top 20 most popular crm software
DESCRIPTION
Top 20 Most Popular Customer Relationship Management Software by Capterra http://www.capterra.com/customer-relationship-management-software/#infographicTRANSCRIPT
Top Customer Relationship
Management (CRM) Software
The Top 20
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The Top 20
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Commence
Pricing Guide
= $0-35 monthly $0-500 one time fee = $35-70 monthly $500-1000 one time fee = $70+ monthly $1000+ one time fee
$ $$
$$$
Social -Facebook: 337,000 -LinkedIn: 259,229 -Twitter: 186,000 -Google+: 19225 -Klout Score: 88
Users: 5,000,000
Customers: 104,000
Vendor Size: 200+ employees Web based Price: $$
Social -Facebook: 28,000 -LinkedIn: 15,966 -Twitter: 3,639 -Google+: 381 -Klout Score: 70
Users: 10,000,000
Customers: 50,000
Vendor Size: 200+ employees Web based Price: $
Vendor Size: 200+ employees Installed, Web based Price: $$
Social -Facebook: 18,142 -LinkedIn: 1,563 -Twitter: 3,566 -Google+: 28 -Klout Score: 51
Users: 6,300,000
Customers: 77,000
Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$$
Social -Facebook: 4,105 -LinkedIn: 411,224 -Twitter: 20,300 -Google+: 17804 -Klout Score: 61
Users: 8,000,000
Customers: 10,000
Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Installed, Web based Price: $$
Social -Facebook: 34,746 -LinkedIn: 41,044 -Twitter: 22,200 -Google+: 643 -Klout Score: 64
Users: 4,000,000
Customers: 40,000
Vendor Size: 51-‐200 employees Installed, Web based Price: $$
Social -Facebook: 1,140 -LinkedIn: 1,379 -Twitter: 2,296 -Google+: 84 -Klout Score: 51
Users: 1,000,000
Customers: 35,000
Vendor Size: 200+ employees Web based Price: $$$
Social -Facebook: 13,000 -LinkedIn: 1,077,396 -Twitter: 14,700 -Google+: 43 -Klout Score: 50
Users: 4,600,000
Customers: 5,000
Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$
Social -Facebook: 4,648 -LinkedIn: 5,899 -Twitter: 10,900 -Google+: 1170 -Klout Score: 62
Users: 1,000,000
Customers: 7,000
From Capterra review: SugarCRM is the best CRM, easy to use, solid and robust, easy to integrate with ERP, VoIP, Jaspersoft and Revolution.
Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$$
Social -Facebook: 53,374 -LinkedIn: 5,379 -Twitter: 29,700 -Google+: 1661 -Klout Score: 74
Users: 73,071
Customers: 21,043
From Capterra review: No other software can do this - It's not just online marketing it's fully integrated marketing software that even gives you a visual campaign builder to boot!
Vendor Size: 51-‐200 employees Web based Price: $
Social -Facebook: 3,413 -LinkedIn: 1,055 -Twitter: 7,357 -Google+: 9 -Klout Score: 50
Users: 70,000
Customers: 40,000
Vendor Size: 200+ employees Web based Price: $$
Social -Facebook: 1,028 -LinkedIn: 31,979 -Twitter: 3,301 -Google+:217 -Klout Score: 55
Users: 742,000
Customers: 14,000
Vendor Size: 1-‐50 employees Capterra Ra?ng: ★★★★★ Web based Price: $$
Social -Facebook: 712 -LinkedIn: 52 -Twitter: 523 -Google+: 91 -Klout Score: 41
Users: 80,000
Customers: 8,000
From Capterra review: Commence is hands down the very best CRM solution on the market for small-to-medium sized businesses.
Commence
Vendor Size: 200+ employees Installed, Web based Price: $$$
Social -Facebook: 219 -LinkedIn: 206 -Twitter: 249 -Google+: 69 -Klout Score: 40
Users: 450,000
Customers: 5,500
Vendor Size: 200+ employees Capterra Ra?ng: ★★★★★ Web based Price: $$
Social -Facebook: 2,816 -LinkedIn: 162 -Twitter: 5,127 -Google+: 2 -Klout Score: 22
Users: 95,000
Customers: 5,800
From Capterra review: The best thing about going with Salesboom.com CRM was the after sale training and support.
Vendor Size: 51-‐200 employees Web based Price: $$
Social -Facebook: 166 -LinkedIn: 104 -Twitter: 1,145 -Google+: 12 -Klout Score: 37
Users: 1,000,000
Customers: 2,000
Vendor Size: 200+ employees Installed, Web based Price: $$
Social -Facebook: 1,036 -LinkedIn: 702 -Twitter: 680 -Google+: 119 -Klout Score: 41
Users: 170,000
Customers: 1,500
Vendor Size: 1-‐50 employees Capterra Ra?ng: ★★★★★ Web based Price: $$
Social -Facebook: 4,909 -LinkedIn: 153 -Twitter: 5,833 -Google+: 18 -Klout Score: 48
Users: 20,000
Customers: 4,000
From Capterra review: I am totally sold on SalesNexus and can not imagine my business without it now. It is changing everything for us.
Vendor Size: 1-‐50 employees Web based Price: $
Social -Facebook: 78 -LinkedIn: 202 -Twitter: 621 -Google+: 0 -Klout Score: 25
Users: 50,000
Customers: 5,000
Vendor Size: 1-‐50 employees Web based Price: $
Social -Facebook: 2,118 -LinkedIn: 940 -Twitter: 10,400 -Google+: 1746 -Klout Score: 66
Users: 49,000
Customers: 1,200
Vendor Size: 1-‐50 employees Web based Price: $$
Social -Facebook: 36 -LinkedIn: 67 -Twitter: 495 -Google+: 7 -Klout Score: 45
Users: 5,653
Customers: 4,565
THE TOP 5 By Total Customers
Salesforce
Swiftpage
Zoho
Microsoft Dynamics
Apptivo
104 k
77 k
50 k
40 k
40 k
THE TOP 5 By Total Users
Zoho
SAP
Swiftpage
Salesforce
Oracle
10 m
8 m
6.3 m
5 m
4.6 m
THE TOP 5 By Social Media Followers
Salesforce Infusionsoft Microsoft SAP Oracle
186 k 29.7 k 22.2 k 20.3 k 14.7 k
Salesforce Infusionsoft Microsoft Zoho Swiftpage 337 k 53.4 k 34.7 k 28 k 18.1 k
Oracle SAP Salesforce Microsoft Sage
1.08 k 411 k 259 k 41 k 32 k
Dynamics
Dynamics
Dynamics