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T10 | Sunday, October 21, 2012 | SAN ANTONIO EXPRESS-NEWS AND MYSA.COM

TOP WORKPLACES

If these companies were sportsteams, they would be considereddynasties.

More than a dozen companieshave been named Top Workplacesin San Antonio for the fourth yearin a row. The rankings cover small,medium and large companies in in-dustries from technology to bank-ing and health care. The San Anto-nio Express-News sponsors the an-nual survey, which began in 2009.

At Airrosti Rehab Centers LLC,its secret sauce for creating a TopWorkplace starts with its missionand employees, said Kelly Green,the company’s CEO.

“It’s really obvious, we want it tobe a good place to work,” he saidwith a chuckle. “That’s important.It you don’t want it to be, it won’tbe. Most companies want that, andwe want that and we work hard toachieve it.”

The San Antonio-based compa-ny’s mission is to help people withpainful injuries. And the peoplewho are hired to work there liveand breathe that mission to thepoint that it spreads to others, hesaid.

“You’re passionate about whatyou do, and you’re surrounded bypeople who are as well,” Greenadded. “It’s contagious. How canyou not enjoy doing something thattruly helps people? Only someonewith a really bad attitude wouldn’tenjoy that.”

Founded in 2004, Airrosti han-dles sports-related injuries and oth-er issues related to soft tissuearound the muscles, ligaments andjoints. They even provide therapyfor the Dallas Cowboys, HoustonRockets and other professional andcollegiate sports programs. Thecompany has more than 200 em-ployees and 90 treatment centers in

five states. “There’s a buzz around the work-

place that I have never felt before,”said one person in the employeecomments section of the survey.“Everyone here knows that we arepart of something amazing and ev-eryone wants to be a part of it.”

Beth Rizer has worked at Airros-ti for three years and already hasmoved up to director of active careand development. Aside from hernew role at work, she also is thesinger in the Airrosti band and aplayer on the company volleyballteam, which is in first place in itsleague, she said.

“It’s a lot of fun here,” said Rizer,27. “It’s a little cheesy, but I’m get-ting goose bumps talking about it.The fun is infectious.”

In 1990, the first Express Lubeopened along Nacogdoches Road.After more than two decades, it’sstill there and the company hasgrown to 25 stores with more than120 employees, said the company’spresident, Harold Smith.

He started the business beforeretiring from the Army as a lieu-tenant colonel. Today, it has growninto a family business where hiswife, son and daughter work. Andthat idea of family is somethingthat has spread throughout thecompany.

For Smith, working at the auto-mobile maintenance shop is morethan a job. It’s a place that givespeople a sense of worth and com-munity.

“This is a family-oriented busi-ness,” Smith said.

The company offers its employ-ees performance bonuses anddoesn’t shy away from giving work-ers advances or time off whenneeded. In addition, throughout theyear employees are treated to bar-becues, holiday parties and sport-ing events, and many of them play

on the company bowling, softball orflag football team.

“Everybody here is real close,”said district manager Keith Sand-efur, who has been with the compa-ny 22 years. “The company is realgood to you. Otherwise, I wouldn’thave been here so long.”

But the job itself is somethingthat can be just as rewarding.Training manager Eric Galindopoints to the company’s focus ontraining, efficiency and safety as ef-forts that put the business a stepabove the competition.

“With all the training we offer,we want to broaden everyone’smentality,” he said. “We’re not herejust draining oil.”

[email protected]

REPEAT WINNERS

Companies sharesecrets to successBy Valentino Lucio

Photos by Tom Reel / San Antonio Express-News

Express Lube’s president says the family-run company gives employeesa sense of community.

Employees atExpress Lubein Schertzwork on acustomer’scar. Thecompanyfocuses ontraining,efficiencyand safety,says trainingmanager EricGalindo.

Four-time winners1 Airrosti Rehab Centers LLC

1 Ben E. Keith Foods

1 Consultants in Women’s Health

1 Express Lube

1 GlobalScape Inc.

1 HealthTexas Medical Group

1 Jefferson Bank

1 Keystone School

1 Metropolitan Contracting Co.

1 NuStar Energy LP

1 Providence Risk & AdministrativeServices

1 Quest Diagnostics

1 Rackspace Hosting Inc.

1 San Antonio Marriott Global Reser-vation Sales and Customer Care

SAN ANTONIO EXPRESS-NEWS AND MYSA.COM | Sunday, October 21, 2012 | T11

TOP WORKPLACES

Fifteen companies have won special awards in San Antonio’s2012 Top Workplaces survey because they earned standoutscores for employees’ responses on specific aspects of the workenvironment, such as confidence in leaders.

Randy Smith of RandolphBrooks Federal Credit Union,Danny Butler of Jefferson Bankand Kelly Green of Airrosti Re-hab Centers LLC received specialawards for leadership, as employeessaid they “have confidence in theleader of this company.”

JW Marriott San Antonio HillCountry Resort & Spa won thedirection award, with employeessaying they believe the company “isgoing in the right direction.”

Phyllis Browning Co. won themanagers award for “my managerhelps me learn and grow” and “mymanager makes it easier to do myjob well.”

Aerotek Inc., a staffing agency,won for new ideas, as employeesagreed that “new ideas are encour-aged at this company.”

The Container Store won thedoers prize for “at this company, wedo things efficiently and well.”

St. Gregory the Great CatholicSchool won the meaningfulnessaward, for “my job makes me feellike I am part of something mea-

ningful.”David Weekley Homes won the

ethics award for “this company op-erates by strong values and ethics.”

NuStar Energy LP earned theclued-in senior management award,as employees agreed that “seniormanagers understand what is reallyhappening at this company.”

IHG Army Hotels won the com-munication award for “I feel well-informed about important decisionsat this company.”

Reata Real Estate Services wonthe appreciation award for “I feelgenuinely appreciated at this com-pany.”

JBGoodwin Co. won the work-life flexibility award for “I have theflexibility I need to balance mywork and personal life.”

Bartlett Cocke General Con-tractors won the training awardfor “I get the formal training I wantfor my career.”

GlobalScape Inc. won the bene-fits award for “my benefits packageis good compared to others in thisindustry.”

Comments from employees in-clude:

Leadership award: 1 Smith: “He has a clear vision ofwhere the organization needs to goin order to continue to provide forthe ever-changing financial envi-ronment.”1 Butler: “Uses compassion in deal-ing with people. Is fair and openminded. Has strong ethics and val-ues. Is a good motivator.”1 Green: “He has a way of makingyou feel as though you play a majorpart in everything the company ac-complishes. He is extremely com-passionate and caring.”

Managers award: Phyllis Brown-ing

“My manager has always beenencouraging and helped me under-stand the ebb and flow of this busi-ness. He has been a great go-to per-son whenever I have had a questionor problem.”

New ideas: Aerotek “All are encouraged to give a

voice to different things they’d liketo acknowledge about the workplace, bring to light concerns andsupply their ideas.”

Meaningfulness: St. Gregory theGreat

“The rewards of seeing the chil-dren be successful and helping

them along the way to reach theirpotential. Helping to educate theparents is just as important as help-ing the children.”

Ethics: David Weekley Homes “David Weekley . . . walks the

walk and talks the talk. He reallycares about all of us and shows itby wanting his employees to be suc-cessful and financially secure andhe has put in place ways to makethat happen.”

Clued-in senior management:NuStar

“I can talk to any executive atanytime and he/she is interested inwhat I have to say. They are alwaysopen to suggestions and new ideas.”

Appreciation: Reata “The thank-yous and compli-

ments on my work.”

Work/life flexibility: JBGoodwin “As a young college student, it

has been such a relief to work witha company that understands that Ihave to make time for school aswell. JBGoodwin and the staff arealways friendly and always put asmile on a face when I walk in.”

Training: Bartlett Cocke “Bartlett Cocke provides all kinds

of formal training.”

[email protected]

SPECIAL AWARDS

15 companies earn standout scoresBy Vicki Vaughan

LARGE COMPANIES

1. NuStar Energy LPChief executive: CEO andPresident Curt AnastasioGlobal revenue:$221,600,000S.A. area employees: 549Benefits: Company-paidmedical, dental and visionplans, life insurance and long-term care and survivor in-come; thrift plan and pensionplan; on-site wellness center;leave program provides up to217 paid days off after oneyear of employment; family-friendly benefits; scholarshipprogram; employee tuition re-imbursement program.Interesting facts: Grown to

$5.9 billion in assets and $6.6billion in revenues since itwent public in 2001. Ranked15th on Fortune’s 2012 100Best Companies to Work Forlist.

