training catalog 2017 · 2017-07-27 · gimi, imbok and the gimi logo are registered marks of...

Reinventing your Business Model.

Training Catalog [email protected]

©2017 WINNING Scientific Management 2

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WINNING SCIENTIFIC MANAGEMENTFocus on productivity and business predictability

We are a team with wide experience in the Portuguese and

international markets within consulting services and management

training areas. Our vision is that each client and each employee find

on Winning the path for its success. BECOME WINNERS TOGETHER.

Our mission is to work together with our clients as productivity and

predictability accelerators on their business, projects and operations.

WE MAKE YOUR OBJECTIVES MORE PREDICTABLE.

We guide ourselves by values of passion for what we do, putting

always the maximum of our know-how, expertize and commitment in

every challenge, giving always the chance of participation and

involvement in an environment of professionalism, respect and

equity. PASSION, PERFORMANCE, PREDICTABILITY,

PARTICIPATION, POSITIVE BELIEFS.

We deliver

results through

PASSION

We

improve your

PERFORMANCE

We create

PREDICTABILITY

We value your

PARTICIPATION

We do it with

POSITIVE

BELIEFS


REINVENTING YOUR BUSINESS MODELPermanent business reinventation is the only sustainable competitive advantage

Offering Target Segment Revenue Model

Value Chain Organization Cost Model

Value Proposition

Operating Model

The volatility of the economic and

social context generates continuous

and permanent disruptions in the

status-quo of business models and

constantly calls into question old

dogmas (“assumptions”), turning the

Darwin's principle in its pinnacle and

running, on a daily basis, the natural

selection of companies that no longer

depend on size and success but rather

depend on how fast and intelligent

they are to anticipate the future and,

thus, create systematically sustainable

competitive advantages.

Do you know how and why is your

organization’s CLIENT VALUE

decreasing?

Do you know how and why is your

organization’s CLIENT LIFE CYCLE

decreasing?

Do you know why are your clients

buying next door?

Change Before You Have To. Jack

Welch

BUSINESS MODEL


SCIENTIFIC MANAGEMENT METHODOLOGYSupported by regulations and procedures generally accepted as good practice.

While rule of thumb emphasizes mere expectation, scientific management denotes precision in determining any aspect of work. Frederick Winslow Taylor, 1880


SCIENTIFIC MANAGEMENTAssumptions are the biggest barrier towards the development of organizational intelligence

MATURITY IN THE MANAGEMENT DECISION MAKING :

Independent Estiamtions

Scientific Management

Excel Games

Irresponsable

Management

1

1.º Decision

2.º Justification

Faith and Expectations

Incompetent Management

3

Scientific Management:

History

Experimental

Interrogative

So… Impact

If… Cause

2

So… Impact

If… Cause

Assumptions

Newsworthy

Competitors

Management by Faith:

“Scientific management promises to replace rules of thumb with accurate measurements.”

Frederick Taylor

The need to grow rapidly,

increase the market share and

increase margin forces the

manager to make decisions

permanently, in order to reach

the organization’s goals and

succeed. Many organizations

can reach them quickly and

substantially, where others

spend enormous resources and

time to do a recursive process of

trial-and-error .

Intelligent Organization:

Intellectual Humility;

Quit Assumptions;

Aggressive Curiosity;

Customer-Centric.


SCIENTIFIC MANAGEMENTOur methodology, translated into training programs, is deeply recognized in the market in which we operate

753 TRAINING

PROGRAMS 8152 TRAINED EXECUTIVES

OUR TRAINING KPIs SINCE 2012

84 COMPANIES1ºBUSINESS CASE OFFICE EM PORTUGAL

MANAGEMENT CONSULTING

INNOVATION MANAGER

DATA SCIENCE

TRAINING HOURS

17957017

12174

20

12

20

14 20

164209

20

13

10109

20

15


TRAINING AREASWe respond to the main Organizations’ actual needs, through multiple competency domains

STRATEGY MANAGEMENT

To compete in an unpredictable and ever

more competitive environment, organizations

need to know how to implement solid

business strategies

To continuously innovate by creating new

and improved ways of generating value

and also being more competitive is no

longer “nice to have”.

The risk is to not innovate

INNOVATION MANAGEMENT

New projects and ideas have to be

evaluated, selecting then those that

generate the best return to the

Organization

CHANGE MANAGEMENT

BENEFITS MANAGEMENT

A possible journey in

the shoes of our

clients

To continuously analyze the business and

to understand its deficiencies are recurrent

practices of top companies

PROJECT MANAGMENT

The activity of transforming ideas into

projects should be guaranteed by

standardized methodologies with certified

professionals

BUSINESS ANALYSIS

The Organizations’ strategy has to be

accompanied by a force of employees

with matching skills


WINNING INSIGHTS

Henry Ford(FORD)

Derek Bok(exHARVARD INSTITUTE)

Richard

Branson(VIRGIN)

Benjamin

Franklin(Founding Father of the

USA)

“TRAIN people well enough

so they can leave, treat

them well enough so they

don't want to.”

“If you think training is

expensive, try

ignorance.”

“The only thing worse

than training good

employees and losing

them is NOT

training your employees

and keeping them.”

“An investment in

knowledge always pays

the best interest.”


STRATEGY MANAGEMENT


STRATEGIC MANAGEMENT COMPETENCY CENTER

>= 5 years of

experience and +

60 hours of training

“Advanced”

>= 3 years of

experience and +


“Entry”

Until 3 years of

experience

EXPERT LEVEL

ADVANCED

LEVEL

ENTRY LEVELBUSINESS PLAN FOUNDATION

BALANCED SCORECARD

FOUNDATION

CORPORATE STRATEGY AND GOVERNANCE

MANAGEMENT AUDIT

PRINCIPLES


BPF: BUSINESS PLAN FOUNDATIONEntry Level

Reference: BPF

Duration: 40 hours

Standard: International references

Category: Entry Level

– Understand the Investment Process in Business Projects

– Know the Accurate Industry assessment and Competitors General Framework

– Know how to Analyze the Competences and Competitive Advantages

– Know how to Define a Marketing Strategy and the Main Characteristics of the product or service

– Know how to Establish a Corporative Model of Business Supporting

– Develop the Business Plan and Implementation

Objectives

– Top management

– Entrepreneurs

– Middle Managers

Recipients

- Course handouts

- Exercises

- Financial Times: Writing a Business Plan (optional)

- The Future of Management (optional)

Materials

- Introduction

- Investment’s initiative

- External analysis

- Market Analysis

- Industry Analysis

- Competitors Analysis

- Demand Analysis

- Internal Analysis

- Value Chain

- Business Architecture

- Competences Analysis

- Operational Risk Analysis

- Solution Proposal

- SWOT Analysis

- Competitive Advantages

- Strategy Definition

- Product-Mix Definition

- Marketing-Mix Definition

- Corporative Model

- Governance Model

- Processes and procedures

- Responsibility Matrix

- Key Performance Indicators

- Installed Capacity

- Location and Engineering

- Business Plan

- Exploration Plan

- Investment Plan

- Risk and Sensitivity Analysis

- Financing Models

- Implementation Plan

- Revisions and Conclusions

Agenda


MAP: MANAGEMENT AUDIT PRINCIPLESAdvanced Level

Reference: MAP

Duration: 24 hours

Standard: NA

Category: Advanced Level

– Acknowledge and comprehend the management mission in the organizational context

– Know how to audit the main management good practices

– Know how to audit objectives and verify their execution

– Know how to audit processes, activities and routines

– Know how to audit risks, responsibilities and decision-making

– Know how to audit projects management from the investment decision to closure

Objectives

– Directors and Area Responsible

– Management Auditors

– Business Analysts

– Directors and Project Managers

– Planning and Controlling Members

– Management Control Members

Recipients

- Course Handouts

- Exercises


Materials

- Introduction

- What is Management

- What is Auditing

- Management Principles

- Work Specialization

- Efficiency, Effectiveness and Continuous Improvement

- Management by Objectives

- Vision, Mission and Values

- Organizational Models

- Management by Processes and Operations

- Main Functional Areas

- Processes Definition

- Responsibility Definition

- Control Indicators

- Decision-Making

- Operational Risk

Management by Projects

- Investments Analysis

- Scope Definition

- Costs and Deadlines Estimations

- Project Plan

- Execution Control

- Lessons Learned

- Practical Cases and Exercises

Agenda


BSF: BALANCED SCORECARD FOUNDATIONAdvanced Level

Reference: Balanced Scorecard Foundation

Duration: 14 hours

Standard: Kaplan & Norton


– Know Balanced Scorecard foundations

– Know how to translate strategic objectives to the model

– Know how to use and implement the Balanced Score Card to adopt an objectives management culture

– Know how to adopt a model to align organizational units

– Know how to implement an action plan in order to operationalize the model

– Understand the principles of change management to organizational success

Objectives

– Top and Middle Management

– Quality Area, Finance, Management Control and Planning Managers and Technicians

Recipients

- Course handouts

- Exercises

- The Balanced Scorecard: Translating Strategy into Action (optional)

Materials

- Introduction

- Organizational Context

- Organization and Wealth Creation

- XXI century models

- Tableau de Bord

- Performance pyramid

- Balanced Scorecard

- Financial perspective

- Clients perspective

- Process perspective

- Learning and growth perspective

- Measures and performance drivers

- Cause-effect relationship in the quadrants

- Strategic Integration

- Model Implementation

- Stakeholders

- Action Plan

- Implementation Team

- Tailoring of the Model

- Communication, Action, Reporting and Feedback

- Internal communication

- External communication

- Translate the strategy in action and indicators

- Continuous measure

- Final measure

Agenda


CSG: CORPORATE STRATEGY & GOVERNANCEExpert Level

Reference: CSG

Duration: 40 hours

Standard: International References

Category: Expert Level

– Understand the business strategic process in business context

– Know how to formulate the vision, mission and corporative values

– Know how to analyze accurately the specific and general environment of an industry

– Know how to assess corporative skills and competencies

– Know how to define, implement and control a strategic plan of sustainable competition

– Know how to establish the corporative governance principles and organizational culture

– Know the alternative models of globalization of companies

Objectives

– Members of the Board and Top Managers

– Entrepreneurs and Business Men

– Middle Managers

Recipients

- Course Handouts

- Exercises

- Corporate Strategy Analysis (optional)


Materials

- Corporate Strategy

- Strategy formulation


- Environmental Analysis

- Organizational Analysis

- Strategy Definition

- Strategy Implementation

- Objectives, Tactics and Action Plan

- Budget Formulation

- Portfolios, Programs and Projects

- Strategic Control

- Control Models

- Balanced Scorecard

- Corporative Governance

- Management by Processes

- Alternative Governance Models

- Organizational Culture

- Culture, Ethics and Social Responsibility

- Leadership

- Innovation and Continuous Regeneration

- High Performance Competencies

- Firms’ Globalization

- Global Strategy Conception

- Global Firm Definition

Agenda


SMF: STRATEGIC MANAGEMENT FOUNDATIONEntry Level

- Introduction

- Overview

- Industry & Professional

Business Acumen

- Model Framework

- ASP Certification Program

- Domain 1: Lead

- Theories and Models- Personality Based

- Power and Influence Based

- Tools- Psychometric Assessment

- Leadership Facilitation

- Perpetual Leadership

- Assessing the Situation

- Organizing Strategic

Management Initiatives

- Business Acumen

- Domain Exercises

- Domain 2: Think

- Theories and Models- Positioning Based

- Resource Based View

- Tools- Business Modeling

- Enviromental Scanning

- Thinking Facilitation

- Metacognitation

- Internal Assessment

- Business Acumen

- Domain Exercises

- Domain 3: Plan

- Theories and Models

- Tools- Project Planning Tools

- Management Visualization

Tools

- Key Organizational Drivers of

Success

- Operational Planning

- Business Acumen

- Domain Exercises

- Domain 4: Act


- Tools- Change Management

- Productivy Management

- Quality Management

- Performance Culture and

Strategy Execution

- Alignment and Accountability

- Performance Analysis and

Management

- Strategy Execution Evaluation

- Business Acumen

- Domain Exercises

- ASP Framework Summary

Reference: SMF

Duration: 40 hours

Standard: ASPBOK® 2.0 Guide


– Understand the Strategic Management science and its importance for organizational success

– Provide an objective criteria for organizations to assess the skills of candidates for staff or consultant positions requiring Strategic Management expertise

– Know the main good practices of Strategic Management

– Know how to use in practice the main techniques of Strategic Management

Objectives

– CEO’S

– Board Directors

– Senior Management Team

– Strategic Management Professionals

– Functional Managers

Recipients

– Course Handouts

– Exercises

– ASPBOK ® 2.0 Guide (optional)

Materials

Agenda


SMC: STRATEGIC MANAGEMENT CERTIFICATIONAdvanced Level

Reference: SMC

Duration: 40 hours

Standard: ASPBOK® 2.0 Guide


– Understand the Strategic Management science and its importance for organizational success

– Know the main good practices of Strategic Planning

– Get a deep and integrated understanding about ASPBOK® Guide framework

– Know and understand the ASP’s model of certification

– Enable and develop a deep and consistent preparation for the certification

Objectives

– CEO’S

– Board Directors

– Senior Management Team

– Strategic Management Professionals


Recipients

– Course Handouts

– Exercises

– ASPBOK ® 2.0 Guide (optional)

Materials

- Introduction

- Overview

- Industry & Professional

Business Acumen

- Model Framework

- ASP Certification Program

- Domain 1: Lead

- Theories and Models- Personality Based

- Power and Influence Based

- Tools- Psychometric Assessment

- Leadership Facilitation

- Perpetual Leadership

- Assessing the Situation

- Organizing Strategic

Management Initiatives

- Business Acumen

- Exam Questions - Simulation

- Domain 2: Think

- Theories and Models- Positioning Based

- Resource Based View

- Tools- Business Modeling

- Enviromental Scanning

- Thinking Facilitation

- Metacognition

- Internal Assessment

- Business Acumen


- Domain 3: Plan


- Tools- Project Planning Tools

- Management Visualization

Tools

- Key Organizational Drivers of

Success

- Operational Planning

- Business Acumen


- Domain 4: Act


- Tools- Change Management

- Productivy Management


- Performance Culture and

Strategy Execution

- Alignment and Accountability

- Performance Analysis and

Management

- Strategy Execution Evaluation

- Business Acumen


- Certification Exam Simulation

Agenda


INNOVATION MANAGEMENT COMPETENCY CENTER

>= 5 years of

experience and +


“Advanced”

>= 3 years of

experience and +


“Entry”

Until 3 years of

experience

EXPERT LEVEL

ADVANCED

LEVEL

ENTRY LEVEL

CERTIFIED INNOVATION

MANAGER (Level1)


SYSTEMS & OPERATIONAL

MODELS

INNOVATION MANAGEMENT FOUNDATION

CUSTOMER EXPERIENCE AND

OPEN INNOVATION

HOW TO DESIGN AND FACILITATE

CREATIVITY WORKSHOPS?

