training & events july - december 2013

www.cecc.org.nz

Your first source

for business advice.

Your easy guide to courses, workshops, seminars and networking events provided by the Canterbury Employers’ Chamber of Commerce

JULY-DECEMBER

2013

Training & Events Directory

http://www.cecc.org.nz

www.cecc.org.nz (03) 366 5096

Jul SEP OCT NOV DECAuG

Contents

HumAN RESOuRCES

Personal EffectivenessEffective Workplace Communication Effective meeting management Essential Skills for the AdministratorEssential Skills for the In-house TrainerEvent managementPresentations SkillsTime management

Employment lawEmployment law for managersEmployment law for Supervisors

leadership and Supervisory Development Essential Supervision Skills ProgrammeEssential leadership Skills Programme

People management Performance AppraisalsStrategies to motivate Staff and Grow Productivity

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dates!

OPERATIONS AND HEAlTH AND SAfETy

Health and SafetyAccident InvestigationComplying with Health and SafetyGet Ready for your ACC Audit

Essential Training for Health and Safety Representatives (Stage 1)

Advanced Training for Health and Safety Representatives (Stage 2)


International TradeWorking with Export letters of CreditEssential Steps to Importing

TechnologyComputer Clinic: mail mergesComputer Clinic: Working with Tabs and IndentingWorkSmart Webinars

An overview of Training and Events provided from July to December 2013



Contents

SAlES

Sales Power (Business to Consumer)

The Winner’s Edge (Business to Business Sales)

mARKETING

Social media

How to Optimise your Website for Search Engines

Smart marketing

BuSINESS STRATEGy

Business Planning for Survival and Prosperity in 2014

Navigating Business Growth

fINANCE

Accounting for Non-Accountants

Costing and Pricing

Analysis and Interpretation

EVENTS AND NETWORKING

Network After 5

Connect

Business Network

Table Top Expo

Employment Relations Network

ExportNZ Canterbury Global Connections

ExportNZ Canterbury Breakfast

Champion Canterbury Business Awards

member Business to Business (B2B)

An overview of Training and Events provided from July to December 2013

year round event marketing opportunity for members. See details here.


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dates!


https://www.cecc.org.nz/main/business_to_business/


4 Directory 2013

This includes:

your first Source for Business AdviceThe Canterbury Employers’ Chamber of Commerce (CECC) has an expert team to assist you with your business needs and deliver a total targeted solution.

CECC recognises that every business is unique and therefore provides a comprehensive offering of services to cater to a variety of business needs and deliver these in a range of ways.

ONE TO ONE ADVISORy AND CONSulTANCy

ADVOCACy

mEmBER SAVINGS

ACCESS TO OVER 100 PRACTICAl TOOlS AND RESOuRCES ONlINE

TRAINING AND INSPIRATIONAl EVENTS (DETAIlED IN THIS DIRECTORy)

Please contact a member of the CECC team on (03) 366 5096 for assistance in identifying the best solution

to fit your needs – this may include a combination of advisory, resources, training, events and/or consultancy.

How to use this directoryThis directory provides you with an overview of our training and events programme, developed for large, medium and small organisations across all industry sectors to help build the capability of individual businesses and their staff.

Our programme offers:

Training provided in different formats and listed by topic. Each session is listed with detailed

information on the content, learning outcomes and who should attend.

Events that focus on educational and networking opportunities, which also complement the training

programme, catering for business needs across a range of industry sectors.

We encourage you to circulate this directory amongst your team. Once you have marked the courses you

wish to attend either click the corresponding ‘register online here’ link, email [email protected]

or go to www.cecc.org.nz to secure your bookings.


mailto:[email protected]?subject=registration query



CECC offers consultancy, advice and training in employment law, leadership, motivation, team development, performance management, up-skilling, downsizing – in short, the full HR package.

CECC has an expert team to help, from making sure you have the correct employment agreement in place to being confident you’re paying the right amount (and keeping your staff motivated at the same time). Our experienced employment advisers work solely for employers and, as such, are specialists working only for you.

All our experienced consultants will offer initial assessments- of-need at no cost to CECC members before advising if you need to escalate to the paid consultancy service. CECC members also have access to an extensive list of free HR resources (sample documents and guides), click here to access.

members also have access to a nationwide comprehensive wage and salary survey.

Human Resources

COMIng Up In ThE sECOnD haLf Of 2013 aRE:


http://www.cecc.org.nz/main/employment_law/

http://www.cecc.org.nz/content/library/130312_Resources1.pdf

http://www.cecc.org.nz/main/Wage_Salary_Survey/


COMIng Up JULY TO DECEMBER 2013

HumAN RESOuRCES

Personal EffectivenessEffective Workplace Communication Effective meeting management Essential Skills for the AdministratorEssential Skills for the In-house TrainerEvent managementPresentations SkillsTime management

Employment lawEmployment law for managersEmployment law for Supervisors

leadership and Supervisory Development Essential Supervision Skills ProgrammeEssential leadership Skills Programme

People management Performance AppraisalsStrategies to motivate Staff and Grow Productivity

Please contact us on (03) 366 5096 for further information.

CECC can tailor training to your specific needs and deliver in-house, as well as 1:1 personalised coaching engagements in all subject areas to address organisational/individual needs.

Tailored development solutions specifically for your business


CLICK

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dates!


(03) 366 50967 Directory 2013 | human Resources (03) 366 5096

pERsOnaL EffECTIvEnEss

Brief overview

Studies show that the most successful companies are people-centred and communication is the lifeblood of the workplace. This workshop will give participants the skills to communicate clearly, succinctly and effectively for maximum efficiency and productivity. Disputes arise in any organisation and this workshop will also teach you how to defuse conflicts and create an environment where they are less likely to occur again. Easy to apply formats to create great relationships and defuse conflicts are included.

Who should attend

• Managers, HR professionals, team leaders and anyone who deals closely with people.

Benefits Learn how to:

• Create a positive workplace environment

• Coach and inspire others

• Create positive lasting relationships

• Influence and persuade others

• Avoid misunderstandings and deal effectively with conflicts as they arise

Topics

• Pacing and leading someone to develop rapport/empathy

• The different aims of communication

• Intention, planning and framing

• Personal state management

• Essentials of effective relationships

• Communication styles

• Giving and receiving feedback

• Problem ownership

• Conflict resolution.

Effective Workplace CommunicationLearn how to communicate clearly, accurately, convincingly and with confidence

Date 2013

Wednesday 4 & Thursday 5 September

Time 9:00am to 1:00pm

Venue Westpac Business & Community Hub Jack Hinton Drive, Christchurch

member

$350.00+ GST

Early Bird member

$315.00+ GST

Non-members

$610.00+ GST

Delivered by Dr Alan Fayter (Optimum Mind). Alan is trained and experienced in the highest standards of Neuro Linguistic Programming, Neuro-Semantics, Self Actualisation Psychology, and Meta-Coaching and is a Doctor of Clinical Hypnotherapy.

Dr Alan fayterPRESENTER

“The content/material in the seminar was relevant, to the point and insightful.”

“Very well presented Alan. You made it easy to understand.”

“Excellent presenter and learnt more than expected, and was interesting.”

Comments from previous attendees

PRICE

https://www.cecc.org.nz/main/eventBooking/index.cfm?eventID=1108







Effective meeting managementHow to be in and out of your meeting in 30 minutes!

“Easy to follow, good examples, mixing with other people.”

“It was very informative and delivered in an interesting manner.”

“Clear and interesting. Very practical.”


Brief overview

Meetings consume a large amount of an organisation’s time. It is important that the time is maximised and that the meetings are effective and time is not wasted.

Who should attend

• Those people responsible for running meetings

Benefits This course will give participants an understanding of the modern meeting scene as well as developing some skills, strategies, practical tools and techniques to aid their organisation to produce an effective meeting.

Topics

• Recognise why meetings fail

• Identify the critical requirements for effective meeting management

• Effective agenda formulation to ensure topic coverage in a timely manner

• Effective chairing of meetings including:

– Keeping the meeting to time

– Handling different personalities

– Getting and agreeing to decisions

– Covering pre and post meeting preparation

• Ensure minutes that capture main points and actions succinctly

• Ensure active participation at meetings by using an effective technique to brainstorm and solve problems quickly and effectively.

Date 2013

Friday 2 August



member

$350.00+ GST

Early Bird member

$315.00+ GST

Non-members

$610.00+ GST

Robyn Bennett is the director of Team Link Training Ltd. Robyn is known for her interactive training style, ensuring participants are learning, and increasing their skills and knowlegdge.

Robyn Bennett PRESENTER

PRICE






Essential Skills for the Administrator

Brief overview

A dynamic course where attendees will gain knowledge and an understanding of the diverse role of the administrator, and develop skills and strategies necessary for the effective functioning of this pivotal position.

