toss the anchors away
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Toss The Anchors Away. Mary Ellen Daley, CHAM, MHA Access Manager, Orlando Health Ruthy Felipa-Daley, CHAM Access Manager, Orlando Health. Team Members Navigate Orlando Health Process Improvement. - PowerPoint PPT PresentationTRANSCRIPT
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Toss The Anchors AwayMary Ellen Daley, CHAM, MHAAccess Manager, Orlando Health
Ruthy Felipa-Daley, CHAMAccess Manager, Orlando Health
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Team Members Navigate Orlando Health Process Improvement
Process improvements are the techniques used in improving the operations of a company or an organization
Seeking to learn the causes of a negative result and setting a process in place to correct the problem
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Why Team Member Involvement?
Team members know the job best
Improve efficiency and quality of care
Build confidence and initiate communication
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Process Improvement
A process improvement plan includes steps and decisions that are needed to accomplish a goal.
Establish the overall objective; reason for improvement Identify the root cause of the failure Create a solution/plan Rapid cycle test; request feedback Implementation of PI
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Process Improvement Steps- How it works! A department PI committee is established, consisting of
team members and a facilitator.
Team Members submit suggestions
Committee Members review all suggestions
Determination made for Dept. implementation or referral to Corp.
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Notification to Team Members
Team members are notified regarding their process improvement suggestion
Suggestion has been forwarded to the Corporate PI Committee for review
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Corporate PI
Department newsletter published reviewing all submissions received
Corporate PI spreadsheet for review
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Corporate PI
Access Manager facilitates Corporate PI Committee
All Dept. Facilitators meet monthly to review submissions
Corporate implementation impacts systems and forms
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Notification to Team Members
Pending
Implemented
Not Implemented
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Recognition
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Newsletter: Monthly Publication
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Education
Mentor
Monthly Staff Meetings
Site Educators
Department Websites
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Questions?