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    PLANNING AND ORAGANISING

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    Selecting missions and objectives as wellas the actions to them which requires

    decision - making, that is, choosing acourse of action from among thealternatives.

    PLANNING

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    TYPES OF PLANS

    The ends towards which activity is aimed.

    The determination of the basic long-term objectives ofan enterprise and the adoption of the courses of actionand allocation of resources necessary to achievethese goals.

    General statements or understandings thatguide or channel thinking in decision making

    The basic purpose or function or tasks of an enterpriseor agency or any part of it.

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    Plans that establish a required method of

    handling future activities

    Spell out specific required actions or non-action,allowing no discretion

    A complex of goals, policies, procedures, rules, taskassignments, steps to be taken, resources to beemployed, and other elements necessary to carry outa given course of action

    A statement of expected results expressed innumerical terms

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    STEPS IN PLANNING

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    An objective isverifiablewhen

    at the end of the period one candetermine whether or not it has

    been achieved.Clear and verifiable objectivesfacilitate measurement of the

    surplus as well as the effectiveness

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    Relationship of Objectives and the Organizational Hierarchy

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    Different types ofObjectives

    Quantitative objectives:-these are

    objectives that can be measured.E.g.:-to achieve a return on investment of12 % at the end of the current fiscal year.

    Qualitative objectives:-these areobjectives that are vague and cannot bemeasured.E.g.:-to make a reasonable profit.

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    MANAGEMENT BY OBJECTIVES

    (MBO)

    A comprehensive managerial

    system that integrates many key

    managerial activities in asystematic manner and isconsciously directed toward the

    effective and efficient achievement

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    Benefits of management

    by objectivesImprovement of managing through results-orientedplanningClarification of organizational roles and structures

    as well as delegation of authority according to theresults expected of the people occupying the roles.

    Encouragement of commitment to personal and

    organizational goals

    Development of effective controls that measuresresults and lead to corrective actions

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    SYSTEM APPROACH TO MANAGEMENT BYOBJECTIVES

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    Failures of management by

    objectivesManagers fails to teach the philosophy of MBO tosubordinates

    Failure to give guidelines to goal setters

    Difficulty of setting goals by themselves

    Not Emphasizing on short- term goals

    Danger of inflexibility

    Overuse of quantitative goals

    Forgetting that managing involves more than goalsetting

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    STRATEGIES,POLICIES,ANDPLANNING PREMISES

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    STRATEGY

    The determination of the mission or purpose andthe basic long-term objectives of anenterprise,followed by the adoption of courses ofaction and allocation of resources necessary to

    achieve these aims.

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    POLICIES General statements or understandings that guide

    managers thinking in decision making.Theyensure that decisions fall within certainboundaries.

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    THE STRATEGIC PLANNING

    PROCESS Inputs to the organisation

    Industry Analysis

    Enterprise Profile

    Orientation, Values, and Vision of Executives

    Mission ,Major Objectives, and Strategic Intent

    Present and Future External Enviornment Internal Enviornment

    Development of Alternative Strategies

    Evaluation and Choice of Strategies

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    Consistency Testing and Contigency Planning Medium and Short Range Planning

    ,Implementation through Organising ,Staffing,Leading ,and Controlling

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    Inputs to the organisation

    It includes various organisational inputs ,includingthe goal inputs of the claimants.

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    Industry Analysis

    The focus should be on the kind of competitionwithin a industry , the possibility of new firmsentering the market , the availability of substituteproducts or services ,and the bargainingpositions of the suppliers as well as the buyers orcustomers.

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    Enterprise Profile

    It is the starting point for determining where the

    company is and where it should go Top managers determine the enterprises missionand

    clarify its geographic orientation ,such as whether itshould operate in selected regions ,throughout the

    home country..

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    Orientation , values and vision ofexecutives

    Executives set the organisational climate, and they

    determine the direction of the firm through theirvision that answers what do we want to become

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    Mission ,major objectives , and

    Strategic Intent

    Missiona statement that answers the question what is our business ?

    Major objectives end points toward which theactivities of the enterprise are directed.

    Strategic Intentthe commitment to win in thecompetitive enviornment.

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    Present and future externalenviornment

    It is assessed in terms of threats andoppourtunities

    The evaluation focuses on the competitivesituation as well as on the economic ,social,political ,legal , demographic and geographicfactors.

