tra and dunnhumby cross media case study
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TRA Confidential | 1
TRA Confidential Copyright 2012 TiVo Research and Analytics, Inc. 1
TRA Confidential
TRA ROI Case StudiesMeasuring the Impact of TV &
Digital
TRA Confidential | 2
Answering the big questions
The TRA/dunnhumby partnership is uniquely positioned to answer these questions
Can TV’s actual IMPACT ON SALESbe quantified?
What is the SALES LIFT IMPACTof TV and digital?
Can local targeted TV DRIVE BETTER RESULTSthan network TV alone?
TRA Confidential | 3
80%
TiVo, 20%
4.4 Million HouseholdsAchieving the right composition for nationally
representative sample*
*all data weighted and projected to the US TV population
Charter/Fourth Wall
TRA’s Set Top Box Data Sources
TRA Confidential | 4
Matched with Best-of-Breed Purchase
Data SourcesTRA is the ONLY company that effectively analyzes and optimizes TV advertising using a massive sample of naturally occurring data
CPG BRANDS RX Brands
CRM Brands
Networks Agencies
TRA Customers
TRA Confidential | 5
TRA Cross Media Solutions
DigitalBuying
TTI2
MeasuringTRA Cross Media
Measurement
Use TRA TV and purchaser indices to plan/buy digital media:
• Reinforce messaging
• Reach digitally those missed on TV
Purchaser indices used to weight cookies that can be used by any ad serving network to reach the right online audience
Privacy: No household level matching
of TV tuning or purchase data
Using the Right Data for Digital Planning/Buying
Measure the results of your TV and digital
campaigns
Use results to inform/optimize the plan
Single-source cross media solution for:• Measuring the sales impact
of TV and Digital• Understanding attribution to
maximize ROI
Over 100,000 Households Matched
• Auto 100K
• CPG 70K
Privacy: No surfing or PII data collected. Consumer can opt-out using ad choices
TRA Confidential | 6
Case Studies: TRA is Market Tested & Proven to be Actionable Greater CPG sales from smarter TV allocations led to 4% sales lift across
portfolio, including 9% lift for P&G
Increased ROI by 25% and 35% for two product categories, with data-driven planning for Mars
Measured a 31% ROI and 126% sales lift from a product placement in a popular TV program, compared to exposure to TV ads only, for Garnier Fructis
Proved the impact of Sunovion’s TV advertising and helped to plan for a media buy that maximized exposure at 30% less the cost
Understanding what programs are of greater value to specific auto advertisers by clustering auto owners around program tune-in to help A&E find better selling opportunities
Gauging the impact of TV and digital on sales to help a CPG brand understand that TV drives new customer purchase and digital drives repeat purchase
Matching customer lists to TV Tuning to help a major online retailer understand which advertising creative had the largest effect on sales lift
TRA Confidential | 7
Introducing dunnhumby
we help companies put thecustomer at the center of every decision.
all our work starts with data
we personalize the experience in communications and the retail environment
we work with clients to change the organization to put the customer at the center through new strategies, tactics, and KPIs
customers repay that loyalty by buying one more product, one more time; this increases sales and profit margin and grows measurablevalue for our clients
TRA Confidential | 8
400+ Major brand owners as clients too
TRA Confidential | 9
ROI Cases Studies: The power of TRA & dunnhumby combined
TV &OnlineExposure
22MM Households
40MM Households
ShoppingBehavior
What is seen, matched with what is purchased.
4 MM Households
TRA Confidential | 10
Historic Food Product ROI Study: One of the largest ever single source TV sales lift studies
on ~735,000 Households
3.4MM households matched between Comcast subscribers and Kroger shoppers
2.1MM Comcast households in the targeted ad zones
735K Comcast HH in the Kroger continuous panel A
naly
sis
Sam
ple
TRA Confidential | 11
Campaign MethodologyPrecision purchased-based zone targeting with in-store results
88 zones with high number of category purchasing households and penetration were selected, with a reach of 5 MM households
Category includes food brand and its competitors
Based on a direct household level match between Comcast subscribers and Kroger shoppers.