2. JW Marriott SanAntonio Hill CountryResort & SpaChief executive: Marriott In-ternational CEO and PresidentArne M. SorensonGlobal revenue:$12,317,000,000 (parent com-pany)S.A. area employees: 850Benefits: Medical, dental andvision benefits (for full-timeassociates); retirement sav-

ings plan; tuition reimburse-ment; and discounted Mar-riott room rates. Interesting facts: Resort in-cludes 1,002 guest rooms,265,000 square feet of meet-ing and event space, the 36-hole TPC San Antonio golfcourse and the Lantana Spa.

3. Randolph-BrooksFederal Credit UnionChief executive: CEO RandyM. SmithGlobal revenue: Not availableS.A. area employees: 969Benefits: Employees are alsomembers of the credit union;401(k) with company contrib-uting 2 percent for each 1 per-cent the employee contributes

(up to 4 percent). On NewYear’s Eve, employees typical-ly receive an additional 1 per-cent added to their 401(k) ac-counts. Other benefits: adop-tion assistance; tuitionreimbursement; employee as-sistance program; medical,dental and vision coverage;life insurance; long-term dis-ability/care; flexible spendingaccounts. Interesting facts: Began withnine men and $45 on Ran-dolph AFB. Almost 400,000members. Recognized as thetop credit union nationally forsafety and security by IDC Fi-nancial Publishing and as oneof only 33 “A+” credit unionsin the U.S. by Weiss Ratings.

a 24-hour help line and web-site. Interesting facts: Employeestake more than 6 million callsa year. Awarded the compa-ny’s highest honor in 2010, theJ. Willard Marriott Award ofExcellence. Named to For-tune’s World’s Most AdmiredCompanies as the most ad-mired lodging company andFortune’s All Star for 100 BestCompanies to Work For.

5. Rackspace HostingInc.Chief executive: CEO Lan-ham Napier

4. San Antonio MarriottGlobal ReservationSales and CustomerCareChief executive: Marriott In-ternational CEO and PresidentArne M. SorensonGlobal revenue:$12,317,000,000 (parent com-pany)S.A. area employees: 520Benefits: Medical, dental andvision benefits; life, accidentand disability insurance; re-tirement savings and profitsharing; health and familycare spending accounts; sav-ings bonds; tuition reimburse-ment; on-site dry-cleaningpick-up and delivery; MyARL,

Workplaces listcontinues on T12


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We realize that it is your hard work and dedication that makes us so successful!

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Would like to thank all of our employees for ranking us as one of the TOP workplaces in San Antonio!

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TOP WORKPLACESGlobal revenue:$1,025,064,000U.S. revenue: $767,752,000S.A. area employees: 2,728Benefits: Health and dentalcoverage. Offers programs foremployees to join, such asKickIt, a wellness and devel-opment program. Interesting facts: Founded bythree Trinity University stu-dents in 1998 and has sincegrown into the world’s leadingspecialist in the hosting andcloud computing industry.Recognized by BloombergBusinessWeek as a Top 100Performing Technology Com-pany and was featured onFortune’s list of 100 BestCompanies to Work For.

6. University of theIncarnate WordChief executive: PresidentLouis Agnese Jr.U.S. revenue: Not availableS.A. area employees: 738Benefits: Medical, dental, vi-sion, life and long-term dis-ability; 403(b) plan throughTIAA-CREF and a RetirementHealth Solution throughEmeriti; UIW matches with 7percent. UIW Wellness Centerand Natatorium are availablefor use. Tuition waiver benefit.Also participates in tuition ex-change programs. Employeeswith children in high schoolreceive discounted tuition atIncarnate Word High Schooland St. Anthony’s CatholicHigh School.Interesting facts: Founded bythe Sisters of Charity of theIncarnate Word. Member ofthe NCAA Division II and theLone Star Conference. Nine-teen teams representing 13different sports, more thanany other NCAA Division IIschool in the state.

7. Harlandale ISDChief executive: Interim Su-perintendent Rey MadrigalS.A. area employees: 2,067Benefits: Choice of three PPOgroup health insurance planswith a $225 employer month-ly contribution. Each full-timeemployee receives $20,000employer-paid life insurancebenefit. Employees receivinghealth insurance benefitsthrough other plans are enti-tled to $50,000 employer-paid life insurance. Voluntarybenefits include disability,dental, vision, cancer andgroup term life insurance foremployees and their family. Interesting facts: Recipient ofthe 2011 H-E-B Excellence inEducation Award Winner forMost Outstanding LargeSchool District in Texas.Ranked as the No. 1 schooldistrict in Bexar County by theEducation Resource Group.

8. Security ServiceFederal Credit UnionChief executive: CEO andPresident David ReynoldsU.S. revenue: Not availableS.A. area employees: 1,125

Benefits: Competitive cafete-ria benefit package. 401(k)provides 100 percent vestingfor all employees upon enroll-ment. Award-winning well-ness program called “CU Fit”includes a free gym member-ship. Employee tuition reim-bursement and dependentscholarships.Interesting facts: Eighth-largest credit union in the U.S.with more than $6.7 billion inassets and serving more than890,000 members world-wide. Started with eightmembers and $25 to providecredit union services to themilitary and civilian employ-ees of the U.S. Air Force Secu-rity Service Command at KellyAFB.

9. Red McCombsAutomotiveChief executive: PresidentGary WoodsU.S. revenue: Not availableS.A. area employees: 544Benefits: Paid holidays,401(k), scholarship opportuni-ties and vacation pay.Interesting facts: Dealershipsoffer full lines of Ford, Hyun-dai, Toyota and Scion vehiclesand serve Austin, San Marcos,Kirby and Boerne, in additionto San Antonio; 47th in thecountry in sales.

10. San Antonio WaterSystemChief executive: CEO/Presi-dent Robert R. PuenteU.S. revenue: Not availableS.A. area employees: 1,883Benefits: Strives to provide achallenging and fun work ex-perience for employees, aswell as competitive compen-sation and benefits. Flexibleschedules; educational assist-ance; reimbursement for fit-ness programs. Interesting facts: Aims tosave at least a billion gallonsof water each year by workingwith customers. Home to oneof the nation’s largest aquiferstorage and recovery projects.

11. Gunn AutomotiveGroupChief executive: CEO WesleyBurkeU.S. revenue: Not availableS.A. area employees: 756Benefits: Employee stock op-tion plan; 401(k) with compa-ny match; health, dental, vi-sion and prescription insur-ance; company-paid lifeinsurance and short-term dis-ability; optional benefits suchas additional life insurance,long-term disability, depend-ent care, flexible spending ac-count, employee discounts onpurchases, education assist-ance and military supplemen-tal pay to employees called into active duty.Interesting facts: Founded in1955 by C.C. “Pop” Gunn as anOldsmobile dealership. Identi-fied annually for the last fiveyears as one of the fastest-growing companies in San

Antonio.

12. Tesoro Corp.Chief executive: CEO andPresident Gregory J. GoffU.S. revenue:$30,300,000,000S.A. area employees: 832Benefits: Selection of healthinsurance plans, including op-tional dental and vision cover-age; 401(k) plan and pensionplan; flexible spending ac-counts for medical and de-pendent care costs; discount-purchase programs; wellnessreimbursement program; edu-cational assistance and reim-bursements.Interesting facts: Fortune 150company. Operates, throughits subsidiaries, seven refiner-ies in the Western U.S. with acombined capacity of about665,000 barrels per day. Re-tail marketing system includes1,215 branded retail stations ofwhich 425 are company oper-ated under Tesoro, Shell andUSA Gasoline brands.

13. Southwest ISDChief executive: Superintend-ent Lloyd VerstuyftS.A. area employees: 1,621Benefits: Health insurance;cafeteria plan benefits includ-ing disability, accidental deathand dismemberment, cancerand dread disease, dental andadditional term life insurance;health care reimbursementand dependent care accounts;retirement plan, 403(b) plan. Interesting facts: Five ruralschool districts combined toestablish Southwest RuralHigh School District. One of48 school districts to receiveGold Certificate in FinancialTransparency from TexasComptroller’s Office.

14. The HartfordFinancial ServicesGroup Inc.Chief executive: Chairman,CEO and President Liam E.McGeeGlobal revenue:$21,859,000,000S.A. area employees: 791Benefits: Medical and dentalinsurance; lifestyle manage-ment program; employee as-sistance program; 401(k); em-ployee stock purchase plan;reduced fees for Hartford Mu-tual Funds, U.S. Savings Bondprogram, Smart529 Plan forcollege savings; group life in-surance; short- and long-termdisability coverage; flexiblespending accounts; healthsavings accounts; adoptionprogram. Interesting facts: Ranks No.12 on Newsweek Green Rank-ings of U.S. Companies in 2011and named to the Carbon Dis-closure Leadership Index forfour years in a row. Namedone of the World’s Most Ethi-cal Companies by EthisphereInstitute for five consecutiveyears. Recognized by G.I. Jobsas a Top 100 Military FriendlyEmployer and by Military


TOP WORKPLACESTimes Edge as a Best for Vets:Employer.

