Title: Organizational Change ProcessNames: Jacqueline Canty, Sylvia MCClung, Charese SmithJanuary 26, 2015CUR 560Professor: Melanie Latin

WEEK THREE (TRAINING PROGRAM)

History

In reading it states, “Clara Barton and a circle of her acquaintances founded the American Red Cross in Washington, D.C. on May 21, 1881. Barton first heard of the Swiss-inspired global Red Cross network while visiting Europe following the Civil War. Returning home, she campaigned for an American Red Cross and for ratification of the Geneva Convention protecting the war-injured, which the United States ratified in 1882”. (Foster Rhea Dulles, 1981)

American Red Cross Association Donations

The American Red Cross Association states” The Red Cross does not accept small quantities of individual donations of items for emergency relief purposes, in partnership with other agencies, suggests that the best use for those types of donations is to support needy agencies within donors' local communities”. (American Red Cross, 2015)

How Merchandise is Dropped off at The American Red Cross Association Site with Needed Changes as follows.

• A store drop off site instead of a drop off box

• Small and large merchandise accepted at all store sites

• Partnership with other agencies to drop off merchandise

• Gift card donations for merchandise to be purchased

Partnership with local agencies and organizations as drop off locations

Fire stations

Child & Family Protection Agencies

Churches

Community Centers

Clothes and shoes bin placed inside shopping centers and stores

Rationale

More convenient drop off locations

Increase donations

Increase public awareness of need

Most people only associate Red Cross with blood donations

Change Theory – Strategic Responsiveness

Recommend strategic responsiveness to engage the organization in

external changes that drives its continued growth and success.

Transformations that directly targets the actions and interactions of

employees in the collection and inventory of donated merchandise

in order to sustain long-term and sustainable behavior that can be

maintained.

Change Theory–Strategic Renewal

Recommend strategic renewal with aspects of combined efforts.

Tools and techniques to engage, evaluate, and measure the

process of change.

Transformational behavioral change through all participants and

stakeholders based on implementation of change process at

each stage.

Implementation Strategies

Overcoming resistance

Education

Working Groups

Create Commitment Staff Inclusion

Focus on Mindset

Starts at Top

Implementing Strategies (con’t)

Offer Incentives

Equal Pay

Performance Raise

Ten Paid Holidays

Implementing Teams Transportation and Collection

Inventory

Placement

Use of Teams during the change process Three teams

Teams will function in Upper, Middle and Lower Management

Teams will be purposed in Guiding purposeful/real change

Creating an heir of understanding and commitment

Each team will be comprised of Change agent

Leader

Facilitator (teacher)

References:

Foster Rhea Dulles, The American Red Cross: A History. NY: Harper and Brothers, 1981