training syllabus - k04 dt...adtec bintulu 2. cik sharifah dora binti syed abd bahri (ketua)...
TRANSCRIPT
i
TRAINING SYLLABUS
KO4 DIPLOMA IN QUALITY ASSURANCE
TECHNOLOGY
ii
First Edition April 2007
Second Edition July 2010
Third Edition July 2015
Department of Manpower Training Institution
http://www.jtm.gov.my/kurikulum
All Rights Reserved. This document is classified as LIMITED. Not allowed to produce any
part of the training syllabus content in any form without permission from the Manpower
Department (JTM).
Syllabus of K04 QUALITI ASSURANCE TECHNOLOGY is a document that outlines the
skills to be acquired by a graduates in Printing Technology. This syllabus format is
developed according to the format of Manpower Department (JTM) and has taken into
account The National Occupational Skills Standards (NOSS) developed by the
Department of Skills Development (DSD). This syllabus also considered all Competency
Units (CU) and Work Activities (WA) in accordance with the requirements of current
technology and to meet certification standards.
Code of Approval : SFB/K04/12010/P2(12016)
Date of Approval : 14 June 2016
iii
ENDORSEMENT OF CURRICULUM STEERING COMMITTEE
CLUSTER OF ENGINEERING SERVICE
It is hereby notified that the syllabus of Quality Assurance , has been reviewed and
CONFIRMED by the Curriculum Steering Committee, Department of Human Resources in
the 1/2016 meeting held on the 14th June 2016. Consequently, the syllabus must be
used effective July 2016 throughout ILJTM.
..................................................
(Azkar Albar bin Abu Bakar)
Chairman of Cluster
...................................................
(SYED MOHAMAD NOOR BIN SYED MAT ALI)
Chairman of the Curriculum Steering
Committee
iv
CONTENTS
1. PRELIMINARY ........................................................................................................ vii
1.1. Introduction ...................................................................................................... vii
1.2. Objective .......................................................................................................... vii
1.3. Pre-Requisites ................................................................................................. vii
1.4. Training Methods ............................................................................................ viii
1.4.1 Syllabus Structure ............................................................................... viii
1.5. Course Synopsis ............................................................................................. viii
2. COMMITTEE MEMBERS ........................................................................................... i
3. TRAINING STRUCTURE .............................................................................................. 3
3.1 Competency Profile Chart (Whole Semester) ...................................................... 3
3.2 Training Pathway (Whole Semester) ............................................................... 14
K04 DIPLOMA TEKNOLOGI JAMINAN KUALITI SEMESTER 2 ............................ 17
3.3 MAPPING CHART : NOSS VERSUS JTM MODULE (Whole Semester) ........ 32
4. SEMESTER 1 .......................................................................................................... 46
4.1 COMPETENCY PROFILE CHART .................................................................... 46
4.2 TRAINING PATHWAY CHART SEMESTER 1 ................................................ 48
4.3 MAPPING CHART SEMESTER 1 ..................................................................... 51
4.4 TABLE OF CONTACT HOURS DISTRIBUTION SEMESTER 1 ..................... 54
4.5 SYLIBUS PROFILE SEMESTER 1 ................................................................. 56
K04-01-11 METROLOGY AND MEASUREMENT........................................... 56 K04-01-12 PRODUCT INSPECTION .............................................................. 61 K04-01-13 INTRODUCTION TO QUALITY ..................................................... 68 K04-01-14 TECHNICAL DRAWING .............................................................. 73 K04-01-15 WORKSHOP TECHNOLOGY ..................................................... 78
5. SEMESTER 2 .......................................................................................................... 83
5.1 COMPETENCY PROFILE CHART SEMESTER 2 .......................................... 83
5.2 TRAINING PATHWAY CHART SEMESTER 2 ............................................... 85
5.3 MAPPING CHART SEMESTER 2 ..................................................................... 88
5.4 TABLE OF CONTACT HOURS DISTRIBUTION SEMESTER 2 ..................... 89
5.5 SYLIBUS PROFILE SEMESTER 2 .................................................................... 91
K04-02-11 TESTING AND INSPECTION ........................................................ 91 K04-02-11 TESTING AND INSPECTION ........................................................ 92 K04-02-11 TESTING AND INSPECTION ....................................................... 93 K04-02-11 TESTING AND INSPECTION ........................................................ 94 K04-02-12 INTRODUCTION TO STATISTICAL PROCESS CONTROL (SPC) ..
.......................................................................................................... 97 K04-02-13 DIMENSIONAL METROLOGY 100
K04-02-14 MACHINING PROCESS ............................................................ 104
v
K04-02-15 ENGINEERING DRAWING ........................................................ 108 K04-02-16 ELECTRIC & ELECTRONIC ...................................................... 113
6. SEMESTER 3 ....................................................................................................... 119
6.1 COMPETENCY PROFILE CHART ............................................................... 119
6.2 TRAINING PATHWAY CHART SEMESTER 3 .............................................. 123
6.3 MAPPING CHART SEMESTER 3 ................................................................. 126
6.4 TABLE OF CONTACT HOURS DISTRIBUTION SEMESTER 3 ................... 129
6.5 SYLIBUS PROFILE SEMESTER 3 ............................................................... 131
K04-03-11 OCCUPATIONAL SAFETY AND HEALTH .................................. 131 K04-03-12 QUALITY SYSTEM ..................................................................... 135 K04-03-13 INDUSTRIAL MANAGEMENT ..................................................... 142 K04-03-14 PROJECT MANAGEMENT ......................................................... 146 K04-03-15 ADVANCED METROLOGY ......................................................... 152 K04-03-16 CNC PRGRAMMING ................................................................... 157
7. SEMESTER 4 ........................................................................................................ 162
7.1 COMPETENCY PROFILE CHART SEMESTER 4 ........................................... 162
7.2 TRAINING PATHWAY CHART SEMESTER 4 ................................................ 167
7.3 MAPPING CHART SEMESTER 4 .................................................................. 173
7.4 TABLE OF CONTACT HOURS DISTRIBUTION SEMESTER 4 ...................... 181
7.5 SYLIBUS PROFILE ......................................................................................... 183
K04-04-11 MEASURING CALIBRATION ...................................................... 183 K04-04-11 QUALITY SYSTEM ..................................................................... 184 K04-04-13 PRODUCT ANALYSIS ............................................................... 197 K04-04-14 PRODUCT QUALITY CONTROL ................................................ 203 K04-04-15 LEAN MANUFACTURING .......................................................... 210 K04-04-16 SUPERVISORY .......................................................................... 215
8. SEMESTER 5 ........................................................................................................ 222
8.1 COMPETENCY PROFILE CHART .................................................................. 222
8.2 TRAINING PATHWAY CHART ....................................................................... 225
8.3 MAPPING CHART ........................................................................................... 229
8.4 TABLE OF CONTACT HOURS DISTRIBUTION ............................................. 233
8.5 SYLIBUS PROFILE ......................................................................................... 235
K04-05-12 MEASUREMENT SYSTEM ANALYSIS (MSA) ........................... 242 K04-05-13 QUALITY AUDIT ........................................................................ 246 K04-05-14 PRODUCT QUALITY PLANNING .............................................. 250 K04-04-14 PRODUCT QUALITY PLANNING .............................................. 253 K04-05-15 FUNDAMENTAL OF EXPERIMENTAL DESIGN (DOE) .............. 255 K04-05-16 SUPPLIER QUALITY MANAGEMENT ........................................ 260
vi
LIST OF ABBREVIATIONS
L Lecture
D Demo
P Practice
PT Practical Test
PR Project
A Assignment
OT Oral Test
WT Written Test
O Observation
SP Special Project
WIM Written Instructional Material
IS Information Sheet
AS Assignment Sheet
WS Work Sheet
CU Competency Unit
WA Work Activities
vii
1. PRELIMINARY
1.1. Introduction
The training syllabus is a document that outlines the matters to be obtained by a
student in the field of Quality Assurance. All modules contained in this training syllabus
will be assessed based on skills to ensure that every student competent and capable
of performing the modules in accordance with the level of skills learned.
This training syllabus format developed by the Department of Manpower Training
Institute (ILJTM) and has taken into account the National Occupational Skills
Standards(National Occupational Skills Standards-NOSS) made by the Department of
Skill Development (DSD). This training syllabus also considers the addition of all duties
and tasks in accordance with the requirements of current technology and to meet
certification standards.
1.2. Objective
The objective of this training syllabus is to assist lecturers in providing training
learning skills so that uniformity of training can be done in all courses ILJTM for Quality
Assurance Technology.
1.3. Pre-Requisites
Quality Assurance Technology course is a course for diploma technology level
which is conducted by the Manpower Department (JTM). Admission requirements for
this course are candidates must be Malaysian citizens aged between 17 and 35years
old and have the following academic qualifications:
SPM/SPMV – passed in three subjects
a) Malay Language
b) Mathematics/ Additional Mathematics; and
c) Science/ Additional Science/ Applied Science/ Technical Subjects
d) English
viii
Duration of full-time training for this course is 2 years and 3 months for On Job
Training (OJT).
1.4. Training Methods
ILJTM training method for the certificate level is based on skills, which is 70%
practical or laboratory and 30% lectures.
1.4.1 Syllabus Structure
Syllabus structures that have been used in Quality Assurance Technology
is as below:
Table 1.1 : Syllabus Structure for Quality Assurance Technology
1.5. Course Synopsis
After completion of Level 3 certification (SKM), students have the opportunity to
further their education at diploma level (DKM) in training centers such as ADTEC
(public institution) or other related private institutions.
Semester ILJTMSyllibus NOSS
1 K04 Quality Assurance Technology
MC-041-23:2012
Industrial Quality Assurance
(Manufacturing)
MC-041-45:2012
Industrial Quality Assurance
2 K04 Quality Assurance Technology
3 K04 Quality Assurance Technology
4 K04 Quality Assurance Technology
5 K04 Quality Assurance Technology
6 Industrial Training
ix
Upon graduation, graduates will become Quality Assurance Technician and
Quality Control Technician.
i
2. COMMITTEE MEMBERS
Syllabus Development Committee
DIPLOMA of Quality Assurance Technology
1. En Azkar Albar Bin Abu Bakar
(Cluster Chairman)
ADTEC Bintulu
2. Cik Sharifah Dora Binti Syed Abd Bahri (Ketua)
(Coordinator)
ADTEC Shah Alam
3. En Nawaini B. Ismail ADTEC Shah Alam
4. En. Mohd Azre B. Azmi ADTEC Taiping
5. En. Roslani B. Ramely ADTEC Taiping
Facilitator
1. Ieliza Binti Johari Headquarters, JTM
2. Hamed Bin Yaacob Headquarters, JTM
ii
Syllabus Development Sessions
DIPLOMA IN QUALITY ASSURANCE TECHNOLOGY
Session 1 : Date : 22 - 25 Mei 2016
Venue : IPG Kampus Pendidikan Teknik Bandar Enstek, Negeri Sembilan
Session 2 : Date : 31 Mei – 02 Jun 2016
Venue : ADTEC TAIPING
3. TRAINING STRUCTURE
3.1 Competency Profile Chart (Whole Semester)
PRODUCT / PROCESS
INSPECTION
Identify incoming inspection activities
requirements
Identify product/process
inspection procedures
Prepare incoming, in process and outgoing
inspection tools, equipment, procedure
and guideline
Set work area for incoming inspection
Conduct incoming inspection
C01 01 L2 02 L2 03 L2 04 L2 05 L2
Execute in process inspection
Conduct outgoing quality inspection
Conduct sampling inspection
Confirm product/process inspection result
Report product/ process inspection
activities
06 L2 07 L2 08 L2 09 L2 10 L2
PROCESS QUALITY
IMPROVEMENT
Identify process
quality improvement field (scope)
Select process quality improvement
tools
Implement in process improvement
Confirm problem categorization
Confirm improvement area
C02 01 L2 02 L2 03 L2 04 L2 05 L2
Contribute in
employee scheme suggestion
Confirm process quality improvement
activities
Report process quality improvement activities
06 L2 07 L2 08 L2
MEASURING EQUIPMENT HANDLING
Identify measuring
equipment handling requirements
Prepare measuring equipment handling
work activities
Execute measuring equipment handling
work activities
Confirm measuring equipment handling
result
Record measuring equipment
handling work activities
C03 01 L2 02 L2 03 L2 04 L2 05 L2
TECHNICAL DRAWING
Construct geometrical drawing
Perform freehand (sketching) technique
Construct projection drawing
E01 01 L2 02 L2 03 L2
WORKSHOP TECHNOLOGY
Identify industrial safety
Bench work and fitting
Fabrication process
E02 01 L2 02 L2 03 L2
DIMENSIONAL METROLOGY
Identify metrology works and activities
Execute metrology works and activities
Record metrology works and activities
E03 01 L2 02 L2 03 L2
ENGINEERING DRAWING
Identify Geometrical Dimensional Tolerance
Construct details drawing
Execute Detail Drawing
Record Drawing Activities
E04 01 L2 02 L2 03 L2 04 L2
MACHINING PROCESS
Identify machining process
Execute machining process
Record machining progress
E05 01 L2 02 L2 03 L2
ELECTRICAL & ELECTRONIC PRINCIPLES
Identify Electric and Electronic
Execute Electric and Electronic
Record Electric and Electronic
E06 01 L2 02 L2 03 L2
QUALITY ASSURANCE STANDARD OPERATING PROCEDURE
PREPARATION
Identify inspection &
testing procedure preparation
requirements
Plan inspection & testing procedure
preparation checklist
Develop inspection checklist based on
requirement
Summaries inspection information
Confirm inspection & testing procedure preparation result
C01 01 L3 02 L3 03 L3 04 L3 05 L3
Report inspection & testing procedure
preparation activities
06 L3
STATISTICAL PROCESS
CONTROL (SPC) APPLICATION
Identify (SPC) application
requirements
Plan SPC application procedures
Apply SPC tools Establish statistical
control points requirements
Confirm SPC result
C02 01 L3 02 L3 03 L3 04 L3 05 L3
Report SPC activities
06 L3
RECORD CONTROL
Identify record control handling
requirement
Categories quality record
Apply record identification
Implement storage document
Check record
control handling result
C03 01 L3 02 L3 03 L3 04 L3 05 L3
Record control handling activities
06 L3
MEASURING EQUIPMENT
CALIBRATION
Identify measuring
equipment calibration
requirements
Prepare measuring equipment calibration tools and equipments
Prepare work area for measuring
equipment calibration
Execute calibration activities
Confirm measuring
equipment calibration result
C04 01 L3 02 L3 03 L3 04 L3 05 L3
Report measuring equipment
calibration activities
06 L3
SHOP FLOOR QUALITY
IMPROVEMENT
Identify shop floor quality improvement
requirements
Prepare shopfloor quality improvement tools and equipments
Execute shopfloor improvement
activities
Check shopfloor quality
improvement activities
Report shopfloor
quality improvement
activities
C05 01 L3 02 L3 03 L3 04 L3 05 L3
PRODUCT/PROCESS NON-
CONFORMANCE CONTROL
Identify product/process
non conformance control
requirements
Plan non conformance control
parts activity
Segregate non conformance
product/process
Execute non conformance
product disposition
Conduct corrective action meeting
C06 01 L3 02 L3 03 L3 04 L3 05 L3
Monitor corrective action effectiveness
Report product/process non conformance control
activities
06 L3 07 L3
PRODUCT QUALITY
ACCEPTANCE
Identify product quality acceptance
requirements
Execute product quality acceptance
due to process abnormality
Determine quality acceptance criteria
Identified process deviation calculated
and test index
Check product
quality test index result
C07 01 L3 02 L3 03 L3 04 L3 05 L3
Report product quality acceptance
activities
06 L3
CUSTOMER FEEDBACK/RESPO
NSE/SURVEY
Identify customer
feedback/response/ survey
requirements
Prepare customer feedback/response/
survey activity
Execute customer feedback/response/
survey activities
Analysis customer feedback/
response/ survey result/data
Report customer feedback/response/ survey result
C08 01 L3 02 L3 03 L3 04 L3 05 L3
SUPERVISORY FUNTIONS
Identify process
supervision requirement and
specification
Prepare subordinate administrative
information, data and forms
Administer personnel appraisal
Execute in-house training
Conduct section meeting
C09 01 L3 02 L3 03 L3 04 L3 05 L3
Report supervision administrative
activities
06 L3
SAFETY AT WORK PLACE PRACTICE
Determine overall safety, health and
environmental parameters
Promote safety, health and
environmental practice awareness
Confirm industrial accidents
Report safety at work place
environmental
C10 01 L3 02 L3 03 L3 04 L3
CNC PROGRAMMING
Apply basic CNC programming
Perform basic program for CNC Lathe and Milling
E01 01 L3 02 L3
ADVANCED METROLOGY
Conduct Multi-Gauging Inspection
Conduct 3D measurement
E01 01 L3 02 L3
CUSTOMER REQUIREMENT
ESTABLISHMENT
Identify customer needs, requirement
and specification
Prepare customer needs, requirement
and specification guidelines
Address customer needs, requirements
and specification
Evaluate customer requirement fulfillment
Report customer
requirement activities
C01 01 L4 02 L4 03 L4 04 L4 05 L4
PRODUCT CONTROL PLAN
ESTABLISHMENT
Identify Critical to Quality (CTQ) point
Identify product control plan requirement
Plan critical control point establishment
Establish critical control point
Develop product
control plan
C02 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate control plan completeness
Report product
control plan development
activities
06 L4 07 L4
MANUFACTURING/ SYSTEM AUDITING
Identify types of audit
Identify audit procedure and requirement
Prepare audit schedule and
checklist
Prepare audit document
Execute audit activities
C03 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate audit finding completion
and accuracy
Report of auditing activities
06 L4 07 L4
CONTINOUS QUALITY
IMPROVEMENT (CQI)
Identify activities of CQI programme
Identify quality improvement
guidelines
Prepare quality improvement plan
activity
Execute Value Added Value Engineering
(VA/VE)
Review product and process capabilities
C04 01 L4 02 L4 03 L4 04 L4 05 L4
Conduct Design of Experiment (DOE)
Execute Quality Function
Deployment (QFD)
Organize quality improvement
Report quality improvement
activities
06 L4 07 L4 08 L4 09 L4
MEASUREMENT SYSTEM
ANALYSIS (MSA)
Identify MSA specification and
requirements Plan MSA activities
Execute MSA activities
Evaluate MSA accuracy / uncertainty
Report MSA activities
C05 01 L4 02 L4 03 L4 04 L4 05 L4
NON CONFORMITY ASSESSMENT
Identify process non conformity
assessment
Confirm method of non conformity
assessment
Classify non conformity
assessment
Confirm product non conformity
assessment
Evaluate non conformity
assessment result
C06 01 L4 02 L4 03 L4 04 L4 05 L4
Report non conformity
assessment finding
06 L4
CUSTOMER FEEDBACK ANALYSIS
Identify customer feedback category
Plan method of customer feedback
rectification
Analyse customer feedback
information/survey
Propose problem solving customer
feedback
Evaluate Corrective and Preventive Action (CAPA) effectiveness
C07 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate customer feedback
satisfaction
Report customer feedback analysis
timely
06 L4 07 L4
QUALITY ASSURANCE DOCUMENT CONTROL
Identify record and document control
coordination requirement
Plan quality assurance document
control
Execute quality assurance document
control activities
Evaluate record and document
control coordination work activities
Report and record document control coordination work
activities
C08 01 L4 02 L4 03 L4 04 L4 05 L4
STATISTICAL PROCESS
CONTROL (SPC) ANALYSIS
Identify SPC requirement
Confirm control item characteristic/parame
ter
Monitor SPC activities
Evaluate process capability and
stability
Report SPC effectiveness
corrective action
C09 01 L4 02 L4 03 L4 04 L4 05 L4
SUPPLIER QUALITY
ASSURANCE
Identify supplier performance requirement
Plan supplier performance activity
Confirm supplier evaluation and
selection
Execute supplier assessment
Evaluate supplier performance quality
C10 01 L4 02 L4 03 L4 04 L4 05 L4
Report supplier performance
activities
06 L4
PRODUCT LIABILITY ANALYSIS
Identify product liability services
requirement
Confirm method of product containment
Execute product liability services work
activities
Evaluate product liability services work activities
Evaluate product liability analysis
E11 01 L4 02 L4 03 L4 04 L4 05 L4
Report product liability services
activities
06 L4
3.2 Training Pathway (Whole Semester)
K04 – DIPLOMA TEKNOLOGI JAMINAN KUALITI SEMESTER 1
03.01
Identify measuring equipment handling requirements
1/5
Prepare measuring equipment handling work activities
03.02
2/5
Execute measuring equipment
handling work activities
03.03
3/5
Confirm measuring equipment
handling result
03.04
4/5
Record measuring equipment data
03.05
5/5
Identify incoming inspection
activities requirements
01.01 1/9
Identify product/process
inspection procedures
01.02
2/9
Prepare incoming, in process and
outgoing inspection tools,
equipment, procedure and
guideline
01.03 3/9
MULA
PRODUCT
INSPECTION
K04-01-12
METROLOGY AND MEASUREMENT
K04-01-11
A
Conduct incoming inspection
01.04 4/9
Set work area for incoming
inspection
01.05 5/9
Execute in process inspection
Conduct outgoing quality
inspection
Conduct sampling inspection
Confirm product / process
inspection result
01.06 6/9
01.07 7/9
01.08 8/9
01.09 9/9
A
INTRODUCTION TO QUALITY
K04-01-13
Identify process quality
improvement field (scope)
02.01
1/8
Select process quality improvement tools
02.02
2/8
Implement in process
improvement
02.03
3/8
Confirm problem categorisation
02.04
4/8
B
B
Identify industrial safety
E02.01
1/3
Bench work and fitting
E02.02
2/3
Fabrication process
E02.03
3/3
TAMAT
TECHNICAL DRAWING
K04-01-14
WORKSHOP
TECHNOLOGY
K04-01-15
Confirm improvement area
02.05
5/8
Contribute in employee scheme
suggestion
02.06
6/8
Confirm process quality
improvement result
02.07
7/8
Report process quality
improvement activities
02.08
8/8
Construct geometrical drawing
E01.01
1/3
Perform freehand (sketching) techniques
E01.02
2/3
Construct projection drawing
E01.03
3/3
K04 DIPLOMA TEKNOLOGI JAMINAN KUALITI SEMESTER 2
K04-02-12
INTRODUCTION TO STATISTICAL PROCESS
CONTROL (SPC)
MULA
K04-02-11
TESTING AND
INSPECTION
1/6
02.01
Identify SPC application requirement
2/6
02.02
Plan SPC application procedures
Apply SPC tools
02.03
3/6
3/6
Develop inspection checklist based
on requirement
01.03
Identify inspection & testing
procedure preparation
requirements
01.01
1/6
2/6
Plan inspection & testing procedure
preparation checklist
01.02
Summaries inspection information
01.04
4/6
Confirm inspection & testing
procedure preparation result
01.05
5/6
Report inspection & testing
procedure preparation activities
01.06
6/6
A
K04-02-13
DIMENSIONAL TECHNOLOGY
A Establish statistical control points
requirements
Confirm SPC result
Report SPC activities
02.04
02.05
02.06
4/6
5/6
6/6
1/3
E03.01
Identify Metrology Works and Activities
2/3
E03.02
Execute Metrology Works and Activities
Record Metrology Works and Activities
E03.03
3/3
B
MACHINING PROCESS
K04-02-14 Execute Machining Process
E04.02
2/3
Record Machining Progress
E04.03
3/3
Identify Machining Process
E04.01
1/3
ENGINEERING DRAWING
K04-02-15
ELECTRIC & ELECTRONIC
K04-02-16
B
Execute Detail Drawing
E05.03
3/4
E05.01
Identify Geometrical Dimensional Tolerance
1/4
2/4
E05.02
Conduct Detail Drawing
Record Drawing Activities
E05.04
4/4
Identify Electric and Electronic Concepts
06.01
1/3
Execute Electric and Electronic Circuits
06.02
2/3
Record Electric and Electronic Activities
06.03
3/3
TAMAT
K04 DIPLOMA JAMINAN KUALITI SEMESTER 3
MULA
OCCUPATIONAL SAFETY AND HEALTH
K04-03-11
QUALITY SYSTEM
K04-03-12
Confirm industrial accidents
Report safety at work place environmental
10.04
4/4
10.03
3/4
10.01
Determine overall safety, health and environment parameters
1/4
2/4
10.02
Promote safety, health and environmental practice awareness
A
C08.01
Identify record and document control coordination requirement
1/5
2/5
C08.02
Plan quality assurance document control
Execute quality assurance document control activities
C08.03
3/5
Evaluate document control coordination work activities
C08.04
4/5
Report and record document control coordination work activities
C08.05
4/5
C
INDUSTRIAL MANAGEMENT
K04-03-13
E01.01
Apply production planning and control (PPC) principles
1/2
2/2
E01.02
Conduct process and time study
PROJECT MANAGEMENT
K04-03-14
A
Execute shop floor improvement activities
Check shop floor quality improvement activities
05.04
4/5
05.03
3/5
05.01
Identify shop floor quality improvement requirements
1/5
2/5
05.02
Prepare shop floor quality improvement tools and equipment’s
Report shop floor quality improvement activities
05.05
5/5
B
ADVANCED METROLOGY
K04-03-15
TAMAT
B
E02.01
Conduct multi gauging inspection
1/2
2/2
E02.02
Conduct three-dimensional (3d) measurement
K04 DIPLOMA JAMINAN KUALITI SEMESTER 4
MULA
MEASURING CALIBRATION