GAMIFICATION

CREATIVE PROBLEM SOLVING

INNOVATION CAPACITY

INNOVATION STRATEGY

INNOVATION DISCIPLINE

DESIGN THINKING

BUSINNES MODEL

INNOVATION


CERTIFIED INNOVATION MANAGER (LEVEL 1)Entry Level

Reference: Certified Innovation Manager

Duration:16 hours

Standard: N/A


– Understand innovation guidelines

behind na internationall reference

(IMBOK)

– Know how to map an innovation

strategy, aligned with company’s

business objectives

– Understant the fundamental

characteristics of an certified

methodology to promote a

company’s continuos innovation

mindset

– Develop the knowledge acquired

with practical exercises

Objetives– Innovation Managers

– Managers and team members

or other innovation initiative

project teams

– Managers and team members

under Business Development,

Strategy or R&D

– Consultants and other

specialists

Destinatários

- Course Handouts

- Exercises

- IMBOK® Guide

Materiais

Agenda- Introduction

- The Innovation Management Body of

Knowledge” and its main objectives

- The Global Innovation Management

Institute (GIMI) and its mission

- Knowledge Concepts:

- What innovation in Business is and

why the process of disruptive

innovation

- Desmystifing the concept of

Innovation

- Introduction to innovation

techniques

- Introduction to the disruptive

innovation process:

- Innovation Intend

- Opportunity Insights

- Fields of Play

- Business Concepts

- Business Cases

- Techniques and exercises to

create disruptive innovation

- Define the case for change

- Measure the growth gap

- Set the innovation portfolio

- Analyse future scenarios

and tendencies

- Analyse the value chain

- Analyse external

environment

- Build the Business

Opportunity Map (BOM)

- Identify and prioritize fields

of play

- Identify and prioritize

business concepts

- Identify and prioritize

business cases


INNOVATION MANAGEMENT FOUNDATIONEntry Level

Reference: Innovation Management Foundation

Duration: 24 hours

Standard: N/A


– Understand the importance of

innovation management within

the current market context

– Clearly understand that

innovation has two sides:

creativity and discipline

– Know how to map an innovation

strategy, aligned with the

company’s business objectives

– Know the fundamental aspects of

a corporate innovation model

– Know how to use business model

analysis tools, innovation

management and creativity tools

Objectives

– Professionals that aims to

coordinate or support the

implementation of innovation

systems and/or innovation

projects

Recipients

- Course Handouts

- Exercises

Materials

- Introduction

- Change Management

- Innovation and Development

- Product life cycle

- Innovation sides: creativity and discipline

- Analysis of the Competitive Environment

- Where good ideas come from: the importance of knowledge

management and competitive intelligence

- Strategic intelligence management

- Why and how to define an Innovation Strategy?

- Operational Models and Innovation Management Systems

- Innovation Management Body of Knowledge (IMBOK)

- NP 4457:2007

- ISO/ TC 279

- Business model Analysis: Business Model Innovation and Value

Proposition Design

- Innovation Management and Creativity tools and techniques

- Exercises and Case Studies

- Good practices and common mistakes

Agenda


BUSINESS MODEL INNOVATIONAdvanced Level

Reference: Business Model Innovation

Duration: 16 hours




innovation management within

the current market context

– Prepare the participants to the

current needs and market

demands

– Know the main stages when

establishing a successful value

proposition

– Know the fundamental aspects

and how to design an

Innovative Business Model

Objectives

– Directors and areas Responsible

– Middle Managers

– Operational Managers

– Project Managers

Recipients

- Course Handouts

- Exercises

Materials

- Introduction

- The importance of innovation management within the current market

context

- Value Proposition: how to create and deliver value?

- How to identify my clients’ specific needs?

- Why do my clients prefer me rather than competition?

- How can I have a different approach in the market?

- The Business Model Canvas:

- The nine building blocks of a business model

- How to create an innovative business model?

- How many types of business models are there?

- The Model in Action – practical exercises

Agenda


CREATIVE PROBLEM SOLVINGEntry Level

Reference: Creative Problem Solving

Duration: 16 hours

Standard: N/A


– Learn the process for creative

problem solving

– Learn how to use a set of tools

that will allow you to improve

your and your team’s creativity

within the organization

– Know the 7 change levels

– Know multiple tools through

exercises that show their utility:

how they work and the best

situations to apply them

Objectives

– Directors

– Middle Managers

– Project Managers and Directors

– Planning and controlling members

– Human Resources Managers

Recipients

- Course Handouts

- Exercises

Materials

- Introduction

- The Nature of Creativity: Person, Process, Product and Environment

- The 7 levels of change

- Divergence and Convergence activities of the creative problem solving

process

- Creativity tools and techniques: how they work and the best situations

to apply them

- Tools demo and practical exercises:

- The six thinking hats

- Disney Brainstorming Method: Dreamer, Realist e Spoiler

- SCAMPER

- Mind maps

- Synetic

- Heron Model

- Morgan Matrix

- Zwiky Box

Agenda


DESIGN THINKINGEntry Level

Reference: Design Thinking

Duration: 16 hours



– Know how to identify the Design

Thinking fundamentals essentials


Design Thinking in the

organizational innovation process

– Apply the Design Thinking

methodology in simulation

exercises (individual), as well as in

the elaboration of a real project (in

group)

Objectives

– Directors and Middle Managers

– Product DevelopmentManagers


Recipients

- Course Handouts

- Exercises

Materials

- Introduction

- Design Thinking: concept and methodology

- Design Thinking process:

- Understand

- Observe

- Define

- Ideate

- Prototype

- Test

- Value Proposition Design (VPD)

- Simulation exercises and final project

Agenda


CUSTOMER EXPERIENCE AND OPEN INNOVATIONAdvanced Level

Reference: Customer Experience andOpen Innovation

Duration: 24 hours



− Develop strategies to reduce bureaucratic processes and create an ambidextrous culture to support innovation

− Apply Open Innovation, observe and understand the needs of customers, develop fast experiments and prototypes with users, and develop prediction markets

− Gain cutting-edge insights on the sources of customer satisfaction and brand personality

− Learn how to design a step by step Cx Program

− Learn how to create effective customer management

Objectives

– Marketing Directors

– Marketing and Sales Managers

– Business Development Managers



- Course Handouts

- Exercises

Materials

- Introduction

- What is Customer Experience & Customer Experience Management

(CEM)?

- Key Strategic Questions to Build a Great Customer Experience

- Foundation: The Emotional & Subconscious Experience

- Becoming Customer Centric

- Journey Mapping, Employee Engagement & Multi Channel Strategy

- Setting the Overall Strategy & Designing a CEM Program

- How to run a Customer Experience Program

- Applying Open Innovation Processes

- Applying Design Thinking methods

- Designing the Service Blueprint and Value Proposition

- Designing the Experience step-by.step

- How to Create Effective Customer Measurement

- Defining and applying the right metrics

- Mapping key information

- Building the correct measurement tool and involving the right

stakeholders

Agenda

Recipients


GAMIFICATIONAdvanced Level

Reference: Gamification

Duration: 16 hours



– Describe and understand what Gamification is

and its application principles to problem solving

and to meet organizational objectives (e.g:

innovation)

– Know the rules of Gamification and the

elements that should be considered on the

creation of educationally-oriented games

– How to extract potential from e-learning

platforms through the creation of basic games

– Know how to map a Gamification process, step-

by-step

Objectives


– Middle Managers

– Project Managers and Directors

– Human Resources Managers

Recipients

- Course Handouts

- Exercises

Materials

- Introduction

- Different learning approaches: boost problem solving in a ludic way

- What is Gamification?

- How can the “ludic approach” achieve better results?

- In what way can a game technique enable a better engagement to

achieve organizational objectives?

- Gamification elements

- Game components

- Game mechanics

- Game dynamics

- The player

- Types of games used in problem solving (online and physical)

- Trivia games

- Board games

- Experimental games

- Individual games

- How to map a Gamification methodology to achieve organizational

goals?

- Gamification process step-by-step

- Risks and myths associated to Gamification methodologies

Agenda


HOW TO DESIGN AND FACILITATE CREATIVITY WORKSHOPS?Advanced Level

Reference: How to design and facilitate creativity workshops?

Duration: 16 hours

Standard: N/A


– Know how to design a workshop

that will remain a remarkable

experience

– Know how to manage all the

phases, objectives, time and

group dynamics

– Know how to facilitate a

workshop in order to achieve the

objectives that were planned

together with the participants

– Know how to gather the outputs

of the workshop, structure them

and prepare the next steps

Objectives


– Middle Managers


Recipients

- Course Handouts

- Exercises

- Role play and debate

Materials

- Introduction

- Design a workshop

- How to design a remarkable experience?

- Who should be engaged in the design?

- Facilitate a workshop

- The role of the facilitator

- Facilitation models and techniques

- Practical exercises

- How to get through barriers?

- Barriers and challenges brainstorming

- Strategies to deal with challenging behaviors

- Practice the workshop design and facilitation

- Part 1: design a workshop/live event, do the set-up and the facilitation

(groups, role play, debate)

- Part 2: design a workshop/virtual event, do the set-up and the

facilitation (groups, role play, debate)

- Gather outputs and prepare the next steps

Agenda


INNOVATION MANAGEMENT SYSTEMS AND OPERATING MODELS

Expert Level

Reference: Innovation Management Systems and Operating Models

Duration: 24 hours

Standard: NP 4457:2007, NP 4458:2007; NP 4456:2007; ISO /TC 279,


– Develop the core

competencies for the

conception and

implementation of RDI

management systems

– Get to know the community

financing programs to

implement innovation

programs

Objectives

– Professionals that aims to

coordinate or support the

implementation of RDI

systems and/or RDI projects

- Course Handouts

- Exercises

Materials

- Introduction

- Innovation Models

- Systemic approach of Innovation Models

- ODCE orientations to Innovation

- Concepts and terminology

- Portugal 2020 and the financing programs for corporate innovation

- Self-diagnosis tools for Innovation

- Self-diagnosis tools

- Innovation Scoring Manual applied in Portugal

- Case study

- 12 fundamental dimensions of an Innovation Operating Model

- RDI’s management system requirements according to the normative NP

4457:2007

- The new international proposal for innovation management: ISO/TC 279

- Perks of the implementation of an innovation management system


- Case study

Agenda

Recipients


INNOVATION STRATEGYExpert Level

Reference: Innovation Strategy

Duration:16 hours

Standard: Innovation Management Body of Knowledge (IMBOK)


– Understand the key drivers for

innovation

– Quantify the growth gap to achieve

the business goals and the need for

innovation

– Understand the organization’s

investment need and its risk profile, in

order to define the strategic

innovation portfolio

– Learn the frameworks, tools and

techniques essential to implement a

change management program and to

develop an innovation strategy

– Get to know successful and failure

cases about the implementation of

innovation strategies

Objectives

– CEOs

– Directors and MiddleManagers

Recipients

- Course Handouts

- Exercises

- IMBOK® Guide (optional)

Materials

- Introduction

- Definition and demystification of innovation and its connection to

competition

- Current society’s imperatives and innovation strategic goals

- Analysis of the competitive environment: different scenarios and fields

of play

- Platforms and design of innovation concepts

- Temporal horizons and pipelines

- Value Chain and partnership ecosystem

Agenda


INNOVATION CAPACITYExpert Level

Reference: Innovation Capacity

Duration: 16 hours



– Know the challenges and perks of

implementing an innovation

process within an organization

– Learn how to identify a current

innovation process that is already

implemented in your organization

but is “asleep” and learn, also, how

to “wake” it up in order to meet its

intended goals

– Develop the best framework to

achieve your objectives and plan

and organize your resources

– Know the importance of

implementing a well structured

innovation process that can impact

all the functional areas of your

organization

Objectives



Recipients

- Course Handouts

- Exercises

- IMBOK® Guide (opcional)

Materials

- Introduction

- The innovation process and the risk of not implementing it

- Why should we implement an innovation process to environment, social,

economical and political challenges?

- How to manage dynamic pipelines?

- How to manage strategic portfolios to increase competitiveness?

- How should we allocate the right resources to innovation?

- What is the best governance and organizational model to make

innovation happen?

Agenda


INNOVATION DISCIPLINEExpert Level

Reference: Innovation Discipline

Duration: 12 hours



– Understand the essential role of

leadership in an innovation process

and the way to promote an innovation

culture within the organization

– Identify and measure the most

important metrics, based on the

strategic innovation goals and

initiatives

– Learn how to design a Balanced

Scorecard and a Dashboard to

monitor an innovation strategy and its

implications with performance

management systems

Objectives



Recipients

- Course Handouts

- Exercises

- IMBOK® Guide (optional)

Materials

- Introduction

- What is the leadership role in a innovation process?

- Different roles and achieved outputs

- Examples

- What are the main factors when creating and promoting an innovation

culture?

- Successful examples

- International survey results

- How to implement performance objectives and what are the most

adequate metrics?

- What are the best recognition/rewarding models?

- What are the best models to evaluate performance?

- Scorecards, Dashboards and Performance Management Systems

Agenda


BENEFITS MANAGEMENT


BENEFITS MANAGEMENT COMPETENCY CENTER

Analyst(Entry Level)

Technic(Advanced)

Sénior

Technic(Expert) Business Case

Professionals

Career

Manager/Executi

ve(Executive)

Business Case

Foundation

WBC: Workshop

de Business Case

WRF: Workshop

ROI da Formação

ROI da Formação

Benefits

Management

Foundation

Cost Reduction

Program

Advanced

Business Case

Practices


BENEFITS MANAGEMENT COMPETENCY CENTER

>= 5 years of

experience and + 60

hours of training

“Advanced”

>= 3 years of

experience and +

30 hours of

training “Entry”

Until 3 years of

experience

EXPERT LEVEL

ADVANCED

LEVEL

ENTRY LEVELWBC:

WORKSHOP BUSINESS CASE

BENEFITS MANAGEMENT FOUNDATION

WRT: WORKSHOP ROI DA FORMAÇÃO

COST REDUCTION PROGRAM

BUSINESS CASE FOUNDATION

TRAINING ROI

©2017 WINNING Scientific Management

Free access to our online

library , where you will find

the most actual

information and the

business case practices.

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http://businesscaseinstitute.org/bcbok-standards/bcbok-guide


BMF: BENEFITS MANAGEMENT FOUNDATIONEntry Level

- Introduction

- Change Management

- Innovation and Development

- Capital Projects

- Baseline Budgeting

- Culture and Maturity

- Benefits Management

- Intervention Formulation

- Benefits Life Cycle:

- Information Plan

- Parametric Equations

- Gathering and Estimating

Process

- Sensitivity Analysis

- Measuring Benefits in

Exploration

- Good practices and common

mistakes

- Case Study

- Role Play

- Debate

Reference: Benefits Management Foundation

Duration:: 16 hours

Standard: ROI Methodology

CDU’s: 16


– Understand the importance of Benefits Management

– Know how to apply techniques of analysis of business problems, additional cost and efficiency

– Capture, measure and map tangible and intangible benefits

– Measure benefits in exploration

– Optimize project scope and

organizational change

Objectives

Top management

Middle Managers

Analysts and Project

Managers

Recipients

- Course Handouts

- Exercises

- “Como criar Riqueza” (optional)

Materials

Agenda


BCF: BUSINESS CASE FOUNDATIONEntry Level

Reference: Business Case Foundation

Duration: 24 hours


CDU’s: 24


– Understand the importance of Business Case in business context

– Know how to apply techniques of analysis of project and business to take the decision GO/NO GO

– Capture and measure tangible and intangible benefits

– Estimate costs and schedule

– Perform scenarios analysis and build a decision pack

Objectives

– Diretores e Responsáveis de Área

– Analistas de Negócio

– Diretores e Gestores de Projeto

– Membros do Planeamento e Controlo

– Membros do Controlo de Gestão

Recipients

- Course handouts

- Exercises

- Business Case Essentials (optional)

Materials

- Introduction

- Organizational Innovation

- Products life cycle

- Project Capital (CAPEX)

- Budgeting process

- Organizational culture and maturity

- Business Case Report

- Project Formulation

- Strategic alignment

- Benefits estimation

- Investment estimation

- Economical analysis

- Context assessment

- Decision Matrix

- Benefits measurement


- Case Study

- Role Play

- Discussion

Agenda


WBC: WORKSHOP BUSINESS CASEEntry Level

Reference: Business Case Foundation

Duration: 8 hours


CDU’s: 8


– Understand the importance of Business Case in business context

– Know how to apply techniques of analysis of project and business to take the decision GO/NO GO

– Capture and measure tangible and intangible benefits

– Estimate costs and schedule

– Perform scenarios analysis and build a decision pack

Objectives

– Diretores e Responsáveis de Área

– Analistas de Negócio

– Diretores e Gestores de Projeto

– Membros do Planeamento e Controlo

– Membros do Controlo de Gestão

Recipients

- Course handouts

- Exercises


Materials

- Introduction

- Organizational Innovation

- Products life cycle

- Project Capital (CAPEX)

