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CARM CBSA Assessment and

Revenue Management

Trade Chain Partner Working Group (TCP WG) Monthly Call

September 5, 2018


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Agenda

Topic Timing Speaker

Introduction 4:00-4:05pm Lisa Anawati

Action Items Log 4:05-4:15pm Kevin Horseman

Question & Answer Document 4:15-4:20pm Kevin Horseman

Summary of Consultation and Deep-Dive Session Output

4:20-4:35pm Daniel Melkin

Survey Results from August Consultation and Deep Dive Sessions

4:35-4:50pm Kevin Horseman

Roundtable 4:50-5:25pm TCP WG

Conclusion 5:25-5:30pm Lisa Anawati

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Action Items Log


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Action Item Log

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• The table below outlines the key actions that have recently been completed, along with upcoming actions to be completed.

ACTION OWNER TIMING PROGRESS COMMENTSProvide a comprehensive list of programs available for the TCP WG Leads to review in advance of the deep-dive sessions.

CBSA 8/1/2018 In Progress

Send email to remind TCP WG members to consent to having their contact information displayed on the CBSA website.

CBSA 8/3/2018 In ProgressAn email was sent to ask for consent on August 7th.

Inform TCP Leads on the parameters around who they can allow on to GCcollab.

CBSA 8/22/2018 Completed

Set up demo with Dina and Tracy to see how their current bond portal operates.

CBSA 8/29/2018 Completed Demo held on September 4th.

Send the LVS presentation (shown during the C/C/FF/W deep-dive session) to the CARM team.

TCP WG 9/5/2018 Completed

Confirm what the ‘Request for in land release and authorization to move’ means, since it is not a requirement today.


Confirm processes and authorities regarding the issuance of BN9 to non-resident importers.

CBSA 9/5/2018 CompletedCRA provided CARM with an answer to this question.

Consult with other Carrier working group members to find statistics on how many casual importers do self-accounting.

TCP WG 9/26/2018 Not Started

Check with declaration filers to see if the potential extra data elements being asked at time of release (i.e. the accounting data or current B3 data) will cause an increase of shipments being stopped, due to their internal system performance issues.


Provide the CBSA with statistics regarding percentages of transactions that contain all data elements at time of release.


Provide statistics on how many transactions currently require corrections between the initial filing and the final B3, as well as what specifically changed.



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Action Item Log (cont.)

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ACTION OWNER TIMING PROGRESS COMMENTSSend regular and peak volume data, specific to LVS program, to Richard Lavoie.


Organize a Low Value Shipment (LVS) ad-hoc session. CBSA 9/26/2018 Not StartedCARM to conduct internal sessions on LVS before holding this ad-hoc session.

CARM Innovation team is exploring creation of an early mock-up/pilot of a bond portal.


Explore the possibility of making mass-editing only available through the portal.

CBSA 9/26/2018 Not Started

Find out how many people are currently using the eManifest portal. CBSA 9/26/2018 In Progress

Organize discussion with gas sub-working group companies on Continuous Transmission Commodities (CTC).

CBSA 9/26/2018 In ProgressCARM to conduct internal sessions on CTC before having this discussion.

Reach out to clients to see why they don't currently pay electronically. TCP WG 9/26/2018 Not Started

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Question & Answer Document


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CARM TCP Question & Answer Document

• The CARM TCP WG Q&A document will be updated regularly on GCcollab.

• Questions raised by the TCP WG will be provided in this document, with answers from CARM.

• Q&As from this document will be potentially included as Frequently Asked Questions for the broader TCP community, based on input from the TCP WG.

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Summary of Consultation and Deep-Dive Session Output


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Key Takeaways from August 1st/2nd Deep-Dive Sessions

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There were no major areas of misalignment between the sub-working groups, and deep-dive discussions were generally representative of what was said during the Consultation Sessions. The key themes from the deep-dive output documents were as follows:

Implications of accounting date = release date need to be fully understood and clarified by the project.

CARM Portal needs to facilitate interaction with non-resident importers, and importers with multiple BN numbers.

LVS and e-Commerce remain prominent challenges that CARM needs to keep in mind.

Management of permissions and authority in the portal will be critical to CARM’s success.

Notification capabilities will be key to ensuring TCPs have the required visibility around account activity.

Real-time monitoring of security bonds will be beneficial, but the Agency’s position on liability needs to be established.


