Government of India

Office of the Director General of Civil Aviation Opp. Safdurjung Airport, New Delhi – 110 003

TRAINING POLICY FOR

DGCA OFFICERS

EDITION - 2015

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PREFACE

Directorate General of Civil Aviation (DGCA) being a regulatory body has to

ensure the competency of its workforce. Hence DGCA is committed to provide

training or take other actions to reach the established level of competency, and

evaluate the effectiveness of these actions. This policy document provides an

overview of various training requirement of DGCA Officers at all level. The training as

envisaged will enable the officers to understand the context, duties and

responsibilities, relevant regulatory provisions and make them familiar with the

relevant ICAO documents.

This policy document of the DGCA provides common guidelines for all

Directorates regarding various trainings to enhance the skills and competency of

officers. The policy document sets forth the authority and procedural methods by

which Training Directorate as well as other Directorates plans and executes various

trainings of DGCA Officers at all level.

Furthermore, this policy supersedes the policy document DGCA POLICY/TRG-

2006 dated 14th October 2006 and is also subject to amendment by DGCA to keep

pace with the time and standards.

(M. Sathiyavathy) Director General of Civil Aviation

(Approved vide F. No. A-33022/16/2013-TRG New Delhi

10th Day of September, 2015

Revised 8th Day of December 2015 Revised 17th Day of October 2018

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TRAINING POLICY FOR DGCA OFFICERS

1. INTRODUCTION 1.1. International aviation standards require that a civil aviation authority

provide its safety inspectors with comprehensive training to ensure the competency of its inspector workforce.

1.2. Directorate General of Civil Aviation (DGCA) is a regulatory body, under

Ministry of Civil Aviation, responsible for the safety oversight of civil aircraft operations in India. DGCA is committed to establish and control the competencies of its officers. For this purpose DGCA is committed to provide training or take other actions to reach the established level of competency, and shall evaluate the effectiveness of these actions. The DGCA shall ensure that officers of DGCA are competent to carry out the tasks assigned to them and have the necessary qualification, experience and training to perform their respective functions.

1.3. In order to ensure that the officers in DGCA are qualified, have operational

or technical work experience and their training is compatible with the activities they are required to carry out, DGCA has prepared this Training Policy.

2. OBJECTIVE :

Objective of this Policy is to provide an overview of various training requirement of DGCA Officers at all level. The training as envisaged will enable the officers to understand the context, duties and responsibilities, relevant regulatory provisions and make them familiar with the relevant ICAO documents. The training imparted will ensure to meet the vision of DGCA – ‘Endeavour to promote safe and efficient air transportation through regulation and proactive safety oversight system’

3. TRAINING PROGRAM

Each Directorate shall prepare its training programme for its officers as per this training policy.

3.1 The training program for officers shall contain primarily the following

trainings:

3.1.1 Initial/ Induction Training: The newly inducted officers shall be provided an induction training to enable officers to get a general understanding about the organisation, its vision, mission and acquire necessary competencies required for performing their job. On-the -job Training: After Completion of Initial Induction

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Training, the newly inducted officers will be provided on-the-job training to enable them to handle their responsibilities independently. An inspector or officer, as the case may be, has to undergo corresponding OJT training for a given job/ function before independently performing that job/ function.

3.1.2 Recurrent Training: Officers will be provided recurrent training to

maintain/upgrade the competency level and also for updating their awareness to relevant regulations/developments etc. This training shall be conducted at least once in two years.

3.1.3 Specialized/Technical Training: (one-time courses taken any time – ongoing process): DGCA shall nominate officers for technical and developmental courses as applicable.

4. INITIAL/ INDUCTION TRAINING 4.1 Initial/Induction Training course will be conducted for each newly

inducted officer in DGCA. There will be 3 modules. Module-I will be organised by the Training Directorate in co-ordination with other directorates and training establishments. The purpose of this Module is to familiarize officers with the Government System particularly DGCA and the functioning of the various Directorates. The Modules II & III will be structured and conducted by the concerned directorates and documented in their respective PM. Topics/Contents for Induction Module is placed at Appendix ‘A’.

