transcend biz mentors
TRANSCRIPT
We specialize in enabling Transformation in Business
Houses by mentoring the complete Change Management
Process thereby morphing leadership teams and staff;
processes, policies and systems into an effective and
productive and synergetic unit. We create tailor-made
solutions thereby creating a sustainable and scalable
transformation!
Varied Business Sectors viz. Manufacturing, Retail,
Multimedia, Wealth Management, Hospitality and Service
sectors in International and National market space; are
currently being served by Transcend Biz Mentors.
Mr. Dilip A. Pandya, has helped many Businesses
enhance their potential with successful mentorship
programs, because of his advanced and unique skill-set
combination and meritMDP – IIM Ahmedabad
Yellow Belt in Six Sigma
B.Sc. – Physics
Green Belt in Six Sigma
MBA – Marketing
LL.B. – Taxation
O ver a period of 22 Years, Mr. Dilip A. Pandya has
headed various departments in major brands, both
nationally and multinational
Tata Docomo
Airtel
Reliance
British Gas Broadband
Vodafone
Grundig Electronics
Sharp
ONIDA
Hitachi
HOW ARE WE UNIQUE:- Mr. Dilip Pandya has had hands-on experience during
his stints in professional companies heading various
departments AND even in his stint as a Mentor with his
clients, delivering very many turnarounds and creating
benchmarks through building cohesive teams
He has functioned at the top level in various
departments and hence has an all round exposure to all
business perspectives, not merely an expertise of a
particular area
We operate from the client’s office/factory thereby
enabling the client as well as his team through the
various stages transformation process. We do not
restrict our association to prescriptive advise. We get
fully involved and participate in delivery of results
HOW ARE WE UNIQUE:-A POWERHOUSE OF TRAIL-BLAZING TALENT
Transcend Biz Mentors has a unique group of talent
functioning as Associate Mentors
These Associate Mentors are Subject Matter Experts
Associate Mentors have had a very successful career
with Major Brands
Associate Mentors are accomplished careerists in their
domain of expertise
Associate Mentors thus provide highly incisive value-
chain augmentation
HENCE THE TEAM @ TRANSCEND BIZ MENTORS
CREATE A POTENT CONCOCTION OF MANAGEMENT &
BUSINESS SOLUTIONS FOR THE CLIENT
HOW ARE WE UNIQUE:-
The same enables us to participate in eliciting solutions
to any other incidental challenges which are new
and/or beyond the original scope of discussion. IN
SHORT WE PARTICIPATE FULLY WITH OUR CLIENTS
We deploy a scientific “proprietary” methodology to
assimilate with the organisational culture. We thereby
gain deep and unqualified acceptance from each team
member since it is a known fact that this is the single-
most important factor contributing to the efficacy and
success of the transformation process
HOW ARE WE UNIQUE:-
Owing to our highly enriched, unique, varied and
hands-on experience we are able to create an
exclusively unique and tailor-made mentorship program
for each client; suitable to the individuals, teams at the
client’s.
We are highly sensitive to our responsibility since we
know that if the transformation process is done with
inapt tools or at unsuitable pace , the productivity is
actually hampered. Hence we apply only the relevant
and adapted tools at an acceptable pace, chosen from
our vast repertoire of library of tools and knowledge.
Transcend Biz Mentors undertakes
comprehensive interventions for all functioning
areas of a Business/Company to create a
distinct harmony which syncs the various levels
of the organization.
1. TOP BOSS
2. ORGANIZATION
3. BUSINESS
GROWTH
4. EMPLOYEE
ORIENTATION
5. SALES
6. MARKETING
7. FINANCE
8. HR
9. CUSTOMER
SERVICE
1. Top BossWe provide Top level Business & Administrative
analysis & deploy Strategic Methodology to
match contemporary standards of CEO level
decision making
Areas of Attention
? CAUGHT UP UNDULY IN OPERATIONS
Mentoring to create a robust Second Line of Operation
Effective MIS for Monitoring and Control by developing MIS
? ADHOC DECISIONS LEADING TO TANGLES
EXECUTIVE COACHING for Managing Directors/Top Brass
? HANDOVER A PROFESSIONAL BUSINESS TO SECOND GENERATION IN
LEGACY
Create Sustainable and Scalable Organisational Systems, Processes andPolicies with Routine Operations running in an Auto-Mode
2. OrganizationWe create a detailed and exclusively adapted Organizational Mentorship
schedule for each client which includes complete hand-holding, facilitation
and delivery of the entire transformation process at individual, team,
departmental and organisational levels .
? STAFF RESISTANT TO CHANGE
Management solutions through an in-house group mentoring for delivery.
Conducting workshops on Change Management transitions.
