top 6 sure-fire ways to derail your rca program
TRANSCRIPT
Sure-Fire Ways to Derail Your Root Cause Analysis Program
TOP 6
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These top 6 sure-fire ways to derail your
RCA program will help you identify
your obstacles, and allow you to develop
a plan to overcome them.
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1Don’t use it
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The organization commits to the training, creates an expectation of use but ends up not following
through on commitments.
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It is very frustrating for employees when their expectations are raised
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It is very frustrating for employees when their expectations are raised
but they are not given the time to apply their new skills in the workplace.
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2Don’t support it
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RCA Programs require structures that
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RCA Programs require structures that support the training,
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RCA Programs require structures that support the training, that mentor
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RCA Programs require structures that support the training, that mentor and provide feedback on the journey towards application of excellence.
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Having these structures in place will subsequently define exactly when an
investigation needs to take place.
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Without support for the chosen process the expected outcomes are rarely delivered.
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Without support for the chosen process the expected outcomes are rarely delivered.
EXPECTATION
Infinity Bridge, Stockton-on-Tees, England, United KingdomSource: http://www.tonyworobiec.com/infinity-bridge-stockton
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Without support for the chosen process the expected outcomes are rarely delivered.
EXPECTATION OUTCOME
Infinity Bridge, Stockton-on-Tees, England, United KingdomSource: http://www.tonyworobiec.com/infinity-bridge-stockton
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3Don’t implement solutions
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The requirements for corrective action have not been imposed
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The requirements for corrective action have not been imposed
and therefore the problem event has recurred.
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Why would employees want to facilitate or be involved in RCAs
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when history indicates that nothing happens from the efforts
expended in this pursuit?
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4Only implement soft solutions
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Why are the soft controls implemented instead of
the hard controls?
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Perhaps it’s because soft solutions don’t cost much and can be easily implemented,
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Perhaps it’s because soft solutions don’t cost much and can be easily implemented,
Cheap & easy fix
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Perhaps it’s because soft solutions don’t cost much and can be easily implemented,
creating an image that the organization is actively
doing something about the problem.
Cheap & easy fix
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However there is certainly no guarantee of preventing recurrence of
the problem if only the soft controls are implemented.
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5Continue to blame people
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The easy way out is to point the finger at somebody.
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The easy way out is to point the finger at somebody.
But will knowing who did it,
actually prevent recurrence of the problem?
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You must ask a different question;
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how do we control what people do?
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You can control them,
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You can control them, or more correctly their actions,
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You can control them, or more correctly their actions,
by executing the following:
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Train the staff members.
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Put in the right procedures and protocols.
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Provide clear guidelines into what they can or can’t do.
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Create standard work instructions for everyone to follow and clearly establish the rules that must be adhered to.
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6Don’t measure anything
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When management doesn’t implement or audit a process for completed RCAs
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When management doesn’t implement or audit a process for completed RCAs
it sends a strong message that there is little or no interest in the work that is being done to complete the analysis.
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6Don’t measure anything
Can you identify with some of these obstacles?
1Don’t use it
5Continue to blame people
3Don’t implement solutions
2Don’t support it
4Only implement soft solutions
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Want to learn more about how to set up
your RCA program for success?
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WE CAN HELP
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WE CAN HELP You
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ARMS Reliability can cover all your RCA needs
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ARMS Reliability can cover all your RCA needs
A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.
© ARMS Reliability
ARMS Reliability can cover all your RCA needs
A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.
Customization of training tailored to your industry or company specific problems
© ARMS Reliability
ARMS Reliability can cover all your RCA needs
A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.
RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence
Customization of training tailored to your industry or company specific problems
© ARMS Reliability
ARMS Reliability can cover all your RCA needs
A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.
A range of services available including: RCA Program Audits, Investigation Audits, Program Review & Development, Investigation Services
RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence
Customization of training tailored to your industry or company specific problems
© ARMS Reliability
ARMS Reliability can cover all your RCA needs
A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.
A range of services available including: RCA Program Audits, Investigation Audits, Program Review & Development, Investigation Services
Embedded RCA experts available
RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence
Customization of training tailored to your industry or company specific problems
© ARMS Reliability
ARMS Reliability can cover all your RCA needs
A range of training courses available for: Participants, Managers, Facilitators, and Lead Facilitators.
A range of services available including: RCA Program Audits, Investigation Audits, Program Review & Development, Investigation Services
Integration of RCA training with other initiatives like incident investigation, human factors analysis, six sigma, change management, 8D approach, 5 Whys
Embedded RCA experts available
RealityCharting® software to provide a more efficient review process, increased proficiency, shortened investigation cycle times, and improved stakeholder confidence
Customization of training tailored to your industry or company specific problems
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View our free on-demand webinar to gain insights and tactics on how to ensure your
RCA program delivers value
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LETS START A CONVERSATION
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