K04-04-11
CUSTOMER SERVICE
MANAGEMENT
K04-04-12
04.01
Identify measuring equipment calibration requirements
1/6
2/6
04.02
Prepare measuring equipment calibration tools and equipments
Prepare work area for measuring equipment calibration
04.03
3/6
Execute calibration activities
Confirm measuring equipment
calibration result
04.05
04.04
5/6
4/6
Report measuring equipment
calibration activities
04.06
6/6
Analyses customer feedback information/survey improvement
activities
Report customer satisfaction
C01.04
4/5
C01.03
4/5
C01.01
Identify customer needs, requirement and specification guidelines
1/5
2/5
C01.02
Evaluate customer requirement fulfillment
Report customer satisfaction
C01.05
5/5
A
Propose problem solving customer feedback
C07.04
4/7
Analyse customer feedback information/survey
C07.03
4/7
C07.01
Identify customer feedback category
1/7
2/7
C07.02
Plan method of customer feedback rectification
Evaluate Corrective and Preventive Action (CAPA) effectiveness
C07.05
5/7
Evaluate customer feedback satisfaction
C07.06
5/7
Report customer feedback analysis timely
C07.07
5/7
PRODUCT ANALYSIS
K04-03-13
06.01
Identify process non conformity assessment
1/6
2/6
06.02
Confirm method of non conformity assessment
Classify non conformity assessment
06.03
3/6
Confirm product non conformity assessment
06.04
4/6
B
A
PRODUCT QUALITY CONTROL
K04-04-14
Identify product liability services requirement
Confirm method of product containment
11.02
2/6
11.01
1/6
06.05
Evaluate non conformity assessment result
5/6
6/6
06.06
Report non conformity assessment finding
Evaluate product liability analysis
Report product liability service activities
11.06
6/6
11.05
5/6
11.03
Execute product liability services work activities
3/6
4/6
11.04
Evaluate product liability services work activities
B
C
06.01
Identify product/process non conformance control requirements
1/7
2/7
06.02
Plan non conformance control parts activity
Segregate non conformance product/process
Execute non conformance product disposition
06.04
4/7
06.03
3/7
C
E
Report product/process non conformance control activities
Identify product quality acceptance
requirements
07.01
1/6
06.07
7/7
06.05
Conduct corrective action meeting
5/7
6/7
06.06
Monitor corrective action effectiveness
Identified process deviation calculated and test index
Check product quality test index result
07.05
5/6
07.04
4/6
07.02
Execute product quality acceptance
due to process abnormality
2/6
3/6
07.03
Determine quality acceptance criteria
Report product quality acceptance activities
07.06
6/6
F
LEAN MANUFACTURING
K04-04-15
E
Prepare quality improvement plan activity
Execute value added/ value engineering(VA/VE)
04.04
4/9
04.03
3/9
04.01
Identify activities of CQI programme
1/9
2/9
04.02
Identify quality improvement guideline
Review product and process capabilities
Execute quality function deployment (QFD)
Organiza quality improvement
04.05
04.07
04.08
5/9
7/9
8/9
Report quality improvement activities
04.08
9/9
TAMAT
SUPERVISORY
K04-04-16
F
Administer personnel appraisal
Execute in-house training
09.04
4/6
09.03
3/6
09.01
Identify process supervision requirement and specification
1/6
2/6
09.02
Prepare subordinate administrative information,data and forms
Conduct section meeting
09.05
5/6
Report supervision administrative activities
09.06
6/6
K04 DILOMA JAMINAN KUALITI SEMESTER 5
K04-05-11
APPLICATION STATISTICAL PROCESS
CONTROL (SPC)
K04-05-12
MEASUREMENT SYSTEM
ANALYSIS (MSA)
MULA
A
2/5
Conduct Control Item Characteristic/Parameter
09.02
Monitoring SPC Activities
3/5 09.03
Evaluate Process Capability and Stability
09.04
4/5
Identify SPC Requirement
09.01
1/5
Report SPC Effectiveness Corrective Action
09.05
5/5
Identify MSA specification and requirements
05.01
1/5
2/5
Plan MSA Activities
05.02
Execute MSA Activities
3/5 05.03
Evaluate MSA accuracy/ uncertainty
05.04
4/5
Report MSA Activities
05.05
5/5
K04-05-13
QUALITY AUDIT
A
K04-05-14
PRODUCT QUALITY
PLANNING
B
Identify types of audit
03.01
1/7
Identify audit procedure and requirement
03.02
2/7
Prepare audit schedule and checklist
03.03
3/7
Prepare audit document
03.04
4/7
Execute audit activities
03.05
5/7
Evaluate audit finding completion and accuracy
03.06
6/7
Report of auditing activities
03.07
7/7
Plan critical control point establishment
02.03
3/7
Establish critical control point
02.04
4/7
Identify critical to quality (CTQ) point
02.01
1/7
Identify product control plan requirement
02.02
2/7
Develop product control plan
Evaluate control plan completeness
Report product control plan development activities
02.05
02.06
02.07
5/7
6/7
7/7
FUNDAMENTAL OF EXPERIMENTAL DESIGN
(DOE)
K04-05-15
B
Conduct design of experimental (DOE)
04.06
6/9
SUPPLIER QUALITY MANAGEMENT
K04-05-16
10.01
1/6
Plan supplier performance activity
10.02
2/6
Confirm supplier evaluation and selection
10.03
3/6
Execute supplier assessment
10.04
4/6
Identify supplier performance requirement
Evaluate supplier performance quality
Report supplier performance activities
10.05
10.06
5/6
6/6
TAMAT
3.3 MAPPING CHART : NOSS VERSUS JTM MODULE (Whole Semester)
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
C01L2 PRODUCT/ PROCESS
INSPECTION
Identify incoming inspection activities requirements
C01.01
Identify product/process inspection procedures
C01.02
Prepare incoming, in process and outgoing inspection tools, equipment, procedure and guideline
C01.03
Set work area for incoming inspection
C01.04
Conduct incoming inspection
C01.05
Execute in process inspection
C01.06
Conduct outgoing quality inspection
C01.07
Conduct sampling inspection
C01.08
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
Confirm product/process inspection result
C01.09
Report product /process inspection activities
C01.10
C02L2
PROCESS QUALITY
IMPROVEMENT
Identify process quality improvement field (scope)
C02.01
Select process quality improvement tools
C02.02
Implement in process improvement
C02.03
Confirm problem categorization
C02.04
Confirm improvement area
C02.05
Contribute in employee scheme suggestion
C02.06
Confirm process quality improvement result
C02.07
Report process quality improvement activities
C02.08
C03L2 MEASURING EQUIPMENT HANDLING
Identify measuring equipment handling requirements
C03.01
Prepare measuring equipment handling work activities
C03.02
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
Execute measuring equipment handling work activities
C03.03
Confirm measuring equipment handling result
C03.04
Record measuring equipment handling work activities
C03.05
C01L3 QUALITY
ASSURANCE STANDARD OPERATING PROCEDURE PREPARATIO
N
Identify inspection & testing procedure preparation requirements
C01.01
Plan inspection & testing procedure preparation checklist
C01.02
Develop inspection checklist based on requirement
C01.03
Summaries inspection information
C01.04
Confirm inspection & testing procedure preparation result
C01.05
Report inspection & testing procedure preparation activities
C01.06
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
C02L3
STATISTICAL PROCESS CONTROL
(SPC) APPLICATION
Identify (SPC) application requirements
C02.01
Plan SPC application procedures
C02.02
Apply SPC tools C02.03
Establish statistical control points requirements
C02.04
Confirm SPC result C02.05
Report SPC activities C02.06
C03L3 RECORD
CONTROL Identify record control handling requirement
C03.01
Categories quality record C03.02
Apply record identification
C03.03
Implement storage document
C03.04
Check record control handling result
C03.05
Record control handling activities
C03.06
C04L3 MEASURING EQUIPMENT
CALIBRATION
Identify measuring equipment calibration requirements
C04.01
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
Prepare measuring equipment calibration tools and equipment’s
C04.02
Prepare work area for measuring equipment calibration
C04.03
Execute calibration activities
C04.04
Confirm measuring equipment calibration result
C04.05
Report measuring equipment calibration activities
C04.06
C05L3
SHOP FLOOR QUALITY
IMPROVEMENT
Identify shop floor quality improvement requirements
C05.01
Prepare shop floor quality improvement tools and equipment’s
C05.02
Execute shop floor improvement activities
C05.03
Check shop floor quality improvement activities
C05.04
Report shop floor quality improvement activities
C05.05
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
C06L3
PRODUCT/ PROCESS
NON-CONFORMANCE CONTROL
Identify product/process nonconformance control requirements C06.01
Plan nonconformance control parts activity
C06.02
Segregate nonconformance product/process
C06.03
Execute nonconformance product disposition
C06.04
Conduct corrective action meeting
C06.05
Monitor corrective action effectiveness
C06.06
Report product/process nonconformance control activities
C06.07
C07L3 PRODUCT QUALITY
ACCEPTANCE
Identify product quality acceptance requirements
C07.01
Execute product quality acceptance due to process abnormality
C07.02
Determine quality acceptance criteria
C07.03
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
Identified process deviation calculated and test index
C07.04
Check product quality test index result
C07.05
Report product quality acceptance activities
C07.06
C08L3
CUSTOMER FEEDBACK/ RESPONSE/
SURVEY
Identify customer feedback/response/ survey requirements
C08.01
Prepare customer feedback/response/ survey activity
C08.02
Execute customer feedback/response/ survey activities
C08.03
Analysis customer feedback/response/ survey result/data
C08.04
Report customer feedback/response/ survey result
C08.05
C09L3 SUPERVISORY FUNTIONS
Identify process supervision requirement and specification
C09.01
Prepare subordinate administrative information, data and forms
C09.02
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
Administer personnel appraisal
C09.03
Execute in-house training C09.04
Conduct section meeting C09.05
Report supervision administrative activities
C09.06
C10L3
SAFETY AT WORK PLACE
PRACTICE SUPERVISION
Determine overall safety, health and environmental parameters
C10.01
Promote safety, health and environmental practice awareness
C10.02
Confirm industrial accidents
C10.03
Report safety at work place environmental
C10.04
C01L4
CUSTOMER REQUIREMEN
T ESTABLISHME
NT
Identify customer needs, requirement and specification
C01.01
Prepare customer needs, requirement and specification guidelines
C01.02
Address customer needs, requirements and specification
C01.03
Evaluate customer requirement fulfillment
C01.04
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
Report customer requirement activities
C01.05
C02L4
PRODUCT CONTROL
PLAN ESTABLISHM
ENT
Identify Critical to Quality (CTQ) point
C02.01
Identify product control plan requirement
C02.02
Plan critical control point establishment
C02.03
Establish critical control point
C02.04
Develop product control plan
C02.05
Evaluate control plan completeness
C02.06
Report product control plan development activities
C02.07
C03L4
MANUFACTURING/
SYSTEM AUDITING
Identify types of audit C03.01
Identify audit procedure and requirement
C03.02
Prepare audit schedule and checklist
C03.03
Prepare audit document C03.04
Execute audit activities C03.05
Evaluate audit finding completion and accuracy
C03.06
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
Report of auditing activities
C03.07
C04L4
CONTINUOUS QUALITY
IMPROVEMENT (CQI)
Identify activities of CQI programme
C04.01
Identify quality improvement guidelines
C04.02
Prepare quality improvement plan activity
C04.03
Execute Value Added Value Engineering (VA/VE)
C04.04
Review product and process capabilities
C04.05
Conduct Design of Experiment (DOE)
C04.06
Execute Quality Function Deployment (QFD)
C04.07
Organize quality improvement
C04.08
Report quality improvement activities
C04.09
C05L4
MEASUREMENT SYSTEM ANALYSIS
(MSA)
Identify MSA specification and requirements
C05.01
Plan MSA activities C05.02
Execute MSA activities C05.03
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
Evaluate MSA accuracy / uncertainty
C05.04
Report MSA activities C05.05
C06L5 NON
CONFORMITY ASSESSMENT
Identify process non conformity assessment
C06.01
Confirm method of non-conformity assessment
C06.02
Classify non conformity assessment
C06.03
Confirm product non conformity assessment
C06.04
Evaluate non conformity assessment result
C06.05
Report non conformity assessment finding
C06.06
C07L4 CUSTOMER FEEDBACK ANALYSIS
Identify customer feedback category
C07.01
Plan method of customer feedback rectification
C07.02
Analyze customer feedback information/survey
C07.03
Propose problem solving customer feedback
C07.04
Evaluate Corrective and Preventive Action (CAPA) effectiveness
C07.05
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
Evaluate customer feedback satisfaction
C07.06
Report customer feedback analysis timely
C07.07
C08L4
QUALITY ASSURANCE DOCUMENT CONTROL
Identify record and document control coordination requirement
C08.01
Plan quality assurance document control
C08.02
Execute quality assurance document control activities
C08.03
Evaluate record and document control coordination work activities
C08.04
Report and record document control coordination work activities
C08.05
C09L4
STATISTICAL PROCESS CONTROL
(SPC) ANALYSIS
Identify SPC requirements
C09.01
Confirm control item characteristic/parameter
C09.02
Monitor SPC activities C09.03
Evaluate process capability and stability
C09.04
MODULE CODE
CU. WA
MO
DU
LE
NA
ME
ME
TR
OLO
GY
&
ME
AS
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
TE
ST
ING
AN
D I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
SP
C
DIM
EN
SIO
NA
L M
ET
RO
LO
GY
EN
GIN
EE
RIN
G D
RA
WIN
G
MA
CH
ININ
G P
RO
CE
SS
EL
EC
TR
IC &
EL
EC
TR
ON
IC
OC
CU
PA
TIO
NA
L S
AF
ET
Y
AN
D H
EA
LT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL
MA
NA
GE
ME
NT
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
AP
PLIC
AT
ION
S
PC
ME
AS
UR
RE
ME
NT
SY
ST
EM
AN
ALY
SIS
(M
SA
)
QU
ALIT
Y A
UD
IT
PR
OD
UC
T Q
UA
LIT
Y
PL
AN
NIN
G
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
SEMESTER 1 SEMESTER 2 SEMESTER 3 SEMESTER 4 SEMESTER 5
COCU CODE
CO CU WORK ACTIVITIES/
TASK
WORK ACTIVITIES
NO.
K04-0
1-1
1
K04-0
1-1
2
K04-0
1-1
3
K04-0
1-1
4
K04-0
1-1
5
K04-0
2-1
1
K04-0
2-1
2
K04-0
2-1
3
K04-0
2-1
4
K04-0
2-1
5
K04-0
2-1
6
K04-0
3-1
1
K04-0
3-1
2
K04-0
3-1
3
K04-0
3-1
4
K04-0
3-1
5
K04-0
3-1
6
K04-0
4-1
1
K04-0
4-1
2
K04-0
4-1
3
K04-0
4-1
4
K04-0
4-1
5
K04-0
4-1
6
K04-0
5-1
1
K04-0
5-1
2
K04-0
5-1
3
K04-0
5-1
4
K04-0
5-1
5
K04-0
5-1
6
Report SPC effectiveness corrective action
C09.05
C10L4 SUPPLIER QUALITY
ASSURANCE
Identify supplier performance requirement C010.01
Plan supplier performance activity
C010.02
Confirm supplier evaluation and selection
C010.03
Execute supplier assessment
C010.04
Evaluate supplier performance quality
C010.05
Report supplier performance activities
C010.06
E01L4 PRODUCT LIABILITY ANALYSIS
Identify product liability services requirement
C011.01
Confirm method of product containment
C011.02
Execute product liability services work activities
C011.03
Evaluate product liability services work activities
C011.04
Evaluate product liability analysis
C011.05
Report product liability services activities
C011.06
SEMESTER 1
4. SEMESTER 1
4.1 COMPETENCY PROFILE CHART
PRODUCT / PROCESS
INSPECTION
Identify incoming inspection activities
requirements
Identify product/process
inspection procedures
Prepare incoming, in process and outgoing
inspection tools, equipment, procedure
and guideline
Set work area for incoming inspection
Conduct incoming inspection
C01 01 L2 02 L2 03 L2 04 L2 05 L2
Execute in process inspection
Conduct outgoing quality inspection
Conduct sampling inspection
Confirm product/process inspection result
Report product/ process inspection
activities
06 L2 07 L2 08 L2 09 L2 10 L2
PROCESS QUALITY
IMPROVEMENT
Identify process
quality improvement field (scope)
Select process quality improvement
tools
Implement in process improvement
Confirm problem categorization
Confirm improvement area
C02 01 L2 02 L2 03 L2 04 L2 05 L2
Contribute in
employee scheme suggestion
Confirm process quality improvement
activities
Report process quality improvement activities
06 L2 07 L2 08 L2
MEASURING EQUIPMENT HANDLING
Identify measuring
equipment handling requirements
Prepare measuring equipment handling
work activities
Execute measuring equipment handling
work activities
Confirm measuring equipment handling
result
Record measuring equipment
handling work activities
C03 01 L2 02 L2 03 L2 04 L2 05 L2
TECHNICAL DRAWING
Construct geometrical drawing
Perform freehand (sketching) technique
Construct projection drawing
E01 01 L2 02 L2 03 L2
WORKSHOP TECHNOLOGY
Identify industrial safety
Bench work and fitting
Fabrication process
E02 01 L2 02 L2 03 L2
4.2 TRAINING PATHWAY CHART SEMESTER 1
MULA
PRODUCT
INSPECTION
K04-01-12
METROLOGY AND MEASUREMENT
K04-01-11
A
03.01
Identify measuring equipment handling requirements
1/5
Prepare measuring equipment handling work activities
03.02
2/5
Execute measuring equipment
handling work activities
03.03
3/5
Confirm measuring equipment
handling result
03.04
4/5
Record measuring equipment data
03.05
5/5
Identify incoming inspection
activities requirements
01.01 1/9
Identify product/process
inspection procedures
01.02
2/9
Prepare incoming, in process and
outgoing inspection tools,
equipment, procedure and
guideline
01.03 3/9
Conduct incoming inspection
01.04 4/9
Set work area for incoming
inspection
01.05 5/9
Execute in process inspection
Conduct outgoing quality
inspection
Conduct sampling inspection
Confirm product / process
inspection result
01.06 6/9
01.07 7/9
01.08 8/9
01.09 9/9
A
INTRODUCTION TO QUALITY
K04-01-13
Identify process quality
improvement field (scope)
02.01
1/8
Select process quality improvement tools
02.02
2/8
Implement in process
improvement
02.03
3/8
Confirm problem categorisation
02.04
4/8
B
B
Identify industrial safety
E02.01
1/3
Bench work and fitting
E02.02
2/3
Fabrication process
E02.03
3/3
TAMAT
TECHNICAL DRAWING
K04-01-14
WORKSHOP
TECHNOLOGY
K04-01-15
Confirm improvement area
02.05
5/8
Contribute in employee scheme
suggestion
02.06
6/8
Confirm process quality
improvement result
02.07
7/8
Report process quality
improvement activities
02.08
8/8
Construct geometrical drawing
E01.01
1/3
Perform freehand (sketching) techniques
E01.02
2/3
Construct projection drawing
E01.03
3/3
4.3 MAPPING CHART SEMESTER 1
K04 - DIPLOMA TEKNOLOGI JAMINAN KUALITI - SEMESTER 1
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS)
TA
JU
K M
OD
UL
ME
TR
OLO
GY
&
MA
ES
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
COCU CODE
CU/DUTI WORK ACTIVITIES/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
C01L2 PRODUCT/ PROCESS
INSPECTION
Identify incoming inspection activities requirements
C01.01
Identify product/process inspection procedures
C01.02
Prepare incoming, in process and outgoing inspection tools, equipment, procedure and guideline
C01.03
Set work area for incoming inspection
C01.04
Conduct incoming inspection
C01.05
Execute in process inspection
C01.06
Conduct outgoing quality inspection
C01.07
Conduct sampling inspection
C01.08
Confirm product/process inspection result
C01.09
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS)
TA
JU
K M
OD
UL
ME
TR
OLO
GY
&
MA
ES
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
COCU CODE
CU/DUTI WORK ACTIVITIES/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
Report product /process inspection activities
C01.10
Identify process quality improvement field (scope)
C02.01
Select process quality improvement tools
C02.02
Implement in process improvement
C02.03
C02L2 PROCESS QUALITY
IMPROVEMENT Confirm problem categorization
C02.04
Confirm improvement area C02.05
Contribute in employee scheme suggestion
C02.06
Confirm process quality improvement result
C02.07
Report process quality improvement activities
C02.08
C03L2 MEASURING EQUIPMENT HANDLING
Identify measuring equipment handling requirements
C03.01
Prepare measuring equipment handling work activities
C03.02
Execute measuring equipment handling work activities
C03.03
Confirm measuring equipment handling result
C03.04
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS)
TA
JU
K M
OD
UL
ME
TR
OLO
GY
&
MA
ES
UR
EM
EN
T
PR
OD
UC
T I
NS
PE
CT
ION
INT
RO
DU
CT
ION
TO
QU
ALIT
Y
TE
CH
NIC
AL D
RA
WIN
G
WO
RK
SH
OP
TE
CH
NO
LO
GY
COCU CODE
CU/DUTI WORK ACTIVITIES/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
Record measuring equipment handling work activities
C03.05
4.4 TABLE OF CONTACT HOURS DISTRIBUTION SEMESTER 1
K04-DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 2 SEM 1
KOD MODUL
TAJUK MODUL
TASK (A) JAM KREDIT = A/ (PEMBERAT (1.5) X 18)
TEORI (JAM)
AMALI (JAM)
JAM KREDIT TEORI
JAM KREDIT AMALI
JUMLAH JAM
KREDIT KREDIT
K04-01-11 METROLOGY AND MEASUREMENT 30 51 0.9 2.1 3.0 3
K04-01-12 PRODUCT INSPECTION 30 51 0.9 2.1 3.0 3
K04-01-13 INTRODUCTION TO QUALITY 30 51 0.9 2.1 3.0 3
K04-01-14 TECHNICAL DRAWING 22 32 0.6 1.4 2.0 2
K04-01-15 WORKSHOP TECHNOLOGY 22 32 0.6 1.4 2.0 2
PERATUS LATIHAN 40% 60%
JUMLAH LATIHAN (SUBJEK TERAS) 134 217 13
MT-1121 MATHEMATICS 1 27 - 1.0 - 1.0 1.0
PH-1081 PHYSICS 1 27 - 1.0 - 1.0 1.0
TE-1091 TECHNICAL ENGLISH 27 - 1.0 - 1.0 1.0
IT-1061 APLIKASI KOMPUTER 1 27 - 1.0 - 1.0 1.0
KOD MODUL
TAJUK MODUL
TASK (A) JAM KREDIT = A/ (PEMBERAT (1.5) X 18)
TEORI (JAM)
AMALI (JAM)
JAM KREDIT TEORI
JAM KREDIT AMALI
JUMLAH JAM
KREDIT KREDIT
PI-1031 PM-1041
ISLAMIC STUDIES 1 MORAL STUDIES 1
27 - 1.0 - 1.0 1.0
CORE ABILITIES 27 - - - -
KK-1071 KO-KURIKULUM 1 - 27 HW
JUMLAH LATIHAN (SUBJEK UMUM) 162 27 5
JUMLAH KESELURUHAN LATIHAN 540 18
4.5 SYLIBUS PROFILE SEMESTER 1
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE TECHNOLOGY 1 MC-041-1-C03
Theory Hours : 30Hrs Practical Hours : 51Hrs Total Hours : 81Hrs Credit Hours : 3
Terminal Performance Objective: Perform basic metrology and measurement activities by using various types of measuring tools, equipment and techniques, handle measuring equipment and keep measuring equipment safe so that the measurement of product can be obtained, technique of handling equipment and can be performed, and the measurement tools accuracy can be confirmed in accordance with the specification and standard requirement.
Module : K04-01-11 METROLOGY AND MEASUREMENT
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C03.01, C03.02, C03.03, C03.04, C03.05 / L2
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY ONE DIMENSIONAL (1D) MEASURING EQUIPMENT (C03.01, C03.02 / L2)
1.1 Type of measuring equipment 1.2 Measuring equipment handling requirement 1.3 Measuring equipment handling work scope
5
L WT IS AS
Module : K04-01-11 METROLOGY AND MEASUREMENT
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C03.01, C03.02, C03.03, C03.04, C03.05 / L2
Learning Activities
Theory Hours Practical Hours
1.4 Determine type of measuring equipment 1.5 Interpret measuring equipment handling
requirement 1.6 Determine measuring equipment handling
work scope
10 D P
PT WS
LA 2. APPLY MEASURING EQUIPMENT TECHNIQUES (C03.03, C03.04 / L2)
2.1 Measuring equipment availability 2.2 Measuring equipment standard 2.3 Measuring equipment handling work activities master
schedule
7
L WT IS AS
2.4 Confirm measuring equipment availability 2.5 Confirm measuring equipment standard 2.6 Determine measuring equipment handling
work activities master schedule
10
Module : K04-01-11 METROLOGY AND MEASUREMENT
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C03.01, C03.02, C03.03, C03.04, C03.05 / L2
Learning Activities
Theory Hours Practical Hours
LA 3. CONDUCT ONE DIMENSIONAL (1D) MEASURING EQUIPMENT (C03.03, C03.04 / L2)
3.1 Basic metrology principle 3.2 5S Practices 3.3 Measuring equipment categorization of handling work
activities 3.4 Measuring equipment handling method, storage and
maintenance 3.5 Assessment effectiveness of process improvement 3.6 Accuracy of measurement data 3.7 Equipment storage condition
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3.8 Apply measuring equipment handling method
3.9 Carry out measuring equipment storage 3.10 Conduct measuring equipment
maintenance 3.11 Assess effectiveness of basic measuring
equipment handling 3.12 Check accuracy of measurement data 3.13
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Module : K04-01-11 METROLOGY AND MEASUREMENT
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CU.WA No./ Level : C03.01, C03.02, C03.03, C03.04, C03.05 / L2
Learning Activities
Theory Hours Practical Hours
LA 4. RECORD MEASURING EQUIPMENT DATA (C03,05/L2)
4.1 Assessment effectiveness of process improvement 4.2 Accuracy of measurement data 4.3 Equipment storage condition 4.4 Record measuring equipment handling work
activities 4.5 Measuring equipment handling activities reporting
format, reporting criteria and handling report 4.6 Record keeping procedures
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4.7 Asses effectiveness of basic measuring equipment handling
4.8 Check accuracy of measurement data 4.9 Determine measuring equipment handling
activities reporting format. 4.10 Determine measuring equipment handling
reporting criteria and handling report 4.11 Adhere to record keeping procedures
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Total Hours 30 51
Tools/ Equipment/ Materials :
1. Linear measurement tools
2. Angular measurement tools
3. Comparator measurement tools
4. Components / Parts Specification
5. Reference standard
6. Check list and check sheet
7. Calculator
References: (3-5 references, valid years ± 5)
1. Metrology – In short by Preben Howart and Fiona Redgrave 2. Teknologi Bengkel Mesin by Ibrahim Che Muda dan N.Ramudaram, Koperasi DBP Berhad 3. Metrology and measurement by Anand K Bewoor And Vinay A Kulkarni, Tata McGraw-Hill
Education 4. Fundamentals of Dimensional Metrology Connie Dotson, Delmar Cengage Learning
Manuals :
Core Abilities :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE TECHNOLOGY 1 MC-041-1-C01
Theory Hours : 30Hrs Practical Hours : 51Hrs Total Hours : 81Hrs Credit Hours : 3
Terminal Performance Objective :
This course provides knowledge and skills for students to testing and inspection activities on products. Students will conduct inspection procedure using measuring and test instrument, component/part specification, reference standard, check list and check sheet so that product inspection work in accordance with established inspection plan. This subject is designed mainly to give a comprehensive knowledge of testing and inspection activities to the students.
