touch screens | the very expensive mistake

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Page 1: Touch Screens | The Very Expensive Mistake
Page 2: Touch Screens | The Very Expensive Mistake

Ok, let us level with you.

Page 3: Touch Screens | The Very Expensive Mistake

Most of the touch screen experiences out there flat out suck.

Ok, let us level with you.

Page 4: Touch Screens | The Very Expensive Mistake

And yes, That statement applies to the expensive ones too.

Page 5: Touch Screens | The Very Expensive Mistake

And yes, That statement applies to the expensive ones too.

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What gives us the right to make such a statement?

Page 7: Touch Screens | The Very Expensive Mistake

What gives us the right to make such a statement?

Here are our qualifications

Page 8: Touch Screens | The Very Expensive Mistake

Over 10,000 interactive monitors sold Into every vertical you could imagine

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Hospitality, aerospace, entertainment, nuclear, defense, government, simulation, automotive, transportation, industrial, blah, casinos, amusement parks, stadiums, television, retail, home builders, tradeshows & exhibits, corporate, restaurants, blah, house of worship, healthcare, private techy people, financial & banking, hotels, architects, construction, engineers, dentists, parks, blah professional sports, logistics, manufacturing, marketing, golfing, non-profit, government, television, private techy people, industrial, Audio theater geeks, hospitals, land developers, training, nerds

Page 10: Touch Screens | The Very Expensive Mistake

We were building touchscreens before the iphone

Page 11: Touch Screens | The Very Expensive Mistake
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We have kickass customers

(you know who you are)

Page 13: Touch Screens | The Very Expensive Mistake

Here’s the problem…

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businesses expect that by providing their content on a touch enabled device, they will magically captivate the user in new and exciting ways.

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They are putting too much faith in the Hardware itself.

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Let me ask you this...

Page 17: Touch Screens | The Very Expensive Mistake

Let me ask you this...

You have a smart phone right?

Page 18: Touch Screens | The Very Expensive Mistake

Let me ask you this...

You have a smart phone right? [Of course you do – how else could you breathe?]

#selfie

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it’s pretty life-changing, isn’t it?

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it’s pretty life-changing, isn’t it? Now, delete ALL your apps.

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it’s pretty life-changing, isn’t it? Now, delete ALL your apps.

Watchu  talking  ‘bout?  

Page 22: Touch Screens | The Very Expensive Mistake

Of course you can’t do that! I can’t even believe we would seriously ask you to do something like that.

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Because it’s all about the apps

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If there weren’t apps to serve your wants and needs it wouldn’t matter how technologically advanced the phone was.

cool cat

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Too often Businesses are focused on touch hardware

Page 26: Touch Screens | The Very Expensive Mistake

Too often Businesses are focused on touch hardware

with Software and application as an …

Page 27: Touch Screens | The Very Expensive Mistake

Too often Businesses are focused on touch hardware

with Software and application as an …

Afterthought.

Page 28: Touch Screens | The Very Expensive Mistake

Here’s How to approach this…

Page 29: Touch Screens | The Very Expensive Mistake

Here’s How to approach this…

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Define your business Objective

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define your business Objective

and

be able to articulate it to others.

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This:

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This:

"we are looking to provide an interface for our customers to browse our different products and

services”

Page 34: Touch Screens | The Very Expensive Mistake

"we are looking to provide an interface for our customers to browse our different products and

services”

This:

is Not a business objective.

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there was no stated purpose.

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We may be able to guess what the goal is

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We may be able to guess what the goal is but we're dancing around it. 

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The real business objective IS…

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The real business objective IS…

"we want to sell more products and services by providing an interface for customers to browse through

them." 

Page 41: Touch Screens | The Very Expensive Mistake

Know Love Your Audience

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Know Love Your Audience

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it's not enough that you know your audience's demographics

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you have to really put yourself into their shoes

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and give them the tools they want.

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Is the information you are providing something they want to hear? 

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Is the information you are providing something they want to hear? 

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HOW MUCH DO THEY CARE ABOUT YOUR BIO’S & STANDARD OPERATING PROCESS? WHAT’S IMPORTANT TO YOU, MAY NOT BE IMPORTANT TO THEM

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IDENTIFY HOW TO MEASURE SUCCESS

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THIS IS NOT A BILBOARD, OR A MAGAZINE AD.

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IT IS A TWO-WAY CONVERSATION WITH YOUR CUSTOMER done with 16gb of memory to capture and record valuable information.

