top of the stack resumes: 5 ways to break through a noisy job market

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Top of the Stack Resumes Webinar Presentation July 8, 2009 Presenter: Christine Farmer, Resumes for Results

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Job boards and social networks like LinkedIn and Twitter have collapsed candidate search time giving managers quick access to the industry’s best, brightest. A high unemployment rate, off-shoring, company down-sizing and cost-cutting is making competition fierce for the available jobs. With a candidate surplus and technological and cultural advances, hiring managers are now riddled with hundreds or thousands of resumes for even one position. Crisp, compelling, “at-the-ready” resumes are essential for every professional in this competitive job market. Will your target hiring manager find you among thousands in the stack? Take a look at the research on these resume stats:- 10-200 resumes are generated per want-ad - 80% of candidates are screened solely with the resume- 1 in 245 resumes result in an interview- 3 seconds make-or-break a positive 1st impression - 10-30 seconds are spent to review 1 resume- Less than 1% of the managers keep or respond to unsolicited resumesJoin us for a free online workshop to discuss “Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market.” We'll discuss methods for building high-impact resumes including personal branding, self-assessment, resume messaging strategies, and a step-by-step approach to upgrade your resume for immediate impact. Presenter:Christine Farmer, Founder/Principal [email protected] 1999, our expert, Christine Farmer, has professionally coached executives and professionals on career strategies, resume messaging, interviewing and job search skills. With fifteen years in high-tech marketing, finance & product management, she offers her clients a business-minded, numbers-based approach to resume development. She holds degrees in Finance and an MBA from Boston University.

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Page 1: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

Top of the Stack Resumes

Webinar Presentation

July 8, 2009Presenter: Christine Farmer, Resumes for Results

Page 2: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

JCSI is a recruitment consulting firm working with emerging companies and Fortune 1000 organizations

CareerAssist initiative to offer guidance and information to the candidates we work with

About JCSI

JCSICareerAssist.wordpress.com twitter.com/CareerAssist

Blog Twitter Facebook Page

Page 3: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

Top of the Stack Resumes

5 Ways to Break Through a Noisy Job Market

Christine FarmerFounder/Principal Consultant

[email protected]

Page 4: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Agenda Break Through the Noise

Job Search Challenges Branding YOU, Inc. 5 Ways to the Top

Resume Components Resume Goal and Purpose Content and Format

Market & Self-Assessment Writing for Impact Ready for Hire!

Page 5: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Economics of supply & demand

Stand-out in a noisy job market

Avoid the “black hole”

Employers seek best-of-the-best

The most important document in your career

Job Search Challenges

Page 6: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Interesting Facts… 3 seconds to make a positive impression 10-30 seconds to review a resume 1-in-245 resumes result in an interview 80% are screened solely with the resume < 1% keep or respond to unsolicited resumes 84% say <5years experience for 1 page 80% say a cover letter is important 100% expect Thank-You notes 80% of jobs landed through networking

Source: Association for Job Search Trainers., Charlotte Community College

Page 7: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

8 Laws of Personal Branding Specialization

Leadership

Personality

Distinctiveness

Visibility

Unity

Persistence

Goodwill

Source: Peter Montoya - http://www.petermontoya.com/mt_who_and_what/index.asp

Page 8: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Branding YOU, Inc. Self-Assessment

Know yourself, your competition and your value-proposition

Create a compelling story about YOU Experiences, talents, attributes, skills Passions, values, work ethics

Your message communicated consistently Across multiple venues, vehicles and media Resume – hard copy, on-line, modified versions Social networking – LinkedIn, Facebook, Twitter, etc.. Elevator pitch – personal/professional networking

Success is achieved when it… Invokes a positive reaction and action is taken!

Page 9: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

5 Ways - Getting to the Top…

1 Illustrate your unique value proposition

2 Make key points early AND upfront

3 Select formats to show off strengths

4 Use text that makes a human connection

5 Strategic execution -“confluence of contacts”

Page 10: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Resume Goal and Purpose Get to “Wow!”