Module : K04-01-12 PRODUCT INSPECTION
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CU.WA No./ Level : C01.01, C01.02, C01.3, C01.4, C01.5, C01.06, C01.07, C01.8, C01.9, C01.10 / L2
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY PROCESS INSPECTION ACTIVITIES REQUIREMENT AND PROCEDURES (C01.01, C01.02 / L2)
1.1 Incoming material requirements 1.2 Product specifications 1.3 Incoming inspection work scope and workflow
Purposes of product/process procedure 1.4 Applicable product/process inspection procedure 1.5 Product/process inspection sheet
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Module : K04-01-12 PRODUCT INSPECTION
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CU.WA No./ Level : C01.01, C01.02, C01.3, C01.4, C01.5, C01.06, C01.07, C01.8, C01.9, C01.10 / L2
Learning Activities
Theory Hours Practical Hours
1.6 Interpret incoming materials requirement 1.7 Determine product specification 1.8 Determine incoming inspection workflow 1.9 Determine purposes of product/process
procedure 1.10 Determine applicable product/process
inspection procedure 1.11 Determine product/process inspection
sheet
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LA 2. PREPARE INCOMING, INPROCESS AND OUTGOING INSPECTION TOOLS (1.03, 1.04 / L2)
2.1 Types of incoming and outgoing check sheet 2.2 Types of incoming and outgoing tools and equipment 2.3 Function ability of incoming and outgoing tools and
equipment 2.4 Types of incoming and outgoing procedure and
guidelines documentation 2.5 Product inspection schedule 2.6 Inspection work area 2.7 Work area housekeeping 2.8 Work area for incoming inspection 2.9 Adhere safety procedure to setting work area for
incoming inspection
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Module : K04-01-12 PRODUCT INSPECTION
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CU.WA No./ Level : C01.01, C01.02, C01.3, C01.4, C01.5, C01.06, C01.07, C01.8, C01.9, C01.10 / L2
Learning Activities
Theory Hours Practical Hours
2.10 Obtain incoming and outgoing check sheet
2.11 Arrange incoming and outgoing tools and equipment
2.12 Test function ability of tools and equipment
2.13 Study incoming and outgoing procedure and guidelines documentation
2.14 Interpret product inspection schedule 2.15 Determine inspection work area 2.16 Clean work area 2.17 Arrange work area for incoming
inspection
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LA 3. CONDUCT QUALITY INSPECTION AND SAMPLING (C01.05, C01.06, C01.07, C01.08 / L2)
3.1 Product measurement tolerance 3.2 Type of product defects 3.3 Segregation of raw material 3.4 Labeling of incoming material 3.5 Inspection of material condition 3.6 Procedure of measuring product dimension 3.7 Technique of product dimension 3.8 Inspection check sheet
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Module : K04-01-12 PRODUCT INSPECTION
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CU.WA No./ Level : C01.01, C01.02, C01.3, C01.4, C01.5, C01.06, C01.07, C01.8, C01.9, C01.10 / L2
Learning Activities
Theory Hours Practical Hours
3.9 Outgoing/final inspection and testing manual 3.10 Arrangement of product pre- delivery inspection 3.11 Outgoing product defects 3.12 Procedure of outgoing product inspection 3.13 Marking and labeling inspection part 3.14 List of inspection tool 3.15 Sampling table (AQL) 3.16 Product measurement method
3.17 Refer incoming inspection check sheet 3.18 Determine product measurement tolerance 3.19 Determine type of product defects 3.20 Segregate raw material 3.21 Label incoming material 3.22 Inspect material condition 3.23 Measure product dimension 3.24 Update inspection check sheet 3.25 Refer outgoing/final inspection check sheet 3.26 Arrange product pre- delivery inspection 3.27 Determine outgoing product defects 3.28 Inspect outgoing product 3.29 Mark and label inspection part 3.30 Refer sampling table 3.31 Determine type of sampling inspection 3.32 Measure and test sampling product
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Module : K04-01-12 PRODUCT INSPECTION
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CU.WA No./ Level : C01.01, C01.02, C01.3, C01.4, C01.5, C01.06, C01.07, C01.8, C01.9, C01.10 / L2
Learning Activities
Theory Hours Practical Hours
LA 4. REPORT PROCESS INSPECTION RESULT AND ACTIVITIES (C01.09, C01.10 / L2)
4.1 Measurement accuracy within tolerance 4.2 Product quality according to specification 4.3 Assessment method of product appearance according
to requirement 4.4 Assessment method of inspection 4.5 Report product /process inspection activities 4.6 Product/process inspection activities reporting format 4.7 Product/process inspection reporting criteria 4.8 Procedure to write inspection report 4.9 Record keeping procedures
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4.10 Check inspection measurement accuracy within tolerance
4.11 Check product quality according to specification
4.12 Asses product appearance according to requirement
4.13 Asses inspection completeness
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Module : K04-01-12 PRODUCT INSPECTION
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CU.WA No./ Level : C01.01, C01.02, C01.3, C01.4, C01.5, C01.06, C01.07, C01.8, C01.9, C01.10 / L2
Learning Activities
Theory Hours Practical Hours
4.11 Determine product/process inspection activities reporting format
4.12 Determine product/process inspection reporting criteria
4.13 Determine procedure to write inspection report
4.14 Adhere to record keeping procedures
Total Hours 30 51
Tools/ Equipment/ Materials :
1. Measuring and Test Instruments
2. Components / Parts Specification
3. Reference standard
4. Checklist and check sheet
5. Calculator
Reference Books (Tittle, Atr, Publisher) :
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Ability
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE TECHNOLOGY 1 MC-041-1-C01
Theory Hours : 30Hrs Practical Hours : 51Hrs Total Hours : 81Hrs Credit Hours : 3
Terminal Performance Objective :
The course provides the knowledge for students to the basic fundamental and concepts of quality assurance. This subject is designed mainly for students to understand basic quality concepts, performance, certification, tools and method to generate ideas. Students able to apply quality system concept regarding to quality fundamental, quality concepts and quality management system for continuous improvement needs. Students able to apply quality improvement tools by using quality improvement technique such as basic quality control tools for the need to improve the quality problems.
Module : K04-01-13 INTRODUCTION TO QUALITY
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CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05, C02.06, C02.07, C02.08 / L2
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY PROCESS QUALITY IMPROVEMENT (C02.01, C02.02, C02.03 / L2)
1.1 Process quality improvement requirement 1.2 Process improvement workflow 1.3 Process quality improvement check sheet 1.4 Arrangement process quality improvement tools
and equipment 1.5 Function ability of tools and equipment 1.6 Process quality improvement procedure and
guidelines documentation 1.7 Improvement method 1.8 Area of improvementSetting of improvement target
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Module : K04-01-13 INTRODUCTION TO QUALITY
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CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05, C02.06, C02.07, C02.08 / L2
Learning Activities
Theory Hours Practical Hours
1.9 Gathering of customer feedback 1.10 Improvement information 1.11 Non conformances report 1.12 Process improvement suggestion method
improvement tools and technique
1.13 Determine process quality improvement requirement
1.14 Determine process improvement workflow 1.15 Set improvement target 1.16 Obtain process quality improvement check
sheet 1.17 Arrange process quality improvement tools
and equipment 1.18 Test function ability of tools and equipment 1.19 Study process quality improvement
procedure and guidelines documentation 1.20 Gather customer feedback 1.21 Gather improvement information 1.22 Refer non conformances report 1.23 Suggest process improvement 1.24 Apply improvement tools and technique
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Module : K04-01-13 INTRODUCTION TO QUALITY
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CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05, C02.06, C02.07, C02.08 / L2
Learning Activities
Theory Hours Practical Hours
LA 2. EXECUTE PROCESS QUALITY IMPROVEMENT (C02.04, C02.05, C02.06 / L2)
2.1 Classification of improvement category 2.2 Problem severity observation 2.3 Confirm improvement area 2.4 Improvement segment 2.5 Acquisition of improvement data 2.6 Contribute in employee scheme suggestion 2.7 Type of suggestion scheme 2.8 Suggestion scheme evaluation 2.9 Benefit improvements to organization
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2.10 Classify improvement category 2.10.1 Manpower 2.10.2 Machine 2.10.3 Method 2.10.4 Material 2.10.5 Money
2.11 Observe problem severity 2.12 Determine improvement segment 2.13 Acquire improvement data 2.14 Determine suggestion scheme 2.15 Observe to evaluation scheme 2.16 Participate improvement changes
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Module : K04-01-13 INTRODUCTION TO QUALITY
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CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05, C02.06, C02.07, C02.08 / L2
Learning Activities
Theory Hours Practical Hours
LA 3. REPORT PROCESS QUALITY IMPROVEMENT RESULTS (C02.07, C02.08 / L2)
3.1 Confirm process quality improvement result 3.2 Assessing effectiveness of process improvement 3.3 Accuracy of improvement data 3.4 Report process quality improvement activities 3.5 Product/process inspection activities reporting
format 3.6 Product/process inspection reporting criteria 3.7 Procedure to write inspection report 3.8 Record keeping procedures
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3.9 Asses effectiveness of process improvement area
3.10 Check accuracy of improvement data 3.11 Determine product/process inspection
activities reporting format 3.12 Determine product/process inspection
reporting 3.13 Determine procedure to write inspection
report 3.14 Explain to record keeping procedures
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Total Hours 30 51
Tools/ Equipment/ Materials :
1. Reference Standard
2. Calculator
3. 7 Basic QC Tools
4. 7 New Tools
5. PDCA Cycle
6. Failure Mode Effect Analysis (FMEA)
7. 5S
Reference Books (Tittle, Atr, Publisher) :
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Ability
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE TECHNOLOGY 1 MC-041-1-E01
Theory Hours : 22Hrs Practical Hours : 32Hrs Total Hours : 54Hrs Credit Hours : 2
Terminal Performance Objective :
Perform Technical drawing activities using standard (symbols, lettering, scale),draw a geometrical construction with a proper techniques, draw basic orthographic, isometric, draw parts/object by free hand sketching, drawing instrument and applying basic principle of engineering drawing so that actual shape and visualized is obtained.
Module : K04-01-14 TECHNICAL DRAWING
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CU.WA No./ Level : E01.01, E01.02, E01.03 / L2
Learning Activities
Theory Hours Practical Hours
LA 1. CONSTRUCT GEOMETRICAL DRAWING (E01.01/L2)
1.1 Alphabet of lines (thick or thin) 1.2 Paper sizes & standard layouts 1.3 The metric system (symbol & SI units) 1.4 Types of projection and projectors 1.5 Various types of line and scale
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Module : K04-01-14 TECHNICAL DRAWING
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CU.WA No./ Level : E01.01, E01.02, E01.03 / L2
Learning Activities
Theory Hours Practical Hours
1.6 Various geometrical shapes & sizes. 1.7 Geometrical construction technique 1.8 Technique and placement dimensioning 1.9 Rules of dimensioning
1.10 Provide standard layout & title block 1.11 Write freehand letters by using lettering
technique 1.12 Draw various line types according to the
drawing standard 1.13 Draw line, angle, arcs & circle of specified
size using drawing instrument draw scale 1.14 Use geometrical construction techniques to
solve the geometrical problem. 1.15 Draw various types of lines, angle and arcs
tangents 1.16 Use dimension and extension lines 1.17 Draw arrowheads, leaders and scale
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Module : K04-01-14 TECHNICAL DRAWING
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CU.WA No./ Level : E01.01, E01.02, E01.03 / L2
Learning Activities
Theory Hours Practical Hours
LA 2. PERFORM FREEHAND (SKETCHING) TECHNIQUES (E01.02 / L2)
2.1 Basic sketching tools 2.2 Freehand and measured sketch techniques.
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2.3 Sketch parallel, perpendicular and evenly spaced line.
2.4 Sketch a circle and arc. 2.5 Use sketching techniques to keep the sketch
Proportionate. 2.6 Sketch an object on isometric grid paper. 2.7 Sketch the primary views of an orthographic
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LA 3. CONSTRUCT PROJECTION DRAWING (E01.03/L2)
3.1 Orthographic drawing 3.2 Principles of drawing projection 3.2.1 1st angle 3.2.2 3rd angle
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Module : K04-01-14 TECHNICAL DRAWING
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CU.WA No./ Level : E01.01, E01.02, E01.03 / L2
Learning Activities
Theory Hours Practical Hours
3.3 Type of view 3.3.1 Front View
3.3.2 Side view 3.3.3 Top view
3.4 Isometric drawing 3.4.1 Collecting data 3.4.2 3D object
3.4.3 Drawing sheet 3.4.4 Real object
3.5 Isometric drawing 3.5.1 Isometric drawing method 3.5.2 Isometric drawing techniques
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3.6 Interpret 3D data and drawing sheet 3.6.1 Size 3.6.2 Object 3.6.3 Scale
3.7 Construct drawing projection 3.7.1 1st Angle
3.7.2 3rd Angle
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Module : K04-01-14 TECHNICAL DRAWING
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CU.WA No./ Level : E01.01, E01.02, E01.03 / L2
Learning Activities
Theory Hours Practical Hours
3.8 Apply views creating technique 3.9 Interpret data
3.9.1 3D data 3.9.2 Drawing sheet 3.9.3 Real object
3.10 Apply isometric drawing method. 3.11 Apply isometric drawing techniques.
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Total Hours 22 32
Tools/ Equipment/ Materials :
1. Drafting instrument and equipment
2. Models
3. Freehand sketch
4. Drawing paper
Reference Books (Tittle, Atr, Publisher) : 13th Edition Technical Drawing, Pearson International Edition
Manuals :
Core Abilities :
SYLLABUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE TECHNOLOGY 1 MC-041-1-E02
Theory Hours : 22 Hrs. Practical Hours : 32 Hrs. Total Hours : 54 Hrs. Credit Hours : 2
Terminal Performance Objective: The course provides the knowledge for student to the industrial safety, material properties, characteristic, processes and basic production processes. This subject will develop competency for student in workshop technology. Students are able to explain the production process, shop layout and safety. Students able to explain material properties, characteristics and processes. Student also able to perform fitting and fabrication works
Module : K04-01-15 WORKSHOP TECHNOLOGY
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CU.WA No./ Level : E02.01, E02.02, E02.03/L2
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY INDUSTRIAL SAFETY (E01.01/L2)
1.1 Introduction 1.2 Objective of industrial safety 1.3 Safety equipment/Personnel Protective Equipment
(PPE) appropriately" 1.4 Accident 1.5 Cause and type of accident 1.6 Effect of accident
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Module : K04-01-15 WORKSHOP TECHNOLOGY
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CU.WA No./ Level : E02.01, E02.02, E02.03/L2
Learning Activities
Theory Hours Practical Hours
1.7 Safety signs and symbol 1.8 Safety and measure in construction work 1.9 Safety in material handling 1.10 Safety measures against electric shocks 1.11 Fire prevention and protection 1.12 Fire-fighting equipment 1.13 Grades of fire extinguisher 1.14 Fire extinguisher and Hose reel 1.15 Method of safety 1.16 First aid treatment
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LA 2. BENCHWORK AND FITTING (E01.02/L2)
2.1 Introduction 2.2 Classification of materials
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Module : K04-01-15 WORKSHOP TECHNOLOGY
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CU.WA No./ Level : E02.01, E02.02, E02.03/L2
Learning Activities
Theory Hours Practical Hours
2.3 Fitting tools 2.4 Clamping tools 2.5 Measuring and marking tools 2.6 Method of marking 2.7 Cutting tools 2.8 Striking tools 2.9 Miscellaneous tools 2.10 Drilling 2.11 Tapping
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LA 3. FABRICATION PROCESS (E01.03/L2)
3.1 Introduction 3.2 Basic fabrication 3.3 Classifications of welding 3.4 Commonly welded base metals 3.5 Advantages and disadvantages of welding 3.6 Welding as compared to riveting and casting
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Module : K04-01-15 WORKSHOP TECHNOLOGY
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CU.WA No./ Level : E02.01, E02.02, E02.03/L2
Learning Activities
Theory Hours Practical Hours
3.7 Applications of welding 3.8 Types of welding joints 3.9 Edge preparations 3.10 Welding Positions 3.11 Basic welding symbols 3.12 Supplementary metal symbols 3.13 Standard location of element of welding
symbol
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Total Hours 22 32
Tools/ Equipment/ Materials :
1. Personal Protective Equipment (PPE) 2. Fitting tools 3. Drilling machine 4. Tap and die accessories 5. Arc welding machine
Reference Books (Tittle, Atr, Publisher) :
1. Occupational Safety And Health Act And Regulations ISBN 967 - 70 - 0850 - 1
2. Teknologi Bengkel Mesin (IBRAHIM CHE MUDA. N.RAMUDARAM) Dewan Bahasa Dan Pustaka Kuala Lumpur ISBN 983-62-1233-7
Manuals :
Core Abilities:
SEMESTER 2
5. SEMESTER 2
5.1 COMPETENCY PROFILE CHART SEMESTER 2
DIMENSIONAL METROLOGY
Identify metrology works and activities
Execute metrology works and activities
Record metrology works and activities
E03 01 L2 02 L2 03 L2
ENGINEERING DRAWING
Identify Geometrical Dimensional Tolerance
Construct details drawing
Execute Detail Drawing
Record Drawing Activities
E04 01 L2 02 L2 03 L2 04 L2
MACHINING PROCESS
Identify machining process
Execute machining process
Record machining progress
E05 01 L2 02 L2 03 L2
ELECTRICAL & ELECTRONIC PRINCIPLES
Identify Electric and Electronic
Execute Electric and Electronic
Record Electric and Electronic
E06 01 L2 02 L2 03 L2
QUALITY ASSURANCE STANDARD OPERATING PROCEDURE
PREPARATION
Identify inspection &
testing procedure preparation
requirements
Plan inspection & testing procedure
preparation checklist
Develop inspection checklist based on
requirement
Summaries inspection information
Confirm inspection & testing procedure preparation result
C01 01 L3 02 L3 03 L3 04 L3 05 L3
Report inspection & testing procedure
preparation activities
06 L3
STATISTICAL PROCESS
CONTROL (SPC) APPLICATION
Identify (SPC) application
requirements
Plan SPC application procedures
Apply SPC tools Establish statistical
control points requirements
Confirm SPC result
C02 01 L3 02 L3 03 L3 04 L3 05 L3
Report SPC activities
06 L3
5.2 TRAINING PATHWAY CHART SEMESTER 2
K04-02-12
INTRODUCTION TO STATISTICAL PROCESS
CONTROL (SPC)
MULA
K04-02-11
TESTING AND
INSPECTION
1/6
02.01
Identify SPC application requirement
2/6
02.02
Plan SPC application procedures
Apply SPC tools
02.03
3/6
3/6
Develop inspection checklist based
on requirement
01.03
Identify inspection & testing
procedure preparation
requirements
01.01
1/6
2/6
Plan inspection & testing procedure
preparation checklist
01.02
Summaries inspection information
01.04
4/6
Confirm inspection & testing
procedure preparation result
01.05
5/6
Report inspection & testing
procedure preparation activities
01.06
6/6
A
K04-02-13
DIMENSIONAL TECHNOLOGY
A Establish statistical control points
requirements
Confirm SPC result
Report SPC activities
02.04
02.05
02.06
4/6
5/6
6/6
1/3
E03.01
Identify Metrology Works and Activities
2/3
E03.02
Execute Metrology Works and Activities
Record Metrology Works and Activities
E03.03
3/3
B
MACHINING PROCESS
K04-02-14 Execute Machining Process
E04.02
2/3
Record Machining Progress
E04.03
3/3
Identify Machining Process
E04.01
1/3
ENGINEERING DRAWING
K04-02-15
ELECTRIC & ELECTRONIC
K04-02-16
B
Execute Detail Drawing
E05.03
3/4
E05.01
Identify Geometrical Dimensional Tolerance
1/4
2/4
E05.02
Conduct Detail Drawing
Record Drawing Activities
E05.04
4/4
Identify Electric and Electronic Concepts
06.01
1/3
Execute Electric and Electronic Circuits
06.02
2/3
Record Electric and Electronic Activities
06.03
3/3
TAMAT
5.3 MAPPING CHART SEMESTER 2
K04- DIPLOMA TEKNOLOGI JAMINAN KUALITI/TAHAP 2-SEMESTER 2
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IC
NO DUTI CU/DUTI WORK ACTIVITIES/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
C01L3
QUALITY ASSURANCE STANDARD OPERATING PROCEDURE PREPARATION
Identify inspection & testing procedure preparation requirements
C01.01
Plan inspection & testing procedure preparation checklist
C01.02
Develop inspection checklist based on requirement
C01.03
Summaries inspection information
C01.04
Confirm inspection & testing procedure preparation result
C01.05
Report inspection & testing procedure preparation activities
C01.06
C02L3
STATISTICAL PROCESS CONTROL (SPC) APPLICATION
Identify (SPC) application requirements
C02.01
Plan SPC application procedures
C02.02
Apply SPC tools C02.03
Establish statistical control points requirements
C02.04
Confirm SPC result C02.05
Report SPC activities C02.06
5.4 TABLE OF CONTACT HOURS DISTRIBUTION SEMESTER 2
K04-DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 2-SEMESTER 2
KOD MODUL TAJUK MODUL
TASK (A) JAM KREDIT = A/ (PEMBERAT (1.5) X 18)
TEORI (JAM)
AMALI (JAM)
JAM KREDIT TEORI
JAM KREDIT AMALI
JUMLAH JAM KREDIT
KREDIT
K04-02-11 TESTING AND INSPECTION 30 51 0.9 2.1 3 3
K04-02-12 INTRODUCTION TO STATISTICAL PROCESS CONTROL (SPC)
22 32 0.6 1.4 2 2
K04-02-13 DIMENSIONALMETROLOGY 30 51 0.9 2.1 3 3
K04-02-14 MACHINING PROCESS 22 32 0.6 1.4 2 2
K04-02-15 ENGINEERING DRAWING 22 32 0.6 1.4 2 2
K04-02-16 ELECTRIC & ELECTRONIC 22 32 0.6 1.4 2 2
PERATUS LATIHAN 40% 60%
JUMLAH LATIHAN (SUBJEK TERAS) 148 230 14
MT 2121 MATHEMATICS 2 27 - 1.0 - 1.0 1.0
PH 2081 PHYSICS 2 27 - 1.0 - 1.0 1.0
KOD MODUL TAJUK MODUL
TASK (A) JAM KREDIT = A/ (PEMBERAT (1.5) X 18)
TEORI (JAM)
AMALI (JAM)
JAM KREDIT TEORI
JAM KREDIT AMALI
JUMLAH JAM KREDIT
KREDIT
TE 2091 TECHNICAL ENGLISH 2 27 - 1.0 - 1.0 1.0
PI 2031 /
PM 2041
ISLAMIC STUDIES 2 /
MORAL STUDIES 2 27 - 1.0 - 1.0 1.0
CORE ABILITIES 27 - - - - -
KK 2071 CO-CURICULUM 2 - 27 HW
JUMLAH LATIHAN (SUBJEK UMUM) 135 27 4
JUMLAH KESELURUHAN LATIHAN 540 18
5.5 SYLIBUS PROFILE SEMESTER 2
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 2 MC-041-2
Theory Hours : 30 Hrs Practical Hours : 51 Hrs Total Hours : 81 Hrs Credit Hours : 3
Terminal Performance Objective: Perform Testing and Inspection using various method of analysis , test standard and appropriate testing equipment and procedure so that appropriate testing method can be determined, interpretation of results meet the required standard and the recommend action according to the standard requirement and SOP.
Module : 1.8. K04-02-11 TESTING AND INSPECTION
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CU.WA No./ Level : C01/L3, C01.01, C01.02, C01.03, C01.04, C01.05, C01.06
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY TESTING METHOD AND EQUIPMENT (C01.01)
1.1 Test and testing method
1.1.1 Visual
1.1.2 Destructive Testing (DT)
1.1.3 Non-Destructive Testing (NDT)
6 L WT IS AS
Module : 1.9. K04-02-11 TESTING AND INSPECTION
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CU.WA No./ Level : C01/L3, C01.01, C01.02, C01.03, C01.04, C01.05, C01.06
Learning Activities
Theory Hours Practical Hours
1.2 Interpret testing method 1.2.1 Visual
1.2.2 Destructive Testing (DT)
1.2.3 Non-Destructive Testing (NDT)
6 D PT WS
LA 2. CARRY OUT DESTRUCTIVE TESTING (C01.02, C01.03)
2.1 Visual surface inspection technique 2.2 Acceptance and rejection criteria 2.3 Physical and mechanical properties of materials 2.4 Type of hardness test procedure and hardness charts 2.5 Strength of materials and tensile strength principles 2.6 Type of impact test and load 2.7 Material grain structure and mounting material 2.8 Fine cutting and polishing 2.9 Type of etching chemical, metal deformation and
loading pattern 2.10 Method on improving fatigue performance 2.11 Posses adequate eye vision
7 L A
WT IS AS
2.12 Determine metal condition under impact
load 2.13 Propose remedial actions
Module : 1.10. K04-02-11 TESTING AND INSPECTION
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CU.WA No./ Level : C01/L3, C01.01, C01.02, C01.03, C01.04, C01.05, C01.06
Learning Activities
Theory Hours Practical Hours
2.14 Prepare test specimen 2.15 Interpret hardness conversion chart 2.16 Apply stress and strain diagrams 2.17 Interpret breaking area and measure
elongation 2.18 Calculate yield, tensile, proof, elongation of
strength and reduction of area 2.19 Perform impact test, macro etching test and
fatigue test 2.20 Perform type of surface defects and
material damages
22 D PT WS
LA 3. EXECUTE NON-DESTRUCTIVE TESTING (C01.04, C01.05)
3.1 Standard codes and procedure
3.2 Principles of Dye Penetrants testing
3.3 Principles of Magnetic Particles testing
3.4 Principles of Ultrasonic testing
3.5 Principles of Eddy current testing
3.6 Principles of Radioactive testing
3.7 Related equipment and accessories
10 L WT IS AS
Module : 1.11. K04-02-11 TESTING AND INSPECTION
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CU.WA No./ Level : C01/L3, C01.01, C01.02, C01.03, C01.04, C01.05, C01.06
Learning Activities
Theory Hours Practical Hours
3.8 Interpret standard codes and procedure 3.9 Determine of Dye Penetrants Testing 3.10 Determine of Magnetic Particles 3.11 Determine of Ultrasonic testing 3.12 Determine of Eddy current testing 3.13 Determine of Radioactive testing 3.14 Apply equipment and accessories
16 D PT WS
LA 4. REPORT DESTRUCTIVE AND NON-DESTRUCTIVE TESTING (C01.06)
5.5 Process destructive and non-destructive testing reporting format
5.6 Process destructive and non-destructive testing reporting criteria
5.7 Procedure to write testing report 5.8 Record keeping procedures
7 L WT IS AS
5.9 Perform test according testing procedures, technique and standard
5.10 Interpret and evaluate the test results 5.11 Prepare and record test result 5.12 Prepare test report
7
Total Hours 30 51
Tools/ Equipment/ Materials : Eddy current test equipment, Copland, Calibration block, Test procedure, Code and standard, Cleaning material, Test pieces, Checklist
Reference Books (Title, Atr, Publisher) :
1) Analysis of Stress and Deformation, Introduction To Contact Mechanics, Elastic Indentation Stress Fields, Chapter 5, pp. 116-117.(Not Prior Art Based on Date).