15. Hill Country BakeryChief executive: Managingpartner Steve O’DonnellU.S. revenue: Not availableS.A. area employees: 550Benefits: Health, dental, vi-sion and life insurance; 401(k)with company match; short-and long-term disability insur-ance. Interesting facts: Began in1997, when food industry vet-erans David Nolan and SteveO’Donnell met at a tradeshow. Recognized by the SafeQuality Food Institute. Has re-ceived the American Instituteof Baking’s highest SuperiorRating every year since 2001.

MIDSIZE COMPANIES

1. Phyllis Browning Co.Chief executive: Chairmanand CEO Phyllis BrowningU.S. revenue: Not availableS.A. area employees: 180Benefits: Company-paidgroup health insurance forfull-time staff that includeshealth, dental and vision.Flexible hours.Interesting facts: San Anto-nio’s largest, fully independ-ent, locally owned residentialreal estate company. First lo-cal real estate company to es-tablish a presence on the In-ternet. First to establish a full-time, fully staffed corporaterelocation department.

2. Jefferson BankChief executive: CEO DannyB. ButlerU.S. revenue: Not availableS.A. area employees: 240Benefits: Retirement planthat has a cash balance plan(pension plan) and 401(k)with up to 6 percent companymatch. Medical, dental, visionand life benefits. Tuition reim-bursement program. Interesting facts: Foundedafter World War II when agroup of local businessmenrecognized the need for abank in San Antonio’s fast-growing Jefferson area. A.J.and Grace Lewis bought thebank from these businessmenin 1951. The nickel is thebank’s logo.

3. Education ServiceCenter, Region 20Chief executive: Executive Di-rector Ronny BeardU.S. revenue: $53,188,000S.A. area employees: 359Benefits: Health insurance;$20,000 employer-paid lifeinsurance; accident, acciden-tal death and dismember-ment, COBRA, dental, visionand long-term care insurance;disability income protection,voluntary group term life in-surance; flexible spending ac-counts; Section 125 cafeteriaplan; health savings account;defined benefits retirementplan; 403(b)/457(b) tax-shel-tered annuity; medical gap

plan.Interesting facts: Rooted inthe Inter-American Education-al Center’s School of Tomor-row and Inter-American Insti-tute at HemisFair. Serves 79school districts and charterschools in 15 counties.

4. HealthTexas MedicalGroupChief executive: PresidentRichard S. ReynaU.S. revenue: Not availableS.A. area employees: 231Benefits: Employer-paidmedical, life, vision and long-term disability insurance; flex-ible spending account formedical and dependent care;401(k) with company contri-bution; scholarship program. Interesting facts: Physiciansselected as Best Doctors inAmerica, Top Doctors in SanAntonio by Scene in SA maga-zine and Texas Super Doctorsby Texas Monthly.

5. Bartlett CockeGeneral ContractorsChief executive: Chairman/CEO/President Randall J. Pa-welekGlobal revenue: Not availableS.A. area employees: 172Benefits: Wellness programthat includes annual biomet-ric screenings, access to com-pany-paid tobacco cessationprogram, WhiteGlove. Interesting facts: Founded byBartlett Cocke Jr. Made the“CBS Evening News” in 1975,when it was hired to build aspecial casket for the funeralof Mrs. Sandra West, whoselast request was to be buriedcomfortably reclining in thefront seat of her Ferrari.

6. Consultants inWomen’s HealthChief executive: CEO PhilStephensU.S. revenue: Not availableS.A. area employees: 250Benefits: Uniforms, medical/dental/vision insurance, life/accidental death and dis-memberment insurance, re-tirement program, militaryleave and bonusesInteresting facts: LargestOB/GYN and fertility practicein San Antonio.

7. Ben E. Keith FoodsChief executive: Chairmanand CEO Robert HallamGlobal revenue: Not availableS.A. area employees: 301Benefits: Health, life and den-tal insurance; retirement andprofit-sharing plan for life thatis fully funded; additional life/death benefits; tuition reim-bursement; 40 percent YMCAfamily membership reim-bursements, Interesting facts: Drives 7.8million miles per year to deliv-er more than 700 millionpounds worth of groceries.Eighth-largest food distributorin the world.

8. Generations FederalCredit UnionChief executive: CEO andPresident Tim HaegelinU.S. revenue: $400,000,000S.A. area employees: 212Benefits: Pension plan afterone year of employment;401(k) with company matchup to 6 percent; medical (em-ployer-paid), dental and vi-sion insurance; flexible spend-ing account for health and de-pendent care; voluntarysupplemental products: em-ployer-paid group life insur-ance, long- and short-termdisability and long-term care;tuition reimbursement. Interesting facts: Fifth-large-st credit union in San Antoniowith $400 million in assets.Founded by a group of cityemployees in 1940. Recipientsin 2011 of the State of TexasDesjardins Youth FinancialEducation Award.

9. Armando MontelongoCos. Inc.Chief executive: CEO Arman-do MontelongoGlobal revenue: Not availableS.A. area employees: 180Benefits: Provides medical,dental, life and accidentaldeath and dismembermentinsurance. Interesting facts: Launched aproduction company in 2011to back independent motionpictures. Named to the 2011Inc. magazine list of the 500fastest-growing companies inAmerica.

10. Mercury InsuranceGroupChief executive: CEO andPresident Gabriel TiradorGlobal revenue:$2,777,285,000S.A. area employees: 201Benefits: Medical, dental, lifeand short- and long-term dis-ability insurance; 401(k); edu-cation assistance. Interesting facts: One ofForbes’ America’s Most Trust-worthy Companies for the lastthree years. One of the fas-test-growing automobile in-surers in the nation.

11. San AntonioLighthouse for the BlindChief executive: CEO MikeGilliamGlobal revenue: Not availableS.A. area employees: 390Benefits: Health, dental, vi-sion, life, long-term care andlong-term disability insurance;403(b) with company matchup to 6 percent; free incometax preparation for blind em-ployees; tuition reimburse-ment. Interesting facts: Since 1933,when five part-time workersbegan making pillowcases ata North Presa sewing plant, ithas served the community


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TOP WORKPLACESand the nation. Selected in2010, 2011 and 2012 as one ofthe top 50 nonprofits to workfor in the nation by the Non-Profit Times. Named one ofthe top 85 places to work inall of Texas by Best Compa-nies Group in conjunction withTexas Monthly.

12. San Antonio RiverAuthorityChief executive: Generalmanager Suzanne B. ScottU.S. revenue: Not availableS.A. area employees: 206Benefits: Medical PPO plan,employee and dependentcoverage for WhiteGloveHealth. Other benefits in-clude: dental, vision, employ-ee assistance program, life in-surance, long-term disability,long-term care, prescriptiondrug coverage, retirement anddeferred compensation pack-age, medical and dependentcare reimbursement plansand tuition reimbursement. Interesting facts: On May 5,1937, the Texas Legislaturecreated the San Antonio RiverCanal and Conservancy Dis-trict, which was renamed theSan Antonio River Authority in1953.

13. Energy Transfer Co.Chief executive: CEO Kelcy L.WarrenGlobal revenue:$8,200,000,000S.A. area employees: 299Benefits: Annual merit andbonus eligibility; 401(k) with 5percent company match;three medical plan choices;dental, vision and prescriptionplan; 24/7 Nurseline; flexspending account; health sav-ings account; company-paidlife and accidental death anddismemberment insurance;wellness and employee as-sistance programs. Interesting facts: Nearly45,000 miles of pipeline as-sets transporting about 31 bil-lion cubic feet of natural gasper day with pipeline oper-ations in Arkansas, Arizona,Colorado, Louisiana, Missis-sippi, New Mexico, Utah andWest Virginia, and the largestintrastate pipeline system inTexas.

14. CACI InternationalInc.Chief executive: CEO andPresident Daniel D. AllenGlobal revenue:$3,578,000,000U.S. revenue:$3,459,700,000S.A. area employees: 161Benefits: Training throughCACI Virtual University; em-ployee assistance program;adoption assistance; senioradvocate plan for those caringfor elderly loved ones; vaca-tion donation program letsemployees donate vacationhours to employees with fam-ily emergencies. Interesting facts: Member ofthe Fortune 1000 Largest

Companies and the Russell2000 index. Named to For-tune’s 100 Most AdmiredCompanies list in 2012. Placedfifth in GI Jobs’ Top 100 Mili-tary Friendly Recruiters.Ranked 20th on WashingtonPost’s 2011 Top 200 List underPublic Companies. About 70percent of employees havesecurity clearances.

15. Texas LutheranUniversityChief executive: PresidentStuart DorseyU.S. revenue: Not availableS.A. area employees: 241Benefits: Comprehensive andcompetitive benefits packagethat includes a 100 percenttuition waiver for eligible fac-ulty/employees as well as de-pendents. Interesting facts: Private, un-dergraduate university of theliberal arts, sciences and pro-fessional studies with about1,400 students and 77 full-time faculty members. Offers28 majors, 33 minors and 13preprofessional programs.