Selected local zones and networks to target based on historical purchases
Comcast served the TV and digital ads in the zones and networks selected for the campaign
TRA/ dunnhumby measures impact back to point-of-sale(test vs. control / unexposed)
TARGETING HISTORICAL PURCHASES
TRA Confidential | 12
Key Findings: Targeting works
Sales lift is highest among households exposed to both TV and digital ads
Zone targeting, coupled with purchaser category index, is the key driver for sales lift
The campaign produced a 10% uplift in sales, which is on the high-end of prior studies
TV brings in new customers - 67% of the purchasing household uplift came from new customers (new to brand, new to category)
Digital secures more sales from existing customers
The sweet spot of advertising exposure is 7-10 frequency - sales lift plateaus thereafter
TRA Confidential | 13
Media Delivery (Analysis Population)
On average, each household was exposed to 12.8 impressions (TV + Digital) over the duration of the
campaign. This included 8.4 TV impressions and 16.4 digital impressions per exposed household.
435k Unique Households (TV + Digital)
‘000s
Thanksgiving break in
campaign
379k Unique Households (TV)
146K Unique Households (Digital)
‘000s
5.6 MM Impressions (TV + Digital)
Thanksgiving break in
campaign
3.2 MM TV Impressions
2.4 MM Digital Impressions
Impressions Unique Households
TRA Confidential | 14
Advertising Exposure Media Composition
Exposure Group # Households# TV
Impressions# Digital
Impressions
Not exposed to any ads 299 K
Exposed to TV ads only 290 K 2,419 K
Exposed to Digital ads only 57 K 920 K
Exposed to both TV and Digital ads
89 K 745 K 1,474 K
TV ads
only,
67%
Digi-tal ads
only,
13%
TV and Digi-tal Ads,
20%
Analysis Population (Exposed to Ads)
TRA Confidential | 15
Digital Supplements TV
TV + Digi-tal ,
38%
Light TV,
23%
Digi-tal Only,
39%
Exposed to DIGITAL ADS Nearly two-thirds of those reached by the digital ads had little or
no exposure to the TV campaign
Those lightly exposed to the TV campaign (1-3 impressions), represents only 2% of total TV campaign impressions but 24% of the total digital campaign impressions
TRA Confidential | 16
Campaign Results: Measurement Methodology
Sales impact is measured during campaign and post-campaign measurement period, for exposed vs. control/unexposed HHs
Control group (matched, not exposed) is selected to “mirror” the exposed group on pre-campaign period sales, volume purchased, trips, demographics, and geography
Sales, penetration, and volume in the campaign and post-period are then compared for exposed and control/unexposed groups
The times periods are dynamically chosen for each exposed HH based on their first exposure, last exposure and a four-week post-campaign period following the final exposure
Continuous Panel: HHs used in the analysis are part of the Kroger Continuous Panel (consistent over time, high level of spend and visits) for the entire pre-campaign, campaign and post-period
TRA Confidential | 17
Note: Penetration calculated based on buyers / total group (including non-buyers) and is reported at the brand-level
Households exposed to both TV and Digital have the highest sales liftSales Lift – by Media Type
Sales Uplift (All Exposed HHs)
Penetration Sales Uplift (Buying HHs)
0%
2%
4%
6%
8%
10%
12%
14%
1.6%2.6%
10.6%
7.7%
3.5%
12.4%
9.1%
3.8%
Digital Only (54k HHs)
TV Only (274k HHs)
Both TV & Digital (84k HHs)
TRA Confidential | 18
TV brings in new customersDigital secures more sales from existing customers
Overall TV Only Digital Only Both TV & Digital
0%
20%
40%
60%
80%
100%
38% 33%
48% 50%
31%32%
15%30%
31% 35% 36%
20%
New to CategoryNew to BrandExisting Brand Buyer
100%=
7.4%
7.7%
2.6%
9.1%
Buyer Flow – sources of Penetration Increase
TRA Confidential | 19
The campaign drove an increase in trial and repeat rates among new brand buyers; leading to higher continuing sales
Series13.0%
3.5%
4.0%
4.5%
5.0%
5.5%
6.0%
4.7%
5.4%
Control Exposed
Trial
Overall 2X > 2X0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
9.1%8.1%
1.0%
9.7%
8.5%
1.2%
Control Exposed
Repeat
Note: Based on 279k HHs that did not purchase Food brand in the 52 week pre-period prior to the campaign
