top issues facing information technology

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Top Issues Facing Information Technology at UAB Sheila M. Sanders UAB Vice President Information Technology February 8, 2007

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Page 1: Top Issues Facing Information Technology

Top Issues Facing Information Technology

at UAB

Sheila M. SandersUAB Vice President Information Technology

February 8, 2007

Page 2: Top Issues Facing Information Technology

Page 2

Areas of Focus

Top Issues Facing IT in Higher Education Top IT Priorities and Plans at UAB IT Organizational Changes to reflect priorities IT Vision

Page 3: Top Issues Facing Information Technology

Page 3

Top IT Concerns in Higher Ed

Campus Computing ProjectTop Five Concerns Network and data security Helping faculty integrate technology into instruction Upgrading/replacing ERP systems User support Funding hardware and software replacement

Page 4: Top Issues Facing Information Technology

Page 4

Top IT Issues in Higher Education

2006 EDUCAUSE Current Issues Survey Critical for Institutions’ Strategic Success

Security and identity management Funding ITAdministrative/ERP/Information systemsDisaster recovery/Business continuity Faculty development, support, and training

Expenditure of Most Human and/or Financial ResourcesAdministrative/ERP/Information SystemsInfrastructureSupport Services/Service Delivery Models Security and Identity Management Electronic classrooms/Technology Buildings Models

Page 5: Top Issues Facing Information Technology

Page 5

Top Trends in IT (Educause Current Issues)

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Page 6

Top IT Priorities at UAB

Data Security Program Replacement of our Administrative Systems Support for Research Support for Teaching and Learning Portal and Web Strategy

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UAB Data Security Program

Developed a data security program in 2006 with the following key elements:

Appointed a Data Security Officer and recruited staff

Began revising of our Data Security Policy Defined the roles and responsibilities for all members of the UAB community Added responsibilities for those maintaining sensitive information

Developed a standard for data security incident response Appointed a Incident Response Committee Published a process for reporting incidents on the Data Security web site Weekly review of incidents

Developed a Security Training Plan General training and awareness for all employees

Purchased an on line security module Will be made available through BlazerNET to all faculty, staff and students

Targeted IT Security training Charged IT Directors with documenting employees responsibilities for security in job

description and review annually

Page 8: Top Issues Facing Information Technology

Page 8

Replacement of our Administrative Systems

Recent Successes: Oracle HR/Payroll and Finance modules Development, Alumni and Equipment Accounting

Systems

Underway: Student Information System

Implement for the Fall Class of 2007 Important ancillary projects

Operational Data StoreXtender imaging system

Integration with BlazerNET portal for single sign on Improved reporting environment

Page 9: Top Issues Facing Information Technology

Page 9

Research(Support Systems)

Research Support Systems: Trends

Increased regulatory environment New requirements for online grant submissions Competition for research dollars

Underway and under consideration Replacing paper forms and routing for grant documentation, IRB, IACUC Web access to the ESYS grants pre-award budget system Review products on the market

Oracle pre-awardsExternal grant submissions systemsOracle workflowNo one vendor solution

Page 10: Top Issues Facing Information Technology

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Research(Networks and Computing)

High Performance Networks Continue to invest in on campus upgrades and infrastructure Evolution of the Internet

1980s UAB joins BITNET which evolves into the Commodity Internet

1990s UAB becomes an Internet2 member Today -

» Final Stages of completing our connection to the Southern Light Rail and the National Lambda Rail (Internet 3)- Dark fiber obtained by UA, UAB, and UAH- Partnered with NASA and Georgia Board of Regents- Lower cost Internet and Internet 2 connectivity- Extends the boundaries of the campus network for external

collaborations

Page 11: Top Issues Facing Information Technology

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Research(Networks and Computing)

High Performance Computing Today Enabling Technology Lab and the Shared High Performance

Computing Lab Expertise in Grid Computing on Campus

In the process of connecting the CS cluster with the ETL (eng) cluster

Participant of SURA Grid Academic Computing middleware research – scheduling and

identity management Recently added to our compute power by purchasing the IBM

Blue GeneL Supercomputer

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Research(Networks and Computing)

Next Steps Organize a strategic planning effort sponsored by the VPs for

Research and IT Widespread involvement of stakeholders Direction and validation for infrastructure planning, networks,

computing, tools and support

Page 13: Top Issues Facing Information Technology

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Support for Teaching and Learning

Recent successes: Moved to one standard for all course management systems at UAB –

WebCT Vista Increased use in employee training

Hospital Compliance Data Security Research Compliance

Integrated with BlazerNET on my courses and training tab

Next steps Organize for better support of online and in person classes Initiated a Classroom Enhancement Project

Joint Charge by Provost and VP IT Make recommendations for the following areas

Room layout and designStandards for technology Support (technology and training faculty)

Page 14: Top Issues Facing Information Technology

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Portal and Web Strategy

Critical to our image and in the way we communicate with our constituents

Next Steps Continue role based service delivery Continue to implement single sign for most systems at

UAB through BlazerNET Continue to refine our search capabilities Support standards for external facing pages Development of dark sites for emergencies Web site contingency plan

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The Vision for IT at UAB

Information will be easy to find and easy to use

IT will be a partner in Research, Teaching, Learning, and HealthCare at UAB