16. Quest DiagnosticsChief executive: CEO andPresident Stephen H. Rusc-kowskiGlobal revenue: $8,300,000U.S. revenue: $7,500,000S.A. area employees: 250Benefits: Medical, dental andvision insurance; 401(k); andemployee stock purchaseplan. Interesting facts: New elec-tronic patient health record,Gazelle, which now has beendownloaded 22,000 timesand has more than 10,000patients registered and active-ly using it. Named to Fortunemagazine’s list of “World’sMost Admired Companies” forthe fourth consecutive year.

17. GVTCCommunicationsChief executive: CEO andPresident Ritchie SorrellsU.S. revenue: $83,000,000S.A. area employees: 218Benefits: Offers employeesand new hires competitivesalaries and benefits.Interesting facts: First tele-communications company toprovide fiber-to-the-hometechnology in South Texas.

18. City of BoerneChief executive: Mayor MikeSchultzU.S. revenue: Not availableS.A. area employees: 224Benefits: Competitive salariesbased on the current Texasmarket for cities and govern-mental agencies of compara-ble size; participation in theTexas Municipal RetirementSystem; city-paid health, den-tal and vision coverage; sickleave and personal leave buy-back program; wellness in-centive programs. Interesting facts: LeadershipCircle Gold level recognition

from the Texas ComptrollersOffice for achieving high stan-dards for governmental trans-parency online.

19. TravelocityChief executive: CEO andPresident Carl SparksGlobal revenue: Not availableS.A. area employees: 272U.S. employees: 3,500Benefits: Several full medical,dental and vision plans;401(k) with company match;employee assistance program;flexible spending accounts;tuition reimbursement. Interesting facts: Launchedin 1996 by Sabre Holdings.First major online travel site toguarantee hotel prices acrossthe Web before the day ofcheck-in.

20. Spurs Sports andEntertainmentChief executive: Chairmanand CEO Peter M. HoltGlobal revenue: Not availableS.A. area employees: 250Benefits: Medical, dental andvision plans; company-paidlife insurance; short- andlong-term disability insurance;pet insurance; prescriptiondrug discount; 401(k); compa-ny fitness activities. Interesting facts: Owns andoperates the San AntonioSpurs, San Antonio Rampage,San Antonio Silver Stars andAustin Toros and also manag-es the day-to-day operationsof the AT&T Center.

SMALL COMPANIES

1. Keystone SchoolChief executive: Head ofSchool Brian YagerU.S. revenue: Not availableS.A. area employees: 64Benefits: Provides standardbenefits such as health andretirement.Interesting facts: Charterednonprofit organization and ac-credited by the IndependentSchools Association of theSouthwest.

2. Airrosti RehabCenters LLCChief executive: CEO KellyGreenU.S. revenue: Not availableS.A. area employees: 107Benefits: Medical, dental, vi-sion, life and disability insur-ance; 401(k); company contri-bution into health savings ac-counts; flexible workschedules. free Airrosti treat-ment; on-site exercise pro-gramsInteresting facts: More than90 treatment centers in Tex-as, Oklahoma, Colorado, Vir-ginia and Ohio and soon willbe expanding into NorthwestU.S. Patient issues are resolv-ed in an average of 2.9 visits.

3. Aerotek Inc.Chief executive: PresidentTodd M. MohrGlobal revenue: Not available


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A campus that is a great place to work is also a great place for students

In addition to being recognized as a 2012 Top Workplace by the San AntonioExpress-News and a “2012 Great College to Work For” by the Chronicle of Higher Education, TLU was recently ranked No. 1 in the U.S. News rankings for Best Value among colleges in the Western region and No. 3 for Best Colleges in the West.

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TOP WORKPLACESS.A. area employees: 52U.S. employees: 3,000Benefits: Full complement ofbenefits including health, den-tal and 401(k).Interesting facts: Founded inBaltimore by entrepreneursSteve Bisciotti and Jim Davisto support engineering staff-ing for the aerospace and de-fense industries. An operatingcompany of Allegis Group, thelargest provider of staffingservices in the U.SNamed toInavero’s 2012 Best of StaffingClient List.

4. David WeekleyHomesChief executive: CEO JohnJohnsonGlobal revenue:$624,000,000S.A. area employees: 66Benefits: Medical, dental andvision coverage with member-ship to WhiteGlove Health;401(k) with company matchup to 8 percent, 20 percentvesting per year and quarterlyprofit sharing with 401(k); eli-gible for 10 percent home pur-chase discount after one yearof full-time service. Interesting facts: Builds inhundreds of neighborhoods in16 cities across the U.S. Re-cently closed on 70,000thhome. Third-largest privatelyheld home builder in U.S. Onlyhome builder appearing onFortune’s 100 Best Compa-nies to Work For list seventimes.

5. Reata Real EstateServicesChief executive: CEO andpartner Robert BarnesU.S. revenue: Not availableS.A. area employees: 41Benefits: Medical, dental, vi-sion, short-term disability, ba-sic life and accidental deathand dismemberment insur-ance; 401(k) with companymatch of up to 4 percent;profit-sharing distributions. Interesting facts: Part ofUTSA’s Founders Club andhas provided mentoring andinternships to students. Morethan 100 years of experience.

6. JBGoodwin Co.Chief executive: President/Broker Reagan GreerU.S. revenue: Not availableS.A. area employees: 89Benefits: Not availableInteresting facts: Has be-come the 14th-largest SanAntonio residential real estatebrokerage in its two years ofdoing business in the San An-tonio area.

7. Trinity Title of TexasLLCChief executive: PresidentDale LewisU.S. revenue: $9,018,071S.A. area employees: 65Benefits: Health benefits pro-vided by Meritain Health,short-term disability, and401(k).

Interesting facts: Marketshare consistently ranksamong the top three titlecompanies in Bexar County.

8. IHG Army HotelsChief executive: IHG CEORichard SolomonsGlobal revenue:$1,768,000,000 (parent com-pany)S.A. area employees: 93Benefits: Health care, dental,vision, disability and life insur-ance; 401(k) with companymatch. Interesting facts: Partnershipbetween InterContinental Ho-tels Group, which owns suchbrands as Holiday Inn andStaybridge Suites, and ActusLend Lease, the nation’s lead-er in developing privatizedhomes for the military.

9. The Container StoreChief executive: Chairmanand CEO Kip TindellGlobal revenue:$700,000,000S.A. area employees: 70Benefits: For full-time em-ployees: three PPO healthplan options, dental coverage,term life insurance for em-ployee and family and a visionplan. For part-time employ-ees: two health plan options,in-hospital cash option, den-tal coverage, term life insur-ance for employee and familyand a vision discount. Also:domestic partner health carebenefits; 401(k); wellness andemployee assistance pro-grams; short-term disabilityfor full-time employees. Interesting facts: Recognizedon Fortune’s annual list of 100Best Companies to Work Forfor the past 12 years.

10. GlobalScape Inc.Chief executive: CEO JimMorrisGlobal revenue: $21,000,000S.A. area employees: 84Benefits: Company-paidmedical, dental and vision in-surance for employees and alldependents, plus life insur-ance and accidental deathand dismemberment for em-ployee; 401(k) with companycontribution; optional benefitsinclude long- and short-termdisability, supplemental life;medical and dependent carereimbursement. Interesting facts: Developerof CuteFTP, the most popularfile transfer protocol applica-tion on the market. Sold morethan a million licenses of Cu-teFTP.

11. Vickrey & AssociatesInc.Chief executive: PresidentBrenda Vickrey JohnsonU.S. revenue: Not availableS.A. area employees: 45Benefits: Medical, dental, life,accidental death and dis-memberment, and long-termdisability insurance; 401(k)with company match; tuitionassistance; flexible spending

accounts; company naturetrail.Interesting facts: Severalemployees are celebratingmore than 30 years with thefirm. Received the 2005,2006 and 2009 EngineeringExcellence Awards presentedby the Texas Council of Engi-neering Companies and theEthics in Business Award fromthe Ecumenical Center for Re-ligion and Health in partner-ship with the UTSA College ofBusiness. Ken Vickrey recentlyreceived recognition as a pro-fessional engineer for morethan 50 years from the TexasBoard of Professional Engi-neers.

12. St. Gregory the GreatCatholic SchoolChief executive: PrincipalMartha GomezU.S. revenue: Not availableS.A. area employees: 72Benefits: Not availableInteresting facts: Opened in1955 under the direction ofthe Sisters of Presentation ofthe Blessed Virgin Mary. Mi-mio board and smartboardtechnology in every classroomand a state-of-the-art sciencelab and 18,000-volume li-brary. Only Catholic schoolusing Success for All ReadingProgram.