? ACCEPTANCE OF MENTOR/CONSULTANT
Unique and Proprietary Engagement Discussions to assimilate with team
Employee personality assessment schedules
? INAPT SOLUTIONS IN PREVIOUS CONSULTING ASSOCIATIONS
Full involvement of Mentor in the Transformation Process
Create relevant and Tailor-made Solutions
Create a culture of Ownership in the team
Create acceptance and celebration of Opportunities created through Change Management
? INEFFICIENT YET INDISPENSABLE RESOURCES IN ORGANISATION
Create a robust Second line by mentoring
Complete SOP creation of all workflows and processes
Create redundancy in structure
Organization
Areas of Attention
? LOTS OF FIRE-FIGHTING DAILY
Create a responsibility oriented empowered structure
? LACK OF OWNERSHIP AND RESPONSIBILITY ORIENTATION AMONGST
TEAM
Entrepreneurial spirit development interventions
? ORGANIC GROWTH LEADING TO INAPT; CONFUSED AND
INADEQUATE RESPONSIBILITY/ACCOUNTABILITY/EMPOWERMENT
RELATIONSHIPS
Restructuring organization
? RELATIONSHIPS SUPER-IMPOSE ON TASK ORIENTATION
Effective performance management systems
? CONFLICT IN TEAM MEMBERS
Conflict management through mentorship; team building programs
Organization
Areas of Attention
? REPETITIVE MISTAKES
Development of culture - "FIRST TIME RIGHT" using Management Tools
Develop a culture for mistake proofing
? LACK OF OPTIMAL EFFICIENCY IN OPERATIONS
Develop smooth MIS flow
Enable automation of key MIS/data management
Create coaching resources within the staff
? JOB REPETITION
Create smooth inter departmental workflow
? PERFORMANCE/ACCOUNTABILITY NOT MATCHING COMPENSATION
Salary restructuring with performance linked pay structure - a WIN WIN
? EXISTENTIALISM & LACK OF EXCITEMENT IN STAFF
Launching of programs for creating excitement and performance orientation
Organization
Areas of Attention
3. Business GrowthStrategic &
Tactical Methods for enhancing productivity
through Result Orientation and
Scientific Growth Management Tools
Areas of Attention
? RESOLVING INCONSISTENT RESULTS
Creating short-term and medium-term Strategic Plan and detailed Annual
Operating Plan
Develop scientific mechanism for best practice learnings and sharing
Create successive programs enabling consistent growth
? EXPLOIT POTENTIAL THROUGH REPEAT BUSINESS
Develop customer loyalty programs
? GROWTH TOO MUCH TO HANDLE
Create an empowered Second Line for Directors and First Line
4. EmployeesWe realize the biggest assest of any Business is its employee base, which is why
we create a friction free working environment for your Business and apply a
smooth chain-of-command between the employees through Strategic programs
and workshops
Areas of Attention
? DISENGAGED EMPLOYEES
Creating "fun at work" environment
Creating pride in the organisation
Develop reward & recognition programmes
? RIFT BETWEEN NEW AND OLD EMPLOYEES
Develop programs for new inductees
Develop programs for Employee Life Cycle Management
? LACK OF ROLE CLARITY
Restructuring organisation structure with clarity in responsibility,
compensation and empowerment
? LACK OF MANAGERIAL AND LEADERSHIP COMPETIENCES
IN HODs
Mentoring HODs to develop leadership andmanagerial skills
? LACK OF PROFESSIONAL DECORUM
Mentoring the non-conforming team members
Interventions on soft skills, professional behaviouretc
? NOT ALIGNED TO ORGANISATIONAL GOALS
Create a long-lasting culture of Goal Alignment across hierarchy
? LACK OF COHESION AND TEAM SPIRIT
Employee and team engagement programs
Employees
Areas of Attention
5. SalesSales which is the heart for any organization, is analysed to Identify the
opportunity areas with respect to the sales strategy. We follow up with
rectifying the GAPs in the sales strategy and operations by creating a scientific
sales program. We have a proven track record of generating astonishing
(between 30% to 100%) growth in a year, whatever be the market scenario!
Areas of Attention
? INCONSISTENT RESULTS
Cultivate “hunger” in the Sales Team
Make the Sales team effective and incisive
Non-competitive Pricing, addressing the tendency of organisations to
load other departmental inefficiencies on product pricing strategy
Develop Sales Programs to increase funnel/conversion ratios
Develop effective Sales Support by non-sales depts.
Develop Sales Kits and Tools to enable effectiveness of sales team
Develop tailor-made Sales training programs
Develop lead generation and tracking mechanisms:
On-The-Field mentoring of sales team
? LACK OF COMPLETE AND ORGANISED SALES APPROACH
Develop Scientific programs to tap untapped markets
Develop programs to exploit potential offered by FULL Product Basket
Develop programs to increase consistent Repeat Business from current set
of customers;
Scientific approach based on Customer Segmentation
Develop programs to ensure consistent inflow of orders across all product
ranges to keep all production lines loaded
Develop comprehensive sales management program
Channel development and management program
Sales
Areas of Attention
Get a better understanding of current market scenario for your Business and be
a step ahead from Inception to Growth to Maturity and further Growth
Areas of Attention? ABSENCE OF ORGANISED PRODUCT LIFE CYCLE MANAGEMENT
√ Conceive, Design, Develop, Execute & Monitor complete PRODUCT LIFE CYCLE from IDEA to LAUNCH to PROMOTION to GROWTH
? ESTABLISHING A COHERENT MARKETING PLAN
Developing relevant and comprehensive campaigns to explore untappedmarket potential out of modest budgets
Developing relevant systems to sustain marketing and growth efforts
Developing marketing ad and promotion campaigns Developing marketing budget efficacy measurement tools
•
6. Marketing
Areas of Attention
? LACK OF BRANDING AND IMAGE BUILDING
Website Development / Restructuring Developing/Revamping of:-
Developing Online Marketing Tools and Campaigns
Developing/Revamping Corporate Presentations & Product
Presentations
Sales Promotion Material
Developing and Designing Product Packaging and Packing
Marketing, advertisement and promotion campaigns Corporate Communication Strategy Online/Digital Marketing E-mail Campaigns
Content Writing
? ASSESSMENT OF INDUSTRY AND MARKET POTENTIAL
Developing tools to analyse and assess the market potential
Marketing
We believe Profits can be generated consistently whatever the
business scenario and have sound conviction that the same can only be
achieved through all round awareness and participation as well as
hungrily planning and act towards it . We have enabled a growth in
profits upto 50% in a single year at each of our client!