Who should attend

Intermediate administrators and administration assistants.

Benefits This course will cover administration skills required in current market conditions, time management, communication skills, business writing, problem solving and decision making. By the end of the course you will be well equipped with the skills and knowledge to be a successful office administrator.

Topics

Essential Administration Skills:

• Identify what skills and attributes makes a good administrator so you can keep ahead in the current market conditions

Communication Skills and Working Together as a Team:

• Learn how to better communicate with all behavioural styles

• Identify the different roles people undertake and what that means for successful team work

Juggling multiple Responsibilities Effectively:

• Solve time management issues relevant to your situation

• Gain control of your time by communicating your needs to others

• Identify programs and apps that can help you in your job

• Plan a simple event project using time saving processes, and ensuring actions and plans are communicated effectively to the team

“Thank you Robyn – awesome job empowering us admin staff.”

“Loved the course – was fun and relevant, very informative. Would

highly recommend to others.”

“This was a great course... thoroughly enjoyed it. I will be walking away

with heaps of new tools, models and templates. Awesome that it was

very interactive and kept me going. Great teaching style.”


Business Writing:

• Recognise the principles of good business writing – current trends

• Structure your writing appropriately

Problem Solving and Decision making:

• Explore a number of different models you can use to assist in problem solving and decision making.

Date 2013

Tuesday 30 July



member

$350.00+ GST

Early Bird member

$315.00+ GST

Non-members

$610.00+ GST

Robyn Bennett PRESENTER

PRICE

Robyn Bennett is the director of Team Link Training Ltd. Robyn is known for her interactive training style, ensuring participants are learning, and increasing their skills and knowlegdge.

http://www.cecc.org.nz/main/eventPopup/index.cfm?eventID=989





Brief overview

This course focuses on developing the skills of those responsible for training within the organisation. Whether its inductions, health and safety or procedural training, this course will enable you to deliver engaging, compelling and meaningful training that will ensure the training is applied back on the job!

Who should attend

• Managers and supervisors

• Health and safety officers, representatives and committee members

• Anyone responsible for, or with an interest in, training in the workplace


• Build comfortable rapport with participants and get buy-in from the beginning

• Deliver content logically and simply in an easy-to-understand fashion

• Orchestrate the optimum environment for your training

• Engage the audience in multi-faceted, ingenious ways to facilitate learning

• Use and combine audio and visual aids to utilise more senses

• Choose creative and stimulating delivery formats for ‘dry’ material

• Plan and design seamless, multi-sensory training that will have lasting impact

Essential Skills for the In-house Trainer Lifting our game when we train

Topics

• Adult learning theory and application

• Planning a training session

• Creating a positive learning environment.

“Interesting and informative.”

“Well-paced with a good variation of learning formats.”


Date 2013

Wednesday 30 October



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

Helen Mason (CECC, Health and Safety Consultant) brings a depth and breadth of experience having spent over 15 years specialising in health and safety, combined with a background in human resources and adult teaching.

Helen masonPRESENTER

PRICE







Date 2013

Wednesday 25 September



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

Richard currently manages the events and training team at CECC who plan and deliver approximately 60 business focused events per year. Richard’s background includes successfully project managing a wide variety of corporate, public and sporting events.

Richard HolsteinPRESENTER

PRICE

Event management Fundamental skills, knowledge, practical advice, tools and templates to confidently plan and deliver great events

Brief overview

If you organise and run events, whether they are corporate events, awards dinners, conferences or other special events, you’ll know how time consuming and stressful this can be. This workshop will give you the fundamental knowledge, practical advice, tools and templates to confidently plan and deliver great events that meet objectives and create a lasting positive impression in the minds of those who attend.

Who should attend

• Anyone who has a responsibility for the planning and delivery of corporate or business events

• Anyone new to corporate or business event management

• Anyone with some event management experience wanting to take their events from good to great


• Plan and manage an event project successfully from concept, through planning and delivery to evaluation

• Create SMART event objectives

• Improve event financial performance – make more, spend less

• Get the very best out of event suppliers, entertainment and speakers

• Increase attendee numbers

• Plan for the unexpected and survive when it happens

• Wow the crowds and leave them wanting more!

Topics

• Event project planning

• Setting SMART objectives

• Budgeting and financial management

• Logistics and supplier management

• Risk management

• Health and safety planning

• Marketing and promotions

• Sponsorship

• Onsite management and delivery

• Post-event evaluation and wrap-up.

“Good content and experienced presenter.”

“Great information.”

“Involvement on an individual basis, a fluid approach.”








Brief overview

Whether you want to become a better leader, inspire a team, deliver your message to a panel of peers or promote your company to others, the Presentation Skills workshop will equip you with the practical tools and techniques, and the personal states of confidence and self-belief to do so effectively.

Who should attend

• Executives, managers, HR professionals, team leaders and anyone wanting to inspire and promote products or services to others


• Become a confident and elegant presenter

• Inspire groups and individuals alike

• Learn how to engage an audience and present with ease using a structure that accommodates all learning and personality styles

• Learn how to generate great states of self-confidence so that you become a respected presenter who delivers the message with clarity and impact

Topics

• How to design and structure presentations for maximum effectiveness

• Learning personality styles and how to present to everyone at once

• Creating group rapport

• Engagement techniques – how to inspire create and keep audience interest

• Techniques to transform you into a confident and engaging speaker.

Presentation Skills Structure and deliver effective presentations with confidence and clarity

Date 2013

Thursday 4 July



member

$350.00+ GST

Early Bird member

$315.00+ GST

Non-members

$610.00+ GST

Delivered by Dr Alan Fayter (Optimum Mind). Alan is trained and experienced in the highest standards of Neuro Linguistic Programming, Neuro-Semantics, Self Actualisation Psychology, and Meta-Coaching and is a Doctor of Clinical Hypnotherapy.

Dr Alan fayter PRESENTER

PRICE







Brief overview

Time management is the key to getting not only more done but doing things bigger and better! This workshop will equip you with essential skills and strategies to maximising your time and productivity.

Who should attend

• Managers

• Supervisors

• Team members

• Anyone who wants to achieve more control over their working day

Benefits You will learn:

• What influences your time management and identify personal traps

• How to achieve a proactive mindset

• How to deal with those ‘urgent’ tasks

• How to build a work environment that has fewer interruptions

• What tools are available to manage your time

Time management Simple effective tools and techniques for increasing productivity

Topics

• Working styles

• Setting and prioritising goals

• Creating an environment conducive to maximising productivity

• Implementing goals

• Crisis management

• Delegation.

reGister online hereCLICK ON PREFERRED COURSE DATE BELOW

Dates available 2013 – click below

Wednesday 3 July

Thursday 28 November


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On DaTEs!


member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

Mark Pfeifer (Bishop Toomey & Pfeifer) is a chartered accountant and professional member of the National Speakers Association of New Zealand (NSANZ). For more than 10 years Mark has worked with small, medium and large New Zealand business.

mark PfeiferPRESENTER

PRICE

“The presentation was very clear and captivating.”

“Easy to follow and understand. Great delivery.”

“Very visual and engaging presenter.”







EMpLOYMEnT Law

Employment law for managersComplying with employment legislation and tackling legal issues in the workplace

Brief overview

Not everyone can be an expert in employment law, but a thorough knowledge of the basics is essential for anyone employing staff. This seminar covers the fundamental employment legislation you need to be aware of.

Who should attend

• Business owners

• Managers

• Human Resource professionals

Benefits

Learn how to develop practical knowledge of the basic legislation that affects employment relationships in New Zealand.

Topics

• Good faith in employment relationships

• Types of employment relationships

• Hiring new employees – legal considerations

• Dealing with employment relationship problems

• Summary of entitlements under the Holidays Act 2003

• Legal issues concerning wage payments

• Human rights in employment

• Privacy in employment.

Date 2013

Thursday 12 September



member

$300.00+ GST

Early Bird member

$270.00+ GST

Non-members

$525.00+ GST

Fiona McMillan (Lane Neave Lawyers) has been a solicitor in the Lane Neave Employment Relations team since 2008. Her experience covers a wide range of employment related matters.

fiona mcmillan PRESENTER

PRICE

“Delivered in an easy to understand format.”

“It was very interesting and relevant content, delivered in a clear way.”

“Good, clear, concise presentation. Excellent topic knowledge.”







EMpLOYMEnT Law

Date 2013

Tuesday 26 November



member

$300.00+ GST

Early Bird member

$270.00+ GST

Non-members

$525.00+ GST

Fiona McMillan (Lane Neave Lawyers) has been a solicitor in the Lane Neave Employment Relations team since 2008. Her experience covers a wide range of employment related matters.

fiona mcmillan PRESENTER

PRICE

Brief overview

Supervisors are at the front line of employee relations, and research shows there is a direct correlation between well-trained supervisors and employees who are motivated, engaged, and productive. This workshop will break down the fundamental employment law principles and provide practical information supervisors need to know to comply with employment legislation.

