topic2 forecasting

43
1 INDUSTRIAL MANAGEMENT (MEM 575) Topic 2: Forecasting Lecturer: Pn. Wan Mazlina Wan Mohamed Office: T1-A11-11A

Upload: muhd-shoffi

Post on 21-Jul-2016

52 views

Category:

Documents


7 download

DESCRIPTION

im

TRANSCRIPT

Page 1: Topic2 Forecasting

1  

INDUSTRIAL MANAGEMENT (MEM 575)

Topic 2: Forecasting

Lecturer: Pn. Wan Mazlina Wan Mohamed Office: T1-A11-11A

Page 2: Topic2 Forecasting

MEM  575   2  

What  is  Forecas3ng?  

þ  Process  of  predic3ng  a  future  event  

þ  Underlying  basis  of    all  business  decisions  þ  Produc3on  þ  Inventory  þ  Personnel  þ  Facili3es  

Hmm…. you gonna get an A for this subject

Page 3: Topic2 Forecasting

MEM  575   3  

þ  Short-­‐range  forecast  þ  Up  to  1  year,  generally  less  than  3  months  þ  Purchasing,  job  scheduling,  workforce  levels,  job  

assignments,  produc3on  levels  þ  Medium-­‐range  forecast  

þ  3  months  to  3  years  þ  Sales  and  produc3on  planning,  budge3ng  

þ  Long-­‐range  forecast  þ  3+  years  þ  New  product  planning,  facility  loca3on,  research  

and  development  

Forecas3ng  Time  Horizons  

Page 4: Topic2 Forecasting

MEM  575   4  

Seven  Steps  in  Forecas3ng  þ Determine  the  use  of  the  forecast  þ  Select  the  items  to  be  forecasted  þ Determine  the  3me  horizon  of  the  forecast  þ  Select  the  forecas3ng  model(s)  þ Gather  the  data  þ Make  the  forecast  þ Validate  and  implement  results  

Page 5: Topic2 Forecasting

MEM  575   5  

Types  of  Forecasts  

þ  Economic  forecasts  þ  Address  business  cycle  –  infla3on  rate,  money  

supply,  housing  starts,  etc.  

þ  Technological  forecasts  þ  Predict  rate  of  technological  progress  þ  Impacts  development  of  new  products  

þ  Demand  forecasts  þ  Predict  sales  of  exis3ng  products  and  services  

Page 6: Topic2 Forecasting

MEM  575   6  

Strategic  Importance  of  Forecas3ng  

þ  Human  Resources  –  Hiring,  training,  laying  off  workers  

þ  Capacity  –  Capacity  shortages  can  result  in  undependable  delivery,  loss  of  customers,  loss  of  market  share  

þ  Supply  Chain  Management  –  Good  supplier  rela3ons  and  price  advantages  

Page 7: Topic2 Forecasting

MEM  575   7  

The  Reali3es!  

þ Forecasts are seldom perfect þ Most techniques assume an

underlying stability in the system þ Product family and aggregated

forecasts are more accurate than individual product forecasts

Page 8: Topic2 Forecasting

MEM  575   8  

Forecas3ng  Approaches  

þ Used  when  situa3on  is  vague  and  liale  data  exist  þ  New  products  þ  New  technology  

þ  Involves  intui3on,  experience  þ  e.g.,  forecas3ng  sales  on  Internet  

Qualita3ve  Methods  

Page 9: Topic2 Forecasting

MEM  575   9  

Forecas3ng  Approaches  

þ Used  when  situa3on  is  ‘stable’  and  historical  data  exist  þ  Exis3ng  products  þ  Current  technology  

þ  Involves  mathema3cal  techniques  þ  e.g.,  forecas3ng  sales  of  color  televisions  

