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www.pharmtech.com 14 Pharmaceutical Technology ASEPTIC PROCESSING 2003 leanrooms all have one common performance criterion: to provide an atmosphere that will protect the product from a hostile environ- ment. Operators in cleanrooms must be trained in various disciplines, practices, and skills. Training must be a dynamic process to meet the job requirements and the demands of contamination control. Requirements Every employee must have the education, training, and experience to perform the assigned job functions. Three basic train- ing needs exist in today’s healthcare mar- ketplace: initial training, ongoing train- ing, and new skills training. Initial training. Initial training is required for all new employees. The goals must in- clude a general understanding of good man- ufacturing practices (GMPs) a detailed explanation of the GMP regu- lations that pertain to the job function, including the job’s application of the GMP principles written standard operating procedures (SOPs) specific to the job specific operations and handling re- quirements. Ongoing training (review). Ongoing train- ing is a continuous awareness program, which can be held semiannually, quarterly, or monthly. Ongoing training is also known as a refresher course. It should in- clude a short review of the basics with spe- cific emphasis on SOP review, gowning, aseptic techniques, compliance issues, and changes in processing. Personnel should receive training with sufficient frequency to ensure that operations meet required specifications. New skills training. New skills training is job-specific training for employees who will be handling new equipment, using a new process, or changing positions. This training is concurrent with a change in an SOP and/or a change control event. New- equipment training must involve exten- sive hands-on instruction in addition to the classroom course. Anne Marie Dixon is the owner and president of Cleanroom Management Associates, Inc., 415 Old Washoe Circle, Carson City, NV 89704, tel. 775.849.1313, fax. 775.849.1345, annemarie@ cleanroommanagement.com Training for Aseptic Processing Environments Anne Marie Dixon MERCK KGaA Training for aseptic processing cleanrooms must be a dynamic process to meet job requirements and industry demands. The author discusses various approaches that may be taken to ensure a successful training session. C Continued on page 40

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Page 1: Training for Aseptic Processing Environmentsalfresco.ubm-us.net/alfresco_images/pharma/2014/08/22/16e5dd82...14 Pharmaceutical Technology ASEPTIC PROCESSING 2003 ... a detailed explanation

www.pharmtech.com14 Pharmaceutical Technology ASEPTIC PROCESSING 2003

leanrooms all have one commonperformance criterion: to providean atmosphere that will protect theproduct from a hostile environ-

ment. Operators in cleanrooms must betrained in various disciplines, practices,and skills. Training must be a dynamicprocess to meet the job requirements andthe demands of contamination control.

RequirementsEvery employee must have the education,training, and experience to perform theassigned job functions. Three basic train-ing needs exist in today’s healthcare mar-ketplace: initial training, ongoing train-ing, and new skills training.

Initial training.Initial training is requiredfor all new employees. The goals must in-clude● a general understanding of good man-

ufacturing practices (GMPs)● a detailed explanation of the GMP regu-

lations that pertain to the job function,including the job’s application of theGMP principles

● written standard operating procedures(SOPs) specific to the job

● specific operations and handling re-quirements.Ongoing training (review). Ongoing train-

ing is a continuous awareness program,which can be held semiannually, quarterly,or monthly. Ongoing training is alsoknown as a refresher course. It should in-clude a short review of the basics with spe-cific emphasis on SOP review, gowning,aseptic techniques, compliance issues, andchanges in processing. Personnel shouldreceive training with sufficient frequencyto ensure that operations meet requiredspecifications.

New skills training. New skills training isjob-specific training for employees whowill be handling new equipment, using anew process, or changing positions. Thistraining is concurrent with a change in anSOP and/or a change control event. New-equipment training must involve exten-sive hands-on instruction in addition tothe classroom course.

Anne Marie Dixon is theowner and president ofCleanroom ManagementAssociates, Inc., 415 OldWashoe Circle, Carson City, NV89704, tel. 775.849.1313, fax. 775.849.1345, [email protected]

Training for Aseptic Processing EnvironmentsAnne Marie Dixon

ME

RC

K K

GaA

Training for asepticprocessing cleanroomsmust be a dynamic processto meet job requirementsand industry demands. Theauthor discusses variousapproaches that may betaken to ensure asuccessful training session.