Who should attend

• Business owners

• Supervisors


Benefits

Learn how to become familiar with employment legislation and the general principles essential to maintaining a workplace free of discrimination, harassment, and grievance.

Topics

• Your role as a Supervisor

• Working in good faith

• Dealing with employment relations problems

• Understanding the disciplinary processes

• Identify how employment law impacts processes in the workplace

• Holidays Act – including annual leave and sick leave processes and managing long term incapacity

• Human rights in employment

• Privacy in employment.

Employment law for SupervisorsWorking within the law and creating a best practice culture

“Relaxed informal atmosphere with the option of attendees input.”

“Good material, using examples and feedback.”

“Easy to understand.”




http://www.cecc.org.nz/main/eventBooking/index.cfm?eventID=1113



LEaDERshIp anD sUpERvIsORY

DEvELOpMEnT

Brief overview

This course will give you the essential skills and practical tools to be a team leader/supervisor and make the transition from individual team member to team leader. The programme offers five modules in total, spread over five weeks, and will give you the opportunity to develop your skills in manageable chunks as well as undertake activities between sessions to assist in transference of learning to the workplace.

Who should attend

• Team leaders

• Supervisors

• Managers

• Anyone else who is developing towards a supervisory role


• Understand the team leader/supervisor role in the context of your organisation

• Develop skills and tools to get things done efficiently and effectively

• Understand how to handle tricky situations that arise in the workplace

• Coach and support others

• Develop techniques to engage your teams in decision making and problem solving

module 1 Understanding Your Role

• The supervisory role as it relates to your workplace

• Building relationships with your team

• Motivating your team to perform

module 2 Getting Things Done

• Managing your time to get the tasks done

• The art of successful delegation

module 3 Handling Tricky Situations

• Understanding how conflict arises in the workplace

• Strategies to manage and resolve conflict

module 4 Developing Others to Succeed

• Coaching others to develop their skills and knowledge

• Giving appraisal feedback in a one-on-one situation

Essential Supervision Skills Programme (5 Modules)

module 5 Making Good Decisions

• Improving the quality of your decisions

• Adopting a systematic approach to problem solving and making decisions with confidence.

You can elect to attend the whole course or individual modules according to your needs. Please note we can also deliver this as an in-house option.

“Delivery was awesome clear and well explained, materials were helpful and content spot on.”

“Victoria has a good knowledge and presents in a fun and inclusive manner.”

“Content was interactive, made you think and was delivered in an easy to follow programme.”




Wednesdays 31 July, 7, 14, 21, 28 August

Tuesdays (except Thursday 17 October) 17, 22, 29 October & 5, 12 November


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On DaTEs!

Venue Copthorne Commodore Hotel, 449 Memorial Avenue, Christchurch

Victoria Barkway (Bold Consultancy) specialises in the design, delivery and evaluation of management, leadership, supervision and human resource training programmes. Victoria brings an in-depth knowledge and experience offering informative, highly practical training.

Victoria Barkway PRESENTER

member

$200.00+ GST per module

$800.00+ GST whole course

Early Bird member



Non-members



PRICE











DEvELOpMEnT

Brief overview

This programme will provide you with a strong foundation in leadership, enabling you to reflect upon your leadership style and learn how to develop your leadership capabilities for more senior roles. As a Senior Manager it is important to develop the capability to provide leadership including leading teams through change, handling conflict in the workplace, leading a diverse workforce and managing performance.

Who should attend

• Managers

• Team leaders

• Anyone managing staff

You can elect to attend the whole course or individual modules according to your needs. Please note we can also deliver this as an in-house option.

Essential leadership Skills Programme (6 Modules)

Topics

module 1 Focusing on the Leadership Role

• Expand your knowledge of leadership and build the foundations of great leadership

• Identify the focus of your role at each stage of your team’s performance

• Balance your need for task, team and individual focus

• Use your communication skills for maximum impact

module 2 Engaging Teams and Individuals

• Use the right leadership style for the right situation

• Recognise how to build competence and commitment in team members

• Harness the ideas of your team to achieve results

• Assess your current position and establish goals

• Plan, identify and overcome challenges

module 3 Leading Teams Through Change

• Recognise constructive versus destructive change management behaviours

• Communicate change effectively right from the start

• Plan to manage change at three levels

• Change your focus and actions at each stage of the change process

• Use tools to make decisions, communicate plans and engage individuals in change

• Build and develop a resilient workforce to adapt to change more easily

“Real world examples delivered in a friendly personable manner.”

“Run in such a way that it is very easy to relate to the content and it’s objectives.”

“Everything was clear, concise and easily understood. Presented in a light hearted,

humorous way. Highly enjoyable.”


Venue Copthorne Commodore Hotel, 449 Memorial Avenue, Christchurch


member



Early Bird member



Non-members



PRICE




DEvELOpMEnT

module 4 Handling Conflict in the Workplace

• Recognise constructive versus destructive conflict behaviours

• Establish the stage of conflict and define suitable action at each stage

• Interpret your own conflict resolution style and learn more about styles you could adopt

• Map conflict to clarify each parties needs and fears

• Run conflict resolution meetings in one-to-one and group scenarios

module 5 Leading Four Generations in the Workplace

• Raise awareness of the challenges that each generation brings

• Find common ground among the different generations in your workplace

• Help people to work in a collaborative style to gain the benefits of their experiences

• Lead in the most effective style to ensure each generation is motivated and engaged to work for your organisation

module 6 Managing Performance

• Establish the gap between current and desired levels of performance

• Get to the bottom of why a situation has arisen and identify the root causes

• Establish which elements of performance need to be addressed first

• Follow the correct process for managing performance

• Give feedback to others that is motivational, clear and consistent.

Essential leadership Skills Programme continued



Tuesdays (except Monday 26 August) 30 July, 6, 13, 20 & 26 August and 3 September

Wednesdays (except Friday 18 October) 18, 23, 30 October and 6, 13 & 20 November


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19 Directory 2013 | human Resources (03) 366 5096

pEOpLE ManagEMEnT



Performance Appraisals

Brief overview

The philosophy behind performance appraisal systems is to improve human performance, recognise commitment and in turn improve the company’s overall performance.

This workshop is designed to help companies design and/or fine tune their performance appraisal processes to get the best out of their people.

Who should attend

• Managers

• Supervisors

• Team leaders

• Business owners

• Anyone who appraises individuals in the workplace


• Understand the benefits to your business of implementing an effective and motivational performance appraisal system

• Explore various types of performance appraisal systems and establish the best system for you

• Set criteria, objectives and aims that are clear and realistic

• Enhance your feedback and communication skills

• Learn different ways of monitoring and measuring performance

Topics

• Why we should appraise individuals

• Types of appraisal systems

• Establishing performance criteria

• Setting aims and objectives

• Feedback skills

• Communicating the right messages

• Monitoring and measuring progress

• Appraisal outcomes.

“Great relevance, constructive feedback, humour.”

“Made it an enjoyable course with lots of laughs.”

“Practical, relevant, workable, achievable.”


Date 2013

Thursday 24 October



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE





20 Directory 2013 | human Resources (03) 366 5096

pEOpLE ManagEMEnT

Strategies to motivate Staff and Grow ProductivityDevelop strategies to increase motivation and grow productivity

Brief overview

Your employees are your most valuable assets therefore understanding how to motivate them is vital to the success of your organisation. This seminar will provide you with practical ways to support your staff and increase motivation.

Who should attend

• Business owners

• Managers

• Supervisors


Benefits

Learn how to develop strategies to increase motivation and grow productivity.

Topics

• Practical ways to support your staff in times of high stress and uncertainty

• Understanding personal values (inside and outside the workplace)

• Strategies to increase value fulfilment (to increase motivation)

• Identifying how the pre-earthquake environment versus post-earthquake environment has changed employees ability to fulfil their values (for better or worse)

• Understanding employees values may have changed as a consequence of the earthquakes, which may result in changes in behaviour and conflict within the workplace.

“Well presented, thought provoking, provided insight to self and staff.”

“Presented very well by Brad using his own experiences as examples.”

“Clear, easy to understand, relevant.”


Brad Norris PRESENTER

Brad Norris is the founder and director of Synergy Health Limited – a business that has developed a strong reputation for delivering effective workplace health programmes throughout New Zealand. He is an energetic and engaging facilitator that focuses on the practical application of health and wellness principles.

Date 2013

Thursday 17 October



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE





CECC can equip you with essential health and safety skills as well as fundamental business, technology, import/export guidance, and access to ExportNZ and certificates of origin to support the operations of your business.

