training passport 2015-2016 - bcsnowpro.combcsnowpro.com › bcspwordpress › wp-content ›...

Training Passport 2015-2016 Alpine Inexperienced New-Hire Training (Adults and 7-14) Training is required and your job is contingent upon successful completion of all 8 days of this training, plus 3 audits. Please be on time and

bring the necessary materials. Participation is required.

This is paid training, so please sign the clinic attendance sheet each day and fill out a Time card, as this is how your pay is generated. Please be on time. Tardiness is not acceptable.

Your training is meant to be Fun, informative, and educational.

Ask any questions you might have. All questions are good questions. Training is the time to ask them.

Please submit the top page to Stacey (BCA) or Dave O (BCC) when complete and appropriate signatures are fulfilled.

Instructor Name:______________________________________________ Review of Ski & Snowboard School Policy and Procedures:___________ Instructor Signature:__________________________________________ Teaching Handbook received: Y/N Trainer(s) Name:_______________________________________________ Competed Online Safety Tool box: Y/N Trainer(s) Signature:__________________________________________ Attended Lift Evacuation Training: Y/N Training Attendance Locker Assignment:______________________ Date (+ / -) Worksheets Trainer Initials Audits Day 1: _______ On Time Y/N Complete / Incomplete _________ Audit 1 - Level:_____ Date:_______ Day 2: _______ Professionalism:____ Safety:_____ Complete / Incomplete _________ Audit 2 - Level:______ Date:_______ Day 3: _______ Professionalism:____ Safety:_____ Complete / Incomplete _________ Audit 3 - Level:______ Date:_______ Day 4: _______ Professionalism:____ Safety:_____ Complete / Incomplete __________ Day 5: _______ Professionalism:____ Safety:_____ Complete / Incomplete __________ Day 6: _______ Professionalism:____ Safety:_____ Complete / Incomplete __________ Day 7: _______ Professionalism:____ Safety:_____ Complete / Incomplete __________ Day 8: _______ Professionalism:____ Safety:_____ Complete / Incomplete __________

*Professionalism: On time, Prepared, Engaged **Safety: Abides by Responsibility Code, 5T’S, Ski safely in a group *** (+) = Meets expectations (-) = Improvement required

TASKS:

Uniforms: o ___Picked up Helmet

o ___Received Uniform or submitted order form

o ___Picked up Employee Pass

Teaching Content:

o ___Level 1 Primary Focus:_________________________

o ___Level 2 Primary Focus: ________________________




Class lists

Emergency #’s

1050 procedure/policy

1083 procedure/policy

Lunch/Allergy procedure

Teaching Cycle

Learning Styles: VAK

Knows Chair lift procedure and Safety

Knows 4 Teaching Styles:

EMA

Lift Line Etiquette

Basic MA (Observe/Describe)

Down Loading policy

Chair 6 and Gondola

SMART Style

Jumping and Adventure Zone risk reduction tactics

Check out procedure

Understands C.A.P. Model

Understands product meeting places and times

U4/SGR/Adult Classes/Kids Groups/ Private Lessons

Understands Active Warm up and Spatial Awareness

The First Trip to the Base

The “Funnel No Zone”

Skiing down at end of day

“Funnel No Zone”

5T’S

Know the requirements to move through levels 1-2

Understands appropriate terrain for Levels 1 and 2

Understands requirements to move through level 3

Understands appropriate terrain for Level 3’s

Understand what is needed to move through level 4 ‘s

Understand appropriate Terrain for Level 4’s

Understand requirements to move through Level 5

Understand appropriate terrain for Level 5’s

Instructor Check ListInstructor Check List

Category Rating (-/+) Comments: Strengths/opportunities and Plan for development

Professionalism: Punctuality, Appear-

ance, Communication, Involvement, Atti-

tude, Willingness to learn

Performance of Duties: Teaching Model,

Understands “Exercise Chain”, Knows: appropriate ter-

rain, exercises, class handling, Can use Handbook, Can

Demonstrate a variety of teaching styles

Skiing/Riding Skills: Ability Level

Safety: Aware of 5T’S, Moves safely in a

group, Models safety, Knows responsibility

code

MUST PASS

2015-2016 Beaver Creek New Hire Evaluation

Name: Date: Program: Trainer: .

Instructor signature: Trainer signature: Suggested Zone: .