Areas of Attention? INCONSISTENT AND INADEQUATE PROFITS
Establish profit generation targets for 3 yearsminimum and develop campaigns to deliverthe same
Identify and arrest Financial leakages and inefficiencies
Develop Scientific Tools for Business Effectiveness Analysis
Develop Accountability Campaigns to drive profits through all SBUs
Develop a Comprehensive, Practicable & Sustainable drives to Increase Top-Line and Reduce Costs
7. Finance
Areas of Attention? FINANCIAL STRUCTURE
Capital structure advise - debt/equity mix Treasury advise and structure of debt: Long-
Term vs short term Advise and ideas on efficient form of debt
finance - Working capital, receivable finance, inventory based finance, insurance backed receivable purchase etc.
Advise on raising off balance sheet finance. Buyers credit and other form of funding in
foreign currency like suppliers credit for financing imports
Advise on long term finance for projects and working capital. Bank loan or NCD or Bonds.
Finance
Areas of Attention? FINANCIAL STRUCTURE
Advise on External commercial borrowings for long term foreign currency finance.
Ideas on equipment imports, very long term (10 years plus) finance backed by international export credit agency (ECA)
Fx risk management. Managing interest rate risks, currency risks and commodity price risks.
M&A advisory and approach and help in dealing with foreign investors and partners.
Private equity and strategy advisory on a specific mandate basis.
Advise and insights into how to manage business risk.
Advise and insights into cross border political and regulatory risk. Particularly relevant for exporters and companies investing in foreign markets
Finance
Create conducive culture, policies and campaigns to synergize and
amplify output from all levels of the most important resource of a
Business Unit. For smaller units we offer HR PROCESS
OUTSOURCING!
Areas of Attention? HIGH EMPLOYEE TURNOVER
Develop programs for new inductees Develop Employee Life Cycle Management Processes
Develop Employee Engagement Programs
Career progression policy
? INCOHERENT REMUNERATION STRUCTURE
Industry & Competition Benchmarking
Restructuring organisation structure
? INCONSISTENT PRODUCTIVITY AMONGST TEAM
Develop programs to improve productivity Mentor the employees with low-productivity
8. Human Resource
? LACK OF CULTURE OF CELEBRATING HORSES AND SHARPENING
DONKEYS
Design Effective Performance Management Systems Create, Launch, Monitor and Enhance Reward & Recognition
Campaigns Create an Ownership and Performance Orientation at all
levels
? LACK OF RELEVANT POLICIES AND/OR LACK OF ADHERENCE
Reframe policies and induce adherence
? INADEQUATE SKILL SETS OF EMPLOYEES
Training need analysis & interventions based on TNA Psychometric Assesments
Leadership skil ls Coaching at All levels Mentoring and Coaching at all levels
Human Resources
Areas of Attention
? SOME ARE OVERLOADED SOME ARE UNDER LOADED
JD/workflow analysis Balancing of responsibilities Coaching at individual levels to enhance productivity
? LOW EMPLOYEE ENGAGEMENT
Restructuring organisation to create parity in
Responsibility
Compensation Empowerment
Human Resources
Areas of Attention
9. Customer ServiceDevelop Customer engaging Structures that help you improve product
or service efficiency
Areas of Attention
? LACK OF CS MEASUREMENT MATRIX
Develop customer satisfaction feedback mechanisms
? LACK OF CUSTOMER ORIENTATION AMONG TEAMS;
ESPECIALLYNON-CUSTOMER FACING
Develop programmes for customer orientation and sensitivity amongst all team members across the Organisation
? LOW CUSTOMER SATISFACTION
Develop complaint management and reduction system
Develop Customer Life Cycle Management Program
Our Mentorship Programs are specifically aimed
at enhancing the outcome of every individual
employee/department of your organization.
Many SMEs/Corporates have benefitted from our
unique and tailor-made business mentorship program
where we have created long-lasting and positive
and self-sustaining momentum.
http://www.linkedin.com/pub/dilip-pandya/34/817/6bSkype: dilip_pandya1www.transcendbizmentors.com