2) S.P. Timoshenko and J.N. Goodier, The Propagation of Waves in Elastic Solid Media, Theory of Elasticity, Third Edition, Chapter 14, pp. 485-504.
3) H. Kolsky, Plastic Waves and Shock Waves, Stress Waves in Solids, Chapter VII, pp. 163-182. 4) Antonio C. Rufin, ASME (Jun. 1-4, 1992), Extending the Fatigue Life of Aircraft Engine Components
by Hole Cold Expansion Technology, International Gas Turbine and Aeroengine Congress and Exposition, Cologne, Germany, (9 pages).
5) Joseph L. Phillips, (Oct. 16-18, 1973), Fatigue Improvement by Sleeve Coldworking, National Aerospace Engineering and Manufacturing Meeting, Los Angeles, California, (13 pages).
Manuals :
1. BS 5166: 1974, Method for Metallographic Replica Technique Of Surface Examination (= ISO 3057 : 1074), British Standard Institution, London.
2. BS 5289: 1983, Code of Practice, Visual Inspection of Fusion Weld Joints, British Standard Institution, London.
3. BS 5165: 1974, Guide to the Selection of Low-Power Magnifiers Used In Visual Inspection, British Standard Institution, London.
Core abilities :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 2 MC-041-2-C02
Theory Hours : 22 Hrs Practical Hours : 32 Hrs Total Hours : 54 Hrs Credit Hours : 2
Terminal Performance Objective : Apply statistical technique using various quality tools and document so that manufacturing process implemented in accordance with quality improvement guidelines.
Module : K04-02-12 INTRODUCTION TO STATISTICAL PROCESS CONTROL (SPC)
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CU.WA No./ Level : C02/L3, C02.01, C02.02, C02.03, C02.04, C02.05
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY SPC APPLICATION REQUIREMENT (C02.01, C02.02)
1.1 Type of SPC Chart 1.2 SPC Chart locations 1.3 Determine product manufacturing line 1.4 Determine SPC application work scope 1.5 SPC application data 1.6 List of SPC chart 1.7 SPC application technique and method 1.8 Application work area 1.9 SPC charting timeline
5
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Module : 1.12. K04-02-12 INTRODUCTION TO STATISTICAL PROCESS CONTROL (SPC)
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CU.WA No./ Level : C02/L3, C02.01, C02.02, C02.03, C02.04, C02.05
Learning Activities
Theory Hours Practical Hours
1.10 Determine type of SPC Chart 1.11 Determine SPC Chart application locations 1.12 Determine product manufacturing line 1.13 Determine SPC application work scope 1.14 Prepare SPC application data 1.15 Prepare SPC chart 1.16 Determine SPC application technique and
method 1.17 Confirm SPC application work area 1.18 Confirm SPC charting timeline
8 D PT WS
LA 2: APPLY SPC TOOLS (C02.03, C02.04)
2.1 Type of SPC software
2.2 Analyse data
2.3 Knowledge of computer literature
2.4 Types of statistical tools for SPC
2.5 Process Controlling
2.6 Product criteria
2.7 Product functioning
11
Module : 1.13. K04-02-12 INTRODUCTION TO STATISTICAL PROCESS CONTROL (SPC)
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CU.WA No./ Level : C02/L3, C02.01, C02.02, C02.03, C02.04, C02.05
Learning Activities
Theory Hours Practical Hours
2.8 Key in inspection data
2.9 Interpret data analysis
2.10 Print data result
2.11 Apply SPC tools
2.12 Interpret product drawing
2.13 Determine product workability
20
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WT IS AS
LA3 : REPORT SPC ACTIVITIES (C02.05,C02.06)
3.1 SPC Chart plotting technique 3.2 Assessing of SPC effectiveness 3.3 SPC trend and effect analysis 3.4 Reporting format 3.5 Report writing skills 3.6 Record keeping procedures
6
Module : 1.14. K04-02-12 INTRODUCTION TO STATISTICAL PROCESS CONTROL (SPC)
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CU.WA No./ Level : C02/L3, C02.01, C02.02, C02.03, C02.04, C02.05
Learning Activities
Theory Hours Practical Hours
3.7 Check SPC Chart plotting completeness 3.8 Asses SPS effectiveness 3.9 Review SPC trend 3.10 Determine reporting format 3.11 Record SPC application activities 3.12 Follow record keeping procedures
4 D PT WS
Total Hours 22 32
Tools/ Equipment/ Materials : 1. Graph paper
2. TQM Handbooks
Reference Books (Tittle, Atr, Publisher) :
1. Total Quality Management, S. Rajaram Dreamtech Press, 2008, R. S. Naagarazan-New Age International, 2005
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
Manuals : Reference Manuals
Core Abilities :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 2 MC-041-2-C02
Knowledge Training Hours : 30Hrs Practical Training : 51Hrs Total Training Hours : 81Hrs Credit : 3
Terminal Performance Objective : Perform metrology activities and works using non contact measuring instrument, two dimensional, various type of pneumatic gauges, manual, standard and schedule so that the actual profile, size and measurement of component is obtained as per specification, the measuring tools accuracy meets the standard requirement and the machine tools calibration activities can be carried out according to the standard requirement.
Module : K04-02-13 DIMENSIONAL METROLOGY
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CU.WA No./ Level : E01.01, E01.02, E01.03/L2
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY METROLOGY WORKS AND ACTIVITIES (E01.01)
1.1 Types of non-contact measuring instrument
1.2 Two-dimensional measurement equipment
1.3 Principle of two-dimensional measurement
1.4 Types of pneumatic gauge
1.5 Types of electro-pneumatic indicators and meters
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Module : K04-02-13 DIMENSIONAL METROLOGY
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1.15. CU.WA No./ Level : E01.01, E01.02, E01.03/L2
Learning Activities
Theory Hours Practical Hours
1.6 Determine types of non-contact measuring instrument
1.7 Determine two-dimensional measurement equipment
1.8 Interpret principle of two-dimensional measurement
1.9 Determine types of pneumatic gauge 1.10 Determine types of electro-pneumatic indicators
and meters
9 D PT WS
LA 2. EXECUTE METROLOGY WORKS AND ACTIVITIES (E01.02)
2.1 Measuring instrument principles
2.2 Measure work piece methods
2.3 Non-contact measuring
2.4 Two-dimensional measuring
2.5 Pneumatic and electro-pneumatic gauging
measuring
19
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Module : K04-02-13 DIMENSIONAL METROLOGY
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1.16. CU.WA No./ Level : E01.01, E01.02, E01.03/L2
Learning Activities
Theory Hours Practical Hours
2.6 Apply measuring instrument principles
2.7 Conduct measuring work piece methods
2.8 Apply non-contact measuring
2.9 Carry out two-dimensional measuring
2.10 Carry out pneumatic and electro-pneumatic
gauging measuring
37 D PT WS
LA 3. RECORD METROLOGY WORKS AND ACTIVITIES (E01.03)
3.1 Metrology activities reporting format
3.2 Metrology activities reporting criteria
3.3 Procedure to write inspection record
3.4 Record keeping procedures
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3.5 Determine metrology activities reporting format
3.6 Determine metrology activities reporting criteria
3.7 Procedure to write inspection record
3.8 Verify record
3.9 Write and compile results
5 D PT WS
Total Hours 30 51
Tools/ Equipment/ Materials :
1. Profile Projector
2. Toolmaker Microscope
3. Laser Auto Clinometers
4. Laser Dimension Sensor
5. Optical Projector
6. Surface Texture Instrument
7. Roundness Measuring Machine
8. Contour Tracing Machine
9. Pneumatic gauge and accessories
10. Electro-Pneumatic Gauge
11. CMM (2D measurement only)
Reference Books (Tittle, Atr, Publisher) :
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Abilities :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 2 MC-041-1-E02
Theory Hours : 22Hrs Practical Hours : 32Hrs Total Hours : 54Hrs Credit Hours : 2
Terminal Performance Objective: Perform basic machining using lathe, milling and grinding machine and other related equipment so that the cutting tools technology are applied, basic turning operation, basic milling operation and basic grinding operation are carried out according to specifications.
Module : K04-02-14 MACHINING PROCESS
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CU.WA No./ Level : E02.01, E02.02, E02.03/L2
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY MACHINING PROCESS (E02.01)
1.1 Type and accessories of lathe, milling and grinding machine
1.2 Type of lathe, milling and grinding process 1.3 Type of grinding wheel 1.4 Cutting tools 1.5 Cutting speed and feed
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1.6 Interpret type and accessories of lathe, milling and grinding machine
1.7 Determine type of lathe, milling and grinding process
7 D PT WS
Module : K04-02-14 MACHINING PROCESS
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CU.WA No./ Level : E02.01, E02.02, E02.03/L2
Learning Activities
Theory Hours Practical Hours
1.8 Determine type of grinding wheel 1.9 Determine cutting tools 1.10 Calculate cutting speed and feed
LA 2. EXECUTE MACHINING PROCESS (E02.02)
2.1 Work piece on machine 2.2 Basic turning operation 2.3 Vertical and horizontal milling 2.4 Facing, step turning, grooving, tapering, threading
and knurling 2.5 Vertical and horizontal milling 2.6 Boring and drilling operation 2.7 Balance grinding wheel 2.8 Surface grinding operation 2.9 Work piece to specification and accuracy
13
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2.10 Set up work piece on machine 2.11 Perform basic turning operation 2.12 Determine vertical and horizontal milling 2.13 Carry out facing, step turning, grooving,
tapering, threading and knurling 2.14 Perform vertical and horizontal milling 2.15 Carry out boring and drilling operation
23 D PT WS
Module : K04-02-14 MACHINING PROCESS
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CU.WA No./ Level : E02.01, E02.02, E02.03/L2
Learning Activities
Theory Hours Practical Hours
2.16 Set up balance grinding wheel 2.17 Perform surface grinding operation 2.18 Check and inspect work piece to
specification and accuracy
LA 3. RECORD MACHINING PROGRESS (E02.03)
3.1 Machining activities reporting format 3.2 Machining inspection reporting criteria 3.3 Procedure to write machining report 3.4 Record keeping procedures
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3.5 Determine machining activities reporting format
3.6 Determine machining inspection reporting criteria
3.7 Determine procedure to write machining report
3.8 Adhere record keeping procedures
2 D PT WS
Total Hours 22 32
Tools/ Equipment/ Materials :
1. Lathe machine and accessories 2. Milling machine and accessories 3. Grinding machine and accessories 4. Grinding wheel 5. Safety gears 6. Holder 7. Tool bit 8. Blueprint 9. Work piece
Reference Books (Title, Atr, Publisher) :
1. Manufacturing Processes & Systems 9th Edition Philip F Ostwald and Jairo Munoz ISBN 0-471-04741-4, Chapter 9 Page 205 to 222, Chapter 11 Page 223 to 257, Chapter 12 Page 263 to 284.
2. Processes and Material of Manufacture 4th Edition (1990) Roy A. Lindberg ISBN 0-205-11817 – 8 Chapter 6 Pages 234 to 263, Chapter 8 Page 305 to 345, and Chapter 9 Page 347 to 389.
3. Material and Processes in Manufacturing 5th Edition (1979), E Paul Degarmo ISBN 0 – 02 – 978760 – 2 Part 3 Page 583 to to 635, Page 647 to 673.
4. S.Kalpakjian Steven R.Schnid. Manufacturing Engineering and Technology (4th Edition). Prentice – Hall Int.Inc. (2001). ISBN0-210-36131-0.
5. Advanced Manufacturing Technology TH Allegri, P.E ISBN 0-8306-2746-4. 6. Grinding Operating Manual Model Kuroda GS-64NC.
Manuals :
Core Abilities :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 2 MC-041-1-E03
Theory Hours Practical Hours Total Hours Credit Hours
:22Hrs :32Hrs :54 Hrs : 2
Terminal Performance Objective: Perform drawing activities including draw part, detail and assembly drawing using stationeries, drawing folder, client standard, work instructions, instrument diagram, office equipment, CAD software, computer and plotter so that the actual geometrical dimensional tolerance and allowances requirement for a given work can identified and interpreted, 2D and 3D drawing are construction and printer out according to the sizes for intended use.
Module : 1.17. K04-02-15 ENGINEERING DRAWING
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CU.WA No./ Level : E03.01, E03.02, E03.03, E03.04/L2
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY GEOMETRICAL DIMENSIONAL TOLERANCE (E03.01)
1.1 Limits and fits 1.2 Basic holes and shaft systems 1.3 Geometrical tolerances and allowances 1.4 Standard and specification of geometrical
tolerances and allowances
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1.5 Understand and interpret various types of limits and fits
1.6 Use ISO Chart 1.7 Interpret geometrical tolerances and
allowances
4 D PT WS
Module : K04-02-15 ENGINEERING DRAWING
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CU.WA No./ Level : E03.01, E03.02, E03.03, E03.04/L2
Learning Activities
Theory Hours Practical Hours
LA 2. CONDUCT DETAIL DRAWING (E03.02)
2.1 CAD systems
2.2 Basic drawing command
2.3 Part of drawing
2.3.1 Data collection 2.3.2 3D part 2.3.3 Drawing sheet 2.3.4 Method 2.3.5 Technique
2.4 Model diagram specification 2.5 Type of 3D model drawing equipment 2.6 Type of section view 2.7 Unsanctioned Features
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2.8 Determine type of 3D part and required drawing
2.9 Apply part drawing creating method and techniques
2.10 Construct part modeling 2.11 Follow model specification obtain procedure
12 D PT WS
Module : K04-02-15 ENGINEERING DRAWING
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CU.WA No./ Level : E03.01, E03.02, E03.03, E03.04/L2
Learning Activities
Theory Hours Practical Hours
2.12 Interpret diagram specification 2.13 Determine type of drawing equipment 2.14 Operate the CAD systems
LA 3. EXECUTE DETAIL DRAWING (E03.03)
3.1 Direction of cutting plane 3.1.1 Placement of cutting-plane lines 3.1.2 Applications of the different cutting-plane line
styles 3.2 Type of hatch pattern
3.2.1 Angle 3.2.2 Island 3.2.3 Selection
3.3 Generate drawing information 3.4 Drawing specification gathering 3.5 Determine Drawing information
3.5.1 Code 3.5.2 Symbols 3.5.3 General Dimension
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Module : K04-02-15 ENGINEERING DRAWING
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CU.WA No./ Level : E03.01, E03.02, E03.03, E03.04/L2
Learning Activities
Theory Hours Practical Hours
3.6 Choose correct section view 3.6.1 Application 3.6.2 Paper size 3.6.3 Specifications
3.7 Create section view 1.7.1 Full 1.7.2 Half 1.7.3 Offset 1.7.4 Aligned 1.7.5 Unsanctioned Features Intersections
in sections 1.7.6 Conventional revolutions 1.7.7 Broken-Out sections
3.8 Auxiliary sections 3.8.1 Conventional breaks 3.8.2 Revolved sections 3.8.3 Removed section
3.9 Apply direction of cutting plane 3.9.1 Use cutting-plane lines to designate
location of section 3.10 Direction of cutting plane 3.11 Apply of hatch pattern 3.12 Operate the CAD systems
14 D PT WS
Module : K04-02-15 ENGINEERING DRAWING
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CU.WA No./ Level : E03.01, E03.02, E03.03, E03.04/L2
Learning Activities
Theory Hours Practical Hours
LA 4. RECORD DRAWING ACTIVITIES (E03.04)
4.1 Drawing activities reporting format 4.2 Drawing reporting criteria 4.3 Procedure to write drawing report 4.4 Record keeping procedures
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4.5 Determine drawing activities reporting format 4.6 Determine drawing reporting criteria 4.7 Determine procedure to write drawing report 4.8 Adhere to record keeping procedures
2 D PT WS
TOTAL HOURS 22 32
Tools/ Equipment/ Materials : Computer with CAD System, plotter, paper, CAD instruction manual
Reference Books (Title, Atr, Publisher) : The Geometrical Toleance Desk Reference, Paul Green / 13th Edition Technical Drawing, Pearson International Edition
Manuals :
Core Abilities:
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 2 MC-041-1-E04
Theory Hours : 22 Hrs. Practical Hours : 32Hrs. Total Hours : 54 Hrs. Credit Hours : 2
Terminal Performance Objective : Carry out fundamental electrical and electronic testing using test equipment so that the product will meet standard requirement.
Module : 1.18. K04-02-16 ELECTRIC & ELECTRONIC
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CU.WA No./ Level : E04.01, E04.02, E04.03/L2
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY ELECTRIC AND ELECTRONIC CONCEPTS (E04.01)
1.1 Concepts of current, voltage, resistance and power 1.1.1 Energy Source 1.1.2 AC current principles 1.1.3 DC current principles
1.2 Electric and electronic units 1.3 Ohm’s Law 1.4 Series, parallel and combination circuits 1.5 Simple Kirchhoff’s law 1.6 Types of electric and electronic measurement
equipments
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Module : 1.19. K04-02-16 ELECTRIC & ELECTRONIC
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CU.WA No./ Level : E04.01, E04.02, E04.03/L2
Learning Activities
Theory Hours Practical Hours
1.7 Calculate and verification by using Ohm’s law 1.8 Calculate, assembly and test the series
parallel circuits 1.9 Solve problem by using voltage and current
divider method and Kirchhoff’s law 1.10 Apply electric and electronic measurement
equipments
6 D PT WS
LA 2. EXECUTE ELECTRIC AND ELECTRONIC CIRCUITS (E04.02)
2.1 Passive and active components 2.2 Identify code, polarity and rating of the components 2.3 Identify simple electronic circuits and diagrams
2.3.1 Power supply 2.3.2 Timer 2.3.3 Running light
2.4 Processes involve in developing veroboard or printed circuit board (PCB)
2.4.1 Sketching 2.4.2 Test on breadboard 2.4.3 Etching 2.4.4 Soldering
14
L WT IS AS
Module : K04-02-16 ELECTRIC & ELECTRONIC
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CU.WA No./ Level : E04.01, E04.02, E04.03/L2
Learning Activities
Theory Hours Practical Hours
2.5 Multimeter principle and usage 2.5.1 Ohmmeter 2.5.2 Voltmeter
2.6 Oscilloscope and Frequency counter principles and usage
2.7 Electrical wiring types, calibration testing system 2.8 Electric measurement equipments and tools in single
phase wiring 2.8.1 Ohmmeter 2.8.2 Galvanometer 2.8.3 ELCB tester
L WT IS AS
2.9 Determine passive and active components 2.10 Determine code, polarity and rating of the
components 2.11 Construct simple electronic circuits
2.11.1 Power supply 2.11.2 Timer 2.11.3 Running light
2.12 Sketching, soldering and testing circuit on board 2.12.1 Veroboard 2.12.2 PCB board 2.12.3 Breadboard
23 D PT WS
Module : K04-02-16 ELECTRIC & ELECTRONIC
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CU.WA No./ Level : E04.01, E04.02, E04.03/L2
Learning Activities
Theory Hours Practical Hours
2.13 Verify multimeter principle and usage 2.13.1 Ohmmeter 2.13.2 Voltmeter
2.14 Verify oscilloscope and frequency counter 2.15 Construct simple electric wiring
2.15.1 Extension plug wiring 2.15.2 Surface wiring 2.15.3 Conduit wiring
2.16 Testing using measurement equipments
LA 3. RECORD ELECTRIC AND ELECTRONIC ACTIVITIES (E04.03)
3.1 Electrical and electronics measuring and testing principles
3.2 Electric and electronic activities reporting format 3.3 Electric and electronic reporting criteria 3.4 Procedure to write electric and electronic report 3.5 Record keeping procedures state analyzers
3 L WT IS AS
3.6 Determine electrical and electronics measuring and testing principles
3.7 Determine electric and electronic activities reporting format
3 D PT WS
Module : K04-02-16 ELECTRIC & ELECTRONIC
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CU.WA No./ Level : E04.01, E04.02, E04.03/L2
Learning Activities
Theory Hours Practical Hours
3.8 Determine electric and electronic reporting criteria
3.9 Determine procedure to write electric and electronic report
3.10 Adhere record keeping procedures
22 32
Tools/ Equipment/ Materials :
1. Resistors, Capacitors, Inductors, Power supply unit, Function generator, Breadboard, Wires, Multimeter, Oscilloscope, Circuit diagram, Semiconductor passive and active component
2. Etching solution, PCB transfer (including etching pen), Drilling tool and accessories, Lacquer, Etching tray, Solder and disolder tools and accessories, Pliers, PCB processor, Cutters, Tweezers
3. Voltmeter, Ammeter, Ohmmeter, Analogue multimeter, Digital multimeter, Wattmeter, Galvano meter, Oscilloscope and Frequency counter.
Reference Books (Title, Atr, Publisher) :
1. Zam Zam Khairani, Prinsip Elektrik, IBS Sdn Bhd, ISBN 967-950-082-9. 2. Thomas L. Floyd, Electronics Fundamentals, Circuits, Devices and Application Prentice Hall
International, ISBN 0-13-758434-2. 3. William David Cooper, Electronic Instrumentation and measurement Techniques, Prentice Hall
International, ISBN 0-13-251801-5.
Manuals :
Core Abilities:
SEMESTER 3
6. SEMESTER 3
6.1 COMPETENCY PROFILE CHART
RECORD CONTROL
Identify record control handling
requirement
Categories quality record
Apply record identification
Implement storage document
Check record
control handling result
C03 01 L3 02 L3 03 L3 04 L3 05 L3
Record control handling activities
06 L3
MEASURING EQUIPMENT
CALIBRATION
Identify measuring
equipment calibration
requirements
Prepare measuring equipment calibration tools and equipments
Prepare work area for measuring
equipment calibration
Execute calibration activities
Confirm measuring
equipment calibration result
C04 01 L3 02 L3 03 L3 04 L3 05 L3
Report measuring equipment
calibration activities
06 L3
SHOP FLOOR QUALITY
IMPROVEMENT
Identify shop floor quality improvement
requirements
Prepare shopfloor quality improvement tools and equipments
Execute shopfloor improvement
activities
Check shopfloor quality
improvement activities
Report shopfloor
quality improvement
activities
C05 01 L3 02 L3 03 L3 04 L3 05 L3
SAFETY AT WORK PLACE PRACTICE
Determine overall safety, health and
environmental parameters
Promote safety, health and
environmental practice awareness
Confirm industrial accidents
Report safety at work place
environmental
C10 01 L3 02 L3 03 L3 04 L3
CNC PROGRAMMING
Apply basic CNC programming
Perform basic program for CNC Lathe and Milling
E01 01 L3 02 L3
MANUFACTURING/ SYSTEM AUDITING
Identify types of audit
Identify audit procedure and requirement
Prepare audit schedule and
checklist
Prepare audit document
Execute audit activities
C03 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate audit finding completion
and accuracy
Report of auditing activities
06 L4 07 L4
CONTINUOUS QUALITY
IMPROVEMENT (CQI)
Identify activities of CQI programme
Identify quality improvement
guidelines
Prepare quality improvement plan
activity
Execute Value Added Value Engineering
(VA/VE)
Review product and process capabilities
C04 01 L4 02 L4 03 L4 04 L4 05 L4
Conduct Design of Experiment (DOE)
Execute Quality Function
Deployment (QFD)
Organize quality improvement
Report quality improvement
activities
06 L4 07 L4 08 L4 09 L4
NON CONFORMITY ASSESSMENT
Identify process non conformity
assessment
Confirm method of non conformity
assessment
Classify non conformity
assessment
Confirm product non conformity
assessment
Evaluate non conformity
assessment result
C06 01 L4 02 L4 03 L4 04 L4 05 L4
Report non conformity
assessment finding
06 L4
CUSTOMER FEEDBACK ANALYSIS
Identify customer feedback category
Plan method of customer feedback
rectification
Analyse customer feedback
information/survey
Propose problem solving customer
feedback
Evaluate Corrective and Preventive Action (CAPA) effectiveness
C07 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate customer feedback
satisfaction
Report customer feedback analysis
timely
06 L4 07 L4
QUALITY ASSURANCE DOCUMENT CONTROL
Identify record and document control
coordination requirement
Plan quality assurance document
control
Execute quality assurance document
control activities
Evaluate record and document
control coordination work activities
Report and record document control coordination work
activities
C08 01 L4 02 L4 03 L4 04 L4 05 L4
6.2 TRAINING PATHWAY CHART SEMESTER 3
MULA
OCCUPATIONAL SAFETY AND HEALTH
K04-03-11
QUALITY SYSTEM
K04-03-12
Confirm industrial accidents
Report safety at work place environmental
10.04
4/4
10.03
3/4
10.01
Determine overall safety, health and environment parameters
1/4
2/4
10.02
Promote safety, health and environmental practice awareness
A
C08.01
Identify record and document control coordination requirement
1/5
2/5
C08.02
Plan quality assurance document control
Execute quality assurance document control activities
C08.03
3/5
Evaluate document control coordination work activities
C08.04
4/5
Report and record document control coordination work activities
C08.05
4/5
C
INDUSTRIAL MANAGEMENT
K04-03-13
E01.01
Apply production planning and control (PPC) principles
1/2
2/2
E01.02
Conduct process and time study
PROJECT MANAGEMENT
K04-03-14
A
Execute shop floor improvement activities
Check shop floor quality improvement activities
05.04
4/5
05.03
3/5
05.01
Identify shop floor quality improvement requirements
1/5
2/5
05.02
Prepare shop floor quality improvement tools and equipment’s
Report shop floor quality improvement activities
05.05
5/5
B
ADVANCED METROLOGY
K04-03-15
TAMAT
B
E02.01
Conduct multi gauging inspection
1/2
2/2
E02.02
Conduct three-dimensional (3d) measurement
6.3 MAPPING CHART SEMESTER 3
K04 –DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 3 SEMESTER 3
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS)
TA
JU
K M
OD
UL
OC
CU
PA
TIO
NA
L S
AF
ET
Y A
ND
HE
ALT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL M
AN
AG
EM
EN
T
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
NO DUTI
CU/DUTI WORK ACTIVITIES/TASK NO. WA
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
03
RECORD CONTROL
Identify record control handling requirement
C03.01
Categories quality record C03.02
Apply record identification C03.03
Implement storage document
C03.04
Check record control handling result
C03.05
Record control handling activities
C03.06
05 SHOP FLOOR
QUALITY IMPROVEMENT
Identify shop floor quality improvement requirements C05.01
Prepare shop floor quality improvement tools and equipment’s
C05.02
Execute shop floor improvement activities C05.03
Check shop floor quality improvement activities C05.04
Report shop floor quality improvement activities C05.05
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS)
TA
JU
K M
OD
UL
OC
CU
PA
TIO
NA
L S
AF
ET
Y A
ND
HE
ALT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL M
AN
AG
EM
EN
T
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
NO DUTI
CU/DUTI WORK ACTIVITIES/TASK NO. WA
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
10
SAFETY AT WORK PLACE PRACTICE SUPERVISION
Determine overall safety, health and environmental parameters
C10.01
Promote safety, health and environmental practice awareness
C10.02
Confirm industrial accidents
C10.03
Report safety at work place environmental C10.04
K04 –DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 4 SEMESTER 3
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS)
TA
JU
K M
OD
UL
OC
CU
PA
TIO
NA
L S
AF
ET
Y A
ND
HE
ALT
H
QU
ALIT
Y S
YS
TE
M
IND
US
TR
IAL M
AN
AG
EM
EN
T
PR
OJE
CT
MA
NA
GE
ME
NT
AD
VA
NC
ED
ME
TR
OLO
GY
CN
C P
RO
GR
AM
MIN
G
NO DUTI
CU/DUTI WORK
ACTIVITIES/TASK NO. WA
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
8 QUALITY ASSURANCE DOCUMENT CONTROL
Identify record and document control coordination requirement
C08.01
Plan quality assurance document control C08.02
Execute quality assurance document control activities
C08.03
Evaluate record and document control coordination work activities
C08.04
Report and record document control coordination work activities
C08.05
6.4 TABLE OF CONTACT HOURS DISTRIBUTION SEMESTER 3
K04 –DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 3 SEMESTER 3
KOD MODUL
TAJUK MODUL
TASK (A) JAM KREDIT = A/ (PEMBERAT (1.5) X 18)
TEORI (JAM)
AMALI (JAM)
JAM KREDIT TEORI
JAM KREDIT AMALI
JUMLAH JAM
KREDIT KREDIT
K04-03-11 OCCUPATIONAL SAFETY AND HEALTH 22 32 0.8 1.2 2.0 2
K04-03-12 QUALITY SYSTEM 22 32 0.8 1.2 2.0 2
K04-03-13 INDUSTRIAL MANAGEMENT 32 49 1.2 1.8 3.0 3
K04-03-14 PROJECT MANAGEMENT 32 49 1.2 1.8 3.0 3
K04-03-15 ADVANCED METROLOGY 32 49 1.2 1.8 3.0 3
K04-03-16 CNC PROGRAMMING 22 32 0.8 1.2 2.0 2
PERATUS LATIHAN 40% 60%
JUMLAH LATIHAN (SUBJEK TERAS) 162 243 15
MT 3121 MATHEMATICS 3 27 - 1.0 1.0 1
ES 3111 ENGINEERING SCIENCE 27 - 1.0 1.0 1
KOD MODUL
TAJUK MODUL
TASK (A) JAM KREDIT = A/ (PEMBERAT (1.5) X 18)
TEORI (JAM)
AMALI (JAM)
JAM KREDIT TEORI
JAM KREDIT AMALI
JUMLAH JAM
KREDIT KREDIT
PI 3031 /
PM 3041
ISLAMIC STUDIES 3 /
MORAL STUDIEC 3 27 - 1.0 - 1.0 1
JUMLAH LATIHAN (SUBJEK UMUM) 81 - 3
JUMLAH KESELURUHAN LATIHAN 486 18
6.5 SYLIBUS PROFILE SEMESTER 3
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 3 MC-041-3-C10
Theory Hours : 22Hrs. Practical HOURS : 32Hrs. Total Hours : 54Hrs. Credit Hours : 2
Terminal Performance Objective :
Organize Industrial Safety, Health And Environment (SHE) activity using SHE standard, company guideline and audit plan so that industrial accidents can be prevented, the parameters are continuously adhered and improved and awareness on SHE will be improved.
