topic 1: managers and management objectives understand what is meant by the term management...
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Topic 1: Managers and ManagementObjectives Understand what is meant by the
term management Describes processes of management
and classify different levels of managers
Understand the roles of management
What is organization?
A systematic arrangement of people brought together to accomplish some specific purposes
Three key components of the definition of organization
Goals
How to make an organization work? Set up goals Group people Allocate resources Assign tasks Monitor process Evaluate outcomes
Resolve conflicts Lead under uncertainty Change strategy Transform organizational Etc.
We need management Operatives and managers What is management?
Refers to the process of getting things done, effectively and efficiently, through and with other people.
What are the management processes? Planning Organizing Leading controlling
Interrelated
Simultaneously
How to evaluate management EfficiencyDo things correctlyRefers to the relationship between
inputs and outputs EffectivenessDo the right thing to reach the
goal(s)
Managers at different levels
Top managers
Middle managers
First-line managers
operatives
The differences in managerial roles for managers at different levels
Planning
Organizing
Leading Controlling
First-line
15% 24% 51% 10%
Middle 18% 33% 36% 13%
Top 28% 36% 22% 14%
Mintzberg’s Managerial Roles Interpersonal Informational decisional
Mapping game Figurehead
EntrepreneurMonitorResource allocatorDisseminatorLeaderDisturbance handlerSpokesmanLiaisonNegotiator
Interpersonal
Informational
Decisional
Mapping game Figurehead
EntrepreneurMonitorResource allocatorDisseminatorLeaderDisturbance handlerSpokesmanLiaisonNegotiator
Interpersonal
Informational
Decisional
Another mapping game Figurehead Leader Liaison Spokesman Disseminator Monitor Resource allocator Disturbance handler Entrepreneur negotiator
Planning
Organizing
Controlling
Leading
Managerial roles in small and large organizations
High
Moderate
Low
Managerial rolesin small firms
Managerial rolesin large firms
Spokesperson
Entrepreneur
FigureheadLeader
Disseminator
Resource allocator
LiaisonMonitorDisturbance handlerNegotiator
Entrepreneur
Managerial skills
General skills Conceptual skills Interpersonal skills Technical skills Political skills
Managerial skills Specific skills
Controlling organizational environment and resources
Organizing and coordinating Handling information Providing for growth and development Motivating employees and handling conflicts Strategic problem solving
Management Competencies What are management
competencies? What do management
competencies different from managerial skills?
What is a popular method measuring management competencies?
Are top managers over paid?
Why study management? Organizations need management
to improve itself Better understanding of
managerial behaviors
Management and other disciplines
Anthropology Economics Philosophy Political science Psychology Sociology
Options
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Other options
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