4.2 Newly recruited officers are required to complete the Initial Training

course within the stipulated time frame in order to start On-the-job Training (OJT) for their respective areas of posting. This will enable them to be more useful in providing assistance to senior officers at the preparatory level of work.

4.3.1 ON-THE-JOB TRAINING

4.3.1 On-the-Job Training entails the completion of three levels of training for each technical job function. The three levels encompass the study of reference materials, task observation, and task performance, as further defined below. An OJT trainer must validate all Levels (I, II, and III) of performance. The OJT training process follows a logical progression of three levels as shown in the table below:

Level Trainee Trainer

Level I – Knowledge Study Discuss

Level II – Understanding Observe Demonstrate

Level III – Performance Perform Evaluate

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4.3.2 Level-I training (Knowledge) is typically a self-study effort on the part of

the trainee with guided discussion and validation conducted by the OJT trainer afterwards. The time allowed for this should be appropriate to the complexity of the task and the amount of material to be studied. Levels II and III involve the actual performance of the task. Level I training typically involve a review of all reference materials applicable to the job tasks for which training has been identified. Level I training may be satisfied through classroom training or other delivery methods. Level II Training (Task Observation) involves observation of the performance of specific job tasks. This training typically involves the trainee observing and/or assisting the OJT trainer in the performance of those specific job tasks for which the trainee will be held accountable. Level II training may be satisfied through appropriate training that provides the opportunity for the trainee to observe and/or assist the trainer performing the task.

Level III Training (Task Performance) involves the application of knowledge and skills to the performance of specific job tasks. Typically, the trainee performs the job task under the observation of a qualified OJT trainer. The trainer assesses the performance of the task and indicates on the trainee’s OJT training plan when Level III performance is achieved.

4.3.3 Each Directorate will frame their own OJT Plan based on these guidelines. In order to ensure the responsibility of oversight of an individual inspector/ officer, Directorate concerned shall maintain record of OJT of its inspector/ officer to indicate that the inspector/ officer has been successfully trained on a particular task. Before assigning an inspector/ officer to perform a job task, the appropriate officials within the Directorate should confirm that the inspector/ officer has completed sufficient training to perform the task.

5 RECURRENT TRAINING 5.1 DGCA officers require continuous development of their competencies

related to their respective responsibilities. This should be accomplished through periodic training such as recurrent training or continuation training. To ensure that DGCA officers maintain proficiency and keep current on aircraft and equipment, techniques, procedures and new developments in their respective areas of expertise, it is essential that they receive periodic recurrent training.

5.2 The Recurrent Training course may share content with the Initial Training course, but varies in emphasis from one to other, as the Initial Training course provides a fuller treatment across all subject area. The Recurrent Training course focuses on changes from year to year in regulations, guidance material as well as significant events occurring in the industry and the local environment from time to time.

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6 SPECIALISED TRAINING

6.1 For officers to upgrade their knowledge at par with international standards and for efficient functioning, DGCA shall periodically develop programmes under special training programmes/schemes in association with international organisations like EU-India Co-operation Project, India-US ACP program, COSCAP, ENAC France, ICAO FPP China, SAA etc.

6.2 The purpose of specialized training is to upgrade the knowledge and

competency of DGCA officers at par with international standards and for efficient functioning. Duration of training is based on the course and the hosting organization.

6.3 When an aircraft operator applies for a new aircraft to be added to its Air Operator Permit (AOP), the DGCA determines resources available for initial qualification. In the event of a new aircraft type, the DGCA may not have FOIs, inspectors on Operations and Airworthiness etc., who are qualified in that aircraft type. It is emphasized that in order to maintain good relationships and avoid possible embarrassment or controversy, it is not desirable for DGCA personnel to acquire this training from an operator or organization under their inspectional jurisdiction.

7. PREPARATION OF ANNUAL TRAINING PLAN

Each directorate shall establish and maintain Individual Training Plans that sets out the training to be provided to each of their officers annually and all the proposals along with estimated cost may be submitted to the Training Directorate. For prioritising the trainings, all directorates shall categorically list their priority requirements as ‘mandatory training’ in their training plan. Training Directorate shall finalise the training plans of all the Directorates in consultations with their Representatives in Training Committee Meeting. Final proposal may be submitted to DG for in-principle approval and accordingly projected budget requirement may be sent to MOCA. Training Calendar will be finalised in March once the budget is allocated by MOCA under training head. Approved training Calendar for the year will be shared with each Directorate and also uploaded on the website of DGCA. Process Flow Chart for finalising Annual Training Calendar is placed at Appendix ‘E’.

