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    Negligence

    Republic of the Philippines

    SUPREME COURT

    Manila

    SECOND DIVISION

    G.R. No. 76093 March 21, 1989

    AIR FRANCE, petitioner,

    vs.

    THE COURT OF APPEALS AND NARCISO O. MORALES, respondents.

    Siguion Reyna, Montecillo & Ongsiako for petitioner.

    Morales & Joyas Law Office for private respondent.

    PADILLA, J.:

    This is a petition for review on certiorari of the decision ** of the Court of Appeals,

    dated 1986, in CA-G.R. CV No. 69875, entitled "Narciso Morales vs. Air

    France,"dismissing herein petitioner's appeal from the adverse ruling of the trial court

    (Branch 33, CFI of Rizal, Kalookan City) *** and the latter's denial of its motion for

    reconsideration. The respondent Court of Appeals likewise denied petitioner's motion

    for reconsideration of its decision in a resolution dated 25 September 1986.

    In reviewing the records, we find:

    Sometime in October 1977, private respondent Narciso Morales thru his

    representative, Ms. Janet Tolentino, purchased an airline ticket from Aspac

    Management Corporation, petitioner's General Sales Agent in Makati, for P 9,426.00

    plus P 1,413.90 travel tax, of which P 413.90 were later refunded to Ms. Tolentino.

    The itinerary covered by the ticket included several cities, with certain segments

    thereof restricted by markings of "non endorsable' and 'valid on AF (meaning Air

    France) only', as herein specified:

    CARRIER EXPRESS

    ITINERARY SPECIFIED RESTRICTIONS

    New York/Paris Air France NONENDORSABLE VALID ON AF ONLY

    Paris/Stockholm Air France NONENDORSABLE VALID ON AF ONLY

    Stockholm/Copenhagen None

    Copenhagen/London None

    London/Amsterdam None

    Amsterdam/Hamburg None

    Humburg/Frankfurt None

    Frankfurt/Paris Air France NONENDORSABLE VALID ON AF ONLY

    Paris/Geneva Air France NONENDORSABLE VALID ON AF ONLY

    Geneva/Madrid None

    Madrid/Nice Air France NONENDORSABLE VALID ON AF ONLY

    Nice/Rome Air France NONENDORSABLE VALID ON AF ONLY

    Rome/Athens None

    Athens/Tel Aviv None

    Tel Avive/Bangkok Air France NONENDORSABLE VALID ON AF ONLY

    Bangkok/Manila Air France NONENDORSABLE VALID ON AF ONLY 1

    While in New York, U.S.A. on 3 November 1977, private respondent Morales obtained

    three (3) medical certificates (Exhibits G, G-1, G-2) attesting to ear an infection which

    necessitated medical treatment. From New York, he flew to Paris, Stockholm and then

    Copenhagen where he made representations with petitioner's office to shorten his trip

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    by deleting some of the cities in the itinerary. Respondent Morales was informed that,

    as a matter of procedure, confirmation of petitioner's office in Manila (as ticketing

    office) must be secured before shortening of the route (already paid for). Air France in

    Amsterdam telexed AF Manila requesting for rerouting of the passenger to

    Amsterdam, Hamburg, Geneva, Rome, Hongkong, Manila. 2

    As there was no immediate response to the telex, respondent proceeded to Hamburg

    where he was informed of AF Manila's negative reply. After reiterating his need to

    flying home on a shorter route due to his ear infection, and presentation of supportingmedical certificates, again, the airline office made the necessary request to Manila on

    23 November 1977 for a Hamburg, Paris, Geneva, Rome, Paris, Hongkong and Manila

    route. Still, the request was denied. Despite respondent as protest and offer to pay any

    fare difference, petitioner did not relent in its position. Respondent, therefore, had to

    buy an entirely new set of tickets, paying 1,914 German marks for the homeward

    route, namely:

    Itinerary Carrier Date Reservation

    Hamburg/Frankfurt LH 26 Nov. OK (Lufthansa)

    Frankfurt/Geneva SR 26 Nov. OK (Swissair)

    Geneva/Rome AZ 29 Nov. OK (Alitalia)

    Rome/Hongkong BA 02 Dec. OK (British Airways)

    Hongkong/Manila PR Open Open (Philippine Airlines) 3

    Upon arrival in Manila, respondent sent a letter-complaint to Air France dated 20

    December 1977 thru Aspac Management Corporation. Respondent Morales was

    advised to surrender the unused flight coupons for a refund of its value, but he kept

    the same and, instead, filed a complaint for breach of contract of carriage and

    damages.

    CFI Judge Marcelino Sayo found Air France in evident bad faith for violation of the

    contract of carriage, aggravated by the threatening attitude of its employees in

    Hamburg. Considering the social and economic standing of respondent, who is

    chairman of the board of directors of a multi-million corporation and a member of

    several civic and business organizations, an award of moral and exemplary damages, in

    addition to the actual damages incurred, was deemed proper under the circumstances.

    The dispositive part of the CFI decision states:

    WHEREFORE, this Court hereby renders judgment for the plaintiff

    and orders the defendant to pay to the plaintiff the sum of 1,914

    German Marks, in its equivalent in Philippine Peso, as actual

    damages, the sum of P 1,000,000.00 as moral damages, and the

    further sum of P 800,000.00 as exemplary damages, with legal

    interest thereon from date of the filing of the complaint until fully

    paid, plus the sum equal to 20% thereof as attorney's fees, with costs

    against the plaintiff. 4

    On appeal to the Court of Appeals, the award of damages was modified as follows:

    ACCORDINGLY, the judgment appealed from is hereby modified so

    that it will read as follows: Judgment is hereby rendered in favor of

    the plaintiff against the defendant ordering ther defendant to pay to

    said plaintiff the following.

    (1) 1,914 German Marks in its equivalent in Philippine peso at

    prevailing rate of exchange as actual damages, with legal interest

    thereon from the date of the filing of the complaint until fully paid;

    (2) P 500,000.00, as moral damages;

    (3) P 150,000.00, as exemplary damages; and

    (4) 5% of the amount of actual, moral and exemplary damages which

    are recoverable, as attorney's fees. 5

    Questioning the factual findings of the respondent court, petitioner comes to this court

    for review citing three (3) errors:

    1. The conclusion that there is a breach of contract is premised on a

    misapprehension of facts.

    2. Failure to apply the doctrine of avoidable consequence in the

    present case.

    3. Award of exorbitant damages and attorney's fees.

    After considering respondent's comment, the Court resolved to give due courses to the

    petition, and required the parties to file their respective memoranda. Complying with

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    the resolution of 26 October 1987, private respondent filed his reply memorandum on

    17 December 1987. This is the last pleading on record.

    While this Court is not a trier of facts, yet, when the findings of respondent court are

    without citation of specific evidence on which they are based, there is sufficient reason

    for the Court to review the appellate court's decision.6

    The respondent court's ruling that there was breach of contract of carriage is premised

    on petitioner's refusal to re-route respondent and, in effect, requiring him to purchase

    a new set of tickets. Petitioner refutes this conclusion, claiming that the original ticket

    was discountedand non-endorsableon certain segments. Eventually respondent flew

    on his chosen route with different airlines.

    Under the factual milieu, was there really a breach of contract of carriage on the part

    of the petitioner, as to justify the award to private respondent of actual, moral and

    exemplary damages? We find none.

    International Air Transportation Association (IATA) Resolution No. 275 e, 2., special

    note reads: "Where a fare is restricted and such restrictions are not clearly evident

    from the required entries on the ticket, such restrictions may be written, stamped orreprinted in plain language in the Endorsement/Restrictions" box of the applicable

    flight coupon(s); or attached thereto by use of an appropriate notice." 7 Voluntary

    changes to tickets, 8 while allowable, are also covered by (IATA) Resolution No. 1013,

    Art. II, which provides: "1. changes to the ticket requested by the passenger will be

    subject to carriers regulations.

    Private respondent wanted a rerouting to Hamburg, Geneva, Rome, Hongkong and

    Manilas 9 which shortened the original itinerary on the ticket issued by AF Manila

    through ASPAC, its general sales agent. Considering the original restrictions on the

    ticket, it was not unreasonable for Air France to deny the request.

    Besides, a recurring ear infection was pleaded as reason necessitating urgent return to

    Manila. Assumingarguendo a worsening pain or discomfort, private respondent

    appears to have still proceeded to four (4) other cities covering a period of at least six

    (6) days and leaving open his date of departure from Hongkong to Manila.10And, even

    if he claimed to have undergone medical examination upon arrival in Manila, no

    medical certificate was presented. He failed to even remember his date of arrival in

    Manila.