New Hire Name:_____________________________________ Date:________________

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INEXPERIENCED NEW HIRE TRAINING BEAVER CREEK 2015-2016

WORKSHEET DAY 1 “Becoming a Beaver Creek Pro” Description: Spend the first day being introduced to the skills and program needs that will build the foundation for your career as a Beaver Creek Instructor. 1. Explain what 100% greet, courtesy and professionalism mean to you? 2. Do you know what you should carry in your uniform? Name at least 3 things. 3. What is the BEAVO program? What is the EAGLE VALLEY program? 4. Who is our Director? Who are our General Managers?

5. Who is the Training Manager?

6. List 4 things you need to abide by in the locker room?

7. Do you know who the supervisors are for each program?

8. Are you now familiar with the Resource and Guidelines book and how to access it?

9. What are our 6 company values?

10. What is “Journey to Zero”?

11. What is the CAP model?

WORKSHEET DAY 2 “The Beaver Creek Lesson Experience”

Description: Participate in a full day lesson geared to improving your skiing while you see how a lesson is organized and facilitated. 1. Our highest rates of injury are with 1

st and 2

nd year employees. Name at least two key elements that will

help you to stay healthy and injury free this season.

2. Do you know where the computers are located for you to check your schedule? There are 4 main things that you will use the computers for. What are they?

3. What is an injury follow up form and where do I get one?

4. What is the teaching model? Name all the steps. 5. What are the teaching levels and zones (3 areas)? 6. What are the important elements of lift safety and lift loading? 7. SB specific- What are the reference alignments? Describe board performance.


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8. What are the fundamental movement blends/skills? 9. What are the different phases of a turn?

WORKSHEET DAY 3“Building the foundation of good skiing” L1 and L2 Description: Learn how to engage with guests, provide feedback, and introduce the day while exploring progressions for Level 1 and Level 2 skiers; get out and move the group. 1. What is Parkology?

2. What is the Talons Challenge? 3. What Ski Resort hosts the only Men’s World Cup events in the United States?

4. What is the name of the new Women’s Downhill Trail? 5. Do you know where you can take class lessons for lunch?

6. What is a greeter?

7. What is a level leader?

8. What is Epic Mix? What is Epic Photo? What is Epic Racing? What is Epic Mix Academy? 9. How can we manage fears in students when introducing new tasks? 10. What are the fundamental movement blends? 11. What is a 1083? What do I do if I have one? What do I do if I find one? 12. Describe lateral learning? 13. What teaching styles encourage the most intellectual growth? 14. What is the difference between encouragement and feedback? 15. Do you know our skiing backwards policy? Where can you ski backwards? 16. What are the teaching styles? 17. What are the learning styles?

18. How does the guest access Epic Mix Academy?

19. What is the instructor’s responsibility with Epic Mix Academy?

WORKSHEET DAY 4 “Introduction to Turning” level 3

Description: Continue to develop tactics for engaging with guests while putting the Teaching Cycle to use as you learn progressions for taking Level 3 skiers from the lower mountain to top; get out and move the group. 1. What is the acceptable way to alternate in the instructor lift line? 2. List the elements of the Responsibility Code. 3. Where is the “funnel” located on the mountain? 4. What is our tree skiing policy?


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5. Where do private lessons meet? What route do you take to get to Bachelor Gulch, to meet a private

lesson? 6. Explain what new terrain/old skill and new skill/old terrain mean? 7. Describe praise versus reprimand. 8. What are the 5 T’S? 9. What are some signs of fatigue? 10. How do you sign up for staff training at Beaver Creek? 11. Describe a safe way to arrange your students on the snow. 12. What type of feedback have you received in training?

13. What are the Key Elements of a lesson summary?

WORKSHEET DAY 5 “Mastering Green Terrain” Level 4

Description: Deepen your understanding of what it takes to lead a safe, engaging and fun lesson while exploring progressions for Level 4 skiers; get out and move the group. 1. What is a terrain park? How many do we have at Beaver Creek?

2. How do you become able to teach in the terrain parks? 3. Do you feel well prepared to teach beginners now? How so?

4. Do you feel comfortable using your resources and do you know what those resources are? 5. What is the Park Safety Pass and what does it allow you to do? How do you get one? 6. Do you have a focus (from your trainer) to improve your skiing/riding? 7. Describe the dynamics of a class lesson versus a private lesson? 8. What are some Vail Resorts customer service concepts?