- Budgeting process

- Organizational culture and maturity

- Business Case Report


- Strategic alignment

- Benefits estimation

- Investment estimation

- Economical analysis

- Context assessment

- Decision Matrix

- Benefits measurement


- Case Study

- Role Play

- Discussion

Agenda


WRT: WORKSHOP ROI OF TRAININGEntry Level

Reference: RoT

Duration: 8 hours


CDU’s: 8


– Understand the importance of evaluating learning initiatives or programs

– Know how to apply the main impact analysis techniques of the learning process

– Know how to capture and estimate the tangible and intangible benefits of training

– Know how to estimate costs and schedule in the change processes

– Know how to analyze scenarios and construct a better action configuration

Objectives

– Directors and Human Resources Responsible

– Directors and Learning Responsible

– HR Technician

– Internal Control Responsible

– Organizational Development Area Responsible

– Quality Responsible

Recipients

- Course Handouts

- Exercises


Materials

- Introduction

- People and Skills

- Dynamic Skills

- Work Specialization Principle


- Culture and Organizational Maturity

- ROI Framework

- Problem Formulation

- Benefits Estimation

- Investments Estimation

- Economical Analysis


- Benefits Measure

- Good Practices and Common Mistakes

- Portfolio Selection

- Case Study

- Role Play

- Debate

Agenda


ROT: ROI OF TRAININGEntry Level

Reference: RoT

Duration: 16 hours


CDU’s: 16


– Understand the importance of evaluating learning initiatives or programs

– Know how to apply the main impact analysis techniques of the learning process

– Know how to capture and estimate the tangible and intangible benefits of training

– Know how to estimate costs and schedule in the change processes

– Know how to analyze scenarios and construct a better action configuration

Objectives

– Directors and Human Resources Responsible

– Directors and Learning Responsible

– HR Technician

– Internal Control Responsible

– Organizational Development Area Responsible


Recipients

- Course Handouts

- Exercises


Materials

- Introduction

- People and Skills

- Dynamic Skills

- Work Specialization Principle


- Culture and Organizational Maturity

- ROI Framework

- Problem Formulation

- Benefits Estimation

- Investments Estimation

- ROI Analysis

- Context readiness

- Training Plan

- Training Execution

- Good Practices and Common Mistakes


- Case Study

- Role Play

- Debate

Agenda


CRP: COST REDUCTION PROGRAMAdvanced Level

Reference: CRP

Duration: 24 hours

Standard: Cost Reduction Analysis


– Develop a global vision regarding organizational costs

– Know the types of costs, their composition and modeling

– Know how to estimate, budget and control costs

– Know how to manage and implement reduction costs in an organizational project

– Know how to audit costs in the organization

– Know how to implement continuous improvement mechanisms

Objectives

– Top Management



– Members of the quality department

Recipients

- Course Handouts

- Exercises

- Cost Reduction Analysis: Tools & Strategies (optional)

Materials

- Cost Reduction Context

- Need and advantages

- Politics, priorities and tools

- Efficiency and cost reduction

- Process analysis

- Questions, reports and metrics

- Stakeholders Buy-in

- Organizational Cost Management

- CAPEX and OPEX

- Cost estimation

- Budget Process

- Costs Control

- Activity Based Costs(ABC)

- Cost saving Process

- Business analysis

- Data collection

- Process analysis

- Reduction proposal

- Project implementation

- Results audit

Agenda


BUSINESS ANALYSIS


BUSINESS ANALYSIS COMPETENCY CENTER

Business AnalystsCareer


Technic(Advanced)

Senior

Technic(Expert)

Business AnalystsCareer

Business Partner

Business Analysis

& Requirements

Agile Business

Analysis

ITIL v3

RET

RPM

ISO 20000

ISO 27001

ISO 38500

PMI®

Requirements

Certification

Business

Analysis

Certificatio

n

Advanced

Refresh

Training

Sessions

Manager/Executi

ve(Executive)

COBIT 5

Business

Partner

Foundation

GRC

Executive

Refresh

Training

Sessions

Business Analysis

Webinars

Business Analysis

Workshops

Business Analysis

Conferences

BPM


BUSINESS ANALYSIS COMPETENCY CENTER

>= 5 years of

experience and + 60

hours of training

“Advanced”

>= 3 years of

experience and + 30

hours of training

“Entry”

Until 3 years of

experience

EXPERT LEVEL

ADVANCED LEVEL

ENTRY LEVELBUSINESS

ANALYSIS & REQUIREMENTS

REQUIREMENTS ELICITATION TECHNIQUES

PMI REQUIREMENTS CERTIFICATION

BUSINESS PROCESS

MANAGEMENT

GOVERNANCE RISK &

COMPLIANCE FOUNDATION

ITIL FOUNDATION

COURSE

REQUIREMENTS ELICITATION TECHNIQUES

BUSINESS

ANALYSIS

CERTIFICATION

ISO 20/27K/38500 FOUNDATION

COURSE

AGILE BUSINESS ANALYSIS


BAR: BUSINESS ANALYSIS & REQUIREMENTSEntry Level

Reference: BAR

Duration: 30 hours

Standard: BABOK® Guide

CDU’s: 30


– Understand the science of business, requirements analysis and its importance for the organizational success

– Know how to identify business needs and main stakeholders

– Know how to translate effectively the business problem to the solution

– Know how to assess qualitatively and quantitatively benefits and investment

– Know how to manage benefits and requirements throughout life cycle

Objectives

– Business and Requirements Analyst

– Project Managers and Project Team Members

– Executive and Functional Directors

– Quality Areas and BAO responsible

Recipients

- Course Handouts

- Exercises

- BABOK® Guide (optional)

Materials

- Business Analysis Context

- Business Analysis Introduction

- Benefits and Investment

Management

- Requirements Management

and Solution

- Framework and Life Cycle

- Planning and Monitoring

- Requirements and

Communication Management

- Organizational Analysis

- Elicitation

- Requirements Analysis

- Solution Assessment and

Validation

- Behavioral competencies

- Business Analysis Office

- Qualitative Analysis Techniques

- Scoring Model

- Quantitative Analysis Techniques

- Benefits Capture & Evaluation

- Stakeholders Assessment

Techniques

- Requirements and Solution

Management Techniques

- Economical-Financial Evaluation

Techniques

- Decision Matrix

- Sensibility Analysis

- Traceability Matrix

- Change Management

Agenda


ABA: AGILE BUSINESS ANALYSISEntry Level

Reference: ABA

Duration: 30 hours + e-learning



– Get a deep and integrated knowledge about the framework of the BaBok® Agile Extension

– Comprehend the main methodologies used in Agile environments

– Understand the main Agile techniques and comprehend the reasons of their utilization in Agile environments

– Understand the main critical success factors of BA in Agile projects

Objectives

– Business and Requirements Analysts


– Functional and Executive Directors

– BAO Responsible and Quality Areas

Recipients

– Couse Handouts

– Exercises

– Agile Extension to the BABoK® Guide (optional)

Materials

- Introduction to the Agile Extension

- What is the Agile Extension to the BABoK Guide?

- What does Agile Mean for Business Analysis?

- What makes a Business Analyst Successful on an Agile Team?

- Business Analysis in Agile Life-cycles

- Methodologies

- Scrum

- Extreme Programming

- Kanban

- Levels of Planning

- Knowledge Areas

- Techniques mapping to knowledge areas

- Business Analysis Planning and Monitoring

- Elicitation

- Requirements Management and Communication

- Enterprise Analysis


- Solution Assessment and Validation

- BA techniques mapped to Agile BA Guidelines

- Techniques

- Guidelines for Agile Business Analysis

- See the Whole

- Think as a Customer

- Analyze to Determine what is Valuable

- Get Real Using Examples

- Understand What is Doable

- Stimulate Collaboration & Continuous Improvement

- Avoid Waste

- Techniques per Agile Guideline

- Case Study

Agenda


IFC: ITIL FOUNDATION COURSEEntry Level

Reference: IFC

Duration: 21 hours

Standard: ITIL Foundation 2011 Edition


– Understand the Service Management Practice

– Comprehend Services’ Life Cycle

– Know the concepts, principles and key models of ITIL

– Identify and know the main processes, roles and functions

– Understand the system of qualifications associated to ITIL Foundation 2011

Objectives

– IT Directors

– IT Managers

– Business Managers


– IT Services Team Members

Recipients

– Course Handouts

– Exercises

– ITIL - A Pocket Guide 2011 –Van Haren (optional)

Materials

- Introduction

- ITSM and ITIL

- Historical Evolution

- Basic Concepts

- Service Management

- Service Life Cycle

- Service Life Cycle Management

- Service Life Cycle Management Processes

- Service Strategy

- Service Design

- Service Transition

- Service Operations

- Continual Service Improvement

- Life Cycle Functions

- Service Desk

- Application Management

- IT Operations

- Organization, Roles and Responsibilities

- Key Roles in Service Management

- RACI Model

- ITIL 2011 Edition Simulation Game

- Practical Application of Concepts Learned in the Course

- Role-play

- Doubts Clarification

- Simulation of the Certification Exam ITIL 2011 Edition

Agenda


CTF: COBIT® 5 FOUNDATIONEntry Level

Reference: CTF

Duration: 24 hours

Standard: CobiT ® 5 Framework


– Understand the main drivers

for CobiT 5 development

– Understand the benefits for the

business of adopting CobiT 5

– Meet the architecture of CobiT

5’s products

– Know the 5 key principles of

CobiT 5

– Know the 7key facilitators of

CobiT 5

– Understand the pillar concepts

for CobiT 5 implementation

Objectives

– Business Managers

– IT Auditors

– IT Security Responsible

– Everyone who want to get CobiT 5 Certification

Recipients

– Course Handouts

– Exercises

– CobiT ® 5 Framework (optional)

Materials

- CobiT 5 Overview

- CobiT 5 Development Drivers

- Business Needs and Realized Benefits

- CobiT 5 Principles

- Principle 1: Meet Stakeholders Needs

- Principle 2: Cover all Organization

- Principle 3: Apply an unique and integrated framework

- Principle 4: Allow Holistic Approach

- Principle 5: Separate Governance from Management

- CobiT 5 Facilitators

- Facilitator 1: Principles, politics and Frameworks

- Facilitator 2: Processes

- Facilitator 3: Organizational Structures

- Facilitator 4: Culture, Ethic and Behavior

- Facilitator 5: Information

- Facilitator 6: Services, Infrastructures and Applications

- Facilitator 7: People, Skills and competencies

- CobiT 5 Implementation

- Model and Life Cycle

- Factors that Influence Change

- Business Case Importance

- Capability Model Process

- Capability Model Process based on ISO/IEC 15504

- Concepts and the Scope of an assessment using PAM (Process Assessment Model)

- Case Study

Agenda


BUSINESS PARTNER FOUNDATIONEntry Level

Reference: BPF

Duration: 40 horas



– Understanding the importance of

innovation management in the

current context

– Know how to outline a business

strategy and consistent innovation

with customer needs

– Knowing creativity techniques for

problem solving and business

models design

– Understand the science of business

analysis and requirements and their

importance to the success of

organizations

– Identify business needs and key

stakeholders

– Know how to translate the business

problem to solve

Objetives

– Diretors and Area Responsibles

– Intermediary Management

– Innovation Team Elements


Recipients

– Course Handouts

– Exercises

Materials

- Introduction

- Change Management

- Technology, Economy and Inovation – the

new paradigm

- Inovation

- Competitive Intelligence (Focus on

domestic suppliers, foreign, universities,

research centers. The importance of

knowledge management and competitive

intelligence. How to manage? Customer

Centricity and Design Thinking

- Draw business and solutions based on

customer expectations

- Creativity techniques for problem solving

- The process of Creative Problem Solving

(CPS)

- New business models

- Business Analyst for Business Partner

- Strategic analysis


- Changing Organizational Culture

- Dimensions of Business Analysis

- Business Domain

- Internal consultant

- Architecture Domain

- Organization’s architecture

- Case Study

Agenda


RET: REQUIREMENTS ELICITATION TECHNIQUESAdvanced Level

Reference: RET

Duration: 30 hours


CDU’s: 30


– Understand the science of business and requirements analysis and its importance for the organizational success

– Know how to identify the main techniques of requirements elicitation and respective tailoring for each type of project

– Know how to transform effectively the business problem into the solution

– Know how to manage benefits and requirements throughout life cycle

Objectives

- Business and Requirements Analysts

- Project Managers and Project Team Members

- BAO Responsible and Quality Areas

Recipients

- Course Handouts

- Exercises

- BABOK® Guide (optional)

Materials

- Business Analysis Context

- Framework and Life Cycle

- Business Analysis Main

Concepts

- BABOK Knowledge Areas

Review

- Importance of Requirements

Elicitation

- Requirements Elicitation and

Analysis

- Requirements Collection


- Quality Matrix

- Requirements Prioritization

- Traceability Matrix

- Requirements Baseline

- Requirements Elicitation

Techniques

- Document Analysis

- Interviews

- Surveys

- Brainstorming

- Interface Analysis

- Workshops

- Focus Groups

- Observation

- Prototypes

- Practical Cases

Agenda


RPM: REQUIREMENTS AND PROCUREMENT MANAGEMENT

Advanced Level

Reference: RPM

Duration: 21 hours

Standard: PMI, ITIL

CDU’s: 21


– Provide trainees with concepts of Requirements and Procurement Management

– Recognize the advantages and applicability of SLA’s and their definition in the contract

– Define and comprehend the best practices for the Procurement Management process

– Learn how to define contract requirements

– Provide trainees with knowledge and techniques to monitor, control and better fit SLA’s in the contracts

Objectives

– IT Directors

– IT Managers


– Sourcing Responsible

– Contracts Management Responsible

Recipients

- Couse Handouts

- Exercises

- Foundations of ITIL 2011 (optional)

- PMBOK Guide (optional)

Materials

- Requirements and Procurement

Management

- Introduction

- Concepts

- Requirements Definition

- Business Need

- Stakeholders Identification



- Requirements Prioritization

- Solution Definition

- Procurement Management

- Plan

- Make or Buy Analysis

- Contract Types

- Conduct

- Proposal Analysis

- Manage

- Supplier and Contract

Management Information

System - SCMIS

- Closing

- Service Life Cycle Integrated

Management

- Service Life Cycle Integrated

Management Processes

- Service Strategy

- Service Design

- Service Transition

- Service Operations

- Continual Service

Improvement

- Role Play

Agenda


I20: ISO 20000 FOUNDATION COURSEAdvanced Level

Reference: ISO20k

Duration: 12 hours

Standard: ISO 20000


– Position ITIL® with ISO/IEC 20000 norm

– Define and understand the best practices to apply to each process

– Learn how to lead with Risk Analysis, Incidents Management and Business Continuity

– Understand requirements and needs for an international certification

– Develop a Road Map for the ISO 20000 Certification

Objectives

– IT Directors

– IT Managers

– Service Desk Responsible


Recipients

– Course Handouts

– Exercises

– Foundations of ITIL V3 (optional)

– ISO/IEC 20000 An Introduction (optional)

Materials

- Introduction

- The origin of ISO 20000 norm

- The IT Service Management as a tool to IT Management

- Quality

- Process

- Service

- Continuous Improvement Process

- Documental Management of the Processes and Procedures

- Processes

- Good practices code ISO 20000

- Security Management

- Availability & Continuity

- Service Level Management

- Service Reporting

- Capacity Management

- Budgeting & Accounting for IT Service

- Release Management

- Incident Management

- Problem Management

- Business Relationship Management

- Supplier Management

- Configuration Management

- Change Management

- ISO 20000 Certification Process

- Certification Planning and Preparation

- Main Phases to Consider

- Certification Maintenance

- ISO 20000 Certification Exam Simulation

Agenda


I27: ISO 27000 FOUNDATION COURSEAdvanced Level

Reference: ISO27k

Duration: 30 hours

Standard: ISO 27000


– Know how to frame ISO 27000 norm content and its importance for the organization

– Describe processes and politics for information classification and procedures to treat them in compliance