CECC members have access to over 100 free resources (sample documents and guides) covering all aspects of business including Operations, marketing, Business Strategy, Human Resources, finance and Sales (click here to view what is available).

Operations and Health and Safety



OPERATIONS AND HEAlTH AND SAfETy

Health and SafetyAccident InvestigationComplying with Health and SafetyGet Ready for your ACC AuditEssential Training for Health and Safety Representatives (Stage 1) Advanced Training for Health and Safety Representatives (Stage 2) Advanced Training for Health and Safety Representatives (Stage 3)

International TradeWorking with Export letters of CreditEssential Steps to Importing

TechnologyComputer Clinic: mail mergesComputer Clinic: Working with tabs and indentingWorkSmart Webinars

CECC can tailor training to your specific needs and deliver in-house, as well as 1:1

personalised coaching engagements in all subject areas to address organisational/

individual needs. Please contact us on (03) 366 5096 for further information.



CLICK

belowfor

dates!


22 Directory 2013 | health and safety (03) 366 5096

hEaLTh anD safETY

Accident Investigation

Brief overview

The importance of reporting and investigating accidents is essential to preventing injuries in the future. This course provides tools for effective reporting, investigation and analysis of data.

Who should attend

• All employers



• Designated Accident Investigators


• Understand your health and safety obligations with regard to accidents

• Work through case studies for accident reporting and investigation

• Work through accident investigation models

Topics

• Health and Safety in Employment Act 1992 – requirements for accidents

• Tools to report and investigate accidents

• Statistical accident data analysis.

Date 2013

Monday 21 October



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE

nEw

Helen Mason (CECC, Health and Safety Consultant) brings a depth and breadth of experience having spent over 15 years specialising in health and safety combined with a background in human resources and adult teaching.







hEaLTh anD safETY

Complying with Health and Safety

Brief overview

If short on time, this half day course is an ideal alternative. It covers the necessary requirements for health and safety in business. Having a high standard of health and safety in the workplace is not only a legal requirement, it is also a core aspect of operating a good, productive business. This seminar will cover the basics of health and safety issues affecting all New Zealand businesses.

Who should attend

• All employers



• Anyone responsible for, or with an interest in, health and safety in the workplace


• Understand your health and safety obligations

• Implement a practical health and safety system in your workplace

• Save up to 20% on your organisation’s ACC premiums by signing up to ACC’s incentive programme

• Make your workplace safer and more productive

Topics

• Health and Safety in Employment Act 1992, including the 2002 HSE Act amendments – what the legislative framework requires

• Tools to develop a simple, practical health and safety system

• Savings through ACC incentive programmes – up to 20% on ACC premiums

• Promoting a positive health and safety culture in your workplace

• Information about further health and safety training.

Date 2013

Monday 26 August



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE








hEaLTh anD safETY

Get Ready for your ACC Audit

Brief overview

This half day course is for companies who are working towards the ACC WSMP programme or are currently in the programme and are preparing for audit. The course is presented by Sandy de Vries who is a practising ACC WSMP Auditor.

Who should attend

• Senior Management

• Managers and Supervisors

• Health and Safety Managers

• Health and Safety Coordinators

• Health and Safety Representatives


• Understand auditing and verifying systems

• Conduct your own self-assessment against the requirements of the WSMP programme

• Understand the requirements of the WSMP programme

Topics

• Principles of auditing – verifying and validation.

• WSMP system requirements Critical Elements 1 – 8

• Planning and conducting a self-assessment/audit

• Evidence requirements for secondary and tertiary compliance

nEw

Date 2013

Tuesday 10 September



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE

Sandy de Vries (CECC, Health and Safety Consultant) brings specialist legislative compliance skills to assist organisations in developing and implementing effective health and safety, and food safety programmes. Sandy has been a registered auditor for the ACC WSMP programme and NZFSA for 10 years.

Helen mason and Sandy de VriesPRESENTERS






hEaLTh anD safETY



PRICE


Wednesday 17 & Thursday 18 July

Tuesday 6 & Wednesday 7 August

Wednesday 4 & Thursday 5 September

Tuesday 8 & Wednesday 9 October

Tuesday 12 & Wednesday 13 November

Tuesday 3 & Wednesday 4 December


Essential Training for Health and Safety Representatives (Stage 1)

Brief overview

This two day course is approved under Section 19G of the Health and Safety in Employment Act 1992 for training health and safety representatives, and offers an alternative to union-based training.

Who should attend

• Recently elected or appointed health and safety representatives

• Health and safety committee members

• Others with an interest in, or responsibility for, workplace health and safety

Benefits

Learn how to:

• Effectively perform the responsibilities of a workplace health and safety representative

• Understand health and safety legal requirements

• Promote the successful management of health and safety issues in good faith

Topics

• Introduction to workplace health and safety

• Employee participation

• Good faith in practice

• Functions of health and safety representatives

• Hazard management

• Accident and emergency, investigations and reporting

• Workplace health and safety culture

• Representatives’ wider roles: network and resources.

funded price*

$170.00+ GST

Non-funded price

$570.00+ GST

*A limited number of funded places are available from ACC for key industry sectors. To check if you are eligible please contact the training team at CECC on (03) 366 5096.



Venue Hinton’s Winery 750a Wairakei Road Christchurch

“Delivery was interesting and engaging, materials were easy to understand.”

“Logical, easy-paced and well set out.”

“Non-judgemental, clear and understandable and feel I could go back and put

this into practice.”

“Helen knows how to relate it to the real world. Very easy to understand,

concise and doesn’t dribble on.”

CLICK

On DaTEs!

















http://http://www.cecc.org.nz/main/eventBooking/index.cfm?eventID=1125


hEaLTh anD safETY


Brief overview

This two day course is approved under Section 19G of the Health and Safety in Employment Act 1992 for training health and safety representatives and offers an alternative to union-based training. This advanced training course reviews the role of the representative and builds on the skills, knowledge and competencies developed in the Essential Training for Health and Safety Representatives (Stage 1).

Who should attend

• Health and safety representatives who have completed Stage 1 of the training




• Develop skills to effectively perform in a workplace health and safety role

• Discharge duties under the Health and Safety in Employment Act

• Identify hazards and control them

• Use accident data to identify trends

• Conduct internal self assessment or audits in order to prevent injuries

Topics

• Revision of Stage 1 Health and Safety representative training

• Gathering and interpreting accident and injury data

• Health and safety management systems – internal audit or self assessment

• Hazard identification – body mapping

• Hazard management – control of specific hazards using codes of practice and guidelines.

*A limited number of funded places are available from ACC for key industry sectors. To check if you are eligible please contact the training team at CECC on (03) 366 5096.

“Relevant and interesting.”

“Relaxed delivery and superior knowledge.”

“Course material is well written and easy to follow case studies

are real examples from businesses.”





PRICE


Tuesday 20 & Wednesday 21 August

Tuesday 19 & Wednesday 20 November


funded price*

$170.00+ GST

Non-funded price

$570.00+ GST



CLICK

On DaTEs!






hEaLTh anD safETY

Brief overview

This two day course is approved under Section 19G of the Health and Safety in Employment Act 1992 for training health and safety representatives and offers an alternative to union-based training. This advanced training course reviews the role of the representative and builds on the skills, knowledge and competencies developed in the Advanced Training for Health and Safety Representatives (Stage 2).

Who should attend

• Health and safety representatives who have completed Stage 2 of the training




• Deepen and broaden your skills as a health and safety representative

• Build your skills in fostering positive health and safety management practices

Topics

• The role of the health and safety representative

• The cost of workplace injury and illness

• Workplace productivity

• Measuring what matters in health and safety

• Case study

– Planning improvements and preparing recommendations

– Presenting recommendations

– Support for injured workers

– Vocational rehabilitation

– Review and plan.


* A limited number of funded places are available from ACC for key industry sectors. To check if you are eligible please contact the training team at CECC on (03) 366 5096.

“Delivered at a relaxed and comfortable pace.”

“Well presented and easy to follow.”

“Content well set out, good delivery.”


Date 2013

Tuesday 22 & Wednesday 23 October


PRICEfunded price*

$170.00+ GST

Non-funded price

$570.00+ GST









28 Directory 2013 | Operations (03) 366 5096

OpERaTIOns (including

International Trade)

Ross Groves is the International Business Manager at Westpac Banking Group NZ.

Ross Groves PRESENTER

Brief overview

Documentary letters of credit are a common method of payment used for export transactions. They give the exporter and importer a degree of security of payment and shipment of goods respectively because of the involvement of the international banking system. This workshop covers particular aspects of letters of credit that exporters need to be aware of.