TRA Confidential | 20
Higher TV ad frequency Drives Sales Lift
Sweet spot is 7-10 frequency, sales lift plateaus above 10 exposuresNote: Sales uplift was not significant for >60 exposures. For “Digital Only” households,
the only significant level was 7-10 exposures, with a sales lift of 9%
Sales Liftby Exposure
Frequency
100% = 273k HHs
15% 22% 21% 16% 11% 9% 3% 1%%HHs =
1 2-3 4-6 7-10 11-15 16-25 26-40 41-600%
4%
8%
12%
16%
4%5%
10%
15%14%
15%16% 15%
TV Only~26% HHs
had a frequency of 11+ TV
ads
TRA Confidential | 21
Very Price Sensitive (VPS), 77k HHs Consistently purchase products below the
average price point Front Page of ad is very important to this segment Heaviest users of coupons Total price point AND price per volume are
important
Price Sensitive (PS), 176k HHs Consistently purchase products around the
average price point
Least Price Sensitive (LPS), 106k HHs Consistently purchase products above the
average price point Generally less restricted by a budget
Splurge & Save (SS), 52k HHs Behave differently in different parts of the store;
for example, a household might “splurge” in Produce and “save” in Soft Drinks
Households look “Price Sensitive” on average
Most Price Sensitive
Least Price Sensitive
Food brand is a special treat worth buying for “Splurge & Save” shoppers
10%
16%
11%
9%
Sales Lift
TRA Confidential | 22
Convenience at Home (37k HHs)
Watching the Waistline (40k HHs)
Finest (101k HHs)
Grab & Go Shoppers (26k HHs)
Shoppers on a Budget (32k HHs)
Family Focused (60k HHs)
Traditional Homes (113k HHs)
Sales lift highest Among Segments:“Grab & Go”, “Watching the Waistline”, and “Shoppers on a Budget”
19%
10%
12%
18%
4%
10%
7%SALES LIFTby Segment
TRA Confidential | 23
Zone sales lift: Category index is the key driver of sales increase
Light BDI (<95)
Medium BDI (95-105)
Heavy BDI (>105)
0%
2%
4%
6%
8%
10%
12%
9%
12%
10%
124k HHs 123k HHs 164k HHs
Light CDI (<=95.5)
Medium CDI (95.5-107)
Heavy CDI (>107)
0%
2%
4%
6%
8%
10%
12%
6%
10%11%
101k HHs 170k HHs 140k HHsNote: CDI = average of (Category Penetration Index , Category Spend Index)
Category penetration index = % HHs in the ZONE that purchased the Category / % HHs overall that purchased the CategoryCategory spend index = Category spend per HH in the ZONE / Category spend per HH overallOverall = average penetration or spend per HH across ALL zonesBDI was calculated in a similar manner to CDI above
Food Brand Lift – by Zone ClassZones are divided into low/ medium/high BDI and CDI
TRA Confidential | 24
Key Findings: Targeting works
Sales lift is highest among households exposed to both TV and digital ads
Zone targeting, coupled with purchaser category index, is the key driver for sales lift
The campaign produced a 10% uplift in sales, which is on the high-end of prior studies
TV brings in new customers - 67% of the purchasing household uplift came from new customers (new to brand, new to category)
Digital secures more sales from existing customers
The sweet spot of advertising exposure is 7-10 frequency - sales lift plateaus thereafter
TRA Confidential | 25
Recommendations to Optimize Future Campaigns
Zone Selection Select zones by setting a minimum category sales threshold. Zones with
medium/high CDI have highest sales lift TV Schedule
Reformulate TV schedule to emphasize 7-10 frequency level reach (more networks with less weight per network or more diverse networks)
Network Selection Select networks by utilizing purchaser targets - set a minimum
competitive set rating index. Shopper Segments
Use shopper segments (“Splurge & Save”, “Grab & Go”, “Watching the Waistline”, “Shoppers on a Budget”) as an additional filter for zone and network selection
Media Type Seek strategies to expand digital reach as the combination of television
and Digital generates the highest sales lift
TRA Confidential | 26
Answering The Big Questions
Yes! A spot cable heavy-up in high CDI areas makes sense. This Comcast 360 campaign occurred at the same time that a national flight was running. Sales lift was 10% higher with consumers targeted by Comcast 360
Can TV’s actual impact on sales beQUANTIFIED?