– Learn how to deal with Risk Analysis, Data Security and Business Continuity

– Understand requirements and needs for an international certification

– Develop a Road Map for the ISO 27000 certification

Objectives

– IT Directors

– IT Managers

– IT Teams

– Process Managers

– Managers in General

– Information Security Technicians

– Audit and Compliance Managers

Recipients

– Course Handouts

– Exercises

– Information Security based on ISO 27001/ISO 27002, A Management Guide (optional)

Materials

– Introduction

- The ISO

- The IEC

- Norms Family ISO 27000

- Information Security Process

– ISO 27001

- Information Security Management System Concepts

- PDCA Model

- ISMS

- Definition

- Implementation

- Maintenance

– ISO 27002

- Controls

- Objectives

- Definition

- Security Politics

- Access Control

- Business Continuity Management

- ISO 27004

- Metrics

- Definition

- Implementation

- ISO 27005

- Risk Management Process

- ISMS alignment with the Risk Management Process

- Identification, Analysis and Risk Assessment

- Risks Treatment and Monitoring

- ISO 27000 Certification Process

- Certification Planning and Preparation

- Main Phases to Consider

- Certification Maintenance

Agenda


I38.5: ISO 38500 FOUNDATION COURSEAdvanced Level

Reference: ISO38500

Duration: 24 hours

Standard: ISO 38500


– Be a guideline for an IT Governance Model implementation

– Define and Understand the best practices to apply to each process

– Provide the basis for an objective evaluation of IT Governance Model

– Understand clearly the importance of IT for organization existing a perfect match between Governance Model and organization strategic objectives

Objectives

– IT Directors

– IT Managers

– Organization and Processes Directors



Recipients

– Course Handouts

– Exercises

– ISO/IEC 38500: The IT Governance Standard (optional)

Materials

- Introduction

– The origin of the norm ISO 38500

– Main Concepts

– Government Model

– Process

– Service

– Quality

– Continuous Improvement Process

– Processes and Procedures Documental Management

– Good Practices Code ISSO 38500

- IT Governance Guidance Principles

- Responsibility

- Strategy

- Acquisition

- Performance

- Compliance

- Human Behavior

- IT Governance Model

- Business Strategy

- IT Business Objectives

- IT General Objectives

- IT Business Architecture

- IT Scorecard

- Case Study

- Implementation Plan

Agenda


GRCF: GOVERNANCE, RISK & COMPLIANCE FOUNDATION

Entry Level

Reference: GRCF

Duration: 30 hours

Standard: Governance, Risk and Compliance Handbook


– Assure organizational comprehension of the importance and applicability of the Governance Model

– Develop a Governance Model appropriated to each organizational reality

– Guarantee real operational risks management defining and applying an effective risk management

– Assure an effective connection between Governance and Compliance

– Develop mechanism that assure Compliance with the existent methodology

Objectives

– Organization, Risk, Compliance and Quality Team Members

– Organization Responsible


– Operational and Functional Areas Responsible

Recipients

– Course Handouts

– Exercises

– The Governance, Risk, and Compliance Handbook (optional)

Materials

- Governance, Risk & Compliance

Context

- GRC Introduction

- Governance

- Operational Risk

- Compliance

- Governance

- Governance Models

- Responsibility Assignment

Matrix / RACI Matrix

- Core Processes Definition

- Workflow

- Stakeholders

- Rules

- Work Instruction

- Support Processes Definition

- KPI’s Definition

- Operational Risk

- Risk Identification

- Risk Assessment

- Probability

- Impact

- Trigger

- Mitigation Plan

- Contingency Plan

- Risk Monitoring

- Compliance

- Documentation and Reporting

- Audit

- Change Management

- Continuous Improvement

- Practical Exercises

Agenda


BPM: BUSINESS PROCESS MANAGEMENTAdvanced Level

Reference: BPM

Duration: 18 hours

Standard: Business Process Management


– Understand BPM Essence

– Understand how and why the processes are transformed in order to create aggregated value for the organizations

– Comprehend the role of requirements management and strategic change management in the implementation of processes

– Know KPI’s related with business strategic objectives

– Understand the importance of Governance Model to a correct analysis of processes implementation

Objectives

– Management Control

– Human Resources

– Quality

– Information Systems


– Change Management


– Process Analysts

Recipients

– Course Handouts

– Exercises

– Business Process Management

(optional)

Materials

- Introduction

- Global Vision

- Process Definition

- Process vs Project

Management

- The Value of Processes for the

Organization

- Business and IT

- Organization and Process

- Case Study

- CBOK® Introduction

- What is the CBOK®?

- Nine Areas of Knowledge of

the CBOK®

- Business Process

Management

- Process Modeling

- Process Analysis

- Process Design

- Process Performance

Management

- Process Transformation

- Process Management

Organization

- Enterprise Process

Management

- Business Process

Management

Technologies

- Case Studies for

Knowledge Areas

- BPM Implementation

- Organizational Mind Set

- Steps for Implementation

- Final Case Study

- Presentations

- Conclusions

Agenda


PRC: PMI ® REQUIREMENTS CERTIFICATIONExpert Level

Reference: PRC

Duration: 35 hours + elearning

Standard: PMI-PBA

CDU’s: 35 + 35


– Understand the Science of Business Analysis

– Know the main good practices of Business Analysis

– Obtain a deep and integrated understanding about PMI® framework regarding Business Analysis

– Know and understand PMI’s certification model

– Empower and develop a deep and consistent preparation for the certification

Objectives


– Project Managers and Projects Team Members


– BAO and Quality Areas Responsible

Recipients

– Course Handouts

– Exercises

– PMBOK® Guide (optional)

– Business Analysis Techniques -72 Essential Tools for Success (optional)

Materials

- Introduction

- PMI-PBA Certification

- Domain 1: Need Measurement

- Project Request

- Request Quality Analysis

- Objectives Definition and Critical Success Factors of the Project

- Stakeholders Identification

- Stakeholders’ Roles and Values Definition

- Domain 2: Planning

- Business Case Review

- Requirements Traceability Process

- Requirements Management Plan

- Change Management Process

- Documental Management and Versioning Process

- Metrics and Acceptance Criteria Definition

- Domain 3: Analysis

- Requirements Identification

- Requirements Analysis and Decomposition

- Capabilities Evaluation and

Product Options

- Requirements Allocation

- Requirements Baseline Sign-Off

- Requirements Specification

- Requirements Validation

- Metrics and Acceptance Criteria Elaboration and Detailed Specification

- Domain 4: Traceability and Monitoring

- Requirements Tracking

- Requirements Monitoring

- Requirements Status Update

- Requirements Communication

- Requirements Change Management

- Domain 5: Evaluation

- Acceptance Tests

- Solution Gaps Communication and Monitoring

- Developed Solution Sign-Off

- Implemented Solution Assessment

- Exam Simulation

Agenda


BPM: BUSINESS PROCESS MANAGEMENTExpert Level

Reference: BAC



CDU’s: 48 + 48


– Understand the Science of Business Analysis

– Understand the main good practices of Business Analysis

– Obtain a deep knowledge about BABOK® Guide framework

– Know and comprehend IIBA’s certification model

– Empower and develop a deep and consistent preparation for the certification

Objectives


– Project Managers and Projects Team Members


– BAO and Quality Areas Responsible

Recipients

– Course Handouts

– Exercises

– BABOK® Guide (optional)

Materials

- Introduction

- Planning and Monitoring

- Stakeholders Analysis

- Activities Planning

- Communication Plan

- Requirements Management Plan

- Performance Management

- Elicitation

- Prepare Elicitation

- Conduct Elicitation

- Document Results

- Confirm Results

- Management and Communication

- Requirements and Solution Management

- Management Traceability

- Maintain Re-use

- Prepare Package

- Communicate Requirements

- Organization Analysis

- Define “Business Need”

- Asses Capacity Differences

- Determine Solution Approach

- Define Business Case


- Prioritization and Organization

- Specify and Modelling

- Assumptions and Restrictions

- Verify and Validate

- Evaluation and Validation

- Evaluate Proposal

- Allocate Requirements

- Evaluate the Moment

- Transition Requirements

- Validate Solution

- Evaluate Performance

- Soft Skills

Agenda


PROJECT MANAGEMENT


PROJECT MANAGEMENT COMPETENCY CENTER

Project

Leader (Entry Level)

Project

Manager (Advanced)

Senior

Project

Manager(Expert) Project Manager

Career

Project

Management

Certification

Schedule

Management Course

Risk Management

Course

Program Manager

Certification

Portfolio

Management

Certification

Project

Management

for Executives

Program &

Portfolio

Manager(Executive)

Project

Management

Foundation

PM Workshops

Agile Certification

Training

PRINCE2 ®

Foundation

Certification

PRINCE2 ®

Practitioner

Certification

Project Performance

Rescue

Risk Management

Certification

Project Finance &

Estimating

Earned Value

Advanced

Microsoft Project Planning +

Control

ISO 21500

Foundation

Course

CAPM®

Certification

Program Management

Techniques

Knowledge Project

Management

Project ManagerCareer


PROJECT MANAGEMENT COMPETENCY CENTER

>= 5 years of

experience and + 60

hours of training

“Advanced”

>= 3 years of

experience and + 30

hours of training

“Entry”

Until 3 years of

experience

EXPERT LEVEL

ADVANCED

LEVEL

ENTRY LEVELPRINCE2 Foundation

PRINCE2 Practitioner

ProjectManagementFoundation

Earned ValueAdvanced

ScheduleManagement

Course

Agile CertificationTraining

ISO 21500 Foundation

Course

RiskManagement

Course

ProjectPerformance

Rescue

KnowledgeProject

Management

Project Management for

Executives

ProgramManagementTechniques

ProjectManagementCertification

Microsoft Project Planning + Control

Project Finance & Estimating


PMF: PROJECT MANAGEMENT FOUNDATIONEntry Level

Reference: PMF

Duration: 30 hours

Standard: PMBOK® Guide

PDU’s: 30


– Understand the Project Management Science and its importance for organizational success

– Know how to identify the main stakeholders of a project and how to manage them

– Know the main good practices of Project Management

– Know how to identify which is the best organizational structure according to the business model

– Know how to use in practice the main techniques of Project Management

Objectives



– Quality Area and PMO responsible

Recipients

– Course handouts

– Exercises


Materials

- Project Management Context

- Project Management Introduction

- Project and Product

- Knowledge Areas

- Integration Management

- Scope Management

- Time Management

- Cost Management


- Human Resources Management

- Communication Management

- Risk Management


- Stakeholders Management

- Organizational Structures and PMO

- Initiation Techniques

- Project Charter

- Planning Techniques


- Scope Definition

- Dependence, Team, Schedule and Budget Definition

- Overloads Resolution

- Plan Optimization

- Baseline Definition

- Monitoring and Control Techniques

- EVM Technique

- Project Execution Simulation

- Project Recovery

- Closing Techniques

- Lessons Learned

Agenda


PMC: PROJECT MANAGEMENT CERTIFICATIONAdvanced Level

Reference: PMC



PDU’s: 48 + 48


– Understand Project Management Science

– Know the main good practices of Project Management

– Get a deep and integrated understanding about PMBOK® Guide framework

– Know and comprehend the PMI’s model of certification

– Enable and develop a deep and consistent preparation for the certification

Objectives



– Quality Areas and PMO responsible

Recipients

– Course Handouts

– Exercises


Materials

- Introduction

- Project and Organization Life Cycle

- Project Management Process Group

- Initiation

- Planning

- Execution

- Monitoring and Control

- Closing

- Integration Management

- Project Charter, Project

Management Plan, Execution

Direction and Management,

Project Monitoring and Control,

Integrated Change Management,

Project or Phase Closure

- Scope Management

- Requirements Elicitation, PBS,

WBS, Scope Verification and

Control

- Time Management

- PDM, Estimates, CPM and

Optimization Plan

- Cost Management

- Activities Cost, Budget, Budget

Control


- Plan, Assure and Control

- HR Management

- HR Plan, Obtain, Develop and

Team Management

- Communication Management

- Plan, Execution and Control

- Risk Management

- Identification, Evaluation,

Response and Control


- Plan, Drive, Administer and Close


- Identification, Planning, Managing

and Controlling Stakeholders

Agenda


PMT: PROGRAM MANAGEMENT TECHNIQUESExpert Level

Reference: PMT

Duration: 40 hours

Standard: The Standard for Program Management, 3rd Edition


– Know how to manage Programs life cycle

– Understand the importance of Program

Management

– Know how to implement an effective

stakeholders management

– Know how to establish a methodology and

framework of program governance

– Understand the relationship between

Program Management, Strategic

Management, Portfolio Management and

Project Management

– Know how to assess the form as project

changes can threat or benefit the program

objectives

– Know how to adopt mechanism of

Monitoring and Control based on EVM

technique

– Know how to apply Risk Management in

Programs

Objectives– Executive Management

– Program/Project Officers

– Program Managers

– Project Directors/Managers

– Quality Technicians

Recipients

– Course Handouts

– Exercises

– The Standard for Program Management, 3rd Edition (optional)

Materials

- Introduction

- What programs are

- What Program Management is

- Relationship between Program Management, Portfolio Management and Project Management

- Program Management and Strategic Management

- Benefits Management, Stakeholders Management and Programs Governance

- Organization and Program Life Cycle

- Programs Life Cycle

- Program Management Life Cycle Phases

- Pre-Program Set Up

- Program Set Up

- Establish Program Management and Technical Infrastructure

- Deliver the Benefits

- Close the Program

- Program Management Groups of Processes

- Initiation Process Groups

- Planning Process Groups

- Execution Process Groups

- Monitoring and Control Process Groups

- Closing Process Groups

- Risk Management and Groups

- Definition and Concepts

- Risk Management Processes Implementation

- Planning

- Identification

- Analysis

- Risks Responses


Agenda


RMC: RISK MANAGEMENT COURSEAdvanced Level

Reference: RMC

Duration: 24 hours

Standard: PMBOK® Guide, Practice

Standard for Project Risk Management

PDU’s: 24


– Understand the Science of Risk Management and the associated best practices

– Know how to adapt the Risk Management to the organization reality and its business

– Know how to apply successfully Risk Management tools and techniques

– Know how to reduce the unpredictability and uncertainty during the project life cycle

– Obtain the appropriated preparation for the PMI Risk Management Professional (PMI-RMP)® certification

Objectives




Recipients

– Course Handouts

– Exercises


– Practice Standard for Project Risk Management (Optional)

Materials

- Introduction

- Good Practices and Organizational Context

- Risk Management Plan

- Process Tailoring

- Risk Breakdown Structure

- Risk Management Plan

- Risks Identification

- Historical Collection

- Situation Elicitation

- Risks Categorization

- Risk Register

- Cause Analysis

- Risk Modelling

- Qualitative Analysis

- Probability x Impact Matrix

- Importance Evaluation

- Probability, Impact and Importance

- Risks Ranking and Global Risks

- Quantitative Analysis

- Expected Monetary Value

- Decision Trees

- Three Points Estimate

- PERT Analysis

- Monte Carlo Simulation

- Sensitivity Analysis

- Risk Response Plan

- Threats Response Plan

- Opportunities Response Plan

- Response Plan


- New Risks Identification

- Implement the Plan

Agenda


EVA: EARNED VALUE ADVANCEDAdvanced Level

Reference: EVA

Duration: 24 hours

Standard: PMBOK® Guide, Practice

Standard for Earned Value Management

PDU’s: 24


– Know EVM technique and the associated indicators

– Know how to integrated scope, cost and time in the project plan

– Know how to update, replan and change the scope while maintaining the project plan in compliance

– Know how to integrate the EVM technique with Risk Management

– Know how to use the technique as a support of decision-making

Objectives



– Quality Area and PMO Responsible

Recipients

– Course Handouts

– Exercises

– PMBOK® Guide (Optional)

– Practice Standard for Earned Value Management (Optional)