Who should attend

• Exporters who deal with letters of credit as a method of payment

• Anyone who has attended Export Procedures and Documentation who now wants a more thorough understanding of letters of credit

• Staff involved in Export Documentation

Benefits

• Gain a more thorough understanding of letters of credit

• Become better versed in letter of credit requirements and idiosyncrasies

• Learn how to deal with discrepancies

• Hear from case studies, including sharing experiences encountered by attendees

Working with Export letters of Credit

Topics

• Terminology

• Different methods of payment and factors affecting choice of payment methods

• Different types of letters of credit

• Procedures

– When requesting a letter of credit from a buyer

– Upon receipt of a letter of credit

– When presenting documents to the bank under a letter of credit

• Discrepancies

• Practical exercises completing documents against different letters of credit.

“Was explained in clear concise terms.”

“It answered all of my questions!”


Date 2013

Thursday 29 July



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE






29 Directory 2013 | Operations (03) 366 5096

OpERaTIOns (including

International Trade)

Brief overview

A comprehensive half-day workshop providing participants with details on the importing process, including terminology, documentation and import transaction considerations. Examples and exercises will be provided.

Who should attend

• Owners and managers of companies currently importing or considering importing in the future

• Staff involved in importing

• Staff new to the import process


• Utilise the various steps involved in the importing process

• Understand import terminology and documentation

• Best utilise the steps of the import transaction process

• Ensure all costs are accounted for before committing to importing

• Understand the New Zealand Customs’ requirements

• Recognise the factors relevant to being a successful importer

Essential Steps to Importing

Topics

• The import process

• Market research and feasibility

• Import terminology, documentation required and customs’ obligations

• Foreign exchange issues

• Working out your costings

• Methods of payment

• A practical exercise to gain hands-on understanding of the importing process.

“Clearly laid out and easy to follow.”

“Content was very relevant and useful to my company,

knowledge and experience of presenters was excellent.”

“Good detail and checklists/planners.”


Essentials Steps to Importing is facilitated by a range of experienced professionals working in the export/import services industry.

Kent france, Wynn Williams Darren Stove, Cameron Air & Seafreight Ross Groves, Westpac Jed Graham, SB Global Logistics

Experienced range of professionals PRESENTERS

Date 2013

Tuesday 24 September



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE






30 Directory 2013 | Technology (03) 366 5096

TEChnOLOgY

Computer Clinic: lunch and learn Sessions Mail Merge, Tabs and Indenting

Brief overview

Practical content for instant application – these one hour computer clinics are short, sharp and focused. Designed to address fundamental computer skills with tips and short cuts to increase your efficiency.

Who should attend

• Office administrators, assistants, PA’s/EA’s and anyone new or unfamiliar with specific features of Microsoft Word.

Clinic One: mail merge

Creating multiple letters, email or labels and inserting the different details one by one? Learn how to save time with this practical hands-on workshop to equip you with the essential skills to complete a mail merge.

you will learn:

• What mail merge is

• The key features of mail merge

• How to mail merge letters, emails and labels.

Clinic Two: Tabs and Indenting

Create professional looking documents! Learn how tabs and indenting could save you time when formatting your document. Pick up lots of tips in this Lunch and Learn session.

you will learn:

• Understanding all the features in tabs

• Setting and editing tabs

• Using leader tabs in creating forms.

member

$80.00+ GST

Early Bird member

$72.00+ GST

Non-members

$95.00+ GST

ByO luNCH

PRICE

Mary Botting (CECC, Trainer) has over 20 years’ experience teaching computing, having trained for a number of corporate organisations and community education in the practical application of computer skills.

mary BottingPRESENTER


mail merge: Tuesday 9 July

Tabs and Indenting: Thursday 7 November


Time 1:00pm to 2:00pm

CLICK

On DaTEs!

Venue Christchurch South Library, 66 Colombo Street, Cashmere, Christchurch 8022

nEw





31 Directory 2013 | Technology (03) 366 5096

TEChnOLOgY

WorkSmart WebinarsTake control of your workload and make Outlook work harder for you

“Working Smart with Outlook helped me to improve my time management by helping me to

get the most out of my email, calendar and to do list. The techniques from the training help

me to maintain focus on what is important, by linking my strategic plans to my daily activity.”

“This was a great course it focuses on both team and individual benefits of using

Microsoft outlook to its full extent. Practical and enjoyable. ”


Brief overview

This powerful software is often under-utilised. Receive hands-on skills instruction to help you absorb proven techniques for a total time-management solution that integrates communications, tasks, activities, and planning.

This programme will consist of three online sessions – participants will receive an electronic copy of the slides plus Outlook customisation instructions (received prior to the first Webinar). Telephone support available.

Who should attend

Anyone with a basic knowledge of MS Outlook


• Create a consistent focus on priorities

• Gain control of your inbox and email

• Improve your communications

• Manage your time, tasks, and activities

• Use Outlook with a ‘business planning’ approach.

Topics

Session 1: (90 minutes)

An Introduction to Working Smarter and the Outlook Business SolutionYou will gain a deeper understanding of what’s available in the Outlook toolbox and how to make it work for you.

Managing Email and Information You will learn how to manage your inbox more effectively. You will be shown creative ways to file your mail and stay with your priorities, regardless of the volume of email traffic.


Managing ActivitiesYou will learn how to stay on top of important and urgent activities, and how to solve the ‘decision dilemma’ when managing a myriad of activities.

Managing Commitments You will learn the importance of the Outlook Calendar and how to avoid becoming a victim of the ‘planning fallacy’.


Managing Communications You will learn the priority communication process and how to apply it with Outlook tools. We will demonstrate that by applying the communication process, it is possible to have total recall! You will expand your understanding of how teams work and create a Communications Charter for your team/organisation.

The Planning Process The planning process will help you become more strategic in your daily choice of activities and restore a feeling of achievement at the end of every day.

Dates 2013

Monday 2, 9 & 16 September



member

$345.00+ GST

Early Bird member

$310.00+ GST

Non-members

$610.00+ GST

(price includes all 3 sessions)

PRICE

Priority Management provides best practice training in business skills to corporations and individuals around the globe. They offer unique, world-class training at locations worldwide. They deliver consistent, immediate results that impact the way you work from the moment you finish a workshop.

Priority managementPRESENTERS

nEw






CECC can offer assistance to members in sales covering a plethora of topics – broad and specific business advice, practical sales assistance and tips for business to business, and business to consumer.

CECC members have access to over 100 free resources (sample documents & guides) covering all aspects of business including Operations, marketing, Business Strategy, Human Resources, finance and Sales (click here to view what is available).

Sales

Unless otherwise stated, all training will be held at the Canterbury Employers’ Chamber of Commerce, westpac Business & Community hub, Jack hinton Drive, Christchurch






SAlES

Sales Power (Business to Consumer)

The Winner’s Edge (Business to Business Sales)


CLICK

belowfor

dates!

http://www.cecc.org.nz/main/know-sales-and-marketing/


33 Directory 2013 | sales (03) 366 5096

saLEs

Brief overview

A simple 5-step consultative sales process you can use to win more profitable sales – without needing to be pushy – no matter what business you are in.

Who should attend

• For business owners or managers with no formal training in sales, or who would like to build on their existing skills in order to increase their sales and profitability.


• Stop product knowledge from killing your sales

• Use future-based questions to drive more sales

• Avoid getting objections altogether

• Ask the little questions that drive big sales

• Help your customers to happily sell to themselves

• Close the sale

Topics

• The key skills you need for success in sales

• Using the power of questions to close more sales

• The 5-step Consultative Sales Process in action.

Sales Power Business to consumer sales

Eddie Gibb is a business owner himself for almost 30 years, with a lifetime of practical experience in running a small business. For the past 12 years, Eddie has specialised in sales and marketing training, working with a wide variety of clients.

Eddie Gibb, focus ConsultingPRESENTER

Date 2013




member

$350.00+ GST

Early Bird member

$315.00+ GST

Non-members

$610.00+ GST

PRICE

“Informal, involving and enthusiastic.”

“Great knowledge and relationship to a variety of businesses.”

“Practical – based on real experience.”







34 Directory 2013 | sales (03) 366 5096

saLEs

Brief overview

How to win more profitable sales in the Business-to-Business field – even in a tough, competitive market.

Who should attend

For companies operating in the Business-to-Business sector who need to win more profitable sales in today’s highly-competitive market.


• Engage cold-calling strategies that get you more appointments

• Get powerful endorsements that win you more clients

• Uncover hidden buying motives that move the sale forward

• Stop product knowledge from killing your sales

• Create a unique point of difference to avoid competing on price

• Stop prospects asking detail questions that kill the sale dead

• Ask future-based questions so prospects sell themselves

• Create winning quotes and proposals

Topics

• Winning the opportunity first to sell or provide a quotation

• Using the power of questions to close more sales

• How to win more sales at the beginning than you do at the end.