WORKSHEET DAY 6 “Exploring into Blue Terrain” Level 5

Description: Continue to develop the skills needed to lead a safe, engaging and fun lesson while working on progressions aimed to increase the accuracy and adaptability of Level 5 skiers. 1. What are private lesson perk cards? List 4 different things they can be used for. 2. Where can your students store their equipment overnight? 3. When should you download your students? Why is this important?

4. What are the varying signs of frostbite? 5. What should you do if you’re going to be late finishing your lesson? 6. What is the correct procedure to follow if you are sick and unable to work on a scheduled day of work?

7. When can a guest see their Epic Mix Academy information from their lesson?


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8. How does Epic Mix Academy help or benefit the instructor?

WORKSHEET DAY 7 “Peer Teaching Day”

Description: Put your newly acquired skills to the test while you lead your peers through a fun, engaging and

safe teaching segment.

1. What was most successful part of your presentation?

2. What was an area for improvement

WORKSHEET DAY 8 “Expanding your Horizons”

Description: Take a day and work through scenarios based on real small group and private lesson senarios

while you increase your confidence and learn the differences is programs and working with private lesson

guests.

1. What are the meeting times and locations for: Adult Group Lessons (all day)- Afternoon Adult Group Lessons- Kids 3-6 Lessons Kids 7-14 Lessons SGR- U4- Teens- 2. What are the biggest differences between teaching kids and adults?

3. What are the biggest challenges between Lift Loading/Riding/Unloading with adults versus kids? 4. What are some things to remember about loading kids on lifts and differences with alpine and SB?

5. What is “Hit the Spot”?

6. Does the Teaching Model still apply when teaching kids versus adults? Vice-Versa? How does your

approach differ?

7. Are there any differences in Terrain Selection when teaching kids versus adults?

8. How do you know if you are teaching a product out of the “other side”?

9. What is the audit procedure on the “other side”?

10. Identify the daily progression of steps for the opposite product that you observed when training for the “other side” (ex-Morning Meeting, Split, Check-in, Lunch Reservation Procedure, Lunch, Student Signout, Checkout, Epic mix report cards, Children’s Epic mix pocket coach,Reporting)…

11. How does the pay differ in the “other program”, compared to your “home program”?

12. Do you feel like you have the knowledge and understanding to teach the “other side” successfully?

Inexperienced New Hire Training Day 2

Title: “The Beaver Creek Lesson Experience”

Participant Qualifications & Prerequisites: Inexperienced 1st year staff members. Description: Improve your skiing and riding while observing the “Teaching Cycle” and “Teaching Model” put to life in a 3.5hr lesson. Then debrief the experience while exploring the soft skills that make a great instructor. Brief introduction to the Movement Pools. Paid/Non-Paid; WC/No WC: Paid/WC Objectives: Individual skiing/riding assessment with feedback. Debrief and discussion around the “Teaching Model” and the “Teaching Cycle” and begin to be familiar with the Movement Pools. Each participant will come away with a completed EMA card. Duration: 6.5 hours

Materials: Instructor Worksheets, Trainer Timeline, PSIA/Vail and Beaver Creek Teaching Handbook. Terrain Guidelines: All green, blue and black terrain with appropriate skills and ability. Smart Sliding/Safety: 5T’S, Pacing, Group handling; this attitude will create a safer workplace for yourself and participants. Personal Participant Safety Check. Operational needs:

Class lists Teaching Cycle

Teaching Model Building Rapport

Group lesson Meeting locations EMA

Teaching Styles(Demonstrate at least 3): Command, Task, Reciprocal,

Guided Discovery, Problem Solving

Cited Materials: Responsibility Code and the 5T’S, PSIA/Vail and Beaver Creek Ski and Snowboard School Handbooks, PSIA-AASI “Learning Connection” Document. Prepared By: Stacey Gerrish Date: 9/26/2013 (Revised by: DNO 11/2015).


Title: “Welcome to the Skiing” and “Introduction to Turning” (Levels 1-2)

Participant Qualifications & Prerequisites: Inexperienced 1st year staff members.

Description: Learn how to engage with and introduce the Fundamental Movements to new skiers. Participants will be provided opportunities to teach the group a portion of the progressions.