Materials

- EVM Technique Introduction

- Control Foundations

- Basis Metrics

- Variance Metrics

- Performance Metrics

- Forecast and Recovery Metrics

- Decision-Making Support

- EVM Implementation Technique

- Implementations Requirements

- Data Collection Process

- Data Quality of the Process

- Computation Model Development


- Project Plan Update with Reserve Adjustment

- Replan, Rolling Wave and Scope Changes

- Advanced Topics

Agenda


PFE: PROJECT FINANCE AND ESTIMATINGAdvanced Level

Reference: PFE

Duration: 24 hours

Standard: PMBOK® Guide, Practice Standard for Project Estimating

PDU’s: 24


– Recognize the importance of good estimation project success

– Characterize the most used estimation techniques, PERT analysis, Analogy, Delphi, Bottom-Up Estimation

– Identify the selection criteria of an appropriated estimate of a given project

– Identify the key factors for quality estimation

Objectives




Recipients

– Course Handouts

– Exercises


– Practice Standard for Project

Estimating (Optional)

Materials

- Estimating Techniques Introduction

- Estimation Foundations

- Tacit or Explicit Historical Importance

- Scope Definition Importance for Estimation

- Typical Mistakes in Estimation

- Main Techniques

- Scoring Model

- Economic Model

- Parametric Models

- Bottom-Up Estimation

- Three Points Estimate

- PERT Estimation


- Contingency Reserve Analysis

- Management, Maintenance and Continuous Improvement

- Lessons Learned Mechanisms in the Continuous Improvement

- Organizational Metrics Model

- Estimates, Performance and Benchmarking

Agenda


SMC: SCHEDULE MANAGEMENT COURSEAdvanced Level

Reference: SMC

Duration: 24 hours

Standard: PMBOK® Guide, Practice Standard for Project Scheduling

PDU’s: 24


– Recognize the importance of time management in the projects

– Know which are the best practices, principles and strategies to create a dynamic chronogram

– Know how to implement indicators and metrics of Monitoring and Control of Project Schedule

– Get the appropriated preparation for the Professional (PMI-SP)® certification

Objectives




Recipients

– Couse Handouts

– Exercises


– Practice Standard for Scheduling (Optional)

Materials

- Introduction

- Project Management Overview

- Triple Constraint

- Critical Success Factors

- Time Management Process

- Project Plan

- Activities Definition

- Rolling Wave

- Activities Sequencing

- Resources Estimate

- Duration Estimate

- Schedule

- Advanced Techniques

- Critical Path

- Critical Chain

- Duration Compression

- Leveling and Loading

- Advanced Techniques

- PERT Analysis


- Sensibility Analysis

- Schedule Monitoring and Control

- Schedule Update

- Schedule Recovery

- Schedule Control Reporting

- Preparation for the Certification

- Simulation and Diagnosis

- Training Plan

Agenda


ACT: AGILE CERTIFICATION TRAININGEntry Level

Reference: ACT

Duration: 24 hours

Standard: PMI-ACP Prep

PDU’s: 24


– Trainee Preparation for the PMI-ACP exam

– Provide the trainee with the Techniques, Tools and Knowledge of the Agile methodology

– Learn how to manage projects according to Agile

– Recognize the advantages and applicability of Agile compared to traditional Project Management approaches

Objectives



– Interested people in the certification PMI-ACP

Recipients

– Course Handouts

– Exercises

– PMI-ACP Exam Prep (optional)

Materials

- Agile Introduction

- Certification PMI-ACP Overview

- Ethic Code and Professional conduct of PMI

- Agile Manifest, Values and Principles

- Project Risk Approach

- Agile Methods Variation

- Value Oriented Delivery

- Define Positive Value

- Incremental Development

- Avoid Potential Difficulties

- Prioritization

- Stakeholders Involvement

- Needs, Involvement and Expectations

- Feedback Techniques



- High Performance Teams

- Team Formation, empowerment, Collaboration and Commitment

- Communication Techniques

- Leadership Techniques

- Adaptive Planning

- Planning Levels

- Monitoring and Iteration

- Estimation Techniques

- Velocity and Life Cycle Metrics

- Problems Resolution

- Negotiation Techniques

- Emotional Intelligence

- Problem-solving

- Continuous Improvement

- Continuous Improvement Process

- Product Quality

- Variance and Trend Analysis

- Value-Stream Analysis

Agenda


P2F: PRINCE2 FOUNDATIONExpert Level

Reference: P2F

Duration: 30 hours

Standard: Managing Successful

Projects with PRINCE2

PDU’s: 30


– Know PRINCE2 methodology on its basics level (Foundation)

– Understand the integration of different PRINCE 2 elements (principles, themes, processes)

– Understand the underlying benefits of a structured Project Management Approach

– Prepare for certification of Prince 2 Foundation

Objectives




Recipients

– Course Handouts

– Exercises

– Tests

– Managing Successful Projects with PRINCE2 (optional)

Materials

- Introduction

- Project Characteristics

- PRINCE2 Benefits

- Project Life Cycle

- PRINCE2 Principles

- Continued Business Justification

- Learn from Experience

- Defined Roles and Responsibilities

- Management by Stages

- Management by Exception

- Focus on Products

- Tailoring the Project Environment

- PRINCE2 Themes

- Business Case

- Organization

- Plans

- Progress

- Risk

- Quality

- Changes

- PRINCE2 Processes

- Start up the Project

- Initiate the Project

- Direct the Project

- Control a Stage

- Manage Product Delivery

- Manage Stage Boundaries

- Close the Project

- PRINCE2 Techniques

- Product Based Planning

- Quality Revision

- Simulation Tests

Agenda


P2P: PRINCE2 PRACTITIONERAdvanced Level

Reference: P2P

Duration: 30 hours

Standard: Managing Successful

Projects with PRINCE2

PDU’s: 30


– Know the PRINCE2 methodology in its advanced level (Practitioner)

– Understand the integration of Prince2 different elements (Principles, themes, processes) in project environment

– Understand how to apply and adapt PRINCE 2 to fit the size, complexity and risk of the project

– Understand how the environment affects the application of PRINCE2 in the projects

– Prepare for PRINCE2 Practitioner certification

Objectives




Recipients

– Course Handouts

– Exercises

– Tests

– Managing Successful Projects with PRINCE2 (optional)

Materials

- Introduction

- Project Characteristics

- PRINCE2 Benefits

- Project Life Cycle

- PRINCE2 Principles

- Continued Business Justification

- Learn from Experience

- Defined Roles and Responsibilities

- Management by Stages

- Management by Exception

- Focus on Products

- Tailoring the Project Environment

- Themes PRINCE2

- Business Case

- Organization

- Plans

- Progress

- Risk

- Quality

- Changes

- PRINCE2 Processes

- Start up the Project

- Initiate the Project

- Direct the Project

- Control a Stage

- Manage Product Delivery

- Manage Stage Boundaries

- Close the Project

- PRINCE2 Techniques

- Product Based Planning

- Quality Revision

- Management Deliverables

- PRINCE2 Tailoring

- Simulation Tests

Agenda


KPM: KNOWLEDGE PROJECT MANAGEMENTAdvanced Level

Reference: KPM

Duration: 24 hours


PDU’s: 24


– Know the principles of Knowledge and Knowledge Management

– Integrate Knowledge Management in the Project Management

– Know and explore the organizational knowledge life cycle

– Know how to implement practices and models of Knowledge Management

– Know how to implement Knowledge Management department

Objectives

– PMO Members, Project Managers, Team Members, Quality Mangers and Technicians


Recipients

– Course Handouts

– Exercises

– Project Management Knowledge (Optional)

Materials

- Knowledge Management

- Data, Information and

Knowledge

- Knowledge Types

- Good Practices of Knowledge

Management

- Knowledge Management

Processes

- Project Management

- Projects and Project

Management

- Projects as a Source of

Knowledge


- Project Life Cycle Knowledge

- Advanced Topics

- Competitive Transference

- Sequential transference

- Sharing Barriers

- Knowledge Basis

- Knowledge Networks

- Mathematical Inference

Models

- Knowledge and Sharing

Environments

- Knowledge Management Office

- Organic Definition

- Methodology and Processes

- Information Systems

Agenda


PME: PROJECT MANAGEMENT FOR EXECUTIVESExpert Level

Reference: PME

Duration: 24 hours


PDU’s: 24


– Understand the Strategic Management integration with Portfolio, Programs and Projects

– Know how to select the best Portfolio of Projects which maximizes capacity and the Portfolio

– Know how to plan and control the Portfolio of Projects

– Know how to manage the risks, stakeholders and portfolio benefits

– Know how to implement an organizational PMO

Objectives

– Directors, Program Mangers, PMO Members, Project Mangers, Quality Managers and Technicians


Recipients

– Course Handouts

– Exercises

– Project Portfolio Management (optional)

Materials

- Corporate Strategy


- Strategy Formulation

- Strategic Planning

- Strategy Implementation

- Strategic Control

- Portfolio Management

- Strategic Lines

- Portfolio Identification

- Portfolio Evaluation

- Capacity Evaluation


- Portfolio Plan

- Portfolio Control

- Project & Program Management

- Programs and Projects Life Cycle


- Risk Management


- Project Management Office

- Mission

- Government Model

- Processes and Procedures

- Tools

Agenda


PPR: PROJECT PERFORMANCE RESCUEExpert Level

Reference: PPR

Duration: 24 hours

Standard: PMBOK® and ProjectRecovery Guide

PDU’s: 24


– Know how to recover projects in risk of failing

– Improve practically the main techniques of project management and problems prevention

– Use techniques to improve the performance control of projects

– Know how to establish ground-rules of control and quality assurance

– Know how to redefine a new Governance Model for the project

– Know how to apply the past lessons learned

Objectives




Recipients

– Course Handouts

– Exercises


– Project Recovery Guide (optional)

Materials

- Performance Evaluation Techniques

- Problematic Project Definition

- Problematic Project Identification

- Governance Model Evaluation

- Communication Process

- EVM Technique

- Recovering Projects Techniques

- Project Recovery Life Cycle

- Project Restrictions Negotiation

- Project and Government Redefinition

- Recovery Plan Development

- PMO Role in the Recovery

- Audit Techniques

- Control Techniques

- Problems Prevention Techniques

- Lessons Learned

- Case Method

Agenda


MPPC: MICROSOFT PROJECT PLANNING + CONTROLEntry Level

Reference: MPPC

Duration: 24 hours


PDU’s: 24


– Know the different models of definition of the project tasks

– Know how to apply the different types of dependences, sequences and logical models of execution

– Understand the different types of tasks and the balance between characterization variables

– Know how to estimate durations and costs within the project restrictions

Objectives


– PMO Members

– PMO, Quality Area or Functional Area Responsible

Recipients

– Course Handouts

– Exercises


– Book: Microsoft Project 2010 -Depressa & Bem (Optional)

Materials

- MS Project Introduction

- MS Project application according PMBOK® Guide

- Tools utilization Good Practices

- General Presentation

- Scope Planning

- Project WBS Construction and Coding

- Different Types of Tasks Definition

- Sequence and Team Planning

- Dependences Nature

- Logical Types of Dependences

- Events: constraints, milestones and deadlines

- Sequence and Team Planning

- Leads and Lags Definition

- Types of Resources Definition

- Schedule of Resources Definition

- Cost and Schedule Planning

- Duration Estimates

- Cost Estimates

- Overloads Resolution

- Project Plan Optimization

- Baseline management

- Control Principles

- The EVM Method on MSP

- Control Plan Requirements


- Basis Indicators, Variance and

Relative Performance

Interpretation

- Views and Indicators Customization

- Creation of Views with

Graphical Indicators

- Creation of Formulas and

Computations Fields

- Replanning and Changes

- Project Replanning for deviation recovery

- Project Baseline Adjustments

Agenda


I21.5: ISO 21500 FOUNDATION COURSEExpert Level

Reference: ISO21500

Duration: 24 hours

Standard: ISO 21500


– Be a guideline for Project Management implementation in companies

– Define and understand the best practices to apply in each process

– Provide an objective basis for the maturity evaluation

– Assess the benefit to the business and norm organization processes

– Know how to define an implementation plan

Objectives

– PMO Directors

– Project Manager and Team Members

– Project Officers


– Organization Responsible

Recipients

– Course Handouts

– Exercises

– ISO/IEC 21500: Guidance on

Project Management (optional)

Materials

- Introduction

- Project Definition

- Types of Project

- ISO 21500 vs PMBOK

- Project Management Processes

- Groups of Processes

- Subgroups of Processes

- Structure and Description

- Subgroups

- Integration

- Stakeholders

- Scope

- Resources

- Time

- Cost

- Risk

- Quality

- Purchases

- Communication

- Maturity Model

- Maturity Evaluation

- Intervention Plan

- Change Management

- Case Study

Agenda


CHANGE MANAGEMENT


CHANGE MANAGEMENT COMPETENCY CENTER

Technic(Entry Level)

Specialist(Advanced)

Manager(Expert)

Effective Delegation Competencies

DC

Executive

Director(Executive)

DC

Foundation

DC

Advanced

DC

Expert

Corporate Happiness Habits

High Performance Competencies

Expectative ManagementCompetencies

Emotional Negotiation Habits

Leadership Coaching Competencies

Time Management Competencies

Make It Happen Competencies

Effective Feedback Competencies

Team Development Competencies

Management Consulting Certification – 1 level

TOP Skills 2020 – OsSkills mais Críticos do

Futuro

Discovery 360

Emotional Intelligence

Effective Communication

Leadership and High Performance Teams

Leadership Development Program

Change Management


CHANGE MANAGEMENT COMPETENCY CENTER

>= 5 years of

experience and +

60 hours of

training

“Advanced”

>= 3 years of

experience and +

30 hours of

training “Entry”

Until 3 years of

experience

EXPERT

LEVEL

ADVANCED

LEVEL

ENTRY

LEVEL

MAKE IT HAPPEN

COMPETENCIES

EXPECTATIVE MANAGEMENT COMPETENCIES

HIGH PERFORMANC

E COMPETENCIE

S

DISCOVERY 360

EMOTIONAL NEGOTIATION

HABITS

MANAGEMENT

CONSULTING CERTIFICATIO

N N 1

TEAM DEVELOPMEN

T COMPETENCIE

S

CORPORATE HAPPINESS

HABITS

LEADERSHIP COACHING

COMPETENCIES

TIME MANAGEMEN

T COMPETENCIE

S

EFFECTIVE FEEDBACK

COMPETENCIES

EFFECTIVE DELEGATION

COMPETENCIES

TOP SKILLS 2020


HPC: HIGH PERFORMANCE COMPETENCIESExpert Level

Reference: HPC

Duration: 30 hours

Standard: PHR e SPHR CertificationGuide

PDU’s: 30


– Know the High Performance principles

– Know how to develop High Performance Competencies in people and teams

– Dominate communication, negotiation, emotional and contextual intelligence

– Know how to establish an individual and team plan to develop competencies

– Know how to apply High Performance techniques in Project Management environment

Objectives

– Project Managers Project Team Members


– Functional and Operational Team Members

Recipients

– Course Handouts

– Exercises

– Official PHR and SPHR Certification Guide (optional)

– 7 Habits of High Effective People (optional)

– Individual Reports Evaluation (AS IS-TO BE)

Materials

- High Performance Competencies

- Communication Power

- Continuous Learning

- “Problem Solving”

- “Make it Happen”

- Positive and Proactive Attitude

- Independence and Autonomy

- Priorities Management

- Realization Energy

- “Closing” Miracle

- Comprehension and Flexibility

- High Performance Teams

- Win/Win Relations

- Synergies

- Negotiation and Persuasion

- Externalization

- Risk and Uncertainty

- Delegate to Growth

- Creative Teams

- Passion for Excellence

- Winner Team

- Create Confidence


- Self-knowledge

- Self-control

- Empathy Creation

- Interpersonal Relation

Management

- Contextual Intelligence

- Holistic Vision

- Timely Moment

- Induction and Deduction

- “Soft Power”

