top elearning trends in 2017

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© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential. Top eLearning Trends in 2017 Dr. Allen Partridge | Sr. eLearning Evangelist

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Page 1: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Top eLearning Trends in 2017Dr. Allen Partridge | Sr. eLearning Evangelist

Page 2: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

How common are training programs in 2017?

Page 3: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Yes60.7%

No27.1%

We do not, but we will in the next 12-18 months.

12.2%

Do you have a formal training program?

Page 4: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

For which employee groups do you provide training?

Executives0.6%

Supervisors/managers4.6%

Exempt employees3.3%

Non-exempt employees7.7%

All employees83.9%

Page 5: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

What areas do you currently cover in employee training?

Answer Options Response Percent

New hire orientation 85.5%

Sexual harassment 75.0%

Safety/Hazardous materials 65.2%

Emergency procedures 64.0%

Discrimination 63.4%

Respectful workplace 56.9%

Workplace violence 55.3%

Attendance 48.9%

Family Medical Leave Act(FMLA) 37.0%

Fair Labor Standards Act(FLSA) 32.6%

Ergonomics 23.7%

Page 6: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

How is your training delivered?

Page 7: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Answer Options Response Percent

In-person presentation by your staff 80.9%

Print materials 73.0%Video/DVD-based materials 44.6%

Online training provider 41.5%

In-person presentation by experts from outside the company

38.4%

Outside conferences/seminars 34.7%

Telephone/audio seminars 18.0%

Mobile/tablet-based materials 10.6%

What platforms do you use to deliver training?

Page 8: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Yes44.9%

No54.4%

Don't know0.8%

Does your organization have full-time staff dedicated to training?

Page 9: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Do your learners use informal resources?

Page 10: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

What kind of training do you deliver?

Page 11: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

0.00% 10.00% 20.00% 30.00% 40.00% 50.00% 60.00% 70.00% 80.00% 90.00% 100.00%

Management Employees

Which of the following professional development topics are covered in your training for employees and management?

Page 12: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Page 13: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Yes55.5%

No17.3%

Don't know27.2%

Over the next 12-18 months, will employee training increase in importance for your organization?

Page 14: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

0.0% 10.0% 20.0% 30.0% 40.0% 50.0% 60.0% 70.0% 80.0%

Which of the following training topics is most needed in your organization?

Page 15: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0% 67.0%

26.2%

8.7%

19.4% 16.5%

How do you encourage employee engagement in social learning?

Page 16: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

So what methods are trending?

Page 18: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Page 19: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Yes21.5%

No65.8%

We do not, but we will in the next

12-18 months

5.5%

Don’t know7.1%

Does your organization use social learning in its training programs?

Page 20: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Do your employees effectively utilize social learning offerings?

Yes56.4%

No, it is mainly a dis-traction for them

13.6%

No, very few em-ployees

engage in social

learning30.0%

Page 21: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Poll:  Does your organization make use of social learning in its training programs?

YesNoNo, but we will in the next 18 monthsI don’t know

Page 22: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Page 23: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Yes11.3%

No72.4%

We do not, but we will in the next 12-18

months8.8%

Don’t know7.5%

Does your organization make use of gamification in its learning programs?

Page 24: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Gifts, prizes, or cash

Points or scores

Collaboration with other learners

Real-time performance feedback

Storytelling

Progression to different levels

Activity feedBadges

Progress barsOther

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0% What gamification tools do you use?

Page 25: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Very confident14.8%

Somewhat confident

58.7%

Not at all con-fident26.5%

How confident are you that gamification can increase employee engagement in training?

Page 26: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Cookies, Shotguns, Slackers & The Holy Grail

Do It for a reward

I want to do it, so I

will

Do it or you’re fired

I don’t see any

reason to do it

External Internal

Positive

Negative

To learn more about what motivates 21st Century employees, have a look at Daniel Pink’s inspiring Ted Talk about motivation.

Sustainable, long-term

motivation

Page 27: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Purpose MasteryAutonomy

Page 28: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Gamification

Badges

Micro-certificates

Motivation

Page 29: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Understanding GamificationThe Carrot & The StickIncentivize positive behaviors like …

Quickly responding to calls for actionSelf-initiated training

UpskillingWorking quickly

Align to working groupsEnable or disable based on your requirements and preferences

Partridge, Allen R. What’s a Stick without a Carrot? Gamification in Learning Management, eLearning Industry, April 2016

Page 30: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Competitive vs. Collaborative Gamification

Page 31: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Personalized

Personalized Training

Page 32: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Yes51.2%

No39.9%

We do not, but we will in the next 12-18 months

4.2%

Don’t know4.6% Do you use

personalized training?

Page 33: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

80.0%

69.0%

37.6%33.5%

26.4% 24.8%

9.5%6.2%

Which personalization tools does your organization use in its training?

Page 34: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Page 35: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

0.0%

5.0%

10.0%

15.0%

20.0%

25.0%

30.0%

35.0%

40.0%

45.0%41.5%

25.8%

19.8%

8.0%

20.4%

Does your organization provide refresher training after employees have engaged in a training program?

Page 36: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

0.0%

10.0%

20.0%

30.0%

40.0%

50.0%

60.0%

70.0%

27.0%

45.1%

29.1%

64.4%

1.5%

How do you deliver refresher training?

Page 37: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Page 38: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Yes, in all training10.4%

Yes, in some of our training33.5%

We do not, but we will in the next 12-18 months

10.2%

No45.9%

Do you measure employee training effectiveness?

Page 39: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Very important46.0%

Somewhat important42.1%

Not a priority11.9%

How important is it to your organization’s executive team to have ROI demonstrated on employee training?

Page 40: Top eLearning Trends in 2017

© 2017 Adobe Systems Incorporated. All Rights Reserved. Adobe Confidential.

Mobile & Video

Page 41: Top eLearning Trends in 2017