    With a claim for a large amount of damages, the Court finds it unsual for respondent, a

    lawyer, to easily forget vital information to substantiate his plea. It is also essential

    before an award of damages that the claimant must satisfactorily prove during the trial

    the existence of the factual basis of the damages and its causal connection to

    defendant's acts.11

    In KLM Royal Dutch Airlines v. CA,12 the Court observed-

    .... As noted by the Court of Appeals that condition was printed in

    letters so small that one would have to use a magnifying glass to read

    the words. Under the circumstances, it would be unfair and

    inequitable to charge the respondents with automatic knowledge or

    notice of the said condition so as to preclude any doubt that it was

    fairly and freely agreed upon by the respondents when they accepted

    the passage tickets issued to them by the KLM. As the airline which

    issued those tickets with the knowledge that the respondents would

    be flown on the various legs of their journey by different air

    carriers, the KLM was chargeable with the duty and responsibility of

    specifically informing the respondents of conditions prescribed in their

    tickets or in the very least, to ascertain that the respondent read them

    before they accepted their passage tickets. A thorough search of the

    records, however, inexplicably fails to show that any effort was

    exerted by the KLM officials or employees to discharge in a propermanner this responsibility to the respondents. Consequently, We

    hold that the respondents cannot be bound by the provision in

    question by which KLM unilaterally assumed the role of a mere

    ticket-issuing agent for other airlines and limited its liability only to

    untoward occurrences on its own lines. (Emphasis supplied)

    Unlike in the KLM case where the breach of contract was aggravated by the

    discourteous and arbitrary conduct of an official of the Aer Lingus which the KLM had

    engaged to transport the respondents, here. Air France employees in Hamburg

    informed private respondent that his tickets were partly stamped "non-endorsable"

    and "valid on Air France only."13 Mere refusal to accede to the passenger's wishesdoes not necessarily translate into damages in the absence of bad faith.14 To our mind,

    respondent has failed to show wanton, malevolent or reckless misconduct imputable

    to petitioner in its refusal to re-route.

    Air France Manila acted upon the advise of ASPAC in denying private respondent's

    request. There was no evident bad faith when it followed the advise not to authorize

    rerouting.15 At worst, the situation can be considered a case of inadvertence on the

    part of ASPAC in not explaining the non-endorsable character of the ticket. Of

    importance, however, is the fact that private respondent is a lawyer, and the

    restriction box 16 clearly indicated the non-endorsable character of the ticket.

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    Omissions by ordinary passengers may be condoned but more is expected of members

    of the bar who cannot feign ignorance of such limitations and restrictions. An award of

    moral and exemplary damages cannot be sustained under the circumstances, but

    petitioner has to refund the unused coupons in the Air France ticket to the private

    respondent.

    WHEREFORE, the judgement appealed from is REVERSED and SET ASIDE. Petitioner is

    ordered, however, to refund to private respondent the value of the unused coupons in

    the passenger's ticket issued to him by the petitioner. No costs.

    SO ORDERED.

    Melencio-Herrera, (Chairperson), Paras, Sarmiento and Regalado JJ., concur:

    Republic of the Philippines

    SUPREME COURT

    Manila

    EN BANC

    G.R. No. L-21438 September 28, 1966

    AIR FRANCE, petitioner,vs.

    RAFAEL CARRASCOSO and the HONORABLE COURT OF APPEALS, respondents.

    Lichauco, Picazo and Agcaoili for petitioner.

    Bengzon Villegas and Zarraga for respondent R. Carrascoso.

    SANCHEZ,J.:

    The Court of First Instance of Manila1

    sentenced petitioner to pay respondent

    Rafael Carrascoso P25,000.00 by way of moral damages; P10,000.00 as exemplary

    damages; P393.20 representing the difference in fare between first class and tourist

    class for the portion of the trip Bangkok-Rome, these various amounts with interest at

    the legal rate, from the date of the filing of the complaint until paid; plus P3,000.00 forattorneys' fees; and the costs of suit.

    On appeal,2

    the Court of Appeals slightly reduced the amount of refund on

    Carrascoso's plane ticket from P393.20 to P383.10, and voted to affirm the appealed

    decision "in all other respects", with costs against petitioner.

    The case is now before us for review on certiorari.

    The facts declared by the Court of Appeals as " fully supported by the evidence of

    record", are:

    Plaintiff, a civil engineer, was a member of a group of 48 Filipino pilgrims that left

    Manila for Lourdes on March 30, 1958.

    On March 28, 1958, the defendant, Air France, through its authorized agent,

    Philippine Air Lines, Inc., issued to plaintiff a "first class" round trip airplane ticket from

    Manila to Rome. From Manila to Bangkok, plaintiff travelled in "first class", but at

    Bangkok, the Manager of the defendant airline forced plaintiff to vacate the "first

    class" seat that he was occupying because, in the words of the witness Ernesto G.

    Cuento, there was a "white man", who, the Manager alleged, had a "better right" to

    the seat. When asked to vacate his "first class" seat, the plaintiff, as was to be

    expected, refused, and told defendant's Manager that his seat would be taken over his

    dead body; a commotion ensued, and, according to said Ernesto G. Cuento, "many of

    the Filipino passengers got nervous in the tourist class; when they found out that Mr.

    Carrascoso was having a hot discussion with the white man [manager], they came allacross to Mr. Carrascoso and pacified Mr. Carrascoso to give his seat to the white man"

    (Transcript, p. 12, Hearing of May 26, 1959); and plaintiff reluctantly gave his "first

    class" seat in the plane.3

    1. The trust of the relief petitioner now seeks is that we review "all the

    findings"4

    of respondent Court of Appeals. Petitioner charges that respondent court

    failed to make complete findings of fact on all the issues properly laid before it. We are

    asked to consider facts favorable to petitioner, and then, to overturn the appellate

    court's decision.

    Coming into focus is the constitutional mandate that "No decision shall be

    rendered by any court of record without expressing therein clearly and distinctly the

    facts and the law on which it is based".

    5

    This is echoed in the statutory demand that ajudgment determining the merits of the case shall state "clearly and distinctly the facts

    and the law on which it is based";6

    and that "Every decision of the Court of Appeals

    shall contain complete findings of fact on all issues properly raised before it".7

    A decision with absolutely nothing to support it is a nullity. It is open to direct

    attack.8

    The law, however, solely insists that a decision state the "essential ultimate

    facts" upon which the court's conclusion is drawn.9

    A court of justice is not hidebound

    to write in its decision every bit and piece of evidence10

    presented by one party and

    the other upon the issues raised. Neither is it to be burdened with the obligation "to

    specify in the sentence the facts" which a party "considered as proved".11

    This is but a

    part of the mental process from which the Court draws the essential ultimate facts. A

    decision is not to be so clogged with details such that prolixity, if not confusion, may

    result. So long as the decision of the Court of Appeals contains the necessary facts towarrant its conclusions, it is no error for said court to withhold therefrom "any specific

    finding of facts with respect to the evidence for the defense". Because as this Court

    well observed, "There is no law that so requires".12

    Indeed, "the mere failure to specify

    (in the decision) the contentions of the appellant and the reasons for refusing to

    believe them is not sufficient to hold the same contrary to the requirements of the

    provisions of law and the Constitution". It is in this setting that in Manigque, it was held

    that the mere fact that the findings "were based entirely on the evidence for the

    prosecution without taking into consideration or even mentioning the appellant's side

    in the controversy as shown by his own testimony", would not vitiate the

    judgment.13

    If the court did not recite in the decision the testimony of each witness

    for, or each item of evidence presented by, the defeated party, it does not mean that

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    desirable. Such is the case here. The lower courts refused to believe the oral evidence

    intended to defeat the covenants in the ticket.

    The foregoing are the considerations which point to the conclusion that there are

    facts upon which the Court of Appeals predicated the finding that respondent

    Carrascoso had a first class ticket and was entitled to a first class seat at Bangkok,

    which is a stopover in the Saigon to Beirut leg of the flight.27

    We perceive no "welter of

    distortions by the Court of Appeals of petitioner's statement of its position", as charged

    by petitioner.28

    Nor do we subscribe to petitioner's accusation that respondent

    Carrascoso "surreptitiously took a first class seat to provoke an issue".29

    And thisbecause, as petitioner states, Carrascoso went to see the Manager at his office in

    Bangkok "to confirm my seat and because from Saigon I was told again to see the

    Manager".30

    Why, then, was he allowed to take a first class seat in the plane at

    Bangkok, if he had no seat? Or, if another had a better right to the seat?

    4. Petitioner assails respondent court's award of moral damages. Petitioner's

    trenchant claim is that Carrascoso's action is planted upon breach of contract; that to

    authorize an award for moral damages there must be an averment of fraud or bad

    faith;31

    and that the decision of the Court of Appeals fails to make a finding of bad

    faith. The pivotal allegations in the complaint bearing on this issue are:

    3. That ... plaintiff entered into a contractof air carriage with the Philippine Air Lines

    for a valuable consideration, the latter acting as general agents for and in behalf of thedefendant, under which said contract, plaintiff was entitled to, as defendant agreed to

    furnish plaintiff, First Class passage on defendant's plane during the entire duration of

    plaintiff's tour of Europe with Hongkong as starting point up to and until plaintiff's

    return trip to Manila, ... .

