tomorrow starts here
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#TomorrowStartsHere: Leveraging Social Media Content for EngagementTRANSCRIPT
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Leslie Lau, Cisco Systems @lelau
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http://www.youtube.com/watch?v=BJSjbttGaVM
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The Story Chapter
Social First Chapter
The Strategy Chapter
The Execution Chapter
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Internet of Things 2011
Tomorrow Starts Here 2012
Internet of Everything 2012 >
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http://blogs.cisco.com/news/the-internet-of-things-infographic/
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Our target market was the CXO/BDM – the executives leading their organizations. They
are expected to think big and dream new ideas, leading teams that do the same.
Goal
Measurement
• Drive awareness;
• Demonstrate thought
leadership; and
• Position Cisco as a “partner to
transform your business”
• Increase Share of Voice and Reach in the future
technology space, elevating the conversation from IoT to
IoE
• Increase paid, viral, and organic impressions of thought
leadership content deployed by key executives
• Increase numbers of followers, engagements, views, and
mentions affiliated with executives
• Increase influential mentions of content and number of
social shares, referrals, and engagements by enlisting
the help of employees to advocate on behalf of the
brand, creating evangelists
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Seed. Participation in the conversation through social listening insights
and a deep understanding of the business imperative landscape.
Storytelling commenced with an optimal seeding strategy in FY13.
Grow. Foster connections and grow the spread of ideas and the creation
of new ones through social activations.
Foster. Tell brand stories and incite conversation through those who
participate, influence and advocate.
Lead. Create shareable content that brings the brand to life at scale using
the power of data, forward leaning ideas, and all the things that Cisco
makes possible.
Seed
Lead
Foster
Grow
FY13
FY14
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EX
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content
content sid
ebar/
vis
ualiz
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footer/creative
#CiscoEmp
driven
Launch
Day
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Monday Tuesday Thursday Friday
Wednesday – Live Twitter Stream
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Requires Innovation and Doing Business Differently
Listen and Collect
Data
Social First: Seed,
Lead Be a Storyteller Foster and Grow -
Engage Your
Audience
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“When the Internet emerged just over two decades ago, it changed everything. But what we're about to see makes that pale in comparison,"
John Chambers, Chairman and Chief Executive Officer, Cisco
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Thank you.