13. Providence Risk &Administrative ServicesChief executive: CEO andPresident Diana CraftGlobal revenue: $8,087,134S.A. area employees: 85Benefits: Health benefits; de-ductible reimbursement; flexi-ble savings accounts; dental,life and long-term care insur-ance; short-term and long-term disability; monthly chairmassages; and school suppli-es for employees’ children. Interesting facts: Recogni-tions include: Best Places toWork in Texas by TexasMonthly, TAB and SHRM fortwo years.

14. Builder SecurityGroup Inc.Chief executive: PresidentRonnie EvansGlobal revenue: $4,500,000S.A. area employees: 35Benefits: Supplementalhealth plans and retirementcontributions, company stockgiven as incentive, and quar-terly company gatherings.Interesting facts: Locallyowned and operated. Officesin San Antonio and Austin.

15. Clinical Trials ofTexas Inc.Chief executive: Presidentand Site Director Kay Scrog-ginsGlobal revenue: $4,750,000S.A. area employees: 44Benefits: Company-paid PPOhealth insurance; 401(k) with



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company match; profit-shar-ing; disability insurance; com-pany-paid life insurance; com-pany-paid approved trainingand ACRP certification; paidlicensure renewal.Interesting facts: Capable ofconducting Phase I-IV phar-maceutical and device studiesin a wide variety of medicaldisciplines. New 15,000-square-foot facility dedicatedto clinical research. Ten-bedfacility for protocols requiringovernight stays.

16. Associa ProCommChief executive: CEO andPresident Barbara HerndonGlobal revenue: Not availableS.A. area employees: 49Benefits: Medical, dental, vi-sion, life and disability insur-ance; 401(k); Benefits Plus,funds to be used each year forpersonal growth, civic partici-pation and charitable contri-butions with the amountbased on seniority; and pro-fessional developmentthrough Associa University’sonline courses.Interesting facts: Part of As-socia, North America’s largestassociation managementcompany.

17. Brighton School Inc.Chief executive: Executive Di-rector Kim JefferiesU.S. revenue: Not availableS.A. area employees: 93Benefits: Company-paidmedical, dental, vision, lifeand short- and long-term dis-ability insurance; flexible workschedules. Annual staff picnic,holiday party, wellness fair,quarterly matinees with potluck, birthday celebrationswith cake and after-hours so-cials. Interesting facts: Only placein San Antonio at the time ofits founding in which a childwith a disability could receivean education. Serves morethan 2,500 children with de-velopmental delays and dis-abilities up to age 22.

18. InvestmentProfessionals Inc.Chief executive: CEO andPresident Jay McAnellyU.S. revenue: Not availableS.A. area employees: 80Benefits: Medical, dental, vi-sion, short- and long-term dis-ability, and supplemental lifeinsurance; flexible spendingaccount option includingmedical and dependent careoptions.Interesting facts: Earnedmore No. 1 category rankingssince 1997 than any other bro-ker/dealer in a leading indus-try survey of bank executives.More than $6 billion undermanagement.

19. Knight OfficeSolutionsChief executive: PresidentJohn CheneyU.S. revenue: Not available

S.A. area employees: 41Benefits: Not availableInteresting facts: Multilinecopier dealer with offices inSan Antonio and Austin

20. Mission RestaurantSupplyChief executive: CEO Jack Le-wisGlobal revenue: Not availableS.A. area employees: 143Benefits: Medical, dental, vi-sion and life insurance; 401(k)with company match; freepersonal training programthree times every week; andend-of-year bonus.Interesting facts: Mission IceEquipment Co. was formed in1988 as a division of MissionParty Ice. The name of thecompany changed to MissionRestaurant Supply in 2001 torepresent the change in focus.Named the 2012 Dealer of theYear by FE&S Magazine.

21. Hill ElectricChief executive: Founder andowner Billy HillU.S. revenue: $6,000,000S.A. area employees: 57Benefits: Health insurance,full safety program, paid tui-tion for four-year apprenticeprogram and continuing edu-cation.Interesting facts: Won An-gie’s List Service Award.

22. Propel FinancialServicesChief executive: CEO JackNelsonGlobal revenue: $23,238,735S.A. area employees: 55Benefits: Provides monthlycompany and departmentlunches as well as companyquarterly outings. HolidaySavings Program in whichcompany matches a percentof the employee’s savings atthe beginning of December.Interesting facts: Largestproperty tax finance companyin Texas; 15,000+ customers.

23. Denim GroupChief executive: PrincipalSheridan ChambersGlobal revenue: Not availableS.A. area employees: 54Benefits: Medical PPO, den-tal, long- and short-term dis-ability, and life insurance;401(k) or Roth IRA retirementprogram with companymatch; free snacks and drinks;telecommuting option andflexible schedules. Interesting facts: Founded bySheridan Chambers and DanCornell. John Dickson joinedas a third partner in 2004.Large percentage of employ-ees are ex-military, and manyhave held the highest govern-ment clearances available.

24. The Bank of SanAntonioChief executive: CEO andPresident Brent GivenU.S. revenue: $12,000,000

S.A. area employees: 49Benefits: Health, dental andvision insurance; company-paid life and long-term dis-ability insurance; flexiblespending accounts; 401(k)with company match; freebanking services. Interesting facts: Grown from$25 million (at its opening) to$307.6 million in total assetsas of June 30, representing agrowth rate of 1,130 percent.

25. Catamaran PBM ofTexas Inc. (formerlyPTRX Inc.) &SaveDirectRxChief executive: CatamaranChairman and CEO MarkThiererGlobal revenue:$4,975,496,000 (parent com-pany)S.A. area employees: 69Benefits: Health provider op-tions, prescription plan, healthand wellness incentives,short- and long-term disabilityprograms, flexible spendingaccounts, employee assist-ance programs, flexible workschedules by position, 401(k)with company match, compa-ny-paid life insurance, de-ferred compensation, stockpurchase plan, tuition reim-bursement. Interesting facts: Completedthe acquisition of SaveDi-rectRx, exclusive mail-orderpharmacy provider based inSan Antonio, in October 2011.After merging with CatalystHealth Solutions in 2012, SXCHealth Solutions changed itsname to Catamaran, and isnow the fourth-largest phar-macy benefit managementcompany in the U.S. by pre-scription volume.

26. Encompass HomeHealth Inc.Chief executive: CEO AprilAnthonyGlobal revenue: Not availableS.A. area employees: 62Benefits: Health, dental andbasic life insurance with vol-untary vision insurance, life in-surance for employee, spouseand children; long-term dis-ability insurance; flexiblespending accounts; 401(k);tuition reimbursement; youngscholars program for employ-ees’ children. Interesting facts: One of Tex-as Monthly’s 100 Best Com-panies to Work for in Texas for2012.

27. WeaverChief executive: CEO andManaging Partner Tommy D.LawlerGlobal revenue: Not availableS.A. area employees: 47Benefits: Medical, dental andprescription drug plan; groupterm life insurance; optionallife and dependent life insur-ance; group long-term disabil-ity plan; optional short-termdisability plan; 401(k); flexiblespending account/cafeteriaplan (Section 125) or health


Here at Ben E. Keith, we recognize thatthe success of our company is relativeto the commitment and dedication ofour employees. Thank you to all of ourSan Antonio Ben E. Keith employees!

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Apply on line at www.txorgansharing.org for career opportunities in San Antonio, Austin and the RGV.

Founded in 1975, SOSA serves 56 counties in Central and South Texas. TOSA is one of only 58 non-profi t 501(c)(3), independent, federally-designated Organ Procurement Organizations (OPOs) in the United States.TOSA is saving lives through organ donation by increasing donor awareness and donor designation; as well as, advocating

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TOP WORKPLACESsavings account; Section 529 college savingsplan; awards for passing CPA, CIA, CISA andother exams; training, employee referral bonus;flexible work hours. Interesting facts: In the Top 40 certified publicaccounting firms in the nation according to In-side Public Accounting. Consistently ranked asone of the fastest-growing firms in the countryby Accounting Today’s Top 100 Report. Affiliat-ed with Baker Tilly International.

28. RVK Architects Ltd.Chief executive: President George VaughnGlobal revenue: Not availableS.A. area employees: 67Benefits: Company-paid medical insurance;flex time; on-site fitness center; wellness pro-gram and coach; free beverages including softdrinks, coffee and tea; bonus paid to any intern(architecture, interior design, landscape) whopasses all parts of the registration exam. Interesting facts: Won the Associated GeneralContractor’s Award for Architect of the Yearmore than any other design firm in San Anto-nio.

29. Express LubeChief executive: Owner/President HaroldSmithU.S. revenue: Not availableS.A. area employees: 127Benefits: Health care plan that includes health,vision, dental and life insurance; 401(k).Interesting facts: Owner is retired military andhas grown from one store to 25 Express Lubesand two Express Automotive shops. Won theNational Operator of the Year for 2009 and theRoyal Purple Presidents Award 2010.