    4. That, during the first two legs of the trip from Hongkong to Saigon and from Saigon

    to Bangkok, defendant furnished to the plaintiff First Class accommodation but only

    after protestations, arguments and/or insistence were made by the plaintiff with

    defendant's employees.

    5. That finally, defendant failed to provide First Class passage, but instead furnished

    plaintiff only TouristClass accommodations from Bangkok to Teheran and/or

    Casablanca, ... the plaintiff has been compelledby defendant's employees to leave the

    First Class accommodation berths at Bangkok after he was already seated.6. That consequently, the plaintiff, desiring no repetition of the inconvenience and

    embarrassments brought by defendant's breach of contract was forced to take a Pan

    American World Airways plane on his return trip from Madrid to Manila.32

    x x x x x x x x x

    2. That likewise, as a result of defendant's failure to furnish First Class

    accommodations aforesaid, plaintiff suffered inconveniences, embarrassments, and

    humiliations, thereby causing plaintiff mental anguish, serious anxiety, wounded

    feelings, social humiliation, and the like injury, resulting in moral damages in the

    amount of P30,000.00.33

    x x x x x x x x x

    The foregoing, in our opinion, substantially aver: First, That there was a contract

    to furnish plaintiff a first class passage covering, amongst others, the Bangkok-Teheran

    leg; Second, That said contract was breached when petitioner failed to furnish first

    class transportation at Bangkok; and Third, that there was bad faith when petitioner's

    employee compelled Carrascoso to leave his first class accommodation berth "after he

    was already, seated"and to take a seat in the tourist class, by reason of which he

    suffered inconvenience, embarrassments and humiliations, thereby causing him

    mental anguish, serious anxiety, wounded feelings and social humiliation, resulting in

    moral damages. It is true that there is no specific mention of the term bad faith in thecomplaint. But, the inference of bad faith is there, it may be drawn from the facts and

    circumstances set forth therein.34

    The contract was averred to establish the relation

    between the parties. But the stress of the action is put on wrongful expulsion.

    Quite apart from the foregoing is that (a) right the start of the trial, respondent's

    counsel placed petitioner on guard on what Carrascoso intended to prove: That while

    sitting in the plane in Bangkok, Carrascoso wasoustedby petitioner's manager who

    gave his seat to a white man;35

    and (b) evidence of bad faith in the fulfillment of the

    contract was presented without objection on the part of the petitioner. It is, therefore,

    unnecessary to inquire as to whether or not there is sufficient averment in the

    complaint to justify an award for moral damages. Deficiency in the complaint, if any,

    was cured by the evidence. An amendment thereof to conform to the evidence is noteven required.36

    On the question of bad faith, the Court of Appeals declared:

    That the plaintiff was forced out of his seat in the first class compartment of the

    plane belonging to the defendant Air France while at Bangkok, and was transferred to

    the tourist class not only without his consent but against his will, has been sufficiently

    established by plaintiff in his testimony before the court, corroborated by the

    corresponding entry made by the purser of the plane in his notebook which notation

    reads as follows:

    "First-class passenger was forced to go to the tourist class against his will, and

    that the captain refused to intervene",

    and by the testimony of an eye-witness, Ernesto G. Cuento, who was a co-

    passenger. The captain of the plane who was asked by the manager of defendant

    company at Bangkok to intervene even refused to do so. It is noteworthy that no oneon behalf of defendant ever contradicted or denied this evidence for the plaintiff. It

    could have been easy for defendant to present its manager at Bangkok to testify at the

    trial of the case, or yet to secure his disposition; but defendant did neither.37

    The Court of appeals further stated

    Neither is there evidence as to whether or not a prior reservation was made by

    the white man. Hence, if the employees of the defendant at Bangkok sold a first-class

    ticket to him when all the seats had already been taken, surely the plaintiff should not

    have been picked out as the one to suffer the consequences and to be subjected to the

    humiliation and indignity of being ejected from his seat in the presence of others.

    Instead of explaining to the white man the improvidence committed by defendant's

    employees, the manager adopted the more drastic step of ousting the plaintiff who

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    was then safely ensconsced in his rightful seat. We are strengthened in our belief that

    this probably was what happened there, by the testimony of defendant's witness

    Rafael Altonaga who, when asked to explain the meaning of the letters "O.K."

    appearing on the tickets of plaintiff, said "that the space is confirmed for first class.

    Likewise, Zenaida Faustino, another witness for defendant, who was the chief of the

    Reservation Office of defendant, testified as follows:

    "Q How does the person in the ticket-issuing office know what reservation the

    passenger has arranged with you?

    A They call us up by phone and ask for the confirmation." (t.s.n., p. 247, June 19, 1959)In this connection, we quote with approval what the trial Judge has said on this

    point:

    Why did the, using the words of witness Ernesto G. Cuento, "white man" have a

    "better right" to the seat occupied by Mr. Carrascoso? The record is silent. The

    defendant airline did not prove "any better", nay, any right on the part of the "white

    man" to the "First class" seat that the plaintiff was occupying and for which he paid and

    was issued a corresponding "first class" ticket.

    If there was a justified reason for the action of the defendant's Manager in

    Bangkok, the defendant could have easily proven it by having taken the testimony of

    the said Manager by deposition, but defendant did not do so; the presumption is that

    evidence willfully suppressed would be adverse if produced [Sec. 69, par (e), Rules ofCourt]; and, under the circumstances, the Court is constrained to find, as it does find,

    that the Manager of the defendant airline in Bangkok not merely asked but threatened

    the plaintiff to throw him out of the plane if he did not give up his "first class" seat

    because the said Manager wanted to accommodate, using the words of the witness

    Ernesto G. Cuento, the "white man".38

    It is really correct to say that the Court of Appeals in the quoted portion first

    transcribed did not use the term "bad faith". But can it be doubted that the recital of

    facts therein points to bad faith? The manager not only prevented Carrascoso from

    enjoying his right to a first class seat; worse, he imposed his arbitrary will; he forcibly

    ejected him from his seat, made him suffer the humiliation of having to go to the

    tourist class compartment - just to give way to another passenger whose right thereto

    has not been established. Certainly, this is bad faith. Unless, of course, bad faith hasassumed a meaning different from what is understood in law. For, "bad faith"

    contemplates a "state of mind affirmatively operating with furtive design or with some

    motive of self-interest or will or for ulterior purpose."39

    And if the foregoing were not yet sufficient, there is the express finding ofbad

    faith in the judgment of the Court of First Instance, thus:

    The evidence shows that the defendant violated its contract of transportation

    with plaintiff in bad faith, with the aggravating circumstances that defendant's

    Manager in Bangkok went to the extent of threatening the plaintiff in the presence of

    many passengers to have him thrown out of the airplane to give the "first class" seat

    that he was occupying to, again using the words of the witness Ernesto G. Cuento, a

    "white man" whom he (defendant's Manager) wished to accommodate, and the

    defendant has not proven that this "white man" had any "better right" to occupy the

    "first class" seat that the plaintiff was occupying, duly paid for, and for which the

    corresponding "first class" ticket was issued by the defendant to him.40

    5. The responsibility of an employer for the tortious act of its employees need not

    be essayed. It is well settled in law.41

    For the willful malevolent act of petitioner's

    manager, petitioner, his employer, must answer. Article 21 of the Civil Code says:

    ART. 21. Any person who willfully causes loss or injury to another in a manner

    that is contrary to morals, good customs or public policy shall compensate the latter

    for the damage.In parallel circumstances, we applied the foregoing legal precept; and, we held

    that upon the provisions of Article 2219 (10), Civil Code, moral damages are

    recoverable.42

    6. A contract to transport passengers is quite different in kind and degree from

    any other contractual relation.43

    And this, because of the relation which an air-carrier

    sustains with the public. Its business is mainly with the travelling public. It invites

    people to avail of the comforts and advantages it offers. The contract of air carriage,

    therefore, generates a relation attended with a public duty. Neglect or malfeasance of

    the carrier's employees, naturally, could give ground for an action for damages.

    Passengers do not contract merely for transportation. They have a right to be

    treated by the carrier's employees with kindness, respect, courtesy and dueconsideration. They are entitled to be protected against personal misconduct, injurious

    language, indignities and abuses from such employees. So it is, that any rule or

    discourteous conduct on the part of employees towards a passenger gives the latter an

    action for damages against the carrier.44

    Thus, "Where a steamship company45

    had accepted a passenger's check, it was a

    breach of contract and a tort, giving a right of action for its agent in the presence of

    third persons to falsely notify her that the check was worthless and demand payment

    under threat of ejection, though the language used was not insulting and she was not

    ejected."46

    And this, because, although the relation of passenger and carrier is

    "contractual both in origin and nature" nevertheless "the act that breaks the contract

    may be also a tort".47

    And in another case, "Where a passenger on a railroad train,

    when the conductor came to collect his fare tendered him the cash fare to a pointwhere the train was scheduled not to stop, and told him that as soon as the train

    reached such point he would pay the cash fare from that point to destination, there

    was nothing in the conduct of the passenger which justified the conductor in using

    insulting language to him, as by calling him a lunatic,"48

    and the Supreme Court of

    South Carolina there held the carrier liable for the mental suffering of said

    passenger.1awphl.nt

    Petitioner's contract with Carrascoso is one attended with public duty. The stress

    of Carrascoso's action as we have said, is placed upon his wrongful expulsion. This is a

    violation of public duty by the petitioner air carrier a case ofquasi-delict. Damages

    are proper.

