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UNIT 3 : SAFETY AND QUALITY CONTROL

Namesh Killemsetty ^ Construction Planning and Management ^ Safety and Quality Control ^ Sem 6 (2014), Civil @OPJIT

Safety and Quality Control

CONSTRUCTION PLANNING AND MANAGEMENT

• Total Quality Management

Quality Concepts

For Construction

• Workmanship (quality of constructed work)

• Integrity (according to drawings and specifications)

• Completion time in the project according to clients requirements



Quality Concepts

• Zero Defects –

states that there is no tolerance for errors within the system. The

goal of all processes is to avoid defects in the product or service.

• The Customer is the Next Person in the Process –

based on providing the internal organization a system that

ensures the product or service is transferred to the next person in

the process in a complete and correct manner



Quality Management Complements Project Management

QM & PM both recognize the importance of four (4) basic principles:

• Customer satisfaction

• Prevention over inspection

• Management responsibility

• Continuous improvement



1. Customer Satisfaction

Understanding, evaluating, defining, and managing expectations so that customer requirements are met:

•Conformance to requirements • Fitness for use



• The cost of preventing mistakes is generally much less than the cost of correcting them, as revealed by inspection/assessment

2. Prevention over Inspection



3) Management Responsibility

Success requires the participation of all members of the team, but management is responsible to provide the resources to succeed.



The “plan-do-check-act” cycle is the basis for quality improvement. Quality improvement initiatives can improve the quality of project management as well as the quality of the product.

4. Continuous Improvement



Quality Plan (PLAN)

1. Inputs

1.1 Quality Improvement

1.2. Quality Policy

1.3 Project Description

1.4. Standard Regulation

2. Tools and Techniques

2.1. Benefit/Cost analysis

2.2 Benchmarking

2.3 Flowcharting

3. Outputs

3.1 Quality Mgt Plan

3.2 Operational Definitions

3.3 Checklist

3.4 Quality Bassline

3.5. Quality Checklist

3.6. Project Management Plan

(Update)

Quality Assurance (DO)

1. Inputs


1.2. Results of Quality

Control

Measurement

1.3 Operational

Definitions


2.1. Quality Planning

2.2 Tools and Techniques

2.3 Quality Audits

3. Outputs


Quality Control (CHECK)

1. Inputs

1.1 Work Results

1.2. Quality Mgt Plan

1.3 Operational Definition

1.4. Checklist


2.1. Inspection

2.2 Seven New Quality

Control Tools

2.3 Other Quality Mngt Tools

and Techniques

3. Outputs


3.2 Acceptance Decision

3.3 Rework

3.4 Completed Checklist

3.5. Process Adjustments

Quality Improvement (ACT)

1. Inputs


Philosophy and

Principles


2.1. Suggestion Scheme

2.2. 5S

2.3 Work Simplification

2.4. Quality Control Circle

2.5. ISO 9000

3. Outputs

3.1 Improved Quality

Standard

CONSTRUCTION PROJECT QUALITY MANAGEMENT



Quality Assurance - evaluating overall project performance on a regular basis to

provide confidence that the project will satisfy the relevant quality standards

1. Input

• Quality Management Plan

• Results of quality control measurement

• Operational Definitions


• Quality Planning (Tools and Techniques)

• Quality Audits

3. Outputs

• Quality Improvements



Quality Control - monitoring specific project results to determine if they comply with the

relevant quality standards and identify ways to eliminate causes of unsatisfactory

performance

1. Input

• Works results

• Quality Mngt Plan

• Operational Definition

• Checklist


• Inspection

• Seven New Quality Control Tools

(Pareto Analysis, Data –Tables, Cause-Effect Analysis, Trend Analysis

Histograms, Scatter Diagrams, Control Charts) and other Management Tools

and Techniques

3. Outputs

• Quality Improvements

• Acceptance Decisions

• Rework

• Completed Checklist

• Process Adjustments



Quality Improvement - includes taking action to increase the effectiveness and efficiency

of the project maintaining and improving the current standard

1. Input

• Quality Improvement Philosophy and Principles


• Suggestion Scheme

• 5’s (Sort, Systematize, Sweep, Sanitize, Self-Discipline)

• Work Simplification (Work Measurement & Work Study)

• Quality Circle

• ISO 9000 (Quality Management System Standards)

3. Output

• Improved Quality Standard



CONDUCTING SWOT ANALYSIS

PROJECT PLANNING STRATEGY

• What STRENGTHS do we have? How can we take advantage of them?

• What WEAKNESSES do we have? How can we minimize the impact of these?

• What OPPORTUNITIES are there? How can we capitalize on them

• What THREATS might prevent us from getting there? (consider technical obstacles, competitive responses, values of people within your organization, and so on)



SWOT ANALYSIS

External

Internal



Factors Examples

Internal

Strengths Abilities, core competencies, capabilities

resources, weakness of the competition, or

the opposing sources

Weaknesses Critical parts of the organization to

strengthen or hide from competitors.

Failures, defeats, loses and inability to

match up with the dynamic situation

External

Opportunities Possibilities/benefits of what can be done

and where effectiveness is possible

Threats The pitfalls and the dangers, the variations

and exceptions possible, changes in business

environment, PEST forces (political,

economic, social, technological)



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