What is the sales lift impact of TV AND DIGITAL?
Can local targeted TV drive better results THAN NETWORK TV alone?
Yes! This is one of the largest TV & Digital sales lift studies ever conducted, most likely the largest ever in local TV
TV and digital combined, cause the highest sales lift. Each media plays a different role. TV brings in new customers. Digital gets more sales from existing customers
TRA Confidential | 27
TRA Confidential Copyright 2012 TiVo Research and Analytics, Inc. 27
TRA Confidential
Measuring the In-Store Impact of TV for Brand A and B Wines in Summer
2012TRA |dunnhumby
TRA Confidential | 28
Measurement universe for each brand made up of around 60K households with continuous shopping behavior and TV viewing data throughout measurement period
717K - households matched between TRA TV panel and Kroger shoppers
150K – limit to households in Kroger continuous panel
62K – limit to households with continuous TV viewing data availability
717K - households matched between TRA TV panel and Kroger shoppers
150K – limit to households in Kroger continuous panel
60K – limit to households with continuous TV viewing data availability
Brand A Brand B
Analysis Sample
TRA Confidential | 29
Key Findings: TV drives sales
Significant sales uplifts were observed for households exposed to each TV campaign
The results validate the decision to use purchaser targets comprised of brand and competitor brand products to target 2013 advertising Although there are opportunities to refine this in the future to
include particular segments based on price sensitivity and shopper, behavior
Brand A: 43% sales uplift for exposed households (total sales impact of
$1.37MM), driven almost entirely by increase in household penetration
Significant sales uplift was also observed across the entire wine category, particularly Premium wine
Campaign appeared to drive customers into Brand A from outside of the named competitors
Campaign successfully drove trial of the brand, but repeat rate was lower than the control
TRA Confidential | 30
Key Findings: TV drives sales
Brand B: 38% sales uplift for exposed households (total sales impact of
$395M), driven by a mix of household penetration and $ per household
The campaign drove incremental sales for competitor brands, but not total wine category
The campaign successfully drove trial and repeat of the Brand B brand
TRA Confidential | 31
While the brand saw the majority of the uplift there was also observable impact across the category, particularly for Premium WineSales Lift for HHs exposed to Brand A ad – by Wine Type
$ Sales Uplift (All Exposed HHs)
Penetration $ per Household0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
50%
43.0%
38.0%
3.2%5.8%
8.6%9.4% 10.7%
1.6%5.0%
6.8%
2.2%4.6%
6.6%
2.1%
Brand A Competitors Premium Wine Bottled Wine Total Wine
>90% for all 66% 72%
Significance
>90% for all 84%
83%
TRA Confidential | 32
Majority of Brand A customers are active competitor buyers, however the ad was able to bring in customers from outside of this universe
Exposed Control/ Unexposed0%
20%
40%
60%
80%
100%
11% 8%
48%62%
15%8%
17% 15%9% 6%
New to Wine
Existing Bottled Wine Buyer
Existing Premium Wine Buyer
Existing Competitor Buyer
Existing Brand A buyer
Buyer Flow – Post-period Woodbridge purchasers split by pre-period behavior
Note: These results are based on a small sample of Brand A buyers and therefore should only be used directionally.