Quan3ta3ve  Methods  

Page 10: Topic2 Forecasting

MEM  575   10  

Overview  of  Quan3ta3ve  Approaches  

1.  Naive  approach  2.  Moving  averages  3.  Exponen3al  smoothing  4.  Trend  projec3on  5.  Linear  regression  

Time-­‐Series  Models  

Associa3ve  Model  

Page 11: Topic2 Forecasting

MEM  575   11  

þ    Set  of  evenly  spaced  numerical  data  þ    Obtained  by  observing  response  variable  at  

regular  3me  periods  

þ  Forecast  based  only  on  past  values,  no  other  variables  important  þ  Assumes  that  factors  influencing  past  and  

present  will  con3nue  influence  in  future  

Time  Series  Forecas3ng  

Page 12: Topic2 Forecasting

MEM  575   12  

Components  of  Demand  De

mand  for  p

rodu

ct  or  service  

 |  |    |  |    1  2    3  4        Year  

Average  demand  over  four  years  

Seasonal  peaks  

Trend  component  

Actual  demand  

Random  varia3on  

Figure  4.1  

Page 13: Topic2 Forecasting

MEM  575   13  

þ  Persistent,  overall  upward  or  downward  paaern  

þ Changes  due  to  popula3on,  technology,  age,  culture,  etc.  

þ  Typically  several  years  dura3on    

Trend  Component  

Page 14: Topic2 Forecasting

NY  -­‐  KJP  585  2009   14  

þ  Regular  paaern  of  up  and  down  fluctua3ons  

þ  Due  to  weather,  customs,  etc.  þ  Occurs  within  a  single  year    

Seasonal  Component  

   Number  of  Period  Length  Seasons  

Week  Day  7  Month  Week  4-­‐4.5  Month  Day  28-­‐31  Year  Quarter  4  Year  Month  12  Year  Week  52  

Page 15: Topic2 Forecasting

MEM  575   15  

þ Repea3ng  up  and  down  movements  þ Affected  by  business  cycle,  poli3cal,  and  

economic  factors  þ Mul3ple  years  dura3on  þ Oken  causal  or    

associa3ve    rela3onships  

Cyclical  Component  

0  5  10  15  20  

Page 16: Topic2 Forecasting

MEM  575   16  

þ  Erra3c,  unsystema3c,  ‘residual’  fluctua3ons  

þ  Due  to  random  varia3on  or  unforeseen  events  

þ  Short  dura3on  and    nonrepea3ng    

Random  Component  

 M  T  W  T  F  

Page 17: Topic2 Forecasting

MEM  575   17  

Naive  Approach  

þ Assumes  demand  in  next    period  is  the  same  as    demand  in  most  recent  period  þ e.g.,  If  January  sales  were  68,  then  

February  sales  will  be  68  þ  Some3mes  cost  effec3ve  and  efficient  þ Can  be  good  star3ng  point  

Page 18: Topic2 Forecasting

MEM  575   18  

þ   Moving  average  þ Weighted  moving  average    þ  Exponen3al  smoothing  

Techniques  for  Averaging  

Page 19: Topic2 Forecasting

MEM  575   19  

Moving  Average  Method  

Moving  average  =  ∑  demand  in  previous  n  periods  

 n  

A forecasting method that uses an average of the ‘n’ most recent periods of data to forecast the next period. Useful if we can assume that market demands will stay fairly steady over time.

e.g. a 4-month moving average is found by summing the demand during the past 4 months and dividing by 4. This practice tends to smooth out short term irregularities in the data series.

The above is used as an estimate of the next period’s demand

Page 20: Topic2 Forecasting

MEM  575   20  

Moving  Average  Example  

Storage shed sales at a Garden Supply shop are as shown in the following Table.

Example  1:  

Calculate the 3-month moving average forecast.