The Winner’s Edge Business to business sales

Eddie Gibb is a business owner himself for almost 30 years, with a lifetime of practical experience in running a small business. For the past 12 years, Eddie has specialised in sales and marketing training, working with a wide variety of clients.

Eddie Gibb, focus ConsultingPRESENTER

Date 2013

Thursday 15 October



member

$350.00+ GST

Early Bird member

$315.00+ GST

Non-members

$610.00+ GST

PRICE

“Informal, involving and enthusiastic.”

“Great knowledge and relationship to a variety of businesses.”

“Practical – based on real experience.”







understand the various marketing channels, find out how best to achieve your business objectives and develop a marketing strategy. from forming the foundations of your marketing plan to exploring the practicalities of putting these into play, CECC offers coaching, workshops and expert advise to meet your marketing needs.


marketing



mARKETING

Social media


Smart marketing





CLICK

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dates!


36 Directory 2013 | Marketing (03) 366 5096

MaRKETIng

Social media

Brief overview

This interactive half-day workshop provides marketers and business owners with a solid foundation for implementing social media as part of their marketing efforts. By the end of the session, attendees will have a common understanding of the various social media channels, an awareness of how best to achieve business objectives through social media, and an initial social media strategy.

Who should attend

• Business owners

• Sales managers

• Marketing managers

• Marketing co-ordinators


• Build a solid foundation for implementing social media as part of your marketing activities

• Understand the most popular social media channels

• Gain awareness of how best to achieve your business objectives with social media

• Develop knowledge of how to develop an initial social media strategy

Topics

• What social media can contribute to businesses

• Who actually uses social media

• An overview of Blogging, Twitter, LinkedIn, Facebook and YouTube

• How to get started with social media

• How to evaluate your activities.

Debbie is a brand, marketing and business strategist with a wealth of experience, a passion for small business and an ability to spark world-class thinking. Educated in marketing, psychology, finance and technology, she has extensive experience and skills in strategic planning, marketing and brand management.

Debbie Roberts, Indigo marketingPRESENTER

Date 2013

Thursday 21 November



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE

“The content was applicable for a number of knowledge levels & was easy to understand.”

“Made social media more accessible – less scary.”

“Gave direction of how to carry out implementing my business on different social

media and made it relevant to each individual.”

“Knowledgeable but approachable and willing to share information.”








MaRKETIng


Brief overview

Your website can be a very powerful marketing tool as it enables you to market your business to the world. But it’s no good having a website unless people can find it. Good search results from the major search engines are critical. You need to be on the first couple of pages of a search to have a realistic chance of being visited. This workshop describes in layman’s terms how to achieve this.

Who should attend

• Business owners

• Sales managers

• Marketing managers

• Marketing co-ordinators

• Webmasters

Benefits Learn:

• Which search engines are the most important

• How search engines work

• How to use keywords

• The importance of links and how to use them

• The importance of metatags and how to use them

• How to measure how effective your website is

Topics

• The different ways people can find your website

• The importance of using the right keywords

• Links

• What Google looks for behind your website

• The five best and five worst things to do for optimising your site.

Neil Edmond, has achieved No.1 Google search ranking for all the websites he has managed. Neil brings a depth of experience having worked for 15 years as a marketing and business consultant working with over 450 clients nationwide, and having presented more than 350 business workshops to date.

Neil EdmondPRESENTER

Date 2013

Thursday 1 August



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE

“It was really practical advice, easy to apply, easy to explain and had actual

results as proof of success.”

“Simple/layman approach to a difficult subject.”

“A focused and pragmatic approach based on Neil’s own real-world experience.

Lots of participation from everyone gave depth to the learning, more so

because many of us work in different industries.”








MaRKETIng

Smart marketing Marketing smarter not harder

Brief overview

No doubt you can relate to the saying “Fifty percent of my marketing works, but I don’t know which 50%!”. The key to cost effective marketing is planning. This seminar will help you create a realistic and effective marketing plan for your own business. It’s a practical, hands-on seminar with lots of interesting tips, examples and advice from Neil Edmond, a 20 year SME marketing veteran.

Who should attend

This workshop is for owners/managers relatively new to the world of marketing, or those looking for a refresher course to ensure they are making the most of their marketing resources.


• Identify your most lucrative target markets.

• Pin point what makes your product or service unique.

• Identify the best marketing tactics for your particular business.

• Arrive at a realistic marketing budget.

• Measure the effectiveness of your marketing.

Topics

• A four point checklist of first steps (building credibility, analysing the competition, market research, targeting)

• Deciding on a marketing budget

• How to measure that your marketing is working

• How to find out what people want.

“Was really interesting and specific with quality information.”

“Gave me the confidence to structure a marketing plan.”

“Easy to listen to/tailored to individual needs.”


Neil brings a depth of experience having worked for 15 years as a marketing and business consultant working with over 450 clients nationwide, and having presented more than 350 business workshops to date.


Date 2013

Thursday 22 August



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE






financeunderstand your profit and loss and balance sheet, determine your optimal selling price, monitor your financials and diagnose problems before they occur. CECC offers a variety of practical finance courses to suit your needs.

CECC members have access to over 100 free resources (sample documents and guides) covering all aspects of business including Operations, marketing, Business Strategy, Human Resources, finance and Sales (click here to view what is available). CECC offers a variety of practical finance courses to suit your needs.



fINANCE

Accounting for Non-Accountants

Costing and Pricing

Analysis and Interpretation





CLICK

belowfor

dates!

http://www.cecc.org.nz/main/know-financial-business-strategy/


40 Directory 2013 | finance (03) 366 5096

fInanCE

Accounting for Non-Accountants Understanding your profit and loss and balance sheet

Brief overview

A recent survey of small businesses revealed that 41% consider the financials to be the hardest part of running their business, and 19% admitted they put their financials into the ‘too hard’ basket. Accounting for non-accountants is designed specifically for those who need to read their basic financial statements and improve their understanding of key accounting concepts.

This practical workshop will improve your financial understanding. By the end of this course you’ll be able to read your Profit and Loss Statement and Balance Sheet, and understand the common classifications and groupings within them.

Who should attend

• Business owners

• Managers

• Accounts assistants


• Understand the key groupings for your expenses, assets and liabilities

• Understand the jargon used by accountants

• Read your own financial statements

• Understand the benefits of using a computer based accounting package

Topics

• What double entry accounting means

• The key elements of a Profit and Loss Statement

• The important features of a Balance Sheet

• The purpose of depreciation

• Manual and computer options for keeping your accounting records, including a practical demonstration of a popular accounting package.

Each topic begins with easy examples and builds towards the more complex, as participants are guided through financial statements, their classifications and groupings, and other related issues.

A chartered accountant, Geof specialises in training on a variety of practical accounting and business subjects. He is also a training facilitator and examiner for the Professional Accounting School of the New Zealand Institute of Chartered Accountants.

Geof franks, frankly Speaking PRESENTER

Date 2013




member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE

“It was presented in down to earth language that was easily understood.”

“It was concise and succinct. There was no thumb twiddling time and the exercises

that we had to do were very useful in learning rather than just sitting and listening.”

“Easy to understand – interesting and informative content.”








fInanCE

Analysis and Interpretation Understanding your profit and loss and balance sheet – financial ratios and analysis

Brief overview

So you can read your Profit and Loss and Balance Sheet, but are things really as good (or bad) as they seem? This workshop builds on your understanding of financial statements by looking at the trends that unfold over successive periods.

Most of the ratios covered in this course can be prepared for you automatically by your accounting software, but until now you didn’t know what the numbers meant. If you want to be able to monitor your financial situation and diagnose problems before they occur, then this workshop is for you.

Note: This is a hands-on workshop and participants will be asked to complete practical exercises. Bring a calculator.

Who should attend

• Business owners

• Managers



• Read behind the numbers

• Monitor trends over time and identify problems before they occur

• Use the same ratios your bank uses

Topics

• Cash versus net profit

• Profitability ratios

• Examining liquidity

• Debtors and stock

• Remedial action.



Date 2013

Monday 11 November



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE

“Confident, easy to understand and follow, liked the use of anecdotal stories.”

“Clear, concise, knowledgeable, communicates well.”








fInanCE

Costing and Pricing An introduction to costing and pricing your goods and services

Brief overview

Most businesses have a range of products and services. But do you know if some of the items you sell are losing you money? By the end of this workshop you’ll be able to go back to your business and calculate how much you should be charging for your products and services.

Note: This is a hands-on workshop and participants will be asked to complete practical exercises. Bring a calculator.