Paid/Non-Paid; WC/No WC: Paid/WC

Objectives: Participants will come away with individual feedback on their skiing and as well as copy able progressions for Levels1-2. Begin to develop a working understanding of the “Teaching Cycle” and how to introduce skiers to first lift rides (Carpets/Chair 2).

Duration: 6.5 hours

Materials: Instructor Worksheets, Trainer Timeline, PSIA/Vail and Beaver Creek Teaching Handbook.

Terrain Guidelines: All green, blue and black terrain with appropriate skills and ability.

Smart Sliding/Safety: 5T’S, Personal Participant Safety Check, Group Handling, Pacing 1083/1050 Policies and procedures

Content (operational needs): Class lists 1083 procedure

Lunch procedure Allergies and other concerns

Teaching Cycle Chair lift procedure and Safety

Teaching Styles EMA

Know the requirements to move through level 1-2

Understands appropriate terrain for Levels 1 and 2.

Learning Styles: VAK

Practice Basic MA( Observe/Describe)

Cited Materials: Responsibility Code and the 5T’S, PSIA/Vail and Beaver Creek Ski and Snowboard School Handbooks. PSIA-AASI “Learning Connection” Document Prepared By: Stacey Gerrish Date: 9/26/2013 (Revised by: DNO 11/2015)


Title: “Introduction to Turning” (Level 3) Participant Qualifications & Prerequisites: Inexperienced 1st year staff members. Description: Discover progressions and appropriate terrain for developing the skills needed to enhance turning control and increase mobility and confidence in Green Zone skiers.

Paid/Non-Paid; WC/No WC: Paid/WC

Objectives: Participants will come away with appropriate progressions and

be introduced to appropriate terrain for Level 3 skiers and the skills needed to move from the lower mountain to the upper mountain. Further explore the Teaching Model while developing tactics for parts 1, 2, 3, 5 and 7 of the Teaching Cycle. Emphasize the importance of “Practice”. Participants will have the ability to move the group while other attendees are assigned a portion presentation look for and discuss.

Duration: 6.5 hours Materials: Instructor Worksheets, Trainer Timeline, PSIA/Vail and Beaver Creek Teaching Handbook.

Terrain Guidelines: All green, blue and black terrain with appropriate skills

and ability.

Smart Sliding/Safety: 5T’S, Lift Safety, Group Handling, 1050/1083

Procedures, Personal Participant Safety Check.

Content (operational needs): Emergency #’s, 5T’S 1050 procedure/policy and 1083 procedure/policy and Class lists Understands appropriate terrain for Level 3’s. Lunch procedure/Allergies Teaching Styles: Guided Discovery Lift Line Etiquette, Chair 6 Gondola for all kids L3,L4,L5 Jumping and Adventure Zone risk reduction tactics Understand what is needed to move through levels 1-2-3 and into 4 Down Loading!!! (End of day L3-L4) EMA Basic MA(Observe/Describe/Prescribe)

Cited Materials: Responsibility Code, 5T’S, PSIA-AASI “Learning

Connection Document”. PSIA/Vail and Beaver Creek Ski and Snowboard School Handbooks. Prepared By: Stacey Gerrish Date: 9/26/2013 (Revised by: DNO 11/2015)


Title: “Mastering the Green Terrain” (Level 4) Participant Qualifications & Prerequisites: Inexperienced 1st year staff members. Description: Understand the mechanics of being a parallel skier and the skills needed to increase control and explore on Green terrain. Participate in active warm up and Spatial Awareness activities. Paid/Non-Paid; WC/No WC: Paid/WC Objectives: Attendees will come away with copy able progressions for L4; while developing tactics and skills for skiing appropriate Green and Gentle Blue terrain. Following each milestone a candidate will have the ability to move the group while other attendees are assigned a portion presentation look for and discuss. Duration: 6.5 hours

Materials: Instructor Worksheets, Trainer Timeline, PSIA/Vail and Beaver Creek Teaching Handbook. Terrain Guidelines: All green, blue and black terrain with appropriate skills and ability. Smart Sliding/Safety: 5T’S, Pacing, Group Handling, Personal Participant Safety Check, 1050/1083 policies and procedures Content (operational needs):

Know what is needed to move through Levels 1-2-3-4 and into Level 5

Understands 1050 and 1083 procedures and policies

Understands the role of the 5T’S in lesson presentation

Understands Lift riding policy and Safety

Understands product meeting places and times

Understands Active Warm up and Spatial Awareness

Procedure for Jumping, Adventure Zones and Exploring Variable Terrain

Understands appropriate Terrain for Level 4’s.

