training and development
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basics of training and developmentTRANSCRIPT
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TRAINING AND DEVELOPMENTNAYANA N P 3RD SEMESTER M.TECH HRDNITTTR CHENNAI
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DEFINITION- TRAINING
•Systematic modification of behavior through learning, which occurs as a result of education, instruction and development and planned experience
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DESIGNING TRAINING
EVALUATING TRAINING
FEED
BACK
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DEFINITIONS
•“Training is the set of activities that provides the opportunity to acquire and improve job related skills.” – Schermerhorn, Hunt and Osborn
•“Training is the process of altering employee behavior and attitudes in a way that increases the probability of goal attainment. “– Irvin
•“Training is the process of acquiring the skills necessary to do the job.” – Robert . N. Lussier
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DEFINITIONS (continued.)
•“Training is one of the several responses that an organization can undertake to promoted learning . “–Reynolds
•“Training is a planned effort by a company to enable employees to learn job related competencies. “–Noe
•“Training and development is the process of developing expertise for the purpose of improving performance. “ – Swanson and Holton
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Objectives of Training
•Main objectives:: to help the
organization achieve its objectives by
adding value to its key assets-the
people it employs
▫Develop competencies
▫Help people grow within the organization
▫Reduce the learning time of employees
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3 components of training….
PLANNING
DESIGNING EVALUATION
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HEAD COUNT
•Focus•Benchmarks•Time span •Duration•measures
TRAINING
•skill•Behavioral•Short to medium•Continuous•Bottom line
DEVELOPMENT
•Process•readiness•Medium to long•Milestones•competencies
EDUCATION
•Concept•Capacity•Long•Fixed•professionalism
DIFFERENCE BETWEEN TRAINING,DEVELOPMENT AND EDUCATION
Dr. Leonard Nadler’s equation
TRAINING + EDUCATION = DEVELOPMENT
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TRAINING PARADIGMS
•Culture specific training language training
COGNITIVE
•Social skills training, coaching on prejudices and communication programs
EMOTIONAL
•Culture assimilator, social skills training, focuses on intercultural situations
BEHAVIOURAL
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TRAINING CATEGORIES
BROAD CATEGORY
ORAGISATION SPECIFIC
GENERAL
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TRAINING PROCESS
PLANNING
DESIGNING
EVALUATION OF TRAINING
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1.Planning training
•Establishing the sequence and relationship of
a series of operations prior to commencing
the work
• Is a strategy for employees to develop work
place expertise ,both general and specific
•Essential if both long term and short term
objectives are to be achieved at the right
time.
•7 Stepped Process
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PLANNING TRAINING
Setting strategic direction
Training needs assessment
Developing training strategy
Developing training strategies
Identifying training resources and earmarking
funds and staff
Developing training calendar
To : designing training
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1.Setting strategic direction :
STRATEGIC
PLAN
CURRENTCOMPETENC
E(PERFORMA
NCE)
DESIREDCOMPETENCYLEVEL
FUTURE PERFORMANCE
COMPETENCYGAPS
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2.Training Needs Assessment
•analyze whether training could enhance
goal achievement
•Training SWOT strengths, weaknesses,
opportunities, threats have to be carried
out
•Facilitate in efficient and effective goal
attainment of the organization and yield
•Must in an organisation to be updated
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•Training must have a purpose and that can be defined only if the learning need of the organization and the groups and individuals within it have been systematically identified and analyzed.
•TNA can be done identified at the individual and organizational level through the process of analysis
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Data for identification of training need
•Evaluation of personnel
•Analysis of work
•Analysis of skills
•Observation
•Changes in the organization or job
•Interviews between superiors and
subordinates
•Analysis of data
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Steps in TNA at organizational ,occupational and individual levels
1 •obtaining needs assessment through questionnaire, surveys, advisory groups, focus groups, Interviews
2 •Analyzing data for discrepancy
3 •Defining performance problems such as changing technologies
4 •Conducting research on performance solutions by locating agencies that are doing•Determining costs of training and non training solutions through the involvement of all affected employees
5 •Determining best approaches to resolving problems and issues
6 •Conducting a cost benefit analysis•Finding a business case for selected approach to project what financial benefit will result from the investment of money on training
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ORGANISATIONAL ANALYSIS
•OBJECTIVES•RESOURCES•ENVIRONMENT
INDIVIDUAL ANALYSIS
•EXPECTED PERFORMANCEREQUIREMENTS•ACTUAL PERFORMANCE
GAP ANALYSIS
Analyzing the gaps in
competence and skills and
action required to fill these
gaps
Training Needs
Identification
Training Needs Identification
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Most common methods of diagnosis of organizational training needs
•Evaluation of personnel
•Analysis of work
•Analysis of skills
•Observation
•Changes in the organization or job
•Interviews between superiors and sub
ordinates
•Analysis of data
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3. Developing training strategy
• Developing training strategy involves
▫Analyzing and identifying corporate and occupational needs
▫Developing proposals on how these needs should be
satisfied.
▫Preparing plans and budgets for training activities
▫ Identifying external training resources, selecting external
training providers ,specifying what is required from them
and ensuring that their delivery of training meets the
specification
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Training strategy
Training strategy C
Competency gaps
Training strategy A
Training strategy B
Cost benefit analysi
s
Training plan/ business case
Selected training strategy
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4.Developing training policies , plans and procedures
• Gives guidelines for
▫ Amount of training needed
▫ The amount of money that should be allocated
▫ Scope and aims of training schemes
▫ Allocation of responsibilities for training
• Purpose of training plan is to identify the work to be
carried in to achieve agreed objectives
• Establishes general requirements for work process of
identifying ,providing and tracking employee training
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