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Potential billing process raised concerns on how corrections made towards the end of billing cycle, audit assessments, and recourse results would be reconciled and handled in CARM.

Highlights from August Consultation & August 23rd

Deep-Dives

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Potential offsetting process raised concern around how to reconcile debit/credits with multiple third parties. TCPs would like to be able to pick offsetting options, if they are in good standing with the CBSA.

There was a clear indication that TCPs want liability to be at the importer level.

Moving away from cash and cheque payments was generally well received, as long as the transition to electronic-only is gradual and carefully monitored.

Notifications and sufficient visibility will be required to properly inform TCPs of relevant changes to their transactions, and enable accurate reconciliation of their records.

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Survey Results from August Consultation & Deep Dives


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Mentimeter Results from August Consultation

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Mentimeter Results from August 23rd Deep-Dives

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3.96

4.06

3.425

3 3.2 3.4 3.6 3.8 4 4.2

Session objectives were met/Lesobjectifs de la session ont été atteints

The deep-dive session materials werewell organized/Les matériaux de

consultation étaient bien organisés

Duration of the session wasadequate/La durée de la session était

adéquate

Session Feedback The session used relevant examples to describe the future state design

Strongly Agree / Très en accord Agree / En accord

Disagree / En désacord

This session helped you better understand how CARM will affect your line of business

Strongly Agree / Très en accord Agree / En accord

Disagree / En désacord

Really felt session was rushed and too short

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Roundtable

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Conclusion


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Upcoming Activities

DATE ACTIVITY OWNER

September 19 Consultation Session CARM Project

September (TBD) Deep Dive Sessions TCP Leads

October 3 Monthly Call CARM Project

October 17 Consultation Session CARM Project

October (TBD) Deep Dive Sessions TCP Leads

November 7 Monthly Call CARM Project


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What you should do

Participating in the next consultation session

Action – Book your travel arrangements and participate in the next consultation session, which will be held on September 19th in

Ottawa.

Publishing TCP Contact Information on the CBSA Website

Action – If you accept having your name displayed as a member of the working group on the CBSA website, let us know by emailing

the CARM Governance Mailbox.

Provide CARM with SWG Deep Dive Session Output Documents*

Action – Provide CARM with your output documents from the August 23rd Deep Dive Sessions by September 6th.

Preparing for next Deep-Dive session*

Action – Prepare your next TCP Sub-Working Group Deep-Dive session (Dates TBD). Connect with the CBSA if you require any logistical

support.

Immediate Actions

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Change Management is not a spectator sport. Leaders are the center of successful change.

*for TCP Leads only

mailto:[email protected]


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Thank You

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Appendix A – TCP Working Group Representative List

Full Name TCP Type Email Title Location

Janice McBride (Lead) Brokers [email protected] Vice President Ottawa (HQ)

Candace Sider Brokers [email protected] President, Regulatory Affairs North America

Toronto (GTA)

Melanie Bedard Brokers [email protected], Canada Customs Operations

Montreal (QC)

Renate Jalbert Carr/Cour/FF/WH [email protected] Chair Mississauga (GTA)

Susan Foster (Lead) Carr/Cour/FF/WH [email protected] Manager Mississauga (GTA)

Lak Shoan Carr/Cour/FF/WH [email protected], Policy and Industry Awareness Programs

Toronto (GTA)

Michael Tamilia Carr/Cour/FF/WH [email protected] Manager, Customs and Transborder Ops (CN)

Winnipeg (PRA)

Ruth Snowden Carr/Cour/FF/WH [email protected] Executive Director Toronto (GTA)

Tara Forristal Carr/Cour/FF/WH [email protected] General Manager London (SOR)

James (Jim) Sutton (Lead) Importers [email protected] Vice President, Advocacy Toronto (GTA)

Corinne Pohlmann Importers [email protected] Senior Policy Analyst Ottawa (HQ)

Debbie Price Importers [email protected] Manager, Trade Compliance

Mississauga (GTA)

Karin Muller Importers [email protected] Board of DirectorsBrampton (GTA)

Emil Fiorantis Service Provider [email protected] Vice President, Operations Toronto (GTA)

Oryst Dydynsky Service Provider [email protected] Vice President Ottawa (HQ)

Ray Fischer Service Provider [email protected] Manager, Global Trade Management

Toronto (GTA)

Vikram Patil Service Provider [email protected] Senior Product Manager Toronto (GTA)

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