Module : K04-03-11 OCCUPATIONAL SAFETY AND HEALTH
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CU.WA No./ Level : CU10.01/L3, CU10.02/L3, CU10.03/L3, CU10.4/L3
Learning Activities
Theory Hours Practical Hours
LA 1. DETERMINE OVERALL SAFETY, HEALTH AND ENVIRONMENT PARAMETERS (C10.1/L3)
1.1 Department safety needs 1.2 Department OHSAS 18001 factors 1.3 OHSAS 18001 instruction /manual OHSAS 18001
parameter
7
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Module : K04-03-11 OCCUPATIONAL SAFETY AND HEALTH
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CU.WA No./ Level : CU10.01/L3, CU10.02/L3, CU10.03/L3, CU10.4/L3
Learning Activities
Theory Hours Practical Hours
1.4 Interpret department safety needs 1.5 Identify department OHSAS 18001 factors 1.6 Establish OHSAS 18001
instruction/manual 1.7 Review OHSAS 18001 parameter
11
D
PT
WS
LA 2. PROMOTE SAFETY, HEALTH AND ENVIRONMENTAL PRACTICE AWARENESS(C10.02/L3)
2.1 Area for OHSAS 18001
2.2 Training to the group leaders
2.3 Launch the awareness
2.4 Execute the awareness
2.5 Review the awareness
7
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IS AS
2.6 Recognize area for OHSAS 18001
2.7 Cascade down safety training to subordinate
2.8 Coordinate safety, health and environmental
practice awareness promotion
2.9 Report promotion effectiveness to superior
11
D
PT
WS
LA 3. CONFIRM INDUSTRIAL ACCIDENTS (C10.03/L3)
Module : K04-03-11 OCCUPATIONAL SAFETY AND HEALTH
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CU.WA No./ Level : CU10.01/L3, CU10.02/L3, CU10.03/L3, CU10.4/L3
Learning Activities
Theory Hours Practical Hours
3.1 Occupational safety accidents data and info 3.2 Classification type of accidents 3.3 Investigation technique
4
L WT IS AS
3.4 Obtain occupational safety accidents
information 3.5 Classify type of accidents 3.6 Brainstorm on probable causes 3.7 Present industrial accident report
5
D
PT
WS
LA 4. REPORT SAFETY AT WORK PLACE ENVIRONMENTAL (C10.04/L3)
4.1 Assessment effectiveness of process improvement 4.2 Accuracy of measurement data 4.3 Equipment storage condition
4 L WT IS AS
4.4 Determine report formats of accident data collections
4.5 Record occupational accidents activities 4.6 Adhere to record keeping procedure
5 D PT WS
Total Hours 22 32
Tools/ Equipment/ Materials :
SHE handbook (Training Guide) , Malaysian Occupational Safety & Health Act, Company SHE Guidelines, For reference (ISO 1400 & OHSAS 1800 )
References: (3-5 references, valid yrs ± 5)
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Ability :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 3 MC-041-3-C3/L3, MC-041-4 -C8/L4
Theory Hours : 22 Hrs. Practical HOURS : 32 Hrs. Total Hours :54Hrs. Credit Hours : 2
Terminal Performance Objective :
Manage document and record control using standard operation procedure, reference standard, check list and check sheet so that document storage to meet company’s Standard Operating Procedure (SOP) and required company quality.
Modul: K04-03-12 QUALITY SYSTEM
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CU. WA No./ Level: C03.01/L3,C03.02/L3, C03.03/L3, C03.04/L3, C03.05/L3, C03.06/L3, C08.01/L4, C08.02/L4, C08.03/L4, C08.04/L4, C08.05/L4
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY RECORD AND DOCUMENT CONTROL HANDLING REQUIREMENT (C03.01/L3, C03.02/L3, C03.03/L3, C03.04/L3, C08.01 /L4)
1.1 Document control handling requirements 1.2 Category of documents 1.3 Document location 1.4 Document filing system 1.5 Quality document hierarchy
1.5.1 Policy 1.5.2 Procedure 1.5.3 Work instructions 1.5.4 Quality record
1.5.5
5
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IS AS
Module : K04-03-12 QUALITY SYSTEM
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CU. WA No./ Level : C03.01/L3,C03.02/L3, C03.03/L3, C03.04/L3, C03.05/L3, C03.06/L3, C08.01/L4, C08.02/L4, C08.03/L4, C08.04/L4, C08.05/L4
Learning Activities
Theory Hours Practical Hours
1.6 Documents recipients list 1.7 Document distribution list 1.8 Record and document revision status 1.9 Quality records compilation 1.10 Document list and status 1.11 Document identification list 1.12 Arrangement of QA availability record 1.13 Document designated area
1.14 Interpret document control handling requirements
1.15 Determine category of documents 1.16 Determine document location 1.17 Determine document filing system 1.18 Differentiate document category 1.19 Determine documents recipients 1.20 Determine document distribution list 1.21 Determine record and document revision status 1.22 Compile quality records 1.23 Update document list and status 1.24 Refer document identification list 1.25 Arrange QA availability record in order 1.26 Locate document and record at registered place
8 D PT WS
Module : K04-03-12 QUALITY SYSTEM
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CU. WA No./ Level : C03.01/L3,C03.02/L3, C03.03/L3, C03.04/L3, C03.05/L3, C03.06/L3, C08.01/L4, C08.02/L4, C08.03/L4, C08.04/L4, C08.05/L4
Learning Activities
Theory Hours Practical Hours
LA 2. CHECK RECORD CONTROL HANDLING RESULT AND ACTIVITIES (C03.05/L3, C03.06/L3)
2.1 Document storage location 2.2 Check document retrievable 2.3 Asses effectiveness of document control 2.4 Review document availability 2.5 Recording format 2.6 Report writing technique 2.7 Record and data keeping procedure 2.8 Record and document control coordination
requirements 2.9 Record and document coordination purposes 2.10 Document and record work activity flow
5 L WT IS AS
2.11 Check document storage location 2.12 Check document retrievable 2.13 Asses effectiveness of document control 2.14 Review document availability 2.15 Determine recording format 2.16 Record document control handling activities 2.17 Adhere to recording procedure
8 D PT WS
Module : K04-03-12 QUALITY SYSTEM
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CU. WA No./ Level : C03.01/L3,C03.02/L3, C03.03/L3, C03.04/L3, C03.05/L3, C03.06/L3, C08.01/L4, C08.02/L4, C08.03/L4, C08.04/L4, C08.05/L4
Learning Activities
Theory Hours Practical Hours
2.18 Determine record and document control coordination requirements.
2.19 Determine record and document coordination purposes
2.20 Determine document and record work activity flow
LA 3. PLAN QUALITY ASSURANCE DOCUMENT CONTROL AND EXECUTE QUALITY ASSURANCE DOCUMENT CONTROL ACTIVITIES (C08.02 /L4, C08.03 /L4 )
3.1 Document control coordination procedures 3.2 Qualified personnel arrangement 3.3 Prepare document control work activity facilities 3.4 Document control classification procedure 3.5 Document distribution list 3.6 Quality control document master list 3.7 Document control record status
6 L WT IS AS
3.8 Confirm document control coordination procedures
3.9 Assign appointed personnel
8 D PT WS
Module : K04-03-12 QUALITY SYSTEM
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CU. WA No./ Level : C03.01/L3,C03.02/L3, C03.03/L3, C03.04/L3, C03.05/L3, C03.06/L3, C08.01/L4, C08.02/L4, C08.03/L4, C08.04/L4, C08.05/L4
Learning Activities
Theory Hours Practical Hours
3.10 Prepare document control work activity facilities
3.11 Classify document control procedure categories
3.12 Control document distribution 3.13 Control document master list 3.14 Update document control record
LA 4. EVALUATE DOCUMENT CONTROL COORDINATION WORK ACTIVITIES (C08.04/L4, C08.05 /L4)
4.1 Document control compliance 4.2 Document control accessibility and traceability 4.3 Document and data control effectiveness 4.4 List of reporting format 4.5 Document and data keeping procedure
6
L WT IS AS
4.6 Asses document control compliance 4.7 Asses document control accessibility and
traceability 4.8 Asses document and data control Effectiveness
8 D PT WS
Module : K04-03-12 QUALITY SYSTEM
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CU. WA No./ Level : C03.01/L3,C03.02/L3, C03.03/L3, C03.04/L3, C03.05/L3, C03.06/L3, C08.01/L4, C08.02/L4, C08.03/L4, C08.04/L4, C08.05/L4
Learning Activities
Theory Hours Practical Hours
4.9 Determine reporting format 4.10 Adhere document and data keeping procedure
Total Hours 22 32
Tools/ Equipment/ Materials :
1. Policy standard
2. Reference procedure
3. Computer
4. Work instruction
5. ISO 9000
6. QS 9000
7. ISO/TSM 16949
8. Gantt Chart
9. Organization structure
10. Business Plan
Reference Books (Tittle, Atr, Publisher) :
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
Manuals :
Core Ability
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 3 E01
Theory Hours : 32Hrs. Practical HOURS : 49Hrs. Total Hours :81Hrs. Credit Hours : 3
Terminal Performance Objective : Perform industrial management using production and planning control (PPC), process and time study procedure and techniques so that various production activities is in line with organizational objective.
K04-03-13 INDUSTRIAL MANAGEMENT
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CU. WA No./ Level: E01/L3
Learning Activities
Theory Hours Practical Hours
LA 1. APPLY PRODUCTION PLANNING AND CONTROL (PPC) PRINCIPLES (E01.01/L3)
1.1 Production target 1.2 Production element 1.3 Production process 1.4 Bill of Material (BOM) 1.5 Material of requirement planning 1.6 Line balancing 1.7 Principle of improvement and motion economy 1.8 Calculation of the performance of production
elements and activities
14
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Module : K04-03-13 INDUSTRIAL MANAGEMENT
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WIM
CU. WA No./ Level : E01/L3
Learning Activities
Theory Hours Practical Hours
1.9 Determine production planning principles 1.10 Determine production control principles 1.11 Evaluate production performance
15 D P
PT WS
LA 2. CONDUCT PROCESS AND TIME STUDY (E01.02/L3)
2.1 Types of manufacturing flow and symbols 2.2 Fundamentals motion element and symbols 2.3 Travel motion element and symbol 2.4 Man, machine chart 2.5 Analysing manufacturing flow and motion
2.5.1 Critical Path Method (CPM) 2.5.2 Program Evaluation Review Technique
(PERT) 2.5.3 Line Balancing
2.6 Principle of improvement 2.7 Principle of motion economy 2.8 Objective and types of time study 2.9 Procedures for stop watch time study 2.10 Requirement for stop watch time study 2.11 Element of standard time 2.12 Performance Time study
18
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Module : K04-03-13 INDUSTRIAL MANAGEMENT
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WIM
CU. WA No./ Level : E01/L3
Learning Activities
Theory Hours Practical Hours
2.13 Prepare analysis chart using symbols 2.14 Analyse various chart 2.15 Conduct manufacturing flow and motion
analysis 2.16 Formulate improvement plan 2.17 Prepare stop watch time analysis chart 2.18 Determine work element to be measured using
stop watch 2.19 Conduct time study 2.20 Establish standard time
34
D P
PT WS
Total Hours 32 49
Tools/ Equipment/ Materials : Analysis Chart and symbols, stop watch, production schedule, data and reference, operation
management, Handbook, process flow chart
Reference Books (Tittle, Atr, Publisher) :
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Ability
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 3 MC-041-3-C05
Theory Hours : 32Hrs. Practical Hours : 49Hrs. Total Hours : 81Hrs. Credit hours :3
Terminal Performance Objective : Perform and supervise quality improvement project and process activities using references and documented proposal so that the project can be identified and can be approved according to SOP to meet company’s requirement.
Module : K04-03-14 PROJECT MANAGEMENT
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WIM
CU.WA No./ Level :C05 /L3
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY SHOPFLOOR QUALITY IMPROVEMENT REQUIREMENTS
1.1 Type of improvement 1.1.1 Inspection technique 1.1.2 Cycle time reduction 1.1.3 Line ergonomic
1.2 Company quality improvement guideline
5
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Module : K04-03-14 PROJECT MANAGEMENT
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Me
tho
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WIM
CU.WA No./ Level :C05 /L3
Learning Activities
Theory Hours Practical Hours
1.3 Determine improvement area 1.4 Determine shop floor quality improvement
guidelines 1.5 Determine product requirements 1.6 Refer process flow 1.7 Determine quality improvement target
10 D P
PT WS
LA 2. PREPARE SHOPFLOOR QUALITY IMPROVEMENT TOOLS AND EQUIPMENTS
2.1 Quality improvement schedule 2.2 Quality improvement elements 2.3 Quality improvement team arrangement 2.4 Quality improvement tools
2.4.1 Check sheet 2.4.2 Pareto diagram 2.4.3 Cause and effect diagram 2.4.4 Histogram 2.4.5 Stratification 2.4.6 Scatter diagram 2.4.7 Graph or chart
11
L WT IS AS
Module : K04-03-14 PROJECT MANAGEMENT
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WIM
CU.WA No./ Level :C05 /L3
Learning Activities
Theory Hours Practical Hours
2.5 Produce quality improvement schedule 2.6 Itemise quality improvement elements 2.7 Arrange quality improvement team 2.8 Confirm quality improvement tools
16
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PT
WS
LA 3. EXECUTE AND CHECK SHOP FLOOR IMPROVEMENT ACTIVITIES
3.1 Non-conformance report
3.2 Shop floor quality improvement data
3.3 Gathering of customer feedback data
3.4 Data collection of line improvement
3.5 Product/process improvement categorisation
3.6 Quality improvement tools application
3.7 Asses effectiveness of shop floor quality
improvement activities
3.8 Asses application of improvement tools
3.9 Review improvement achievement result
11
L WT IS AS
Module : K04-03-14 PROJECT MANAGEMENT
De
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Me
tho
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WIM
CU.WA No./ Level :C05/L3:
Learning Activities
Theory Hours Practical Hours
3.10 Refer to non-conformance report
3.11 Refer to shop floor quality improvement data
3.12 Gather customer feedback
3.13 Gather line improvement information
3.14 Categorise product/process improvement
3.15 Apply quality improvement tools
3.16 Asses effectiveness of shop floor quality
improvement activities
3.17 Asses application of improvement tools
3.18 Review improvement achievement result
18
LA 4. REPORT SHOP FLOOR QUALITY IMPROVEMENT ACTIVITIES
6.6 Recording format 6.7 Recording of improvement result 6.8 Record and data keeping procedure
5 L WT IS AS
Module : K04-03-14 PROJECT MANAGEMENT
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WIM
CU.WA No./ Level :C05 /L3
Learning Activities
Theory Hours Practical Hours
6.9 Determine recording format 6.10 Record improvement result 6.11 Adhere to record and data keeping procedure
5 D P
PT WS
TOTAL HOURS 32 49
Tools/ Equipment/ Materials :
1. Computer
2. Software
3. Customer requirement sheet
4. Measuring and Test Instruments
5. Components/Parts Specification
Reference Books (Tittle, Atr, Publisher) :
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Abilities:
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 3 MC-041-3-E02/L3
Theory Hours : 32 Hrs. Practical HOURS : 49 Hrs. Total Hours : 81Hrs. Credit Hours : 3
Terminal Performance Objective : Advanced Metrology using work holding fixtures, electronic probes , manual probe head, auto probe head, scanning probe head, dial gauges, CMM and accessories, work piece and master block so that types of inspection gauges and fixture are identified, multi gauging fixture are designed and fabricated, inspection gauges are setup to fixtures, work piece is measured and scanned using manual and auto probing for reverse engineering conducted by three-dimensional (3D) measurement, types of three-dimensional measurement are identified according to specification.
Module : K04-03-15 ADVANCED METROLOGY
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WIM
CU.WA No./ Level : E02/L3
Learning Activities
Theory Hours Practical Hours
LA 1. CONDUCT MULTI GAUGING INSPECTION (E02.01/L3)
1.1 Types of inspection gauges 1.2 Types of inspection fixtures 1.3 Fundamental of multi gauging fixtures design 1.4 Types of gauging fixtures 1.5 Inspection gauges feature and limitation 1.6 Metric –imperial conversion chart
12
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Module : K04-03-15 ADVANCED METROLOGY
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WIM
CU.WA No./ Level : E02/L3
Learning Activities
Theory Hours Practical Hours
1.7 Principal direct and indirect reading 1.8 Reading of instrument 1.9 Collecting and recording data method
1.10 Select suitable type of gauges to working environment
1.11 Set up fixtures for inspection 1.12 Select suitable inspection fixtures 1.13 Construct and set-up gauging fixtures 1.14 Read blueprint 1.15 Use proper hand tools 1.16 Read metric and imperial reading 1.17 Read direct and indirect reading for
confirmation 1.18 Compare actual reading to specified standard 1.19 Verify data and its usage 1.20 Write and compile record
24
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Module : K04-03-15 ADVANCED METROLOGY
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WIM
CU.WA No./ Level :E02/L3
Learning Activities
Theory Hours Practical Hours
LA 2. CONDUCT THREE-DIMENSIONAL (3D) MEASUREMENT (E02.02/L3)
2.1 Principal of three-dimensional measurement 2.2 Technique of measurement 2.3 CMM part programming 2.4 Types of probe and sensors 2.5 Effective work piece set-up 2.6 Scanning technique 2.7 Reverse engineering technique 2.8 Collecting and recording data method
20
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2.9 Operate CMM machine 2.10 Verify measurement result of work piece to
standard 2.11 Program part programming for a given three
dimensional work piece 2.12 Run part program 2.13 Rectify part programming fault 2.14 Verify measurement result of work piece to
standard
25 D P
PT WS
Module : K04-03-15 ADVANCED METROLOGY
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WIM
CU.WA No./ Level : E02/L3
Learning Activities
Theory Hours Practical Hours
2.15 Set up work piece for scanning 2.16 Convert data to other application software 2.17 Verify data and its usage 2.18 Write and compile record
Total Hours 32 49
Tools/ Equipment/ Materials :
1. Multi-gauging fixture
2. Work holding fixture
3. Electronic probe,
4. Manual probe head
5. Auto probe head
6. Scanning probe head
7. Dial gauges
8. Work piece
9. Hand Tools
10. CMM with accessories
11. Master block
12. Components/Parts Specification
13. Test procedure 14. Code and standard 15. Test pieces 16. Checklist
Reference Books (Tittle, Atr, Publisher) :
1. Inspection and Measurement for Engineering Craftman, Published by Engineering Industry
Training Board, Module H26.
2. JFW Gayler C.R. Shot bolt, Metrology for Engineers.
3. Keith Brooker, Manual Of British Standards In Engineering Metrology
Manuals :
Core Abilities:
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 3 MC-041-3-E03
Theory Hours : 22 Hrs. Practical Hours : 32 Hrs. Total Hours : 54 Hrs. Credit Hours : 2
Terminal Performance Objective : Carry out Basic CNC turning operation using CNC lathe machine, CNC Milling Machine, machine operating manual, cutting tools (CNC lathe), measuring instrument, tool holder (CNC lathe), chuck, gauge, tool setter, part drawing, work piece material so that part drawing interpreted, CNC lathe machine is setup, CNC programming generated, work piece is setup, CNC turning process executed and finished part confirmed in accordance with standard operating procedure and drawing specification.
Module : K04-03-16 CNC PRGRAMMING
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WIM
CU.WA No./ Level : E03/L3
Learning Activities
Theory Hours Practical Hours
LA 1. APPLY BASIC CNC PROGRAMMING (E03.01/L3)
1.1 Types of CNC machines and their function. 1.2 Functions of the various controls and button on
controller panel. 1.3 Method of obtaining co-ordinates 1.4 Absolute and incremental program
4
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Module : K04-03-16 CNC PRGRAMMING
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WIM
CU.WA No./ Level : E03/L3
Learning Activities
Theory Hours Practical Hours
1.5 Address, codes (G-codes, M-code), canned cycles and miscellaneous function
1.6 Method of programming in sequence 1.7 Cutting speed and feed 1.8 Program on CNC controller panel
1.9 Obtain co-ordinates based upon Cartesian Co-Ordinate System.
1.10 Write absolute and incremental program
1.11 Able to simulate program on controller machine
12 D P
PT WS
LA 2. PERFORM BASIC PROGRAM FOR CNC LATHE AND MILLING (E03.02/L3)
2.1 Identify different control system 2.1.1 Type of control system use on CNC and Various
type of CNC Control 2.1.2 Character of CNC program 2.1.3 Safety precaution related to handling of CNC
Machine
5
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Module : K04-03-16 CNC PRGRAMMING
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WIM
CU.WA No./ Level : E03/L3
Learning Activities
Theory Hours Practical Hours
2.2. Determine machining process.
2.2.1 Type of machining processes and sequence 2.2.2 Machine code such as G, M , F , S and T 2.2.3 Sub program
2.3 Edit program
2.3.1 Function on control panel features 2.3.2 Type of controller system 2.3.3 System language and instruction 2.3.4 Absolute and incremental programming 2.3.5 Cutting feed and speed
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2.5 Determine machining process 2.5.1 Identify machining process
2.6 Edit program 2.6.1 Write absolute and incremental
program 2.6.2 Key in program at control panel 2.6.3 Store and retrieve data safely
20
Module : K04-03-16 CNC PRGRAMMING
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WIM
CU.WA No./ Level : E03/L3
Learning Activities
Theory Hours Practical Hours
2.7 Perform machining 2.7.1 Operate CNC machine 2.7.2 Identify and rectify errors 2.7.3 Adhere to safety precaution
D P
PT WS
Total Hours 22
32
Tools/ Equipment/ Materials :
1 CNC milling machine
2 CNC lathe machine
3 CNC program format
4 Computer with CAD software
Reference Books (Tittle, Atr, Publisher) :
1. Phillip F Ostwald and Jairo Munoz (1997), Manufacturing Processes and Systems, 9th Edition,
ISBN 0-471-04741- 4 Chapter 28 Page 666 to 681.
2. R L Timings (1998), Manufacturing Technology ISBN 0-582-35693 – 8 Chapters 5 Page 171 to
196.
3. Roy A. Lindberg (1990), Processes and Material of Manufacture 4th Edition ISBN 0-205-11817 – 8
Chapter 3 Page 62 to 81.