3 seconds for a GREAT 1st impression Convince the reader to TAKE ACTION Get the call and in the door NOW!

An “Ad” about YOU… Make YOUR story come alive! Not an autobiography or job description Unique and quantified qualifications, skills, expertise

RESUME - “U” before “ME”… Convey how you “perfectly match” the job/company needs Professional virtues, style and company “fit” Format type reflects job targets

Page 11: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Truthful Honest, accurate, verifiable

Tone Action words, your “vernacular” & personality

Expertise and Experience Industry standard disciplines, practices, tools, methods Your innovative solutions, strategies, tactics

Differentiation How did you made a difference? What value did you create? What YOU did that NO ONE ELSE accomplished?

Accomplishments – S-O-A-R (S)ituation (O)pportunity and obstacles (A)ctions taken (R)esults - size, scope, depth, reach

Content

Page 12: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Choice Chronological vs. Functional vs. Combination

Clean Easy to read

Check Spell and Reality

Concise 2 pages (CV/Technical+ and Legal -)

Consistent Text, titles, bolding, underlines

Copies Hardcopy - MSWord, Adobe Online - ACSII Text, Scannable Internet Presence -LinkedIn, Twitter, Facebook

Format

Page 13: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

High-Impact StructureChronological/Combo

Name Headline Summary Expertise Accomplishments Experience Education, Prof. Development, Training Certifications/Licenses Honors/Commendations/Awards

WOW ZONE

Page 14: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

JOHN H. STARR, CPA 1001 Avenue of the Americas New York, New York, 01001 555-121-5554 [email protected]

FINANCIAL MANAGEMENT Accounting Management – Financial Management – Controllership

A senior financial manager with exceptional leadership and keen business partner skills. Manages and influences with accountability and accuracy. Results-driven and focused on improving operations and efficiencies. Makes tough decisions under high-pressure.

SELECTED MAJOR ACCOMPLISHMENTS

• Appointed and served as Financial Advisor to CEO/Owner of privately held $800 million corporation. • Maximized owner’s net worth by 20%. Realized more than $10 million in savings and efficiencies.• Researched and identified oversight in charge-back expenses to Fortune 500 customer. Recouped $4 million to the bottom-

line.• Advised and managed $5 million loan repayment in only 6 months. Ensured proper financial reporting and integrity of

operations.• Investigated and secured $1 million in overdue sales taxes from commercial rental property. Repayment saved 5% annually.• Served as Commander in U.S. Army National Guard. Directed 35-soldier Medical Evacuation unit in Bagdad, Iraq for 12

months• Piloted black-hawk helicopter. Managed 108 emergency rescue operations for United States service men and women.

Accounting Management Financial Management Controllership General Ledger Accounting Planning, Analysis & Reporting Sarbanes-Oxley & GAAP Cash Management Budgeting & Forecasting Policies & ProceduresAccount Reconciliation & Closing Variance and Investment Analysis Internal/External AuditsForeign Subsidiary Consolidation Productivity & Cost Controls Tax Preparation & Filings

PROFESSIONAL EXPERIENCE

STARR INTERNATIONAL WORLDWIDE COMPANIES, $800 million accounting firm. New York, New York

Financial Advisor to Chief Executive Officer 2003 Present

• Directed accounting & financial management functions. Executed due diligence in accounting principles, practices, procedures.

• Managed general ledger accounts and reconciliations, monthly closing schedule.• Led cash management operations, fixed assets, loan covenants, accounts receivable/payable and payroll.• Prepared for executive review monthly, quarterly and annual forecasts, budgets, reports and financial statements.• Coordinated audits in compliance with GAAP regulations with no significant findings or commentary.

Page 15: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

JOHN H. STARR, CPA 1001 Avenue of the Americas New York, New York, 01001 555-121-5554 [email protected] Page 2.