30. P3S Corp.Chief executive: CEO Mary Ellen LondrieGlobal revenue: Not availableS.A. area employees: 51Benefits: Two PPO medical plans, base andbuy-up, paying 75 percent of the employee-on-ly cost; 50-percent-paid dental and vision;company-paid life/accidental death and dis-memberment, short- and long-term disability;and optional life insurance. Interesting facts: Started from Mary Ellen Lon-drie’s kitchen table, and she promised her firsthire a home-cooked meal for lunch every dayand the opportunity to wear fuzzy slippers towork. Londrie still keeps a pair of fuzzy slipperstucked under her desk.

31. CF Jordan Construction, SanAntonioChief executive: CEO and President Darren G.WoodyGlobal revenue: Not availableS.A. area employees: 52Benefits: Not availableInteresting facts: Founded in 1969 in El Paso.Has completed billions of dollars in project val-ue. Consistently ranked among the top con-struction firms nationally and in the state ofTexas.

32. Health By DesignChief executive: CEO, Medical Director andPrincipal James W. OgletreeGlobal revenue: Not availableS.A. area employees: 37Benefits: Health insurance; group term life;long-term disability; 401(k); paid time off; bo-nuses; flexible workweek; chaplain services; on-site gym; and annual wellness assessments. Interesting facts: Founded in 1982 by Dr. DavidPlayer, a kidney specialist for chronically ill pa-tients, who thought people could live longerand healthier lives if they had access to healthcare that focused on prevention and meaning-ful patient/physician relationships. Provideshealth care for individuals, small businessesand corporations, including three Fortune 500companies.

33. SAMMinistriesChief executive: CEO and President Navarra R.WilliamsU.S. revenue: Not availableS.A. area employees: 94Benefits: Medical, dental, life, long-term dis-ability, and accidental death and dismember-ment insurance; and 401(k). Interesting facts: Ministry started by membersof First Presbyterian Church after they found ahomeless man dead, from the effects of coldweather, on their grounds in 1981. Incorporatedtwo years later with the financial assistance ofseveral downtown churches.

34. American Payroll AssociationChief executive: Executive Director DanielMadduxU.S. revenue: $20,000,000S.A. area employees: 49Benefits: Medical, dental, life, accidental deathand dismemberment, short- and long-term dis-ability, voluntary life; 401(k); flexible spendingaccounts; employees with three+ years of ser-vice are eligible for the SEP plan, with APApaying 100 percent of the contribution. Em-ployee bonus typically awarded annually,based on organization’s financial status. Interesting facts: Maddux is APA’s first em-ployee, hired in 1982, becoming executive direc-tor in 1992. More than 10,000 professionalshold the Certified Payroll Professional designa-tion, administered by APA. Has 156 affiliated lo-cal chapters.

35. Freightliner of San Antonio Ltd.Chief executive: Paul Kane, dealer principalGlobal revenue: $60,000,000S.A. area employees: 108Total employees: 151Benefits: Comprehensive medical, dental andvision plan options for employee and family;company-paid life insurance and vision cover-age for each employee; company-fundedhealth savings account; short- and long-termdisability and additional life insurance offeredthrough paycheck deductions; 401(k); ongoingindustry-related training; flexible spending planfor child care; Paychex BalanceWorks personalassistance program and Working Advantagediscounts and rewards program.Interesting facts: Franchised Daimler TrucksNorth America dealer for the Freightliner andWestern Star brands in San Antonio and Lare-do.

36. Coldwell Banker D’Ann Harper,RealtorsChief executive: President, Broker/OwnerD’Ann HarperGlobal revenue: Not availableS.A. area employees: 85

Workplaces list continues on T18


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Benefits: Health, dental, vi-sion and life insurance, and401(k).Interesting facts: Full-servicemarketing and production di-vision that produces theweekly 30-minute televisionshow “Sunday Showcase ofHomes” and publishes theReal Estate Guide, a monthlymagazine.

37. The NRP GroupChief executive: Principal Da-vid HellerGlobal revenue: Not availableS.A. area employees: 113Benefits: Health, dental,long- and short-term disabili-ty, and life insurance; 401(k). Interesting facts: Named a fi-nalist in 2011 for the NAHBMultifamily Pillars of the In-dustry Award in the Multifa-mily Development Firm of theYear category, which it had re-ceived in 2009. Received a2011 Energy Star Leadership inHousing Award from the U.S.Environmental ProtectionAgency. Consistently rankedas one of the nation’s topbuilders by Multifamily Execu-tive from 2005-2011, ranking#7 in the Top 50 2011 Builders.

38. The Woodhouse DaySpaChief executive: Owner KimStevens

Global revenue: Not availableS.A. area employees: 82Benefits: Not availableInteresting facts: Offers ther-apeutic massage, award-win-ning facials, skin care, micro-dermabrasion, waxing, vichyshower body treatments andnail services.

39. Walton SignageChief executive: Owner GaryWaltonU.S. revenue: $27,000,000S.A. area employees: 122Benefits: Medical (with a“house call” benefit and em-ployer-paid life insurance andlong-term disability), dentaland vision coverage; voluntarybenefits: short-term disability,legal services, and pet insur-ance; 401(k) with companymatch up to 4 percent; profit-sharing; monthly massagetherapy; pair of Spurs ticketsto at least one home game aseason; bonuses and gifts. Interesting facts: Recognizedin 2011, for the third time, byInc. Magazine as one of Amer-ica’s fastest-growing, privatelyheld companies.

40. SpectrumAssociationManagement LPChief executive: CEO AndyHill

Global revenue: Not availableS.A. area employees: 52Benefits: 50-percent-paidhealth insurance, paid timeoff that grows with seniority,40 paid hours to use for vol-unteer work, and health sav-ings account. Interesting facts: Everymonth, the company hostswhat is called an oddballevent that is not announcedto the staff until the morningit takes place and does not re-peat. The events include suchthings as tricycle races in theparking lot, how many marsh-mallows can be stuffed inone’s mouth and a rock bandcompetition on the Xbox. Thewinner of every event receivesa prize.

41. MetropolitanContracting Co.Chief executive: CEO TimSwanGlobal revenue:$60,000,000S.A. area employees: 43Benefits: Company-paidhealth care and life insurance;Section 125 Cafeteria plan;401(k); company-sponsoredactivities. Interesting facts: Holds theprestigious industry designa-tion of Accredited QualityContractor. Recognized by theAssociated Builders and Con-

tractors with more than twodozen Excellence in Construc-tion awards, including threenational ones. Recipient ofthe Ecumenical Center’s Eth-ics in Business Award. Recog-nized as one of San Antonio’sTop 50 Private Companies for13 years.

42. Little Engine HomeCare Inc.Chief executive: Founder An-dy PrattU.S. revenue: Not availableS.A. area employees: 81Benefits: Company-paidmedical, prescription, dental,vision and life insurance;401(k) with company match;company-paid license-re-quired continuing education;Spanish-bilingual bonus andother bonus opportunities;auto allowance; leadershipdevelopment program; andmentor program for newgraduates.Interesting facts: Providedthe steps needed for Walk forAutism San Antonio to set theGuinness World Record forHighest Number of RegisteredWalkers. Mascot named Elliethe “Special Needs Engine.”Adopted the Star Fish Storyas a symbol of the company’sculture, and each month em-ployees are honored with aStar Fish Award for something

ronment.Interesting facts: Selected in2004 by the American Insti-tute of Architects as the na-tional Firm of the Year. Fourprojects have been selectedas national Top Ten GreenProjects by the AIA COTE.Honored in 2009 with a TexasMedal of Arts.

45. Texas OrganSharing AllianceChief executive: CEO PatrickGiordanoGlobal revenue: $12,000,000S.A. area employees: 44Benefits: Company-paidmedical, dental, vision andlong-term disability coverag-es; unused sick leave balancecan be cashed out at end ofyear; AAA Plus coverage foremployees’ vehicles; educa-tional assistance; 401(k) withcompany match up to 5 per-cent and an additional 5 per-cent of the year-end grosspay as profit-sharing; year-end and discretionary begin-ning-of-the-year bonuses.Interesting facts: Incorporat-ed by a group of seven SanAntonio physicians under thename South Texas OrganBank; in August 1998, thename changed to better re-flect its mission and the areait serves. Member of the Unit-ed Network of Organ Sharing.

accomplished in their work.

43. Pollock PaperDistributorsChief executive: CEO andPresident Lawrence S. PollockIIIU.S. revenue: $225,000,000S.A. area employees: 41Benefits: Medical, dental, vi-sion, short-term disability,supplemental life and acci-dent insurance; company-paid long-term disability, lifeand accidental death and dis-memberment insurance; and401(k) plan with companymatch. Interesting facts: Provides awide variety of products fromshopping bags to food con-tainers to packaging systems.

