total and permanent disability (tpd) may 14, 2015
TRANSCRIPT
Total and Permanent Disability (TPD)May 14, 2015
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Total and Permanent Disability (TPD)Discharge Overview• Carl Casey
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Objective• Provide an overview of the TPD application process
– Intent– Application Review– FSA Approval
• Communications– Borrower– Loan Holder
• Loan Holder Responsibilities
• Loan Holder Notification File
• Contact Information
• Questions
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TPD Application Process - Intent and Material Complete Review
Intent Shell Created
T01Intent to apply for
TPD
TPD application received
TPD application reviewed for Material
Completeness
Materially Complete?
T11Borrower Follow-up
TPD application reviewed for
EligibilityYes
No
T16App not received within 120 days of
intent
Yes
T02App receivedNo
Loan Holder Notification
File
Loan Holder Notification
File
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TPD Application Process - Eligibility Review
P01/T12P02/T13Physician Follow-up
TPD application reviewed for
Eligibility
Passed or Rejected
Complete or incomplete
App returned to borrower
Loan Holder Notification
File
RejectedT09 Non-VA
T10 VARejectedPassed
T08App Rejected due
to residual disb
T06 / T07App Review suspended
Incomplete
T11Borrower Follow-up
Pass NSLDS residual disb
checkNoYes
Complete
Submit assignment to
FSA for review
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TPD Application Process - FSA Approval Review
ApprovedT03 Non-VA
Submit assignment to
FSA for review
ApprovedLoan Holder Notification
File
Commercial3-year
Monitoring Period
VAPermanent Discharge
Complete or Fail Monitoring
Complete
Fail
Reinstatement
T05Loan Discharge
Processed
T15Assignment
Package Incomplete
Complete
Incomplete
ApprovedT04 VA
GA / School Mandatory Assignment File or
Paper with required TPD docs
Loan Holder Notification
File
Permanent Discharge
T14TPD Completed
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Loan Holder Responsibilities• Suspend Collection Activity
– 120 Day– Indefinite Suspension
• FSA Approval– Veteran
• Refund and write off activity– Non-Veteran
• Refund and loan assignment
• Loan Holder Notification File– .CSV file sent via email or SAIG– Update contact information through NSLDS contact tables
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Loan Holder Notification File• .csv format
– No header information– Multiple borrowers/reasons for sending the LHN file
• Sample:
• IFAP Electronic Announcements– LHN File Layout
• http://ifap.ed.gov/eannouncements/052413TPDDITPDLHNFileforUseBeginning070113.html– Perkins Assignment Procedures
• http://ifap.ed.gov/eannouncements/attachments/PerkinsTPDDischargeAssignmentProceduresAttach.pdf
20150505 XXXXX1234 Steve Jobs 19550709 800 21300 120SUSP 20150505 20150831 20150505 XXXXX2345 Phillip Rivers 19811113 722 136500 INDEFSUSP 20150505 20150505 XXXXX3456 Christina Aguilera 19591213 580 309000 APPREJ 20150505 Invalid…20150505 XXXXX4567 Sam Smith 19730315 800 225900 APPAPPR STD 20140813 20150504 20150505 XXXXX5678 Tom Cruise 19621010 582 393800 DISCRG
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TPD Operations – Contact Information• Website
– www.disabilitydischarge.com
• Call Center– 888.303.7818– Open 8:00AM to 8:00PM; 7 days a week– Email – [email protected]
• TPD Operations– Email – [email protected]
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Questions?