trade book review for prca 3030
TRANSCRIPT
Word of Mouth MarketingHow Smart Companies Get People Talking
By: Andy Sernovitz
Slidecast by: Damara Simmons-McFerren
About the Author:Andy Sernovitz
Northwestern word of mouth
marketing professor
CEO- GasPedal
Keynote Speaker
Businessman
18-year veteran of interactive
marketing
What did word of mouth
marketing teach me?
•What is word of mouth marketing?
•Wherever you go, whatever industry you’re in, cause a conversation
•Rules of word of mouth marketing
•Honesty is the best policy
What surprised
me?
•UR the UE
•There are many different types of “talkers”
Survey Says…
Yes!
Contact Me!
Damara Simmons-McFerren
Follow me on Twitter:
@DamaraSimmons
Check out my Blog:
www.wordpress.com/damarasi
mmons