Teaching Style: Reciprocal Can complete a class list

The First Trip to the Base The “Funnel No Zone”

EMA Basic MA (Real v. Ideal)

Cited Materials: Responsibility Code and the 5T’S, PSIA/Vail and Beaver Creek Ski and Snowboard School Handbooks. PSIA-AASI Learning Connection Document. Prepared By: Stacey Gerrish (Revised DNO 11/2015) Date: 9/26/2013


Title: “Exploring Blue Terrain” (Level 5)

Participant Qualifications & Prerequisites: Inexperienced 1st year

staff members.

Description: Work through the skills and progressions while exploring

appropriate terrain for Level 5 skiers. Paid/Non-Paid; WC/No WC: Paid/WC Objectives: Participants will come away with copy able progressions for

Level 5 skiers and an understanding of appropriate terrain. Groups will discuss special considerations for Level 5 skiers, while deepening their understanding of the Teaching Model and Teaching Cycle.

Duration: 6.5 hours

Terrain Guidelines: All green, blue and black terrain with appropriate skills

and ability.

Smart Sliding/Safety: Incorporate throughout the clinic; on hill awareness

and actions in regards to 5T’S, Lift Safety, Personal Participant Safety Check, Spatial Awareness, Group Handling

Content (outline): Know what is needed to move through Levels 1-2-3-4 and 5 Understands appropriate Terrain for Level 5 Understands 1050 and 1083 procedures and policies Understands the role of the 5T’S is lesson presentation Understands Lift riding policy and Safety Understands product meeting places and times Understands Active Warm up and Spatial Awareness Procedure for Jumping, Adventure Zones and Exploring Variable Terrain Can use Multiple Teaching Styles in a lesson Understands Learning Styles: Problem Solving Can complete a class list Skiing down at end of day “Funnel No Zone” EMA

Cited Materials: Responsibility Code and the 5T’S: Terrian, Traffic, Tactics

and Tasks. PSIA/Vail and Beaver Creek Ski and Snowboard School Handbooks. PSIA-AASI Learning Connection document. Prepared By: Stacey Gerrish (Revised by David N Oliver Date:9/26/2013


Title: “Show Time” Participant Qualifications & Prerequisites: Inexperienced 1st year staff members. Description: Participants will have the opportunity to move the group through a teaching presentation surrounding one the Milestones from L1 to L5. During each presentation the other participants will be assigned a portion of the Lesson to watch and briefly discuss. Paid/Non-Paid; WC/No WC: Paid/WC Objectives: Participants will be provided an opportunity to engage their peers in an assigned teach and will be provided feedback on their presentation and a recommended zone to work in. Duration: 6.5 hours

Terrain Guidelines: All green, blue and black terrain with appropriate skills and ability. Smart Sliding/Safety: 5T’S, Pacing, Group handling and Personal Participant Safety Check. Content (outline): Meet Stone House 8:45

Assign teaching topics

9:00-9:45 Warm up

9:45-2:30 Teaching sessions with feedback: o 30 minutes from start to finish o Move the Group!!

12:15-1:00 Lunch

2:30-4:00 Participant Debrief and Feedback (15min per participant)

Cited Materials: Responsibility Code and the 5T’S, PSIA/Vail and Beaver Creek Ski and Snowboard School Handbooks. PSIA-AASI Learning Connection document. Prepared By: Stacey Gerrish (Revised by David N Oliver) Date: 9/26/2013


Title: “Privates/Small groups and the other Side” Participant Qualifications & Prerequisites: Inexperienced 1st year staff members. Description Attendees will explore more terrain and develop a basic

understanding of Private lesson meeting locations and the basic logistics of working in the Kids or Adults program. As a group work through different teaching scenarios aimed to develop tactics for working with private lesson and small group guests while exploring the appropriate available terrain.

