training catalog - training | bangkok · competency: coaching and mentoring rust g for g t g e ke h...

TRAINING CATALOG

1 © 2017 Copyright. All rights reserved. AcComm & Image International. Tel. (66) 2197 4588-9

TRAINING CATALOG


We deliver competency-based training approach. We offer professional learning materials with tools kits. We offer blended-learning approaches.

www.spg-asia.com

100% Repeated Clients

Aligned to Strategic

Objectives

Aligned to Strategic

Objectives

Ability to do vs. know

Focus on knowledge, skills practices and

behaviors

Learner focused

TRAINING CATALOG


COMMUNICATION AND

COMMUNICATION STRATEGY

Think on Your Feet®

Effective Communication for Results

Conflict management

Handling Difficult People

Working Successfully with Others

Effective Presentation

Effective Listening

Assertive Communication

Giving and Receiving Feedback

The Art of Influencing Others

Talk Like a Leader

LEADERSHIP DEVELOPMENT

Leading Success

Leadership Development

What is my leadership styles?

ปัน้ผูจ้ัดการเป็นผูน้ า

Effective Leadership Behavior

Leading Change Effectively

Impactful Communication for Leaders

Emotional Intelligence Skills for Leaders

Hot

Hot

PERFORMANCE MANAGEMENT

Goal Setting

Performance Appraisal

Performance Feedback

Effective Performance Management

System

Effective Performance Conversation Hot

TRAINING CATALOG


Testimonials:

" ---. Many thanks for your support in 2014. I really feel that it had a very positive impact on our organization, as I see the tools being implemented every day."

-Peter Taylor, Finance Director

– AB Foods, a British multinational food processing and retailing company whose headquarters are in London. Well-known product in Thailand and Asia Pacific are Twinings and Ovaltine..

More testimonials, please click: http://www.spg-asia.com/Testimonial.html

ICF Approved Coaching Programs

หลักสตูรทีไ่ดรั้บการรับรองมาตรฐานสากลจาก

สหพันธโ์คช้นานาชาต ิ(International Coach Federation)

หลักสตูรประกาศนยีบตัรการโคช้ (60 ICF Approved Hrs.)

Coaching Essentials and Principles Certificate Program

หลกัสตูรการโคช้ข ัน้สงู “Leader & Manager” as a Coach (20 ICF Approved Hrs.)

Coaching Tools for Coaching within Organization

Performance Coaching / Coaching for High Performance

หลักสตูรการโคช้ขัน้สงู “Communicating Effectively for Coaches” (18 ICF Approved Hrs.)

Group Coaching & Team Coaching

Leadership Coaching & Executive Coaching (Training and One-on-One Coaching)

การสรา้งวัฒนธรรมการโคช้ (Creating Coaching Culture)

Hot

TRAINING CATALOG


MANAGEMENT & MANAGERIAL SKILLS

Effective Manager

People Management


Effective Delegation

Problem Solving

Decision Making

Effective Meeting

Time Management

HR for Non-HR

Employee Engagement

Finance for Non-Finance

SUPERVISORY SKILLS

Supervisory Skills

Coaching Skills for Supervisors


Project Management

Problem Solving and Decision Making

Planning and Organizing

Time and Meeting Management

Productive Work Habits

TRAIN-THE-TRAINER

How to be an effective trainer?

Facilitation Skills and Coaching Skills for

Trainers

Team and Group Coaching Skills for

Trainers

Professional Image for Trainers

PRESETATION AND FACILIATION SKILLS

Effective Presentation Skills

Skilled Presenter

Strategic Presentation

Facilitation Skills and Activities

Handling Tough Questions

Performing Well Under Pressure

นอกจากการอบรม การโคช้ และใหก้ารปรกึษา แอคคอมฯ ยงัมคีวามเชีย่วชาญในการออกแบบหลักสตูร ตามความตอ้งการในการพัฒนาใหก้บัลกูคา้

และไดรั้บความไวว้างใจใหพั้ฒนาหลักสตูรเฉพาะ ใหก้บัองคก์รชัน้น ามากมาย

Hot

Hot

Hot

TRAINING CATALOG


SALES DEVELOPMENT

Developing Sales Professionals

Selling Skills and Steps

Storytelling for Sales

Sales Coaching

Building Partnership with Customers

What is my selling styles?