8. TRAINING RESPONSIBILITIES

The Director (Training) will have the overall responsibility of training of DGCA officers. A training Committee may be constituted under the chairmanship of Director (Training) and the representative of all the Directorates as members. In every Directorate, an officer [training co-ordinating officer,(TCO)]of the level of Deputy Director/Assistant Director shall be identified and assigned the responsibility of consolidating, monitoring and projecting the annual training requirement of his/her directorate. The identified officer shall report to the Director (Training) for

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all training related work and will be designated as member of Training Committee. The Director (Training) after analysing the requirement projected by all directorates shall consolidate a plan and convene a meeting with all TCOs and their directors prior to process the training plan/calendar of DGCA for DG’s concurrence.

9. PROCESS FOR CONDUCTING VARIOUS TRAININGS:

Each Directorate will move the proposal for individual training as per approved calendar through Training Directorate and get the approval of the DG and MOCA.

10. REVIEW OF TRAINING PROGRAM Each directorate is expected to periodically review the Training Program

and carry out revisions so that the training of officers is continuously updated to keep abreast of the latest developments taking place in the aviation field. One of the methods is to analyse the feedback received after training which may be considered for revision of policies, syllabus, and curriculum. The directorates may utilize the Training Evaluation Form, set forth in Appendix B, for this purpose.

11. TRAINING FILES AND RECORDS 11.1 All training completed by an officer will be documented in his or her training

file. 11.2 Officers who complete a formal external or in-house training course will

receive a Certificate of Completion to be added to their training file (Physical File).

11.3 On completion of training each officer will submit a feedback report

(Appendix ‘B’). The data/feedback will be considered while formulating next training programme.

11.4 Each directorate shall establish and maintain a training file for each officer posted in their respective directorate as per format given at Appendix ‘C’.

11.5 OJT shall be documented as per format given at Appendix ‘D’.

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Appendix – A

GENERAL INDUCTION TRAINING: DGCA OFFICERS

Sl. No. Name of the course Duration Trainer

Module I Phase I

1. Overview of DGCA INDIA

Vision Functions History MoCA, Attached organization and

PSUs. Organization structure Role Directorates Regional Offices / Sub-regional

offices

2 sessions DGCA Officers

2. Overview of International Civil Aviation Organisation

Chicago Convention ICAO Contracting States ICAO SARPS & Annex management

2 sessions DGCA Officers

3. General Information on Act, Rules & Regulations

Aircraft Act, Aircraft Rules (Hierarchy of regulations)

Delegation of powers Advisory circulars Intro to Civil Aviation Regulations

(CARs) Airport Entry Pass(AEP) Authorization cards DGCA card Travel Under AIC Power to detain an Aircraft

2 sessions DGCA Officers

4. Overview of each directorate: Functions Duties Headquarters & regional office

setup Interaction with other Directorates. Procedure Policy Complaints procedure. Certificates / Approvals granted by

each Directorate

16 sessions DGCA Officers

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Sl. No. Name of the course Duration Trainer 5. Safety Oversight system 4 sessions DGCA Officers 6. State Safety Programme 2 sessions DGCA Officers 7. Basic Aircraft Accident Investigation 2 sessions DGCA Officers 8. Auditing Techniques & Procedures 2 sessions DGCA Officers 9. Enforcement

Types Enforcement policy & Procedure Schedule VI

2 sessions DGCA Officers

10. Personnel ethics, Inspector ethics, conduct and credentials

2 sessions DGCA Officers

11. Basic IT Module Introduction to MS Office - MS Word,

Mail Merge, MS Power Point, MS Excel etc

Working with internet and Cyber Security

e-office

6 sessions IT Directorate,

DGCA

Phase II 12. General Administration

General Rules Conduct rules Office procedures General Financial Rules Delegation of Financial Powers

Rules RTI & Parliament Questions etc

1 week

ISTM/ Any other

Specialised institute

Phase III 13. Management/ Personality Development

Training 1 week

Any Specialised

Institute like IIPA

Module II

14. Topics specific to the Directorate in which officers are inducted/ proposed to be inducted

1 to 8 weeks as per the

requirement of the

Directorate

To be decided by concerned Directorate

Module III

15. On Job Training (OJT) As per task/ requirement

DGCA Officer, Industry

Note: Each session will be of 45 minute duration.