Page 21: Topic2 Forecasting

MEM  575   21  

January 10 February 12 March 13 April 16 May 19 June 23 July 26

Actual 3-Month Month Shed Sales Moving Average

(12 + 13 + 16)/3 = 13 2/3 (13 + 16 + 19)/3 = 16 (16 + 19 + 23)/3 = 19 1/3

Moving  Average  Example  

10 12 13

(10 + 12 + 13)/3 = 11 2/3

Page 22: Topic2 Forecasting

MEM  575   22  

Moving  Average  Example  

e.g. the forecast for December is 20.7 The forecast for coming January is (18+16+14)/3=16.0

Page 23: Topic2 Forecasting

MEM  575   23  

Graph  of  Moving  Average  

| | | | | | | | | | | | J F M A M J J A S O N D

Shed

Sal

es

30 – 28 – 26 – 24 – 22 – 20 – 18 – 16 – 14 – 12 – 10 –

Actual Sales

Moving Average Forecast

Page 24: Topic2 Forecasting

MEM  575   24  

Weighted  Moving  Average  

Weighted moving average =

∑ (weight for period n) x (demand in period n)

∑ weights

When a detectable trend or pattern is present, weights can be used to place more emphasis on recent values. This makes forecasting techniques more responsive to changes because more recent periods may be more heavily weighted.

Page 25: Topic2 Forecasting

MEM  575   25  

Weighted  Moving  Average  Ex:  Example  2  The  shop  in  Example  1  decides  to  forecast  storage  shed  sales  by  weigh3ng  the  past  3  months  as            

follows:  Period    Weight  applied  Last  month    3  2  months  ago    2  3  months  ago    1  _____________________________  Solu3on:  ∑  (weights)  =  6    Based  on  the  weigh3ngs  above,  the  forecast  for  any  month    

           [(3  x  Sales  last  month)  +  (2  x  Sales  2  months  ago)  +  (1  x  Sales  3  months  ago)]    =    -­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐-­‐  

             ∑  (weights)  

Page 26: Topic2 Forecasting

MEM  575   26  

January 10 February 12 March 13 April 16 May 19 June 23 July 26

Actual 3-Month Weighted Month Shed Sales Moving Average

[(3 x 16) + (2 x 13) + (12)]/6 = 141/3 [(3 x 19) + (2 x 16) + (13)]/6 = 17 [(3 x 23) + (2 x 19) + (16)]/6 = 201/2

10 12 13

[(3 x 13) + (2 x 12) + (10)]/6 = 121/6

Weights Applied Period 3 Last month 2 Two months ago 1 Three months ago 6 Sum of weights

Page 27: Topic2 Forecasting

MEM  575   27  

Weighted  Moving  Average  Ex:  

Note  that  in  this  situa3on  more  heavily  weigh3ng  the  latest  month  provides  a  much  more  accurate  projec3on.  Note  also  that  moving  averages  are  effec3ve  in  smoothing  out  sudden  fluctua3ons  in  the  demand  paaern  to  provide  stable  es3mates.    

Page 28: Topic2 Forecasting

MEM  575   28  

Moving  Average  And    Weighted  Moving  Average  

Note from the graph that both moving averages lag the actual demand. The weighted moving average, however reacts more quickly to changes in demand.

Page 29: Topic2 Forecasting

MEM  575   29  

þ  Increasing  n  smooths  the  forecast  but  makes  it  less  sensi3ve  to  changes  

þ Do  not  forecast  trends  well  þ Require  extensive  historical  data  

Poten3al  Problems  With    Moving  Average  

Page 30: Topic2 Forecasting

MEM  575   30  

Exponen3al  Smoothing  

• Is a weighted moving average forecasting technique in which data points are weighted by an exponential function. • This technique involves little record keeping of past data.

Page 31: Topic2 Forecasting

MEM  575   31  

Exponen3al  Smoothing  

New forecast = Last period’s forecast + α (Last period’s actual demand – Last period’s forecast)

Ft = Ft – 1 + α(At – 1 - Ft – 1)

where Ft = new forecast Ft – 1 = previous forecast

α = smoothing (or weighting) constant (0 ≤ α ≤ 1)

Remember This!!!!!!!! Basic exponential smoothing formula:

Page 32: Topic2 Forecasting

MEM  575   32  

Exponen3al  Smoothing  Example  

Example 3 In January, a car dealer predicted February demand for 142 Ford Mustangs. Actual February demand was 153. Using a smoothing constant chosen by management of α = 0.20, forecast the March demand using the exponential smoothing model. Solution: Substituting into the formula above, New forecast (for March demand), FMac = FFeb + α (AFeb – FFeb)

= 142 + 0.20 (153 – 142) = 144.2

Therefore the March demand forecast for Ford Mustang is 144.