    7. Petitioner draws our attention to respondent Carrascoso's testimony, thus

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    Q You mentioned about an attendant. Who is that attendant and purser?

    A When we left already that was already in the trip I could not help it. So one of

    the flight attendants approached me and requested from me my ticket and I said,

    What for? and she said, "We will note that you transferred to the tourist class". I said,

    "Nothing of that kind. That is tantamount to accepting my transfer." And I also said,

    "You are not going to note anything there because I am protesting to this transfer".

    Q Was she able to note it?

    A No, because I did not give my ticket.

    Q About that purser?A Well, the seats there are so close that you feel uncomfortable and you don't have

    enough leg room, I stood up and I went to the pantry that was next to me and the

    purser was there. He told me, "I have recorded the incident in my notebook." He read

    it and translated it to me because it was recorded in French "First class passenger

    was forced to go to the tourist class against his will, and that the captain refused to

    intervene."

    Mr. VALTE

    I move to strike out the last part of the testimony of the witness because the best

    evidence would be the notes. Your Honor.

    COURT

    I will allow that as part of his testimony.

    49

    Petitioner charges that the finding of the Court of Appeals that the purser made

    an entry in his notebook reading "First class passenger was forced to go to the tourist

    class against his will, and that the captain refused to intervene" is predicated upon

    evidence [Carrascoso's testimony above] which is incompetent. We do not think so.

    The subject of inquiry is not the entry, but the ouster incident. Testimony on the entry

    does not come within the proscription of the best evidence rule. Such testimony is

    admissible.49a

    Besides, from a reading of the transcript just quoted, when the dialogue

    happened, the impact of the startling occurrence was still fresh and continued to be

    felt. The excitement had not as yet died down. Statements then, in this environment,

    are admissible as part of the res gestae.50

    For, they grow "out of the nervous

    excitement and mental and physical condition of the declarant". 51 The utterance of thepurser regarding his entry in the notebook was spontaneous, and related to the

    circumstances of the ouster incident. Its trustworthiness has been guaranteed.52

    It

    thus escapes the operation of the hearsay rule. It forms part of the res gestae.

    At all events, the entry was made outside the Philippines. And, by an employee of

    petitioner. It would have been an easy matter for petitioner to have contradicted

    Carrascoso's testimony. If it were really true that no such entry was made, the

    deposition of the purser could have cleared up the matter.

    We, therefore, hold that the transcribed testimony of Carrascoso is admissible in

    evidence.

    8. Exemplary damages are well awarded. The Civil Code gives the court ample

    power to grant exemplary damages in contracts and quasi- contracts. The only

    condition is that defendant should have "acted in a wanton, fraudulent, reckless,

    oppressive, or malevolent manner."53

    The manner of ejectment of respondent

    Carrascoso from his first class seat fits into this legal precept. And this, in addition to

    moral damages.54

    9. The right to attorney's fees is fully established. The grant of exemplary

    damages justifies a similar judgment for attorneys' fees. The least that can be said is

    that the courts below felt that it is but just and equitable that attorneys' fees be

    given.55

    We do not intend to break faith with the tradition that discretion well

    exercised as it was here should not be disturbed.10. Questioned as excessive are the amounts decreed by both the trial court and

    the Court of Appeals, thus: P25,000.00 as moral damages; P10,000.00, by way of

    exemplary damages, and P3,000.00 as attorneys' fees. The task of fixing these amounts

    is primarily with the trial court.56

    The Court of Appeals did not interfere with the same.

    The dictates of good sense suggest that we give our imprimatur thereto. Because, the

    facts and circumstances point to the reasonableness thereof.57

    On balance, we say that the judgment of the Court of Appeals does not suffer

    from reversible error. We accordingly vote to affirm the same. Costs against petitioner.

    So ordered.

    Concepcion, C.J., Reyes, J.B.L., Barrera, Dizon, Regala, Makalintal, Zaldivar and Castro,

    JJ., concur.Bengzon, J.P., J., took no part.

    Republic of the Philippines

    SUPREME COURT

    Manila

    EN BANC

    G.R. No. L-7664 August 29, 1958

    MR. AND MRS. AMADOR C. ONG, plaintiffs-appellants,

    vs.

    METROPOLITAN WATER DISTRICT, defendant-appellee.

    Tomas Tria Tirona for appellants.

    Government Corporate Counsel Ambrosio Padilla and Juan C. Jimenez for appellee.BAUTISTA ANGELO,J.:

    Plaintiffs spouses seek to recover from defendant, a government-owned corporation,

    the sum of P50,000 as damages, P5,000 as funeral expenses, and P11,000 as attorneys'

    fees, for the death of their son Dominador Ong in one of the swimming pools operated

    by defendant.

    Defendant admits the fact that plaintiffs' son was drowned in one of its swimming

    pools but avers that his death was caused by his own negligence or by unavoidable

    accident. Defendant also avers that it had exercised due diligence in the selection of,

    and supervision over, its employees and that it had observed the diligence required by

    law under the circumstances.

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    After trial, the lower court found that the action of plaintiffs is untenable and

    dismissed the complaint without pronouncement as to costs. Plaintiffs took the case on

    appeal directly to this Court because the amount involved exceeds the sum of P50,000.

    Defendant owns and operates three recreational swimming pools at its Balara filters,

    Diliman, Quezon City, to which people are invited and for which a nominal fee of P0.50

    for adults and P0.20 for children is charged. The main pool it between two small pools

    of oval shape known as the "Wading pool" and the "Beginners Pool." There are diving

    boards in the big pools and the depths of the water at different parts are indicated by

    appropriate marks on the wall. The care and supervision of the pools and the usersthereof is entrusted to a recreational section composed of Simeon Chongco as chief,

    Armando Rule, a male nurse, and six lifeguards who had taken the life-saving course

    given by the Philippine Red Cross at the YMCA in Manila. For the safety of its patrons,

    defendant has provided the pools with a ring buoy, toy roof, towing line, saving kit and

    a resuscitator. There is also a sanitary inspector who is in charge of a clinic established

    for the benefit of the patrons. Defendant has also on display in a conspicuous place

    certain rules and regulations governing the use of the pools, one of which prohibits the

    swimming in the pool alone or without any attendant. Although defendant does not

    maintain a full-time physician in the swimming pool compound, it has however a nurse

    and a sanitary inspector ready to administer injections or operate the oxygen

    resuscitator if the need should arise.

    In the afternoon of July 5, 1952, at about 1:00 o'clock, Dominador Ong, a 14-year old

    high school student and boy scout, and his brothers Ruben and Eusebio, went to

    defendant's swimming pools. This was not the first time that the three brothers had

    gone to said natatorium for they had already been there four or five times before. They

    arrived at the natatorium at about 1:45 p.m. After paying the requisite admission fee,

    they immediately went to one of the small pools where the water was shallow. At

    about 4:35 p.m., Dominador Ong told his brothers that he was going to the locker

    room in an adjoining building to drink a bottle of coke. Upon hearing this, Ruben and

    Eusebio went to the bigger pool leaving Dominador in the small pool and so they did

    not see the latter when he left the pool to get a bottle of coke. In that afternoon, there

    were two lifeguards on duty in the pool compound, namely, Manuel Abao and Mario

    Villanueva. The tour of duty of Abao was from 8:00 to 12:00 in the morning and from2:00 to 6:00 in the afternoon, and of Villanueva from 7:30 to 11:30 a.m. and from

    12:30 to 4:30 p.m. Between 4:00 to 5:00 that afternoon, there were about twenty

    bathers inside the pool area and Manuel Abao was going around the pools to observe

    the bathers in compliance with the instructions of h is chief.