Who should attend

• Business owners

• Managers


Benefits

• Uncover what it costs you to provide your products or services

• Work out the required charge-out rates for you and your employees

• Discover how many items you need to sell or customers you need to have in order to make the profit you’d like

• Work out the extra sales necessary to recover a planned expense

Topics

• Calculating break-even points in your business

• Analysing the costs in your business

• Common methods of determining a selling price for your products or services

• How to justify a higher price rather than competing with low margins.



Date 2013

Thursday 31 October



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE

“Easy to understand and was exactly what hoped the info would be.”

“I came here not knowing anything so it was helpful and easy to understand.”







Business StrategyKnow where you are going with a solid, long-term strategic plan. To ensure you get there, having an active annual business plan is essential.

your business needs a roadmap, especially in the post-quake environment and in the lead up to the rebuild. your business strategy is a crucial step in order to identify and take advantage of future opportunities. Discover your training and development needs through a business capability assessment and ensure that your remuneration and pay scales are in step – your business may even qualify for R&D funding.

Allow us to represent your business concerns to local and national government, local body agencies, and keep you up-to-date with the latest in commercial terms of trade and regulatory requirements. Embrace change with a plan that ensures you will improve your business and bottom line.

CECC’s finance and Business Strategy training is designed to give you the help you need to plan your way to success.




BuSINESS STRATEGy

Business Planning for Survival and Prosperity in 2014

Navigating Business Growth


CECC can tailor training to your specific needs and deliver in-house, as well as 1:1

personalised coaching engagements in all subject areas to address organisational/

individual needs. Please contact us on (03) 366 5096 for further information.


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dates!

http://www.cecc.org.nz/main/resources_publications/


44 Directory 2013 | Business strategy (03) 366 5096

BUsInEss sTRaTEgY

Brief overview

The business environment in Canterbury will continue to be in a state of change in 2014. We have an election, ongoing disruption and opportunities created by the earthquakes and a continuing soft global economy. Being able to develop an effective strategic business plan will be crucial to your survival and prosperity. It doesn’t have to be a bound tome (in fact it’s better if it’s not) but if you don’t put some thought into where you are heading and how you are going to get there, you may end up in a place you’d rather not be!

Who should attend

• Owners and managers of SMEs


• Determine where your business is positioned in the marketplace

• Leverage off your strengths and mitigate your weaknesses

• Secure the right information to make good decisions on

• Choose the right growth strategies for your business

• Develop a simple but effective strategic business plan for your business that will help you determine its future direction

Topics

• Identifying your strengths and weaknesses and how to build on/mitigate these

• Identifying threats and opportunities in your marketplace (competitor, customer, resource, economic and marketplace)

• Drawing up effective short term action lists

• Successfully implementing long term strategies.

Business Planning for Survival and Prosperity in 2014 Negotiation the New Normal

Neil Edmond brings a depth of experience having worked for 15 years as a marketing and business consultant working with over 450 clients nationwide, and having presented more than 350 business workshops to date.


Date 2013

Thursday 8 August



member

$200.00+ GST

Early Bird member

$180.00+ GST

Non-members

$350.00+ GST

PRICE

“Presenter was great and topic relevant.”

“Concise, easy to follow, should be relatively easy to apply.”







45 Directory 2013 | Business strategy (03) 366 5096

BUsInEss sTRaTEgY

Brief overview

Rapid business growth can be a double edged sword. Having a well thought out business plan and strategic direction is just part of the success equation. Whether you are about to embark on a period of growth or you are knee deep in it, there is great value to be gained from understanding how to navigate factors critical for long term success. Only then will you reap the rewards of expansion and avoid common pitfalls that can lead to frustration and business failure.

learn:

• Reasons for developing a growth strategy

• How to take a birds-eye view of your company

• The critical success factors for managing rapid business growth

• The pitfalls of expansion and how to avoid them

Topics

• Working ‘on the business’ rather than ‘in the business’

• Business areas, systems and processes impacted by growth

• Adapting your business plan for business growth

• Delegation.

Navigating Business Growth Critical success factors for managing a rapidly growing business

PRESENTER

Date 2013




member

$350.00+ GST

Early Bird member

$315.00+ GST

Non-members

$610.00+ GST

PRICE

“The presentation was very clear and captivating.”

“Easy to follow and understand. Great delivery.”

“Very visual and engaging presenter.”


Mark Pfeifer (Bishop Toomey & Pfeifer) is a chartered accountant and professional member of the National Speakers Association of New Zealand (NSANZ). For more than 10 years Mark has worked with small, medium and large New Zealand businesses.

mark Pfeifer

nEw





CECC provides an extensive programme of events for members throughout the year – for information, inspiration, education, member to member promotion and networking. Our events range from conferences and gala dinners, business breakfasts and lunches to cocktail and evening events, free-to-attend networking events and member-hosted B2B events.

In addition to the regular events you’ll find listed in this Directory are a range of rebuild specific, exporter focussed and other topical events run on an ‘as required’ basis.

Events are advertised to members via the electronic upcoming Training and Events newsletter and targeted HTml emails. They are also listed on the CECC website here.

Events and Networking


REgULaR EvEnTs COMIng Up JULY TO DECEMBER 2013

EVENTS

Network After 5

Connect

Business Network

Table Top Expo


ExportNZ Canterbury Global Connections



member Business to Business (B2B) Event year round event marketing opportunity for members. See details here.


CLICK

belowfor

dates!

http://www.cecc.org.nz/main/calendar/


https://www.facebook.com/CECCEvents?ref=hl

https://www.cecc.org.nz/main/business_to_business/

47 Directory 2013 | Events and networking (03) 366 5096

EvEnTs anD nETwORKIng

Network After 5

Brief overview

Our Network After 5 events are held throughout the year and provide members with two hours of uninterrupted networking. They’re an excellent opportunity to meet other members, generate referrals and leads, build relationships and talk about your products and services with other business people.

Who should attend

• Anybody wishing to expand their current business contacts

• Anybody looking to network with other members

Benefits

• Create new business contacts and build business relationships

• Generate referral business and genuine leads

• Promote your product or service to other CECC members

• Gain valuable customer insights.

member

free to attend for CECC members, finger food provided with a cash bar

PRICE


Wednesday 7 August

Thursday 7 November



Venue To be advised closer to the dates







Connect

Brief overview

Connect is specifically designed to appeal to a younger business audience. The events provide a relaxed networking opportunity in a funky venue – usually with an informative and entertaining speaker or some other activity to help break the ice.

Who should attend

Younger business people interested in making new business contacts and learning from the success stories of others.

Benefits

• Network and build relationships with other younger business people and entrepreneurs

• Learn from and be inspired by the stories of successful New Zealand business people

Topics

Dynamic guest speakers typically provide Connect attendees with an inspirational story about how they’ve achieved their business success, detailing the challenges they have overcome and the victories on their journey.

Date 2013

Thursday 24 October


Venue To be advised closer to the date

member

free for members to attend

Non-members

$30.00+ GST

PRICE







Business Network

Brief overview

Business Network events provide members with an opportunity to build on their business contacts and network effectively. These events are held four times a year and run in conjunction with the CECC Table Top Expos. Our Business Network events often include a keynote speaker on a topical business issue.

Who should attend

• Anybody wishing to build on their current business contacts

• Anybody looking to meet and network with other members

Benefits

• Generate new business contacts with other networkers and at the Table Top Expo

• Promote your product or service to other CECC members

• Generate leads and referrals

• Get business tips and inspiration from the keynote business speaker.

member

free to attend for CECC members, finger food provided with a cash bar

PRICE



Thursday 5 December










Table Top Expo

Brief overview

Exhibiting at a Table Top Expo is an enjoyable, simple and cost effective way to raise your profile and promote your products and/or services to other members. Expos usually include a mix of 15-20 businesses from a range of industry sectors. Table Top Expos are held three to four times a year and run in conjunction with our Business Network events.

Who should attend

• Anybody looking to promote their products and services to other members

• Anybody wishing to launch a new product or service

Benefits

• Raise awareness and build the profile of your business

• Showcase your products or services or launch new ones

• Create genuine leads and make sales

• Get in front of an audience motivated to buy.

member

$175.00+ GST

PRICE



Thursday 5 December


Time Expo set-up from 4:00pm Expo 5:30pm to 7:30pm









Brief overview

Employment Relations Network events are designed to provide members with greater insight and understanding of the latest employment relations trends, topics and challenges. The events often include a presentation on a topical issue/s or an expert panel discussion with the opportunity for members to ask questions.

Who should attend

• Human resource managers and professionals

• Health and safety managers and supervisors

• Anyone with a responsibility for employing and managing staff

Benefits

• Stay informed of developments such as changes in employment related law, significant court decisions and topical employment relations issues

• Exchange views and share experiences with others in similar roles.