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    Internal Enviornment

    The firms internal enviornment should be audited

    evaluated with respect to its resources and itsweaknesses and strengths in research and

    development ,production ,operation ,procurement,marketing ,products and services

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    Consistency testing and

    contingency

    During all phases of the strategic planning process,consistency testing is essential.

    Since the future cannot be predicted with a highdegree of certainity, contingecy plan need to be

    prepared

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    Medium and shortrange

    planning,Implementation throughorganising ,staffing ,leading and

    controlling

    Implementation of the strategy reqiures organising,staffing is filling and keeping filled the positions inthe organisation structure and providing leadership

    through motivation and effective communication

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    TOWS Matrix by Weihrich

    TOWS Matrix has been introduced for analysing

    the competitive situation of the company oreven of a nation that leads to the development

    of 4 distinct sets of strategic alternatives

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    Four alternative strategies

    The strategies are based on the analysi

    of external and internal enviornment - threats and oppourtunities

    -weaknesses and strengths

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    Blue ocean strategy

    The blue ocean strategy focuses on theuncontested market by offering a product or

    service that is unique in a market space wherethere is no competitor , thus making competitionirrelevant.

    Rather than competing in an existing demand

    situation , the blue ocean strategy attempts tocreate and develop new demand for its products or

    services.

    Eg; Toyota , the maker of lexus ,created value for

    the buyer.

    B i P tf li M t i

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    Business Portfolio Matrix

    BOSTON

    CONSULTING GROUP

    The Boston Consulting Group developed thebusiness portfolio matrix.

    It shows the linkages between the growth rate ofthe business and the relative competitive positionof the firm , identified by the market share.

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    Major kinds of strategies and

    policies

    The major strategies and policies are in the areasof growth , finance , organisation , personnel ,

    public relations , products or services , andmarketing.

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    Porters generic strategies

    Industry Analysis

    Overall Cost Leadership Strategy

    Differentiation Strategy

    Focused Strategy

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    Forecasting with the Delphi

    Technique

    Technique developed by Olaf Helmer and hiscolleagues at the RAND Corporation ,has a degreeof scientific responsibility and acceptance.

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    THE NATURE OF ORGANISINGENTERPRENEURING AND

    REENGINEERING

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    FORMAL AND INFORMALORGANISATION

    FORMAL ORGANISATIONIntentional structure of roles in formally organized

    enterprise

    It should be flexible

    Opportunities for creative talents

    INFORMAL ORGANISATION

    A network of interpersonal relationship arisingwhen people associate with each other.

    Easier to ask help from person who is of anotherdepartment who we know personally.

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    NARROW AND WIDE SPAN

    NARROW SPAN ORGANISATIONClose supervision

    Close control

    Fast communication b\w subordinates andsuperiors

    WIDE SPAN ORGANISATION

    Superiors are forced to delegate

    Clear policies must be made

    Subordinates must be carefully selected

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    INTRAPRENEUR ANDENTREPRENEUR

    INTRAPRENEURWho focuses on innovation and creativity and

    achieves the objectives by operating withinthe organization.

    ENTREPRENEUR

    Who focuses on innovation and creativity andachieves the objectives by operating outside

    the organization.

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    REENGINEERING

    The fundamental rethinking and radical

    redesign of business processes to achievedramatic improvements in criticalcontemporary measures of performance suchas cost ,quality , service and speed.

    (Hammer and Champy)