Manuals :
Core Abilities
SEMESTER 4
7. SEMESTER 4
7.1 COMPETENCY PROFILE CHART SEMESTER 4
QUALITY ASSURANCE STANDARD OPERATING PROCEDURE
PREPARATION
Identify inspection &
testing procedure preparation
requirements
Plan inspection & testing procedure
preparation checklist
Develop inspection checklist based on
requirement
Summaries inspection information
Confirm inspection & testing procedure preparation result
C01 01 L3 02 L3 03 L3 04 L3 05 L3
Report inspection & testing procedure
preparation activities
06 L3
MEASURING EQUIPMENT
CALIBRATION
Identify measuring
equipment calibration
requirements
Prepare measuring equipment calibration tools and equipments
Prepare work area for measuring
equipment calibration
Execute calibration activities
Confirm measuring
equipment calibration result
C04 01 L3 02 L3 03 L3 04 L3 05 L3
Report measuring equipment
calibration activities
06 L3
PRODUCT/PROCESS NON-
CONFORMANCE CONTROL
Identify product/process
non conformance control
requirements
Plan non conformance control
parts activity
Segregate non conformance
product/process
Execute non conformance
product disposition
Conduct corrective action meeting
C06 01 L3 02 L3 03 L3 04 L3 05 L3
Monitor corrective action effectiveness
Report product/process non conformance control
activities
06 L3 07 L3
PRODUCT QUALITY
ACCEPTANCE
Identify product quality acceptance
requirements
Execute product quality acceptance
due to process abnormality
Determine quality acceptance criteria
Identified process deviation calculated
and test index
Check product
quality test index result
C07 01 L3 02 L3 03 L3 04 L3 05 L3
Report product quality acceptance
activities
06 L3
CUSTOMER FEEDBACK/RESPO
NSE/SURVEY
Identify customer
feedback/response/ survey
requirements
Prepare customer feedback/response/
survey activity
Execute customer feedback/response/
survey activities
Analysis customer feedback/
response/ survey result/data
Report customer feedback/response/ survey result
C08 01 L3 02 L3 03 L3 04 L3 05 L3
SUPERVISORY FUNTIONS
Identify process
supervision requirement and
specification
Prepare subordinate administrative
information, data and forms
Administer personnel appraisal
Execute in-house training
Conduct section meeting
C09 01 L3 02 L3 03 L3 04 L3 05 L3
Report supervision administrative
activities
06 L3
CUSTOMER REQUIREMENT
ESTABLISHMENT
Identify customer needs, requirement
and specification
Prepare customer needs, requirement
and specification guidelines
Address customer needs, requirements
and specification
Evaluate customer requirement fulfillment
Report customer
requirement activities
C01 01 L4 02 L4 03 L4 04 L4 05 L4
CONTINUOUS QUALITY
IMPROVEMENT (CQI)
Identify activities of CQI programme
Identify quality improvement
guidelines
Prepare quality improvement plan
activity
Execute Value Added Value Engineering
(VA/VE)
Review product and process capabilities
C04 01 L4 02 L4 03 L4 04 L4 05 L4
Conduct Design of Experiment (DOE)
Execute Quality Function
Deployment (QFD)
Organize quality improvement
Report quality improvement
activities
06 L4 07 L4 08 L4 09 L4
NON CONFORMITY ASSESSMENT
Identify process non conformity
assessment
Confirm method of non conformity
assessment
Classify non conformity
assessment
Confirm product non conformity
assessment
Evaluate non conformity
assessment result
C06 01 L4 02 L4 03 L4 04 L4 05 L4
Report non conformity
assessment finding
06 L4
CUSTOMER FEEDBACK ANALYSIS
Identify customer feedback category
Plan method of customer feedback
rectification
Analyse customer feedback
information/survey
Propose problem solving customer
feedback
Evaluate Corrective and Preventive Action (CAPA) effectiveness
C07 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate customer feedback
satisfaction
Report customer feedback analysis
timely
06 L4 07 L4
PRODUCT LIABILITY ANALYSIS
Identify product liability services
requirement
Confirm method of product containment
Execute product liability services work
activities
Evaluate product liability services work activities
Evaluate product liability analysis
E11 01 L4 02 L4 03 L4 04 L4 05 L4
Report product liability services
activities
06 L4
7.2 TRAINING PATHWAY CHART SEMESTER 4
MULA
MEASURING CALIBRATION
K04-04-11
3/6
Develop inspection checklist
based on requirement
01.03
Identify inspection & testing
procedure preparation
requirements
01.01
1/6
2/6
Plan inspection & testing
procedure preparation
checklist
01.02
Summaries inspection
information
01.04
4/6
Confirm inspection & testing
procedure preparation result
01.05
5/6
Report inspection & testing
procedure preparation activities
01.06
6/6
04.01
Identify measuring equipment calibration requirements
1/6
2/6
04.02
Prepare measuring equipment calibration tools and equipments
Prepare work area for measuring equipment calibration
04.03
3/6
Execute calibration activities
Confirm measuring equipment
calibration result
04.05
04.04
5/6
4/6
Report measuring equipment
calibration activities
04.06
6/6
A
CUSTOMER SERVICE
MANAGEMENT
K04-04-12 Analyses customer feedback information/survey improvement
activities
Report customer satisfaction
C01.04
4/5
C01.03
4/5
C01.01
Identify customer needs, requirement and specification guidelines
1/5
2/5
C01.02
Evaluate customer requirement fulfillment
Report customer satisfaction
C01.05
5/5
Propose problem solving customer feedback
C07.04
4/7
Analyse customer feedback information/survey
C07.03
4/7
C07.01
Identify customer feedback category
1/7
2/7
C07.02
Plan method of customer feedback rectification
Evaluate Corrective and Preventive Action (CAPA) effectiveness
C07.05
5/7
Evaluate customer feedback satisfaction
C07.06
5/7
Report customer feedback analysis timely
C07.07
5/7
B
PRODUCT ANALYSIS
K04-03-13
C 11.06
6/6
06.01
Identify process non conformity assessment
1/6
2/6
06.02
Confirm method of non conformity assessment
Classify non conformity assessment
06.03
3/6
Confirm product non conformity assessment
06.04
4/6
Identify product liability services requirement
Confirm method of product containment
11.02
2/6
11.01
1/6
06.05
Evaluate non conformity assessment result
5/6
6/6
06.06
Report non conformity assessment finding
Evaluate product liability analysis
Report product liability service activities
11.05
5/6
11.03
Execute product liability services work activities
3/6
4/6
11.04
Evaluate product liability services work activities
PRODUCT QUALITY CONTROL
K04-04-14
D
Identified process deviation calculated and test index
07.04
4/6
07.02
Execute product quality acceptance
due to process abnormality
2/6
3/6
07.03
Determine quality acceptance criteria
C
06.01
Identify product/process non conformance control requirements
1/7
2/7
06.02
Plan non conformance control parts activity
Segregate non conformance product/process
Execute non conformance product disposition
06.04
4/7
06.03
3/7
Report product/process non conformance control activities
Identify product quality acceptance
requirements
07.01
1/6
06.07
7/7
06.05
Conduct corrective action meeting
5/7
6/7
06.06
Monitor corrective action effectiveness
D Check product quality test index result
07.05
5/6
Report product quality acceptance activities
07.06
6/6
LEAN MANUFACTURING
K04-04-15
E
Prepare quality improvement plan activity
Execute value added/ value engineering(VA/VE)
04.04
4/9
04.03
3/9
04.01
Identify activities of CQI programme
1/9
2/9
04.02
Identify quality improvement guideline
Review product and process capabilities
Execute quality function deployment (QFD)
Organiza quality improvement
04.05
04.07
04.08
5/9
7/9
8/9
Report quality improvement activities
04.08
9/9
TAMAT
SUPERVISORY
K04-04-16
F
Administer personnel appraisal
Execute in-house training
09.04
4/6
09.03
3/6
09.01
Identify process supervision requirement and specification
1/6
2/6
09.02
Prepare subordinate administrative information,data and forms
Conduct section meeting
09.05
5/6
Report supervision administrative activities
09.06
6/6
7.3 MAPPING CHART SEMESTER 4
K04-DIPLOMA TEKNOLOGI JAMINAN KUALITI/TAHAP 3 SEMESTER 4
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS) T
AJ
UK
MO
DU
L
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
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ER
SE
RV
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MA
NA
GE
ME
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OD
UC
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UC
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SU
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RV
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NO DUTI
CU/DUTI WORK
ACTIVITIES/TASK NO. WA
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
C01L3
QUALITY ASSURANCE STANDARD OPERATING PROCEDURE PREPARATION
Identify inspection & testing procedure preparation requirements
C01.01
Plan inspection & testing procedure preparation checklist
C01.02
Develop inspection checklist based on requirement
C01.03
Summaries inspection information
C01.04
Confirm inspection & testing procedure preparation result
C01.05
Report inspection & testing procedure preparation activities
C01.06
C04L3
MEASURING CALIBRATION
Identify measuring equipment calibration requirements
C04.01
Prepare measuring equipment calibration tools and equipment
C04.02
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS) T
AJ
UK
MO
DU
L
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
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UC
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CU/DUTI WORK
ACTIVITIES/TASK NO. WA
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
Prepare work area for measuring equipment calibration
C04.03
Execute calibration activities
C04.04
Confirm measuring equipment calibration result
C04.05
Report measuring equipment calibration activities
C04.06
C06L3
PRODUCT/PROCESS NON-
CONFORMANCE CONTROL
Identify product/process non-conformance control requirements
C06.01
Plan non-conformance control parts activity C06.02
Segregate non-conformance product/process
C06.03
Execute non-conformance product disposition
C06.04
Conduct corrective action meeting
C06.05
Monitor corrective action effectiveness C06.06
Report product/process non-conformance control activities
C06.07
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS) T
AJ
UK
MO
DU
L
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y C
ON
TR
OL
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
NO DUTI
CU/DUTI WORK
ACTIVITIES/TASK NO. WA
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
C07L3 PRODUCT QUALITY
ACCEPTANCE
Identify product quality acceptance requirements C07.01
Execute product quality acceptance due to process abnormality
C07.02
Determine quality acceptance criteria
C07.03
Identified process deviation calculated and test index
C07.04
Check product quality test index result
C07.05
Report product quality acceptance activities
C07.06
C08L3 CUSTOMER
FEEDBACK/RESPONSE/SURVEY
Identify customer feedback/response/ survey requirements
C08.01
Prepare customer feedback/response/ survey activity
C08.02
Execute customer feedback/response/ survey activities
C08.03
Analysis customer feedback/response/ survey result/data
C08.04
Report customer feedback/response/ survey result
C08.05
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS) T
AJ
UK
MO
DU
L
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y C
ON
TR
OL
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
NO DUTI
CU/DUTI WORK
ACTIVITIES/TASK NO. WA
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
C09L3 SUPERVISORY
FUNTIONS
Identify process supervision requirement and specification
C09.01
Prepare subordinate administrative information, data and forms
C09.02
Administer personnel appraisal
C09.03
Execute in-house training C09.04
Conduct section meeting C09.05
Report supervision administrative activities
C09.06
K04 –DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 4 SEMESTER 4
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS)
TA
JU
K M
OD
UL
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
NO DUTI
CU/DUTI WORK
ACTIVITIES/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
C01L4
CUSTOMER REQUIREMENT
ESTABLISHMENT
Identify customer needs, requirement and specification
C01.01
Prepare customer needs, requirement and specification guidelines
C01.02
Address customer needs, requirements and specification
C01.03
Evaluate customer requirement fulfilment
C01.04
Report customer requirement activities
C01.05
C04L4
CONTINUOUS QUALITY
IMPROVEMENT (CQI)
Identify activities of CQI programme
C04.01
Identify quality improvement guidelines
C04.02
Prepare quality improvement plan activity
C04.03
Execute Value Added Value Engineering (VA/VE)
C04.04
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS)
TA
JU
K M
OD
UL
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
NO DUTI
CU/DUTI WORK
ACTIVITIES/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
Review product and process capabilities
C04.05
Conduct Design of Experiment (DOE)
C04.06
Execute Quality Function Deployment (QFD)
C04.07
Report quality improvement activities
C04.08
C06L4 NON CONFORMITY ASSESSMENT
Identify process non conformity assessment
C06.01
Confirm method of non-conformity assessment
C06.02
Classify non conformity assessment
C06.03
Confirm product non conformity assessment
C06.04
Evaluate non conformity assessment result
C06.05
Report non conformity assessment finding
C06.06
C07L4 CUSTOMER FEEDBACK ANALYSIS
Identify customer feedback category
C07.01
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS)
TA
JU
K M
OD
UL
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
NO DUTI
CU/DUTI WORK
ACTIVITIES/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
Plan method of customer feedback rectification
C07.02
Analyse customer feedback information/survey
C07.03
Propose problem solving customer feedback
C07.04
Evaluate Corrective and Preventive Action (CAPA) effectiveness
C07.05
Evaluate customer feedback satisfaction
C07.06
Report customer feedback analysis timely
C07.07
E11L4 PRODUCT LIABILITY ANALYSIS
Identify product liability services requirement
E01.01
Confirm method of product containment
E01.02
Execute product liability services work activities
E01.03
Evaluate product liability services work activities
E01.04
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS)
TA
JU
K M
OD
UL
ME
AS
UR
ING
CA
LIB
RA
TIO
N
CU
ST
OM
ER
SE
RV
ICE
MA
NA
GE
ME
NT
PR
OD
UC
T A
NA
LY
SIS
PR
OD
UC
T Q
UA
LIT
Y
CO
NT
RO
L
LE
AN
MA
NU
FA
CT
UR
ING
SU
PE
RV
ISO
RY
NO DUTI
CU/DUTI WORK
ACTIVITIES/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
Evaluate product liability analysis
E01.05
Report product liability services activities
E01.06
7.4 TABLE OF CONTACT HOURS DISTRIBUTION SEMESTER 4
K04 –DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 3 SEM 4
KOD MODUL
TAJUK MODUL
TASK (A) JAM KREDIT = A/ (PEMBERAT (1.5) X 18)
TEORI (JAM)
AMALI (JAM)
JAM KREDIT TEORI
JAM KREDIT AMALI
JUMLAH JAM
KREDIT KREDIT
K04-04-11 MEASURING CALIBRATION 32 49 1.2 1.8 3.0 3
K04-04-12 CUSTOMER SERVICE MANAGEMENT 32 49 1.2 1.8 3.0 3
K04-04-13 PRODUCT ANALYSIS 32 49 1.2 1.8 3.0 3
K04-04-14 PRODUCT QUALITY CONTROL 32 49 1.2 1.8 3.0 3
K04-04-15 LEAN MANUFACTURING 32 49 1.2 1.8 2.0 3
K04-04-16 SUPERVISORY 22 32 0.8 1.2 2.0 2
PTA4011 FINAL YEAR PROJECT 1 1.0 1
PERATUS LATIHAN 40% 60%
JUMLAH LATIHAN (SUBJEK TERAS) 182 277 18
CORE ABILITIES 27 -
KOD MODUL
TAJUK MODUL
TASK (A) JAM KREDIT = A/ (PEMBERAT (1.5) X 18)
TEORI (JAM)
AMALI (JAM)
JAM KREDIT TEORI
JAM KREDIT AMALI
JUMLAH JAM
KREDIT KREDIT
JUMLAH LATIHAN (SUBJEK UMUM) 27
JUMLAH KESELURUHAN LATIHAN 513 18
7.5 SYLIBUS PROFILE
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 4 MC-041-3-C04/L3
Theory Hours : 32Hrs Practical Hours : 49Hrs Total Hours : 81Hrs Credit Hours : 3
Terminal Performance Objective :
Perform calibration on measuring equipment and machine tools using suitable calibration equipment and reference standard so that the calibration on machine tool and equipment are performed and accuracy of the machine tools are maintained accordance with Standard Operating Procedure (SOP).
Module : K04-04-11 MEASURING CALIBRATION
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C04/L3
Learning Activities
Theory Hours Practical Hours
LA 1. SET UP WORK AREA FOR CALIBRATION C04.01/ L3,C04.02/ L3, C04.03 / L3
1.1 Types of measuring equipment 1.2 Measuring equipment
12
L WT IS AS
Module : K04-04-11 MEASURING CALIBRATION
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C04/L3
Learning Activities
Theory Hours Practical Hours
1.3 Calibration schedule 1.4 Quantity on calibrated equipment 1.5 Measuring equipment calibration tools and
equipment’s availability 1.6 In-house calibration technique 1.7 In-house calibration manpower allocation 1.8 In-house master calibration tool
1.9 Determine types of measuring equipment
1.10 Determine measuring equipment calibration
requirements
1.11 Determine calibration schedule
1.12 Determine quantity on calibrated equipments
1.13 Determine measuring equipment calibration
tools and equipments availability
1.14 Confirm in-house calibration technique
1.15 Assign in-house calibration manpower
1.16 Arrange in-house master calibration tools
19 D P
PT
WS
Module : K04-04-11 MEASURINGCALIBRATION
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C04/L3
Learning Activities
Theory Hours Practical Hours
LA 2. CONDUCT CALIBRATION C04.04/ L3, C04.05/ L3, C04.06 /L3
2.1 Product inspection schedule
2.2 Inspection work area
2.3 Work area housekeeping
2.4 Work area for incoming inspection
2.5 Calibration equipment location
2.6 Equipment calibration schedule
2.7 Calibration equipment physical conditions
2.8 Measuring equipment arrangement
2.9 Calibration result report
2.10 Equipment calibration result
2.11 Calibration equipment physical conditions
2.12 Equipment calibration status
2.13 Equipment calibration schedule
2.14 Calibration recording format
2.15 Report writing skills
2.16 Record keeping procedure
16
L WT IS AS
Module : K04-04-11 MEASURINGCALIBRATION
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C04/L3
Learning Activities
Theory Hours Practical Hours
2.17 Measuring equipment calibration tools and equipments work area
2.18 Calibration area temperature and humidity 2.19 Determine equipment location 2.20 Update equipment calibration schedule 2.21 Check calibration equipment physical
conditions 2.22 Arrange measuring equipment in order 2.23 Analyse calibration result 2.24 Check calibration result 2.25 Check calibration equipment physical
conditions 2.26 Check calibration status 2.27 Update equipment calibration schedule 2.28 Determine calibration recording format 2.29 Record measuring equipment calibration
activities 2.30 Adhere record keeping procedure
24
L WT IS AS
LA 3:PREPARE STANDARD OPERATING PROCEDURE C01.01/ L3,C01.02/ L3, C01.03 / L3,C01.04/ L3, C01.05/ L3, C01.06 /L3
3.1 Product technical specifications and drawing 3.2 Inspection & testing procedure preparation
workflow 3.3 Quality assurance sop preparations timeline
4
Module : K04-04-11 MEASURINGCALIBRATION
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C04/L3
Learning Activities
Theory Hours Practical Hours
3.4 List of inspection and testing equipment
3.5 Inspection and testing instruction manual
3.6 SOP preparations guidelines
3.7 Inspection checklist schedule
3.8 Type of items characteristic
3.9 Inspection work area
3.10 Work area housekeeping
3.11 Work area for inspection checklist based on
requirement
3.12 Knowledge of inspection
3.13 Knowledge of specification
3.14 Part functional
3.15 Inspection measurement accuracy within
tolerance
3.16 Product quality according to specification
3.17 Product appearance according to requirement
3.18 Inspection & testing procedure preparation
result
3.19 Inspection & testing activities reporting format
3.20 Inspection & testing reporting criteria
3.21 Procedure to write inspection report
3.22 Record keeping procedures
L WT IS AS
Module : K04-04-11 MEASURINGCALIBRATION
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C04/L3
Learning Activities
Theory Hours Practical Hours
3.23 Interpret product technical specifications 3.24 Determine inspection & testing procedure
preparation workflow 3.25 Determine quality assurance SOP
preparations timeline 3.26 Prepare inspection& testing procedure
preparation checklist 3.27 Retrieve SOP preparations guidelines 3.28 Determine inspection & testing procedure
preparation checklist 3.29 Interpret inspection checklist schedule 3.30 Interpret items characteristic 3.31 Determine inspection work area 3.32 Clean work area 3.33 Arrange work area for inspection checklist 3.34 Interpret process flow 3.35 Draft inspection check sheet 3.36 Customer specific inspection
6
L WT IS AS
Module : K04-04-11 MEASURING CALIBRATION
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level :C04/L3
Learning Activities
Theory Hours Practical Hours
3.37 Confirm inspection measurement accuracy within tolerance
3.38 Confirm product quality according to specification
3.39 Asses product appearance according to requirement
3.40 Asses inspection completeness 3.41 Determine inspection & testing procedure
preparation activities 3.42 Determine inspection & testing reporting
criteria 3.43 Determine procedure to write inspection report 3.44 Adhere to record keeping procedures
30
D P
PT WS
Total Hours 32 49
Tools/ Equipment/ Materials :
1. Calibration schedule 2. Master calibration tools 3. Measuring and Test Instruments 4. Components/Parts Specification
Reference Books (Tittle, Atr, Publisher) :
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Abilities:
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 4 MC-041-3/4-C01/L4,C07/L4, C08/L3
Theory Hours : 32Hrs. Practical Hours : 49Hrs. Total Hours : 81Hrs. Credit Hours : 3
Terminal Performance Objective : Handle customer service by establish customer requirements and analyze feedback survey in accordance with customer requirement and classification feedback. The personnel who are competent in customer requirement and feedback shall be able to address customer requirements, analyze and propose problem solving on customer feedback in order to meet required quality.
Module : K04-04-12 CUSTOMER SERVICE MANAGEMENT
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C01/L4, C07/L4,C08/L3
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY CUSTOMER NEEDS, REQUIREMENT AND SPECIFICATION GUIDELINES (C01/L4)
1.1 Product specification 1.2 Product delivery schedule 1.3 Packaging requirement 1.4 Product manufacturing flow 1.5 Customer needs, requirements and
specification 1.6 Applicable product standard
7 L
WT
IS AS
Module : K04-04-12 CUSTOMER SERVICE MANAGEMENT
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C01/L4, C07/L4,C08/L3
Learning Activities
Theory Hours Practical Hours
1.7 Determine product specification 1.8 Determine delivery schedule 1.9 Identify packaging style 1.10 Determine manufacturing process flow 1.11 Confirm customer requirements 1.12 Interpret applicable specification and
requirement
9
D P
PT
WS
LA 2. EVALUATE CUSTOMER REQUIREMENT FULFILMENT (C01/L4)
2.1 Recording format 2.2 File and record keeping procedures 2.3 Checklist 2.4 Quality Function Deployment (QFD) 2.5 Product / process interpretation technique 2.6 Information accuracy checklist 2.7 Customer requirements 2.8 Customer relation
7 L WT IS AS
Module : K04-04-12 CUSTOMER SERVICE MANAGEMENT
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
CU.WA No./ Level : C01/L4, C07/L4,C08/L3
Learning Activities
Theory Hour
s Practical Hours
2.9 Check the information accuracy 2.10 Assess the customer requirement adequacy 2.11 Determine recording format 2.12 Adhere to file and record keeping
procedures 2.13 Compile customer requirement
10 D P
PT WS
LA 3. ANALYSE CUSTOMER FEEDBACK INFORMATION / SURVEY (C07/L4, C08/L3)
3.1 Type of customer companies 3.2 Customer feedback workflow 3.3 Customer suggestion 3.4 Method to rectify customer feedback 3.5 Customer feedback information/ survey data 3.6 Customer feedback information/ survey data
location 3.7 Customer feedback information/ survey
analysing technique
10 L WT IS AS
Module : K04-04-12 CUSTOMER SERVICE MANAGEMENT
De
liv
ery
Me
tho
ds
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C01/L4, C07/L4,C08/L3
Learning Activities
Theory Hours Practical Hours
3.8 Determine type of customer companies 3.9 Determine customer suggestion 3.10 Determine customer feedback workflow 3.11 Confirm method to rectify customer feedback 3.12 Identify customer feedback information/
survey data 3.13 Obtain customer feedback information/
survey 3.14 Analyse customer feedback information/
survey 3.15 Suggest problem solving customer feedback
18 D P
PT WS
LA 4. REPORT CUSTOMER SATISFACTION MEASUREMENT (C07/L4,C08/L3)
4.1 Customer feedback analysis timely activities reporting format
4.2 Customer feedback analysis timely reporting criteria
4.3 Procedure to write Customer feedback analysis timely report
4.4 Record keeping procedures 4.5 Customer feedback satisfaction accuracy
within tolerance
8
L WT IS AS
Module : K04-04-12 CUSTOMER SERVICE MANAGEMENT
De
liv
ery
Me
tho
ds
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C01/L4, C07/L4,C08/L3
Learning Activities
Theory Hours Practical Hours
4.6 Customer feedback satisfaction according to specification
4.7 Customer feedback satisfaction appearance according to requirement
4.8 Customer feedback satisfaction completeness
4.9 Determine customer feedback analysis timely activities reporting format
4.10 Determine customer feedback analysis timely reporting criteria
4.11 Determine procedure to write customer feedback analysis timely report
4.12 Adhere to record keeping procedures 4.13 Confirm customer feedback satisfaction
accuracy within tolerance 4.14 Confirm customer feedback satisfaction
according to specification 4.15 Asses customer feedback satisfaction
appearance according to requirement 4.16 Asses customer feedback satisfaction
completeness
12 D P
PT WS
TOTAL HOURS 32 49
Tools/ Equipment/ Materials : SHE handbook (Training-Guide), Company SHE Guidelines, Training Material, Audit reporting format, Feedback format, Computer, Failure analysis report, Customer feedback form, Standard Operating Procedure, Schedule, Feedback form.
Reference Books (Tittle, Atr, Publisher) :
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Ability :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 4 MC-041-4 /C06/L4, E01/L4
Theory Hours : 32 Hrs. Practical Hours : 49 Hrs. Total Hours : 81 Hrs. Credit Hours : 3
Terminal Performance Objective : Perform non conformity assessment and product liability analysis using standard operating procedure, specification, data/engineering analysis, product shelf life requirements, product technical specification and, schedule and timeline so that process, method and assessment is confirmed, non conformity assessment result is evaluated, product liability services requirement and product containment is identified, and product liability service work activities is evaluated accordance to process conformity assessment and product liability requirement.