STARR INTERNATIONAL WORLDWIDE COMPANIES, (CONTINUED)

Finance Manager 2000-2003• Managed non-core business interests, real estate, personal assets, retirement, succession and tax planning for S-Corporation.• Directed accounting management for $10 million real estate (commercial and residential) and leasing company operations.• Provided real estate investment analysis and coordinated purchase transactions with owner, property managers & legal

counsel.• Directed estate planning including, grantor retained annuity trusts, investment trusts, leasing and offshore entities

WHITE & WHITNEY ASSOCIATES, Certified Public Accounting firm. New York, New York. 1998-2000Supervisor • Supervised staff on audit engagements including non-profit, government agencies, and government compliance.• Reviewed and prepared federal and state income tax returns; individual, partnership, S-Corporation, and corporate returns.

STERLING, GOODMAN AND HOOVER, Certified Public Accounting firm, New York, New York 1996-1998Senior Accountant• Compiled and audited various organizations, including commercial real estate property management and construction• Planned, organized and served as in-charge accountant for $200M corporation. • Analyzed and prepared interim and yearly financial statements. Forecasted and reported profit-and-loss and cash flow.• Compiled comprehensive reports for submission to state agencies.• Oversaw monthly G/L closing entries, ADP payroll system and sales and use tax compliance.

UNITED STATES ARMY NATIONAL GUARD, OTIS ANGB, Cape Cod, Massachusetts 1998 – PresentMajor, Commander of Medical Evacuation Company.

• Dedicated 22 years of service, including 17 years as a commissioned officer. • Deployed as Commander of 35-soldier MedEvac unit in Bagdad, Iraq in support of Operation Steel Curtain Mission. • Trained as black-hawk pilot.

EDUCATION/CERTIFICATIONSCertified Public Accountant (CPA), State of New York, 1997.Bachelor of Science, Business Administration, Union College, 1996.

Page 16: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Get Started…or Re-started Homework

Research your target companies and jobs Content:

Strategic inner work Professional inventory strengths and weaknesses By section, ask questions to reveal answers

Format: Choose the optimal format for your message

The Pay Off… Builds your confidence in the mission Prepares key messages for resume and the interview Primes “your” differentiation in “company’s” terms

Page 17: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

What companies are you targeting? www.hoovers.com/free www.google.com/top/business

• What companies are hiring? What jobs are available?• Job boards• Company websites – Direct and Agents• Network with companies and employees via LinkedIn, Facebook, Twitter

What titles and job descriptions interest you? www.occupationalinfo.org

What is the job description terminology? Convert company specifics to new target

Find examples of resumes with same targeted job description

Skills, talents, accomplishments, experience

Market Research

Page 18: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Self-Assessment • What…

• are your goals – short and long term?• new or existing responsibilities will you experience? • skills do you have vs. need to develop?• makes you unique or extraordinary?

• Inventory of your skills vs. job requirements• “T” account and map 1-for-1

• Maximize your job prospects• Step out of your comfort zone• Transfer your skills into jobs available

• What job titles are you targeting?• Exact• Modified• New

• Will this job be at the right level?• Next position – and long term?• Short-term win – long term obstacle?• Or survival…

Page 19: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Take Inventory

Job Description Skills Tools Techniques Technologies Systems Strengths

Your Experience

Page 20: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Write for Impact Name Headline Summary Expertise Accomplishments Experience Education, Prof. Development, Training Certifications/Licenses Honors/Commendations/Awards

WOW ZONE

Page 21: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Your marquis to attract a hiring manager/agent May match job description title exactly, if qualified Use industry standard titles vs. internal company titles Objectives are less popular -“Me” vs. “company-centric”

Sub-Head Directs reader to your key areas of expertise 3 major areas may be re-prioritized based on job sought Powerful impact if “spot on”

Headline

MARKETING MANAGEMENT Industry Innovation • Turn-Key Execution • Achieves Results

Page 22: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Summary A short paragraph about your “fit”

List 2-3 major functional areas of focus and experience. How many years in this area? What are the major transferable skills?