Paid/Non-Paid; WC/No WC: Paid/WC Objectives: Attendees will come away with a working understanding and tactics for meeting the needs of adults, children, small group and private lesson guests. Participants will work through scenarios to explore and develop tactics and deepen understanding. Duration: 6.5 hours

Terrain Guidelines: All green, blue and black terrain with appropriate skills and ability. Smart Sliding/Safety: Incorporate throughout the clinic; on hill awareness and actions in regards to the 5T’S. This attitude will create a safer workplace for yourself and participants. Personal Participant Safety Check. Content (outline):

Meeting places and times for Private lessons Lift safety for varying ages

5T’S Lightning procedure

Warming Houses and Bathrooms 1050/1083 Procedures

Revisit skills needed to move through Levels 1-2-3 and into 4

Operational needs of other programs

Cited Materials: Responsibility Code and the 5T’S, PSIA/Vail and Beaver Creek Ski and Snowboard School Handbooks. PSIA-AASI Learning Connection document. Prepared By: Stacey Gerrish (Revised by David N Oliver) Date: 9/26/2013

Audit #1

Complete this entire form and turn it in to your training manager

NAME: DATE: ______________________________

LEVEL: NAME OF INSTRUCTOR AUDITED: _____________________________

Over view questions:

1. What time and where did your program start?

2. What types of questions did the instructor ask to each student to verbally assess their skill

level?

3. Describe how each students’ abilities were visually assessed?

4. What progression, activities or games did the instructor use, and in what order they were

used?

5. What could the group do at the end of the day that they were not able to at the beginning of

the day?

6. List 3 new things you learned specific to the level being taught.

Audit specific questions:

1. Describe how the instructor introduced the day. What did the instructor do to determine

the students’ goals?

2. How did the instructor build group rapport?

3. How did the instructor cover the topic of 1083s/becoming separated from the class? What

was the plan?

4. Describe what activities the instructor used for a group warm-up?

5. How did the instructor cover safety and the responsibility code in the lesson?

6. What lifts were used during the day and how was lift safety covered?

7. How did the instructor summarize the day with the student?

8. Describe our 1050 procedure.

9. Describe the lunch procedure. (Children’s Classes have 4 Steps)

Questions about the day:

1. What was your biggest take away from today?

2. What are your biggest questions or concerns from the day?

3. Completely fill out the front of a class list for your group and attach.

Audit #2


NAME: DATE: ______________________________




2. What types of questions did the instructor ask to each student to verbally assess their skill level?


4. What progression, activities, tasks or games did the instructor use, and in what order they were

used?

i. How might you change/modify one of these for a different age group?

ii. What role did Traffic and Terrain play in the choice of task?

5. What could the group do at the end of the day that they were not able to at the beginning of the

day?



1. What type of introduction did the instructor use? Did you memorize the student’s names? Did the

students know each other’s names?

2. Was there an ability split in the class? How did the instructor handle this?

3. Did the instructor outline the day and clearly state the goals of the class?

4. How were safety, the 5T’S and the responsibility code covered during the day?

5. Describe the 1083 plan and how was it introduced to the class.

6. Describe the importance of pacing and keeping the students engaged in 1083 prevention.

7. What was covered in the individual student summary?

8. How did the instructor invite them back and state what the plan was for the next day?”

9. Describe the morning “Split” or “Assessment” process for your level.




3. Completely fill out the front and back of a class list for your group and attach.

Audit #3


NAME: DATE: ______________________________




2. What types of questions did the instructor ask to each student to verbally assess their skill level?


4. What progression, activities, tasks or games did the instructor use, and in what order they were

used?

i. What role did Traffic and Terrain play in the choice of task?

ii. Describe the role of Timing and Surface in the lessons organization.

5. What could the group do at the end of the day that they were not able to at the beginning of the

day?


7. List 3 trails used in the lesson and 3 possible alternatives.


1. Was there an ability split in the class? How did the instructor handle this?

2. Did the instructor outline the day and clearly state the goals of the class?

3. How did the instructor hone the student’s skills, develop rhythm and build confidence?

4. What type of ski/board performance were the students creating? How does skidding apply here?

5. Did the instructor use a variety of teaching styles? If so, which ones?

6. Describe one safety concern you saw with the group today and what could you do to prevent it?

7. Describe how lift safety was addressed in the lesson. With young students are there additional

concerns with riding lifts?




3. Completely fill out the front and back of a class list for your group and attach.

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