This validates the decision to target 2013 TV campaign based on purchaser targets of Brand A & competitor brand buyers
TRA Confidential | 33
The campaign drove an increase in trial rates among new buyers, but not in repeat rates
Series10.0%
0.1%
0.2%
0.3%
0.4%
0.5%
0.6%
0.4%
0.5%
Control Exposed
Trial Rate
Overall 2X > 2X0.0%
2.0%
4.0%
6.0%
8.0%
10.0%
12.0%
14.0% 13.1%
10.8%
2.3%
10.9%
6.3%
4.6%
Control Exposed
Repeat Rate
Note: Based on 34k HHs that did not purchase Brand A in the 52 week pre-period prior to the campaign
TRA Confidential | 34
Very Price Sensitive (VPS), 19% HHs Consistently purchase products below the
average price point Front Page of ad is very important to this segment Heaviest users of coupons Total price point AND price per volume are
important
Price Sensitive (PS), 41% HHs Consistently purchase products around the
average price point
Least Price Sensitive (LPS), 27% HHs Consistently purchase products above the
average price point Generally less restricted by a budget
Splurge & Save (SS), 13% HHs Behave differently in different parts of the store;
for example, a household might “splurge” in Produce and “save” in Soft Drinks
Households look “Price Sensitive” on average
Most Price Sensitive
Least Price Sensitive
Brand A creative appears to have resonated with households who are “Price Sensitive” or “Splurge & Save” shoppers in terms of their attitude to price
62%
59%
Sales Lift
Note: Data is only shown where results are statistically significant (>90% significance)
Note: Based on 34k HHs in analysis population exposed to ads
TRA Confidential | 35
Convenience at Home (11% HHs)
Watching the Waistline (11% HHs)
Finest (16% HHs)
Grab & Go Shoppers (7% HHs)
Shoppers on a Budget (12% HHs)
Family Focused (16% HHs)
Traditional Homes (28% HHs)
In terms of behavior, the creative resonated with households driven by convenience, family or finest products
0.9416721358
0.952363301
2.4539390159SALES
LIFTby Segment
Note: Data is only shown where results are statistically significant (>90% significance)
Note: Based on 34k HHs in analysis population exposed to ads
TRA Confidential | 36
Brand B: Largest observable sales uplift was for Brand B, however the ad drove overall segment wine volume as well as penetration of competitor brands
Sales Lift for HHs exposed to Brand B ad – by Wine Type
$ Sales Uplift (All Exposed HHs)
Penetration $ per Household0%
5%
10%
15%
20%
25%
30%
35%
40%
45%
38.4%
25.0%
10.7%0.1269112945
0.181255211515.9% 15.5%
3.4%0.4%
6.9%
0.6%
6.6%
Brand B Boxed Wine Competitors Bottled Wine Total Wine
74% 99%
Significance
85%
89% 100% 58%
63%
89% >80%
>90% >90%
>90%
TRA Confidential | 37
The TV campaign appeared to pull in a larger proportion of bottled wine buyers who were new to boxed wine
Exposed Control/ Unexposed0%
20%
40%
60%
80%
100%
10% 3%
38% 55%
50% 35%
2% 8% New to Wine Cat-egoryExisting Bottled Wine BuyersExisting Competitor BuyersExisting Boxed Wine Buyers
Note: These results are based on a small sample of Brand B buyers and therefore should only be used directionally.