Module : K04-04-13 PRODUCT ANALYSIS
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C06/L4, E01/L4
Learning Activities
Theory Hours Practical Hours
LA 1.CONFIRM PROCESS, PRODUCT, METHOD, ASSESSMENT OF NON CONFORMITY
1.1 Process non conformity assessment material requirement
1.2 List of product specifications 1.3 Process non conformity assessment work scope 1.4 Incoming process non conformity assessment
workflow 1.5 Purposes and applicable of non-conformity
assessment procedure 1.6 Product/process non conformity assessment sheet 1.7 Non conformity assessment sheet and location 1.8 Method and technique of non-conformity assessment
10 L WT IS AS
Module : K04-04-13 PRODUCT ANALYSIS
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C06/L4, E01/L4
Learning Activities
Theory Hours Practical Hours
1.9 Interpret incoming materials process non conformity assessment requirement
1.10 Refer product specification 1.11 Determine process non conformity
assessment work scope and workflow 1.12 Determine applicable and purposes of
product and process non conformity procedure
1.13 Determine non conformity assessment sheet and procedure
1.14 Obtain non conformity assessment sheet and location
1.15 Obtain method and technique of non-conformity assessment
17 D P
PT WS
LA 2. EVALUATE NON CONFORMITY ASSESSMENT RESULT
2.1 Non conformity accuracy, specification and appearance
within tolerance and requirement 2.2 Non conformity result 2.3 Non conformity report, format, criteria and record
keeping procedure 2.4 Critical control points 2.5 Critical control items technique
3
L WT IS AS
Module : K04-04-13 PRODUCT ANALYSIS
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C06/L4, E01/L4
Learning Activities
Theory Hours Practical Hours
2.6 Confirm non conformity accuracy, specification and requirement
2.7 Asses non conformity result completeness
2.8 Determine non conformity activities reporting, format, writing procedure and record keeping procedure
4 D P
PT WS
LA 3. IDENTIFY PRODUCT LIABILITY SERVICES REQUIREMENT AND PRODUCT CONTAINMENT
3.1 Product liability services activity and shelf life requirement
3.2 Product technical specification 3.3 Product liability services activity requirements workflow 3.4 Method of containment 3.5 Product liability services work activities procedure, tools
and equipments, facilities and, work schedule
6 L WT IS AS
Module : K04-04-13 PRODUCT ANALYSIS
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C06/L4, E01/L4
Learning Activities
Theory Hours Practical Hours
3.6 Determine product liability services activities and product shelf life requirement
3.7 Interpret product technical specifications 3.8 Determine product liability services activity
requirements workflow 3.9 Confirm method of product containment 3.10 Ascertain product liability services work
activity procedure 3.11Prepare applicable tools and equipments 3.12 Confirm product liability services facilities 3.13 Arrange product liability work schedule
and timeline
7 D PT WS
LA 4. EVALUATE PRODUCT LIABILITY SERVICE WORK ACTIVITIES
4.1 Field failure investigation and analysis 4.2 Corrective and preventive action technique 4.3 Assessment of customer satisfaction related to product
liability
Module : K04-04-13 PRODUCT ANALYSIS
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C06/L4, E01/L4
Learning Activities
Theory Hours Practical Hours
4.4 Assessment of corrective and preventive action effectiveness
4.5 Supplier delivery, quality performance, product conformances and performance chart
4.6 Reporting format, supplier performances and, record and data control procedure
13 L WT IS AS
4.7 Conduct field failure investigation and analysis
4.8 Apply corrective and preventive action technique
4.9 Asses customer satisfaction related to product liability
4.10 Asses effectiveness of corrective and preventive action
4.11 Asses supplier delivery, quality performances
4.12 Review supplier product conformances and update supplier performance chart
4.13 Record product liability services activities
21 D P
PT WS
Total Hours 32
49
Tools/ Equipment/ Materials :
1. Standard Operating 2. Procedures 3. Specification 4. Data/engineering analysis 5. Product shelf life requirements 6. Product technical specifications 7. schedule and timeline
Reference Books (Tittle, Atr, Publisher) :
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Abilities
04.08 Develop and negotiate staffing plans.
04.09 Prepare project/work plans.
04.10 Utilize science and technology to achieve goals.
05.03 Allocate and record usage of financial and physical resources.
05.04 Delegate responsibilities and/ or authority.
05.05 Coordinate contract and tender activities.
06.08 Identify and analyze effect of technology on the environment.
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE SEMESTER 4 MC-041-3-C06, C07
Theory Hours : 32Hrs. Practical Hours : 49Hrs. Total Hours : 81Hrs. Credit hours :3
Terminal Performance Objective : Carry out acceptance of product quality and control non conformance element in accordance with product quality manual and company’s SOP.
Modul: K04-04-14 PRODUCT QUALITY CONTROL
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CU. WA No./ Level: C07.01/L3,C07.02/L3, C07.03/L3, C07.04/L3, C07.05/L3, C07.06/L3, C06.01/L3, C06.02/L3, C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY PRODUCT QUALITY ACCEPTANCE REQUIREMENTS (C07.01/L3,C07.02 /L3, C07.03/L3)
1.1 Product quality acceptance requirement 1.2 Process acceptance requirements 1.3 Product quality acceptance test index 1.4 Quality acceptance criteria according to SOP 1.5 Machine breakdown checklist and report
3
L
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IS AS
1.6 Determine product quality acceptance requirement
1.7 Determine process acceptance requirements 1.8 Determine product quality acceptance test index
5 D PT WS
Module : K04-04-14 PRODUCT QUALITY CONTROL
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CU. WA No./ Level : C07.01/L3,C07.02/L3, C07.03/L3, C07.04/L3, C07.05/L3, C07.06/L3, C06.01/L3, C06.02/L3, C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
Learning Activities
Theory Hours Practical Hours
1.9 Interpret quality acceptance criteria list/ specification
1.10 Carry out product quality acceptance from machine breakdown
LA 2. CHECK PRODUCT QUALITY TEST INDEX RESULT (C07.04/L3,C07.05/L3, C07.06/L3)
2.1 Process deviation report 2.2 SPC tools 2.3 Statistical calculation formula and technique 2.4 Product quality test index result 2.5 Product physical condition 2.6 Equipment physical condition 2.7 Report product quality acceptance activities
4
L WT IS AS
Module : K04-04-14 PRODUCT QUALITY CONTROL
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CU. WA No./ Level : C07.01/L3,C07.02/L3, C07.03/L3, C07.04/L3, C07.05/L3, C07.06/L3, C06.01/L3, C06.02/L3, C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
Learning Activities
Theory Hours Practical Hours
2.8 Prepare / determine process deviation report 2.9 Gather process deviation report 2.10 Interpret process deviation report 2.11 Investigate problems 2.12 Calculate process deviation using SPC tools 2.13 Asses product quality test index result 2.14 Asses product physical condition 2.15 Observe equipment physical condition
2.16 Determine procedure to write product quality acceptance report
8 D PT WS
LA 3. PLAN PRODUCT/PROCESS NON CONFORMANCE CONTROL REQUIREMENTS (C06.01/L3,C06.02/L3)
3.1 Type of product/process non conformances 3.2 Product /process specifications and
requirements 3.3 Product/process non conformance area 3.4 Product/process non-conformances 3.5 Non-conformance control parts status 3.6 Procedure of controlling of non conformance
parts 3.7 Non conformance working schedule 3.8 Non-conformance control parts manpower
allocation
5 L WT IS AS
Module : K04-04-14 PRODUCT QUALITY CONTROL
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CU. WA No./ Level : C07.01/L3,C07.02/L3, C07.03/L3, C07.04/L3, C07.05/L3, C07.06/L3, C06.01/L3, C06.02/L3, C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
Learning Activities
Theory Hours Practical Hours
3.9 Determine type of non-conformances 3.10 Determine product/process non conformance
area 3.11 Classify product/ process non-conformances 3.12 Determine type of product/process deviation 3.13 Determine non conformance control parts status 3.14 Determine procedure of controlling of non
conformance parts
3.15 Determine non conformance working schedule
9 D PT WS
LA 4. EXECUTE NON CONFORMANCE PRODUCT/PROCESS NON CONFORMANCE CONTROL REQUIREMENTS (C06.03/L3,C06.04/L3)
4.1 Sort non conformance parts containment 4.2 Separate good and bad product/process 4.3 Quarantine non conformance product/part 4.4 Track conformance product/part movements 4.5 Disposition category 4.6 Quarantine disposition item 4.7 Disposition item specification
10 L WT IS AS
Module : K04-04-14 PRODUCT QUALITY CONTROL
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CU. WA No./ Level : C07.01/L3,C07.02/L3, C07.03/L3, C07.04/L3, C07.05/L3, C07.06/L3, C06.01/L3, C06.02/L3, C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
Learning Activities
Theory Hours Practical Hours
4.8 Sort non conformance parts containment 4.9 Separate good and bad product/process 4.10 Quarantine non conformance product/part 4.11 Track conformance product/part movements 4.12 Determine disposition category 4.13 Quarantine disposition item
4.14 Conform disposition item specification
13 D PT WS
LA 5. CONDUCT CORRECTIVE ACTION (C06.05/L3,C06.06 /L3, C06.07/L3)
5.1 Product/process non conformance data collection technique
5.2 Root cause of problem investigation technique 5.3 Effective corrective action flowchart 5.4 List of conformances status 5.5 Non conformance product/part segregation
guidelines 5.6 Assessment of non conformance product/part
corrective action effectiveness 5.7 Report product/process non conformance control
activities
10 L WT IS AS
Module : K04-04-14 PRODUCT QUALITY CONTROL
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CU. WA No./ Level : C07.01/L3,C07.02/L3, C07.03/L3, C07.04/L3, C07.05/L3, C07.06/L3, C06.01/L3, C06.02/L3, C06.03/L3, C06.04/L3, C06.05/L3, C06.06/L3,C06.07/L3,
Learning Activities
Theory Hours Practical Hours
5.8 Gather product / process non conformance data
5.9 Investigate root cause of problem 5.10 Initiate process deviation correction 5.11 Initiate corrective action 5.12 Asses non conformances status 5.13 Asses non conformance product/part
segregation 5.14 Asses non conformance product/part corrective
action effectiveness
5.15 Record product/process non conformance control activities
14
D PT WS
Total Hours 32 49
Tools/ Equipment/ Materials :
1. SPC Tools
2. Calculator
3. Measuring and test instrument
4. Components/Part
Reference Books (Tittle, Atr, Publisher) :
4. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2 J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3 Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4 J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Ability
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 4 MC-041-4 C04/L4
Theory Hours : 32 Hrs. Practical Hours : 49 Hrs. Total Hours : 81 Hrs. Credit Hours : 3
Terminal Performance Objective : Continuous quality improvement (CQI) is to quality improvement in accordance with quality requirements. The personnel who are competent in quality improvement shall be able to execute Value Added / Value Engineering (VA/VE), review product and process capabilities to meet organisation policy.
Module : K04-04-15 LEAN MANUFACTURING
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CU.WA No./ Level : C04/L4
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY ACTIVITIES OF CQI PROGRAMME (C04.01,C04.02/L4)
1.1 List of continuous quality improvement 1.2 Improvement guidelines and flow 1.3 Improvement scope
8 L WT IS AS
1.4 Determine activation of CQI 1.5 Determine area improvement 1.6 Determine improvement dateline
Module : K04-04-15 LEAN MANUFACTURING
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CU.WA No./ Level : C04/L4
Learning Activities
Theory Hours Practical Hours
1.7 Determine improvement guidelines and flow
1.8 Determine improvement scope
10 D PT WS
LA 2. PREPARE QUALITY IMPROVEMENT PLAN ACTIVITY(C04.03/L4)
2.1 Quality improvement tools 2.2 Suitable improvement activity 2.3 Area of improvement
8
2.4 Determine quality improvement tools 2.5 Decide suitable improvement activity 2.6 Confirm area of improvement
10 D PT WS
LA 3. EXECUTE VALUE ADDED VALUE ENGINEERING (VA/VE) (C04.04, C04.05/L4)
3.1 VA/VE elements 3.2 VA/VE task force
Module : K04-04-15 LEAN MANUFACTURING
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CU.WA No./ Level : C04/L4
Learning Activities
Theory Hours Practical Hours
3.3 VA/VE technique 3.4 Reject réduction programme 3.5 Process capability 3.6 Calculation technique 3.7 Equipment capability 3.8 Capability index table
12
L WT IS AS
3.9 Determine VA/VE elements 3.10 Form VA/VE task force 3.11 Apply VA/VE technique 3.12 Conduct reject reduction programme 3.13 Apply process capability 3.14 Calculation technique 3.15 Calculate equipment capability 3.16 Refer capability index table
21
D P
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LA 4. EXECUTE QUALITY FUNCTION DEPLOYMENT (QFD) C04.07, C04.08, C04.09 / L4
4.1 QFD technique 4.2 Operating characteristic of product against customer
needs
Module : K04-04-15 LEAN MANUFACTURING
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CU.WA No./ Level : C04/L4
Learning Activities
Theory Hours Practical Hours
4.3 Effectiveness of improvement activities 4.4 Product / process improvement result
4
L WT IS AS
4.5 Apply QFD technique 4.6 Compare operating characteristic of
product against customer needs 4.7 Assess effectiveness of improvement
activities 4.8 Check product / process improvement 4.9 Compare improvement result
8
D
PT
WS
TOTAL HOURS
32
49
Tools/ Equipment/ Materials :
1. Application software 2. Total Preventive Maintenance reference book 3. Organisational chart 4. Process control chart
Reference Books (Tittle, Atr, Publisher) :
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals : 1. Kaizen manual 2. QCC manual
Core Abilities
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 4 MC-041-3-C09/L3
Theory Hours : 22Hrs. Practical Hours : 32Hrs. Total Hours : 54Hrs. Credit Hours : 2
Terminal Performance Objective :
Supervisory functions is to monitor and supervise process activities in accordance with company SOP, company policy, OSHA, The personnel who are competent in process supervision shall be able to determine subordinate functions, monitoring of subordinate, develop skills, subordinate training, appraisal of subordinate and reporting to superior according to SOP
Module : K04-04-16 SUPERVISORY
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CU.WA No./ Level : C09/L3
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY PROCESS SUPERVISION REQUIREMENT AND SPECIFICATION(C09.01/L3)
1.1 Types supervision administrative 1.2 Objective of supervision administrative 1.3 Scope of supervision administrative works 1.4 Determine supervision administrative scope of
responsibility
3
L WT IS AS
1.5 Determine supervision administrative 1.6 Determine objective of supervision administrative 1.7 Determine scope of works 1.8 Determine scope of responsibility
8 D PT WS
Module : K04-04-16 SUPERVISORY
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CU.WA No./ Level :C09/L3
Learning Activities
Theory Hours Practical Hours
LA 2. PREPARE SUBORDINATE ADMINISTRATIVE INFORMATION, DATA AND FORMS(C09.02)
1.1 Types of subordinate administrative information, data and forms
1.2 Procedure on acquiring subordinate administrative information, data and forms
1.3 Company SOP on personnel appraisal 1.4 Personnel appraisal form format 1.5 Subordinate job description 1.6 Personnel appraisal evaluation criteria 1.7 Method of briefing 1.8 Checking personnel appraisal form completion 1.9 Subordinate performance and achievement
assessment
6 D PT WS
1.10 Determine types of subordinate administrative information, data and forms
1.11 Follow procedure on acquiring subordinate administrative information, data and forms
1.12 Arrange subordinate administrative information, data and forms
8
Module : K04-04-16 SUPERVISORY
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CU.WA No./ Level : C09/L3
Learning Activities
Theory Hours Practical Hours
1.13 Determine personnel appraisal evaluation criteria
1.14 Brief subordinate on filling personnel appraisal form
1.15 Check personnel appraisal form 1.16 Completion 1.17 Assess subordinate conformance and
achievement 1.18 Forward personnel appraisal form to superior
LA 3. EXECUTE IN-HOUSE TRAINING (C09.03, C09.04/L3)
1.19 Company SOP on in-house training 1.20 Title on in-house training 1.21 Training material preparation 1.22 Arrangement of in-house training location/class 1.23 Procedure of in-house training 1.24 In-house training achievement survey form
5 L WT IS AS
1.25 Refer to company SOP on in-house training 1.26 Determine title on in-house training 1.27 Determine participant of training
8
Module : K04-04-16 SUPERVISORY
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CU.WA No./ Level : C09/L3
Learning Activities
Theory Hours Practical Hours
1.28 Arrange training material 1.29 Arrange in-house training location/class 1.30 Conduct in-house training 1.31 Collect in-house training achievement survey
form
D PT WS
LA 4. CONDUCT SECTION MEETING (C09.05.C09.06/L3)
4.1 Company SOP on section meeting 4.2 Title of section meeting 4.3 Members of meeting 4.4 Meeting memorandum format 4.5 Minute of meeting format 4.6 Arrangement of meeting venue 4.7 Section meeting procedure 4.8 Apparel company organization charts 4.9 Supervision administrative activities reporting criteria 4.10 Procedure of reporting supervision administrative
activities
8 L WT IS AS
Module : K04-04-16 SUPERVISORY
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CU.WA No./ Level :C09
Learning Activities
Theory Hours Practical Hours
4.11 Refer to company SOP on section meeting 4.12 Determine title of section meeting 4.13 Determine members of meeting 4.14 Distribute meeting memorandum 4.15 Distribute previous minute of meeting 4.16 Arrange meeting venue 4.17 Apply section meeting procedure 4.18 Confirm minute of meeting taken 4.19 Determine reporting personnel on
supervision administrative activities 4.20 Determine supervision administrative
activities reporting criteria 4.21 Report supervision administrative activities
8 D PT WS
TOTAL HOURS 22 32
Tools/ Equipment/ Materials : Audio visual aids, Hand outs,Venue, SOP, Code of Practice
Reference Books (Tittle, Atr, Publisher) : 1 Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
Manuals :
Core Abilities:
SEMESTER 5
8. SEMESTER 5
8.1 COMPETENCY PROFILE CHART
STATISTICAL PROCESS
CONTROL (SPC) APPLICATION
Identify (SPC) application
requirements
Plan SPC application procedures
Apply SPC tools Establish statistical
control points requirements
Confirm SPC result
C02 01 L3 02 L3 03 L3 04 L3 05 L3
Report SPC activities
06 L3
STATISTICAL PROCESS
CONTROL (SPC) ANALYSIS
Identify SPC requirement
Confirm control item characteristic/parame
ter
Monitor SPC activities
Evaluate process capability and
stability
Report SPC effectiveness
corrective action
C09 01 L4 02 L4 03 L4 04 L4 05 L4
MEASUREMENT SYSTEM
ANALYSIS (MSA)
Identify MSA specification and
requirements Plan MSA activities
Execute MSA activities
Evaluate MSA accuracy / uncertainty
Report MSA activities
C05 01 L4 02 L4 03 L4 04 L4 05 L4
PRODUCT CONTROL PLAN
ESTABLISHMENT
Identify Critical to Quality (CTQ) point
Identify product control plan requirement
Plan critical control point establishment
Establish critical control point
Develop product
control plan
C02 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate control plan completeness
Report product
control plan development
activities
06 L4 07 L4
MANUFACTURING/ SYSTEM AUDITING
Identify types of audit
Identify audit procedure and requirement
Prepare audit schedule and
checklist
Prepare audit document
Execute audit activities
C03 01 L4 02 L4 03 L4 04 L4 05 L4
Evaluate audit finding completion
and accuracy
Report of auditing activities
06 L4 07 L4
CONTINOUS QUALITY
IMPROVEMENT (CQI)
Identify activities of CQI programme
Identify quality improvement
guidelines
Prepare quality improvement plan
activity
Execute Value Added Value Engineering
(VA/VE)
Review product and process capabilities
C04 01 L4 02 L4 03 L4 04 L4 05 L4
Conduct Design of Experiment (DOE)
Execute Quality Function
Deployment (QFD)
Organize quality improvement
Report quality improvement
activities
06 L4 07 L4 08 L4 09 L4
SUPPLIER QUALITY ASSURANCE
Identify supplier performance requirement
Plan supplier performance activity
Confirm supplier evaluation and
selection
Execute supplier assessment
Evaluate supplier performance quality
C10 01 L4 02 L4 03 L4 04 L4 05 L4
Report supplier performance
activities
06 L4
8.2 TRAINING PATHWAY CHART
K04-05-11
APPLICATION STATISTICAL PROCESS
CONTROL (SPC)
MULA
H
Establish statistical control points
requirements
Confirm SPC result
Report SPC activities
02.04
02.05
02.06
4/6
5/6
6/6
1/6
02.01
Identify SPC application requirement
2/6
02.02
Plan SPC application procedures
Apply SPC tools
02.03
3/6
2/5
Conduct Control Item Characteristic/Parameter
09.02
Monitoring SPC Activities
3/5 09.03
Evaluate Process Capability and Stability
09.04
4/5
Identify SPC Requirement
09.01
1/5
Report SPC Effectiveness Corrective Action
09.05
5/5
K04-05-12
MEASUREMENT SYSTEM
ANALYSIS (MSA)
Identify MSA specification and requirements
05.01
1/5
2/5
Plan MSA Activities
05.02
Execute MSA Activities
3/5 05.03
Evaluate MSA accuracy/ uncertainty
05.04
4/5
Report MSA Activities
05.05
5/5
K04-05-13
QUALITY AUDIT
Identify types of audit
03.01
1/7
Identify audit procedure and requirement
03.02
2/7
Prepare audit schedule and checklist
03.03
3/7
Prepare audit document
03.04
4/7
Execute audit activities
03.05
5/7
Evaluate audit finding completion and accuracy
03.06
6/7
Report of auditing activities
03.07
7/7
H
I
I
K04-05-14
PRODUCT QUALITY
PLANNING
J
Plan critical control point establishment
02.03
3/7
Establish critical control point
02.04
4/7
Identify critical to quality (CTQ) point
02.01
1/7
Identify product control plan requirement
02.02
2/7
Develop product control plan
Evaluate control plan completeness
Report product control plan development activities
02.05
02.06
02.07
5/7
6/7
7/7
FUNDAMENTAL OF EXPERIMENTAL DESIGN
(DOE)
K04-05-15
Conduct design of experimental (DOE)
04.06
6/9
J
SUPPLIER QUALITY MANAGEMENT
K04-05-16
10.01
1/6
Plan supplier performance activity
10.02
2/6
Confirm supplier evaluation and selection
10.03
3/6
Execute supplier assessment
10.04
4/6
Identify supplier performance requirement
Evaluate supplier performance quality
Report supplier performance activities
10.05
10.06
5/6
6/6
TAMAT
8.3 MAPPING CHART
K04 - DIPLOMA TEKNOLOGI JAMINAN KUALITI - SEMESTER 5
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS) T
AJ
UK
MO
DU
L
AP
PL
ICA
TIO
N S
TA
TIS
CA
L
PR
OC
ES
S C
ON
TR
OL
(S
PC
)
ME
AS
UR
EM
EN
T S
YS
TE
M
AN
AL
YS
IS (
MS
A)
PR
OD
UC
T Q
UA
LIT
Y P
LA
NN
ING
QU
AL
ITY
AU
DIT
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
COCU CODE
CU/DUTI WORK ACTIVITIES
/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
C02L3
STATISTICAL PROCESS CONTROL (SPC) APPLICATION
Identify (SPC) application requirements
C02.01
Plan SPC application procedures
C02.02
Apply SPC tools C02.0
3
Establish statistical control points requirements
C02.04
Confirm SPC result C02.0
5
Report SPC activities C02.0
6
C09L4
STATISTICAL PROCESS
CONTROL (SPC) ANALYSIS
1. Identify SPC requirement
2. Confirm control item characteristic/ parameter
3. Monitor SPC activities
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS) T
AJ
UK
MO
DU
L
AP
PL
ICA
TIO
N S
TA
TIS
CA
L
PR
OC
ES
S C
ON
TR
OL
(S
PC
)
ME
AS
UR
EM
EN
T S
YS
TE
M
AN
AL
YS
IS (
MS
A)
PR
OD
UC
T Q
UA
LIT
Y P
LA
NN
ING
QU
AL
ITY
AU
DIT
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
COCU CODE
CU/DUTI WORK ACTIVITIES
/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
4. Evaluate process capability and stability
5. Report SPC effectiveness corrective action
C05L4 MEASUREMENT
SYSTEM ANALYSIS (MSA)
1. Identify MSA specification and requirements
2. Plan MSA activities
3. Execute MSA activities
4. Evaluate MSA accuracy / uncertainty
5. Report MSA activities
C02L4 PRODUCT
CONTROL PLAN ESTABLISHMENT
1. Identify Critical To Quality (CTQ) point
2. Identify product control plan requirement
3. Plan critical control point establishment
4. Establish critical control point
5. Develop process control plan
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS) T
AJ
UK
MO
DU
L
AP
PL
ICA
TIO
N S
TA
TIS
CA
L
PR
OC
ES
S C
ON
TR
OL
(S
PC
)
ME
AS
UR
EM
EN
T S
YS
TE
M
AN
AL
YS
IS (
MS
A)
PR
OD
UC
T Q
UA
LIT
Y P
LA
NN
ING
QU
AL
ITY
AU
DIT
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
COCU CODE
CU/DUTI WORK ACTIVITIES
/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
6. Evaluate control plan completeness
7. Report product control plan development activities
C03L4 MANUFACTURING / SYSTEM AUDITING
1. Identify types of audit
2. Identify audit procedure and requirement
3. Prepare audit schedule and checklist
4. Prepare audit document
5. Execute audit activities
6. Evaluate audit finding completion and accuracy
7. Report of auditing activities
C04L4
CONTINUOUS QUALITY
IMPROVEMENT (CQI)
1. Identify activities of CQI programme
2. Identify quality improvement guidelines
3. Prepare quality improvement plan activity
4. Execute Value Added Value Engineering (VA/VE)
SILIBUS (JTM)
PROFIL PEKERJAAN (NOSS) T
AJ
UK
MO
DU
L
AP
PL
ICA
TIO
N S
TA
TIS
CA
L
PR
OC
ES
S C
ON
TR
OL
(S
PC
)
ME
AS
UR
EM
EN
T S
YS
TE
M
AN
AL
YS
IS (
MS
A)
PR
OD
UC
T Q
UA
LIT
Y P
LA
NN
ING
QU
AL
ITY
AU
DIT
FU
ND
AM
EN
TA
L O
F
EX
PE
RIM
EN
TA
L D
ES
IGN
SU
PP
LIE
R Q
UA
LIT
Y
MA
NA
GE
ME
NT
COCU CODE
CU/DUTI WORK ACTIVITIES
/TASK NO.