    Between 4:40 to 4:45 p.m., some boys who were in the pool area informed a bather by

    the name of Andres Hagad, Jr., that somebody was swimming under water for quite a

    long time. Another boy informed lifeguard Manuel Abao of the same happening and

    Abao immediately jumped into the big swimming pool and retrieved the apparently

    lifeless body of Dominador Ong from the bottom. The body was placed at the edge of

    the pool and Abao immediately applied manual artificial respiration. Soon after, male

    nurse Armando Rule came to render assistance, followed by sanitary inspector

    Iluminado Vicente who, after being called by phone from the clinic by one of the

    security guards, boarded a jeep carrying with him the resuscitator and a medicine kit,

    and upon arriving he injected the boy with camphorated oil. After the injection,

    Vicente left on a jeep in order to fetch Dr. Ayuyao from the University of the

    Philippines. Meanwhile, Abao continued the artificial manual respiration, and when

    this failed to revive him, they applied the resuscitator until the two oxygen tanks were

    exhausted. Not long thereafter, Dr. Ayuyao arrived with another resuscitator, but the

    same became of no use because he found the boy already dead. The doctor ordered

    that the body be taken to the clinic.In the evening of the same day, July 5, 1952, the incident was investigated by the Police

    Department of Quezon City and in the investigation boys Ruben Ong and Andres

    Hagad, Jr. gave written statements. On the following day, July 6, 1952, an autopsy was

    performed by Dr. Enrique V. de los Santos, Chief, Medico Legal Division, National

    Bureau of Investigation, who found in the body of the deceased the following: an

    abrasion on the right elbow lateral aspect; contusion on the right forehead; hematoma

    on the scalp, frontal region, right side; a congestion in the brain with petechial

    subcortical hemorrhage, frontal lobe; cyanosis on the face and on the nails; the lung

    was soggy with fine froth in the bronchioles; dark fluid blood in the heart; congestion

    in the visceral organs, and brownish fluid in the stomach. The death was due to

    asphyxia by submersion in water.

    The issue posed in this appeal is whether the death of minor Dominador Ong can be

    attributed to the negligence of defendant and/or its employees so as to entitle

    plaintiffs to recover damages.

    The present action is governed by Article 2176 in relation to Article 2080 of the new

    Civil Code. The first article provides that "whoever by act or omission causes damage to

    another, there being fault or negligence, is obliged to pay for the damages done." Such

    fault or negligence is called quasi-delict. Under the second article, this obligation is

    demandable not only for one's own acts or omissions but also for those of persons for

    whom one is responsible. In addition, we may quote the following authorities cited in

    the decision of the trial court:

    "The rule is well settled that the owners of resorts to which people generally are

    expressly or by implication invited are legally bound to exercise ordinary care andprudence in the management and maintenance of such resorts, to the end of making

    them reasonably safe for visitors" (Larkin vs. Saltair Beach Co., 30 Utah 86, 83 Pac.

    686).

    "Although the proprietor of a natatorium is liable for injuries to a patron, resulting

    from lack of ordinary care in providing for his safety, without the fault of the patron, he

    is not, however, in any sense deemed to be the insurer of the safety of patrons. And

    the death of a patron within his premises does not cast upon him the burden of

    excusing himself from any presumption of negligence" (Bertalot vs. Kinnare. 72 Ill. App.

    52, 22 A. L. R. 635; Flora vs. Bimini Water Co., 161 Cal. 495, 119 Pac. 661). Thus

    in Bertalot vs. Kinnare, supra, it was held that there could be no recovery for the death

    by drowning of a fifteen-year boy in defendant's natatorium, where it appeared merely

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    that he was lastly seen alive in water at the shallow end of the pool, and some ten or

    fifteen minutes later was discovered unconscious, and perhaps lifeless, at the bottom

    of the pool, all efforts to resuscitate him being without avail.

    Since the present action is one for damages founded on culpable negligence, the

    principle to be observed is that the person claiming damages has the burden of proving

    that the damage is caused by the fault or negligence of the person from whom the

    damage is claimed, or of one of his employees (Walter A. Smith & Co. vs. Cadwallader

    Gibson Lumber Co., 55 Phil., 517). The question then that arises is: Have appellants

    established by sufficient evidence the existence of fault or negligence on the part ofappellee so as to render it liable for damages for the death of Dominador Ong?

    There is no question that appellants had striven to prove that appellee failed to take

    the necessary precaution to protect the lives of its patrons by not placing at the

    swimming pools efficient and competent employees who may render help at a

    moment's notice, and they ascribed such negligence to appellee because the lifeguard

    it had on the occasion minor Ong was drowning was not available or was attending to

    something else with the result that his help came late. Thus, appellants tried to prove

    through the testimony of Andres Hagad, Jr. and Ruben Ong that when Eusebio Ong and

    Hagad, Jr. detected that there was a drowning person in the bottom of the big

    swimming pool and shouted to the lifeguard for help, lifeguard Manuel Abao did not

    immediately respond to the alarm and it was only upon the third call that he threw

    away the magazine he was reading and allowed three or four minutes to elapse before

    retrieving the body from the water. This negligence of Abao, they contend, is

    attributable to appellee.

    But the claim of these two witnesses not only was vehemently denied by lifeguard

    Abao, but is belied by the written statements given by them in the investigation

    conducted by the Police Department of Quezon City approximately three hours after

    the happening of the accident. Thus, these two boys admitted in the investigation that

    they narrated in their statements everything they knew of the accident, but, as found

    by the trial, nowhere in said statements do they state that the lifeguard was chatting

    with the security guard at the gate of the swimming pool or was reading a comic

    magazine when the alarm was given for which reason he failed to immediately respond

    to the alarm. On the contrary, what Ruben Ong particularly emphasized therein wasthat after the lifeguard heard the shouts for help, the latter immediately dived into the

    poolto retrieve the person under water who turned out to be his brother. For this

    reason, the trial court made this conclusion: "The testimony of Ruben Ong and Andres

    Hagad, Jr. as to the alleged failure of the lifeguard Abao to immediately respond to

    their callmay therefore be disregardedbecause they are belied by their written

    statements. (Emphasis supplied.)

    On the other hand, there is sufficient evidence to show that appellee has taken all

    necessary precautions to avoid danger to the lives of its patrons or prevent accident

    which may cause their death. Thus, it has been shown that the swimming pools of

    appellee are provided with a ring buoy, toy roof, towing line, oxygen resuscitator and a

    first aid medicine kit. The bottom of the pools is painted with black colors so as to

    insure clear visibility. There is on display in a conspicuous place within the area certain

    rules and regulations governing the use of the pools. Appellee employs six lifeguards

    who are all trained as they had taken a course for that purpose and were issued

    certificates of proficiency. These lifeguards work on schedule prepared by their chief

    and arranged in such a way as to have two guards at a time on duty to look after the

    safety of the bathers. There is a male nurse and a sanitary inspector with a clinic

    provided with oxygen resuscitator. And there are security guards who are available

    always in case of emergency.

    The record also shows that when the body of minor Ong was retrieved from thebottom of the pool, the employees of appellee did everything possible to bring him

    back to life. Thus, after he was placed at the edge of the pool, lifeguard Abao

    immediately gave him manual artificial respiration. Soon thereafter, nurse Armando

    Rule arrived, followed by sanitary inspector Iluminado Vicente who brought with him

    an oxygen resuscitator. When they found that the pulse of the boy was abnormal, the

    inspector immediately injected him with camphorated oil. When the manual artificial

    respiration proved ineffective they applied the oxygen resuscitator until its contents

    were exhausted. And while all these efforts were being made, they sent for Dr. Ayuyao

    from the University of the Philippines who however came late because upon examining

    the body he found him to be already dead. All of the foregoing shows that appellee has

    done what is humanly possible under the circumstances to restore life to minor Ong

    and for that reason it is unfair to hold it liable for his death.

    Sensing that their former theory as regards the liability of appellee may not be of much

    help, appellants now switch to the theory that even if it be assumed that the deceased

    is partly to be blamed for the unfortunate incident, still appellee may be held liable

    under the doctrine of "last clear chance" for the reason that, having the last

    opportunity to save the victim, it failed to do so.

    We do not see how this doctrine may apply considering that the record does not show

    how minor Ong came into the big swimming pool. The only thing the record discloses is

    that minor Ong informed his elder brothers that he was going to the locker room to

    drink a bottle of coke but that from that time on nobody knew what happened to him

    until his lifeless body was retrieved. The doctrine of last clear chance simply means

    that the negligence of a claimant does not preclude a recovery for the negligence ofdefendant where it appears that the latter, by exercising reasonable care and

    prudence, might have avoided injurious consequences to claimant notwithstanding his

    negligence. Or, "As the doctrine usually is stated, a person who has the last clear

    chance or opportunity of avoiding an accident, notwithstanding the negligent acts of

    his opponent or the negligence of a third person which is imputed to his opponent, is

    considered in law solely responsible for the consequences of the accident." (38 Am.

    Jur. pp. 900-902)

    It goes without saying that the plaintiff himself was not free from fault, for he was

    guilty of antecedent negligence in planting himself in the wrong side of the road. But as

    we have already stated, the defendant was also negligent; and in such case the

    problem always is to discover which agent is immediately and directly responsible. It

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    will be noted that the negligent acts of the two parties were not contemporaneous,

    since the negligence of the defendant succeeded the negligence of the plaintiff by an

    appreciable interval. Under these circumstances, the law is that a person who has the

    last clear chance to avoid the impending harm and fails to do so is chargeable with the

    consequences, without reference to the prior negligence of the other party. (Picart vs.

    Smith, 37 Phil., 809)

    Since it is not known how minor Ong came into the big swimming pool and it being

    apparent that he went there without any companion in violation of one of the

    regulations of appellee as regards the use of the pools, and it appearing that lifeguardAba__o responded to the call for help as soon as his attention was called to it and

    immediately after retrieving the body all efforts at the disposal of appellee had been

    put into play in order to bring him back to life, it is clear that there is no room for the

    application of the doctrine now invoked by appellants to impute liability to appellee..