C

Continued on page 40

Page 2: Training for Aseptic Processing Environmentsalfresco.ubm-us.net/alfresco_images/pharma/2014/08/22/16e5dd82...14 Pharmaceutical Technology ASEPTIC PROCESSING 2003 ... a detailed explanation

40 Pharmaceutical Technology ASEPTIC PROCESSING 2003 www.pharmtech.com

Classroom training modulesBefore they are trained in specific skills,operators should receive a job descriptionas well as background information aboutthe company and its products. The clean-room classroom training can then be di-vided into segments or modules. Thesesegments should include● background information about clean-

rooms, rules, regulations, and person-nel issues. This segment gives the stu-dent the fundamentals on which to buildhis or her education.

● GMPs, product requirements, and over-all operational understanding

● gowning, aseptic techniques, work-station cleaning, and sanitization.

A higher training level would compriseadvanced courses for monitoring andother complex product-related issues.

Hands-on practiceStudents should have the opportunity tolearn, observe, and practice. Every level ofclassroom instruction should be followedby hands-on training. In my 27 years ofexperience in cleanroom training, I havenever met anyone who could perfect theart of donning a sterile garment by watch-ing a demonstration or a video. A videoor classroom demonstration can intro-duce the activity, but nothing can replacean actual practice session. After observa-tions and practice, a follow-up classroomsession is recommended to ensure that theconcepts learned are well understood,questions are answered, and retraining isperformed if necessary.

Simulating real conditionsProper instructin of today’s aseptic tech-niques require the use of a training labo-ratory or a real laboratory. Training in acleanroom would be a tremendous ad-vantage because operators and technicianscould practice aseptic techniques, envi-ronmental monitoring, sterility testing,cleaning and sanitization, equipment set-

up, and filling procedures under actualconditions.

If training in a cleanroom is not pos-sible, the use of a mock cleanroom willstill be beneficial. If an area is created tosimulate a gownroom, fill suite, or steril-ity lab, personnel an simulate productionactivity.

If a cleanroom or laminar-flow hood isavailable, hand fills could be done there.This would allow a person to have suffi-cient background in aseptic training be-fore production media–fill qualification.

Competency-based trainingThroughout the training process, em-ployees must know their job responsibil-ities and what is expected.Training pro-grams should be competency based; thatis, based on the knowledge and skills thateach employee must have to perform hisor her specific job function.

Documentation of training only ensuresthe training department of a person’s pres-ence in a course. It does not necessarilyverify the employee’s comprehension norability to perform the function. Therefore,verification of the employee’s ability to per-form the work required after training iscritical.

Testing, although necessary, is not a suf-ficient verification method and will notqualify employees on for assigned func-tions. Many companies are especially re-luctant to test senior employees. However,human resource departments are con-cerned about the employee who has beenin a position for many years and who thenfails written tests.

Certification also should be part of atraining program. The certification processinvolves demonstration of a defined taskusing a predetermined checklist by an au-thorized observer. Objectives of any train-ing program must be defined and the out-come assessment understood beforespecific training is implemented. In manycases, this may require an assessment ofthe current situation and an understand-ing of the desired objectives. It must bemade clear whether the training sessionmust be conducted as an initial trainingcourse or as a retraining course becauseof a problem or other reason.

The five “I’s” of trainingInspire. Management must inspire em-

ployees to improve their performance.Some people have a built-in need to per-form and achieve and have a motivatedpersonality. Other people work hard toimprove and earn a chance for advance-ment. However, certain individuals mayneed the participation and involvementof management to become motivated.

Identify. Identifying a performance im-provement helps inspire employees. Apoor performance can identify a need fortraining.

Inform. Information is the training ortransfer of skills and experiences.

Implement. Implementation is the re-sult of proper training.

Institutionalize. Institutionalizing is themaintaining of the skill level of the oper-ator work force and is the responsibiity ofmanagement.

Management’s roleCommitment is key in aseptic training,and the role of management is critical.Management must participate in moti-vating the work force while investing intraining programs, staff, equipment, andtime. Remember, “If you think educationis expensive, try ignorance.” Because asep-tic processing is a high-risk operation, acontinuous awareness program must beestablished.

Management also must support propersupervision. Nonperformance or short-cuts are not acceptable. Proper cleanroomprotocols, aseptic techniques, and follow-ing SOPs are all part of expected and de-sired employee performance. PT

● Inspire● Identify● Inform

● Implement● Institutionalize

The five “I’s” of training

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