Buyer Flow – Post-period Black Box purchasers split by pre-period behavior
The vast majority of households that try the Brand B brand appear to be existing competitor or bottled wine buyers, validating the purchaser targets selected for the 2013 campaign
TRA Confidential | 38
The campaign was able to encourage trial of the brand as well as repeat purchase as customers moved into the Brand B wine format
Series10.00%
0.02%
0.04%
0.06%
0.08%
0.10%
0.12%
0.14%
0.10%
0.12%
Control Exposed
Trial Rate
Overall 2X > 2X0.0%
5.0%
10.0%
15.0%
20.0%
25.0%
12.5% 12.5%
0.0%
20.0%18.0%
2.0%
Control Exposed
Repeat Rate
Note: Based on 41k HHs that did not purchase Brand B in the 52 week pre-period prior to the campaign
TRA Confidential | 39
Brand B Sales uplift was observed across a wide range of exposure frequencies with no clear pattern for optimal exposure
Note: Data is only shown where results are statistically significant (>90% significance)
Brand B Sales Liftby Exposure Frequency
100% = 41k HHs22% 16% 11%%HHs =
2-3 7-10 11-150%
20%
40%
60%
80%
100%
120%
140%
160%
180%
140%154%
117%
Similarly to Brand A, the focus going forward should be on reaching the right customers effectively rather than driving frequency against a wider audience
TRA Confidential | 40
Very Price Sensitive (VPS), 19% HHs Consistently purchase products below the
average price point Front Page of ad is very important to this segment Heaviest users of coupons Total price point AND price per volume are
important
Price Sensitive (PS), 41% HHs Consistently purchase products around the
average price point
Least Price Sensitive (LPS), 27% HHs Consistently purchase products above the
average price point Generally less restricted by a budget
Splurge & Save (SS), 13% HHs Behave differently in different parts of the store;
for example, a household might “splurge” in Produce and “save” in Soft Drinks
Households look “Price Sensitive” on average
Most Price Sensitive
Least Price Sensitive
The Brand B creative appealed to two polar groups in terms of price sensitivity, reflecting the message of great quality at a big discount over comparable wines when purchased in volume
1.5980328831
2.1076762901
Sales Lift
Note: Data is only shown where results are statistically significant (>85% significance)
Note: Based on 41k HHs in analysis population exposed to ads
TRA Confidential | 41
Both campaigns were able to drive significant sales uplifts for their respective brands This sets a solid benchmark from which to measure performance of
the 2013 campaigns
The results add weight to the decision to base the 2013 buy on brand and competitor purchaser targets TV is able to bring in new customers to both the brand and category,
however existing brand and competitor purchasers are the strongest group from which to build targeting
This is the third study that proves TV brings in new customers from "outside a brand's immediate competitive waters"
The creative for each campaign appeared to resonate with the intended target groups The challenge going forward is to reach these targets efficiently and
effectively
Key Findings: Targeting works
TRA Confidential | 42
TRA Confidential Copyright 2012 TiVo Research and Analytics, Inc. 42
TRA Confidential
Q&A|dunnhumby | TRA
TRA Confidential | 43
Appendix
A. Measurement MethodologyB. Additional Campaign Results
TRA Confidential | 44
A. Introducing TRA: TRA Matches TV Tuning, CPG Purchase Data, Rx Prescriptions and Auto Registrations
TRA directly matches purchases and the TV tuning of the exact same household (HH) with huge samples. Auto: TRA matches 115 Million HH automotive
registrations to HH TV tuning via 85% Cable/15% TiVo set-top-boxes (4.2MM total)
Household Demographics: Via Experian by HH (115MM)
CPG: TRA matches supermarket purchase by HH (50MM) to HH TV tuning via set-top-box data
Pharma: TRA matches IMS 70 Million HH Rx prescriptions filled to HH TV tuning
CRM: TRA matches tuning data with proprietary purchaser databases from advertisers
