top 50 goal fy 11 in review latin america and east asia al decarvalho v2

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Top 50 Goal FY 11 in Review Latin America and East Asia Al DeCarvalho v2

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Top 50 GoalFY 11 in Review

Latin America and East AsiaAl DeCarvalho

v2

Top Accounts FY 11 vs. FY 10

Account FY 10 FY 11 $ Variance % Variance

Globis University $208,788 $240,633 $31,845 13%

IPADE* $116,010 $100,347 -$15,663 -13%

FGV/EAESP* $100,879 $99,443 -$1,436 -1%

IAE* $96,273 $93,748 -$2,525 -3%

INALDE $90,095 $236,781 $146,686 63%

INCAE $73,236 $104,493 $31,257 30%

ESE & UniAndes $46,179 $60,238 $14,059 23%

Insper $52,772 $36,021 -$16,752 -32%

Totals $784.232 $971,703 $187,471 23%

*FY10 usage year factor

OPPORTUNITIES

Expansion Plans are in Executive Education Programs at 3 to 1 rate

Increase usage/adoption of eproducts by site license customers in MBA…they MUST realize the value/benefit of a site license in order to renew next year

Globis University returned to a growth mode…MBA and Exec Ed programs are expanding..school is very profitable. Be their friend

CHALLENGES

Cases is the only translated product line

Limited number of regional cases in major disciplines: entrepreneurship; HR; finance; etc. Local faculty is starting to write their own—competition.

Technical challenges delivering simulations in FY11…getting those disenchanted faculty back to adopting our simulations.

Spreadsheet reporting for site license customers…painful for everyone/not efficient/risky

WHAT’S WORKING

What Where/How/Why

Don’t try to sell products—relationship based

All schools. Develop relationships/gain their trust. Show interest/be genuine

Developing relationship with Dean/Directors to transition to site license

INCAE; ESE; UTH and IDE—now top accounts

Marketing Brief Cases; PCL Seminars; Webinars for Simulations all popular

Dozens of faculty attended PCL in the USA. Two seminars scheduled for Latin American in FY12

What’s Not Working

Insper – case method schools will not always be our best customer

Internal developed cases; Darden; Pride?

Mass emails Asia and Latin America/ tight anti-spam by schools…faculty hard to reach…

eProduct manual set up No self serve function for enterprise customers on the site

…a good approach…