    The last clear chance doctrine can never apply where the party charged is required to

    act instantaneously, and if the injury cannot be avoided by the application of all means

    at hand after the peril is or should have been discovered; at least in cases in which any

    previous negligence of the party charged cannot be said to have contributed to the

    injury. O'Mally vs. Eagan, 77 ALR 582, 43 Wyo. 233, 350, 2, P2d 1063. (A.L.R. Digest,

    Vol. 8, pp. 955-956)

    Before closing, we wish to quote the following observation of the trial court, which we

    find supported by the evidence: "There is (also) a strong suggestion coming from the

    expert evidence presented by both parties that Dominador Ong might have dived

    where the water was only 5.5 feet deep, and in so doing he might have hit or bumped

    his forehead against the bottom of the pool, as a consequence of which he was

    stunned, and which to h is drowning. As a boy scout he must have received instructions

    in swimming. He knew, or have known that it was dangerous for him to dive in that

    part of the pool."

    Wherefore, the decision appealed from being in accordance with law and the evidence,

    we hereby affirm the same, without pronouncement as to costs.

    Republic of the Philippines

    SUPREME COURTManila

    THIRD DIVISION

    G.R. No. L-51806 November 8, 1988

    CIVIL AERONAUTICS ADMINISTRATION, petitioner,

    vs.

    COURT OF APPEALS and ERNEST E. SIMKE, respondents.

    The Solicitor General for petitioner.

    Ledesma, Guytingco, Veleasco & Associates for respondent Ernest E. Simke.

    CORTES,J.:

    Assailed in this petition for review on certiorari is the decision of the Court of Appeals

    affirming the trial court decision which reads as follows:

    WHEREFORE, judgment is hereby rendered ordering defendant to pay plaintiff the

    amount of P15,589.55 as full reimbursement of his actual medical and hospital

    expenses, with interest at the legal rate from the commencement of the suit; the

    amount of P20,200.00 as consequential damages; the amount of P30,000.00 as moral

    damages; the amount of P40,000.00 as exemplary damages; the further amount of

    P20,000.00 as attorney's fees and the costs [Rollo, p. 24].

    The facts of the case are as follows:Private respondent is a naturalized Filipino citizen and at the time of the incident was

    the Honorary Consul Geileral of Israel in the Philippines.

    In the afternoon of December 13, 1968, private respondent with several other persons

    went to the Manila International Airport to meet his future son-in-law. In order to get a

    better view of the incoming passengers, he and his group proceeded to the viewing

    deck or terrace of the airport.

    While walking on the terrace, then filled with other people, private respondent slipped

    over an elevation about four (4) inches high at the far end of the terrace. As a result,

    private respondent fell on his back and broke h is thigh bone.

    The next day, December 14, 1968, private respondent was operated on for about three

    hours.

    Private respondent then filed an action for damages based on quasi-delict with the

    Court of First Instance of Rizal, Branch VII against petitioner Civil Aeronautics

    Administration or CAA as the entity empowered "to administer, operate, manage,

    control, maintain and develop the Manila International Airport ... ." [Sec. 32 (24), R.A.

    776].

    Said claim for damages included, aside from the medical and hospital bills,

    consequential damages for the expenses of two lawyers who had to go abroad in

    private respondent's stead to finalize certain business transactions and for the

    publication of notices announcing the postponement of private respondent's

    daughter's wedding which had to be cancelled because of his accident [Record on

    Appeal, p. 5].

    Judgment was rendered in private respondent's favor prompting petitioner to appealto the Court of Appeals. The latter affirmed the trial court's decision. Petitioner then

    filed with the same court a Motion for, Reconsideration but this was denied.

    Petitioner now comes before this Court raising the following assignment of errors:

    1. The Court of Appeals gravely erred in not holding that the present the CAA is really a

    suit against the Republic of the Philippines which cannot be sued without its consent,

    which was not given in this case.

    2. The Court of Appeals gravely erred in finding that the injuries of respondent Ernest

    E. Simke were due to petitioner's negligence although there was no substantial

    evidence to support such finding; and that the inference that the hump or elevation

    the surface of the floor area of the terrace of the fold) MIA building is dangerous just

    because said respondent tripped over it is manifestly mistaken circumstances that

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    justify a review by this Honorable Court of the said finding of fact of respondent

    appellate court (Garcia v. Court of Appeals, 33 SCRA 622; Ramos v. CA, 63 SCRA 331.)

    3. The Court of Appeals gravely erred in ordering petitioner to pay actual,

    consequential, moral and exemplary damages, as well as attorney's fees to respondent

    Simke although there was no substantial and competent proof to support said

    awards I Rollo, pp. 93-94 1.

    I

    Invoking the rule that the State cannot be sued without its consent, petitioner

    contends that being an agency of the government, it cannot be made a party-defendant in this case.

    This Court has already held otherwise in the case ofNational Airports Corporation v.

    Teodoro, Sr. [91 Phil. 203 (1952)]. Petitioner contends that the said ruling does not

    apply in this case because: First, in the Teodoro case, the CAA was sued only in a

    substituted capacity, the National Airports Corporation being the original party.

    Second, in the Teodoro case, the cause of action was contractual in nature while here,

    the cause of action is based on a quasi-delict. Third, there is no specific provision in

    Republic Act No. 776, the law governing the CAA, which would justify the conclusion

    that petitioner was organized for business and not for governmental purposes. [Rollo,

    pp. 94-97].

    Such arguments are untenable.

    First, the Teodoro case, far from stressing the point that the CAA was only substituted

    for the National Airports Corporation, in fact treated the CAA as the real party in

    interest when it stated that:

    xxx xxx xxx

    ... To all legal intents and practical purposes, the National Airports Corporation is dead

    and the Civil Aeronautics Administration is its heir or legal representative, acting by the

    law of its creation upon its own rights and in its own name. The better practice there

    should have been to make the Civil Aeronautics Administration the third party

    defendant instead of the National Airports Corporation. [National Airports Corp. v.

    Teodoro, supra, p. 208.]

    xxx xxx xxx

    Second, the Teodoro case did not make any qualification or limitation as to whether ornot the CAA's power to sue and be sued applies only to contractual obligations. The

    Court in the Teodoro case ruled that Sections 3 and 4 of Executive Order 365 confer

    upon the CAA, without any qualification, the power to sue and be sued, albeit only by

    implication. Accordingly, this Court's pronouncement that where such power to sue

    and be sued has been granted without any qualification, it can include a claim based on

    tort or quasi-delict [Rayo v. Court of First Instance of Bulacan, G.R. Nos. 55273-83,

    December 19,1981, 1 1 0 SCRA 4561 finds relevance and applicability to the present

    case.

    Third, it has already been settled in the Teodoro case that the CAA as an agency is not

    immune from suit, it being engaged in functions pertaining to a private entity.

    xxx xxx xxx

    The Civil Aeronautics Administration comes under the category of a private entity.

    Although not a body corporate it was created, like the National Airports Corporation,

    not to maintain a necessary function of government, but to run what is essentially a

    business, even if revenues be not its prime objective but rather the promotion of travel

    and the convenience of the travelling public. It is engaged in an enterprise which, far

    from being the exclusive prerogative of state, may, more than the construction of

    public roads, be undertaken by private concerns. [National Airports Corp. v. Teodoro,

    supra, p. 207.]

    xxx xxx xxxTrue, the law prevailing in 1952 when the Teodoro case was promulgated was Exec.

    Order 365 (Reorganizing the Civil Aeronautics Administration and Abolishing the

    National Airports Corporation). Republic Act No. 776 (Civil Aeronautics Act of the

    Philippines), subsequently enacted on June 20, 1952, did not alter the character of the

    CAA's objectives under Exec, Order 365. The pertinent provisions cited in the Teodoro

    case, particularly Secs. 3 and 4 of Exec. Order 365, which led the Court to consider the

    CAA in the category of a private entity were retained substantially in Republic Act 776,

    Sec. 32 (24) and (25).Said Act provides:

    Sec. 32. Powers and Duties of the Administrator. Subject to the general control and

    supervision of the Department Head, the Administrator shall have among others, the

    following powers and duties:

    xxx xxx xxx

    (24) To administer, operate, manage, control, maintain and develop the Manila

    International Airport and all government-owned aerodromes except those controlled

    or operated by the Armed Forces of the Philippines including such powers and duties

    as: (a) to plan, design, construct, equip, expand, improve, repair or alter aerodromes or

    such structures, improvement or air navigation facilities; (b) to enter into, make and

    execute contracts of any kind with any person, firm, or public or private corporation or

    entity; ... .

