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Training and Knowledge Management Arne Larsson [email protected]

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Page 1: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

Slide title

36pt

Slide subtitle

20pt

Training and KnowledgeManagement

Arne Larsson

[email protected]

Page 2: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

This document contains proprietary information owned by Studsvik. All rights reserved.

• Introduction

• Studsvik organization

• Nuclear back-end needs with respect to knowledge management

• Studsvik Academy

• Typical training program

• Conclusion

Overview of the presentation

Page 3: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

This document contains proprietary information owned by Studsvik. All rights reserved.

Introduction

• Nuclear fuel and radioactive waste back-end issues are long term

• Often long periods from waste generation to final disposal

• Different scenario’s apply

• Nuclear new build

• Nuclear phase out

But the question is the same: How to attract the best engineers?

Page 4: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

A leading supplier of specialist radiological and nuclear services

4

Operating Nuclear facilities

Decommissioned Nuclear facilities

Research facilities

Minerals and Petrochemical Industry

• Nuclear licensed sites in Sweden and the UK

• Listed on NASDAQ OMX Stockholm

Sales SEK

1.0 billionEmployees

1,000Customers:

Global presencewith subsidiaries in

7 countries

1/2

2014-12-08 Corporate presentation

Page 5: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

This document contains proprietary information owned by Studsvik. All rights reserved.

Studsvik organisation

Up to 2013

2014 onwards

Offices inSweden, Germany, UK, US, France, Japan, Switzerland

Page 6: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

This document contains proprietary information owned by Studsvik. All rights reserved.

Fuel and Materials

Management

Decommissioning Services

Waste Management

NORM Management

2014-12-08 6

Studsvik – Our Services

Radiological Safety, Protection and Engineering

Page 7: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

Organization and management

7

President & CEO

Michael Mononen

BusinessDevelopment

Sam Usher

CFO

Pål Jarness

Consultancy ServicesStefan Berbner

Fuel and Materials TechnologyCamilla Hoflund

Waste TreatmentMats Fridolfsson

2014-12-08 Corporate presentation

Page 8: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

This document contains proprietary information owned by Studsvik. All rights reserved.

Davenport and Prusak defined it as follows in 1998:

• Knowledge is a fluid mix of framed experience, values, contextual information and expert insight that

• provides a framework for evaluating and incorporating new experiences and information.

• It originates and is applied in the minds of knowers.

• In organisations it often becomes embedded not only in documents and repositories but also in

• organisational routines, processes, practices and norms

What is knowledge?

Page 9: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

This document contains proprietary information owned by Studsvik. All rights reserved.

Knowledge – a result of interpretation and use of data

DATAHUMAN

INTERPRETATION

HUMAN USE KNOWLEDGE

INFORMATION

INFORMATION

Page 10: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

This document contains proprietary information owned by Studsvik. All rights reserved.

Two types of knowledge

Specific knowledgeKnowledge that can be written in words and numbers. + Easy to share- Difficult to protect

What we do not know we know Knowledge that is personal and difficult to express. Things people “just know”+ Difficult to share- The most valuable

Page 11: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

This document contains proprietary information owned by Studsvik. All rights reserved.

The cycle of knowledge management

Capture

OrganizeTransfer

Refine

Page 12: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

Studsvik AcademyVarious Training Approaches

Existing Internal Training

External Training /

Qualifications

New Training Requirements

New Approaches

for Consideration

Page 13: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

This document contains proprietary information owned by Studsvik. All rights reserved.

• Better use of available expertise – effective knowledge transfer and lateral development hence building more effective teams

• To develop an integrated and consistent approach to staff induction and development across the Company

• Ensuring all staff are afforded the maximum opportunity to succeed

• Work more collaboratively to offer tailor-made development plans for new and existing personnel to ensure

• People are placed in the most suitable role whereby the business can get the most benefit from their skill set, and hence add as much value as possible

• Help with recruitment and retention of industry experts

• Cost effective approach

• Ability to identify gaps and training needs

Studsvik Academy – Aims

Page 14: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

14

Page 15: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

This document contains proprietary information owned by Studsvik. All rights reserved.

Conclusions

Experience, competence

and understanding

Stakeholderinvolvement

Safe, effective and robust processes

Structure and logistics,

do things in the right order

What is the most valuable asset within the industry?

PEOPLE – PEOPLE – PEOPLE - PEOPLE

Focus areas for success:

Page 16: Training and Knowledge Management · Slide title 36pt Slide subtitle 20pt Training and Knowledge Management Arne Larsson arne.larsson@studsvik.se

In the nuclear business since 1947