    MANAGEMENT BY

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    RGISING

    MANAGEMENT BYPROCESS

    REENERGISING THESYSTEM

    TRANSFORMATIONPROCESS

    BUSINESS PROCESSSYSTEM

    HUMAN SYSTEM

    TECHNOLOGYSYSTEM

    MANAGEMENTSYSTEM

    INFORMATION HANDLING SYSTEM

    INPUTHUMANCAPITALTECHNOLOGY

    OTHERS

    OUTPUTPRODUCTSSERVICESPROFITSSATISFACTION

    GOALINTEGRATION

    STAKEHOLDERS OR CLAIMANTSEMPLOYEESCUSTOMERS

    SUPPLIERSGOVERNMENTS

    EXTERNAL VARIABLESOPPORTUNITIESCONSTRAINTS

    OTHERS

    THE ORGANIZING

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    NTROLLING

    FEASIBILITY STUDIES AND

    FEEDBACKENTERPRISE

    OBJECTIVES

    SUPPORTING

    POLICIES,OBJECTIVES ANDPLANS

    IDENTIFICA-TION

    ANDCLASSIFICA-TIONOFREQUIREDACTIVITIES

    GROUPIN-G OF

    ACTIVITIESACOORDI-NG TORESOURCE-S

    DELEGATIO-N OF

    AUTHORITY

    HORIZON--TAL

    ANDVERTICALCOORDIN-ATIONOFAUTHORITY

    STAFFING

    LEADING

    CONTROLLING

    THE ORGANIZINGPROCESS

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    ORGANISATION STRUCTURE

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    President

    Assistant to

    president Personal

    Marketing

    Market Research

    Market planning

    Advertising,promotion

    Engineering

    Engineering

    administration

    PreliminaryDesign

    Electrical

    engineeringMechanicalengineering

    Hydraulicengineering

    Packaging

    Salesadministration

    Sales

    Production

    Production

    planning

    Industrialengineering

    Production

    Engineering

    Purchasing

    Tooling

    Generalproduction

    Finance

    Financial

    planning

    Budgets

    General

    accounting

    Costaccounting

    Statistics and

    data processing

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    President

    Marketing Personal Purchasing Finance

    Western

    region

    South west

    region

    Central region

    South-east

    region

    Eastern

    region

    Personal

    Engineering Production Accounting Sales

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    PresidentPresidentPresident

    Community citybanking

    Corporatebanking

    Institutional

    banking

    Real estate andmortgage loans

    Agriculturalbanking

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    Marketing

    Instrument division

    Engineering

    Production

    Personal

    Indicator Lightsdivision

    Accounting

    Sales

    PresidentPresident

    purchasing

    Industrial toolsdivision

    Engineering

    Production

    Finance

    Electronic meterdivision

    Accounting Sales

    sales

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    EFFECTIVE ORGANISING ANDORGANIZATION CULTURE

    ENSURING UNDERSTANDING OF

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    ENSURING UNDERSTANDING OFORGANIZATION

    Teaching the nature of organization.

    Recognizing the importance of informal

    organization.

    Grapevine.

    Benefit of informal organization.

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    ORGANIZATIONAL CULTURE

    The effectiveness of an organization is

    influenced by the organization culture, which

    affect the way the managerial functions of

    planning, organizing, staffing, leading and

    controlling are carried out.

    O i ti l lt d t

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    Organizational culture and managementpractice

    PLANNING

    Goals are set in autocraticmanner

    Decision making is centralized.

    ORGANIZING

    Authority is centralizedefined

    Narrow defined.

    STAFFING Selected on the basis of

    friendship

    Training is narrowly definedspecialty

    Goal - great deal of participation

    Decentralized

    Authority is decentralized

    Broadly defined

    Selection on the basis of

    perfomence

    Training is in many functional

    area

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    LEADING

    Directive leadership

    Communication flow top-down

    CONTROLLING

    Strict control

    Focus on financial criteria

    Participative leadership

    Communication flow is top-

    down, bottom-top,

    horizontal and diagonal

    Great deal of self control

    Multiple criteria

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    Define Organizational Culture Organization Culture , the general

    pattern of behaviour , shared beliefs, andvalue that organization member have in

    common.

    INFLUENCE OF LEADER ON

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    INFLUENCE OF LEADER ONORGANIZATIONAL GOAL

    Value can be defined as fairlypermanent belief about what is appropriate andwhat is not that guides the actions and behaviorof employees in fulfilling the organizational aims.

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    CONCLUSION

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    Planning involves selecting the mission s andobjectives as well as the actions to achieve them.

    Objectives are the end points towards whichactivities are aimed.

    MBO is widely used for performance appriasaland employee motivation.

    Statergy is the determination of the mission andits basic long term objectives and the adoption ofcourse of actions and allocation of resourcesnessacary to achieve these aims

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    Formal organisation is the intentional structure ofroles and informal is a network of persoonal andsocial relations.

    Departmentation can be applied where an

    organisational expansion is needed. Organising involves developing an intentional

    structure of roles for effectivew performance.

    In short planning and organising are the first twostages in management and so if made a mistakeaffects the entire management.