    (25) To determine, fix, impose, collect and receive landing fees, parking space fees,

    royalties on sales or deliveries, direct or indirect, to any aircraft for its use of aviation

    gasoline, oil and lubricants, spare parts, accessories and supplies, tools, other royalties,

    fees or rentals for the use of any of the property under its management and control.xxx xxx xxx

    From the foregoing, it can be seen that the CAA is tasked with private or non-

    governmental functions which operate to remove it from the purview of the rule on

    State immunity from suit. For the correct rule as set forth in the Tedoro case states:

    xxx xxx xxx

    Not all government entities, whether corporate or non-corporate, are immune from

    suits. Immunity functions suits is determined by the character of the objects for which

    the entity was organized. The rule is thus stated in Corpus Juris:

    Suits against State agencies with relation to matters in which they have assumed to act

    in private or non-governmental capacity, and various suits against certain corporations

    created by the state for public purposes, but to engage in matters partaking more of

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    the nature of ordinary business rather than functions of a governmental or political

    character, are not regarded as suits against the state. The latter is true, although the

    state may own stock or property of such a corporation for by engaging in business

    operations through a corporation, the state divests itself so far of its sovereign

    character, and by implication consents to suits against the corporation. (59 C.J., 313)

    [National Airport Corporation v. Teodoro, supra, pp. 206-207; Emphasis supplied.]

    This doctrine has been reaffirmed in the recent case ofMalong v. Philippine National

    Railways [G.R. No. L-49930, August 7, 1985, 138 SCRA 631, where it was held that the

    Philippine National Railways, although owned and operated by the government, wasnot immune from suit as it does not exercise sovereign but purely proprietary and

    business functions. Accordingly, as the CAA was created to undertake the management

    of airport operations which primarily involve proprietary functions, it cannot avail of

    the immunity from suit accorded to government agencies performing strictly

    governmental functions.

    II

    Petitioner tries to escape liability on the ground that there was no basis for a finding of

    negligence. There can be no negligence on its part, it alleged, because the elevation in

    question "had a legitimate purpose for being on the terrace and was never intended to

    trip down people and injure them. It was there for no other purpose but to drain water

    on the floor area of the terrace" [Rollo, P. 99].

    To determine whether or not the construction of the elevation was done in a negligent

    manner, the trial court conducted an ocular inspection of the premises.

    xxx xxx xxx

    ... This Court after its ocular inspection found the elevation shown in Exhs. A or 6-A

    where plaintiff slipped to be a step, a dangerous sliding step, and the proximate cause

    of plaintiffs injury...

    xxx xxx xxx

    This Court during its ocular inspection also observed the dangerous and defective

    condition of the open terrace which has remained unrepaired through the years. It has

    observed the lack of maintenance and upkeep of the MIA terrace, typical of many

    government buildings and offices. Aside from the litter allowed to accumulate in the

    terrace, pot holes cause by missing tiles remained unrepaired and unattented. Theseveral elevations shown in the exhibits presented were verified by this Court during

    the ocular inspection it undertook. Among these elevations is the one (Exh. A) where

    plaintiff slipped. This Court also observed the other hazard, the slanting or sliding step

    (Exh. B) as one passes the entrance door leading to the terrace [Record on Appeal, U.S.,

    pp. 56 and 59; Emphasis supplied.]

    The Court of Appeals further noted that:

    The inclination itself is an architectural anomaly for as stated by the said witness, it is

    neither a ramp because a ramp is an inclined surface in such a way that it will prevent

    people or pedestrians from sliding. But if, it is a step then it will not serve its purpose,

    for pedestrian purposes. (tsn, p. 35, Id.) [rollo, p. 29.]

    These factual findings are binding and conclusive upon this Court. Hence, the CAA

    cannot disclaim its liability for the negligent construction of the elevation since under

    Republic Act No. 776, it was charged with the duty of planning, designing, constructing,

    equipping, expanding, improving, repairing or altering aerodromes or such structures,

    improvements or air navigation facilities [Section 32, supra, R.A. 776]. In the discharge

    of this obligation, the CAA is duty-bound to exercise due diligence in overseeing the

    construction and maintenance of the viewing deck or terrace of the airport.

    It must be borne in mind that pursuant to Article 1173 of the Civil Code, "(t)he fault or

    negligence of the obligor consists in the omission of that diligence which is required bythe nature of the obligation and corresponds with the circumstances of the person, of

    the time and of the place." Here, the obligation of the CAA in maintaining the viewing

    deck, a facility open to the public, requires that CAA insure the safety of the viewers

    using it. As these people come to the viewing deck to watch the planes and passengers,

    their tendency would be to look to where the planes and the incoming passengers are

    and not to look down on the floor or pavement of the viewing deck. The CAA should

    have thus made sure that no dangerous obstructions or elevations exist on the floor of

    the deck to prevent any undue harm to the public.

    The legal foundation of CAA's liability for quasi-delict can be found in Article 2176 of

    the Civil Code which provides that "(w)hoever by act or omission causes damage to

    another, there being fault or negligence, is obliged to pay for the damage done... As

    the CAA knew of the existence of the dangerous elevation which it claims though, was

    made precisely in accordance with the plans and specifications of the building for

    proper drainage of the open terrace [See Record on Appeal, pp. 13 and 57; Rollo, p.

    391, its failure to have it repaired or altered in order to eliminate the existing hazard

    constitutes such negligence as to warrant a finding of liability based on quasi-delict

    upon CAA.

    The Court finds the contention that private respondent was, at the very least, guilty of

    contributory negligence, thus reducing the damages that plaintiff may recover,

    unmeritorious. Contributory negligence under Article 2179 of the Civil Code

    contemplates a negligent act or omission on the part of the plaintiff, which although

    not the proximate cause of his injury, contributedto his own damage, the proximate

    cause of the plaintiffs own injury being the defendant's lack of due care. In the instantcase, no contributory negligence can be imputed to the private respondent,

    considering the following test formulated in the early case ofPicart v. Smith, 37 Phil.

    809 (1918):

    The test by which to determine the existence of negligence in a particular case may be

    stated as follows: Did the defendant in doing the alleged negligent act use that

    reasonable care and caution which an ordinarily prudent man would have used in the

    same situation? If not, then he is guilty of negligence. The law here in effect adopts the

    standard supposed to be supplied by the imaginary conduct of the

    discreetpaterfamilias of the Roman law. The existence of the negligence in a given

    case is not determined by reference to the personal judgment of the actor in the

    situation before him. The law considers what would be reckless, blameworthy, or

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    negligent in the man of ordinary intelligence and prudence and determines liability by

    that.

    The question as to what would constitute the conduct of a prudent man in a given

    situation must of course be always determined in the light of human experience and in

    view of the facts involved in the particular case. Abstract speculations cannot be here

    of much value but this much can be profitably said: Reasonable men-overn their

    conduct by the circumstances which are before them or known to them. They are not,

    and are not supposed to be omniscient of the future. Hence they can be expected to

    take care only when there is something before them to suggest or warn of danger.Could a prudent man, in the case under consideration, foresee harm as a result of the

    course actually pursued' If so, it was the duty of the actor to take precautions to guard

    against that harm. Reasonable foresight of harm, followed by the ignoring of the

    suggestion born of this prevision, is always necessary before negligence can be held to

    exist.... [Picart v. Smith, supra, p. 813; Emphasis supplied.]

    The private respondent, who was the plaintiff in the case before the lower court, could

    not have reasonably foreseen the harm that would befall him, considering the

    attendant factual circumstances. Even if the private respondent had been looking

    where he was going, the step in question could not easily be noticed because of its

    construction. As the trial court found:

    In connection with the incident testified to, a sketch, Exhibit O, shows a section of the

    floorings oil which plaintiff had tripped, This sketch reveals two pavements adjoining

    each other, one being elevated by four and one-fourth inches than the other. From the

    architectural standpoint the higher, pavement is a step. However, unlike a step

    commonly seen around, the edge of the elevated pavement slanted outward as one

    walks to one interior of the terrace. The length of the inclination between the edges of

    the two pavements is three inches. Obviously, plaintiff had stepped on the inclination

    because had his foot landed on the lower pavement he would not have lost his

    balance. The same sketch shows that both pavements including the inclined portion

    are tiled in red cement, and as shown by the photograph Exhibit A, the lines of the

    tilings are continuous. It would therefore be difficult for a pedestrian to see the

    inclination especially where there are plenty of persons in the terrace as was the

    situation when plaintiff fell down. There was no warning sign to direct one's attentionto the change in the elevation of the floorings. [Rollo, pp. 2829.]

    III

    Finally, petitioner appeals to this Court the award of damages to private respondent.

    The liability of CAA to answer for damages, whether actual, moral or exemplary,

    cannot be seriously doubted in view of one conferment of the power to sue and be

    sued upon it, which, as held in the case ofRayo v. Court of First Instance, supra,

    includes liability on a claim for quasi-dilict. In the aforestated case, the liability of the

    National Power Corporation to answer for damages resulting from its act of sudden,

    precipitate and simultaneous opening of the Angat Dam, which caused the death of

    several residents of the area and the destruction of properties, was upheld since the

    o,rant of the power to sue and be sued upon it necessarily implies that it can be held

    answerable for its tortious acts or any wrongful act for that matter.

