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Transform Your Business Content Management Capability It’s about High Performance July 17 2013

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Transform Your Business Content Management Capability – It’s about High Performance

July 17 2013

S

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A

K

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Niyi Tayo is a Director in Accenture Nigeria Office and leads

the Technology Group. He has over 20years experience in

Enterprise Architecture, Strategic IT Transformation, Quality

Assurance, application solutioning to enable organizations’

business strategy and defining the IT capabilities required to

deliver on these solutions. He has worked on technology

projects for several government agencies and led the effort to

provide remote technology enabled control solutions for a

major oil and gas company

Copyright © 2013 Accenture All rights reserved. 3

The Story Today

Copyright © 2013 Accenture All rights reserved. 4

Story Today

Today, organizations have content stored in pocket of silo systems with no

standard built across the different platforms, no integration built across the

system to give arrive at one single source of data and no process

integration. Taking all of this challenges into perspective, organization will

not be able to analyze their content to get better insight of their business

Many organizations today have realized the potential of harnessing the

information and content generated within their businesses to get better

insight to behaviors of their customers. The key towards unlocking this

potential is “having an integrated view of business information”

Transforming your business content management capabilities is therefore

essential for organizations to achieving the goal of getting better insight

ECM suites today have matured and many organizations are considering

to consolidate their CM silos to integrated or migrated solution for effective

content management.

Copyright © 2013 Accenture All rights reserved. 5

Vision For Tomorrow

Unlock the value of unstructured content for your

organization to drive high performance

Copyright © 2013 Accenture All rights reserved. 6

Preparing for Tomorrow

Copyright © 2013 Accenture All rights reserved. 7

Understand the journey – Begin with an end state in mind

Enterprise content

management is part of the

“Managing Information”

foundation

Copyright © 2013 Accenture All rights reserved. 8

Identify with the technology trends influencing the impact of unstructured data on the business

Enterprise Content

Management

Information Access

Social Content

ECM on Cloud

Digital Asset Management

Records Management

Content Migration

Content Analytics

Information access refers to solutions

focused on making it easier for users to find

the right information in the right format at the

point of need.

The capability to accurately and

efficiently move large amounts and

metadata between solutions.

The capability to find business specific

information about content and content

management systems.

Technologies for building integrated,

enterprise-wide solutions for documenting

authentic evidence of business events, which

are either declared or required by

policy/legislation.

Social content, including video, is the fastest-

growing category of new content in

enterprises. Enterprise social tools and

techniques are empowering information

workers, giving them more control over

content creation, sharing and dissemination.

Demand for multitenant cloud-based

ECM offerings is increasing to

reduce the initial setup costs,

complexity and resource

requirements normally associated

with purchasing and implementing

ECM solutions.

Digital Asset Management is a class of

content management concerned with

ingesting, annotating, classifying (cataloging),

storage, and retrieval of digital assets that go

beyond traditional documents.

ECM provides solutions for addressing

unstructured data and is evolving to

technology trends

Copyright © 2013 Accenture All rights reserved. 9

• Realize common content - Eliminates the need to store and distribute

multiple electronic files

• Reduce cost of Production and time to market

• Minimize legal exposure and costs of noncompliance

• Streamline audits and improve investors confidence & trust

• Improved process efficiency and better decisions making

• Reduces the storage of redundant content across the enterprise

• Achieve single point of the truth

Realize the Potential and Business Values it brings to your Business

Copyright © 2013 Accenture All rights reserved. 10

Accenture’s PoV

Copyright © 2013 Accenture All rights reserved. 11

Accenture has created an ECM Framework that addresses the evolving enterprise content

management market where content technologies have merged into ECM product suite

offerings.

The ECM Framework describes how various ECM components are related, identifies

what the components provide, and displays how they are used

The ECM Framework is organized around specific components: Strategy, People, Technology, Process and Governance

With this framework, we are better positioned to support organizations prepare for the transformational journey to achieving a unified business enterprise content management view

ECM Framework

Copyright © 2013 Accenture All rights reserved. 12

• What resources and organizational structure do I need to establish an effective ECM capability?

• Which people need to be empowered to contribute the right content?

• What is the approach for training users of the capability?

People

• What capabilities are currently in place?

• How to integrate with current solutions (ERP, other)?

• What capabilities are needed to enable the environment?

• How to fill the gap?

Technology Which factors are critical for my business

that can be addressed through Enterprise Content Management?

Which content adds the most value, and what investments are required to realize this value?

What are the highest priority initiatives?

Strategy

Are the right processes in place to:

Capture, retain, access, and manage content?

Disseminate, share, and apply content to deliver business value?

Process

ECM Framework - Identifying & Meeting Your Needs

Copyright © 2013 Accenture All rights reserved. 13

Captures key components and evaluates client needs against an ECM solution.

Defines client vision and an iterative ECM strategy that paves the way for the overall

direction and foundation to achieve client’s strategic goals.

Identifies key pieces of technology to help achieve the client vision/strategy.

Recognizes that people are important part of enabling the designated technology

and processes.

Enables processes to support the defined technological components.

Creates the governance around the use of the technology/processes and sets the

rules and regulations for users.

ECM Framework - Benefits

Copyright © 2013 Accenture All rights reserved. 14

ECM Framework

ECM Framework - Components

Copyright © 2013 Accenture All rights reserved. 15

In Closing

Copyright © 2013 Accenture All rights reserved. 16

ECM Framework Start the Journey today

Note: Please check Notes section for detailed/additional information if you see block diagram.

Assess

the

Outcome

Design the

Architecture Design Build Test

Implementation

Deploy

Develop

to

Roadmap

Assess/

Diagnose

Current

position

Plan &

Analyze

Enterprise Content Management

Become a High Performance Business

Copyright © 2013 Accenture All rights reserved. 17

… with the right Assets and Tools to help jump start the journey

Accenture's delivery capabilities are unique and real industrialized assets, tools,

methodologies and services that can be bundled to help “Jump Start” and “Enable” our

engagements.

Data and Content

Management Processes

Automation Blueprints

Data Architecture Services Master Data Management

Services

Data Quality Management

Services

Data Migration and Data Rules

Repository Solutions

Data Governance Approach

Diagnostic Tool

Enterprise Content

Management Framework

Copyright © 2013 Accenture All rights reserved. 18

Contacts

Copyright © 2013 Accenture All rights reserved. 19

Key contacts

For additional information on Accenture Enterprise Content Management Services,

please contact one of the following individuals:

• Niyi Tayo – Director, Technology Group, [email protected]

• Adebayo Ibraheem – Enterprise Content Management Lead, [email protected]

Copyright © 2013 Accenture All rights reserved. 20

Thank you

Copyright © 2013 Accenture All rights reserved. 21

This document and all information contained herein is the sole

property of Accenture. No intellectual property rights are

granted by the delivery of this document or the disclosure of

its content. This document shall not be reproduced or

disclosed to a third party without the express written consent

of Accenture. This document and its content shall not be used

for any purpose other than that for which it is supplied.

The statements made herein do not constitute an offer. They

are based on the mentioned assumptions and are expressed

in good faith. Where the supporting grounds for these

statements are not shown, Accenture will be pleased to

explain the basis thereof.