- Management and Leadership

- Case Methods

- Evaluation Panel

Agenda


D360: DISCOVERY 360Expert Level

Reference: D360

Duration: 24 hours



– Develop the emotional self-conscious

– Acquire tools for Emotional Management domain

– Train emotional competencies

– Develop capacity of self-knowledge, self-control, motivation and empathy

– Develop conscious of one’s potential growth

– Develop conscious of one’s power within the organization

Objectives

– Every professionals who pretend to apply Emotional Intelligence in a interpersonal relation and work context

Recipients

– Handouts Course

– Exercises

– Suggestions of Bibliography and videos related with the theme

– Book: Inteligência Emocional(Optional)

Materials


- Types of Intelligence

- Brain Mechanisms

- Conscious and Unconscious Domain

- EI Application

- Individual Conscious

- Individual Spheres

- Individual Power with Self-Knowledge

- I rational, I emotional

- Decision Power

- Values and Beliefs

- Motivational Objectives

- Emotional Training

- Emotions’ Role

- Positive Emotions vs Negative Emotions

- EI framework

- Emotional Balance

- Foundations of EI Construction: Self-Knowledge, Self-Control, Self-Motivation

- Basis State

- Emotions Management

- Emotional Externalization

- Other People Emotions

- Empathy Creation

- Emotions in a Professional Environment


- Role Plays

- Case Studies

- NLP Exercises and Coaching

Agenda


CHH: CORPORATE HAPPINESS HABITSExpert Level

Reference: CHH

Duration: 24 hours



– Understand the importance of individual and team values for motivation and productivity

– Comprehend the importance of alignment between the individual, team, leader and organization on productivity and organizational happiness

– Develop conscious of the importance as individual in the organization

– Know the corporate happiness models

– Understand the importance of Corporative Happiness in the development, productivity and organizational results

– Understand the importance of corporative happiness in the talents retention

Objectives

– Directors, Functional and Executive Responsible



Recipients

– Handouts Course

– Exercises

– Suggestions of Bibliography and videos related with the theme

– Delivering Happiness (Optional)

Materials

- Introduction

- Values

- Behaviors

- Happiness

- Values

- Individual Values

- Team Values

- Company Values

- Happiness

- Individual Happiness

- Team Happiness

- Company Happiness

- Corporative Happiness

- Organizational Icebergs

- Inter-Team Alignment

- Conflicts Management

- Relation You, I, We

- Motivation/Satisfaction

- Learning Matrix

- Win-Win Relations: Employee and Company

- Make It Happen: Functional Inter-Help

- Knowledge Management: Importance of Sharing

- Externalization

- Management By Example

- High Performance Culture Creation

- Coach Leader

- Organizational Synergies

- Corporative Happiness vsResults

- Common Action Plan

- Similarities / Differences

- Individual/Team Corporative Initiatives

- Happiness Measurement

- Roadmap to the Corporative Happiness

- Individual and Team Exercises

Agenda


EDC: EFFECTIVE DELEGATION COMPETENCIESAdvanced Level

Reference: EDC

Duration: 8 hours



– Know the process of delegation

– Dominate the effective delegation techniques

– Know how to define an action plan of a delegation process

– Comprehend the advantages of delegation

Objectives

– Functional and Executive Directors and Responsible



Recipients

– Course Handouts

– Exercises

– Book: Saber Delegar (optional)

Materials

- Personal Organization

- Delegation of Competencies and Activities

- Delegation Objectives

- Delegation Processes

- Communication Matrix

- Responsibilities Matrix: RACI Matrix

- Change Management

- Activities Monitoring and Control

- Autonomy and Responsibility

- Win-Win Relations

- Management by Objectives

- Confidence Creation

- Interdependence


- Soft Power

- Delegation Plan


Agenda


EMC: EXPECTATIVE MANAGEMENT COMPETENCIESAdvanced Level

Reference: EMC

Duration: 8 hours



– Know how to manage priorities and expectations

– Understand the impact of the new tasks in the activities in progress

– Know how to manage and lead a team by applying the different types of leadership

– Know how to identify and manage the main stakeholders

– Know how to stimulate groups and team works

– Know the main behavioral ground-rules

Objectives




Recipients

– Course Handouts

– Exercises

– Official PHR and SPHR Certification Guide (optional)

– Project Manager Competency Development (PMCD) (optional)

Materials

- Leadership and Expectations

- Leader Principles

- Management “Maslow”

- Credibility Factors

- Responsibility Matrix

- Ground Rules

- Different Forms of Power

- Team Development Phases

- Leadership and Context Styles

- Leadership competencies

- High Performance Team

- Win-Win Relations

- Synergies

- Conflict Management

- Problem Solving Techniques

- Priorities and Expectations


- Expectations Management

- Integrated Planning


Agenda


ENH: EMOTIONAL NEGOTIATION HABITSAdvanced Level

Reference: ENH

Duration: 24 hours



– Recognize the competencies of a good communicator for negotiation

– Know how to develop strategies and negotiation skills

– Know how to apply communication strategies to ensure negotiation success

– Recognize techniques of a good negotiator

– Know how to identify the phases and prepare a negotiation

Objectives

– Firms Commercial Area

– Managers

– Professional from several areas that contact with projects, products and services relations

– Internal and External Areas with relations with customers

Recipients

– Course Handouts

– Bibliography Suggestions

– Videos Sharing

– The Art of Negotiation (Optional)

– Book: “Introdução à programação Neurolinguística” (Optional)

Materials

- Neurolinguistic Programming (NLP) Communication

- Brain Operating

- Language Representative Systems

- Communication Process

- Communication maps and filters

- Principles of effective Communication

- Rapport Creation

- Listening with Empathy

- Flexibility

- Negotiation Phases

- Preparation

- Development

- Negotiation and Business Closing

- Negotiation

- Negotiation and Selling Styles

- Good Negotiator competencies

- Strategies and Competitive Negotiation Techniques

- Negotiation and Conflict

- Argumentation and Persuasion Techniques

- Consultancy Selling Process


- Motivation and Emotions Management

- Rational and Emotional Reason Focus

- Self-Management of Internal States

- Motivation vs Emotion at purchase

- Emotions Management with the interlocutor

- Role-plays

- Exercises

- Case Studies

- NLP Tools and Coaching

Agenda


LCC: LEADERSHIP COACHING COMPETENCIESAdvanced Level

Reference: LCC

Duration: 24 hours

Standard: ICF and other InternationalReferences


– Know how to apply coaching for team development

– Improve communication, motivation of teams

– Lead with Coaching tools

– Manage employees’ motivation

– Diagnose needs of competencies development

– Assure implementation of actions with Coaching Plan

– Prepare and monitor employees with the goal of developing maximum potential

Objectives

– Executives and Directors with Responsibilities of Human Resources and Team Management

– Every Professional with need of competencies of leadership and teams development

Recipients

– Course Handouts

– Book: O líder-Coach (Optional)

Materials

- Leader Role Conscious

- Leader’s Role Definition

- Leader Mechanisms vs Team

- Talents Development

- Ground Rules

- Team Maturity Phases


- Conflicts Management

- Coaching Methodology

- What Coaching is?

- Coaching Benefits

- Goals Definition

- Leader-Coach Role

- Coaching Steps

- Patterns and Ethic according to

ICF

- Coaching Tools

- Winning Leadership Wheel

- Success Objectives

- Action Plan Definition

- Teams Values and Motivation

- Powerful Questions

- Goals Grid

- Leader by Teaching


- Brain Mechanisms (conscious e

unconscious)

- Rational vs Emotional Brain

- Emotions Role

- Internal States

- Exercises Demonstrations

- Monitoring with Coach Mentor

- Role-play and Case Studies

Agenda


TMC: TIME MANAGEMENT COMPETENCIESEntry Level

Reference: TMC

Duration: 16 hours



– Know how to identify problems of time management

– Know how to manage priorities

– Know how to manage stakeholders expectations

– Know how to plan

– Know how to optimize time

– Know how to manage time and personality

– Know the main behavioral rules

Objectives




Recipients

– Course Handouts

– Developed Exercises

– Be Productive and Stay Motived (Optional)

Materials

- Time Management Mission

- Time Management Process

- Time Management Good

Practices

- Time Management Problems

Resolution

- Importance of Time

Management

- Analysis of critical areas of

participants

- Time Management and

Personality

- Expectations Management

- Time Management and I

- Change Management

- Change Management to the

Existing Working Plan

- Balance Between

Opportunities and Problems

- Behavior Rules

- Planning

- Struture and Planning your

day/week of work

- Time Management and

Personal Effectiveness

- Priorities: important and

urgent tasks

- Conflict Management

- Negotiation Strategies

- Meeting Management

- Exercises

Agenda


MIHC: MAKE IT HAPPEN COMPETENCIESEntry Level

Reference: MIHC

Duration: 16 hours

Standard: Decision MakingAnd Problem Solving Strategies


– Develop skills of critical analysis in order to proceed to solve problems, using problem solving techniques

– Recognize the competencies of a good negotiator

– Know how to develop negotiation strategies

– Know how to apply management strategies of negotiation to solve conflicts successfully

Objectives




Recipients

– Course Handouts

– Exercises

– Book: Como conduzir umanegociação (optional)

– Decision Making and Problem Solving Strategies (optional)

Materials

- Framework

- Problem Solving

- Problems Categorization

- Problem Solving Processes

- Behavior and Strategies

- Problem Solving Techniques

- Problem Analysis and Resolution Process

- Cause/Effect Analysis: 5 “Whys”, Drill Down, Fishbone

- Attitude and Perspective

- Externalization

- Focus

- Feedback


- Closing and Decision


- Synergies

- Framework Make It Happen

- ROI Problem Solving e Make It Happen

- Leverage from the Pretention to the Action

Agenda


EFC: EFFECTIVE FEEDBACK COMPETENCIESAdvanced Level

Reference: EFC

Duration: 16 hours

Standard: Motivation Actions


– Know how to give feedback correctly

– Know how to assess the quality of the given feedback process in the leadership area

– Know how to use feedback as a tool to achieve better results

– Know how to use feedback as a key point in the evaluation process

– Understand the importance of feedback in the recognition of achieved results and career evolution as a leader and for one’s employees

– Higher efficiency and productivity of the team

Objectives

– Everyone that Perform an Evaluator Role

Recipients

– Course Handouts

– Exercises

– Book: Ações Motivadoras(optional)

Materials

- Framework

- SWOT Analysis of Actual Feedback Practice


- What Feedback is?

- Feedback and Professional and Team Development

- Feedback Characteristics

- Main Feedback Errors

- Feedback Attitude

- How to give less positive feedback?

- Motivation and Feedback

- The evaluated becomes defensive or retracted

- Create Win-Win Relations – Shared Visions

- Feedback as Key Characteristic of a Leader and Manager

- Practical Case: Role Play

- Role Play Discussion and Evaluation

- Conclusions Presentation

- Action Plan and TO BE Improvement Definition

Agenda


TDP: TEAM DEVELOPMENT COMPETENCIESEntry Level

Reference: TDP

Duration: 16 hours



– Know how to define the team concept

– Recognize the importance of goals and responsibilities in the context of Team Work

– Recognize competencies in Team Work

– Develop a capacity of Team Work

– Manage interpersonal relation in the team sphere

– Know how to apply techniques of feedback, active-listen and responsibility

Objectives


– Functional, Operational and Project Team Members

Recipients

– Course Handouts

– Exercises

– Book: Saber Lidar com as Pessoas (optional)

Materials

- Collective Effectiveness Factors

- Team Concept Definition

- Team Concept vs Group

- Team Responsibility: RACI

Matrix

- Communication Matrix


- Common Values Definition for

Team-work

- Team Spirit

- Overcome obstacles and

difficulties together

- Team Objectives

- Synergies

- Win-Win Relations

- Interpersonal Communication

Techniques

- Effectiveness Assumptions and

Principles

- Active-Listen Importance

- The Speak art of Interpersonal

Communication

- Framework Technique


- Questions Knowledge

- Conflicts Resolution


- Group Dynamics

- Conflicts Resolution

- Our Team Role

Agenda


MCC1: MANAGEMENT CONSULTING CERTIFICATION – NÍVEL 1Entry Level

Reference: MCC1

Duration: 16 hours

Standard: MCBOK ®


– Learn how the top consulting companies train their collaborators to think and communicate in a more effective way

– Win the first Professional Certification in Business Consulting (level 1)

– Learn to think and present your ideas in a structured way and how to influence your colleagues and clients

– Develop strategies to identify complicated problems and how to break them into parts

– Lead meetings and client engagement

– Obtain high professionalism levels and core competencies that can make you behave like a top consultant

Objetivos

– Students finishing the Bachelor/Master degree

– Project Managers and Team Managers

– Anyone who wants to learn business consulting tools

– Business consultants

Recipients

– Course Workbook

– MCBoK – Management Consulting Body ofKnowledge

Materials

- The Pyramid Principle

- Structured thinking and communication

- Professional and ethic behavior

- What is a Trusted Advisor

- How to act like a Trusted Advisor

- How to think like a Trusted Advisor

- Problem definition

- Situation-Complication-Key question

- SCQ analysis

- Key-question definition

- Approach

- Problem analysis tool

- Create a Work

- Collect and analyze data

- Primary research

- Prepare and conduct interviews

- Secondary research

- From Information to Insights

– Data and Recommendations

- How to build interesting presentations

- Storylines

– Certification Exam

- (to be scheduled after the workshop

Agenda


TS20: TOP SKILLS 2020 – FUTURE´S TOP CRITICAL SKILLS

Reference: TS20

Duration: 24 hours

Standard: MCBOK


– Learn how to develop Future´s Top Critical Skills!

– Learn to solve complex problems

– Learn how to develop critical thinking and creativity

– Learn the techniques and key concepts for managing people

– Learn the techniques of communication and coordination with others

– Learn how to develop emotional intelligence

– Learn the techniques to improve the decision-making process

– Learn to develop cognitive flexibility

Objetives

– Everyone who wants to build a successful career

Recipientes

– Course materials

Materials

- Solving Complex Problems

- Problem Definition

- Solving Tree

- MECE Validation

- Critical Thinking

- Inferences separation

- Assumptions confirmation

- Daily ApplicationTechniques

- Creativity

- Generation and Cross-Fertilization

- Role Models and Obstacles

- People Management

- Passion for Excellence

- Assign and Delegate

- Coordinate with Others

- Effective Communication

- Presentation Techniques


- Self Knowledge

- Self Control

- Creating Empathy

- Networking Management

- Evaluation and DecisionMaking

- Informal reasoning andHeuristics

- Framing and Mapping

- Models and Techniques

- Service Orientation

- SO in Strategy and Organizational Culture

- Models and Techniques

- Negotiation

- Preparing to Win

- 14 Main Strategies

- Cognitive Flexibility

- Professional Impact

- The Power of Perspectives

Programme

– Explicação Teórica

– Prática em Casos Reais

Methodology


SCIENTIFIC DATA


SCIENTIFIC DATA COMPETENCY CENTER

Data

Scientist

Career

Data


Data

Engineer(Advanced)

Data Scientist(Expert)

Data

Scientist

Career

Data Mining

Advanced

Statistics

Algorithms and

Data Structures

Big Data

Machine

Learning

Artificial

Intelligence

Data Scientist

Sénior(Executive)

Business

Research

Methods

Leadership SkillsDatabases

Statistics

Fundamentals

Problem

Solving

Market Problem

Solving

Creative Problem

Solving

Data Science

Foundation

Data Science

Advanced

Data Science

Expert


SCIENTIFIC DATA COMPETENCY CENTER

>= 5 years of

experience and +


“Advanced”

>= 3 years of

experience and +


“Entry”

Until 3 years of

experience

EXPERT LEVEL

ADVANCED

LEVEL

ENTRY LEVELDATABASES

ARTIFICIAL INTELLIGENCE

DATA SCIENCE FOUNDATION

DATA MINING

ADVANCED STATISTICS

BUSINESS RESEARCH METHODS

STATISTIC FUNDAMENTALS

BIG DATADATA SCIENCE

EXPERTMACHINE LEARNING

PROBLEM SOLVING

DATA SCIENCE ADVANCED

ALGORITHMS AND DATA STRUCTURES


OBJECTIVES AND SOLUTIONData Science Problem Solving

Reference: Data Science Problem Solving

Duration: 16 hours


– Know how to solve business problems through a scientific process based on management and technological knowledge teachings

– Know how to predict trends and consumption habits of the various markets and sectors

– Know how to transform scientifically data into information

– Know how to critically and rationally extract knowledge from information

– Know how to proactively evaluate business situations, understanding all the necessary approach to correct analysis of different situations

Objetives


– IT professionals

– Functional Directors and Executives

– Professional BI departments, Marketing, IT, Quality, Risk, etc.