44. Lake|FlatoArchitects Inc.Chief executive: Principal Da-vid LakeGlobal revenue: Not availableS.A. area employees: 61Benefits: Medical, dental, vi-sion, short- and long-termdisability, and life insurance;bonus and profit-share pro-gram; in-house education pro-gram and reimbursement forcost of the ARE exams; an-nual weekend getaway for allemployees and their families;and open, informal work envi-

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In the fourth year of San Anto-nio’s top workplaces competition,more employers participated andthe questions changed a little, butthe method stayed the same: Em-ployee responses determined thewinners.

“We feel if you want to find outwhere the best employers are, askthe people who work there,” saidDoug Claffey, president and CEO ofWorkplaceDynamics, the firm thathas been conducting the area’s topworkplaces evaluation since 2009.

He said other options are availa-ble, including one that convenes apanel of experts to evaluate man-agement comments about the com-pany and another one that allowsthe public to vote on the best work-places.

But employees provide a moreobjective analysis, and the surveysare structured to bring strengthsand weaknesses into clear view,Claffey said.

“It’s the most robust way to se-lect top workplaces,” he said.

The number of companies, gov-ernment agencies and organizationsthat agreed to be surveyed in theannual study increased by about 47percent this year to 126, the largestnumber ever in the review.

As a result, the number of enti-

ties recognized as top workplacesgrew from 50 last year to 80 thisyear. Each is recognized in the fol-lowing pages.

The top finishers in each of threesize categories — large for organiza-tions with 500 or more employees,midsize for organizations with 150to 499 employees and small withfewer than 150 employees — areprofiled in this section. Categoriesare based on the number of SanAntonio employees.

Also identified are the winnersof 15 special awards for top scoreson specific characteristics of theworkplace, such as training oppor-tunities and work-life flexibility.

Any company or organizationwith at least 35 employees was eli-gible to be nominated for consider-ation in the study, but workplaceshad to agree to let their employeesbe surveyed to be part of the analy-sis.

Claffey said that while not everycompany participates, the study ex-amines the companies and agenciesthat aspire to be top workplaces.

This year, 126 of the 696 compa-nies that were nominated for par-ticipation agreed to let their em-ployees be surveyed. A total of37,285 employees were surveyedand 24,081 responded, which setanother record for the local compe-tition.

METHODOLOGY

Employee repliesdecided winnersBy William Pack

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If a workplace had less than 500employees, each one was surveyed.If it had 500 or more, a samplepool could have been selected forquestioning, Claffey said.

The survey included 24 state-ments that employees could re-spond to in one of seven ways, var-ying from “strongly disagree” to“strongly agree.”

The statements included “I haveconfidence in the leader of thiscompany” and “At this company,we do things efficiently and well.”

Claffey said the statements varyfrom year to year based on what’sbeen proven to be the most effec-tive.

Two new ones that were addedto the San Antonio survey assessedwhether the job met the expecta-tions the employee had when he orshe started and whether the man-ager cares about the employee’sconcerns.

A “control question” also is in-cluded that affects how the otherresponses are evaluated. It asks the

respondent to rate the work experi-ence at the company or organiza-tion, with a rating of 99 being thebest and 0 being the worst.

Claffey said responses from allthe statements produce an averagescore for each company or organi-zation. That score allows the work-place to be ranked in the appropri-ate size category.

Participating companies receive asummary of their employee re-sponses for free, but if they wantmore detailed results broken downby department or demographicgroups, they have to purchase it.

Claffey said about a third of theparticipating companies madethose purchases.

It’s useful data that can helpcompanies and organizations iden-tify their strengths and weakness-es, the CEO said. That, Claffeysaid, can help the employer im-prove.

He said more employers want tobe involved in the evaluation be-cause the economy is starting toimprove, and a good score can helpan organization attract top workers.

Companies often claim they’rethe best place to work, but whenan independent organization veri-fies that with a study, it’s valuable,Claffey said.

“It gives you an edge in hiring,”said Claffey.

It also boosts the morale of cur-

rent employees who have not hadmuch to celebrate about econom-ically in the last few years.

Both Curt Anastasio, presidentand CEO of NuStar Energy LP,which has finished first in the topworkplace survey for large compa-nies each year since it started, andDr. Richard Reyna, president andCEO of HealthTexas MedicalGroup, which won top ranking formidsize employers in 2010, agreedthat the recognition pays dividends.

“Being recognized as one of thebest places to work in San Antonioby the San Antonio Express-Newshas been such a tremendous honorfor us, and it has definitely helpedus attract and retain the best em-ployees in our industry,” saidAnastasio.

Reyna said the award has con-vinced some people to apply forwork at his company and boostsmorale.

“It has benefits,” he said.

[email protected]

“We feel if you want to find out where the bestemployers are, ask the people who work there. It’s themost robust way to select top workplaces.”Doug Claffey, president and CEO of WorkplaceDynamics

TOP WORKPLACES


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NuStar Energy LP, one of SanAntonio’s fastest-growing compa-nies, was ranked No. 1 in the TopWorkplaces rankings of large em-ployers in a survey sponsored bythe San Antonio Express-News.

The award is not a new event atNuStar. The 2012 award from theExpress-News is the fourth year in arow. Earlier in 2012, NuStar madeFortune magazine’s list of “100 BestCompanies to Work For,” also forthe fourth straight year. Fortuneranked the company this year at No.15, up from No. 30 the year before.

Yet, company officials seem sur-prised and honored whenever thecompany is recognized in a new

workplace survey competition.NuStar, a publicly traded master

limited partnership, owns pipelines,terminals and fuel-storage facilities,including international properties. Italso owns two asphalt refineries andlast year purchased a crude-oil re-finery in San Antonio.

The company is growing quicklyand expects to move into a $100million, 300,000-square-foot head-quarters building near completion atThe Rim in late October.

“We have a very strong corporateculture which puts our employeesfirst,” said CEO and President CurtAnastasio. NuStar Chairman “BillGreehey established the corporateculture at (his first San Antoniocompany) Valero (Energy Corp.),

and we carried it on when we start-ed at NuStar.”

The company employs 1,900around the world, 1,500 in the Unit-ed States and about 550 in San An-tonio. It began in San Antonio in2001 with 160 employees. “We havea no-layoff policy,” Anastasio said.“We have never had a layoff at thecompany, and we are not going to.”

NuStar’s benefits package hasbeen rated the best in the industryby Hewitt Associates because it isvalued at 46 percent of an employ-ee’s salary.

“We have the best pay and bene-fits in the industry, independentlyconfirmed by consultants, and wehave tons of recognition for our peo-ple,” Anastasio said.

ENERGY

NuStar ranks No. 1 in workplace listings

Bob Owen / San Antonio Express-News

NuStar Energy employees take a tour of the company’s newheadquarters on I-10 West near The Rim.

By David Hendricks

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NuStar excels at community in-volvement and charity work, a fac-tor in workplace contests.

Asked “why I love my job,” oneemployee said in this year’s Express-News survey, “Management encour-ages giving back to the local com-munities where we work and pro-motes a caring and sharing spirit.”

About 70 NuStar employees siton 100 boards at charities, rangingfrom Meals on Wheels of San Anto-nio to Habitat for Humanity of SanAntonio. A special emphasis isplaced on volunteering and raisingmoney for the homeless shelterHaven for Hope, which was spear-headed by Greehey and openedabout two years ago. A companygolf tournament recently raisedabout $4 million for Haven forHope, Anastasio said.

The company had 100 percentparticipation in the most recentUnited Way of San Antonio andBexar County campaign and thelargest per-capita amount of givingin the country, Anastasio said.

Employees said they appreciate

NuStar’s policy of empowerment intheir jobs. “I am not micromanagedand have the ability to make deci-sions, and that saves times and frus-tration,” one employee said.

“We’re on the New York StockExchange and the Fortune 500, butwe don’t run the company that way,like some megacorporation,” Anas-tasio said.

“People have the power to dotheir jobs in lots of different ways.For example, our safety practices.The lowest person on the totem polecan entirely shut down an operationif they detect an unsafe practice. Itdoesn’t require running up thechain of command to receive per-mission to do that. If there is an un-safe condition, anybody is permittedto do something about it immediate-ly on the spot,” he said.

The open-door policy of manage-ment also is appreciated. “The espritde corps of all the departments andopen doors with every manager andexecutive” was cited by one employ-ee.

Anastasio said he holds roundta-

ble discussions at the company’sdistance locations with the rank-and-file workers without their localmanagers present.

“I went down to St. Eustatius (inthe Caribbean), and the people werecomplaining about the trucks theywere using, the poor conditions andair conditioners that were not work-ing. They showed me that. It wasdefinitely true. We were able to or-der another fleet of trucks to godown there and made sure thatmanagement doesn’t steal the trucks

and get them first so that the rank-and-file gets them. That’s just oneexample of something you can acton quickly,” Anastasio said.