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Now that you know

What you want to achieve

Page 53: Touch Screens | The Very Expensive Mistake

Now that you know

Who your audience is and what they want to hear

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Now that you know

How to measure your success

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It’s time to talk about software options

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It’s time to talk about software options

(It’s what will determineif your project is a success)

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Off the shelf custom

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Off the shelf custom

PROS

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Off the shelf custom

•  Costs  less  •  Deploys  quickly  •  Modular    

 

PROS

Page 60: Touch Screens | The Very Expensive Mistake

Off the shelf custom

•  Costs  less  •  Deploys  quickly  •  Modular    

 

PROS

CONS

Page 61: Touch Screens | The Very Expensive Mistake

Off the shelf custom

•  Costs  less  •  Deploys  quickly  •  Modular    

•  No  flexibility  •  Limited  features  •  No  customiza<on  •  Looks  generic    

PROS

CONS

Page 62: Touch Screens | The Very Expensive Mistake

custom

•  Costs  less  •  Deploys  quickly  •  Modular    

•  No  flexibility  •  Limited  features  •  No  customiza<on  •  Looks  generic    

PROS

CONS

PROS

Off the shelf

Page 63: Touch Screens | The Very Expensive Mistake

custom

•  Costs  less  •  Deploys  quickly  •  Modular    

•  No  flexibility  •  Limited  features  •  No  customiza<on  •  Looks  generic    

PROS

CONS

•  Message,  Culture,  Branding  all  align  

•  Specialized  Features  •  Can  deliver  personal  content  

•  Fully  customizable    

PROS

Off the shelf

Page 64: Touch Screens | The Very Expensive Mistake

custom

•  Costs  less  •  Deploys  quickly  •  Modular    

•  No  flexibility  •  Limited  features  •  No  customiza<on  •  Looks  generic    

PROS

CONS

•  Message,  Culture,  Branding  all  align  

•  Specialized  Features  •  Can  deliver  personal  content  

•  Fully  customizable    

PROS

CONS

Off the shelf

Page 65: Touch Screens | The Very Expensive Mistake

custom

•  Costs  less  •  Deploys  quickly  •  Modular    

•  No  flexibility  •  Limited  features  •  No  customiza<on  •  Looks  generic    

PROS

CONS

•  Message,  Culture,  Branding  all  align  

•  Specialized  Features  •  Can  deliver  personal  content  

•  Fully  customizable    

•  Expensive    •  Barrier  for  entry  $30K+  

PROS

CONS

Off the shelf

Page 66: Touch Screens | The Very Expensive Mistake

Want the best of both options?

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You can’t have your cake and eat it too

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You can’t have your cake and eat it too

CAN

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Enter the kind of custom, kind of off the shelf software application

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Fuse is an interactive touch screen Application that allows companies

To create their own immersive experiences.

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The fully built backend is the foundation of fuse.

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The fully built backend is the foundation of fuse.

(that’s the off the shelf aspect)

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the cms allows for multiple users with various permissions For optimal content management.

In addition, deploy changes on

a schedule or manually

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This creates a simple way to share your content With your audience on a fully developed infrastructure.

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The front end (the part the user sees and interacts with) Is customized for your business.

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Our creative team will go to work creating a beautiful Front end masterpiece that aligns with

your vision and Brand.

mirroring the look and quality of high-end custom software.

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The result

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The result an economical means to getting an application

that caters to the objectives, culture, branding of your business.

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Um, that makes too much sense, why isn’t everyone doing this?

Page 80: Touch Screens | The Very Expensive Mistake

Um, that makes too much sense, why isn’t everyone doing this?

Good Question

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As a leader in interactive hardware, we have been exposed to thousands of customers wants and needs.

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Other software developers are typically niche and do not see nearly the volume that we have over the years..

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This has allowed us to take a very educated inventory of the features and functions people want.

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Most companies are looking for the same features and functions the only major difference is the way they want it presented

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Most of the software companies offer either Off-the-shelf or fully custom solutions.

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Most of the software companies offer either Off-the-shelf or fully custom solutions.

High volume With little

to no effort

OTS

Page 87: Touch Screens | The Very Expensive Mistake

Most of the software companies offer either Off-the-shelf or fully custom solutions.

High volume With little

to no effort

High price tag, low volume

OTS CUSTOM

Page 88: Touch Screens | The Very Expensive Mistake

since Horizon’s primary business is selling the hardware, we are able to invest resources into doing special things that others are not.

Page 89: Touch Screens | The Very Expensive Mistake

since Horizon’s primary business is selling the hardware, we are able to invest resources into doing special things that others are not.

special

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Think fuse might be the perfect fit for your company?