Date 2013

Tuesday 6 August

Time 7:30am to 9:00am

Venue To be advised closer to the date

member

$40.00+ GST

Non-members

$70.00+ GST

PRICE







ExportNZ Canterbury – Global Connections

Brief overview

The South Island’s largest exporter event of the year. The half day event features a great line up of speakers, including some of New Zealand’s most successful exporters from a variety of sectors and key Government policy and decision makers.

The 2013 event will mix key-note presentations, case-studies, expert panel discussion, audience Q&A and networking, with content focused on four export growth themes:

• Leadership

• Investment

• Research & Development

• Marketing

A must attend for exporters and export service providers who want to:

• Be inspired by real export success stories

• Get global business insights and learn more about exporting trends

• Network with fellow exporters, key government decision makers and industry leaders.

Date 2013

Wednesday 31 July



PRICE



https://www.cecc.org.nz/main/eventPopup/index.cfm?eventID=1150






Brief overview

ExportNZ Canterbury Breakfasts feature presentations from internationally successful New Zealand exporters with regional and/or industry expertise. Breakfasts are held quarterly with the goal of building a strong community of exporters while educating and inspiring businesses to be more focused on success in international markets.

Who should attend

• Anybody currently involved in exporting or those looking to become exporters

• Anybody working alongside export businesses or with an interest in the growth of Canterbury’s export sector

Benefits

• Rub shoulders and build relationships with other exporters and export service providers

• Learn the secrets to growing your business by expanding existing markets and growing new ones

• Be inspired by the stories of successful New Zealand exporters and learn from their experiences.


Dates 2013


Wednesday 19 November

Time 7:30am to 9:00am

ExportNZ/CECC member price

$40.00+ GST

Non-member price

$70.00+ GST











Brief overview

The Champion Canterbury Business Awards in association with The Press, celebrate and recognise the excellence, passion and success of business in the Canterbury region. The Champion Canterbury Business Awards are now widely recognised as the premier business awards in Canterbury and hold the largest business awards ceremony in New Zealand.

The Awards Ceremony provides many opportunities for businesses whether it is to network with some of Canterbury’s leading businesses and movers and shakers, host your clients at a premier event on the Canterbury business calendar or as recognition for your hard working staff. Positive feedback from attendees at previous Awards reinforces that this is an excellent opportunity to host your clients and stakeholders at this prestigious event.

Tickets are limited and sold out last year well in advance of the evening. We encourage you to get in early to avoid disappointment.

Date 2013

Wednesday 2 October


Venue CBS Canterbury Arena Addington

Dress Black tie/Evening wear

member

$170.00+ GST

per ticket

Non-members

$1,700.00+ GST

Table of 10

PRICE

for further information on how you can be involved in entering or attending the Awards Ceremony please email [email protected] or visit www.championcanterbury.org.nz



mailto:[email protected]?subject=Champion Canterbury Business Awards






member Business to Business (B2B)

Brief overview

Member B2B events can be hosted by any member organisation. A targeted member B2B event provides an excellent opportunity to promote your products and/or services and to network with a specific group of members and other selected guests.

Generally these events are aimed at smaller groups of members (30 to 50). Depending on what’s most appropriate, B2B’s can be held as a breakfast or after work hours. On average they last 1.5-2 hours and suit members looking to target a specific sector or other group of businesses.

Target audience

Determined by the member hosting the event. However, we can work with you to identify a high value target audience within our membership database and tailor your marketing messages accordingly.

Businesses targeted may include:

• Potential clients within a specific industry sector

• Potential clients by size of business (based on number of employees)

• Potential clients by selecting staff responsible for certain areas such as IT, international trade, marketing, finance

• Potential clients by international trade status, such as exporters/importers to particular countries

Benefits

The highly targeted nature of member B2B events means that they are excellent value for your marketing dollar, because you’re only talking to the people you want to do business with. The format of a B2B allows longer conversations to happen and for building relationships – not just swapping business cards. They’re also a great way to give potential clients’ a full experience of what you offer.

Time (typically)

Breakfast 7:30am to 9:30am or Evening 5:30pm to 7:30pm

Venue Either at the host’s premises or another venue of their choice

*Excludes venue hire, catering and audio-visual costs.

for further information contact holly andrews on (03) 366 5096

PRICEmember price to host

$1,200.00*+ GST

member price to attend

free to attend

mailto:[email protected]?subject=Business to Business Event

www.cecc.org.nz0800 50 50 97

We’re behind You everY step of the WaY.

Your first source


• access to over 100 free resources covering all aspects of business operation

• Expert advice across all business areas

• 10 free networking events throughout the year

• 140 training courses specific to particular areas of business at discounted rates

• access to major discounts from various sponsors (including office stationery, fuel and telecommunications) as well as other discounted offers from fellow members.

BY BECOMIng a MEMBER Of ThE CanTERBURY EMpLOYERs’ ChaMBER Of COMMERCE, YOU havE a TEaM Of ExpERTs wORKIng fOR YOU.


Directory 2013 | practicalities


57

• Click on the preferred course date on the course description page within this directory, to go through to the online booking form

• Register online at www.cecc.org.nz

• Email [email protected] with the title of the seminar/event you wish to attend, your contact details and names of people attending

• phone (03) 366 5096

• Early Bird discount of 10% applies to training where the early bird logo appears, when you register for a programme 30 days in advance of course date. The early bird discount excludes Government funded training (Health and Safety Stages 1-3, Employment Law for Managers and Employment Relations Kit) and events.

How to registerThere are four easy ways to register to attend any of our training or events.

Practicalities


Registrations will only be confirmed upon receipt of payment of the advertised fee. Payment may be made by cheque, cash, credit card or direct credit.

Please note some events are free of charge.

CONfIRmATION Of yOuR

ATTENDANCE WIll BE

EmAIlED NO lATER THAN

THREE WORKING DAyS PRIOR

TO THE TRAINING/EVENT.





Directory 2013 | practicalities


58

Cancellation policyIt’s important to advise us if you wish to cancel or transfer your registration from a training session or a priced event as soon as possible. In many cases there are a maximum number of attendees allowed and we have waiting lists of other members who wish to attend. for this reason, the following cancellation and transfer policy applies to all CECC training sessions and priced events:

1. Cancellations or transfer requests must be advised in writing at least three full working days prior to the date of the training session or priced event. Please email [email protected] or phone (03) 366 5096 as soon as possible if you are unable to attend the course or event you have registered for.

2. All cancellations and transfer requests advised in writing prior to three full working days from the training session or paid event will incur an administration fee of $30.00 (incl GST) per person. There is a limit of one transfer per training course (a second request to transfer will incur an additional full course cost).

3. Where written cancellation advice or a transfer request is not received within three full working days prior to the training session or priced event commencing, or a participant fails to show on the day, full fees will be payable.

4. A replacement participant is welcome at any stage prior to the training session or priced event commencing at no additional cost. Please provide us with the person’s details as soon as possible.

Questions relating to the Cancellations and Transfers Policy should be directed to the CECC Training and Events Team at [email protected] or (03) 366 5096.

possible changes to dates and timesWhilst every effort is made to adhere to the dates and times listed in this directory and in advertised material, due to presenter availability and other factors outside our control, some courses may be subject to change. All attendees will be notified at least three working days prior to the training/event.

Disclaimer Please note, the information contained within this directory is accurate at the time of publication. CECC accepts no responsibility for errors or omissions arising from any cause outside our control. Circumstances beyond the control of Employers’ Chamber may necessitate changes without notice. While every effort is made to minimise the disruption or inconvenience to course participants and their employers, CECC can accept no responsibility for consequential costs associated with such changes.

CECC reserves the right to add, reschedule or replace presenters and/or vary advertised courses, prices and venues. Should a course fail to attract minimum number of attendees, we reserve the right to cancel it.

Complaints procedureIf you have a complaint about the Canterbury Employers’ Chamber of Commerce or one of our staff or presenters:

1. In the first instance, raise it with CECC Business Capability Manager on (03) 353 0302 or email [email protected] who will then decide if the presenter needs to be involved.

2. If it is not resolved, a letter should be addressed to CECC Chief Executive, PO Box 359, Christchurch 8140 or email [email protected].

Consumer legislationThe information in this directory is provided solely for business purposes. Any use of this information or the courses offered will be for business purposes, at the sole discretion, responsibility and judgment of the users. Nothing in this disclaimer purports to contract out of the provision of the Consumer Guarantees Act 1993, other than in accordance with Section 43(2) of that Act.




mailto:[email protected]?subject=Complaint query



Your first source


03 379 545403 366 5096

[email protected]

Westpac Business & Community Hub55 Jack Hinton Drive, AddingtonChristchurch 8024

www.cecc.org.nz


training & events july - december 2013

Documents

business b2b

variety of business

advanced training

sourcefor business advice

networking events

inspirational events

events programme

december2013training