extremely easy to change/define the routing online, in real time according to
your preference.
Online reports for customers analysis
Keep a tab on the growth of your business and your customers with analysis reports. You can get a
count-based report on allowed or number of calls received. You can even get a count-based recent
call history report.
is a registered trademark of Tata Sons Ltd. The DOCOMO logo is a trademark of NTT DOCOMO, INC. (Japan) in India.