top 5 ways to increase lead conversion
DESCRIPTION
A quick tutorial on how to improve your insurance lead conversion, from setting up sales tracking systems to knowing when and how frequently to contact a consumer looking for insurance. These tactics have been proven to increase lead conversion with our clients. If you like what you see check out our blog for more informative material on growing your insurance business - www.quotewizard.com/blogTRANSCRIPT
Top 5 Ways to Increase Lead Conversion
Grow Your Agency One Lead at a Time
Why Internet Leads?
• Consumers increasingly using the internet to research and purchase from vendors
• Proven ability to outperform alternative marketing options
• Consistent lead supply creates steady business growth
• Targeted, measureable consumers
The Marketing Industry is changing quickly.
It is estimated that over 85%* of insurance consumers start their search online.* http://www.roughnotes.com/rnmagazine/2009/july09/07p060.htm
The Clock Is Ticking
• Leads are 22 times more likely to convert when you make contact within 5 minutes of lead generation
• Nearly 78% of prospects convert with the company that contacted them first
The Clock Is Ticking
Steps for Success
1. Prioritize. Make new leads a top priority.
2. Automate. Use an auto-responder to immediately send a welcome email to new leads that enter your system.
3. Control. Turn off your lead flow when you’re not available.
Be Persistent
• It takes an average of five (5) attempts to contact a lead
• 40% of quality leads will close with long-term follow up
• Up to 70% of leads are long term in nature
Be Persistent
Steps for Success
1. Your first goal is first contact. The average is five; but you should continue trying at least a dozen times.
2. A lead nurturing program. Guide them to a buying decision — and ensure that you’re nearby when they’re ready to buy.
3. Schedule future “pends”. It helps to build trust, while keeping you connected with a genuine prospect.
The Road Less Traveled
• Consumers don’t necessarily shop during the regular business workday. Most consumers work 9 to 5 and often need to wait until after hours or the weekend to shop.
• This disconnect is a great
opportunity for agents willing to work flexible hours.
• In fact, we’ve found that leads generated on the weekends are 26% more likely to convert.
The Road Less Traveled
Steps for Success
1. Flexible schedule. But try adding weekday evening and weekend hours into that schedule.
2. Automated 1st response. This initial email will prepare them for your call and put your contact info in their hands.
3. Look for underserved niches.. A good niche can be your ticket to increased sales.
Understanding your Acquisition Costs
• If you’re focused on your cost per lead instead of your cost per application (CPA), you’re making the biggest mistake in lead management.
• Your cost per application metric gives you the whole picture.
Understanding your Acquisition Costs(Sample data provided as an example for presentation purposes only)
Understanding your Acquisition Costs
Steps for Success:
1. Calculate ROIs and CPAs regularly. Take the time to regularly measure and analyze your lead ROIs and CPAs.
2. Identify your strongest niches. Measure your ROIs and CPAs on different types of leads and various providers
3. Adjust your lead budget. Tweak your budget to put more money toward leads that give you a lower cost per application
Tracking Your Progress
• Increasing your conversion equals FREE money!
• By regularly calculating your ROIs, CPAs and lead conversion rates, you can make on-the-fly tweaks to your lead budget.
• Tracking lead performance can also help you determine which agents should get more leads.
Tracking Your Progress
Steps for Success:1. Lead tracking. Use your insurance
lead management program or develop your own method.
2. Set benchmarks. Determine what your current closing ratios are on the different types of leads you work.
3. Eliminate your weak spots. Expose those underperforming parts of your marketing and sales program and realistically improve them.
How It Works
We spend millions driving in-market consumers to our website.
QuoteWizard helps Agents lower their marketing costs while increasing their sales:
Consumers complete our online quote request.
We match the consumer’s needs to the agent’s targeted lead type.
We provide lead details to you.
You provide a quote and close the business. Everyone is happy.
Who We Are
• QuoteWizard is the largest independent, privately-held insurance lead provider in the United States
• We are based in Seattle, WA and employ over 100 incredibly talented people
• One of the Fastest Growing Companies as recognized by Inc 500, Deloitte Fast 500, and Puget Sound Business Journal
Why QuoteWizard
• Better Experience – Consultative staff you can always reach
• Better Value – Award-winning value & the best return policy
• Better Results – Leads sold a maximum of 4 times, half industry standard