TASK
MO
DU
L 1
MO
DU
L 2
MO
DU
L 3
MO
DU
L 4
MO
DU
L 5
MO
DU
L 6
5. Review product and process capabilities
6. Conduct Design of Experiment (DOE)
7. Execute Quality Function Deployment (QFD)
8. Organise quality improvement
9. Report quality improvement activities
C10L4 SUPPLIER QUALITY
ASSURANCE
1. Identify supplier performance requirement
2. Plan supplier performance activity
3. Confirm supplier evaluation and selection
4. Execute supplier assessment
5. Evaluate supplier performance quality
6. Report supplier performance activities
8.4 TABLE OF CONTACT HOURS DISTRIBUTION
K0414 DIPLOMA TEKNOLOGI JAMINAN KUALITI / TAHAP 4 SEMESTER 5
KOD MODUL
TAJUK MODUL
TASK (A) JAM KREDIT = A/ (PEMBERAT (1.5) X 18)
TEORI (JAM)
AMALI (JAM)
JAM KREDIT TEORI
JAM KREDIT AMALI
JUMLAH JAM
KREDIT KREDIT
K04-05-11 APPLICATION STATISTICAL PROCESS CONTROL (SPC)
32 49 1.2 1.8 3 3
K04-05-12 MEASUREMENT SYSTEM ANALYSIS (MSA) 32 49 1.2 1.8 3 3
K04-05-13 QUALITY AUDIT 32 49 1.2 1.8 3 3
K04-05-14 PRODUCT QUALITY PLANNING 22 32 0.8 1.2 2 2
K04-05-15 FUNDAMENTAL OF EXPERIMENTAL DESIGN 22 32 0.8 1.2 2 2
K04-05-16 SUPPLIER QUALITY MANAGEMENT 22 32 0.8 1.2 2 2
PTA5025 FINAL YEAR PROJECT 2 5 5
PERATUS LATIHAN 40% 60%
KOD MODUL
TAJUK MODUL
TASK (A) JAM KREDIT = A/ (PEMBERAT (1.5) X 18)
TEORI (JAM)
AMALI (JAM)
JAM KREDIT TEORI
JAM KREDIT AMALI
JUMLAH JAM
KREDIT KREDIT
JUMLAH LATIHAN (SUBJEK TERAS) 162 243 20
CORE ABILITIES 27 - - - -
JUMLAH LATIHAN (SUBJEK UMUM) 27 0 0
JUMLAH KESELURUHAN LATIHAN 567 20
8.5 SYLIBUS PROFILE
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04-05-11 DIPLOMA IN QUALITY ASSURANCE TECHNOLOGY 5 MC-041-4-C09
Theory Hours : 32 Hrs Practical Hours : 49 Hrs Total Hours : 81 Hrs Credit Hours : 3
Terminal Performance Objective: Statistical Process Control (SPC) Analysis is to produce dough in accordance with SPC requirements. The personnel who are competent in analysis shall be able to monitor SPC activities to meet required quality.
Module : K04-05-11 APPLICATION STATISTICAL PROCESS CONTROL (SPC)
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05,C02.06/L3,C09.01, C09.02, C09.03, C09.04, C09.05/L4
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY SPC REQUIREMENT (C02.01/L3,C09.01/L4)
1.1 Type of SPC Chart 1.2 SPC Chart locations 1.3 Determine product manufacturing line 1.4 Determine SPC application work scope
6
L WT IS AS
Module : K04-05-11 APPLICATION STATISTICAL PROCESS CONTROL (SPC)
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05,C02.06/L3,C09.01, C09.02, C09.03, C09.04, C09.05/L4
Learning Activities
Theory Hours Practical Hours
1.5 Incoming SPC material requirements 1.6 List of SPC specifications 1.7 Incoming SPC work scope 1.8 Incoming SPC workflow
10 D P
PT WS
1.9 Determine type of SPC Chart 1.10 Determine SPC Chart application locations 1.11 Determine product manufacturing line 1.12 Determine SPC application work scope 1.13 Interpret SPC materials requirement 1.14 Refer SPC specification 1.15 Determine SPC work scope 1.16 Determine SPC workflow
LA 2. PLAN AND CONDUCT CONTROL ITEM CHARACTERISTIC/PARAMETER AND MONITORING SPC ACTIVITIES (C02.02/L3,C02.03/L3, C02.04/L3, C09.02/L4, C09.03L4)
2.1. SPC application data
2.2. List of SPC chart
2.3. SPC application technique and method
2.4 SPC charting timeline 2.5 Area of application
11 L WT IS AS
Module : K04-05-11 APPLICATION STATISTICAL PROCESS CONTROL (SPC)
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05,C02.06/L3,C09.01, C09.02, C09.03, C09.04, C09.05/L4
Learning Activities
Theory Hours Practical Hours
2.4. Type of SPC software
2.5. Analyse data
2.6. Knowledge of computer literature
2.7. Types of statistical tools for SPC
2.7.1. X bar
2.7.2. R bar
2.7.3. CP/CPK
2.7.4. CM/CMK
2.7.5. N chart
2.7.6. P chart
2.8 Process Controlling
2.9 Product criteria
2.10 Product functioning
2.11 Control item parameter
2.12 Statistical activities workflow
2.13 Statistical chart process capability review
2.14 Process performance trend
2.15 Implement corrective action
17 D PT WS
Module : K04-05-11 APPLICATION STATISTICAL PROCESS CONTROL (SPC)
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05,C02.06/L3,C09.01, C09.02, C09.03, C09.04, C09.05/L4
Learning Activities
Theory Hours Practical Hours
2.6 Prepare SPC application data
2.7 Prepare SPC chart
2.8 Determine SPC application technique and
method
2.9 Confirm SPC application work area
2.10 Confirm SPC charting timeline
2.11 Key in inspection data
2.12 Interpret data analysis
2.13 Print data result
2.14 Apply SPC tools
2.15 Interpret product drawing
2.16 Determine product workability
2.17 Determine applicable statistical technique 2.18 Determine area of application 2.19 Decide control item parameter selection 2.20 Confirm Statistical Process Control
method/tools (X-R chart, U chart, T chart and etc
Module : K04-05-11 APPLICATION STATISTICAL PROCESS CONTROL (SPC)
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05,C02.06/L3,C09.01, C09.02, C09.03, C09.04, C09.05/L4
Learning Activities
Theory Hours Practical Hours
2.21 Produce statistical activities workflow 2.22 Refer statistical chart 2.23 Arrange process capability 2.24 Overview process performance trend 2.25 Analyse SPC trend 2.26 Implement corrective action
LA 3. EXECUTE PROCESS CAPABILITY AND STABILITY (C02.05/L3, C09.04/L4)
3.1 SPC Chart plotting technique 3.2 Assessing of SPC effectiveness 3.3 SPC trend and effect analysis 3.4 Assessment of suitability application of statistical
technique 3.5 Assessment of process and equipment capabilities 3.6 Process performance indexes 3.7 Evaluate effectiveness of corrective action
11
L WT IS AS
Module : K04-05-11 APPLICATION STATISTICAL PROCESS CONTROL (SPC)
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05,C02.06/L3,C09.01, C09.02, C09.03, C09.04, C09.05/L4
Learning Activities
Theory Hours Practical Hours
3.8 Check SPC Chart plotting completeness 3.9 Asses SPS effectiveness 3.10 Review SPC trend 3.11 Determine asses suitable application of
statistical technique 3.12 Carry out asses process and equipment
capabilities 3.13 Review process performance indexes 3.14 Determine asses effectiveness of
corrective action
17 D P
PT WS
LA 4. REPORT SPC EFFECTIVENESS CORRECTIVE ACTION (C02.06/L3,C09.05/L4)
4.1 SPC effectiveness corrective action activities reporting format
4.2 SPC effectiveness corrective action reporting criteria 4.3 Procedure to write SPC effectiveness corrective
action report 4.4 Record keeping procedures
4
L WT IS AS
4.5 Determine SPC effectiveness corrective action activities reporting format
4.6 Determine SPC effectiveness corrective action reporting criteria
Module : K04-05-11 APPLICATION STATISTICAL PROCESS CONTROL (SPC)
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05,C02.06/L3,C09.01, C09.02, C09.03, C09.04, C09.05/L4
Learning Activities
Theory Hours Practical Hours
4.7 Determine procedure to write SPC effectiveness corrective action report
4.8 Adhere to record keeping procedures 5
D P
PT WS
Total Hours 32 49
Tools/ Equipment/ Materials :
1. Control plan format 2. QS 9000 APQP and control plan reference manual 3. Process flow chart 4. Process and measurement characteristic 5. AOL manual
References: (3-5 references, valid years ± 5)
5. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
6. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-9166829
7. K04oru IshiK04wa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
8. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Abilities :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 1 MC-041-4-C05
Theory Hours : 32Hrs Practical Hours : 49Hrs Total Hours : 81Hrs Credit Hours : 3
Terminal Performance Objective :
Measurement System Analysis (MSA) is to produce in accordance with quality requirements. The personnel who are competent in MSA shall be able to execute MSA activities to meet organization policy
Module : K04-05-12 MEASUREMENT SYSTEM ANALYSIS (MSA)
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : (C05.01, C05.02, C05.03, C05.04, C05.05/L4)
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY MSA SPECIFICATION AND REQUIREMENTS (C05.01)
1.1 MSA manual 1.2 MSA definition terms and requirement 1.3 Type of error
1..3.1 Systematic error 1..3.2 Random error
5
L WT IS AS
Module : K04-05-12 MEASUREMENT SYSTEM ANALYSIS (MSA)
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : (C05.01, C05.02, C05.03, C05.04, C05.05/L4)
Learning Activities
Theory Hours Practical Hours
1.4 Obtain MSA manual 1.5 Interpret MSA definition terms and
requirement 1.6 Determine type of error
8 D PT WS
LA 2. EXECUTE MSA ACTIVITIES (C05.02, C05.03, C05.04)
2.1 List of MSA activities 2.2 MSA timeline and schedule 2.3 Type of calculation method
2.3.1 ANOVA method 2.3.2 Tabular method
2.4 Facilities and materials 2.5 GR&R calculation method 2.6 GR&R software 2.7 Plan, Do, Check, Action (PDCA) cycle 2.8 Variance Method (ANOVA) 2.9 Result comparison technique 2.10 Variance table
24 L WT IS AS
Module : K04-05-12 MEASUREMENT SYSTEM ANALYSIS (MSA)
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : (C05.01, C05.02, C05.03, C05.04, C05.05/L4)
Learning Activities
Theory Hours Practical Hours
2.11 Arrange MSA activities 2.12 Produce MSA timeline and schedule 2.13 Determine calculation method 2.14 Prepare facilities and materials 2.15 Calculate and analyse Gauge
Repeatable and Reproducibility(GR&R) 2.16 Apply GR&R software 2.17 Determine Plan, Do, Check, Action
(PDCA) cycle 2.18 Analyse ANOVA result 2.19 Compare results of two type of
calculations 2.20 Examine the variance
36 D PT WS
LA 3. REPORT MSA ACTIVITIES (C05.05)
3.1 MSA reporting format 3.2 Process MSA reporting criteria 3.3 Procedure to write testing report 3.4 Record keeping procedures
3
L WT IS AS
Module : K04-05-12 MEASUREMENT SYSTEM ANALYSIS (MSA)
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : (C05.01, C05.02, C05.03, C05.04, C05.05/L4)
Learning Activities
Theory Hours Practical Hours
3.5 Determine MSA reporting format 3.6 Determine process MSA reporting criteria 3.7 Determine procedure to write testing
report 3.8 Determine record keeping procedures
5 D PT WS
Total Hours 32 49
Tools/ Equipment/ Materials : 1. MSA procedure and schedule 2. Statistical handbook 3. MSA data forms
References: (3-5 references, valid years ± 5)
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. K04oru IshiK04wa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 5 MC-041-4-C03
Theory Hours : 32Hrs Practical Hours : 49Hrs Total Hours : 81Hrs Credit Hours : 3
Terminal Performance Objective :
This course provides the knowledge of overview of quality auditing principles and technique stressing methods for obtaining quality products and services through quality standards.
Module : K04-05-13 QUALITY AUDIT
De
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ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C03.01, C03.02, C03.03, C03.04, C03.05, C03.06, C03.07 / L4
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY TYPES OF AUDIT (C03.01, C03.02, C03.03, C03.04 / L4)
1.1 Type of audits
1.2.1 Internal quality audit 1.2.2 Supplier audit 1.2.3 Third party audit
1.3 Product / process flow 1.4 Audit process flow 1.5 Audit procedure 1.6 Audit requirement 1.7 Area to be audited
18 L WT IS AS
Module : K04-05-13 QUALITY AUDIT
De
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Meth
od
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As
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nt
Me
tho
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WIM
CU.WA No./ Level : C03.01, C03.02, C03.03, C03.04, C03.05, C03.06, C03.07 / L4
Learning Activities
Theory Hours Practical Hours
1.8 Audit schedule 1.9 List of auditors 1.10 Audit checklist 1.11 Items and criteria 1.12 Audit documents 1.13 Document location 1.14 Audit samples
1.15 Determine type of audit 1.16 Determine product / process to be audit 1.17 Determine audit flow 1.18 Determine audit procedure 1.19 Interpret audit requirement 1.20 Determine the area to be audited 1.21 Confirm audit schedule 1.22 Arrange auditor / audited 1.23 Produce audit checklist 1.24 Items and criteria to be audit 1.25 Previous audit concern 1.26 Acquire audit document 1.27 Arrange document location 1.28 Identify audit samples
16
D PT WS
Module : K04-05-13 QUALITY AUDIT
De
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Meth
od
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As
se
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me
nt
Me
tho
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WIM
CU.WA No./ Level : C03.01, C03.02, C03.03, C03.04, C03.05, C03.06, C03.07 / L4
Learning Activities
Theory Hours Practical Hours
LA 2. EXECUTE AUDIT ACTIVITIES (C03.05 / L4)
2.1 Audit notification 2.2 Audit opening meeting procedure 2.3 Audit technique 2.4 Classification of non conformance
5
L WT IS AS
2.5 Notify auditee 2.6 Conduct audit opening meeting 2.7 Observe audit findings 2.8 Classify audit non conformance 2.9 Conduct audit closing meeting
15 D PT
LA 3. EVALUATE AUDIT FINDING COMPLETION AND ACCURACY (C03.06 / L4)
3.1 Product / process audit compliance 3.2 Type of non conformance 3.3 Audit completion 3.4 Audit reporting
5 L
WT
IS AS
3.5 Assess number of non conformance 3.6 Assess audit compliance 3.7 Check audit completion
10 D PT WS
LA 4. REPORT OF AUDITING ACTIVITIES (C04.07 / L4)
Module : K04-05-13 QUALITY AUDIT
De
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As
se
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nt
Me
tho
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WIM
CU.WA No./ Level : C03.01, C03.02, C03.03, C03.04, C03.05, C03.06, C03.07 / L4
Learning Activities
Theory Hours Practical Hours
4.1 Reporting format 4.2 Supplier performance 4.3 Record and data control procedure
4
L WT IS AS
4.4 Determine reporting format 4.5 Record supplier performance 4.6 Adhere to record keeping procedure
8
D
PT
WA
Total Hours 32 49
Tools/ Equipment/ Materials :
8. Reference Standard
9. Calculator
10. Calibration tools
11. Measuring and Test Instrument
12. Components/Part Specification
13. Checklist and Check sheet
14. Calibration tools
References: (3-5 references, valid years ± 5)
5. J.Luis Guasch, Makhtar Diop, Jean-Louis Racine, Isabel Sanchez, Quality Systems and Standard for A Competitive Edge (2007), The World Bank
6. Vincent K. Omachonu, Ph.D. Joel E. Ross,Ph.D, Principles of Total Quality 3rd Edition, CRC Press
Manuals :
Core Abilities :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 1 MC-041-4-C02
Theory Hours : 22Hrs Practical Hours : 32Hrs Total Hours : 54Hrs Credit Hours : 2
Terminal Performance Objective : Product Quality Planning is to develop control plan in accordance with product control and development . The student who are competent in plan development should be able to establish critical control point and develop product control plan to meet organization policy.
Module : K04-05-14 PRODUCT QUALITY PLANNING
De
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od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05, C02.06, C02.07/L4
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY CRITICAL TO QUALITY (CTQ) POINT AND PRODUCT CONTROL PLANNING (C02.01, C02.02)
1.1 Product requirement 1.2 Critical control workflow 1.3 Manufacturing process workflow 1.4 Advance Product Quality Planning (APQP) 1.5 Scope of product control plan 1.6 Various product control plan
4
L WT IS AS
Module : K04-05-14 PRODUCT QUALITY PLANNING
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05, C02.06, C02.07/L4
Learning Activities
Theory Hours Practical Hours
1.7 Interpret product requirement 1.8 Determine critical control workflow 1.9 Determine manufacturing process workflow 1.10 Interpret Advance Product Quality Planning
(APQP) 1.11 Determine scope of product control plan 1.12 Identify various product control plan
6 D PT WS
LA 2. PREPARE PLANNING CRITICAL CONTROL POINT ESTABLISHMENT (C09.03, C09.04)
2.1 Control plan format 2.2 Method and technique to be applied 2.3 Control items availability 2.4 Critical control points 2.5 Critical control items technique
7
L WT IS AS
2.6 Determine control plan format 2.7 Determine method and technique to be
applied 2.8 Arrange control items availability 2.9 Summarize critical control points 2.10 Apply critical control items
10 D PT WS
Module : K04-05-14 PRODUCT QUALITY PLANNING
De
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Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05, C02.06, C02.07/L4
Learning Activities
Theory Hours Practical Hours
LA 3. EVALUATE PROCESS CONTROL PLAN (C09.05, C09.06)
3.1 Product control plan 3.2 Critical data 3.3 Control items comprehensive 3.4 Data accuracy 3.5 Arrange critical data
3.5.1 Accuracy 3.5.2 Safety 3.5.3 Health
3.6 Producing product control plan
9
L WT IS AS
3.7 Determine product control plan 3.8 Evaluate critical data 3.9 Confirm control items comprehensive 3.10 Set up data accuracy 3.11 Carry out arrange critical data
1.11.1 Accuracy 1.11.2 Safety 1.11.3 Health
3.12 Determine produce product control plan
13 D PT WS
Module : K04-04-14 PRODUCT QUALITY PLANNING
De
liv
ery
Meth
od
s
As
se
ss
me
nt
Me
tho
ds
WIM
CU.WA No./ Level : C02.01, C02.02, C02.03, C02.04, C02.05, C02.06, C02.07/L4
Learning Activities
Theory Hours Practical Hours
LA 4. REPORT PRODUCT CONTROL PLAN DEVELOPMENT ACTIVITIES (C02.07)
4.1 Determine recording format 4.2 Write control plan activities report 4.3 Document and record keeping
2 L WT
4.4 Determine recording format 4.5 Write control plan activities report 4.6 Adhere to document and record keeping
3 D PT
Total Hours 22 32
Tools/ Equipment/ Materials :
1. Control plan format 2. QS 9000 APQP and control plan reference manual 3. Process flow chart 4. Process and measurement characteristic 5. AOL manual
References: (3-5 references, valid years ± 5)
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. K04oru IshiK04wa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Abilities :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 5 MC-041-4-C04
Theory Hours : 22 Hrs Practical Hours : 32 Hrs Total Hours : 54 Hrs Credit Hours : 2
Terminal Performance Objective :
This course provides the knowledge of overview of fundamentals of experimental design to meet organization policy.
Module : K04-05-15 FUNDAMENTAL OF EXPERIMENTAL DESIGN (DOE)
De
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As
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nt
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tho
ds
WIM
CU.WA No./ Level : C04.06 / L4
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY FUNDAMENTAL OF EXPERIMENTAL DESIGN (DOE) (C04.06/L4)
1.1 Introduction to Design of Experiment 1.2 Purpose of Design of Experiment 1.3 History of Design of Experiment 1.4 General Model of a Process/System 1.5 Objective of the Experiment
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Module : K04-05-15 FUNDAMENTAL OF EXPERIMENTAL DESIGN (DOE)
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CU.WA No./ Level : C04.06 / L4
Learning Activities
Theory Hours Practical Hours
1.6 DOE Problem Area 1.6.1 Comparative 1.6.2 Screening / Characterize 1.6.3 Modeling 1.6.4 Optimizing
1.7 Quality Improvement hierarchy 1.7.1 Inspection (Level 4) 1.7.2 Process Control (Level 3) 1.7.3 MC & Process Capability (Level 2) 1.7.4 DFM (Level 2)
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LA 2. CONFIRM PDCA AND TERMINOLOGY (C04.06/L4)
2.1 Identify PDCA Cycle 2.2 Terminology DOE Model
2.2.1 System 2.2.2 Input 2.2.3 Output 2.2.4 Factors 2.2.5 Levels 2.2.6 Uncontrollable factors
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2.3 Create DOE example 3 D PT IS AS
Module : K04-05-15 FUNDAMENTAL OF EXPERIMENTAL DESIGN (DOE)
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CU.WA No./ Level : C04.06 / L4
Learning Activities
Theory Hours Practical Hours
LA 3. PLANNING AND MANAGING THE PROCESS OF EXPERIMENTS
3.1 Identify Experiment steps 3.1.1 Problem Statement 3.1.2 Selection of factors and levels 3.1.3 Selection of experiment 3.1.4 Performing the experiment 3.1.5 Statistical analysis 3.1.6 Conclusions and Recommendations
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3.2 Data Collection and Analysis 3.2.1 Identify data 3.2.2 Identify types of population 3.2.3 Identify types of data 3.2.4 Measure of central tendency 3.2.4.1 Mean, Mode, Median, Range, Standard Deviation 3.2.5 Stem and Leaf Plot 3.2.6 Histogram 3.2.7 Box Plot
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Module : K04-05-15 FUNDAMENTAL OF EXPERIMENTAL DESIGN (DOE)
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CU.WA No./ Level : C04.06 / L4
Learning Activities
Theory Hours Practical Hours
LA 4. EVALUATE FULL FACTORIAL DESIGN (2k model)
4.1 Introduction to Factorial Designs 4.2 Introduction to 2k Factorial Design 4.3 Process capability 4.4 Calculation technique 4.5 Equipment capability
4.6 Capability index table
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4.7 Terminology (recap) 4.7.1 Identify factor and example 4.7.2 Identify level and example 4.7.3 Identify response and example
4.8 Identify 2k Factorial Design (one factor) and coding 4.9 Identify 2k Factorial Design (two factor) and coding 4.10 Interpret example data into design matrix 4.11 Interpret example data into geometric view 4.12 Conduct DOE 2k Factorial Design (manual calculation)
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Module : K04-05-15 FUNDAMENTAL OF EXPERIMENTAL DESIGN (DOE)
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CU.WA No./ Level : C04.06 / L4
Learning Activities
Theory Hours Practical Hours
4.13 Apply process capability 4.14 Calculation technique 4.15 Calculate equipment capability 5.16 Refer capability index table
Total Hours 22 32
Tools/ Equipment/ Materials :
8. Application software 9. Total Preventive Maintenance reference book 10. Organizational chart 11. Process control chart 12. Kaizen manual 13. QCC manual
References: (3-5 references, valid years ± 5)
1. Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7
2. J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9
3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9
4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Abilities :
SYLIBUS PROFILE
Course Code : Course : Semester : NOSS Code :
K04 QUALITY ASSURANCE 5 MC-041-4-C10
Theory Hours : 22Hrs Practical Hours : 32Hrs Total Hours : 54Hrs Credit Hours : 2
Terminal Performance Objective :
Supplier Quality Management is to perform quality in accordance with supplier performance procedure. The student who are competent in performing quality should be able to execute supplier assessment to meet required quality.
Module : K04-05-16 SUPPLIER QUALITY MANAGEMENT
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CU.WA No./ Level : C010.01, C10.02, C10.03,C10.04, C10.05, C10.06 / L4
Learning Activities
Theory Hours Practical Hours
LA 1. IDENTIFY SUPPLIER PERFORMANCE REQUIREMENT AND ACTIVITY (C10.01, C10.02 / L4)
1.1 Supplier evaluation objective 1.2 Current supplier capability 1.3 Supplier evaluation, assessment and selection requirements 1.4 Supplier monitoring chart 1.5 Refer supplier monitoring chart 1.6 Supplier evaluation timeline and schedule
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Module : K04-05-16 SUPPLIER QUALITY MANAGEMENT
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CU.WA No./ Level : C010.01, C10.02, C10.03,C10.04, C10.05, C10.06 / L4
Learning Activities
Theory Hours Practical Hours
1.7 Determine supplier evaluation objective 1.8 Determine current supplier capability 1.9 Interpret supplier evaluation, assessment and selection requirements
2.0 Refer supplier monitoring chart 2.1 Determine refer supplier monitoring chart 2.2 Confirm refer supplier monitoring chart
2.3 Produce supplier evaluation timeline
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LA 2. CONFIRM SUPPLIER EVALUATION AND SELECTION (C10.03 / L4)
2.1 Supplier evaluation documents 2.2 Supplier track record 2.3 Supplier quality system 4
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2.4 Obtain supplier evaluation documents 2.5 Observe supplier track record 2.6 Overview supplier quality system
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Module : K04-05-16 SUPPLIER QUALITY MANAGEMENT
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CU.WA No./ Level : C010.01, C10.02, C10.03,C10.04, C10.05, C10.06 / L4
Learning Activities
Theory Hours Practical Hours
LA 3. EXECUTE SUPPLIER ASSESSMENT (C10.04, C10.05 / L4)
4.1 Supplier assessment criteria 4.2 Supplier performance evidence 4.3 Provision of objective measure of supplier performance 4.4 Monitoring of supplier performance 4.5 Supplier delivery performance 4.6 Supplier quality performance 4.7 Supplier product conformances 4.8 Supplier performance chart
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4.9 Refer supplier assessment criteria 4.10Collect supplier performance evidence 4.11Provide objective measure of supplier performance 4.12 Monitor supplier performance 5.3 Asses supplier delivery performance 5. 4 Asses supplier quality performance 5.5 Review supplier product conformances 5.6 Update supplier performance chart
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Module : K04-05-16 SUPPLIER QUALITY MANAGEMENT
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CU.WA No./ Level : C010.01, C10.02, C10.03,C10.04, C10.05, C10.06 / L4
Learning Activities
Theory Hours Practical Hours
LA 4. REPORT SUPPLIER PERFORMANCE ACTIVITIES (C10.06 / L4)
4.1 Reporting format 4. 2 Supplier performance 4.3 Record and data control procedure
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4. 4 Determine reporting format 4.4 Record supplier performance 4.5 Adhere to record keeping procedure
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Total Hours 22 32
Tools/ Equipment/ Materials :
1. Standard Operating Procedure
2. Check Sheet
3. Summary format
4. Schedule
References: (3-5 references, valid years ± 5)
1 Connie M. Borror, ASQ, Third Edition, The Certified Quality Engineer Handbook, ISBN 978-0-87389-745-7 2.J.M.Juran, The Free Press, (1989), Juran of Leadership For Quality an Executive Handbook, ISBN 0-02-916682-9 3. Kaoru Ishikawa, Quality Press (ASQC), What Is Total Quality Control? The Japanese Way, ISBN 0-13-952433-9 4. J.M. Juran, McGraw-Hill, Inc, 1988 (Fourth Edition), Juran’s Quality Control Handbook, ISBN 0-07-033176-6
Manuals :
Core Abilities :