Trailhead: The free, fun way to learn Salesforce

@cloudysan

Sandeep BhanotProduct Owner, Trailhead

@TheChrisDuarte

Chris DuarteManaging Editor, Trailhead

What we’ll talk about today

❖ What is Trailhead & why we built it

❖ How Trailhead works & who it’s for

❖ Trailhead demonstration

❖ Common questions

What is ?

Trailhead is a

fun, interactive, guided & FREEway for

Admins and Developers to learn Salesforce

https://developer.salesforce.com/trailhead

The thing is, learning has changed

on a

fun

bun

FREESLIDERS!▪Lynda

▪Udacity▪Khan Academy▪Code.org▪Codeacademy▪Treehouse▪And…Trailhead!

One of our core values is FUN

Discover Trailhead

Let us guide you

…or blaze your own trail

Projects vs. ModulesProject:

Lightning Process BuilderModule:

Process Automation

“Do”Step-by-step instructions

Ideal for teaching a workshop

“Learn”Explains the how & why

Hands-on challenge YOU have to solve

NEW

Demonstration

Show us your badges

❖Show the world your progress on Trailhead❖Share your badges on Twitter! #trailhead

What people have been saying about TrailheadOver 50 blog posts from customers, plus:

Read more comments: http://bit.ly/19SZa1G

Common Questions

Question: I know I’m doing the challenge right, but it’s failing

Answer: There’s an evil wizard hiding in your org. Either that or it’s probably some configuration or customization in your Developer Edition that’s interfering

The best way to test this is to simply create a new DE org and redo the challenge. Either that or evict the wizard.

Best Practice Tip Get two DE orgs – one for playing and experimenting, and another just for Trailhead challenges.

Common Questions

Question: I lost all my badges and points

Answer: The badge monster ate them. Either that, or check that you’re logging in at (1) with the same username. You might have accidentally logged in with a different username.Best Practice Tip Logout when you’re done each day.

Common Questions

Question: Is this integrated with the Success Community? I want to show my badges there.

Answer: We want you to show your badges everywhere. It’s not integrated yet, but in the meantime, you can socially share your badges.

Be sure you’ve enabled “Show Trailhead on my Public Profile.” Go to [your name] | Edit | Settings and check this box. Click Save.

Common QuestionsQuestion: It says my username is taken

Answer: When your username is Taken, call Liam Neeson. He has a particular set of skills to help you solve this issue.

Alternatively, pick a unique username. Usernames need to be unique across ALL orgs in Salesforce, even your production org(s).

Your username doesn’t have to be a real email address. It just has to look like one. Your email, on the other hand, has to be real, so you can get the activation email.

Gotta be a real email that you can access right away

Must be unique across all Salesforce & look like an email

Common Questions

Question: I’m having trouble getting logged in to do challenges

Answer: I don’t have a joke about this.

Make sure you’re logging in at (2) with a Developer Edition org. You can’t do the hands-on challenges with a production or sandbox org.

Thank You and

Happy Trails!