TRA Confidential | 45
C. Measurement Methodology
Time periods are dynamically chosen based on first and last exposure to the campaign as well as the number of weeks post final exposure Pre period: 52 weeks prior to the start of the campaign Campaign period: Weeks the campaign was executed Post period: 4 weeks post the campaign
Nov 12 Dec 16
= Exposure
Final Post period=Campaign Period + Post Period
Jan 13
TRA Confidential | 46
Food Brand TV Exposure FrequencyMost impressions occur in 4-20 range
# HH # TV Impressions % HH % TV Impressions
Low (1-3 imps) 142 K 263 K 37% 8%
Medium (4-20 imps) 204 K 1,796 K 54% 57%
High (>20 imps) 34 K 1,105 K 9% 35%
Low High
% o
f H
ou
seh
old
s % o
f TV
Im
pre
ssio
ns
1 3 5 7 9 11 13 15 17 19 21 23 25 27 29 31 33 35 37 3941+
0%
2%
4%
6%
8%
10%
12%
14%
16%
0%
2%
4%
6%
8%
10%
12%
14%
16%
HHs TV Impressions
TRA Confidential | 47
Food Brand Digital Exposure FrequencyMost impressions occur in 5-50 range
# HH # Digital Impressions
% HH % Digital Impressions
Low (1-4 imps) 50 K 110 K 34% 5%
Medium (5-50 imps) 85 K 1,427 K 59% 60%
High (>50 imps) 10 K 857 K 7% 36%
Low High
% o
f H
ou
seh
old
s%
of D
igita
l im
pre
ssio
ns
1 3 5 7 91
11
31
51
71
92
12
32
52
72
93
13
33
53
73
94
14
34
54
74
95
15
35
55
75
96
16
36
56
76
97
1+
0%
2%
4%
6%
8%
10%
12%
14%
0%
5%
10%
15%
20%
25%
30%
HHs Digital Impressions
TRA Confidential | 48
Brand sales of exposed HHs and their matched control / unexposed HHs match closely in the pre-period, for all exposure segments
Sales in 4 week periods, Analysis Population
$0
$20,000
$40,000
$60,000
$80,000
$100,000
$120,000
Nov-11 Dec-11 Jan-12 Feb-12 Mar-12 Apr-12 May-12 Jun-12 Jul-12 Aug-12 Sep-12 Oct-12 Nov-12 Dec-12
TV Only
Both
Digital Only
During and after campaign
Pre-period
TRA Confidential | 49
TV + Digital Exposure Frequency – 72% of homes reached in three quadrants (Medium TV/Medium Digital)
Digital Exposures
TV Exposur
es
Low Medium High
Low
11 K HHs (12%)
3% TV imps2% Dig imps
20 K HHs (22%)
5% TV imps23% Dig imps
2 K HHs (3%)1% TV imps
14% Dig imps
Medium
17 K HHs (19%)
20% TV imps2% Dig imps
28 K HHs (31%)
33% TV imps31% Dig imps
3 K HHs (4%)4% TV imps
19% Dig imps
High3 K HHs (3%)13% TV imps0% Dig imps
5 K HHs (5%)20% TV imps5% Dig imps
1 K HHs (1%)2% TV imps3% Dig imps
TRA Confidential | 50
Convenience at Home - 37k HHs: motivated by foods that can be produced at a moment’s notice and not spoil. Their need for convenience foods can be driven by various factors, like being paid only once a month, hence having fewer large shopping trips
Watching the Waistline - 40k HHs: choose their products based on their fat/calorie content, with the main motivator being weight loss or maintaining a healthy weight. They look for the best quality when making their grocery purchases, focusing on diet/organic foods, fresh fruits and vegetables
Finest - 101k HHs: quality food is central to the “Finest” segment. They do not tend to buy pre-packaged foods’ instead they will spend their money on fresh, quality foods. They shop in the Gourmet, Home Cooking, Organic and Vegetarian sections
Grab & Go Shoppers - 26k HHs: motivated by the speed at which they can get in and out of the grocery store. They make more trips than the avg. HH and spend less per trip. They also tend to buy items in smaller packages.
Shoppers on a Budget - 32k HHs: governed by one factor – price. They are careful not to impulse buy and use shopping lists to save money
Family Focused - 60k HHs: little time to spend shopping. They tend to buy a diverse set of products, as they do not have the time to ‘cherry pick’ offers across stores. They buy in Healthy Snack, Sport, Kid and Baby sections
Traditional Homes - 113k HHs: the driving force is the ability to prepare good quality home cooked meals. A typical meal consists of meat and vegetables. They opt for fresh seafood and meat rather than pre-packaged.
Dunnhumby Shopper SegmentsHH’s in Exposed To The Campaign