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Appendix – B

Training Evaluation Form

Name of the officer

Employee id

Designation

Topic/ Title of Course

Duration Date from

Date to

Institution/organisation

Location/ Venue

Evaluation

Rate each of the following statements using the scale below. Indicate your rating by marking the applicable letter to the right of each statement. Place additional comments in the space provided on page two. Use back of the page if you need more room for comments and suggestions.

A = Strongly Agree B = Agree C = Neither Agree or Disagree

D = Disagree E = Strongly Disagree

1. The objectives were clearly presented for each lesson.

2. The design (organization, pace, sequence, transitions,feedback) of the lessons enhanced by ability to meet the course/lesson objectives.

3. The lesson content was directly related to the stated intent (objectives) of the lessons.

4. The information in the course materials supported the lesson objectives.

5. The learning environment was free from distractions.

6. The instructor provided assistance when I needed it.

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7. The facilities supported the lesson objectives.

8. The course provided opportunity to demonstrate my knowledge and practice my skills.

9. The skill performance evaluations assessed my proficiency level.

10. The tests reflected the course materials presented.

11. I feel confident that I met the stated objectives

12. Overall, this training was highly effective.

Comments

If you answered “Disagree” or “Strongly Disagree,” please explain why.

Overall course evaluation:

Describe the effectiveness of instructors:

Please note any additional suggestions for improving the course:

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APPENDIX- C

TRAINING DOSSIER MASTER LIST (__________________________________)

[Name of the Directorate] Name : _____________________________________________

No. Subject Remarks SECTION – 1 – EMPLOYMENT DOCUMENTS

1. DGCA Vacancy Circular 2. Appointment Letter 3. Contract 4. Certificate of Assumption Charge/Joining

Letter

5. Job Description 6. Any Previous Employment (Prior to DGCA)

SECTION 2 - CREDENTIALS 1. DGCA Inspector Identification (Authorisation

Card)

2. Airport Entry Pass 3. Passport

SECTION 3 - QUALIFICATIONS 1 Academic Qualification 2. Professional Qualifications 3. AME/Pilot/Other Licence (if available) SECTION 4 – DGCA INITIAL TRAINING 1. DGCA Indoctrination Training Course 2. Personnel Licensing Training (PEL)

SECTION 5 – DGCA ON-THE-JOB TRAINING (OJT) 1. DGCA – On-the-Job Training 2.

SECTION – 6 – DGCA SPONSORED CONTINUATION AND RECURRENT TRAINING

1. DGCA Documentation of Continuation Training

2. DGCA Recurrent Inspector Training 3. Any Specialized Training

SECTION 7 – ALL OTHER INDUSTRY TRAINING 1. Training 1 2. Training 2

SECTION 8 MISCELLANEOUS 1. Additional Qualifications (as applicable)

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Note: The above form is a sample for recording OJT. Directorate may choose to modify the form to meet their specific needs as long as all the information of the above form is captured.

EMPLOYEE’S ON-THE-JOB TRAINING RECORD 1. IDENTIFYING INFORMATION Last Name: _________________________ First Name: ____________________ Initials: ______ Position: ___________________________ Section / Division: _________________________________

2. OJT ACTIVITY DOCUMENTATION

Job Task or Subject Matter

Date Level Completed *Name(s) and Signature of OJT Trainer

Level I (Understanding)

Level II (Demonstration)

Level III (Performance)

3. CERTIFICATION

(a) * By appending my signature in this column, I certify that the trainee has completed the OJT documented above and is competent to perform the task without supervision. (b) I hereby confirm that I have completed the OJT documented above with the qualified OJT Trainer(s). Signature: _______________________________________ Date: _______________________________

Appendix - D