Negotiation for Results

Strategic Sales Presentation

Professional Image for Salespeople

CUSTOMER SERVICE

Customer Service Excellence

What is my customer service styles?

Communicating Effectively with

Customers

Emotional Intelligence in Customer

Services

Effective Complaint Handling

Professional Image and Business Etiquette

in Customer Services

PERSONALITY DEVELOPMENT

Networking Skills

Dress for Success

Executive Presence and Professional

Image

Business Etiquette

Dining Etiquette

Social Etiquette

Professional Image Development

Professional Image in Customer Services

Hot

Hot

Hot

TRAINING CATALOG


Course Name

Competency: Communication and Communication Strategy

Org

an

izin

g

Idea

s

Pre

sen

tin

g

Idea

s C

learly

Influe

ncin

g

Skill

s

Con

flic

t

Han

dlin

g

Fe

ed

ba

ck

Skill

s

EQ

and

Lis

ten

ing

Skill

s

Build

ing

Tru

st

& C

on

fid

ence

Str

ess

Ma

na

gem

en

t

Ana

lyzin

g

Pers

on

alit

y

Sty

les

Ada

ptin

g

Sty

les

Str

ate

gic

Pre

sen

tatio

n

Inspirin

g a

nd

Mo

tivatin

g

Think on Your Feet®

Effective Communication for Results

Conflict Management

Handling Difficult People

Working Successfully with Others

Effective Presentation

Effective Listening

Assertive Communication

Giving and Receiving Feedback

The Art of Influencing Others

Talk Like a Leader

Navigating Difficult Conversation

TRAINING CATALOG


Course Name

Competency: Coaching and Mentoring

Buld

ing T

rust

Ge

ttin

g

Agre

em

ent

Coa

ch

ing

Pre

sen

ce

Lis

ten

ing

L

ike

a C

oa

ch

Askin

g

Pow

erf

ul

Qu

estio

ns

Spe

akin

g L

ike

a C

oa

ch

Fe

ed

ba

ck

Cre

atin

g

Aw

are

ness

Go

al S

ett

ing

Desig

nin

g

Lea

rnin

g

Action

s

Ma

na

gin

g

Pro

gre

ss a

nd

Accou

nta

bili

ty

Ma

na

gin

g f

or

Hig

h

Perf

orm

ance

Leader as Coach Certificate Program

Manager as Coach Certificate Program

Coaching Essentials and Principles Certificate Program

Communicating Effectively for Coaches

Coaching and Mentoring Skills

What is my coaching styles?

Developing Self and Others

Coaching Skills Inventory and Debriefing

Coaching for High Performance

Brain-based Coaching

Group and Team Coacing

Creating Coaching Culture

TRAINING CATALOG


Course Name

Competency: Leadership

Tru

st

and

Inte

grity

Str

ate

gic

Com

mu

nic

atio

n &

Envis

ion

ing

Coa

cin

g

Mo

tivatin

g a

nd

Inspirin

g

Div

ers

ity

Lea

din

g C

ha

ng

e

Build

ing

Eff

ective

Te

am

s

EQ

and

Str

ess

Ma

na

gem

en

t

Giv

ing

an

d

Rece

ivin

g

Fe

ed

ba

ck

Ana

lyzin

g

Em

plo

ye

es’

Sty

les

Eng

ag

ing

Oth

ers

Build

ing

Part

ners

hip

an

d

Netw

ork

ing

Leading Success

Leadership Development

What is my leadership styles?