Knowledge, methodologies, tools, techniques Who did you work with, engage, support?

Customers, partners, vendors, executive clients What personal virtues best describes you?

Determination, perseverance, enthusiasm, drive, collaboration, innovation, dynamism, clear communications, analytics etc…

Action Word List - http://owl.english.purdue.edu/owl/resource/543/02/

Senior marketing leader • Big-picture thinker with creative, recurring, results-driven tactics • Innovates break-through, “first-in-industry” campaigns • Passionate execution and precision •

On-strategy, on-time, on-budget • Pragmatic acuity in business, financial, project and management • Articulate, fact-based negotiator, decision-maker, influencer across management levels.

Page 23: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Key words to match up with requirements List 2 or 3 columns with strategic major headings Left column is usually the highest priority List models, methods, procedures, standards,

functions, tools, techniques, processes, models, metrics, industry standard practices, protocols, systems, technologies

Strategic Execution Lead Generation CommunicationsBusiness Plans Merchandising Web DesignProduct Launch Promotion Customer EventsP&L/Forecasts Channels Media Relations

Areas of Expertise

Page 24: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Big, bold career-making achievements 3-5 major efforts – in scope, depth and numbers Success stories despite obstacles and road-blocks Bottom-line value - revenue, savings, productivity, efficiencies,

expansion, consolidation “Attaboys” and any other testimonial “quotes” Example:

(S) Field needed technical training. Only 1 in 3 techs receive proper training from Corporate

(O) $250K funding eliminated for travel & materials (A) Suggested and developed web-based training (R) 300 field techs trained. Customer satisfaction increased from 60%-95%. Revenue

increased 20%. Other areas interested.

Proposed and created company’s 1st web-based training series – 48 US; 4 in AMEA; 12 in Europe in 3 months. Preserved $250K in expenses. Revenue increased by 20%. Customer satisfaction ratings increased by 58%.

Accomplishments

Page 25: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Experience Value-add to get the job done

Titles, company names and dates 1 sentence describing the company 2-3 lines job, focus, responsibility, scope, budget, size. 3-6 bullets on key experiences with bottom-line impact

• What was the experience? What was the deliverable or solution?• Who benefited? With whom did you support, leverage, engage,

optimize? How was this managed, communicated, resolved? • Ask “WHICH RESULTED IN?”…for each bullet

MARKETING MANAGER January 2003 – Present Electronics, Inc., a $225M global consumer electronics provider. New York, NY. Developed and executed innovative marketing strategies, plans and programs, including, branding; pricing and positioning; advertising; merchandising; communications and channel programs. Managed $2.5M budget. • Led new, worldwide product launch team. Achieved$5M in new sales - 175% revenue increase revenue in 3 years;

10% average market share growth.• Developed company’s 1st integrated, promotion calendar and planning tool. Increased sales efficiencies by 98%.

Reduced $1M in headcount and operating costs.

Page 26: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Last, But Not Least… Education, Prof. Development, Training

Dates may be removed based on circumstance

Certifications/Licenses Scientific or technical professions may lead on page 1

Professional Honors/Commendations/Awards Scope and reason for achieving award

Personal Achievements vs. Interests Separate section Based on relevance or illustration of your message, brand and

differentiation

Page 27: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Branding …in review

Develop and execute your job search strategy

After you land the interview …

Touch-base and prep your references

A marathon – not a sprint – but perseverance pays off!

Ready for Hire!

Page 28: Top of the Stack Resumes: 5 Ways to Break Through a Noisy Job Market

© Christine Farmer 2009 Permission requested for reproduction or distribution.

Thank You!Christine Farmer

[email protected]

Your QuestionsSubmit your questions in the box on the right of your screen