Recipients

- Course Handouts

- Exercises

Materials

- Introduction to Data Science

- Problem Solving– Problems Categorization

– Process of Problem Resolution

– Behaviour and Strategy

– Problem Resolution

Techniques

– Market Problem Solving

– Creative Problem Solving

- Business Research Methods– Historical Methods

– Testing Methods

– Interrogation Methods

- Management Consulting– The Pyramid Principle

– Definition of problem

- Advanced Analytics– Descriptive Statiscs

– Sampling

– Correlation Analysis

– Probability Distribution

Principles

– Statistical inference

Agenda


OBJECTIVES AND SOLUTIONData Science Foundation (Entry Level)

Reference: DSF

Duração: 40 horas


– Understand Data Science issue and its importance for decision-making


Objetives


– IT professionals



Recipients

- Course Handouts

- Exercises

- E-learning Tests

Materials

- What is Data Science?


– Process of Problem

Resolution


- Fundamentals of Statistics– Descriptive statistics

– sampling

– Correlation Analysis

– Probability Distribution

Principles

- Algorithms and data

structures– Sorting and search Algorithms

– Analysis of Algorithms


Algorithms

- Databases– Database design

– Entity Model – Association

– Relational model

- Business Research Methods– Historical methods

– Testing Methods


- Management Consulting– The Pyramid Principle

Agenda


OBJECTIVES AND SOLUTIONData Science Advanced (Advanced Level)

Reference: DSA

Duration: 40 hours





Objectives

– IT Professionals



– Data Scientists


Recipients

- Course Handouts

- Exercices

- E-learning Tests

Materials





Techniques

- Advanced Stastics– Statistical inference

– Regression Analysis

– Factor Analysis and Cluster

- Algorithms and Data

Structures– Data Structures

– Vectors and Matrices

- Databases– Tables for Standardization

– Relational algebra

– SQL Language

- Machine Learning– Local Search Algorithm

- Data Mining– Pre-Processing and Data

Processing

– SOM (Self-Organizing Maps)

– Decision Trees

- Artificial Intelligence– Genetic Programming

– Support Vector Machine

Agenda


OBJECTIVES AND SOLUTIONData Science Expert (Expert Level)

Reference: DSE

Duration: 40 hours







Objectives




– Data Scientists


Recipients

- Course Handouts

- Exercises

- E-learning Tests

Materials

- Problem Solving

– Problem Categorization


– Market Problem Solving

– Creative Problem Solving

- Advanced Stastics

– Statistical inference

– Regression Analysis

– Factor Analysis and Cluster

- Algorithms and Data Structures

– Algorithms for Problem

Resolution

– Vectors and Matrices

– Linear lists

– Nonlinear lists

- Business Research Methods

– Historical methods

– Testing Methods


- Big Data

– Map Reduce Model

– Finding Similar Items

– Link Analysis

- Machine Learning

– Local search algorithm

– Optimization with Simulated

Annealing

– Genetic algorithms

- Data Mining

– Artificial neural networks

– Predictive Model Evaluation

- Artificial Intelligence

– Genetic Programming

– Support Vector Machine

Agenda


OBJECTIVES AND SOLUTIONDSC (Data Science Course)

Reference: DSC

Duration: 156 hours







Objectives




– Data Scientists


Recipients

- Course Handouts

- Exercices

- E-learning Tests

Materials

- What is Data

Science?

- Problem Solving

– Problems

Categorization

– Process of

Problem

Resolution

– Behaviour and

Strategy

– Problem

Resolution

Techniques

– Market Problem

Solving

– Creative Problem

Solving

- Fundamentals of

Statistics

– Descriptive

statistics

– Sampling

– Correlation

Analysis

– Probability

Distribution

Principles

- Advanced

Stastitics

– Statistical

inference

– Regression

Analysis

– Factor Analysis

and Cluster

- Algorithms and

Data Structures

– Sorting and

search algorithms

– Analysis

Algorithms

– Algorithms for

Problem

Resolution

– Data Structures

– Vectors and

Matrices

– Linear lists

– Nonlinear lists

- Databases

– Database design

– Entity Model -

Association

– Relational model

– Tables for

Standardization

– Relational algebra

– SQL

- Business

Research Methods

– Storical Methods

– Testing Methods

– Interrogation

Methods

- Big Data

– Map Reduce

Model

– Finding Similar

Items

– Link Analysis

- Machine Learning

– Local search

algorithm

– Optimization with

Simulated

Annealing

– Genetic

algorithms

- Data Mining

– Pre-Processing

and Data

Processing

– SOM (Self-

Organizing Maps)

– Decision Trees

– Artificial Neural

Networks

– Predictive Model

Evaluation

- Artificial

Intelligence

– Genetic

Programming

– Support Vector

Machine

- Management

Consulting

– The Pyramid

Principle

– professional and

ethical behavior

– Definition of

problem

– Compilation and

analysis of data

– Data presentation

and

recommendations

Agenda


OBJECTIVES AND SOLUTIONGoogle Analytics Advanced

Reference: Google Analytics Advanced

Duration: 12 hours


Category: Base Configuration

– Identify Google AnalyticsFundamentals

– Understand theimportance of GoogleAnalytics in the processesof organizations

– Apply Analytics conceptsin simulation exercises ingroup

– Know facilitationtechniques andorganization of workshops

Objectives

– Directors and AreaResponsibles

– Data Scientists

Recipients

- Course Handouts

- Exercises

Materials

Agenda- Introduction

- Introduction to Google Analytics

concept and methodology

- The steps of the Google Analytics

process

- Good practices in Platform

Management

- View Platform (management level)

- Accounts and Property Management

- Integrations Configuration

- Analysis and Management

- Objectives and Funnels Shopping

- Events

- Social Actions

- Shop-online (Management and

Analysis)

- Mobile Apps (Management and

Analysis)

- Management and Analysis:

- Custom Reports (Custom

reports - Analysis of KPI's)

- Custom Segments

(Segmentation of Data Analysis)

- Dashboards (Administration and

Marketing Managers)

- KPIs definition


OBJECTIVES AND SOLUTIONManagement and Campaign Targeting

Reference: Management and CampaignTargeting

Duration: 4 hours


Category: Optimization and Conversion





Objectives


– Data Scientists

Recipients

- Course Handouts

- Exercises

Materials

Agenda- Management of Good Practices

- Targeting Campaign for:

- Desktop

- Mobile

- Apps

- Communication Targetting


OBJECTIVES AND SOLUTIONManagement and Optimization

Reference: Management and Optimization

Duração: 4 hours







Objectives


– Data Scientists

Recipients

- Course Handouts

- Exercises

Materials

Agenda- Tests A/B

- Concepts and Typology

- Realization and Monitoring

- Check-out management with funnel

- Retargeting/Remarketing


OBJECTIVES AND SOLUTIONGoogle Tag Manager

Reference: Google Tag Manager

Duration: 4 hours







Objectives


– Data Scientists

Recipients

- Course Handouts

- Exercises

Materials

Agenda- Configuration of Google Analytics/Desktop

- Configuration of Google Analytics/Apps

- Configuration of others tags


OBJECTIVES AND SOLUTIONExcel Foundation

Reference: Excel Foundation

Duration: 4 hours


Category: Foundation

– Know how to solve businessproblems through a scientificprocess based on technologicalknowledge

– Know how to predict trends andconsumption habits of thevarious markets and sectors

– Know how to scientificallytransform data into information

– Know how to critically andrationally extract knowledgefrom information

– Know how to evaluateproactively business situations,understanding all the necessaryapproach to correct analysis ofdifferent situations

Objectives


– Data Scientists

Recipients

- Course Handouts

- Exercises

Materials

Agenda- Basic operations on worksheet

- The initial screen of Excel

- Make a first sheet

- Save the file

- Improve the presentation of the

worksheet

- Open a new worksheet

- Math operations

- Move and copy a spreadsheet

- Opening windows

- Protect the worksheet

- Freeze Titles on screen

- The Undo and Repeat commands

- Validation of the input data

- Worksheets Print

- Graphics

- Build a line chart

- Improve graphic presentation

- Bar graph

- The chart sheets

- Inclusion of others graphs in

documents of others Windows

applications

- Delete graphs

- Graphics Print

- Formulas and Functions

- Introduction

- Introduct a first function

- Date and Time Functions

- Statistical Applications

- Descriptive Stastistic

- Measures of Descriptive

Statistical

- Descriptive Statistics functions

- Graphical representation of

frequency distribution -

Histogram

- Theoretical distributions


OBJECTIVES AND SOLUTIONExcel Advanced

Reference: Excel Advanced

Duration: 8 hours


Category: Advanced






Objectives


– Data Scientists

Recipients

- Course Handouts

- Exercises

Materials

Agenda- Graphics

- The graphic sheets

- Inclusion of graphics in documents

of other Windows applications.


- Introduction

- Introduct a first function

- Functions of Date and Time

- Functions for text manipulation

- Logic Functions

- Functions of Search and Reference

- VLOOKUP and HLOOKUP Functions

- LOOKUP Function

- Absolute address

- Pivot Tables

- Data Tables

- Sort rows in a table

- Selection lines

- Functions for data tables

- Stastistics Applications

- Descriptive Stastitic

- Descriptive Statistical measures

- Descriptive Statistics functions

- Graphical representation of

frequency distribution –

Histogram


- Statistical inference

- Simple Random Sampling

- Testing for differences of Averages

- Testing for the difference of

variance

- Simple Analysis of Variance

(ANOVA)

- Analysis of Double Variance

(Two-Way ANOVA)

- Independence Test

- Correlation and regression

- Simple linear correlation

- Simple linear regression

- Multiple linear regression


OBJECTIVES AND SOLUTIONExcel Expert

Reference: Excel Expert

Duration: 12 horas


Category: Expert






Objectives


– Data Scientists

Recipients

- Course Handouts

- Exercises

Materials


- Functions of Date and Time

- Functions for text manipulation

- Logic Functions

- Functions of Search and Reference

- VLOOKUP and HLOOKUP Functions

- LOOKUP Function

- Absolute address

- Pivot Tables

- Stastistics Applications

- Descriptive Stastitic


- Statistical inference

- Linear Correlation and Linear

Regression

- Smoothing Methods of Time Series

- Simple Moving Averages

- Simple Exponential Smoothing

- Mathematical applications

- Mathematical functions

- Various functions

- Combinatorics functions

- Trigonometric functions

- Functions on arrays

- Goal seek command to solve

equations

- Optimization Problems

- Financial investments

- Interest and rent

- Scenarios

- Building a scenario

- Scenarios report

- Combination of spreadsheets

- Amortization of fixed assets

- Economic viability of investment

projects

- Obligations and Treasury Bills

Agenda


LISBON EDITIONS

Training 2017 Calendar

JAN FEV MAR ABR MAI JUN JUL SET OUT NOV DEZ

Data Science Foundation

2, 6, 7, 9, 13,

14, 16, 20, 21,

23, 27, 28, 30

Data Science (Longa duração) 4, 5, 7, 11, 12,

14, 18, 19, 21,

25, 26, 28

2, 3, 9, 10, 12,

16, 17, 19, 23,

24, 26, 30, 31

2, 6, 7, 9, 13,

14, 16, 20, 21,

23, 27, 28, 30

4

Bussiness Plan Foundation 3, 4, 5, 6, 10,

11, 12, 13, 17,

18, 19, 24, 25

16, 18, 23,

25, 30

Innovation Management

Foundation 15, 16, 17 21, 22, 23

Certified Innovation Manager

(Level 1)24, 25, 26

Customer Experience and

Open Innovation24, 25, 26

How to design and facilitate

creativity workshops13, 14, 20, 21,

27 e 28

Business Case Foundation22, 23 e 30 29, 30

6, 7, 14, 15,

21, 22, 28, 29

Business Analysis &

Requirements 10, 13,14 3, 8, 10, 15 8, 92, 4, 10, 12,

17, 19, 24, 26

Business Analysis Certification

20, 21

1, 5, 6, 7, 14,

15, 19, 20, 21,

22, 26, 27, 28,

29

4, 54, 5, 6, 7, 11,

1218, 19

Standard Post LaborStandard Labor Express Weekend Express Labor


LISBON EDITIONS



CobiT® 5 Foundation

(12 horas)

11, 12, 18 e

19

Tests Management

Foundation Level (12 horas)8, 10, 15, 17

Project Management

Foundation22, 23, 24,

25

5, 7, 12, 14,

19, 21, 26,

28

5, 6

Project Management

Certification4, 5

17, 18, 19,

26, 27,

2, 3, 4, 8, 9,

10, 1516, 17

6, 8, 13, 15,

20, 22

Microsoft Project Planning +

Controling22, 23, 24,

25, 2610,11,12

Agile Certification Training 11, 12

High Performance

Competencies 5, 6, 19, 20 1, 2

4, 5, 6, 7,

11, 12, 13,

14, 18, 19

Management Consulting24, 25

11, 12, 18,

19

Inteligência Emocional 13, 14, 27,

28

Strategic Management

Professional3, 4, 5, 6, 7

NOTA: Os restantes cursos do Catálogo serão realizados “on demand”

Standard Post LaborStandard Labor Express Weekend Express Labor


OPORTO EDITIONS



Business Case Foundation

Express 11, 12 5, 6 23,24

Project Management Foundation

Express 20, 21 22,23 7,8

Project Management Certification

Express 27, 28 9,10

Business Analysis & Requirements

Express 21, 22 6, 7 21, 22

Business Analysis Certification

Express 18, 19 11, 13

High Performance Competencies

Express 25, 31 20,21 2, 3

Certified Innovation Manager

(Level 1) 17, 18, 19

The other courses of the catalog will be done “on demand”

Express Weekend Express Labor


WINNING TEAMPartners

CARLOS

JERÓNIMO

ANTÓNIO

FERNANDESVÂNIA PATRÍCIO RICARDO SANTOSLEANDRO PEREIRA

CEO at WINNING

Professor at ISCTE

Director of the Executive Master

in Project Management at INDEG-

IUL

President of PMI Portugal

President of Business Case

Institute

PhD in Project Management

DEA Certificate in Knowledge

Management

Certified PMP® by PMI®

Certified ROI Professional

Partner at WINNING

Professor at ISCTE

Director of the Executive Master

in Project Management at INDEG-

IUL

Vice President of PMI Portugal

PhD student in Management


Certified in MPC and MCTS by

Microsoft

Partner at WINNING

Professor in the Executive Master

in Programs and Project

Management at INDEG-IUL

Graduated in Organization and

Business Administration

Postgraduate in Project

Management

Certified CBAP® by IIBA®


Partner at WINNING

Professor in the Executive Master

in Programs and Project

Management at INDEG-IUL

PhD student in Management


Certified ROI Professional

International certified in

Coaching by ICF

Practitioner in PNL

Partner at WINNING

Graduated in Management at

ISCTE

Postgraduate in International

Management at ISCTE

Certified CAPM® by PMI®

Certified in MPC and MCTS by

Microsoft


WINNING TEAMCompetency Centers

VERA SANTOSHead of IMCC

CLÁUDIA TEIXEIRAHead of BMCC

ALEXANDRE INÁCIOHead of BACC

SANDRA MENDESHead of PMCC

Graduated in Environmental

Engineering

Executive Master in Management

and Marketing

Certified CCP

Certified Customer Experience

Management by GCEM®

Certified Innovation Management

Level 1 by GIMI®

Graduated in Business

Administration by Univ. Católica

Post Graduated in Hotel

Management by Les Roches

CEO of Business Case Institute

Master degree in Management at

ISCTE Business School (specialized

in Benefits Management)

Certified CCP

Graduated in Psychology at

Faculdade de Psicologia –

Universidade de Lisboa

Certified CCP

Certified CBAP® by IIBA®

Certified CTFL® by ISTQB®

Graduated in IT Management,

advanced training in Project

Management

Post Graduate in Project

Management from the Higher

Institute of Management.