ปัน้ผูจ้ัดการใหเ้ป็นผูน้ า

Effective Leadership Behaviors

Leading Change Effectively

Impactful Communicatio for Leaders

Emotional Intelligence Skills for Leaders

TRAINING CATALOG


Course Name

Competency: Management and Managerial Skills

Goa

l Set

ting

Perf

orm

ance

App

risa

l

Pla

nn

ing

an

d

Org

an

izin

g

Pro

gre

ss a

nd

Accou

nta

bili

ty

Decis

ion

Makin

g

/Pro

ble

m S

olv

ing

Tim

e

Ma

na

gem

en

t

Dele

gatio

n

Pro

ject

Ma

na

gem

en

t

Te

am

Ma

na

gem

en

t

Pro

du

ctive

Wo

rk

Hab

its

Fin

an

ce

Ma

na

gem

en

t

HR

M

ana

gem

ent

Efffective Managers

People Management


Project Management

Problem Solving

Decision Making

Effective Meeting

HR for Non-HR and Employee Enagement

Finance for Non-Finance

TRAINING CATALOG


Course Name

Competency: Supervisory

Go

al S

ett

ing

Perf

orm

ance

App

risa

l

Pla

nn

ing

an

d

Org

an

izin

g

Pro

gre

ss a

nd

Accou

nta

bili

ty

Decis

ion

Makin

g

/Pro

ble

m S

olv

ing

Tim

e

Ma

na

gem

en

t

Dele

gatio

n a

nd

Deve

lop

ing

Oth

ers

Pro

ject

Ma

na

gem

en

t

Te

am

Ma

na

gem

en

t

Pro

du

ctive

Wo

rk

Hab

its

Com

mu

nic

atio

n

and

Motiva

tio

n

Giv

ing

an

d

Rece

ivin

g

Fe

ed

ba

ck

Supervisory Skills

Coaching Skills for Supervisors


Project Management

Problem Solving and Decision Making

Productivity

Planning and Organizing

TRAINING CATALOG


Course Name

Competency: Sales and Customer Service

Build

ing

Tru

st

Lis

ten

ing

and

Refle

ctio

n

Influe

ncin

g a

nd

Pers

ua

din

g

Spe

akin

g C

lerl

y

with

Im

pact

Sale

s P

rese

nta

tio

n

Han

dlin

g

Ob

jectio

ns

Mo

tivatin

g S

elf a

nd

Oth

ers

Cha

ngin

g

Pers

pective

s o

f

Oth

ers

Han

dlin

g E

mo

tio

ns

Cre

ative

Pro

ble

m

Solv

ing

Pro

fessio

nal Im

age

and

Busin

ess

Etiqu

ett

e

Build

ig N

etw

ork

and

Part

ne

rsh

ip

Developing Sales Professionals

Selling Skills and Steps

Storytelling for Sales

Sales Coaching

Building Partnership with Customers

Customer Service Excellence

What is my sales styles?

What is my customer service styles?

Communicating Effectively and Professionaly with Customers

Emotional Intelligence in Customer Services

Effective Complaint Handling

Negotiating for Results

Professional Image and Business Etiquette

TRAINING CATALOG


Course Name

Competency: Personality Development

Build

ing

Tru

st

Sm

all

Ta

lk a

nd

Netw

ork

ing

Gro

om

ing

and

Sty

les

Dre

ss C

od

e in

Busin

ess a

nd

Socia

l O

cca

sio

n

Ma

ke U

p

Busin

ess E

tiq

ue

tte

Din

ing a

nd

Socia

lizin

g

Busin

ess

Com

mu

nic

atio

n

Pers

on

alit

y

Postu

re a

nd

Ge

stu

res f

or

Busin

ess L

oo

k

Em

otion

oal

Inte

llig

ence

Influe

ncin

g S

kill

s

Networking Skills

Dress for Success

Executive Presence and Professinal Image

Business Etiquette

Dining Etiquette

Professional Image Development

Professional Image in Customer Services

TRAINING CATALOG


ดร. อจัฉรา จุย้เจรญิ กรรมการผูจ้ดัการ

เหตผุลทีล่กูคา้เลอืกอบรมกบัแอคคอมฯ อยา่งตอ่เนือ่ง

100% repeated customers since 2005

สบิปีทีผ่า่นมา เราเตบิโตจากการทีล่กูคา้บอกตอ่

รปูแบบการพัฒนา: กลุม่ใหญ ่กลุม่ยอ่ย

โคช้ตวัตอ่ตัว โคช้กลุม่ กจิกรรมสรา้งสรรค ์

การเรยีนรูท้ีแ่ตกตา่ง การประเมนิ ตดิตามผล

ค าปรกึษา ออกแบบการพัฒนา สรา้งโคช้และวทิยากรภายในองคก์ร

www.spg-asia.com

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Gallery: http://www.spg-asia.com/Gallery.html

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http://www.spg-asia.com/

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http://www.spg-asia.com/Gallery.html

training catalog - training | bangkok · competency: coaching and mentoring rust g for g t g e ke h...

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