Page 33: Topic2 Forecasting

MEM  575   33  

Measuring  Forecast  Error  Forecast error (or Deviation) = Actual demand – Forecast demand = At - Ft. Several measures in use: • Mean absolute deviation (MAD) • Mean squared error (MSE) • Mean absolute percent error (MAPE)

∑ | Actual - Forecast | MAD = ------------------------------

n ∑ (Forecast error)2

MSE = ------------------------ n n 100 ∑ | Actual i - Forecast i | / Actual i

MAPE = -----------i=1-------------------------------------------- n

Page 34: Topic2 Forecasting

MEM  575   34  

Trend  Projec3on  

•  A time-series forecasting method that fits a trend line to a series of historical data points and then projects the line into the future for forecasts.

•  It is usually for medium-to-long range forecasts.

Page 35: Topic2 Forecasting

MEM  575   35  

Forecast  Error  Example:    

Page 36: Topic2 Forecasting

MEM  575   36  

Page 37: Topic2 Forecasting

MEM  575   37  

Page 38: Topic2 Forecasting

MEM  575   38  

Page 39: Topic2 Forecasting

MEM  575   39  

Exponen3al  Smoothing  Example  2  

Demand for the last four months was:

Predict demand for July using each of these methods: (A) 1) A 3-period moving average 2) exponential smoothing with alpha equal to .20 (use naïve to

begin). (B) 3) If the naive approach had been used to predict demand for April

through June, what would MAD have been for those months?

Page 40: Topic2 Forecasting

MEM  575   40  

Exponen3al  Smoothing  Example  2  

Month   Demand   Forecast  

March     6   -­‐  

April   8   6  

May   10   6  +  0.2(8  –  6)  =  6.4  

June   8   6.4  +  0.2(10  –  6.4)  =  7.12  

7.12  +  0.2(8  –  7.12)  =  7.296  

A)  1. (8+10+8)/3 = 8.33 (July Forecast) 2. Use naïve to begin

B) Month   March   April   May   June  

Demand   6   8   10   8  

Naïve   -­‐   6   8   10  

Error   -­‐   +2   +2   -­‐2  

MAD   6/3   =  2.0  

Page 41: Topic2 Forecasting

MEM  575   41  

Moving  Average    Weekly  sales  of  ten-­‐grain  bread  at  the  local  organic  food  market  are  in  the  table  below.  Based  on  this  data,  forecast  week  9  using  a  five-­‐week  moving  average.  

Other  Examples  

Week   1   2   3   4   5   6   7   8  

Sales   415   389   420   382   410   432   405   421  

Page 42: Topic2 Forecasting

MEM  575   42  

Exponential Smoothing & MAD Jim's department at a local department store has tracked the sales of a product over the last ten weeks. Forecast demand using exponential smoothing with an alpha of 0.4, and an initial forecast of 28.0. Calculate MAD.

Other  Examples  

Period Demand 1 24 2 23 3 26 4 36 5 26 6 30 7 32 8 26 9 25

10 28

Page 43: Topic2 Forecasting

MEM  575   43  

Period Demand Forecast Error Absolute 1 24 28.00 2 23 26.40 -3.40 3.40 3 26 25.04 0.96 0.96 4 36 25.42 10.58 10.58 5 26 29.65 -3.65 3.65 6 30 28.19 1.81 1.81 7 32 28.92 3.08 3.08 8 26 30.15 -4.15 4.15 9 25 28.49 -3.49 3.49

10 28 27.09 0.91 0.91 Total 2.64 32.03

Average 0.29 3.56 Bias MAD

Other  Examples  –  Exponen3al  Smoothing