toll-free-brochure.pdf

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  • 8/14/2019 Toll-Free-Brochure.pdf

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    BUSINESS SERVICES

    Connect better with

    Toll Free Solutions.Let customers reach you, round the clock,from anywhere in India.

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    Terms and Conditions:

    The Flexi-Toll Service is available only with Tata Docomo' post-paid wireless and wireline products. E-mail is a mandatory field. The user ID and password will be mailed

    by the service provider to this e-mail ID only. The responsibility of providing an authentic e-mail ID, and subsequently the security of the user ID and password lies with the

    service subscriber only. The routing has to be defined by the customer once he receives the user ID and password from the service provider. The customer holds complete

    responsibility of defining or changing the Flexi-Toll call termination numbers on IN via the Flexi-Toll website. PIN and IVR based features are not part of the basic Flexi-Toll

    Service and hence need to be subscribed separately. Both these features cannot be clubbed with the basic Flexi-Toll features. The Customer has to fill up a separate service

    enrollment form and tariff plan for such features. The Flexi-Toll Service (whether Call Local Service or Call Free Service) includes only the following options: Geography,

    Time, Condition and Exception List Based Routing. The terms and conditions of the Customer Application Form (CAF) shall apply. This document shall be deemed to form

    an integral part of the CAF furnished by the Customer for the telecommunication service provided by the Service Provider.

    Why only Tata Docomo Flexi-Toll?

    Accessible from all leading operators across India

    The service is accessible by all subscribers of all operators across the country. This means no

    matter where your customer is or which service provider he has, he will always be able to get in

    touch with your company.

    Flexibility of base products

    The service can be subscribed on any post-paid wireless or wireline product fromTata Docomo. This can ensure faster deployment of the service.

    Advanced call routing

    Advanced call routing options is one of the unique features of Tata Docomo Flexi-Toll that sets it

    apart. You can choose your routing preferences and change them or define them online at any

    point.

    Geographic/Point of Call Routing

    Time of Day/Time Interval Routing

    Day of Week/ Year Routing

    Percentage Allocation Routing

    Condition-Based Routing

    Call Area Selection/Tailored Call Coverage

    Menu Based Routing

    PIN Based Routing

    Interactive web interface

    Tata Docomo Flexi-Tolls user-friendly web interface manages most aspects of call routing. Also, it

    is extremely easy to change/define the routing online, in real time according to

    your preference.

    Online reports for customers analysis

    Keep a tab on the growth of your business and your customers with analysis reports. You can get a

    count-based report on allowed or number of calls received. You can even get a count-based recent

    call history report.

    is a registered trademark of Tata Sons Ltd. The DOCOMO logo is a trademark of NTT DOCOMO, INC. (Japan) in India.