MCTS (Microsoft Certified

Technology Specialist: Managing

Projects, Microsoft Project 2010,

Office SharePoint Server 2007)

and MCSD for Microsoft.

JORGE CORREIAHead of SMCC & DCCC

Graduated in Electrotechnical and

Computer Engineering by

Faculdade de Engenharia da

Universidade do Porto

MBA by Porto Business School

Post Graduate in Business

Intelligence & Analytics by Porto

Business School.

Certified Scrum Master

Certified ISO 9001, ISO 14001 e

ISO 18001 Internal Auditor

Certified Yellow Belt Enterprise

Lean/ Six Sigma


REGISTRATION FORM

Registration Form

Course:

Name:

Telephone: Mobile: email:

Linkedin (Optional): Facebook (Optional):

Date of Birth: Nacionality: Place of Birth:

Citizen Card Number: Expiry Date:

Passport Number: Expiry Date:

Academic Qualifications:

Professional Data:

Employer: Entity where you work (if it is different from the Employer):

Role:

If you have PMP® Certification and this course aims to get PDU's in order to renew this Certification, fill the fields below so that we can report your

participation to PMI®

PMI ID: PMP ID:

Billing Data:

Company: Telephone: email:

Address: City: Postal Code:

NIPC / NIF: Telephone:

Amount: __________________€ is paid to Winning Management Consulting by bank draft of IBAN: PT50 0035 0344 00007352230 53

Date: Signature:

Notes:

a) Registration is validated only after all the mandatory fields are filled

b) Cancellation until 30 days before the date of the course is refunded in 100% of the value; Cancellation until 15 days before the start date of the course is refunded 50% of the value

c) The non-payment until the date of the course, prevents the candidate from attending the course

d) Formalization of the registration must be sent by email to [email protected]

e) The course includes the certificate, handouts in electronic format and coffee break

f) The emision of the certificate occurs only when the attendance is equal or higher than 66% of the course duration

g) Values presented don't include the VAT

h) In case Winning supends the course, the candidate is refunded 100% of the value or automatically registered in the next session

i) Confirm with Management School if the course which you are registtered aims the Renewal of PMP® Certification

j) Certification of Attendance will be issued and sent in digital format. In case you wish to receive it in paper and by mail, there will be na extra charge of 5€


GENERAL CONDITIONS

- We have Special Discounts Conditions for groups

- We prepare Learning Customized to your needs

- We assume the Share of Risk of your project learning

- We have Financing Conditions with payment plans

with and without interest

- We have a System of Points with several advantages

in your professional development

General Conditions Social Responsibility

- We offer our training without costs to

unemployed people

- Show an unemployment proof in order to

assure your situation

- Send us your curriculum vitae to consider

your profile

- Limited vacancies in each training course


WHY CHOOSE WINNING?We bet on experience and team characteristics

─ PhD’s and Post Graduations in Management

─ PMP® (Project Management Professional) Certifications

─ CRP® (Certified ROI Professional) Certifications

─ ITIL v3 Certifications

─ Microsoft EPM Certification

─ International Certification in Coaching (CIC)

─ CBAP ® (Certified Business Analysis Professional) Certifications

─ Pedagogical Aptitude Certification (PAC)

─ Active participation in the development of the international most

known standards of management

─ Active Boards of Teaching Institutions and Professional

Associations

─ International Certification of Practitioner in Neurolinguistic

Programming (NLP)

─ Over a dozen of PMO’s implemented in the Iberian market

─ Several BAO’s implemented in credit, financial and insurance

institutions

─ Dozens of Organizational Intervention Projects in the governance

and process reengineering

─ Several dozens of Implementations and Integrations of PPM

management solutions

─ Preparation of hundreds of candidates to PMP’s and CBAP’s

─ Thousands of training hours

Team characteristics Team experience



http://www.grcg.com/

http://www.grcg.com/

http://www.istqb.org/

http://www.istqb.org/


WINNING INSIGHTSOur thoughts and references

• Orçamento – Da limitação ao

desperdício

• Perdemos a competência de criar

riqueza?

• A Sociedade Atual de Consumo e as

Novas Estratégias Empresariais

• Pereira Diamond: Benefits

Management Framework

• ROI in Training: How do HR Executives

make investment decisions?

BENEFITS MANAGEMENT

Competency Center


Competency Center

STRATEGIC MANAGEMENT

Competency Center

• O ROI da felicidade no trabalho

• Como Criar Novos Hábitos

• Feedback: Sinergias para o sucesso

• Como se cria um líder

• Liderança na Prática

• Externalização

• O Líder Emocional

CHANGE MANAGEMENT

Competency Center

• PMLS – Project Management Learning

• Inteligência Emocional – A nova

ferramenta do gestor de projeto

• De Taylor a Tailoring

• Project Rescue – The Bridge to

Success

• Gerir o Imprevisível

PROJECT MANAGEMENT

Competency Center• Business Analysis Office

• The Challenge of Scientific

Management in Enterprises

• Big Data for Business

• Cloud Computing

• Para um Data Scientist há sempre

oportunidades e os negócios são

sempre rentáveis

DATA SCIENCE Competency Center

• Customer Centric Innovation

• The consumer sector in 2030: Trends

• Disrupting beliefs a new approach for

business-model innovation

• The Innovation mindset your company

can’t afford to lose

• Cracking the code of innovation

• Strategy as a Wicked Problem

• A guide to the future of Strategy

• Association for Strategic Planning

• Blue Ocean Strategy

• Resource Based-View

• The End of Industry

• How to win in an unpredictable

world

http://www.winning.pt/pt/insights/insights/156-orcamento-da-limitacao-ao-desperdicio

http://www.winning.pt/pt/?option=com_content&view=article&layout=edit&id=201

http://www.winning.pt/pt/?option=com_content&view=article&layout=edit&id=202

http://www.winning.pt/pt/management-research/scientific-articles#download-6

http://www.winning.pt/images/roi_in_training_article_vwinning.pdf

http://www.winning.pt/pt/insights/insights/15-portugues/publicacoes/159-o-roi-da-felicidade-no-trabalho

http://www.winning.pt/pt/insights/insights?layout=edit&id=212



hhttp://www.winning.pt/pt/insights/insights/157-lideranca-na-pratica

http://www.winning.pt/pt/insights/insights/154-a-externalizacao

http://www.winning.pt/pt/insights/insights/150-o-lider-emocional

http://www.winning.pt/images/downloads/pmls.pdf

http://www.winning.pt/images/downloads/pmls.pdf

http://www.winning.pt/insights/insights?layout=edit&id=207

http://www.winning.pt/insights/insights/282-project-rescue-article

http://www.winning.pt/insights/insights?layout=edit&id=204

hhttp://www.winning.pt/pt/?option=com_content&view=article&id=158:business-analysis-office&catid=16:insights

http://www.winning-consulting.com/the-challenge-of-scientific-management-in-enterprises/?lang=en

http://www.winning-consulting.com/big-data-for-business/?lang=en

http://www.winning-consulting.com/insights/

http://www.winning-consulting.com/profissao-do-futuro/

https://hbr.org/2006/04/manage-customer-centric-innovation-systematically

http://www.mckinsey.com/insights/consumer_and_retail/the_consumer_sector_in_2030_trends_and_questions_to_consider?cid=other-eml-nsl-mip-mck-oth-1601

http://www.mckinsey.com/insights/innovation/disrupting_beliefs_a_new_approach_to_business-model_innovation

https://hbr.org/2015/10/the-innovative-mindset-your-company-cant-afford-to-lose

http://www.business-standard.com/article/management/cracking-the-code-of-innovation-113100600621_1.html

https://hbr.org/2008/05/strategy-as-a-wicked-problem

https://www.researchgate.net/publication/256807030_A_Guide_to_the_Future_of_Strategy_The_History_of_Long_Range_Planning

http://www.strategyassociation.org/

https://www.blueoceanstrategy.com/

https://www.strategicmanagementinsight.com/topics/resource-based-view.html

http://www.economist.com/news/britain/21656198-impending-closure-britains-last-deep-coal-mines-moment-reflection-and-awe-end

https://www.udemy.com/antifragile-business/


WINNING BOOKSOur publications

We live in the age of

knowledge. The ability to

learn continuously and

share with future

generations has marked

the success of the society

as a whole and of some

particular organizations.

With the accelerated

volatility context and

business models,

knowledge becomes a

mandatory asset in

modern organizations.

.

We are born with an

allowance, we grew up

with EU funds and manage

based on approved

budgets. That's how a

generation loses

competence to CREATE

WEALTH. Because there is

budget, the most

elementary principle of

economic return is placed

in the background and

waste in vanities,

immediacies and personal

interests its astonishing.

The need to grow rapidly,

to increase market share,

winning margin forces the

manager to take

continued inadequate or

ineffective measures in a

desperate attempt to

achieve the company´s

objectives and survive.

This imperative forces that

the only certainty is the

permanent change, which

should be based on

principles of corporate

intelligence

The ongoing

transformation of the

business model is now

the only competitive

advantage for

organizations. Innovate

with value means a

continuous state of

rational madness for a

quick change and smart

means leaving behind

error-try approaches

based on assumptions,

acts of faith and lack of

organizational humility

Learning how to make

decisions is probably one

of the factors that most

influences both

manager´s and

organization´s success.

We are the result of the

decisions we make and

their effects sometimes

persecute us for the rest

of our lives. Acting with

technicality and scientific

precision to ensure its

success is critical in a

world increasingly

complex

The ability of creating value

in a fragil economy is

nowadays, a challenge for

Portugal and for a range of

economic and social agents.

Knowing how to invest in

the right projects, designing

benefits and establishing

governance and

management models that

guarantee the success of the

initiatives is a must in our

country.

This book is a practical

guide for choosing the right

projects and knowing how

to correctly manage it.

http://www.fca.pt/cgi-bin/fca_main.cgi/?op=2&isbn=978-972-722-697-9












http://www.businesscaseinstitute.org/bcbok-standards/bcbok-guide

http://www.businesscaseinstitute.org/bcbok-standards/bcbok-guide


WINNING IN MEDIAOur success in the media

“In only 9 months of existence WINNING reaches 1 million billing” "WINNING doubles billing for three consecutive years""WINNING grows 25% in the

international market"

https://www.youtube.com/watch?v=57ieKbLuz3Y

https://www.youtube.com/watch?v=57ieKbLuz3Y

https://www.youtube.com/watch?v=35MC5OnSwro

https://www.youtube.com/watch?v=35MC5OnSwro

https://www.youtube.com/watch?v=K5NkbcWQlaQ



WINNING IN MEDIAScientific Data

“Data Scientist : an emerging profession” Expresso Emprego

“The Business Doctor", Leandro Pereira, Jornal PRIMEIRA HORA, Económico TV

“WINNING at TOP10 of HEROIS PME", Reportagem SIC NOTICIAS

https://www.youtube.com/watch?v=M7JFTyVwxtg

https://www.youtube.com/watch?v=M7JFTyVwxtg

https://www.youtube.com/watch?v=9Cns3Uxq79o

https://www.youtube.com/watch?v=9Cns3Uxq79o


WINNING IN MEDIAOur success in the media

“Winning estima duplicar o volume de negócios pelo terceiro ano consecutivo”

Winning expects to double its turnover in the third consecutive year

“Conseguir injetar previsibilidade e criação de valor nas organizações”

Inject predictability and create value in organizations

“A Winning cresce 100% em 2013 e perspetiva 80% de crescimento em 2014”

Winning grows 100% in 2013 and predicts 80% of growth in 2014

“Formar para a certificação ajuda na redução de custos”

Train for the certification helps costs reduction

“Winning com certificação Microsoft Gold”

Winning achieves Microsoft Gold certification

“Formação gratuita para desempregados”

Free training for unemployed people

“Winning aposta no mercado Externo”

Winning bets in the external market

* Click on the logos to read full news (in portuguese).

http://www.winning.pt/pt/noticias/162-winning-reforca-trabalhadores-para-crescer-em-portugal

http://www.winning.pt/pt/noticias/162-winning-reforca-trabalhadores-para-crescer-em-portugal

http://www.youtube.com/watch?v=CXPpwYiZ5_0

http://www.youtube.com/watch?v=CXPpwYiZ5_0



http://www.winning.pt/pt/noticias/114-winning-vida-economica

http://www.winning.pt/pt/noticias/114-winning-vida-economica

http://www.computerworld.com.pt/2013/03/20/winning-com-certificacao-microsoft-gold/?goback=.gmp_4293652.gde_4293652_member_224660060

http://www.computerworld.com.pt/2013/03/20/winning-com-certificacao-microsoft-gold/?goback=.gmp_4293652.gde_4293652_member_224660060

http://expressoemprego.pt/noticias/winning-forma-novos-analistas/3281

http://expressoemprego.pt/noticias/winning-forma-novos-analistas/3281

https://www.facebook.com/photo.php?fbid=425522460830838&set=pb.298516390198113.-2207520000.1364385521&type=3&theater

https://www.facebook.com/photo.php?fbid=425522460830838&set=pb.298516390198113.-2207520000.1364385521&type=3&theater


WINNING FAST TRACKOur path in 4 years experience

UK

Portugal Spain

Angola

Italy

2012 2013 2014

Start Up

5 Employees

ROI

Certification

1.2 M€ Revenue

0% Liabilities

25 Employees

2.5 M€ Revenue

0% Liabilities

54 Employees

PMI

Certification

IIBA

Certification

1st Project

in Spain

Microsoft

Gold

Certification

1st Project

in UK

1st Project

In Italy

1st

Business

Case

Project Livro

“Como Criar

Riqueza”

1.000

managers

trained

10 EPM’s

Implemented

1st Business

Case Office in

Portugal

1st Project

in Angola

50 Active

Clients

5.000

training

hours

3.75 M€ Revenue

0% Liabilities

89 Employees

2015

4.00 M€ Revenue

0% Liabilities

100 Employees

2016

Livro

“Genética da

Inovação”

Lançamento

do BCI e do

BCBOK

Redefinição

do Modelo

de Negócio

2017

1º Curso

DATA

SCIENCE

Strategic

Management

CertificationInnovation

Management

Certification

5.00 M€ Revenue

0% Liabilities

110 Employees


HOW TO FIND US?Location and Contacts

ADRESS: Alameda dos Oceanos 41P, Parque das Nações

1990-203 Lisboa

GPS: N38° 45.7391', W9° 5.8502 ‘

METRO: Oriente – Linha Vermelha

BUS: 25 | 44 | 208 | 400 | 705 | 708 | 759 | 782 | 728

REFERENCES: Rua das traseiras do Casino de Lisboa

[email protected]

www.winning.pt

facebook.com/winning.scientific.management

linkedin.com/company/winning-scientific-management

+351 218 963 030

https://www.google.pt/maps/place/Winning+Management+Consulting/@38.763252,-9.097023,17z/data=!4m2!3m1!1s0xd1931814b0037e7:0x653c2a0d6e6874ce

mailto:[email protected]

http://www.winning.pt/

https://www.facebook.com/winning.scientific.management/

http://linkedin.com/company/winning-scientific-management

BECOME WINNERS TOGETHER.Disclaimer

This document may contain techical, commercial confidential and privileged information. Complying with all applicable copyright laws is the responsability of the client.

Therefore, the cliente should not reveal any information to any third party, without the explicit authorization of the author.

training catalog 2017 · 2017-07-27 · gimi, imbok and the gimi logo are registered marks of...

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