    With respect to actual or compensatory damages, the law mandates that the same be

    proven.

    Art. 2199. Except as provided by law or by stipulation, one are entitled to an adequate

    compensation only for such pecuniary loss suffered by him as he has duly proved. Such

    compensation is referred to as actual on compensatory damages [New Civil Code].

    Private respondent claims P15,589.55 representing medical and hospitalization bills.

    This Court finds the same to have been duly proven through the testimony of Dr.Ambrosio Tangco, the physician who attended to private respondent (Rollo, p. 26) and

    who Identified Exh. "H" which was his bill for professional services [Rollo, p. 31].

    Concerning the P20,200.00 alleged to have been spent for other expenses such as the

    transportation of the two lawyers who had to represent private respondent abroad

    and the publication of the postponement notices of the wedding, the Court holds that

    the same had also been duly proven. Private respondent had adequately shown the

    existence of such losses and the amount thereof in the testimonies before the trial

    court [CA decision, p. 81. At any rate, the findings of the Court of Appeals with respect

    to this are findings of facts [One Heart Sporting Club, Inc. v. Court of Appeals, G.R. Nos.

    5379053972, Oct. 23, 1981, 108 SCRA 4161 which, as had been held time and again,

    are, as a general rule, conclusive before this Court [Sese v. Intermediate Appellate

    Court, G.R. No. 66186, July 31, 1987,152 SCRA 585].

    With respect to the P30,000.00 awarded as moral damages, the Court holds private

    respondent entitled thereto because of the physical suffering and physical injuries

    caused by the negligence of the CAA [Arts. 2217 and 2219 (2), New Civil Code].

    With respect to the award of exemplary damages, the Civil Code explicitly, states:

    Art. 2229. Exemplary or corrective damages, are imposed, by way of example or

    correction for the public good, in addition to the moral, liquidated or compensatory

    Art. 2231. In quasi-delicts, exemplary damages may be granted if the defendant acted

    with gross negligence.

    Gross negligence which, according to the Court, is equivalent to the term "notorious

    negligence" and consists in the failure to exercise even slight care [Caunan v. Compania

    General de Tabacos, 56 Phil. 542 (1932)] can be attributed to the CAA for its failure toremedy the dangerous condition of the questioned elevation or to even post a warning

    sign directing the attention of the viewers to the change in the elevation of the

    floorings notwithstanding its knowledge of the hazard posed by such elevation [Rollo,

    pp. 28-29; Record oil Appeal, p. 57]. The wanton disregard by the CAA of the safety of

    the people using the viewing deck, who are charged an admission fee, including the

    petitioner who paid the entrance fees to get inside the vantage place [CA decision, p. 2;

    Rollo, p. 25] and are, therefore, entitled to expect a facility that is properly and safely

    maintained justifies the award of exemplary damages against the CAA, as a

    deterrent and by way of example or correction for the public good. The award of

    P40,000.00 by the trial court as exemplary damages appropriately underscores the

    point that as an entity changed with providing service to the public, the CAA. like all

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    other entities serving the public. has the obligation to provide the public with

    reasonably safe service.

    Finally, the award of attorney's fees is also upheld considering that under Art. 2208 (1)

    of the Civil Code, the same may be awarded whenever exemplary damages are

    awarded, as in this case, and,at any rate, under Art. 2208 (11), the Court has the

    discretion to grant the same when it is just and equitable.

    However, since the Manila International Airport Authority (MIAA) has taken over the

    management and operations of the Manila International Airport [renamed Ninoy

    Aquino International Airport under Republic Act No. 6639] pursuant to Executive OrderNo. 778 as amended by executive Orders Nos. 903 (1983), 909 (1983) and 298 (1987)

    and under Section 24 of the said Exec. Order 778, the MIAA has assumed all the debts,

    liabilities and obligations of the now defunct Civil Aeronautics Administration (CAA),

    the liabilities of the CAA have now been transferred to the MIAA.

    WHEREFORE, finding no reversible error, the Petition for review on certiorari is DENIED

    and the decision of the Court of Appeals in CA-G.R. No. 51172-R is AFFIRMED.

    SO ORDERED.

    Fernan, C.J., Gutierrez, Jr., Feliciano and Bidin, JJ., concur.

    SECOND DIVISION

    [G.R. No. 119602. October 6, 2000]

    WILDVALLEY SHIPPING CO., LTD.petitioner, vs. COURT OF APPEALS and PHILIPPINE

    PRESIDENT LINES INC., respondents.

    D E C I S I O N

    BUENA,J.:

    This is a petition for review on certiorariseeking to set aside the decision of the Court

    of Appeals which reversed the decision of the lower court in CA-G.R. CV No. 36821,

    entitled "Wildvalley Shipping Co., Ltd., plaintiff-appellant, versus Philippine President

    Lines, Inc., defendant-appellant."

    The antecedent facts of the case are as follows:

    Sometime in February 1988, the Philippine Roxas, a vessel owned by Philippine

    President Lines, Inc., private respondent herein, arrived in Puerto Ordaz, Venezuela, to

    load iron ore. Upon the completion of the loading and when the vessel was ready toleave port, Mr. Ezzar del Valle Solarzano Vasquez, an official pilot of Venezuela, was

    designated by the harbour authorities in Puerto Ordaz to navigate the Philippine Roxas

    through the Orinoco River.[1]

    He was asked to pilot the said vessel on February 11,

    1988[2]

    boarding it that night at 11:00 p.m.[3]

    The master (captain) of the Philippine Roxas, Captain Nicandro Colon, was at the bridge

    together with the pilot (Vasquez), the vessel's third mate (then the officer on watch),

    and a helmsman when the vessel left the port[4]

    at 1:40 a.m. on February 12,

    1988.[5]

    Captain Colon left the bridge when the vessel was under way.[6]

    The Philippine Roxas experienced some vibrations when it entered the San Roque

    Channel at mile 172.[7]

    The vessel proceeded on its way, with the pilot assuring the

    watch officer that the vibration was a result of the shallowness of the channel.

    [8]

    Between mile 158 and 157, the vessel again experienced some vibrations .[9]

    These

    occurred at 4:12 a.m.[10]

    It was then that the watch officer called the master to the

    bridge.[11]

    The master (captain) checked the position of the vessel[12]

    and verified that it was in

    the centre of the channel.[13]

    He then went to confirm, or set down, the position of the

    vessel on the chart.[14]

    He ordered Simplicio A. Monis, Chief Officer of the President

    Roxas, to check all the double bottom tanks.[15]

    At around 4:35 a.m., the Philippine Roxas ran aground in the Orinoco River ,[16]

    thus

    obstructing the ingress and egress of vessels.As a result of the blockage, the Malandrinon, a vessel owned by herein petitioner

    Wildvalley Shipping Company, Ltd., was unable to sail out of Puerto Ordaz on that day.

    Subsequently, Wildvalley Shipping Company, Ltd. filed a suit with the Regional Trial

    Court of Manila, Branch III against Philippine President Lines, Inc. and Pioneer

    Insurance Company (the underwriter/insurer of Philippine Roxas) for damages in the

    form of unearned profits, and interest thereon amounting to US $400,000.00 plus

    attorney's fees, costs, and expenses of litigation. The complaint against Pioneer

    Insurance Company was dismissed in an Order dated November 7, 1988.[17]

    At the pre-trial conference, the parties agreed on the following facts:

    "1. The jurisdictional facts, as specified in their respective pleadings;

    "2. That defendant PPL was the owner of the vessel Philippine Roxas at the time of the

    incident;

    "3. That defendant Pioneer Insurance was the insurance underwriter for defendant

    PPL;

    "4. That plaintiff Wildvalley Shipping Co., Inc. is the owner of the vessel Malandrinon,

    whose passage was obstructed by the vessel Philippine Roxas at Puerto Ordaz,

    Venezuela, as specified in par. 4, page 2 of the complaint;

    "5. That on February 12, 1988, while the Philippine Roxas was navigating the channel at

    Puerto Ordaz, the said vessel grounded and as a result, obstructed navigation at the

    channel;

    "6. That the Orinoco River in Puerto Ordaz is a compulsory pilotage channel;

    "7. That at the time of the incident, the vessel, Philippine Roxas, was under the

    command of the pilot Ezzar Solarzano, assigned by the government thereat, butplaintiff claims that it is under the command of the master;

    "8. The plaintiff filed a case in Middleburg, Holland which is related to the present case;

    "9. The plaintiff caused the arrest of the Philippine Collier, a vessel owned by the

    defendant PPL;

    "10. The Orinoco River is 150 miles long and it takes approximately 12 hours to

    navigate out of the said river;

    "11. That no security for the plaintiff's claim was given until after the Philippine Collier

    was arrested; and

    "12. That a letter of guarantee, dated 12-May-88 was issued by the Steamship Mutual

    Underwriters Ltd."[18]

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