Although pay and benefits areimportant, it is not everything,Anastasio said. “I think that whatmotivates people is to treat themwith respect. You put people first,lots of awards and recognitions.We’re constantly giving lots of posi-tive reinforcement to our people.”

[email protected]


NuStar Energyemployees JeffMallory (left)Rebecca Millerand others takea tour of thecompany’s newheadquarters.

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It’s not often that people leavethe Phyllis Browning Co. Andwhen they do, it’s often with asense of regret.

A real estate agent with the com-pany who relocated to Austin to becloser to family recently sent com-pany founder Phyllis Browning anemail thanking her for the compa-ny’s support, ethics, professional-ism and management.

“You have set the bar very high,”she wrote. “So many of your agentshave touched my life and it is veryhard saying goodbye to this amaz-ing family.”

That family atmosphere is onereason that the Phyllis Browning

Co., a privately held real estatesales firm founded in 1989, won theTop Workplaces award for midsizecompanies.

Browning opened the firm onBroadway in Alamo Heights at atime when the real estate marketwas slow, but it’s since grown to180 employees and six offices. “Ibasically had a five-year businessplan,” Browning said. “The mostimportant thing I wanted to havewas a real quality company.”

She concentrated on the AlamoHeights, Terrell Hills and OlmosPark areas originally. The companygot a boost in the early 1990s whenAT&T relocated its headquarters todowntown San Antonio, bringingalong its executive workforce.

As the company added agents,Browning noticed more and moresales happening on the city’s NorthSide. “It just started growing,” shesaid.

Browning added an office onBlanco Road to give those agents astopping point between showings,but didn’t think the office wouldamount to much. “We opened thesecond office with the idea that the

agents would have a place to stopand use the bathroom and maybehave an office to write contracts,”Browning said with a laugh. Thatoffice on Blanco Road is now thefirm’s largest.

The company has been selectivein having a mix of new agents andseasoned veterans over the years,encouraging agents to interviewwith other firms to make sure it’s a

MIDSIZE COMPANIES

Browning is soldon family atmosphere


Phyllis Browning (center) and her daughter, Jennifer Shemwell (left)stand with a group of their agents in front of company headquarters.

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good fit. “We’re looking for a teamplayer,” Browning said. “The agentsin our company tend to think thatif it’s good for them, it’s good forthe company; and if it’s good for thecompany, it’s good for them.”

At company meetings, oftensomeone will get picked to nameevery person in the room. “It’s im-portant to us that we know eachother,” Browning said.

In the same vein, when it’s timeto take incoming calls from pros-pective clients, the agents assignedto cover the phones for that shiftwill head to the company’s head-quarters on Broadway, no matterwhich office they normally workfrom. Browning said it helps every-one get to know each other.

The company also has an awardsluncheon in January to recognizeemployees — and roast the manage-ment a bit.

Today, Browning is chairmanand CEO of the company and herdaughter, Jennifer Shemwell, ispresident. But both Browning andShemwell continue to list and show

properties.“That’s the part of the business I

enjoy so much. I love meeting newpeople. It’s just so much fun to putthem in the car and tell them aboutthe city. It’s almost like I’m a touristguide,” Browning said. “I don’tknow whether I’ll ever stop doingthat. It keeps me in touch withwhat the agents are going throughand what they have to do to takecare of a client or a listing.”

Real estate agent Pat Howell saidshe initially was attracted to the

company because of the way it mar-kets properties. But she said thecompany’s management treats ev-eryone with respect, and Howellloves that Browning and Shemwellboth take listings.

“They’ve got their finger on thepulse,” Howell said. “It’s nice towork for people who know whatyou do out in the field.”

Mary Ann Keller has been a re-ceptionist at the firm’s Broadwayoffices for seven years. “When Icame here I thought, ‘I like a com-pany that’s not a big corporation.’We’ve grown so much, but it stillhas that family feel,” Keller said.

When Keller tore her meniscus,her co-workers put together a list ofpeople who could bring her andher family meals. And when shewas caring for her ailing mother orneeded to stay home with sick chil-dren, no one at the company raisedan eyebrow. “They were so patientand so good about it,” Keller said.“Not all companies are like that.You’re not as stressed aboutthings.”

Little things like that translate in-to low turnover, said managing bro-ker John Flournoy.

“It’s a corporation, but it’s like asecond family. The agents and thestaff see it that way,” Flournoy said.“We don’t lose too many people, be-cause they trust the ownership.”

The company is best-known forselling high-end listings.

“Large sales are the heart andsoul of what this company does,”Flournoy said, noting that 45 per-cent of the company’s sales are forhomes priced higher than$500,000.

But the firm takes pride in pro-viding the same level of service nomatter the home price, Flournoysaid.

“I tell our agents that we give thesame excellent service on a$100,000 house that we do on an$800,000 house,” Flournoy said.“We don’t cut any part of our ser-vices if the house is smaller.”

[email protected]: @Jennifer_Hiller


Phyllis Browning Co. targetshigh-end real estate.

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Peterson Regional Medical Center is a private,not-for-profi t community hospital located in the heart of the beautiful Texas Hill Country. Kerrville boasts gorgeous scenery, superior school systems, a strong economy and a relaxed Texas atmosphere.A friendly community of approximately 24,000 residents located just 60 miles from San Antonio, and 80 miles from Austin. Peterson Regional Medical Center moved into its brand new facility in April of 2008.Kerrville attracts people from all over the world as a place to vacation, enjoy festivals and even retire. Small town atmosphere, friendly neighbors, very low crime. Good schools, youth activities, family environment, Guadalupe River, hunting, fi shing,year-round outdoor recreation. Close-in, country living with room for horses or livestock.Extensive visual and performing arts community. Country club and several golf courses.

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Keystone School, rated No. 1 inthe Top Workplace ranking ofsmall employers in a survey spon-sored by the San Antonio Express-News, has grown from a smallreading program in one house onEast Craig Place to an expansive,10-building campus that servesmore than 450 children.

Founded in 1948, the privateacademy employs 60 teachers wholead pre-kindergarten to 12th-

grade classrooms. And many ofthem have come from San Anto-nio’s public school districts, wherethe typical median pay is about 5percent to 10 percent higher.

“There’s more of an intrinsicthing with teaching,” said CharronHolleron, one of Keystone’s fourth-grade teachers. “You feel more re-warded by what the students ac-complish and what they learn thanby money,” she said. “I don’t knowif I would work any harder or anybetter with more pay.”

Darren Abate / For the Express-New

Students walk up the steps of Keystone School, which has a to 17-to-1student-to-teacher ratio.

EDUCATION

Autonomy earns Keystone high marks

By Neal Morton

Keystone highlightsA Top Workplace: 2009, 2010, 2011and 2012

Founded: 1948

Head of school: Brian Yager

Board of trustees: 15 members

Budget: $6.8 million

Tuition: $10,500 to $15,885

Grades served: Pre-K to 12

Enrollment: 467 students

Teachers: 60

Support staff: 15

Median level of teacher experi-ence: 17 years

Median tenure at Keystone: Eightyears

Holleron worked part time atKeystone before being hired fulltime five years ago. She made themove after reluctantly deciding toretire from the public school sys-tem, to which she had devoted 30years of her life.

Despite loving the students, shesaid she had grown disenchantedwith a state curriculum that in-creasingly emphasized studenttesting and rote learning overteacher creativity.

Rather than tying teacher con-tracts or bonuses to student testscores, Holleran said, Keystoneevaluates their performance basedon goals and projects they and theadministration develop each year.

“You feel respected here. Youfeel like a professional,” she said.“I was so surprised when theysaid we can write our own curri-culum.

“They hire people they believecan do the job.”

Other Keystone teachers echoedHolleran.

When prompted to complete thephrase “I love my job because . . .”in the Top Workplace survey, oneemployee said, “Keystone is a greatplace and I wouldn’t want to teachanywhere else.”

What attracts such devoted

teachers to Keystone, aside fromthe 17-to-1 student-to-teacher ra-tios, is the autonomy, said Head ofSchool Brian Yager.

“We don’t micromanage despitehaving high expectations. That’scrucial to our environment,” hesaid. “We provide a really pur-poseful and meaningful mission,then allow outstanding educatorsthe space to execute it.”

[email protected]

Darren Abate / For the Express-New

Brian Yager, Keystone’s head of school, says educators are givenautonomy. “We don’t micromanage despite having high expectations.That’s crucial to our environment.”


TOP WORKPLACES

San Antonio has a well-deserved reputationfor being water’s most resourceful city –through conservation, sound resource

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At San Antonio Water System, our employees takegreat pride in being part of that legacy. Working

tirelessly 24/7 to deliver sustainable, affordable waterservices to our neighbors, families and friends.

In humble appreciation for their hard workand dedication, we lift a glass of cool,

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SALUD!

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